You are on page 1of 24

2007Waddington et al.

, 2005

2009
Bureau of

Labor Statistic2000

15

48%

Occupational Safety & Health Ad-

ministration, U.S. Department of Labor,

OSHA 2004

48%

dangerous profession

3Newhilll2011

chronic problem

1,129

58%

63%

Beaver, 1999

Local Government

Association 2007

147

168

103 9

UNISON 2008

65%

26%9%

31% 6

workplace violence

2004 8 17

Teri Zenner

American Federation of State, County,

and Municipal Employees, AFSCME

Teri Zenner Social

70%

Worker Safety Act

2004 Albany

Center for Health

2006 10

Workforce Studies 10,000

17 Kentucky Cabinet for

Health and Family Services Boni

Frederick

44%

67%

52%

61% Whitaker et al., 2006: 25

Ringstad200970%

59

62%

Boni Frederick Memorial Bill

2009 22%

350

19% 2009

147

169

103 9

250

2010

41.7%36.8%

16 2 300

225

web-based

critical incident warning tracking system

2002

desktop alert system


9

2009 80%

10

70%

Sioco, 2010

2013

55%

40%

5% 13

11
UNISON

11

44.1%

2007 baby P

21.7%

2.2% 2.9%

14

12

20072009

2003

147

170

103 9

2009

NASW

2010

Whitaker et al., 2006: 31, 35

2004

2008 6 2012 8

147

171

103 9

key

informants

4 14

5 3

16

2008

17

European Commission DG-V(3)

2012

2009
2011

15

2001

147

172

103 9

2011

2012

18

19

20

21

)*!

LED

1.

2.

147

173

103 9

3.

4.

147

174

103 9

)*!

1.

Spencer & Munch, 2003

22

2008

2012

5.

147

175

103 9

2.

4.

Mini Bond

2012

110

5.

2012

3.

)*!

1.

2008

147

176

103 9

2008

2.

3.

2012

4.

)*!

)*!

147

177

103 9

1974

Health and Safety at Work Act 1999

Management of Health and Safety at Work

Regulations

23

24
2002 3

)*!

147

178

103 9

2009

)*!

2009
90

1.

2.

3.

4.

Worksite Analy-

147

179

103 9

sis

)*!

2009

)*!

1.

2.

Root-Cause Analysis,

RCA

3.

147

180

103 9

)*

2.

1.

(1)

(1)

(2)

(3)

(4)

(2)
a.

(5)

(6)

)*

b.

147

181

103 9

1.

2.

incident reporting system

3.

employee

assistance programs, EAP

4.

DCF

personal safety handbook

5.

6.

DCF

buddy system

7.

8.

DCF

Department of Child and Fami-

DCF

ly-DCF

25

safety protocols

safety committees

DCF

NASW

Sioco, 2010

cross-fertilize

147

Hazard
182

103 9

Prevention and Control

)*!

de-escalation

)*!

)*!

147

183

103 9

debriefing

147

184

103 9

ocial worker safe-

ty safety strategies

protective services

social workers

occupational health and safety

147

185

103 9

1 Newhill, C. E. (1996).

Prevalence and Risk Factors for Client Violence toward Social

Workers, Families in Society: The Journal of Contemporary Social Services.


2 North Carolina Division of Social Services (1998).

A Look at Safety in Social Work.

Children's Services Practice Notes, (1998), vol.3, no.2.


http://www.practicenotes.org/vol3_no2.htm
3 Guidelines for Preventing Workplace Violence of the Child Welfare Specialty,
http://www.osha.gov/Publications/OSHA3148/osha3148.html
4 2011 2 17 NASW
NASW's Lunchtime Series Webinar on Social Worker Safety
http://www.socialworkblog.org/practice-and-professional-development/2011/03/qa-nas
w-lunchtime-webinar-client-violence-and-social-worker-safety/
5 Threats and Violence Against Social Workers,
http://www.docstoc.com/docs/35002488/Threats-and-violence-against-social-workers
6 Time for a Change: UNISON Local Government Survey, 2008 (
http://www.unison.org.uk/acrobat/18055.pdf)
7 Practice Notes for North Carolinas Child Welfare Workers (1998), vol.3, no.2,
http://www.practicenotes.org/vol3_no2.htm
8 Whitaker, T., Weismiller, T., & Clark, E. (2006).

Assuring the Sufficiency of a Front-

line Workforce: A national study of licensed social workers.

Executive summary.

Washington, DC: National Association of Social Workers.


http://www.socialworkers.org/pressroom/events/safety1006/default.asp
9 alarm button

"red file"

10 Social Worker Safety Bill Enacted (April 9, 2007)


http://www.occupationalhazards.com/News/Article/66244/Social_Worker_Safety_Bill
_Introduced_.aspx Mississippi Alabama
Global Positioning System, GPS

147

186

103 9

http://www.stateline.org/live/details/story?contentId=189476

11 http://www.naswdc.org/pressroom/events/safety1006/default.asp
12 http://www.unison.org.uk/file/A10913.doc UNISON (2008). Time for a
Change: UNISON Local Government Survey.

http://www.unison.org.uk/acrobat/18055.pdf

13
2013 6 4
14
2014
15 National Task Force on Violence Against Social Care StaffDepartment of Health,
Great Britain

http://www.dh.gov.uk/en/Policyandguidance/Humanresourcesandtraining/NationalTas
kForceonViolence/index.htm
16
http://www.childrenuk.co.uk/choct2002/a%20safer%20place.htm
http://www.dh.gov.uk/en/Managingyourorganisation/Humanresourcesandtraining/Nati
onalTaskForceonViolence/index.htm
17
2013 7 25

18 2011 9 14 100

19
20 38 150
http://news.chinatimes.com/domestic/11050609/112012022100306.html
21 http://n.yam.com/tlt/society/201005/20100514586186.html
22
23
OSHA

Guidelines for Preventing Workplace Violence of the Child Welfare Specialty


http://www.osha.gov/Publications/OSHA3148/osha3148.html#text3
American Nurses Association

2002

Promoting Safe Work Environments for Nurses

147

187

103 9

http://www.osha.gov/Publications/OSHA3148/osha3148.html#text3
North Carolina Best Practice Guidance for Social
Worker Well-being2007

http://info.dhhs.state.nc.us/olm/manuals/dss/csm-60/man/CS1436.pdf
North Carolina

2001

http://www.childrenuk.co.uk/choct2002/a%20safer%20place.htm
http://www.dh.gov.uk/en/Managingyourorganisation/Humanresourcesandtraining/Nati
onalTaskForceonViolence/index.htm

self-auditing tool

Skills for Care

Skills for Care (n.d.) Safety


guidance for social care staff.
http://www.skillsforcare.org.uk/developing_skills/safety_guidance_for_social_care_sta
ff/safety_guidance_for_social_care_staff.aspx
24Skills for Care (n.d.) Safety guidance for social care staff.

http://www.skillsforcare.org.uk/developing_skills/safety_guidance_for_social_care_sta
ff/safety_guidance_for_social_care_staff.aspx
252009 DCF

147

188

103 9

DCF 10 2009 4
2 4
3-4

2007 9

2013
2013 6 4
2005

2007
20062007

2004

2009

2007 9

2007 9

2005108
209~215
2002

2008

2012

2014

http://lci.ly.gov.tw/LyLCEW/agenda1/02/word/08/04/09/LCEWA01_080409_00048.doc
2007 9

147

189

103 9

2010129
153~164
2007 9

American Nurses Association,. (2002).

Promoting Safe Work Environments for Nurses.

Retrieved from:
http://www.osha.gov/Publications/OSHA3148/osha3148.html#text3
Child Care New South Wales. (2005).
Early Childhood Services.

Occupational Health & Safety Self Audit Tool for

Retrieved from:

http://ccnsw.com.au/Documents/OHS%20SelfAuditResource06.pdf
Department of Social Services, North Carolina. (2007).
Worker Well-being.

Best Practice Guidance for Social

Retrieved from:

http://info.dhhs.state.nc.us/olm/manuals/dss/csm-60/man/CS1436.pdf
Department of Health, Great Britain, (2001). National Task Force on Violence Against Social
Care Staff. Retrieved from:
http://www.dh.gov.uk/en/Policyandguidance/Humanresourcesandtraining/NationalTaskForc
eonViolence/index.htm
Department of Health, Great Britain,. (2001). Self-Auditing Tool.

Retrieved from:

http://www.childrenuk.co.uk/choct2002/a%20safer%20 place.htm
Farrell, M. (2008).

Creating Safe Workplaces for Social Workers: Learning from Each Other.

Cleveland Executive Fellowship program working paper.


Jayaratne, S., T. Croxton and D. Mattison (2004).
tice of Social Work.

A National Survey of Violence in the Prac-

Families in Society, 85(4), 445-453.

Local Government Association. (n.d).

Threats and Violence Against Social Workers.

Re-

trieved from:
http://www.docstoc.com/docs/35002488/ Threats-and-violence-against-social-workers
National Association of Social Workers. (n.d).

Social Work Safety.

Retrieved from:

http://www.naswdc.org/pressroom/events/safety1006/ default.asp
Nelson, J. (2009).

Everyday Self Defense for Social Worker.

Retrieved from:

http://everydayselfdefense.com/safetytips.html
Newhill, C. E. (2009). A NASW Lunchtime Webinar Client Violence and Social Worker
Safety.

NASW's Lunchtime Series Webinar on Social Worker Safety.

Retrieved from:

http://www.socialworkblog.org/practice-and-professional-development/2011/03/qa-nasw-lu

147

190

103 9

nchtime-webinar-client-violence-and-social-worker-safety/
Newhill, C. E. (1996).

Prevalence and Risk Factors for Client Violence toward Social Work-

ers, Families in Society: The Journal of Contemporary Social Services.


North Carolina Division of Social Services. (1998).

A Look at Safety in Social Work.

Children's Services Practice Notes, 3(2).


OSHA. (2004).

Guidelines for Preventing Workplace Violence of the Child Welfare Specialty.

Retrieved from: http://www.osha.gov/Publications/OSHA3148/osha3148.html#text3


Ringstad R. (2009).

CPS: Client Violence and Client Victims. Child Welfare, 88(3), 127-44.

Violent Crime and Social Worker Safety. Retrieved from:


http://www.socialworktoday.com/archive/exc_032511.shtml

Saturno, S. (2011).

Simone Melis, S., S. Glenn and R. Storry (2008).


ernment Survey.
Sioco, M. C. (2010).

Time for a Change: UNISON Local Gov-

Retrieved from: http://www.unison.org.uk/ acrobat/18055.pdf


Safety on the Job: How Managers Can Help Workers. Retrieved from:

https://www.cwla.org/voice/MA10safety.html
Skills for Care. (n.d.) Safety guidance for social care staff.

Retrieved from:

http://www.skillsforcare.org.uk/developing_skills/safety_guidance_for_social_care_staff/saf
ety_guidance_for_social_care_staff.aspx
Spencer, P. C. & Munch, S. (2003).

Client violence toward social workers: The role of man-

agement in community mental health programs.

Social Work, 48(4), 532-544.

U.S. Bureau of Labor Statistics. (n.d.). Guidelines for Preventing Workplace Violence of the
Child Welfare Specialty.

Retrieved from:

http://www.osha.gov/Publications/OSHA3148/osha3148.html
UNISON Local Government. (2008).
vey.

Time for a Change: UNISON Local Government Sur-

Retrieved from: http://www.unison.org.uk/acrobat /18055.pdf

Whitaker, T., Weismiller, T., & Clark, E. (2006).

Assuring the Sufficiency of a Frontline

Workforce: A national study of licensed social workers. Executive summary.

Washington,

DC: National Association of Social Workers Retrieved from:


http://www.socialworkers.org/pressroom/events/ safety1006/default.asp

147

191

103 9