Ajay Jain

An experienced Business System Analyst with 13+ years of experience in Business Analysis,
System Analysis, Requirement gathering, Requirement management, Business process mapping,
Modeling, and applying QA methodologies, preparation and execution of system/ regression/
performance tests. Excellent knowledge of all phases of the Software Development Life Cycle
(SDLC) as per Rational Unified Process (RUP) and adopted Rational Tools throughout various
phases of RUP. Knowledge areas include experience in financial sector, with hands on
experience in Portfolio Management, Mortgage, Fixed Income, and other financial instruments.
Professional Skills

Knowledge in software development methodology and practices, web, Internet,

distributed application, client/server, requirements analysis and modeling, data modeling, and
database design.

Extensive experience working on complex client server and web-based applications with
excellent understanding of the web technologies including JAVA/J2EE, JSP, .Net, ASP, XML,
HTML etc. and understanding of the performance requirements for web applications.

Excellent skills at requirement gathering, analysis and translating the requirements into
clearly defined Business Requirement Specifications, Functional Specifications, and NonFunctional Specifications using various tools such as Quality Center.

Expert in producing conventional business analysis artifacts like As-is business

processes, To-be business processes, Domain models, Business case documents, Use case
diagram, Use-case realizations, Activity diagram.

Participated in JAD sessions for defining clients front office business requirements.
Facilitated meetings with technical staff to gain consensus for feature development, timelines,
milestones, resources, and to impart an understanding of our clients business needs.

Experience in Data Base Design including creating tables, views, writing stored
procedures and triggers and import and export utilities using SQL Server 2000. Experience in
PL/SQL, SQL queries/scripts for data analysis, skilled in identifying the data requirements,
preparing DFDs, performing data analysis and data mapping.

Prepared entity relationship diagrams, use cases, work flow diagrams, etc. using UML
modeling tools such as MS Visio and Rational Rose.

Hands on experience at preparing executing QA and UAT test scenarios, test strategies,
test plans, and test data. Created user training manuals, effectively conducted user training
sessions, and analyzed test results, test status reports, Requirement Traceability Matrices (RTM)
and Defect Matrices and implemented Defect Management Process.

Proficient data warehouse logical and physical flows using MS Visio and UML and
designing Use Cases.
Technical Skills
SDLC Methodologies

RUP, Agile, Waterfall

Business Modeling Tools

Requirement Management and
Automation Tools
Configuration and Change
management tools
Project Management

Rational Rose, MS Visio

Quality Center, Quick Test Professional, LoadRunner, RequisitePro,
Rational Test Manager
Team Foundation Server, Team Track,

Languages

Microsoft Project, Microsoft PowerPoint, MS-Office

C++, C, VB.NET, UNIX Shell scripting, SQL, PL/SQL, TSL, Visual
Basic, .NET, C#

Web Technology
RDBMS
ERP
Reporting tools

JavaScript, VBScript, HTML, XML, Dream weaver, FrontPage, .NET

Framework
Oracle, MS Access, SQL Server, Toad
Peoplesoft, Oracle
Crystal Reports, MS Excel

Professional Experience

Bank of America, New York, NY

Aug 10- Present

Sr. Business Analyst / QA Lead

Responsible for managing and designing a stream work of current state data infrastructural
reconciliation assessments, strategic data solutions, business and reporting needs, quality
assurance, performance testing and development efforts to help achieve efficient and successful
migration and integration from Bank of America to Merrill Lynch trading platforms for all traded
products (Derivatives, Equities, Fixed Income Forwards, Traded loans, Stressed Loans, FX,
Repos and Rates) in compliance with the regulatory guidelines in Risk Data Management MRIA
(Matters Requiring Immediate Attention).

Led, Managed and Implemented initiatives in Compliance, Regulatory, Market and Credit
Risk for Risk Management projects across Front, Middle and Back office operations

Multiple assets background - spanning Equity, Credit and Interest Rates derivatives and
Fixed Income

Worked in a project on Agile methodology having regular scrum meetings, writing user
stories, uat testing, multiple releases, etc.

Specialized in managing and conducting Data Analysis for Risk Data Reconciliation
projects from inception to completion across the SDLC life cycle

Proven Project Management skills - Led Project Initiation, Requirements Gathering,

Design, Implementation, Testing and Release while also handling Resource Management, Project
Costing, Risk Tracking, Resolution and Executive Management Reporting

Led complex requirements gathering efforts as Senior Business/Data Analyst, developing

BRDs, FRDs, Traceability Matrices, Design documents, Swim-lane diagrams, UAT test cases and
User guides

Attend the regular client call and discuss the weekly status with the client, send the
Status Report (Daily, Weekly etc.) to the Client, and frequent status check meetings with the
Team.

Act as the single point of contact between Development and Testers for iterations, Testing
and deployment activities, track and report upon testing activities, including testing results, test
case coverage, required resources, defects discovered and their status, performance baselines,
etc.

Document, implement, monitor, and enforce all processes and procedures for testing is
established as per standards defined by the organization.


Worked with business users to ensure quality assurance and proper reporting to
compliance

Managed UI application users roles and approval process.

Worked as production support BA to resolve prod JIRAs and making sure these are
resolved.

Monitor, review and troubleshoot reconciler activities and data issues

Setup recon related processes and ensuring proper policies are followed for both data
and reporting purposes

Participated in weekly meetings between the business and dev team for resolution of
issues.

Documented business requirement document (BRD) after carefully analyzing data and
other related aspects, finding matching key, initial POC, etc.

Initiated meetings, regular touch points with external teams, ftp of data from external
teams, running the reconciliation, manual or automated, worked on trade pop summary, MtM
recon summary, counterparty reports, Limit GCI, etc.

Worked on UAT phases for couple of highly critical projects simultaneously, involving
weekend and nights along with senior management
Thomson Reuters, Rockville, MD
Sr. Business Analyst

Dec 08 July 10

Worked as Business System Analyst/Tester on a Trading application for Fixed Income. Involved
with requirement gathering and finalizing requirements for Model, Rebalance and trading
activities. Issue resolution and final authority on decision on rules of application

Intensively included in Conducting Requirement Gathering Sessions (RGS) with end

clients. Gathered the detailed requirements and translated them in to Business Requirement
Document (BRD), functional Requirement document and system requirement document

Individually conducted JAD sessions with cross function team members for clarifying
requirements and suggesting screens. Explaining business rules in JAD sessions to all the
teams, prioritizing software development efforts.

Planned and conducted the requirements gathering sessions with the business team to
collect the business processes, and service level requirements..

Performing Data integrity testing by executing SQL and PL/SQL statements and
manually verifying the contents.

Acted as a resource in understanding the complexity of the system components such as

Web Services, application servers, ETL process and its architecture.

Used MS-Excel extensively to make new macros and generating Pivot Tables and
Reports, validating existing Fixed Income compliance coding against the client

Verification of business rules and contributed to the breach monitoring and reporting
procedures for regulated funds to reduce the occurrence of guideline breaches and to ensure that
all new fails reported by system are reviewed immediately.

As a Business Analyst, responsible for working with technical documentation analysis

and report generation at all phases of the SDLC.


Worked on making mock ups for system to give Dev and QA team a fair idea of what
users expect.

Involved in generating Test Plan and Test Specifications as per users Business
requirements, performed back end testing by writing SQL queries to extract the exact data from
the database.

Arranged graphs and reports of defects to the stake holder, and mapped them to
requirements to indicate the progress and status of testing process.

Verizon Wireless, Orangeburg, NJ

Business Analyst/QA

Aug 07 Nov 08

Worked as a Business Analyst for migration of Peoplesoft 8.8 phases inclufing modules like HR,
eRecruit, ELM, Payroll, etc. Acted as team lead for some time for execution and analysis of
testing efforts. Coordinated with developers and DBA for setting up testing UAT enviornment,
defect resolution, and approval of migrations.

Prepared requirement traceability matrices and managed all components of the business
requirements & UAT testing phase of the development lifecycle.

Involved in preparing project plans and identifying the major milestones of the project.

Assisted QA testing in formulating the test plans, reviewed QA test plans for appropriate
test coverage and managed the change request documentation.

Conducted User Acceptance Testing (UAT) and developed the test plan, test conditions
and test cases to be used in testing based on business use cases, functional specifications as
well as product knowledge.

Used detailed knowledge of application features, architectures and functions to assess

scope and impact of business needs throughout analysis and through the completion of all
enhancement specifications.

Conducted several Requirements Gathering Sessions (RGS) for gaining detailed

requirements and finalizing Business Requirement Document (BRD).

Regularly and on ad-hoc basis produced portfolio and acquisition asset quality reports by
flexible segmentation with the advanced MIS solution as well as direct access to database.

Conducting Parallel testing of all Compliance rules and guidelines prior to shifting them
into production environment

Implement procedures to enhance the productivity, efficiency and scope of coverage of

the Compliance Unit.

Used MS-Excel extensively to make new macros and generating Pivot Tables and
Reports

Prepared various artifacts such as use cases, workflow diagrams, business process
models, and functional requirement specifications by interacting with end users, development
personnel, project team and the subject matter experts

Golden One Bank, Fresno, CA

Business Analyst/ QA Analyst

Aug 04- Jul 07

Worked as a Business System Analyst/Tester for prime brokerage division for generation and
reporting of the web-based portfolio management system which was also integrated to the Fund
Accounting system .with back end Oracle.

Gathered business requirements through sessions and analysis by interviewing users

and Subject Matter Experts (SME).

Effectively managed the requirements and requirement change requests during entire
SDLC.

Wrote extensive SQL statements in the scripts to connect to database dynamically and
validate database checkpoints.

Involved in developing project plans and project charter along with the schedules.

Designed the test plans, test scenarios and test cases for system testing, integration
testing and implemented Test Director for defect tracking, defect matrix reports, test coverage
reports and test progress reports.

Identified the changes in environment, studied the impact analysis and accordingly
identified the regression test suite.

Used QTP (Quick Test Pro) scripts for running the regression test suite, performed equity
reference database (RDBMS) validation using SQL and TOAD, developed SQL Stored
Procedures and Queries for backend testing.

Used Rational Clear Case, Clear Quest for Configuration Management and Change
control, performed database (RDBMS) validation using SQL, Developed SQL Stored Procedures
and Queries for back end testing.

Developed the UAT test plans, conducted user acceptance testing and user training.

Developed and maintained the issue / defect matrix and provided the status reports to
senior management.

Involved in the creation of project Status Reports as well as requirement traceability

matrices.
ICICI Bank, New Delhi, India
Business System Analyst

Jul 01- Jun 04

The project involved maintenance, improvements and adding new functionalities to the existing
web based Application of the Loan Origination System. The new functionalities included adding
dynamic features to the web based Loan Application administration module, so that prospective
borrowers can check what information they have submitted or what is missing. Worked on various
maintenance issues such as troubleshooting of existing LOS Application system which involved
direct contact with developers and testers. These maintenance and improvements were important
to go ahead with processing of the loan.

Planned and conducted the requirements gathering sessions with the business team to
collect the business processes, security and service level requirements.

Extracted, discussed, and refined business requirements during JAD sessions.

Prepared various artifacts such as use cases, workflow diagrams, business process
models, and functional requirement specifications (FRS) by interacting with end users,
development personnel, project team and the subject matter experts.

Prepared requirement traceability matrices and managed all components of the business
requirements & UAT testing phase of the development lifecycle.

Involved in preparing project plans and identifying the major milestones of the project.

Assisted QA testing in formulating the test plans, reviewed QA test plans for appropriate
test coverage and managed the change request documentation.


Conducted User Acceptance Testing (UAT) and developed the test plan, test conditions
and test cases to be used in testing based on business use cases, functional specifications as
well as product knowledge.

Used detailed knowledge of application features, architectures and functions to assess

scope and impact of business needs throughout analysis and through the completion of all
enhancement specifications.

Effectively analyzed audience: Translated technical ideas into words that the intended
audience would understand.

Effectively managed the requirements and requirement change requests during various
phases of project life cycle.

Developed Use Case documents, use case diagrams, process models using rational
rose.

Developed and maintained the issue / defect matrix and provided the status reports to
senior management.

Involved in the creation of project Status Reports as well as requirement traceability

matrices.
Education

Masters in Business Administration- Finance/MIS, California State University, Fresno.

PGD in Information Technology aided Management, LBSIM, New Delhi, India.

B.S - Commerce (Finance & Accounting), University of Delhi, New Delhi, India.