Client OS Support

Version 4.1, March 9, 2011

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes
User Self-Service
(By Invitation) yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

Provisioning

Per Device
Bulk

Security

Lock
Unlock
Passcode to Unlock
Wipe

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes9

yes

yes

yes

yes

yes

yes

yes

yes

yes2

yes6

yes

yes

yes6

yes

yes6

yes

yes

yes

yes

yes6, 13

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

3GS

yes

E series,
FP2

6.1 and
later

yes3

yes

yes

yes

yes6

Selective Wipe
(Files) Selective Wipe
(Email) yes10, 13
Selective Wipe SMS
Certificate Exchange
Distribution only10
Encryption Policy Exchange
(Internal Storage) only10
Encryption Policy
(SD Card) Password Policy
yes
Lockdown Policy
Privacy Policy
yes
Block Registration
by OS yes
Virus Scan
Locate (via Cell
Tower) yes
Locate (via GPS)
yes
Sentry Access Control

Device Inventory
Device Details
Allow / Block
Wipe
Register
ActiveSync Policy

App Management

App Distribution
Library
App Control Policy

yes
yes

yes

yes

yes
12

yes

yes

partial

yes

yes

partial14

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

N/A

yes

yes

yes

yes

yes

yes

yes

N/A

yes

yes

yes

yes

yes

yes

yes

N/A

yes

yes

yes

yes

yes

yes

yes

yes

N/A

yes

yes

yes

yes

yes

yes

yes

yes

N/A

yes

yes

yes

yes

yes

N/A

yes

yes

yes

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

On-Device
Inventory
Install
Uninstall
App Settings

File Management

Inventory
Push
Delete
Mobile Activity
Intelligence

Voice Usage
SMS Usage
SMS Content
Data Usage

yes

yes

yes

yes

yes

yes

yes

partial8

partial8

yes

yes

yes

yes

yes

yes

yes4

yes

yes

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

partial1

partial1

yes

yes

yes

yes

partial1

partial12

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

International
Roaming yes
Service Quality
Monitoring Event Center
Alerting partial12
Troubleshooting

Remote Access
Email Client Logs

Regulatory Compliance

SMS Archive

MyPhone@Work

Register
Lock
Wipe
Find It

11

11

11

yes

Android

BlackBerry

iOS

iOS4.x +
MDM7

Symbian

webOS

WinMo 5

WinMo 6.x

Win 7

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes9

yes

yes

yes

yes2

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

Communications
History Voice / SMS / Data
Usage SMS Search
App Management
-

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

yes

1 Speed test and user-reported dropped calls only.

2 Via integrated BES server.
3 For base series, via locking the SD card to the device. For FP2, standard encryption. Not supported for FP1.
4 WiFi, VPN settings, password policies, and lockdown policies already defined in BES 5.0 can be deployed via BES using the BES Policies
screen in Smartphone Manager.
5 Not supported for Windows Mobile 6.1 Standard.
6 Via MobileIron Sentry and ActiveSync.
7 Some features depend on participation in Apples MDM Developers Program.
8 Through recommended linking to the App Store or, for in-house apps, via MDM-enabled links to the VSP.
9 MobileIron supports this feature if the device manufacturer has implemented the necessary OS support.
10 Via integration with NitroDesks TouchDown for MobileIron software.
11 SMS archiving coverage is not complete for this platform. Also, there are certain devices for which the SMS data is not currently available.
12 One or more significant parts of this feature are not supported. See the detailed documentation for this feature.

13 Selective wipe of email for this platform is accomplished via retiring or wiping the device; it is not accomplished using the Selective
Wipe command.
14 Only Location privacy settings currently apply to iOS+MDM.

Supported Platforms
The following smartphone platforms are supported:

Android 2.2 and higher

BlackBerry 4.2.1 and higher
iOS versions 3.0 and higher
Symbian 3rd Edition, base, FP1, FP2, 5th generation
webOS
Windows Mobile 5, 6, 6.1, 6.5
Windows Phone 7