Professional Documents
Culture Documents
171092
EDNA
DIAGO
vs.
BRITISH AIRWAYS, Respondent.
LHUILLIER, Petitioner,
DECISION
On May 16, 2005, summons, together with a copy of the complaint, was
served on the respondent through Violeta Echevarria, General Manager of
Euro-Philippine Airline Services, Inc.3
On May 30, 2005, respondent, by way of special appearance through
counsel, filed a Motion to Dismiss 4 on grounds of lack of jurisdiction over the
case and over the person of the respondent. Respondent alleged that only
the courts of London, United Kingdom or Rome, Italy, have jurisdiction over
the complaint for damages pursuant to the Warsaw Convention, 5 Article 28(1)
of which provides:
An action for damages must be brought at the option of the plaintiff, either
before the court of domicile of the carrier or his principal place of business, or
where he has a place of business through which the contract has been
made, or before the court of the place of destination.
Thus, since a) respondent is domiciled in London; b) respondents principal
place of business is in London; c) petitioner bought her ticket in Italy (through
Jeepney Travel S.A.S, in Rome); 6 and d) Rome, Italy is petitioners place of
destination, then it follows that the complaint should only be filed in the
proper courts of London, United Kingdom or Rome, Italy.
Likewise, it was alleged that the case must be dismissed for lack of
jurisdiction over the person of the respondent because the summons was
erroneously served on Euro-Philippine Airline Services, Inc. which is not its
resident agent in the Philippines.
On June 3, 2005, the trial court issued an Order requiring herein petitioner to
file her Comment/Opposition on the Motion to Dismiss within 10 days from
1|BRINAS
notice thereof, and for respondent to file a Reply thereon. 7 Instead of filing a
Comment/Opposition, petitioner filed on June 27, 2005, an Urgent Ex-Parte
Motion to Admit Formal Amendment to the Complaint and Issuance of Alias
Summons.8 Petitioner alleged that upon verification with the Securities and
Exchange Commission, she found out that the resident agent of respondent
in the Philippines is Alonzo Q. Ancheta. Subsequently, on September 9,
2005, petitioner filed a Motion to Resolve Pending Incident and Opposition to
Motion to Dismiss.9
Issues
On October 14, 2005, the RTC of Makati City, Branch 132, issued an
Order10 granting respondents Motion to Dismiss. It ruled that:
The Court sympathizes with the alleged ill-treatment suffered by the plaintiff.
However, our Courts have to apply the principles of international law, and are
bound by treaty stipulations entered into by the Philippines which form part of
the law of the land. One of this is the Warsaw Convention. Being a signatory
thereto, the Philippines adheres to its stipulations and is bound by its
provisions including the place where actions involving damages to plaintiff is
to be instituted, as provided for under Article 28(1) thereof. The Court finds
no justifiable reason to deviate from the indicated limitations as it will only run
counter to the provisions of the Warsaw Convention. Said adherence is in
consonance with the comity of nations and deviation from it can only be
effected through proper denunciation as enunciated in the Santos case (ibid).
Since the Philippines is not the place of domicile of the defendant nor is it the
principal place of business, our courts are thus divested of jurisdiction over
cases for damages. Neither was plaintiffs ticket issued in this country nor
was her destination Manila but Rome in Italy. It bears stressing however, that
referral to the court of proper jurisdiction does not constitute constructive
denial of plaintiffs right to have access to our courts since the Warsaw
Convention itself provided for jurisdiction over cases arising from
international transportation. Said treaty stipulations must be complied with in
good faith following the time honored principle of pacta sunt servanda.
The resolution of the propriety of service of summons is rendered moot by
the Courts want of jurisdiction over the instant case.
Petitioner filed a Motion for Reconsideration but the motion was denied in an
Order11 dated January 4, 2006.
Petitioner now comes directly before us on a Petition for Review
on Certiorari on pure questions of law, raising the following issues:
2|BRINAS
Our Ruling
Thus, when the place of departure and the place of destination in a contract
of carriage are situated within the territories of two High Contracting Parties,
said carriage is deemed an "international carriage". The High Contracting
Parties referred to herein were the signatories to the Warsaw Convention and
those which subsequently adhered to it.14
In the case at bench, petitioners place of departure was London, United
Kingdom while her place of destination was Rome, Italy.15 Both the United
Kingdom16 and Italy17 signed and ratified the Warsaw Convention. As such,
the transport of the petitioner is deemed to be an "international carriage"
within the contemplation of the Warsaw Convention.
Since the Warsaw Convention applies in the instant case, then the
jurisdiction over the subject matter of the action is governed by the provisions
of the Warsaw Convention.
Under Article 28(1) of the Warsaw Convention, the plaintiff may bring the
action for damages before
3|BRINAS
confirmed reservation and gave his seat to someone who had no better right
to it, Augusto Santos III sued the carrier for damages before the RTC.
Northwest Orient Airlines moved to dismiss the complaint on ground of lack
of jurisdiction citing Article 28(1) of the Warsaw Convention. The trial court
granted the motion which ruling was affirmed by the Court of Appeals. When
the case was brought before us, we denied the petition holding that under
Article 28(1) of the Warsaw Convention, Augusto Santos III must prosecute
his claim in the United States, that place being the (1) domicile of the
Northwest Orient Airlines; (2) principal office of the carrier; (3) place where
contract had been made (San Francisco); and (4) place of destination (San
Francisco).21
We further held that Article 28(1) of the Warsaw Convention is jurisdictional in
character. Thus:
A number of reasons tends to support the characterization of Article 28(1) as
a jurisdiction and not a venue provision. First, the wording of Article 32, which
indicates the places where the action for damages "must" be brought,
underscores the mandatory nature of Article 28(1). Second, this
characterization is consistent with one of the objectives of the Convention,
which is to "regulate in a uniform manner the conditions of international
transportation by air." Third, the Convention does not contain any provision
prescribing rules of jurisdiction other than Article 28(1), which means that the
phrase "rules as to jurisdiction" used in Article 32 must refer only to Article
28(1). In fact, the last sentence of Article 32 specifically deals with the
exclusive enumeration in Article 28(1) as "jurisdictions," which, as such,
cannot be left to the will of the parties regardless of the time when the
damage occurred.
xxxx
In other words, where the matter is governed by the Warsaw Convention,
jurisdiction takes on a dual concept. Jurisdiction in the international sense
must be established in accordance with Article 28(1) of the Warsaw
Convention, following which the jurisdiction of a particular court must be
established pursuant to the applicable domestic law. Only after the question
of which court has jurisdiction is determined will the issue of venue be taken
4|BRINAS
up. This second question shall be governed by the law of the court to which
the case is submitted.22
Contrary to the contention of petitioner, Santos III v. Northwest Orient
Airlines23 is analogous to the instant case because (1) the domicile of
respondent is London, United Kingdom; 24 (2) the principal office of
respondent airline is likewise in London, United Kingdom; 25 (3) the ticket was
purchased in Rome, Italy;26 and (4) the place of destination is Rome,
Italy.27 In addition, petitioner based her complaint on Article 217628 of the Civil
Code onquasi-delict and Articles 1929 and 2130 of the Civil Code on Human
Relations. In Santos III v. Northwest Orient Airlines, 31 Augusto Santos III
similarly posited that Article 28 (1) of the Warsaw Convention did not apply if
the action is based on tort. Hence, contrary to the contention of the petitioner,
the factual setting of Santos III v. Northwest Orient Airlines 32 and the instant
case are parallel on the material points.
Tortious conduct as ground for the petitioners complaint is within the purview
of the Warsaw Convention.
Petitioner contends that in Santos III v. Northwest Orient Airlines, 33 the cause
of action was based on a breach of contract while her cause of action arose
from the tortious conduct of the airline personnel and violation of the Civil
Code provisions on Human Relations.34 In addition, she claims that our
pronouncement in Santos III v. Northwest Orient Airlines 35 that "the allegation
of willful misconduct resulting in a tort is insufficient to exclude the case from
the comprehension of the Warsaw Convention," is more of an obiter dictum
rather than the ratio decidendi. 36 She maintains that the fact that said acts
occurred aboard a plane is merely incidental, if not irrelevant. 37
We disagree with the position taken by the petitioner. Black defines obiter
dictum as "an opinion entirely unnecessary for the decision of the case" and
thus "are not binding as precedent." 38 In Santos III v. Northwest Orient
Airlines,39 Augusto Santos III categorically put in issue the applicability of
Article 28(1) of the Warsaw Convention if the action is based on tort.
In the said case, we held that the allegation of willful misconduct resulting in
a tort is insufficient to exclude the case from the realm of the Warsaw
Convention. In fact, our ruling that a cause of action based on tort did not
bring the case outside the sphere of the Warsaw Convention was our ratio
decidendi in disposing of the specific issue presented by Augusto Santos III.
Clearly, the contention of the herein petitioner that the said ruling is an obiter
dictum is without basis.
Relevant to this particular issue is the case of Carey v. United
Airlines,40 where the passenger filed an action against the airline arising from
an incident involving the former and the airlines flight attendant during an
international flight resulting to a heated exchange which included insults and
profanity. The United States Court of Appeals (9th Circuit) held that the
"passenger's action against the airline carrier arising from alleged
confrontational incident between passenger and flight attendant on
international flight was governed exclusively by the Warsaw Convention,
even though the incident allegedly involved intentional misconduct by the
flight attendant."41
In Bloom v. Alaska Airlines,42 the passenger brought nine causes of action
against the airline in the state court, arising from a confrontation with the
flight attendant during an international flight to Mexico. The United States
Court of Appeals (9th Circuit) held that the "Warsaw Convention governs
actions arising from international air travel and provides the exclusive remedy
for conduct which falls within its provisions." It further held that the said
Convention "created no exception for an injury suffered as a result of
intentional conduct" 43 which in that case involved a claim for intentional
infliction of emotional distress.
It is thus settled that allegations of tortious conduct committed against an
airline passenger during the course of the international carriage do not bring
the case outside the ambit of the Warsaw Convention.
Respondent, in seeking remedies from the trial court through special
appearance of counsel, is not deemed to have voluntarily submitted itself to
the jurisdiction of the trial court.
Petitioner argues that respondent has effectively submitted itself to the
jurisdiction of the trial court when the latter stated in its Comment/Opposition
to the Motion for Reconsideration that "Defendant [is at a loss] x x x how the
plaintiff arrived at her erroneous impression that it is/was Euro-Philippines
5|BRINAS
Airlines Services, Inc. that has been making a special appearance since x x x
British Airways x x x has been clearly specifying in all the pleadings that it
has filed with this Honorable Court that it is the one making a special
appearance."44
In refuting the contention of petitioner, respondent cited La Naval Drug
Corporation v. Court of Appeals45 where we held that even if a party
"challenges the jurisdiction of the court over his person, as by reason of
absence or defective service of summons, and he also invokes other
grounds for the dismissal of the action under Rule 16, he is not deemed to be
in estoppel or to have waived his objection to the jurisdiction over his
person."46
This issue has been squarely passed upon in the recent case of Garcia v.
Sandiganbayan,47 where we reiterated our ruling in La Naval Drug
Corporation v. Court of Appeals48 and elucidated thus:
Special Appearance to Question a Courts Jurisdiction Is Not
Voluntary Appearance
The second sentence of Sec. 20, Rule 14 of the Revised Rules of Civil
Procedure clearly provides:
Sec. 20. Voluntary appearance. The defendants voluntary appearance in
the action shall be equivalent to service of summons. The inclusion in a
motion to dismiss of other grounds aside from lack of jurisdiction over the
person of the defendant shall not be deemed a voluntary appearance.
Thus, a defendant who files a motion to dismiss, assailing the jurisdiction of
the court over his person, together with other grounds raised therein, is not
deemed to have appeared voluntarily before the court. What the rule on
voluntary appearance the first sentence of the above-quoted rule means
is that the voluntary appearance of the defendant in court is without
qualification, in which case he is deemed to have waived his defense of lack
of jurisdiction over his person due to improper service of summons.
6|BRINAS
services of summons made, the SB did not acquire jurisdiction over the
persons of petitioner and her children. And perforce, the proceedings in the
subject forfeiture cases, insofar as petitioner and her three children are
concerned, are null and void for lack of jurisdiction. (Emphasis supplied)
In this case, the special appearance of the counsel of respondent in filing the
Motion to Dismiss and other pleadings before the trial court cannot be
deemed to be voluntary submission to the jurisdiction of the said trial court.
We hence disagree with the contention of the petitioner and rule that there
was no voluntary appearance before the trial court that could constitute
estoppel or a waiver of respondents objection to jurisdiction over its person.
WHEREFORE, the petition is DENIED. The October 14, 2005 Order of the
Regional Trial Court of Makati City, Branch 132, dismissing the complaint for
lack of jurisdiction, is AFFIRMED.
SO ORDERED.
7|BRINAS
July 4, 2008
PHILIPPINE
AIRLINES,
INC., petitioner,
vs.
HON. ADRIANO SAVILLO, Presiding Judge of RTC Branch 30 , Iloilo
City, and SIMPLICIO GRIO,respondents.
DECISION
CHICO-NAZARIO, J.:
This is a Petition for Review on Certiorari under Rule 45 of the Rules of
Court, assailing the Decision1 dated 17 August 2001, rendered by the Court
of Appeals in CA-G.R. SP No. 48664, affirming in toto the Order2 dated 9
June 1998, of Branch 30 of the Regional Trial Court (RTC) of Iloilo City,
dismissing the Motion to Dismiss filed by petitioner Philippine Airlines Inc.
(PAL) in the case entitled, Simplicio Grio v. Philippine Airlines, Inc. and
Singapore Airlines, docketed as Civil Case No. 23773.
PAL is a corporation duly organized under Philippine law, engaged in the
business of providing air carriage for passengers, baggage and cargo. 3
Public respondent Hon. Adriano Savillo is the presiding judge of Branch 30 of
the Iloilo RTC, where Civil Case No. 23773 was filed; while private
respondent Simplicio Grio is the plaintiff in the aforementioned case.
The facts are undisputed.
Private respondent was invited to participate in the 1993 ASEAN Seniors
Annual Golf Tournament held in Jakarta, Indonesia. He and several
companions decided to purchase their respective passenger tickets from PAL
with the following points of passage: MANILA-SINGAPORE-JAKARTASINGAPORE-MANILA. Private respondent and his companions were made
to understand by PAL that its plane would take them from Manila to
Singapore, while Singapore Airlines would take them from Singapore to
Jakarta.4
On 3 October 1993, private respondent and his companions took the PAL
flight to Singapore and arrived at about 6:00 oclock in the evening. Upon
their arrival, they proceeded to the Singapore Airlines office to check-in for
their flight to Jakarta scheduled at 8:00 oclock in the same evening.
Singapore Airlines rejected the tickets of private respondent and his group
because they were not endorsed by PAL. It was explained to private
respondent and his group that if Singapore Airlines honored the tickets
without PALs endorsement, PAL would not pay Singapore Airlines for their
passage. Private respondent tried to contact PALs office at the airport, only
to find out that it was closed.5
Stranded at the airport in Singapore and left with no recourse, private
respondent was in panic and at a loss where to go; and was subjected to
humiliation, embarrassment, mental anguish, serious anxiety, fear and
distress. Eventually, private respondent and his companions were forced to
purchase tickets from Garuda Airlines and board its last flight bound for
Jakarta. When they arrived in Jakarta at about 12:00 oclock midnight, the
party who was supposed to fetch them from the airport had already left and
they had to arrange for their transportation to the hotel at a very late hour.
After the series of nerve-wracking experiences, private respondent became ill
and was unable to participate in the tournament. 6
Upon his return to the Philippines, private respondent brought the matter to
the attention of PAL. He sent a demand letter to PAL on 20 December 1993
and another to Singapore Airlines on 21 March 1994. However, both airlines
disowned liability and blamed each other for the fiasco. On 15 August 1997,
private respondent filed a Complaint for Damages before the RTC docketed
as Civil Case No. 23773, seeking compensation for moral damages in the
amount of P1,000,000.00 and attorneys fees.7
Instead of filing an answer to private respondents Complaint, PAL filed a
Motion to Dismiss8 dated 18 September 1998 on the ground that the said
complaint was barred on the ground of prescription under Section 1(f) of Rule
16 of the Rules of Court.9 PAL argued that the Warsaw
Convention,10 particularly Article 29 thereof,11 governed this case, as it
provides that any claim for damages in connection with the international
transportation of persons is subject to the prescription period of two years.
Since the Complaint was filed on 15 August 1997, more than three years
8|BRINAS
after PAL received the demand letter on 25 January 1994, it was already
barred by prescription.
On 9 June 1998, the RTC issued an Order12 denying the Motion to Dismiss. It
maintained that the provisions of the Civil Code and other pertinent laws of
the Philippines, not the Warsaw Convention, were applicable to the present
case.
The Court of Appeals, in its assailed Decision dated 17 August 2001, likewise
dismissed the Petition for Certiorari filed by PAL and affirmed the 9 June
1998 Order of the RTC. It pronounced that the application of the Warsaw
Convention must not be construed to preclude the application of the Civil
Code and other pertinent laws. By applying Article 1144 of the Civil
Code,13 which allowed for a ten-year prescription period, the appellate court
declared that the Complaint filed by private respondent should not be
dismissed.14
Hence, the present Petition, in which petitioner raises the following issues:
I
THE COURT OF APPEALS ERRED IN NOT GIVING DUE COURSE
TO THE PETITION AS RESPONDENT JUDGE COMMITED GRAVE
ABUSE OF DISCRETION AMOUNTING TO LACK OF
JURSIDICTION IN DENYING PALS MOTION TO DISMISS.
II
THE COURT OF APPEALS ERRED IN NOT APPLYING THE
PROVISIONS OF THE WARSAW CONVENTION DESPITE THE
FACT THAT GRIOS CAUSE OF ACTION AROSE FROM A
BREACH
OF
CONTRACT
FOR
INTERNATIONAL
AIR
TRANSPORT.
III
THE COURT OF APPEALS ERRED IN NOT HOLDING THAT THE
COMPLAINT FILED BY GRIO BEYOND THE TWO (2)-YEAR
9|BRINAS
international flight. This Court finds that the present case is substantially
similar to cases in which the damages sought were considered to be outside
the coverage of the Warsaw Convention.
In United Airlines v. Uy,18 this Court distinguished between the (1) damage to
the passengers baggage and (2) humiliation he suffered at the hands of the
airlines employees. The first cause of action was covered by the Warsaw
Convention which prescribes in two years, while the second was covered by
the provisions of the Civil Code on torts, which prescribes in four years.
Similar distinctions were made in American jurisprudence. In Mahaney v. Air
France,19 a passenger was denied access to an airline flight between New
York and Mexico, despite the fact that she held a confirmed reservation. The
court therein ruled that if the plaintiff were to claim damages based solely on
the delay she experienced for instance, the costs of renting a van, which
she had to arrange on her own as a consequence of the delay the
complaint would be barred by the two-year statute of limitations. However,
where the plaintiff alleged that the airlines subjected her to unjust
discrimination or undue or unreasonable preference or disadvantage, an act
punishable under the United States laws, then the plaintiff may claim purely
nominal compensatory damages for humiliation and hurt feelings, which are
not provided for by the Warsaw Convention. In another case, Wolgel v.
Mexicana Airlines,20 the court pronounced that actions for damages for the
"bumping off" itself, rather than the incidental damages due to the delay, fall
outside the Warsaw Convention and do not prescribe in two years.
In the Petition at bar, private respondents Complaint alleged that both PAL
and Singapore Airlines were guilty of gross negligence, which resulted in his
being subjected to "humiliation, embarrassment, mental anguish, serious
anxiety, fear and distress."21 The emotional harm suffered by the private
respondent as a result of having been unreasonably and unjustly prevented
from boarding the plane should be distinguished from the actual damages
which resulted from the same incident. Under the Civil Code provisions on
tort,22 such emotional harm gives rise to compensation where gross
negligence or malice is proven.
The instant case is comparable to the case of Lathigra v. British Airways.23
In Lathigra, it was held that the airlines negligent act of reconfirming the
passengers reservation days before departure and failing to inform the latter
that the flight had already been discontinued is not among the acts covered
by the Warsaw Convention, since the alleged negligence did not occur during
the performance of the contract of carriage but, rather, days before the
scheduled flight.
In the case at hand, Singapore Airlines barred private respondent from
boarding the Singapore Airlines flight because PAL allegedly failed to
endorse the tickets of private respondent and his companions, despite PALs
assurances to respondent that Singapore Airlines had already confirmed their
passage. While this fact still needs to be heard and established by adequate
proof before the RTC, an action based on these allegations will not fall under
the Warsaw Convention, since the purported negligence on the part of PAL
did not occur during the performance of the contract of carriage but days
before the scheduled flight. Thus, the present action cannot be dismissed
based on the statute of limitations provided under Article 29 of the Warsaw
Convention.
Had the present case merely consisted of claims incidental to the airlines
delay in transporting their passengers, the private respondents Complaint
would have been time-barred under Article 29 of the Warsaw Convention.
However, the present case involves a special species of injury resulting from
the failure of PAL and/or Singapore Airlines to transport private respondent
from Singapore to Jakarta the profound distress, fear, anxiety and
humiliation that private respondent experienced when, despite PALs earlier
assurance that Singapore Airlines confirmed his passage, he was prevented
from boarding the plane and he faced the daunting possibility that he would
be stranded in Singapore Airport because the PAL office was already closed.
These claims are covered by the Civil Code provisions on tort, and not within
the purview of the Warsaw Convention. Hence, the applicable prescription
period is that provided under Article 1146 of the Civil Code:
Art. 1146. The following actions must be instituted within four years:
(1) Upon an injury to the rights of the plaintiff;
10 | B R I N A S
11 | B R I N A S
MELENCIO-HERRERA, J.:
In this Petition for Review by Certiorari, petitioner, a practicing lawyer and
businessman, seeks a reversal of the Decision of the Court of Appeals in CAG.R. No. 45005-R, which reduced his claim for damages for breach of
contract of transportation.
The facts are as follows:
On August 26, 1967, petitioner was a fare paying passenger of respondent
Philippine Air Lines, Inc. (PAL), on board Flight No. 463-R, from Mactan
Cebu, bound for Butuan City. He was scheduled to attend the trial of Civil
Case No. 1005 and Spec. Procs. No. 1125 in the Court of First Instance,
Branch II, thereat, set for hearing on August 28-31, 1967. As a passenger, he
checked in one piece of luggage, a blue "maleta" for which he was issued
Claim Check No. 2106-R (Exh. "A"). The plane left Mactan Airport, Cebu, at
about 1:00 o'clock P.M., and arrived at Bancasi airport, Butuan City, at past
2:00 o'clock P.M., of the same day. Upon arrival, petitioner claimed his
luggage but it could not be found. According to petitioner, it was only after
reacting indignantly to the loss that the matter was attended to by the porter
clerk, Maximo Gomez, which, however, the latter denies, At about 3:00
o'clock P.M., PAL Butuan, sent a message to PAL, Cebu, inquiring about the
missing luggage, which message was, in turn relayed in full to the Mactan
Airport teletype operator at 3:45 P.M. (Exh. "2") that same afternoon. It must
have been transmitted to Manila immediately, for at 3:59 that same
afternoon, PAL Manila wired PAL Cebu advising that the luggage had been
over carried to Manila aboard Flight No. 156 and that it would be forwarded
to Cebu on Flight No. 345 of the same day. Instructions were also given that
the luggage be immediately forwarded to Butuan City on the first available
flight (Exh. "3"). At 5:00 P.M. of the same afternoon, PAL Cebu sent a
message to PAL Butuan that the luggage would be forwarded on Fright No.
963 the following day, August 27, 196'(. However, this message was not
received by PAL Butuan as all the personnel had already left since there
were no more incoming flights that afternoon.
In the meantime, petitioner was worried about the missing luggage because
it contained vital documents needed for trial the next day. At 10:00 o'clock
that evening, petitioner wired PAL Cebu demanding the delivery of his
baggage before noon the next day, otherwise, he would hold PAL liable for
damages, and stating that PAL's gross negligence had caused him undue
inconvenience, worry, anxiety and extreme embarrassment (Exh. "B"). This
telegram was received by the Cebu PAL supervisor but the latter felt no need
to wire petitioner that his luggage had already been forwarded on the
assumption that by the time the message reached Butuan City, the luggage
would have arrived.
Early in the morning of the next day, August 27, 1967, petitioner went to the
Bancasi Airport to inquire about his luggage. He did not wait, however, for the
morning flight which arrived at 10:00 o'clock that morning. This flight carried
the missing luggage. The porter clerk, Maximo Gomez, paged petitioner, but
the latter had already left. A certain Emilio Dagorro a driver of a "colorum"
car, who also used to drive for petitioner, volunteered to take the luggage to
petitioner. As Maximo Gomez knew Dagorro to be the same driver used by
petitioner whenever the latter was in Butuan City, Gomez took the luggage
and placed it on the counter. Dagorro examined the lock, pressed it, and it
opened. After calling the attention of Maximo Gomez, the "maleta" was
opened, Gomez took a look at its contents, but did not touch them. Dagorro
then delivered the "maleta" to petitioner, with the information that the lock
was open. Upon inspection, petitioner found that a folder containing certain
exhibits, transcripts and private documents in Civil Case No. 1005 and Sp.
Procs. No. 1126 were missing, aside from two gift items for his parents-inlaw. Petitioner refused to accept the luggage. Dagorro returned it to the
porter clerk, Maximo Gomez, who sealed it and forwarded the same to PAL
Cebu.
Meanwhile, petitioner asked for postponement of the hearing of Civil Case
No. 1005 due to loss of his documents, which was granted by the Court
12 | B R I N A S
(Exhs. "C" and "C-1"). Petitioner returned to Cebu City on August 28, 1967.
In a letter dated August 29, 1967 addressed to PAL, Cebu, petitioner called
attention to his telegram (Exh. "D"), demanded that his luggage be produced
intact, and that he be compensated in the sum of P250,000,00 for actual and
moral damages within five days from receipt of the letter, otherwise, he would
be left with no alternative but to file suit (Exh. "D").
On August 31, 1967, Messrs. de Leon, Navarsi, and Agustin, all of PAL Cebu,
went to petitioner's office to deliver the "maleta". In the presence of Mr. Jose
Yap and Atty. Manuel Maranga the contents were listed and receipted for by
petitioner (Exh. "E").
Very truly
(Sgd) JE
AGUSTI
The following day, September 6, 1967, PAL sent its reply hereinunder quoted
verbatim:
Cebu
PHILIPP
LINES, I
Branch S
13 | B R I N A S
Hence, this Petition for Review by Certiorari, filed on May 2, 1975, with
petitioner making the following Assignments of Error:
I. THE HONORABLE COURT OF APPEALS ERRED IN
HOLDING RESPONDENT PAL GUILTY ONLY OF SIMPLE
NEGLIGENCE AND NOT BAD FAITH IN THE BREACH OF
ITS
CONTRACT
OF
TRANSPORTATION
WITH
PETITIONER.
II.
THE
HONORABLE
COURT
OF
APPEALS
MISCONSTRUED THE EVIDENCE AND THE LAW WHEN
IT REVERSED THE DECISION OF THE LOWER COURT
AWARDING TO PETITIONER MORAL DAMAGES IN THE
AMOUNT OF P80,000.00, EXEMPLARY DAMAGES OF
P30,000.00,
AND
P5,000.00
REPRESENTING
ATTORNEY'S FEES, AND ORDERED RESPONDENT PAL
TO COMPENSATE PLAINTIFF THE SUM OF P100.00
ONLY, CONTRARY TO THE EXPLICIT PROVISIONS OF
ARTICLES 2220, 2229, 2232 AND 2234 OF THE CIVIL
CODE OF THE PHILIPPINES.
On July 16, 1975, this Court gave due course to the Petition.
There is no dispute that PAL incurred in delay in the delivery of petitioner's
luggage. The question is the correctness of respondent Court's conclusion
that there was no gross negligence on the part of PAL and that it had not
acted fraudulently or in bad faith as to entitle petitioner to an award of moral
and exemplary damages.
From the facts of the case, we agree with respondent Court that PAL had not
acted in bad faith. Bad faith means a breach of a known duty through some
motive of interest or ill will. 2 It was the duty of PAL to look for petitioner's
luggage which had been miscarried. PAL exerted due diligence in complying
with such duty.
As aptly stated by the appellate Court:
14 | B R I N A S
There is no dispute that petitioner did not declare any higher value for his
luggage, much less did he pay any additional transportation charge.
But petitioner argues that there is nothing in the evidence to show that he
had actually entered into a contract with PAL limiting the latter's liability for
loss or delay of the baggage of its passengers, and that Article 1750* of the
Civil Code has not been complied with.
While it may be true that petitioner had not signed the plane ticket (Exh.
"12"), he is nevertheless bound by the provisions thereof. "Such provisions
have been held to be a part of the contract of carriage, and valid and binding
upon the passenger regardless of the latter's lack of knowledge or assent to
the regulation". 5 It is what is known as a contract of "adhesion", in regards
which it has been said that contracts of adhesion wherein one party imposes
a ready made form of contract on the other, as the plane ticket in the case at
bar, are contracts not entirely prohibited. The one who adheres to the
contract is in reality free to reject it entirely; if he adheres, he gives his
consent. 6 And as held in Randolph v. American Airlines, 103 Ohio App. 172,
144 N.E. 2d 878; Rosenchein vs. Trans World Airlines, Inc., 349 S.W. 2d 483,
"a contract limiting liability upon an agreed valuation does not offend against
the policy of the law forbidding one from contracting against his own
negligence.
Considering, therefore, that petitioner had failed to declare a higher value for
his baggage, he cannot be permitted a recovery in excess of
P100.00.Besides, passengers are advised not to place valuable items inside
their baggage but "to avail of our V-cargo service " (Exh. "1"). I t is likewise to
15 | B R I N A S
be noted that there is nothing in the evidence to show the actual value of the
goods allegedly lost by petitioner.
There is another matter involved, raised as an error by PAL the fact that
on October 24, 1974 or two months after the promulgation of the Decision of
the appellate Court, petitioner's widow filed a Motion for Substitution claiming
that petitioner died on January 6, 1974 and that she only came to know of the
adverse Decision on October 23, 1974 when petitioner's law partner informed
her that he received copy of the Decision on August 28, 1974. Attached to
her Motion was an Affidavit of petitioner's law partner reciting facts
constitutive of excusable negligence. The appellate Court noting that all
pleadings had been signed by petitioner himself allowed the widow "to take
such steps as she or counsel may deem necessary." She then filed a Motion
for Reconsideration over the opposition of PAL which alleged that the Court
of Appeals Decision, promulgated on August 22, 1974, had already become
final and executory since no appeal had been interposed therefrom within the
reglementary period.
Under the circumstances, considering the demise of petitioner himself, who
acted as his own counsel, it is best that technicality yields to the interests of
substantial justice. Besides, in the 'last analysis, no serious prejudice has
been caused respondent PAL.
In fine, we hold that the conclusions drawn by respondent Court from the
evidence on record are not erroneous.
WHEREFORE, for lack of merit, the instant Petition is hereby denied, and the
judgment sought to be reviewed hereby affirmed in toto.
No costs.
SO ORDERED.
16 | B R I N A S
Private respondent rejected the offer and thereafter instituted a suit for
collection docketed as Civil Case No. C-15532, against petitioner before the
Regional Trial Court of Caloocan City, Branch 126.
At the pre-trial conference, both parties manifested that they have no
testimonial evidence to offer and agreed instead to file their respective
memoranda.
MARTINEZ, J.:
Petitioner Everett Steamship Corporation, through this petition for
review, seeks the reversal of the decision[1] of the Court of Appeals, dated
June 14, 1995, in CA-G.R. No. 428093, which affirmed the decision of the
Regional Trial Court of Kalookan City, Branch 126, in Civil Case No. C15532, finding petitioner liable to private respondent Hernandez Trading Co.,
Inc. for the value of the lost cargo.
Private respondent imported three crates of bus spare parts marked as
MARCO C/No. 12, MARCO C/No. 13 and MARCO C/No. 14, from its
supplier, Maruman Trading Company, Ltd. (Maruman Trading), a foreign
corporation based in Inazawa, Aichi, Japan. The crates were shipped from
Nagoya, Japan to Manila on board ADELFAEVERETTE, a vessel owned by
petitioners principal, Everett Orient Lines. The said crates were covered
byBill of Lading No. NGO53MN.
Upon arrival at the port of Manila, it was discovered that the crate
marked MARCO C/No. 14 was missing. This was confirmed and admitted by
petitioner in its letter of January 13, 1992 addressed to private respondent,
which thereafter made a formal claim upon petitioner for the value of the lost
cargo amounting to One Million Five Hundred Fifty Two Thousand Five
Hundred (Y1,552,500.00) Yen, the amount shown in an Invoice No. MTM941, dated November 14, 1991. However, petitioner offered to pay only One
Hundred Thousand (Y100,000.00) Yen, the maximum amount stipulated
under Clause 18 of the covering bill of lading which limits the liability of
petitioner.
On July 16, 1993, the trial court rendered judgment [2] in favor of private
respondent, ordering petitioner to pay: (a) Y1,552,500.00; (b) Y20,000.00 or
its peso equivalent representing the actual value of the lost cargo and the
material and packaging cost; (c) 10% of the total amount as an award for and
as contingent attorneys fees; and (d) to pay the cost of the suit. The trial
court ruled:
Considering defendants categorical admission of loss and its failure
to overcome the presumption of negligence and fault, the Court
conclusively finds defendant liable to the plaintiff. The next point of
inquiry the Court wants to resolve is the extent of the liability of the
defendant. As stated earlier, plaintiff contends that defendant
should be held liable for the whole value for the loss of the goods in
the amount of Y1,552,500.00 because the terms appearing at the
back of the bill of lading was so written in fine prints and that the
same was not signed by plaintiff or shipper thus, they are not bound
by the clause stated in paragraph 18 of the bill of lading. On the
other hand, defendant merely admitted that it lost the shipment but
shall be liable only up to the amount of Y100,000.00.
The Court subscribes to the provisions of Article 1750 of the New
Civil Code Art. 1750. A contract fixing the sum that may be recovered
by the owner or shipper for the loss, destruction or
deterioration of the goods is valid, if it is reasonable and
just under the circumstances, and has been fairly and freely
agreed upon.
17 | B R I N A S
18 | B R I N A S
It seems clear that even if said section 4 (5) of the Carriage of Goods by Sea
Act did not exist, the validity and binding effect of the liability limitation clause
in the bill of lading here are nevertheless fully sustainable on the basis alone
of the cited Civil Code Provisions. That said stipulation is just and reasonable
is arguable from the fact that it echoes Art. 1750 itself in providing a limit to
liability only if a greater value is not declared for the shipment in the bill of
lading. To hold otherwise would amount to questioning the justness and
fairness of the law itself, and this the private respondent does not pretend to
do. But over and above that consideration, the just and reasonable character
of such stipulation is implicit in it giving the shipper or owner the option of
avoiding accrual of liability limitation by the simple and surely far from
onerous expedient of declaring the nature and value of the shipment in the
bill of lading..
Pursuant to the afore-quoted provisions of law, it is required that the
stipulation limiting the common carriers liability for loss must be reasonable
and just under the circumstances, and has been freely and fairly agreed
upon.
The bill of lading subject of the present controversy specifically provides,
among others:
18. All claims for which the carrier may be liable shall be adjusted
and settled on the basis of the shippers net invoice cost plus freight
and insurance premiums, if paid, and in no event shall the carrier be
liable for any loss of possible profits or any consequential loss.
The carrier shall not be liable for any loss of or any damage to or in
any connection with, goods in an amount exceeding One Hundred
Thousand Yen in Japanese Currency (Y100,000.00) or its
equivalent in any other currency per package or customary freight
unit (whichever is least) unless the value of the goods higher than
this amount is declared in writing by the shipper before receipt of
the goods by the carrier and inserted in the Bill of Lading and extra
freight is paid as required. (Emphasis supplied)
The above stipulations are, to our mind, reasonable and just. In the bill
of lading, the carrier made it clear that its liability would only be up to One
19 | B R I N A S
20 | B R I N A S
Private respondent, however, insists that the carrier should be liable for
the full value of the lost cargo in the amount of Y1,552,500.00, considering
that the shipper, Maruman Trading, had "fully declared the shipment x x x,
the contents of each crate, the dimensions, weight and value of the
contents,"[10] as shown in the commercial Invoice No. MTM-941.
This claim was denied by petitioner, contending that it did not know of
the contents, quantity and value of "the shipment which consisted of three
pre-packed crates described in Bill of Lading No. NGO-53MN merely as 3
CASES SPARE PARTS.[11]
The bill of lading in question confirms petitioners contention. To defeat
the carriers limited liability, the aforecited Clause 18 of the bill of lading
requires that the shipper should have declared in writing a higher
valuation of its goods before receipt thereof by the carrier and insert the
said declaration in the bill of lading, with the extra freight paid. These
requirements in the bill of lading were never complied with by the shipper,
hence, the liability of the carrier under the limited liability clause stands. The
commercial Invoice No. MTM-941 does not in itself sufficiently and
convincingly show that petitioner has knowledge of the value of the cargo as
contended by private respondent. No other evidence was proffered by private
respondent to support is contention. Thus, we are convinced that petitioner
should be liable for the full value of the lost cargo.
In fine, the liability of petitioner for the loss of the cargo is limited to One
Hundred Thousand (Y100,000.00) Yen, pursuant to Clause 18 of the bill of
lading.
21 | B R I N A S
forthwith commenced the action 6 which has given rise to the present
appellate proceedings.
As it turned out, Prof. Pablo's suitcases were in fact located and forwarded to
Ispra, 7 Italy, but only on the day after her scheduled appearance and
participation at the U.N. meeting there. 8 Of course Dr. Pablo was no longer
there to accept delivery; she was already on her way home to Manila. And for
some reason or other, the suitcases were not actually restored to Prof. Pablo
by ALITALIA until eleven (11) months later, and four (4) months after
institution of her action. 9
After appropriate proceedings and trial, the Court of First Instance rendered
judgment in Dr. Pablo's favor: 10
"(1) Ordering the defendant (ALITALIA) to pay . . . (her) the sum of
TWENTY THOUSAND PESOS (P20,000.00), Philippine Currency,
by way of nominal damages;
(2) Ordering the defendant to pay . . . (her) the sum of FIVE
THOUSAND PESOS (P5,000.00), Philippine Currency, as and for
attorney's fees; (and)
(3) Ordering the defendant to pay the costs of the suit."
ALITALIA appealed to the Intermediate Appellate Court but failed to obtain a
reversal of the judgment. 11 Indeed, the Appellate Court not only affirmed the
Trial Court's decision but also increased the award of nominal damages
payable by ALITALIA to P40,000.00. 12 That increase it justified as follows:
13
"Considering the circumstances, as found by the Trial Court and the
negligence committed by defendant, the amount of P20,000.00
under present inflationary conditions as awarded . . . to the plaintiff
as nominal damages, is too little to make up for the plaintiff's
frustration and disappointment in not being able to appear at said
conference; and for the embarrassment and humiliation she suffered
from the academic community for failure to carry out an official
mission for which she was singled out by the faculty to represent her
institution and the country. After weighing carefully all the
considerations, the amount awarded to the plaintiff for nominal
damages and attorney's fees should be increased to the cost of her
round trip air fare or at the present rate of peso to the dollar at
P40,000,00."
ALITALIA has appealed to this Court on Certiorari. Here, it seeks to make
basically the same points it tried to make before the Trial Court and the
Intermediate Appellate Court, i.e.:
22 | B R I N A S
23 | B R I N A S
United Nations, was a singular honor not only to herself, but to the University
of the Philippines and the country as well, an opportunity to make some sort
of impression among her colleagues in that field of scientific activity. The
opportunity to claim this honor or distinction was irretrievably lost to her
because of Alitalia's breach of its contract.
Apart from this, there can be no doubt that Dr. Pablo underwent profound
distress and anxiety, which gradually turned to panic and finally despair, from
the time she learned that her suitcases were missing up to the time when,
having gone to Rome, she finally realized that she would no longer be able to
take part in the conference. As she herself put it, she "was really shocked
and distraught and confused."
Certainly, the compensation for the injury suffered by Dr. Pablo cannot under
the circumstances be restricted to that prescribed by the Warsaw Convention
for delay in the transport of baggage.
She is not, of course, entitled to be compensated for loss or damage to her
luggage. As already mentioned, her baggage was ultimately delivered to her
in Manila, tardily but safely. She is however entitled to nominal damages
which, as the law says, is adjudicated in order that a right of the plaintiff,
which has been violated or invaded by the defendant, may be vindicated and
recognized, and not for the purpose of indemnifying the plaintiff for any loss
suffered and this Court agrees that the respondent Court of Appeals
correctly set the amount thereof at P40,000.00. As to the purely technical
argument that the award to her of such nominal damages is precluded by her
omission to include a specific claim therefor in her complaint, it suffices to
draw attention to her general prayer, following her plea for moral and
exemplary damages and attorney's fees, "for such other and further just and
equitable relief in the premises," which certainly is broad enough to
comprehend an application as well for nominal damages. Besides, petitioner
should have realized that the explicit assertion, and proof, that Dr. Pablo's
right had been violated or invaded by it absent any claim for actual or
compensatory damages, the prayer thereof having been voluntarily deleted
by Dr. Pablo upon the return to her of her baggage necessarily raised the
issue of nominal damages.: rd
This Court also agrees that respondent Court of Appeals correctly awarded
attorney's fees to Dr. Pablo, and the amount of P5,000.00 set by it is
reasonable in the premises. The law authorizes recovery of attorney's fees
inter alia where, as here, "the defendant's act or omission has compelled the
plaintiff to litigate with third persons or to incur expenses to protect his
interest," 34 or "where the court deems it just and equitable." 35
WHEREFORE, no error being perceived in the challenged decision of the
Court of Appeals, it appearing on the contrary to be entirely in accord with the
24 | B R I N A S
facts and the law, said decision is hereby AFFIRMED, with costs against the
petitioner.
SO ORDERED.
25 | B R I N A S
number 297:4402:004:278:5 for air transportation covering Manila-TaipeiHongkong-Manila. Said ticket was exclusively endorseable to Philippine
Airlines, Ltd. (PAL for brevity).
Resolution
denied
Petitioners
Motion
for
Partial
The Facts
The facts are narrated by the CA[5] as follows:
On September 18, 1981, Daniel Chiok (hereafter referred to as Chiok)
purchased from China Airlines, Ltd. (CAL for brevity) airline passenger ticket
Subsequently, on November 21, 1981, Chiok took his trip from Manila to
Taipei using [the] CAL ticket. Before he left for said trip, the trips covered by
the ticket were pre-scheduled and confirmed by the former. When he arrived
in Taipei, he went to the CAL office and confirmed his Hongkong to Manila
trip on board PAL Flight No. PR 311. The CAL office attached a yellow sticker
appropriately indicating that his flight status was OK.
When Chiok reached Hongkong, he went to the PAL office and sought to
reconfirm his flight back to Manila. The PAL office confirmed his return trip on
board Flight No. PR 311 and attached its own sticker. On November 24,
1981, Chiok proceeded to Hongkong International Airport for his return trip to
Manila. However, upon reaching the PAL counter, Chiok saw a poster stating
that PAL Flight No. PR 311 was cancelled because of a typhoon in Manila.He
was then informed that all the confirmed ticket holders of PAL Flight No. PR
311 were automatically booked for its next flight, which was to leave the next
day. He then informed PAL personnel that, being the founding director of the
Philippine Polysterene Paper Corporation, he ha[d] to reach Manila on
November 25, 1981 because of a business option which he ha[d] to execute
on said date.
On November 25, 1981, Chiok went to the airport. Cathay Pacific stewardess
Lok Chan (hereafter referred to as Lok) ha[d] taken and received Chioks
plane ticket and his luggage. Lok called the attention of Carmen Chan
(hereafter referred to as Carmen), PALs terminal supervisor, and informed
the latter that Chioks name was not in the computer list of
passengers. Subsequently, Carmen informed Chiok that his name did not
appear in PALs computer list of passengers and therefore could not be
permitted to board PAL Flight No. PR 307.
Meanwhile, Chiok requested Carmen to put into writing the alleged reason
why he was not allowed to take his flight. The latter then wrote the following,
to wit: PAL STAFF CARMEN CHAN CHKD WITH R/C KENNY AT 1005H NO
SUCH NAME IN COMPUTER FOR 311/24 NOV AND 307/25 NOV. The
26 | B R I N A S
latter sought to recover his luggage but found only 2 which were placed at
the end of the passengers line. Realizing that his new Samsonite luggage
was missing, which contained cosmetics worth HK$14,128.80, he
complained to Carmen.
Thereafter, Chiok proceeded to PALs Hongkong office and confronted PALs
reservation officer, Carie Chao (hereafter referred to as Chao), who
previously confirmed his flight back to Manila. Chao told Chiok that his name
was on the list and pointed to the latter his computer number listed on the
PAL confirmation sticker attached to his plane ticket, which number
was R/MN62.
Chiok then decided to use another CAL ticket with No. 297:4402:004:370:5
and asked Chao if this ticket could be used to book him for the said flight.The
latter, once again, booked and confirmed the formers trip, this time on board
PAL Flight No. PR 311 scheduled to depart that evening. Later, Chiok went to
the PAL check-in counter and it was Carmen who attended to him. As this
juncture, Chiok had already placed his travel documents, including his clutch
bag, on top of the PAL check-in counter.
Thereafter, Carmen directed PAL personnel to transfer counters. In the
ensuing commotion, Chiok lost his clutch bag containing the following, to
wit: (a) $2,000.00; (b) HK$2,000.00; (c) Taipei $8,000.00; (d) P2,000.00; (e) a
three-piece set of gold (18 carats) cross pens valued at P3,500; (f) a Cartier
watch worth about P7,500.00; (g) a tie clip with a garnet birthstone and
diamond worth P1,800.00; and (h) a [pair of] Christian Dior reading
glasses.Subsequently, he was placed on stand-by and at around 7:30 p.m.,
PAL personnel informed him that he could now check-in.
Consequently, Chiok as plaintiff, filed a Complaint on November 9, 1982 for
damages, against PAL and CAL, as defendants, docketed as Civil Case No.
82-13690, with Branch 31, Regional Trial Court, National Capital Judicial
Region, Manila.
He alleged therein that despite several confirmations of his flight, defendant
PAL refused to accommodate him in Flight No. 307, for which reason he lost
the business option aforementioned. He also alleged that PALs personnel,
specifically Carmen, ridiculed and humiliated him in the presence of so many
people. Further, he alleged that defendants are solidarily liable for the
damages he suffered, since one is the agent of the other.[6]
The Regional Trial Court (RTC) of Manila held CAL and PAL jointly and
severally liable to respondent. It did not, however, rule on their respective
cross-claims. It disposed as follows:
WHEREFORE, judgment is hereby rendered in favor of plaintiff and against
the defendants to jointly and severally pay:
1. Actual damages in the amount of HK$14,128.80 or its
equivalent in Philippine Currency at the time of the
loss of the luggage consisting of cosmetic products;
2. US$2,000.00 or its equivalent at the time of the loss of the
clutch bag containing the money;
3. P200,000.00 by way of moral damages;
4. P50,000.00 by way of exemplary damages or corrective
damages;
5. Attorney[]s fees equivalent to 10% of the amounts due and
demandable and awarded in favor of the plaintiff;
and
6. The costs of this proceedings.[7]
The two carriers appealed the RTC Decision to the CA.
Ruling of the Court of Appeals
Affirming the RTC, the Court of Appeals debunked petitioners claim that
it had merely acted as an issuing agent for the ticket covering the Hong
Kong-Manila leg of respondents journey. In support of its Decision, the CA
quoted a purported ruling of this Court in KLM Royal Dutch Airlines v. Court
of Appeals[8] as follows:
27 | B R I N A S
On PALs appeal, the appellate court held that the carrier had reneged
on its obligation to transport respondent when, in spite of the confirmations
he had secured for Flight PR 311, his name did not appear in the
computerized list of passengers. Ruling that the airlines negligence was the
proximate cause of his excoriating experience, the appellate court sustained
the award of moral and exemplary damages.
In its Memorandum, petitioner raises the following issues for the Courts
consideration:
1. The Court of Appeals committed judicial misconduct in finding
liability against the petitioner on the basis of a misquotation from
KLM Royal Dutch Airlines vs. Court of Appeals, et al., 65 SCRA
28 | B R I N A S
are independent of and separate from each other and cannot be mixed in the
same proceedings.
In the case at bar, we can only determine whether the error in quotation
would be sufficient to reverse or modify the CA Decision.
29 | B R I N A S
tickets expressly limiting the KLM's liability for damages only to occurrences
on its own lines is unacceptable. As noted by the Court of Appeals that
condition was printed in letters so small that one would have to use a
magnifying glass to read the words. Under the circumstances, it would be
unfair and inequitable to charge the respondents with automatic knowledge
or notice of the said condition so as to preclude any doubt that it was fairly
and freely agreed upon by the respondents when they accepted the passage
tickets issued to them by the KLM. As the airline which issued those tickets
with the knowledge that the respondents would be flown on the various legs
of their journey by different air carriers, the KLM was chargeable with the
duty and responsibility of specifically informing the respondents of conditions
prescribed in their tickets or, in the very least, to ascertain that the
respondents read them before they accepted their passage tickets. A
thorough search of the record, however, inexplicably fails to show that any
effort was exerted by the KLM officials or employees to discharge in a proper
manner this responsibility to the respondents. Consequently, we hold that the
respondents cannot be bound by the provision in question by which KLM
unilaterally assumed the role of a mere ticket-issuing agent for other airlines
and limited its liability only to untoward occurrences on its own lines.
3. Moreover, as maintained by the respondents and the Court of Appeals, the
passage tickets of the respondents provide that the carriage to be performed
thereunder by several successive carriers is to be regarded as a single
operation, which is diametrically incompatible with the theory of the KLM that
the respondents entered into a series of independent contracts with the
carriers which took them on the various segments of their trip. This position
of KLM we reject. The respondents dealt exclusively with the KLM which
issued them tickets for their entire trip and which in effect guaranteed to them
that they would have sure space in Aer Lingus flight 861. The respondents,
under that assurance of the internationally prestigious KLM, naturally had the
right to expect that their tickets would be honored by Aer Lingus to which, in
the legal sense, the KLM had indorsed and in effect guaranteed the
performance of its principal engagement to carry out the respondents'
scheduled itinerary previously and mutually agreed upon between the
parties.
4. The breach of that guarantee was aggravated by the discourteous and
highly arbitrary conduct of an official of the Aer Lingus which the KLM had
30 | B R I N A S
We now come to the main issue of whether CAL is liable for damages.
Petitioner posits that the CA Decision must be annulled, not only because it
was rooted on an erroneous quotation, but also because it disregarded
jurisprudence,
notably China
Airlines
v.
Intermediate
Appellate
Court[20] and China Airlines v. Court of Appeals.[21]
Jurisprudence Supports
CA Decision
It is significant to note that the contract of air transportation was
between petitioner and respondent, with the former endorsing to PAL the
Hong Kong-to-Manila segment of the journey. Such contract of carriage has
always been treated in this jurisdiction as a single operation. This
jurisprudential rule is supported by the Warsaw Convention, [22] to which the
Philippines is a party, and by the existing practices of the International Air
Transport Association (IATA).
Article 1, Section 3 of the Warsaw Convention states:
Transportation to be performed by several successive air carriers shall be
deemed, for the purposes of this Convention, to be one undivided
transportation, if it has been regarded by the parties as a single operation,
whether it has been agreed upon under the form of a single contract or of a
series of contracts, and it shall not lose its international character merely
because one contract or a series of contracts is to be performed entirely
within a territory subject to the sovereignty, suzerainty, mandate, or authority
of the same High Contracting Party.[23]
Article 15 of IATA-Recommended Practice similarly provides:
Carriage to be performed by several successive carriers under one ticket, or
under a ticket and any conjunction ticket issued therewith, is regarded as a
single operation.
In American Airlines v. Court of Appeals,[24] we have noted that under a
general pool partnership agreement, the ticket-issuing airline is the principal
in a contract of carriage, while the endorsee-airline is the agent.
31 | B R I N A S
In the instant case, following the jurisprudence cited above, PAL acted
as the carrying agent of CAL. In the same way that we ruled against British
Airways and Lufthansa in the aforementioned cases, we also rule that CAL
cannot evade liability to respondent, even though it may have been only a
ticket issuer for the Hong Kong-Manila sector.
Moral and Exemplary Damages
Both the trial and the appellate courts found that respondent had
satisfactorily proven the existence of the factual basis for the damages
adjudged against petitioner and PAL. As a rule, the findings of fact of the CA
affirming those of the RTC will not be disturbed by this Court. [28] Indeed, the
Supreme Court is not a trier of facts. As a rule also, only questions of law -as in the present recourse -- may be raised in petitions for review under Rule
45.
Moral damages cannot be awarded in breaches of carriage contracts,
except in the two instances contemplated in Articles 1764 and 2220 of the
Civil Code, which we quote:
Article 1764. Damages in cases comprised in this Section shall be awarded
in accordance with Title XVIII of this Book, concerning Damages. Article
2206 shall also apply to the death of a passenger caused by the breach of
contract by a common carrier.
xxxxxxxxx
Article 2220. Willful injury to property may be a legal ground for awarding
moral damages if the court should find that, under the circumstances, such
damages are justly due. The same rule applies to breaches of contract
where the defendant acted fraudulently or in bad faith. (Italics supplied)
There is no occasion for us to invoke Article 1764 here. We must
therefore determine if CAL or its agent (PAL) is guilty of bad faith that would
entitle respondent to moral damages.
In Lopez v. Pan American World Airways, [29] we defined bad faith as a
breach of a known duty through some motive of interest or ill will.
In the case at bar, the known duty of PAL was to transport herein
respondent from Hong Kong to Manila. That duty arose when its agent
confirmed his reservation for Flight PR 311, [30] and it became demandable
when he presented himself for the trip on November 24, 1981.
It is true that due to a typhoon, PAL was unable to transport respondent
on Flight PR 311 on November 24, 1981. This fact, however, did not
terminate the carriers responsibility to its passengers. PAL voluntarily
obligated itself to automatically transfer all confirmed passengers of PR 311
to the next available flight, PR 307, on the following day. [31] That responsibility
was subsisting when respondent, holding a confirmed ticket for the former
flight, presented himself for the latter.
The records amply establish that he secured repeated confirmations of
his PR 311 flight on November 24, 1981. Hence, he had every reason to
expect that he would be put on the replacement flight as a confirmed
passenger. Instead, he was harangued and prevented from boarding the
original and the replacement flights. Thus, PAL breached its duty to transport
him. After he had been directed to pay the terminal fee, his pieces of luggage
were removed from the weighing-in counter despite his protestations. [32]
It is relevant to point out that the employees of PAL were utterly
insensitive to his need to be in Manila on November 25, 1981, and to the
likelihood that his business affairs in the city would be jeopardized because
of a mistake on their part. It was that mistake that had caused the omission
of his name from the passenger list despite his confirmed flight ticket. By
merely looking at his ticket and validation sticker, it is evident that the glitch
was the airlines fault. However, no serious attempt was made by PAL to
secure the all-important transportation of respondent to Manila on the
following day. To make matters worse, PAL allowed a group of non-revenue
passengers, who had no confirmed tickets or reservations, to board Flight PR
307.[33]
Time and time again, this Court has stressed that the business of
common carriers is imbued with public interest and duty; therefore, the law
governing them imposes an exacting standard.[34] In Singson v. Court of
Appeals,[35] we said:
32 | B R I N A S
x x x [T]he carrier's utter lack of care and sensitivity to the needs of its
passengers, clearly constitutive of gross negligence, recklessness and
wanton disregard of the rights of the latter, [are] acts evidently
indistinguishable or no different from fraud, malice and bad faith. As the rule
now stands, where in breaching the contract of carriage the defendant airline
is shown to have acted fraudulently, with malice or in bad faith, the award of
moral and exemplary damages, in addition to actual damages, is proper.
[36]
(Italics supplied)
33 | B R I N A S
A Yes.
Q You agree with me. And you will also agree with me that in this
ticket of flight 311, on this, another sticker Exh. A-1-B for 24
November is O.K.?
A I can only give you a very brief idea because that was supposed
to be air bus so it should be able to accommodate 246 people;
but how many [exactly], I dont know.[42]
xxxxxxxxx
A Yes.
Q Now you stated in your answer to the procedure taken, that all
confirmed passengers on flight 311, 24 November[,] were
automatically transferred to 307 as a protection for the
passengers, correct?
Q And did you not try to call up Swire Building-- Philippine Airlines
and verify indeed if Mr. Chiok was there?
A Swire House building is not directly under Philippine Airlines. it is
just an agency for selling Philippine Airlines ticket. And
besides around six o clock theyre close[d] in Central.
A Correct.
Q So this Swire Building is an agency authorized by Philippine
Airlines to issue tickets for and on behalf of Philippine Airlines
and also...
34 | B R I N A S
A Yes.
Q And also to confirm spaces for and on behalf of Philippine
Airlines.
A Yes.[43]
Under the foregoing circumstances, we cannot apply our 1989 ruling
in China Airlines v. Intermediate Appellate Court,[44] which petitioner urges us
to adopt. In that case, the breach of contract and the negligence of the carrier
in effecting the immediate flight connection for therein private respondent
was incurred in good faith.[45] Having found no gross negligence or
recklessness, we thereby deleted the award of moral and exemplary
damages against it.[46]
This Courts 1992 ruling in China Airlines v. Court of Appeals[47] is
likewise inapplicable. In that case, we found no bad faith or malice in the
airlines breach of its contractual obligation. [48] We held that, as shown by the
flow of telexes from one of the airlines offices to the others, petitioner therein
had exercised diligent efforts in assisting the private respondent change his
flight schedule. In the instant case, petitioner failed to exhibit the same care
and sensitivity to respondents needs.
In Singson v. Court of Appeals,[49] we said:
x x x Although the rule is that moral damages predicated upon a breach of
contract of carriage may only be recoverable in instances where the mishap
results in the death of a passenger, or where the carrier is guilty of fraud or
bad faith, there are situations where the negligence of the carrier is so gross
and reckless as to virtually amount to bad faith, in which case, the passenger
likewise becomes entitled to recover moral damages.
In the present case, we stress that respondent had repeatedly secured
confirmations of his PR 311 flight on November 24, 1981 -- initially from CAL
and subsequently from the PAL office in Hong Kong. The status of this flight
was marked OK on a validating sticker placed on his ticket. That sticker also
contained the entry RMN6V. Ms Chan explicitly acknowledged that such
entry was a computer reference that meant that respondents name had been
entered in PALs computer.
Since the status of respondent on Flight PR 311 was OK, as a matter of
right testified to by PALs witness, he should have been automatically
transferred to and allowed to board Flight 307 the following day. Clearly
resulting from negligence on the part of PAL was its claim that his name was
not included in its list of passengers for the November 24, 1981 PR 311 flight
and, consequently, in the list of the replacement flight PR 307. Since he had
secured confirmation of his flight -- not only once, but twice -- by personally
going to the carriers offices where he was consistently assured of a seat
thereon -- PALs negligence was so gross and reckless that it amounted to
bad faith.
In view of the foregoing, we rule that moral and exemplary [50] damages
were properly awarded by the lower courts.[51]
Third Issue:
Propriety of the Cross-Claim
We now look into the propriety of the ruling on CALs cross-claim against
PAL. Petitioner submits that the CA should have ruled on the cross-claim,
considering that the RTC had found that it was PALs employees who had
acted negligently.
Section 8 of Rule 6 of the Rules of Court reads:
Sec. 8. Cross-claim. - A cross claim is any claim by one party against a coparty arising out of the transaction or occurrence that is the subject matter
either of the original action or of a counterclaim therein. Such cross-claim
may include a claim that the party against whom it is asserted is or may be
liable to the cross-claimant for all or part of a claim asserted in the action
against the cross-claimant.
For purposes of a ruling on the cross-claim, PAL is an indispensable
party. In BA Finance Corporation v. CA,[52] the Court stated:
35 | B R I N A S
36 | B R I N A S
On March 12, 1987, the petitioner sued NOA for damages in the Regional
Trial Court of Makati. On April 13, 1987, NOA moved to dismiss the complaint
on the ground of lack of jurisdiction. Citing the above-quoted article, it
contended that the complaint could be instituted only in the territory of one of
the High Contracting Parties, before:
1. the court of the domicile of the carrier;
2. the court of its principal place of business;
CRUZ, J.:
This case involves the Proper interpretation of Article 28(1) of the Warsaw
Convention, reading as follows:
Art. 28. (1) An action for damage must be brought at the
option of the plaintiff, in the territory of one of the High
Contracting Parties, either before the court of the domicile of
the carrier or of his principal place of business, or where he
has a place of business through which the contract has been
made, or before the court at the place of destination.
The petitioner is a minor and a resident of the Philippines. Private respondent
Northwest Orient Airlines (NOA) is a foreign corporation with principal office
in Minnesota, U.S.A. and licensed to do business and maintain a branch
office in the Philippines.
On October 21, 1986, the petitioner purchased from NOA a round-trip ticket
in San Francisco. U.S.A., for his flight from San Francisco to Manila via
Tokyo and back. The scheduled departure date from Tokyo was December
20, 1986. No date was specified for his return to San Francisco. 1
On December 19, 1986, the petitioner checked in at the NOA counter in the
San Francisco airport for his scheduled departure to Manila. Despite a
previous confirmation and re-confirmation, he was informed that he had no
reservation for his flight from Tokyo to Manila. He therefore had to be waitlisted.
The petitioner also invokes Article 24 of the Civil Code on the protection of
minors.
I
37 | B R I N A S
38 | B R I N A S
The Court notes in this connection the following observation made in Day v.
Trans World Airlines, Inc.: 8
The Warsaw drafters wished to create a system of liability
rules that would cover all the hazards of air travel . . . The
Warsaw delegates knew that, in the years to come, civil
aviation would change in ways that they could not foresee.
They wished to design a system of air law that would be both
durable and flexible enough to keep pace with these
changes . . . The ever-changing needs of the system of civil
aviation can be served within the framework they created.
It is true that at the time the Warsaw Convention was drafted, the airline
industry was still in its infancy. However, that circumstance alone is not
sufficient justification for the rejection of the treaty at this time. The changes
recited by the petitioner were, realistically, not entirely unforeseen although
they were expected in a general sense only. In fact, the Convention itself,
anticipating such developments, contains the following significant provision:
Article 41. Any High Contracting Party shall be entitled not
earlier than two years after the coming into force of this
convention to call for the assembling of a new international
conference in order to consider any improvements which
may be made in this convention. To this end, it will
communicate with the Government of the French Republic
which will take the necessary measures to make
preparations for such conference.
But the more important consideration is that the treaty has not been rejected
by the Philippine government. The doctrine of rebus sic stantibus does not
operate automatically to render the treaty inoperative. There is a necessity
for a formal act of rejection, usually made by the head of State, with a
statement of the reasons why compliance with the treaty is no longer
required.
In lieu thereof, the treaty may be denounced even without an expressed
justification for this action. Such denunciation is authorized under its Article
39, viz:
Article 39. (1) Any one of the High Contracting Parties may
denounce this convention by a notification addressed to the
Government of the Republic of Poland, which shall at once
inform the Government of each of the High Contracting
Parties.
(2) Denunciation shall take effect six months after the
notification of denunciation, and shall operate only as
regards the party which shall have proceeded to
denunciation.
Obviously. rejection of the treaty, whether on the ground of rebus sic
stantibus or pursuant to Article 39, is not a function of the courts but of the
other branches of government. This is a political act. The conclusion and
renunciation of treaties is the prerogative of the political departments and
may not be usurped by the judiciary. The courts are concerned only with the
interpretation and application of laws and treaties in force and not with their
wisdom or efficacy.
C. The petitioner claims that the lower court erred in ruling
that the plaintiff must sue in the United States, because this
would deny him the right to access to our courts.
The petitioner alleges that the expenses and difficulties he will incur in filing a
suit in the United States would constitute a constructive denial of his right to
access to our courts for the protection of his rights. He would consequently
be deprived of this vital guaranty as embodied in the Bill of Rights.
Obviously, the constitutional guaranty of access to courts refers only to
courts with appropriate jurisdiction as defined by law. It does not mean that a
person can go to any court for redress of his grievances regardless of the
nature or value of his claim. If the petitioner is barred from filing his complaint
before our courts, it is because they are not vested with the appropriate
jurisdiction under the Warsaw Convention, which is part of the law of our
land.
II
39 | B R I N A S
Venue and jurisdiction are entirely distinct matters. Jurisdiction may not be
conferred by consent or waiver upon d court which otherwise would have no
jurisdiction over the subject-matter of an action; but the venue of an action as
fixed by statute may be changed by the consent of the parties and an
objection that the plaintiff brought his suit in the wrong county may be waived
by the failure of the defendant to make a timely objection. In either case, the
court may render a valid judgment. Rules as to jurisdiction can never be left
to the consent or agreement of the parties, whether or not a prohibition exists
against their alteration. 11
A number of reasons tends to support the characterization of Article 28(1) as
a jurisdiction and not a venue provision. First, the wording of Article 32, which
indicates the places where the action for damages "must" be brought,
underscores the mandatory nature of Article 28(1). Second, this
characterization is consistent with one of the objectives of the Convention,
which is to "regulate in a uniform manner the conditions of international
transportation by air." Third, the Convention does not contain any provision
prescribing rules of jurisdiction other than Article 28(1), which means that the
phrase "rules as to jurisdiction" used in Article 32 must refer only to Article
28(1). In fact, the last sentence of Article 32 specifically deals with the
exclusive enumeration in Article 28(1) as "jurisdictions," which, as such,
cannot be left to the will of the parties regardless of the time when the
damage occurred.
This issue was analyzed in the leading case of Smith v. Canadian Pacific
Airways, Ltd., 12 where it was held:
. . . Of more, but still incomplete, assistance is the wording of
Article 28(2), especially when considered in the light of
Article 32. Article 28(2) provides that "questions
ofprocedure shall be governed by the law of the court to
which the case is submitted" (Emphasis supplied). Section
(2) thus may be read to leave for domestic decision
questions regarding the suitability and location of a particular
Warsaw Convention case.
In other words, where the matter is governed by the Warsaw Convention,
jurisdiction takes on a dual concept. Jurisdiction in the international sense
40 | B R I N A S
41 | B R I N A S
as in the Aanestad case, also left open. Consequently, Manila and not San
Francisco should be considered the petitioner's destination.
The Petitioner contends that the facts of this case are analogous to those
in Aanestad v. Air Canada. 16 In that case, Mrs. Silverberg purchased a
round-trip ticket from Montreal to Los Angeles and back to Montreal. The
date and time of departure were specified but not of the return flight. The
plane crashed while on route from Montreal to Los Angeles, killing Mrs.
Silverberg. Her administratrix filed an action for damages against Air Canada
in the U.S. District Court of California. The defendant moved to dismiss for
lack of jurisdiction but the motion was denied thus:
The private respondent for its part invokes the ruling in Butz v. British
Airways, 17 where the United States District Court (Eastern District of
Pennsylvania) said:
42 | B R I N A S
The petitioner submits that the Butz case could not have overruled the
Aanestad case because these decisions are from different jurisdictions. But
that is neither here nor there. In fact, neither of these cases is controlling on
this Court. If we have preferred the Butz case, it is because, exercising our
own freedom of choice, we have decided that it represents the better, and
correct, interpretation of Article 28(1).
Article 1(2) also draws a distinction between a "destination" and an "agreed
stopping place." It is the "destination" and not an "agreed stopping place" that
controls for purposes of ascertaining jurisdiction under the Convention.
The contract is a single undivided operation, beginning with the place of
departure and ending with the ultimate destination. The use of the singular in
this expression indicates the understanding of the parties to the Convention
that every contract of carriage has one place of departure and one place of
destination. An intermediate place where the carriage may be broken is not
regarded as a "place of destination."
C. The petitioner claims that the lower court erred in not
ruling that under Art. 28(1) of the Warsaw Convention, this
case was properly filed in the Philippines because the
defendant has its domicile in the Philippines.
The petitioner argues that the Warsaw Convention was originally written in
French and that in interpreting its provisions, American courts have taken the
broad view that the French legal meaning must govern. 18 In French, he says,
the "domicile" of the carrier means every place where it has a branch office.
The private respondent notes, however, that in Compagnie Nationale Air
France vs. Giliberto, 19 it was held:
The plaintiffs' first contention is that Air France is domiciled in
the United States. They say that the domicile of a
corporation includes any country where the airline carries on
its business on "a regular and substantial basis," and that the
United States qualifies under such definition. The meaning of
domicile cannot, however, be so extended. The domicile of a
corporation is customarily regarded as the place where it is
20
that:
43 | B R I N A S
was held that Article 28(1) of the Warsaw Convention does not apply if the
action is based on tort.
This position is negated by Husserl v. Swiss Air Transport Company, 22 where
the article in question was interpreted thus:
. . . Assuming for the present that plaintiff's claim is "covered"
by Article 17, Article 24 clearly excludes any relief not
provided for in the Convention as modified by the Montreal
Agreement. It does not, however, limit the kind of cause of
action on which the relief may be founded; rather it provides
that any action based on the injuries specified in Article 17
"however founded," i.e., regardless of the type of action on
which relief is founded, can only be brought subject to the
conditions and limitations established by the Warsaw
System. Presumably, the reason for the use of the phrase
"however founded," in two-fold: to accommodate all of the
multifarious bases on which a claim might be founded in
different countries, whether under code law or common law,
whether under contract or tort, etc.; and to include all bases
on which a claim seeking relief for an injury might be
founded in any one country. In other words, if the injury
occurs as described in Article 17, any relief available is
subject to the conditions and limitations established by the
Warsaw System, regardless of the particular cause of action
which forms the basis on which a plaintiff could seek
relief . . .
The private respondent correctly contends that the allegation of willful
misconduct resulting in a tort is insufficient to exclude the case from the
comprehension of the Warsaw Convention. The petitioner has apparently
misconstrued the import of Article 25(l) of the Convention, which reads as
follows:
Art. 25 (1). The carrier shall not be entitled to avail himself of
the provisions of this Convention which exclude or limit his
liability. if the damage is caused by his willful misconduct or
by such default on his part as, in accordance with the law of
44 | B R I N A S
CONCLUSION
A number of countries have signified their concern over the problem of
citizens being denied access to their own courts because of the restrictive
provision of Article 28(1) of the Warsaw Convention. Among these is the
United States, which has proposed an amendment that would enable the
passenger to sue in his own domicile if the carrier does business in that
jurisdiction. The reason for this proposal is explained thus:
45 | B R I N A S
46 | B R I N A S
In its questioned Decision dated 29 August 1995 [5] the appellate court
gave due course to the appeal holding that respondents delay of two (2) days
in filing his notice of appeal did not hinder it from reviewing the appealed
order of dismissal since jurisprudence dictates that an appeal may be
entertained despite procedural lapses anchored on equity and justice.
On the applicability of the Warsaw Convention, the appellate court ruled
that the Warsaw Convention did not preclude the operation of the Civil Code
and other pertinent laws. Respondents failure to file his complaint within the
two (2)-year limitation provided in the Warsaw Convention did not bar his
action since he could still hold petitioner liable for breach of other provisions
of the Civil Code which prescribe a different period or procedure for
instituting an action. Further, under Philippine laws, prescription of actions is
interrupted where, among others, there is a written extrajudicial demand by
the creditors, and since respondent Uy sent several demand letters to
petitioner United Airlines, the running of the two (2)-year prescriptive period
was in effect suspended. Hence, the appellate court ruled that respondents
cause of action had not yet prescribed and ordered the records remanded to
the Quezon City trial court for further proceedings.
Petitioner now contends that the appellate court erred in assuming
jurisdiction over respondent's appeal since it is clear that the notice of appeal
was filed out of time. It argues that the courts relax the stringent rule on
perfection of appeals only when there are extraordinary circumstances, e.g.,
when the Republic stands to lose hundreds of hectares of land already titled
and used for educational purposes; when the counsel of record was already
dead; and wherein appellant was the owner of the trademark for more than
thirty (30) years, and the circumstances of the present case do not compare
to the above exceptional cases.[6]
Section 1 of Rule 45 of the 1997 Rules of Civil Procedure provides that
"a party may appeal by certiorari, from a judgment of the Court of Appeals, by
filing with the Supreme Court a petition for certiorari, within fifteen (15) days
from notice of judgment or of the denial of his motion for reconsideration filed
in due time x x x x" This Rule however should not be interpreted as "to
sacrifice the substantial right of the appellant in the sophisticated altar of
technicalities with impairment of the sacred principles of justice." [7] It should
be borne in mind that the real purpose behind the limitation of the period of
47 | B R I N A S
have held that the Convention does not preclude the operation of the Civil
Code and other pertinent laws. [17] It does not regulate, much less exempt, the
carrier from liability for damages for violating the rights of its passengers
under the contract of carriage, especially if willful misconduct on the part of
the carrier's employees is found or established.[18]
Respondent's complaint reveals that he is suing on two (2) causes of
action: (a) the shabby and humiliating treatment he received from petitioner's
employees at the San Francisco Airport which caused him extreme
embarrassment and social humiliation; and, (b) the slashing of his luggage
and the loss of his personal effects amounting to US $5,310.00.
While his second cause of action - an action for damages arising from
theft or damage to property or goods - is well within the bounds of the
Warsaw Convention, his first cause of action -an action for damages arising
from the misconduct of the airline employees and the violation of
respondent's rights as passenger - clearly is not.
Consequently, insofar as the first cause of action is concerned,
respondent's failure to file his complaint within the two (2)-year limitation of
the Warsaw Convention does not bar his action since petitioner airline may
still be held liable for breach of other provisions of the Civil Code which
prescribe a different period or procedure for instituting the action, specifically,
Art. 1146 thereof which prescribes four (4) years for filing an action based on
torts.
As for respondent's second cause of action, indeed the travaux
preparatories of the Warsaw Convention reveal that the delegates thereto
intended the two (2)-year limitation incorporated in Art. 29 as an absolute bar
to suit and not to be made subject to the various tolling provisions of the laws
of the forum. This therefore forecloses the application of our own rules on
interruption of prescriptive periods. Article 29, par. (2), was intended only to
let local laws determine whether an action had been commenced within the
two (2)-year period, and within our jurisdiction an action shall be deemed
commenced upon the filing of a complaint. Since it is indisputable that
respondent filed the present action beyond the two (2)-year time frame his
second cause of action must be barred. Nonetheless, it cannot be doubted
that respondent exerted efforts to immediately convey his loss to petitioner,
48 | B R I N A S
even employed the services of two (2) lawyers to follow up his claims, and
that the filing of the action itself was delayed because of petitioner's evasion.
In the same vein must we rule upon the circumstances brought before
us. Verily, respondent filed his complaint more than two (2) years later,
beyond the period of limitation prescribed by the Warsaw Convention for
filing a claim for damages. However, it is obvious that respondent was
forestalled from immediately filing an action because petitioner airline gave
him the runaround, answering his letters but not giving in to his
demands. True, respondent should have already filed an action at the first
instance when his claims were denied by petitioner but the same could only
be due to his desire to make an out-of-court settlement for which he cannot
be faulted. Hence, despite the express mandate of Art. 29 of the Warsaw
Convention that an action for damages should be filed within two (2) years
from the arrival at the place of destination, such rule shall not be applied in
the instant case because of the delaying tactics employed by petitioner
49 | B R I N A S
The Facts
DECISION
PANGANIBAN, J.:
What is the nature of a bill of lading? When does a bill of lading become
binding on a consignee? Will an alleged overshipment justify the consignees
refusal to receive the goods described in the bill of lading? When may
interest be computed on unpaid demurrage charges?
50 | B R I N A S
latter did not hire the former to carry the merchandise; that the
cause of action should be against the shipper which contracted the
plaintiffs services and not against defendant; and that the
defendant duly notified the plaintiff about the wrong shipment
through a letter dated January 24, 1983 (Exh. D for plaintiff, Exh. 4
for defendant, p. 5. Folder of Exhibits).
As previously mentioned, the RTC found petitioner liable for demurrage,
attorneys fees and expenses of litigation. The petitioner appealed to the
Court of Appeals, arguing that the lower court erred in (1) awarding the sum
of P67,340 in favor of the private respondent,(2) rejecting petitioners
contention that there was overshipment, (3) ruling that petitioners recourse
was against the shipper, and (4)computing legal interest from date of
extrajudicial demand.[5]
Respondent Court of Appeals denied the appeal and affirmed the lower
courts decision in toto. In a subsequent resolution,[6] it also denied the
petitioners motion for reconsideration.
Hence, this petition for review.[7]
The Issues
In its memorandum, petitioner submits the following issues:
I. Whether or not petitioner had accepted the bill of lading;
II. Whether or not the award of the sum of P67,340.00 to private respondent
was proper;
III. Whether or not petitioner was correct in not accepting the overshipment;
IV. Whether or not the award of legal interest from the date of private
respondents extrajudicial demand was proper;[8]
In the main, the case revolves around the question of whether petitioner
was bound by the bill of lading. We shall, thus, discuss the above four issues
as they intertwine with this main question.
51 | B R I N A S
of the two lower courts that the bill of lading was impliedly accepted by
petitioner.
As aptly stated by Respondent Court of Appeals:
In the instant case, (herein petitioner) cannot and did not allege
non-receipt of its copy of the bill of lading from the shipper. Hence,
the terms and conditions as well as the various entries contained
therein were brought to its knowledge. (Herein petitioner) accepted
the bill of lading without interposing any objection as to its
contents. This raises the presumption that (herein petitioner)
agreed to the entries and stipulations imposed therein.
Moreover, it is puzzling that (herein petitioner) allowed months to
pass, six (6) months to be exact, before notifying (herein private
respondent) of the wrong shipment. It was only on January 24,
1983 that (herein petitioner) sent (herein private respondent) such
a letter of notification (Exh D for plaintiff, Exh. 4 for defendant; p. 5,
Folder of Exhibits). Thus, for the duration of those six months
(herein private respondent never knew the reason for (herein
petitioners) refusal to discharge the shipment.
After accepting the bill of lading, receiving notices of arrival of the
shipment, failing to object thereto, (herein petitioner) cannot now
deny that it is bound by the terms in the bill of lading. If it did not
intend to be bound, (herein petitioner) would not have waited for
six months to lapse before finally bringing the matter to (herein
private respondents attention. The most logical reaction in such a
case would be to immediately verify the matter with the other
parties involved. In this case, however, (herein petitioner)
unreasonably detained (herein private respondents) vessel to the
latters prejudice.[19]
Petitioners attempt to evade its obligation to receive the shipment on the
pretext that this may cause it to violate customs, tariff and central bank laws
must likewise fail. Mere apprehension of violating said laws, without a clear
demonstration that taking delivery of the shipment has become legally
impossible,[20] cannot defeat the petitioners contractual obligation and liability
under the bill of lading.
In any event, the issue of whether petitioner accepted the bill of lading
was raised for the first time only in petitioners memorandum before this
Court. Clearly, we cannot now entertain an issue raised for the very first time
on appeal, in deference to the well-settled doctrine that (a)n issue raised for
the first time on appeal and not raised timely in the proceedings in the lower
court is barred by estoppel. Questions raised on appeal must be within the
52 | B R I N A S
issues framed by the parties and, consequently, issues not raised in the trial
court cannot be raised for the first time on appeal.[21]
testimony of Counsel Sofronio Larcia as regards said letter of April 24, 1983
elucidates,viz:
Q Now, after you sent this letter, do you know what happened?
53 | B R I N A S
Payment of Interest
Petitioner posits that it first knew of the demurrage claim of P67,340
only when it received, by summons, private respondents complaint.Hence,
interest may not be allowed to run from the date of private respondents
extrajudicial demands on March 8, 1983 for P50,260 or on April 24, 1983
for P37,800, considering that, in both cases, there was no demand for
interest.[30] We agree.
Jurisprudence teaches us:
2. When an obligation, not constituting a loan or forbearance of money, is
breached, an interest on the amount of damages awarded may be imposed
at the discretion of the court at the rate of 6% per annum. No interest,
however, shall be adjudged on unliquidated claims or damages except when
or until the demand can be established
with
reasonable
certainty. Accordingly, where the demand is established with reasonable
certainty, the interest shall begin to run from the time the claim is made
judicially or extrajudicially (Art. 1169, Civil Code) but when such certainty
cannot be so reasonably established at the time the demand is made, the
interest shall begin to run only from the date the judgment of the court is
made (at which time the quantification of damages may be deemed to have
been reasonably ascertained). The actual base for the computation of legal
interest shall, in any case, be on the amount finally adjudged.
3. When the judgment of the court awarding a sum of money becomes final
and executory, the rate of legal interest, whether the case falls under
paragraph 1 or paragraph 2, above, shall be 12% per annum from such
finality until its satisfaction, this interim period being deemed to be by then an
equivalent to a forbearance of credit.[31]
The case before us involves an obligation not arising from a loan or
forbearance of money; thus, pursuant to Article 2209 of the Civil Code, the
applicable interest rate is six percent per annum. Since the bill of lading did
not specify the amount of demurrage, and the sum claimed by private
respondent increased as the days went by, the total amount demanded
54 | B R I N A S
NARVASA, J.:
The main issue here is whether or not the consignee of seaborne freight is
bound by stipulations in the covering bill of lading limiting to a fixed amount
the liability of the carrier for loss or damage to the cargo where its value is
not declared in the bill.
The factual antecedents, for the most part, are not in dispute.
On or about January 8, 1981, Sea-Land Service, Inc. (Sea-Land for brevity),
a foreign shipping and forwarding company licensed to do business in the
Philippines, received from Seaborne Trading Company in Oakland, California
a shipment consigned to Sen Hiap Hing the business name used by Paulino
Cue in the wholesale and retail trade which he operated out of an
establishment located on Borromeo and Plaridel Streets, Cebu City.
The shipper not having declared the value of the shipment, no value was
indicated in the bill of lading. The bill described the shipment only as "8
CTNS on 2 SKIDS-FILES. 1 Based on volume measurements Sea-land
charged the shipper the total amount of US$209.28 2 for freight age and
other charges. The shipment was loaded on board the MS Patriot, a vessel
owned and operated by Sea-Land, for discharge at the Port Of Cebu.
The shipment arrived in Manila on February 12, 1981, and there discharged
in Container No. 310996 into the custody of the arrastre contractor and the
customs and port authorities. 3 Sometime between February 13 and 16,
1981, after the shipment had been transferred, along with other cargoes to
Container No. 40158 near Warehouse 3 at Pier 3 in South Harbor, Manila,
55 | B R I N A S
56 | B R I N A S
57 | B R I N A S
58 | B R I N A S
Private respondent, by making claim for loss on the basis of the bill of lading,
to all intents and purposes accepted said bill. Having done so, he
... becomes bound by all stipulations contained therein
whether on the front or the back thereof. Respondent cannot
elude its provisions simply because they prejudice him and
take advantage of those that are beneficial. Secondly, the
fact that respondent shipped his goods on board the ship of
petitioner and paid the corresponding freight thereon shows
that he impliedly accepted the bill of lading which was issued
in connection with the shipment in question, and so it may be
said that the same is finding upon him as if it had been
actually signed by him or by any other person in his
behalf. ... 22.
There is one final consideration. The private respondent admits 23 that as
early as on April 22, 1981, Sea-Land had offered to settle his claim for
US$4,000.00, the limit of said carrier's liability for loss of the shipment under
the bill of lading. This Court having reached the conclusion that said sum is
all that is justly due said respondent, it does not appear just or equitable that
Sea-Land, which offered that amount in good faith as early as six years ago,
should, by being made to pay at the current conversion rate of the dollar to
the peso, bear for its own account all of the increase in said rate since the
time of the offer of settlement. The decision of the Regional Trial Court
awarding the private respondent P186,048.00 as the peso value of the lost
shipment is clearly based on a conversion rate of P8.00 to US$1.00, said
respondent having claimed a dollar value of $23,256.00 for said
shipment. 24 All circumstances considered, it is just and fair that Sea-Land's
dollar obligation be convertible at the same rate.
WHEREFORE, the Decision of the Intermediate Appellate Court complained
of is reversed and set aside. The stipulation in the questioned bill of lading
limiting Sea-Land's liability for loss of or damage to the shipment covered by
said bill to US$500.00 per package is held valid and binding on private
respondent. There being no question of the fact that said shipment consisted
of eight (8) cartons or packages, for the loss of which Sea-Land is therefore
liable in the aggregate amount of US$4,000.00, it is the judgment of the
Court that said petitioner discharge that obligation by paying private
59 | B R I N A S
60 | B R I N A S
REGALADO, J.:
A maritime suit 1 was commenced on May 12, 1978 by herein Petitioner
Philippine American General Insurance Co., Inc. (Philamgen) and Tagum
Plastics, Inc. (TPI) against private respondents Sweet Lines, Inc. (SLI) and
Davao Veterans Arrastre and Port Services, Inc. (DVAPSI), along with S.C.I.
Line (The Shipping Corporation of India Limited) and F.E. Zuellig, Inc., as codefendants in the court a quo, seeking recovery of the cost of lost or
damaged shipment plus exemplary damages, attorney's fees and costs
allegedly due to defendants' negligence, with the following factual backdrop
yielded by the findings of the court below and adopted by respondent court:
It would appear that in or about March 1977, the vessel SS
"VISHVA YASH" belonging to or operated by the foreign
common carrier, took on board at Baton Rouge, LA, two (2)
consignments of cargoes for shipment to Manila and later for
transhipment to Davao City, consisting of 600 bags Low
Density Polyethylene 631 and another 6,400 bags Low
Density Polyethylene 647, both consigned to the order of Far
East Bank and Trust Company of Manila, with arrival notice
to Tagum Plastics, Inc., Madaum, Tagum, Davao City. Said
cargoes were covered, respectively, by Bills of Lading Nos. 6
and 7 issued by the foreign common carrier (Exhs. E and F).
The necessary packing or Weight List (Exhs. A and B), as
61 | B R I N A S
Due to the reversal on appeal by respondent court of the trial court's decision
on the ground of prescription, 5 in effect dismissing the complaint of herein
petitioners, and the denial of their motion for reconsideration, 6 petitioners
filed the instant petition for review on certiorari, faulting respondent appellate
court with the following errors: (1) in upholding, without proof, the existence
of the so-called prescriptive period; (2) granting arguendo that the said
prescriptive period does exist, in not finding the same to be null and void; and
(3) assuming arguendo that the said prescriptive period is valid and legal, in
failing to conclude that petitioners substantially complied therewith. 7
62 | B R I N A S
63 | B R I N A S
substantial facts in the pleading responded to which are not squarely denied.
It is in effect an admission of the averment it is directed to. 25 Thus, while
petitioners objected to the validity of such agreement for being contrary to
public policy, the existence of the bills of lading and said stipulations were
nevertheless impliedly admitted by them.
We find merit in respondent court's comments that petitioners failed to touch
on the matter of the non-presentation of the bills of lading in their brief and
earlier on in the appellate proceedings in this case, hence it is too late in the
day to now allow the litigation to be overturned on that score, for to do so
would mean an over-indulgence in technicalities. Hence, for the reasons
already advanced, the non-inclusion of the controverted bills of lading in the
formal offer of evidence cannot, under the facts of this particular case, be
considered a fatal procedural lapse as would bar respondent carrier from
raising the defense of prescription. Petitioners' feigned ignorance of the
provisions of the bills of lading, particularly on the time limitations for filing a
claim and for commencing a suit in court, as their excuse for non-compliance
therewith does not deserve serious attention.
It is to be noted that the carriage of the cargo involved was effected pursuant
to an "Application for Delivery of Cargoes without Original Bill of Lading"
issued on May 20, 1977 in Davao City 26 with the notation therein that said
application corresponds to and is subject to the terms of bills of lading MD-25
and MD-26. It would be a safe assessment to interpret this to mean that,
sight unseen, petitioners acknowledged the existence of said bills of lading.
By having the cargo shipped on respondent carrier's vessel and later making
a claim for loss on the basis of the bills of lading, petitioners for all intents
and purposes accepted said bills. Having done so they are bound by all
stipulations contained therein. 27 Verily, as petitioners are suing for recovery
on the contract, and in fact even went as far as assailing its validity by
categorizing it as a contract of adhesion, then they necessarily admit that
there is such a contract, their knowledge of the existence of which with its
attendant stipulations they cannot now be allowed to deny.
On the issue of the validity of the controverted paragraph 5 of the bills of
lading above quoted which unequivocally prescribes a time frame of thirty
(30) days for filing a claim with the carrier in case of loss of or damage to the
cargo and sixty (60) days from accrual of the right of action for instituting an
64 | B R I N A S
action in court, which periods must concur, petitioners posit that the alleged
shorter prescriptive period which is in the nature of a limitation on petitioners'
right of recovery is unreasonable and that SLI has the burden of proving
otherwise, citing the earlier case of Southern Lines, Inc. vs. Court of Appeals,
et al. 28 They postulate this on the theory that the bills of lading containing the
same constitute contracts of adhesion and are, therefore, void for being
contrary to public policy, supposedly pursuant to the dictum in Sweet Lines,
Inc. vs. Teves, et al. 29
Furthermore, they contend, since the liability of private respondents has been
clearly established, to bar petitioners' right of recovery on a mere technicality
will pave the way for unjust enrichment. 30 Contrarily, SLI asserts and defends
the reasonableness of the time limitation within which claims should be filed
with the carrier; the necessity for the same, as this condition for the carrier's
liability is uniformly adopted by nearly all shipping companies if they are to
survive the concomitant rigors and risks of the shipping industry; and the
countervailing balance afforded by such stipulation to the legal presumption
of negligence under which the carrier labors in the event of loss of or damage
to the cargo. 31
It has long been held that Article 366 of the Code of Commerce applies not
only to overland and river transportation but also to maritime
transportation. 32 Moreover, we agree that in this jurisdiction, as viewed from
another angle, it is more accurate to state that the filing of a claim with the
carrier within the time limitation therefor under Article 366 actually constitutes
a condition precedent to the accrual of a right of action against a carrier for
damages caused to the merchandise. The shipper or the consignee must
allege and prove the fulfillment of the condition and if he omits such
allegations and proof, no right of action against the carrier can accrue in his
favor. As the requirements in Article 366, restated with a slight modification in
the assailed paragraph 5 of the bills of lading, are reasonable conditions
precedent, they are not limitations of action. 33 Being conditions precedent,
their performance must precede a suit for enforcement 34 and the vesting of
the right to file spit does not take place until the happening of these
conditions. 35
Now, before an action can properly be commenced all the essential elements
of the cause of action must be in existence, that is, the cause of action must
65 | B R I N A S
On the other hand, the validity of a contractual limitation of time for filing the
suit itself against a carrier shorter than the statutory period therefor has
generally been upheld as such stipulation merely affects the shipper's
remedy and does not affect the liability of the carrier. In the absence of any
statutory limitation and subject only to the requirement on the
reasonableness of the stipulated limitation period, the parties to a contract of
carriage may fix by agreement a shorter time for the bringing of suit on a
claim for the loss of or damage to the shipment than that provided by the
statute of limitations. Such limitation is not contrary to public policy for it does
not in any way defeat the complete vestiture of the right to recover, but
merely requires the assertion of that right by action at an earlier period than
would be necessary to defeat it through the operation of the ordinary statute
of limitations. 43
What the court finds rather odd is the fact that petitioner TPI filed a
provisional claim with DVAPSI as early as June 14, 1977 46 and, as found by
the trial court, a survey fixing the extent of loss of and/or damage to the
cargo was conducted on July 8, 1977 at the instance of petitioners. 47 If
petitioners had the opportunity and awareness to file such provisional claim
and to cause a survey to be conducted soon after the discharge of the cargo,
then they could very easily have filed the necessary formal, or even a
provisional, claim with SLI itself 48 within the stipulated period therefor,
instead of doing so only on April 28, 1978 despite the vessel's arrival at the
port of destination on May 15, 1977. Their failure to timely act brings us to no
inference other than the fact that petitioners slept on their rights and they
must now face the consequences of such inaction.
The ratiocination of the Court of Appeals on this aspect is worth reproducing:
66 | B R I N A S
67 | B R I N A S
68 | B R I N A S
A Yes, sir.
69 | B R I N A S
NARVASA, J.:
This appeal, which was certified to the Court by the Court of Appeals as
involving only questions of law, 1 relates to a claim for loss and/or damage to
a shipment of machine parts sought to be enforced by the consignee,
appellant Dole Philippines, Inc. (hereinafter caged Dole) against the carrier,
Maritime Company of the Philippines (hereinafter called Maritime), under the
provisions of the Carriage of Goods by Sea Act. 2
The basic facts are succinctly stated in the order of the Trial Court 3 dated
March 16, 1977, the relevant portion of which reads:
xxx xxx xxx
Before the plaintiff started presenting evidence at today's
trial at the instance of the Court the lawyers entered into the
following stipulation of facts:
1. The cargo subject of the instant case was discharged in
Dadiangas unto the custody of the consignee on December
18, 1971;
2. The corresponding claim for the damages sustained by
the cargo was filed by the plaintiff with the defendant vessel
on May 4, 1972;
70 | B R I N A S
The pivotal issue is whether or not Article 1155 of the Civil Code providing
that the prescription of actions is interrupted by the making of an extrajudicial
written demand by the creditor is applicable to actions brought under the
Carriage of Goods by Sea Act which, in its Section 3, paragraph 6, provides
that:
*** the carrier and the ship shall be discharged from all
liability in respect of loss or damage unless suit is brought
within one year after delivery of the goods or the date when
the goods should have been delivered; Provided, That, if a
notice of loss or damage, either apparent or conceded, is not
given as provided for in this section, that fact shall not affect
or prejudice the right of the shipper to bring suit within one
year after the delivery of the goods or the date when the
goods should have been delivered.
xxx xxx xxx
Dole concedes that its action is subject to the one-year period of limitation
prescribe in the above-cited provision.12 The substance of its argument is that
since the provisions of the Civil Code are, by express mandate of said Code,
suppletory of deficiencies in the Code of Commerce and special laws in
matters governed by the latter, 13 and there being "*** a patent deficiency ***
with respect to the tolling of the prescriptive period ***" provided for in the
Carriage of Goods by Sea Act, 14 prescription under said Act is subject to the
provisions of Article 1155 of the Civil Code on tolling and because Dole's
claim for loss or damage made on May 4, 1972 amounted to a written
extrajudicial demand which would toll or interrupt prescription under Article
1155, it operated to toll prescription also in actions under the Carriage of
Goods by Sea Act. To much the same effect is the further argument based on
Article 1176 of the Civil Code which provides that the rights and obligations of
common carriers shag be governed by the Code of Commerce and by
special laws in all matters not regulated by the Civil Code.
These arguments might merit weightier consideration were it not for the fact
that the question has already received a definitive answer, adverse to the
position taken by Dole, in The Yek Tong Lin Fire & Marine Insurance Co., Ltd.
vs. American President Lines, Inc. 15 There, in a parallel factual situation,
where suit to recover for damage to cargo shipped by vessel from Tokyo to
Manila was filed more than two years after the consignee's receipt of the
cargo, this Court rejected the contention that an extrajudicial demand toiled
the prescriptive period provided for in the Carriage of Goods by Sea Act, viz:
In the second assignment of error plaintiff-appellant argues
that it was error for the court a quo not to have considered
the action of plaintiff-appellant suspended by the extrajudicial
demand which took place, according to defendant's own
motion to dismiss on August 22, 1952. We notice that while
plaintiff avoids stating any date when the goods arrived in
Manila, it relies upon the allegation made in the motion to
dismiss that a protest was filed on August 22, 1952 which
goes to show that plaintiff-appellant's counsel has not been
laying the facts squarely before the court for the
consideration of the merits of the case. We have already
decided that in a case governed by the Carriage of Goods by
Sea Act, the general provisions of the Code of Civil
Procedure on prescription should not be made to apply.
(Chua Kuy vs. Everett Steamship Corp., G.R. No. L-5554,
May 27, 1953.) Similarly, we now hold that in such a case
the general provisions of the new Civil Code (Art. 1155)
cannot be made to apply, as such application would have the
effect of extending the one-year period of prescription fixed
in the law. It is desirable that matters affecting transportation
of goods by sea be decided in as short a time as possible;
the application of the provisions of Article 1155 of the new
Civil Code would unnecessarily extend the period and permit
delays in the settlement of questions affecting transportation,
contrary to the clear intent and purpose of the law. * * *
Moreover, no different result would obtain even if the Court were to accept
the proposition that a written extrajudicial demand does toll prescription
under the Carriage of Goods by Sea Act. The demand in this instance would
be the claim for damage-filed by Dole with Maritime on May 4, 1972. The
effect of that demand would have been to renew the one- year prescriptive
period from the date of its making. Stated otherwise, under Dole's theory,
when its claim was received by Maritime, the one-year prescriptive period
71 | B R I N A S
was interrupted "tolled" would be the more precise term and began to
run anew from May 4, 1972, affording Dole another period of one (1) year
counted from that date within which to institute action on its claim for
damage. Unfortunately, Dole let the new period lapse without filing action. It
instituted Civil Case No. 91043 only on June 11, 1973, more than one month
after that period has expired and its right of action had prescribed.
Dole's contention that the prescriptive period "*** remained tolled as of May
4, 1972 *** (and that) in legal contemplation *** (the) case (Civil Case No.
96353) was filed on January 6, 1975 *** well within the one-year prescriptive
period in Sec. 3(6) of the Carriage of Goods by Sea Act." 16 equates tolling
with indefinite suspension. It is clearly fallacious and merits no consideration.
WHEREFORE, the order of dismissal appealed from is affirmed, with costs
against the appellant, Dole Philippines, Inc.
SO ORDERED.
72 | B R I N A S
THIRD DIVISION
AIR FRANCE,
Petitioner,
- versus -
1993 (5:00 a.m.). While waiting at the De Gaulle International Airport for his
connecting flight to Budapest scheduled at 3:15 p.m. that same day,
respondent learned that petitioner had another aircraft bound for Budapest
with an earlier departure time (10:00 a.m.) than his scheduled flight. He then
went to petitioners counter at the airport and made arrangements for the
change in his booking. He was given a corresponding ticket and boarding
pass for Flight No. 2024 and also a new baggage claim stub for his checkedin luggage.[5]
However, upon arriving in Budapest, respondent was unable to
locate his luggage at the claiming section. He sought assistance from
petitioners counter at the airport where petitioners representative verified
from their computer that he had indeed a checked-in luggage. He was
advised to just wait for his luggage at his hotel and that petitioners
representatives would take charge of delivering the same to him that same
day. But said luggage was never delivered by petitioners representatives
despite follow-up inquiries by respondent.
Upon his return to the Philippines, respondents lawyer immediately
wrote petitioners Station Manager complaining about the lost luggage and
the resulting damages he suffered while in Budapest. Respondent claimed
that his single luggage contained his personal effects such as clothes,
toiletries, medicines for his hypertension, and the speeches he had prepared,
including the notes and reference materials he needed for the
conference. He was thus left with only his travel documents, pocket money
and the clothes he was wearing. Because petitioners representatives
in Budapest failed to deliver his luggage despite their assurances and his
repeated follow-ups, respondent was forced to shop for personal items
including new clothes and his medicines. Aside from these unnecessary
expenditures of about $1,000, respondent had to prepare another speech, in
which he had difficulty due to lack of data and information. Respondent thus
demanded the sum of P1,000,000.00 from the petitioner as compensation for
his loss, inconvenience and moral damages. [6] Petitioner, however, continued
to ignore respondents repeated follow-ups regarding his lost luggage.
On July 13, 1993, respondent filed a complaint[7] for damages
against the petitioner alleging that by reason of its negligence and breach of
obligation to transport and deliver his luggage, respondent suffered
inconvenience, serious anxiety, physical suffering and sleepless nights. It
was further alleged that due to the physical, mental and emotional strain
resulting from the loss of his luggage, aggravated by the fact that he failed to
take his regular medication, respondent had to be taken to a medical clinic
73 | B R I N A S
[8]
4. The costs.
SO ORDERED.[10]
The trial court found there was gross negligence on the part of
petitioner which failed to retrieve respondents checked-in luggage up to the
time of the filing of the complaint and as admitted in its answer, ignored
respondents repeated follow-ups. It likewise found petitioner guilty of willful
misconduct as it persistently disregarded the rights of respondent who was
no ordinary individual but a high government official. As to the applicability of
the limited liability for lost baggage under the Warsaw Convention, the trial
court rejected the argument of petitioner citing the case of Alitalia v.
Intermediate Appellate Court.[11]
Petitioner appealed to the CA, which affirmed the trial courts decision. The
CA noted that in the memorandum submitted by petitioner before the trial
court it was mentioned that respondents luggage was eventually found and
delivered to him, which was not denied by respondent and thus resulted in
the withdrawal of the claim for actual damages. As to the trial courts finding
of gross negligence, bad faith and willful misconduct which justified the
award of moral and exemplary damages, the CA sustained the same, stating
thus:
It bears stressing that defendant-appellant
committed a breach of contract by its failure to deliver the
luggage of plaintiff-appellee on time despite demand from
plaintiff-appellee. The unreasonable delay in the delivery
of the luggage has not been satisfactorily explained by
defendant-appellant, either in its memorandum or in its
appellants brief. Instead of justifying the delay, defendant-
74 | B R I N A S
75 | B R I N A S
76 | B R I N A S
passenger whose baggage was not transported and delivered to him at his
travel destination and scheduled time. Inattention to and lack of care for the
interest of its passengers who are entitled to its utmost consideration,
particularly as to their convenience, amount to bad faith which entitles the
passenger to an award of moral damages. [33] What the law considers as bad
faith which may furnish the ground for an award of moral damages would be
bad faith in securing the contract and in the execution thereof, as well as in
the enforcement of its terms, or any other kind of deceit. [34]
We hold that the trial and appellate courts did not err in finding that
petitioner acted in bad faith in repeatedly ignoring respondents follow-up
calls. The alleged entries in the PIR deserve scant consideration, as these
have not been properly identified or authenticated by the airline station
representative in Budapest who initiated and inputed the said
entries. Furthermore, this Court cannot accept the convenient excuse given
by petitioner that respondent should be faulted in allegedly not giving his
hotel address and telephone number. It is difficult to believe that respondent,
who had just lost his single luggage containing all his necessities for his stay
in a foreign land and his reference materials for a speaking engagement,
would not give an information so vital such as his hotel address and contact
number to the airline counter where he had promptly and frantically filed his
complaint. And even assuming arguendo that his Philippine address and
contact number were the only details respondent had provided for the PIR,
still there was no explanation as to why petitioner never communicated with
respondents concerning his lost baggage long after respondent had already
returned to the Philippines. While the missing luggage was eventually
recovered, it was returned to respondent only after the trial of this case.
However,
we
agree
with
petitioner
that
the
sum
of P1,000,000.00 awarded by the trial court is excessive and not
proportionate to the loss or suffering inflicted on the passenger under the
circumstances. As in Trans World Airlines v. Court of Appeals[35] where this
Court after considering the social standing of the aggrieved passenger who is
a lawyer and director of several companies, the amount of P500,000.00
awarded by the trial court as moral damages was still reduced
to P300,000.00, the moral damages granted to herein respondent should
likewise be adjusted.
Furthermore, the alleged copy of the PIR confirmed that the only
action taken by the petitioner to locate respondents luggage were telex
searches allegedly made on May 17, 21 and 23, 1993. There was not even
any attempt to explain the reason for the loss of respondents
luggage. Clearly, petitioner did not give the attention and care due to its
77 | B R I N A S
78 | B R I N A S
VITUG, J.:
The appeal before the Court involves the issue of an airlines liability for
lost luggage. The petition for review assails the decision of the Court
Appeals,[1] dated 27 February 1992, affirming an award of damages made by
the trial court in a complaint filed by private respondent against petitioner.
The factual background of the case, narrated by the trial court and
reproduced at length by the appellate court, is hereunder quoted:
On August 21, 1987, plaintiff was a passenger on board Flight SN 284 of
defendant airline originating from Casablanca to Brussels, Belgium on her
way back to Manila. Plaintiff checked in her luggage which contained her
valuables, namely: jewelries valued at $2,350.00; clothes $1,500.00;
shoes/bag $150; accessories $75; luggage itself $10.00; or a total of
$4,265.00, for which she was issued Tag No. 71423. She stayed overnight in
Brussels and her luggage was left on board Flight SN 284.
Plaintiff arrived at Manila International Airport on September 2, 1987 and
immediately submitted her Tag No. 71423 to facilitate the release of her
luggage hut the luggage was missing. She was advised to accomplish and
submit a property Irregularity Report which she submitted and filed on the
same day.
She followed up her claim on September 14, 1987 but the luggage remained
to be missing.
On September 15, 1987, she filed her formal complaint with the office of
Ferge Massed, defendants Local Manager, demanding immediate attention
(Exh. A).
At the time of the filling of the complaint, the luggage with its content has not
been found.
Plaintiff demanded from the defendant the money value of the luggage and
its contents amounting to $4,265.00 or its exchange value, but defendant
refused to settle the claim.
Defendant asserts in its Answer and its evidence tend to show that while it
admits that the plaintiff was a passenger on board Flight No. SN 284 with a
piece of checked in luggage bearing Tag No. 71423, the loss of the luggage
was due to plaintiffs sole if not contributory negligence; that she did not
declare the valuable items in her checked-in luggage at the flight counter
when she checked in for her flight from Casablanca to Brussels so that either
the representative of the defendant at the counter would have advised her to
secure an insurance on the alleged valuable items and required her to pay
additional charges, or would have refused acceptance of her baggage as
required by the generally accepted practices of international carriers; that
Section 9(a), Article IX of General Conditions of carriage requiring
passengers to collect their checked baggage at the place of stopover, plaintiff
neglected to claim her baggage at the Brussels Airport; that plaintiff should
have retrieved her undeclared valuables from her baggage at the Brussels
Airport since her flight from Brussels to Manila will still have to visit for
confirmation inasmuch as only her flight from Casablanca to Brussels was
confirmed; that defendant incorporated in all Sabena Plane Tickets, including
Sabena Ticket No. 082422-72502241 issued to plaintiff in Manila on August
21, 1987, a warning that Items of value should be carried on your person and
that some carriers assume no liability for fragile, valuable or perishable
articles and that further information may he obtained from the carrier for
guidance; that granting without conceding that defendant is liable, its liability
79 | B R I N A S
is limited only to US $20.00 per kilo due to plaintiffs failure to declare a higher
value on the contents of her checked in luggage and pay additional charges
thereon.[2]
Passengers shall not include in his checked baggage, and the carrier may
refuse to carry as checked baggage, fragile or perishable articles, money,
jewelry, precious metals, negotiable papers, securities or other valuables. [4]
x x x Art. 1733 of the [Civil] Code provides that from the very nature of their
business and by reasons of public policy, common carriers are bound to
observe extraordinary diligence in the vigilance over the goods transported
by them. This extraordinary responsibility, according to Art. 1736, lasts from
the time the goods are unconditionally placed in the possession of and
received by the carrier until they are delivered actually or constructively to the
consignee or person who has the right to receive them. Art. 1737 states that
the common carriers duty to observe extraordinary diligence in the vigilance
over the goods transported by them remains in full force and effect even
when they are temporarily unloaded or stored in transit. And Art. 1735
establishes the presumption that if the goods are lost, destroyed or
deteriorated, common carriers are presumed to have been at fault or to have
acted negligently, unless they prove that they had observed extraordinary
diligence as required in Article 1733.
The only exceptions to the foregoing extraordinary responsibility of the
common carrier is when the loss, destruction, or deterioration of the goods is
due to any of the following causes:
(1) Flood, storm, earthquake, lightning, or other natural disaster or calamity;
(2) Act of the public enemy in war, whether international or civil;
(3) Act or omission of the shipper or owner of the goods;
80 | B R I N A S
(4) The character of the goods or defects in the packing or in the containers;
(5) Order or act of competent public authority.
before it, sustained the trial court in finding petitioner ultimately guilty of gross
negligence in the handling of private respondents luggage. The loss of said
baggage not only once by twice, said the appellate court, underscores the
wanton negligence and lack of care on the part of the carrier.
Not one of the above excepted causes obtains in this case. [5]
The above rules remain basically unchanged even when the contract is
breached by tort[6] although noncontradictory principles on quasi-delict may
then be assimilated as also forming part of the governing law. Petitioner is
not thus entirely off track when it has likewise raised in its defense the tort
doctrine of proximate cause. Unfortunately for petitioner, however, the
doctrine cannot, in this particular instance, support its case. Proximate cause
is that which, in natural and continuous sequence, unbroken by any efficient
intervening cause, produces injury and without which the result would not
have occurred. The exemplification by the Court in one case [7] is simple and
explicit; viz:
(T)he proximate legal cause is that acting first and producing the injury, either
immediately or by setting other events in motion, all constituting a natural and
Continuous chain of events, each having a close causal Connection with its
immediate predecessor, the final event in the chain immediately affecting the
injury as a natural and probable result of the cause which first acted, under
such circumstances that the person responsible for the first event should, as
an ordinarily prudent, and intelligent person, have reasonable ground to
expect at the moment of his act or default that an injury to some person
might probably result therefrom.
It remained undisputed that private respondents luggage was lost while
it was in the custody of petitioner. It was supposed to arrive on the same
flight that private respondent took in returning to Manila on 02 September
1987. When she discovered that the luggage was missing, she promptly
accomplished and filed a Property Irregularity Report. She followed up her
claim on 14 September 1987, and filed, on the following day, a formal lettercomplaint with petitioner. She felt relieved when, on 23 October 1987, she
was advised that her luggage had finally been found, with its contents intact
when examined, and that she could expect it to arrive on 27 October
1987. She then waited anxiously only to be told later that her luggage had
been lost for the second time. Thus, the appellate court, given all the facts
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82 | B R I N A S
The sole issue raised in SP No. 30946 is the questioned jurisdiction of the
Regional Trial Court of Cebu to take cognizance of the action for damages
filed by the private respondent against herein petitioner in view of Art 28 (1)
of the Warsaw Convention.[1] It is undisputed that the private respondent
purchased from Singapore Airlines in Manila conjunction tickets for Manila Singapore - Athens - Larnaca - Rome - Turin - Zurich - Geneva Copenhagen - New York. The petitioner was not a participating airline in any
of the segments in the itinerary under the said conjunction tickets. In Geneva
the petitioner decided to forego his trip to Copenhagen and to go straight to
New York and in the absence of a direct flight under his conjunction tickets
from Geneva to New York, the private respondent on June 7, 1989
exchanged the unused portion of the conjunction ticket for a one-way ticket
from Geneva to New York from the petitioner airline. Petitioner issued its own
ticket to the private respondent in Geneva and claimed the value of the
unused portion of the conjunction ticket from the IATA[2] clearing house in
Geneva. Ncmmis
In September 1989, private respondent filed an action for damages before
the regional trial court of Cebu for the alleged embarassment and mental
anguish he suffered at the Geneva Airport when the petitioners security
officers prevented him from boarding the plane, detained him for about an
hour and allowed him to board the plane only after all the other passengers
have boarded. The petitioner filed a motion to dismiss for lack of jurisdiction
of Philippine courts to entertain the said proceedings under Art. 28 (1) of the
Warsaw Convention. The trial court denied the motion. The order of denial
was elevated to the Court of Appeals which affirmed the ruling of the trial
court. Both the trial and that appellate courts held that the suit may be
brought in the Philippines under the pool partnership agreement among the
IATA members, which include Singapore Airlines and American Airlines,
wherein the members act as agents of each other in the issuance of tickets
to those who may need their services. The contract of carriage perfected in
Manila between the private respondent and Singapore Airlines binds the
petitioner as an agent of Singapore Airlines and considering that the
petitioner has a place of business in Manila, the third option of the plaintiff
under the Warsaw Convention i.e. the action may be brought in the place
where the contract was perfected and where the airline has a place of
business, is applicable. Hence this petition assailing the order upholding the
jurisdiction of Philippine courts over the instant action. Scnc m
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Petitioner disputes the ruling of the lower court that it is. Petitioners main
argument is that the issuance of a new ticket in Geneva created a contract of
carriage separate and distinct from that entered by the private respondent in
Manila.
We find the petitioners argument without merit. Juris
Art 1(3) of the Warsaw Convention which states:
The threshold issue of jurisdiction of Philippine courts under Art 28 (1) must
first be resolved before any pronouncements may be made on the liability of
the carrier thereunder.[8] The objections raised by the private respondent that
this case is released from the terms of the Convention because the incident
on which this action is predicated did not occur in the process of embarking
and disembarking from the carrier under Art 17 [9] and that the employees of
the petitioner airline acted with malice and bad faith under Art 25 (1)
[10]
pertain to the merits of the case which may be examined only if the action
has first been properly commenced under the rules on jurisdiction set forth in
Art. 28 (1).
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commitment under the IATA pool arrangement to act as agent of the principal
contracting airline, Singapore Airlines, as to the segment of the trip the
petitioner agreed to undertake. As such, the petitioner thereby assumed the
obligation to take the place of the carrier originally designated in the original
conjunction ticket. The petitioners argument that it is not a designated carrier
in the original conjunction tickets and that it issued its own ticket is not
decisive of its liability. The new ticket was simply a replacement for the
unused portion of the conjunction ticket, both tickets being for the same
amount of US$ 2,760 and having the same points of departure and
destination.[14] By constituting itself as an agent of the principal carrier the
petitioners undertaking should be taken as part of a single operation under
the contract of carriage executed by the private respondent and Singapore
Airlines in Manila.
The quoted provisions of the Warsaw Convention Art. 1(3) clearly states that
a contract of air transportation is taken as a single operation whether it is
founded on a single contract or a series of contracts. The number of tickets
issued does not detract from the oneness of the contract of carriage as long
as the parties regard the contract as a single operation. The evident purpose
underlying this Article is to promote international air travel by facilitating the
procurement of a series of contracts for air transportation through a single
principal and obligating different airlines to be bound by one contract of
transportation. Petitioners acquiescence to take the place of the original
designated carrier binds it under the contract of carriage entered into by the
private respondent and Singapore Airlines in Manila. Juris sc
with jurisdiction over this case. We note that while this case was filed in Cebu
and not in Manila the issue of venue is no longer an issue as the petitioner is
deemed to have waived it when it presented evidence before the trial court.
The issue raised in SP No. 31452 which is whether or not the trial court
committed grave abuse of discretion in ordering the deposition of the
petitioners security officer taken in Geneva to be stricken off the record for
failure of the said security officer to appear before the Philippine consul in
Geneva to answer the cross-interrogatories filed by the private respondent
does not have to be resolved. The subsequent appearance of the said
security officer before the Philippine consul in Geneva on September 19,
1994 and the answer to the cross-interrogatories propounded by the private
respondent was transmitted to the trial court by the Philippine consul in
Geneva on September 23, 1994 [15] should be deemed as full compliance with
the requisites of the right of the private respondent to cross-examine the
petitioners witness. The deposition filed by the petitioner should be reinstated
as part of the evidence and considered together with the answer to the crossinterrogatories.
WHEREFORE, the judgment of the appellate court in CA-G.R. SP No. 30946
is affirmed. The case is ordered remanded to the court of origin for further
proceedings. The decision of the appellate court in CA-G.R. SP. No. 31452 is
set aside. The deposition of the petitioners security officer is reinstated as
part of the evidence. Misj uris
SO ORDERED.
The third option of the plaintiff under Art 28 (1) of the Warsaw
Convention e.g., to sue in the place of business of the carrier wherein the
contract was made, is therefore, Manila, and Philippine courts are clothed
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