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SUMMARY OF UNIFY ISSUES AT FSD & THEIR CURRENT STATUS

ISSUE
CDR was configured

DESCRIPTION

remotely on OS4K but

Utility software for CDR provided by M/S

various commands/software

INSIYABI which is enabled only on Atlantic port

for checking Call Detail

Of PABX-4000.

Record was not shared


DSS Key without pickup

DSS Pickup feature should be denied if not in

option is not commissioned.

the pickup group.


Having NTC line connection at CO Card of

Incoming Calls on C.O. Lines


are not commissioned. (CO
Line gets busy)

PABX, When dialed from cellular phone, once


call is normally connected, then CO trunk gets
busy for a time of 5 minutes approx. And call on
CO is not possible within those 5 minutes from
either way.

Defining ITR groups in X8/X5 Internal Traffic Resistance to block unwanted


is not commissioned.

18-Oct-16

CURRENT STATUS

RESOLVED

RESOLVED
Tested successfully.
RESOLVED
CO Trunks Busyness after 1 call is
removed & line is released
immediately.
We have tested it successfully with
NTC line as well as with Extension
of Avaya.
RESOLVED

calls (As white lists & Black Lists are prepared Any internal number of X8/X5 can
in PABX-4000)

be restricted by ITR in PABX but for


blocking number of PABX-4000
M/S INSIYABI created a fake Route
for extension of PAB 4000 and

SUMMARY OF UNIFY ISSUES AT FSD & THEIR CURRENT STATUS

18-Oct-16

made its Class of service higher


than rest.
Calls on E&M Trunks does

Calls on E&M Trunks like from BC1-Pump

not allow Hold/Transfer

House, when received, cant be redirected to

feature.

desired department by Radio Control persons.

RESOLVED
Tested successfully.
PARTIALLY RESOLVED

Feature Codes shall be


same for various PABXs.

At all X-8 & X-5 PABXs same


For PABX-4000, PABX X-8, PABX X-5

feature codes have been


implemented. In PABX -4000

When dialed

implementation is pending.
from cellular phone to UNIFY
PARIATILY RESOLVED

DISA (Auto Answering) on

number, having NTC line connection at CO M/S INSIYABI says that when we

CO Lines is not

Card of PABX, Disa / Auto attendant should dial NTC number from our cellular

commissioned

start for further identification of extension at phone we receive Unify Dial Tone

which call is desired to be landed.


which is acting as DISA.
X8/X5 Program Card cloning As backup of UNIFY PABX-OS4K has been
PENDING
procedure

made and saved in a new Hard Drive by Mr.


Rehan of M/S INSIYABI, similarly , session on
taking backup of Openscape business X8 7 &
Openscape business X5 PABXs memory cards

SUMMARY OF UNIFY ISSUES AT FSD & THEIR CURRENT STATUS

SIP Trunking of various


PABXs is not commissioned

Double/Single Tone problem


on various X8/X5 PABXs.

is required.
For example Multan-FSD, FSD-WAH, FSDISLAMABAD etc as a backup of PRIs
As there was in case of HARRIS PABX Single

18-Oct-16

PENDING

Ring Bell should be heard when incoming call


from same PABX Call & Double Ring Bell

PENDING

should be heard when call is from other Unify


PABX on our network.

Double Bell observed on


various internal numbers on
OS4K Fsd.
How to check with whom
extension is busy.
Clock Slip problem in OS4K

On the same PABX of PABX-4000 uncertainty


in number of ringing bells has been observed.
As required by TPOs for analyzing that Call
override should be used or not in case a person
is on long call.
Time of PABX continuously increase difference

at Faisalabad.
Delivery of Remaining

with Standard Time.

Spares of Unify PABXs have

1) Additional 3 Nos. spare CPU card i.e.


(DSCXL2 +RTM) in (1+1) redundant mode
cards as per our spares at Sr. No. 4 of P.O.

not provided yet.

PENDING

2) SD cards for spare Control Boards of X8/X5.


3) Spare SIP trunk license of X5 as per our

Not Possible in UNIFY


As said by M/S INSIYABI.
NTP server is required
As said by M/S INSIYABI.
PENDING

SUMMARY OF UNIFY ISSUES AT FSD & THEIR CURRENT STATUS

spares Sr. No. 09.

18-Oct-16

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