Professional Documents
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People are a common source of pathogenic (food poisoning) bacteria, so everyone who works with food
must have the highest possible standards of personal hygiene and personal habits to avoid contaminating
food.
You have a legal responsibility to observe high standards of personal hygiene. Remember
your responsibilities for Due Diligence.
It is always good practice to start work clean and tidy. This will give a good impression to any customers
you meet, but also play an important part in helping to protect food from contamination.
It helps to have a bath or shower each day. This will remove some of the bacteria that are naturally found
on hair and skin, this includes the bacteria that live on stale perspiration and cause body odour.
Deodorants can help to prevent unpleasant body smells from developing after you have washed. However,
you must avoid strongly scented deodorants, perfumes, aftershaves and other toiletries or cosmetics
because they can impregnate the food.
Jewellery
Do not wear jewellery and watches while working because bacteria can live on and under
straps and rings. Most companies allow staff to wear a plain wedding ring and sleeper earrings. Ask about
your company policy.
Appropriate Clothing
Never wear or carry outdoor clothes into a food area because they could contaminate food.
Store outdoor clothes away from food areas, your employer should provide a separate area or locker for
this purpose.
Always put protective clothes on before entering a food area. Do not wear protective clothing outside the
food area, such as on your way to work, because you could cause contamination.
Protective clothing should be suitable for the task:
Before:
Starting work.
Touching raw food or high risk food.
Between:
When handling raw and cooked food.
After:
Unhygienic Habits
Many unhygienic habits seem harmless until you remember how easily food poisoning bacteria are
spread.
Reporting illness
You must tell your employer, manager or supervisor before starting work if you have had, or are currently
suffering from a food-borne illness or any illness with similar symptoms. Again, this is a due diligence
issue.
It is a legal requirement of yours to report certain illnesses to your employer. You may need a doctors
approval before you can return to work.
This should be refreshed every 3 years and training records should be completed to provide evidence of
training. More important is that you understand the training andimplement the training into your
day to day activities.
HACCP
HACCP stands for Hazard Analysis Critical Control Point.
This is a part of the total system which helps food businesses to ensure that every process that may
involve a risk to food safety is being controlled and detailed records are being kept. The system is basically
designed to make sure that food is controlled and monitored right from purchase through to service.
By law, your Food Safety Management System (FSMS) needs to incorporate, ie be based on HACCP
principles.
HACCP stands for Hazard Analysis Critical Control Point
Critical Limits
Critical Limits are limits that have been set to ensure that food is safe.
Fridges should operate between 1c and 4c. You should check the temperate of the fridge at
least twice a day, and record the information onto the correct form.
Freezers should operate between -18c to -22c. Again, the temperature should be checked
at least twice a day and recorded.
If you are cooling cooked food, you need to record the time it has been cooling.
Corrective Action
Corrective actions are the practical steps you carry out when something goes wrong in your Food Safety
Management System.
Important example
On checking a freezer, the temperature is at -10C. In this scenario, you should check the temperature of
the food with a probe thermometer, and if they food is still at -18C ideally you need to move it to another
freezer. (This should be recorded).
Alternatively, it may be possible to thaw the food and cook as soon as possible. If neither can be achieved,
then the food must be destroyed and the information recorded.
The moving of the food to another freezer, or thawing and cooking are Corrective
Actions.
Delivery vehicles used for delivering food should be specially designed for this purpose and must be kept
clean. They should be refrigerated if they are to carry high risk or highly perishable foods.
Every food business should have guidelines for accepting or rejecting food deliveries.
Stock Rotation
Use the stock with the shortest shelf life before using a similar product with a longer shelf life.
The golden rule of stock rotation is: first In, first out
When storing or displaying food always put the stock with the shortest shelf life at the front, this should
then be used first. Always check the date mark, packaging and condition of the food before use.
Refrigerated Storage
All high risk and perishable foods must be refrigerated.
Food kept at 0c to 5c will prevent or slow down bacterial multiplication.
Frozen Storage
Foods kept in freezers will keep bacteria dormant at temperatures of -18C or below so they cannot
multiply.
Freezing does not kill all the bacteria. Some foods can contain spores and often survive
freezing. Once the food enters the Danger Zone, bacterial multiplication will start again.
Frozen food should never be re-frozen once it has thawed or partly defrosted. This is because the
food may have been sufficiently warm for long enough to allow bacteria to resume multiplication.
Stacking a Freezer
Just as you would in a fridge, place raw foods below high risk foods to avoid any risk of contamination.
Place stock with a shorter shelf life in front of stock with a longer shelf life. Keep food in the suppliers
packaging if it is clean and undamaged and always re-seal opened packaging.
If food needs to be re-wrapped label it clearly and include the date it was frozen. Do not put unwrapped
food in the freezer as it could become contaminated, cause contamination or be damaged by freezer burn.
Root vegetables, such as potatoes need a cool dark storage area. Keep away from
other foods to make sure that soil does not contaminate the other foods.
Construction
Your building should be designed to prevent any type of physical contamination from coming
into contact with the food.
Premises should be well designed to be easily cleaned and if needed, disinfected. They should also be
designed to prevent gaps, cracks & hidden areas that will allow bacteria to grow / food debris to remain
undetected. This will also help to deter pests.
provided in the toilet area and at least one wash hand basin in food preparation areas.
All wash basins should have hot and cold running water.
The wash hand basins must not be near any washing up sink or sink for washing
food.
Ideally with foot-operated or wrist operated taps to prevent cross-contamination.
Washing materials such as liquid soap must be provided.
Drying materials such as disposable paper towels or automatic hand dryers.
Never wash your hands in a washing up sink or attempt to wash food or utensils in a wash
hand basin, as this can spread bacteria.
You employer should supply a well stocked first aid box within easy reach and instruct staff on where the
box is situated.
Work flow
There must be a well planned route for food and food handlers through the food preparation areas. This
will safeguard food from the moment it arrives until it is ready to be sold.
Effective work flow includes keeping raw and cooked foods in separate areas and keeping clean and dirty
areas as far apart as possible.
Essentially the premises and equipment must be fit for purpose.
You must be able to store, prepare, cook & serve Safe Food
Pets
Family pets, dogs, cats, hamsters, etc. can contaminate food if they are allowed into food areas. There
have been many cases of food poisoning where someone has contaminated food after handling pets.
You may have a dog or cat at home and you may feed or stroke the pet before cooking. In a
food establishment, this is illegal. They are not allowed in any food area.
Unhealthy Habits
Many pests inhabit unhealthy places where they pick up pathogenic bacteria. For example, rats
live in sewers, while flies live on food found on rubbish tips, dustbins, drains and animal droppings.
Some pests also have pathogenic bacteria living inside their bodies, these can be spread to
food from their droppings or through their saliva as they eat. As well as spreading food poisoning bacteria,
pests can spread food-borne diseases such as dysentery and other illness such as Weil's disease
(from water contaminated by rat urine)
Rats teeth never stop growing, so they must continuously chew, (gnaw), to keep them short. Rats have
been known to gnaw through electric cables, gas & water pipes, even concrete.
Flies are a major pest as they may land on hundreds of surfaces and food products in a relatively short
space of time. For flies to eat food, they firstly vomit, (are sick), on the food and eat this
combination of vomit & food. They will then fly onto another area and spread the bacteria even further.
Pests also cause physical contamination with their droppings, eggs, fur, nesting material, mites, parasites
and their own dead bodies.
Preventing Problems
Effective pest control involves protecting premises so that pests cannot gain access. (Sometimes called
denial of access). This is known as proofing.
You must protect food from contamination and take swift, safe action to deal with
any infestation that occurs. Additionally, your employer has the responsibility for ensuring that your
workplace is designed and equipped to keep pests out.
You can play your part in preventing problems by following these rules:
Keep food covered at all times
Store food off the floor in suitable containers
Never leave food outside
Check deliveries carefully (some pests enter food premises in packaging,
vegetables, fruit, cereals and grain)
Check stored goods regularly and rotate stock
Report any signs of damage, torn, pierced or gnawed packaging
Store waste food in bins with securely fitting lids
Keep door and window screens closed
Tell your supervisor if you see any holes in brickwork or around windows, doors or
pipes
Remember to maintain a clean workplace (paying special attention to food preparation areas, stores,
drains, gullies and bin areas, and cleaning as you go, ensuring that you clean up any spilled food
immediately).
Evidence of a problem
Preventing food pests entering is always best, but we know this is not easy. Therefore it is essential to
keep a look out for signs of pests. Do this regularly and particularly during stock rotation, cleaning and
dealing with refuse.
You must report any sighting or signs of pests to your supervisor.
Switch off and isolate electrical equipment, such as slicers, refrigerators, vending machines,
processing machines with dry hands before you start to clean.
Ensure that you know how to use a cleaning chemical safely and always follow the manufacturer's
instructions.
Do not leave them to soak in disinfectant for longer than the manufacturer's recommended contact time
because bacteria may become resistant to the chemicals. Never leave them to soak overnight.
Detergents vs Disinfectants
Detergents help to dissolve grease and remove dirt. With the use of some physical energy,
a detergent and hot water you will remove food waste, grease and dirt.
You will not kill bacteria with a detergent. To prevent the bacteria from causing illness, items
and equipment must be disinfected after they have been cleaned.
Disinfectants kill 99.9% of bacteria. In other words, they reduce bacteria to a safe level.
What to disinfect
You must disinfect all surfaces that come into contact with raw or high risk foods, anything
that is frequently touched by hand.
You must also disinfect other items that create a risk of contamination including between uses of an item
for different foods, eg knives & chopping boards.
The items that you disinfect depend on their use and it is important to find out which items you need to
disinfect. A phrase and habit that you need to remember is clean as you go.
Cleaning
When to clean
Any items or area where food poisoning bacteria can multiply, such as chopping boards, must be cleaned
and disinfected frequently throughout the work period.
This is commonly described as 'clean as you go' cleaning. It involves clearing and cleaning up after
every task. Eg you should clean and disinfect work surfaces after handling raw meat.
You are the one responsible for cleaning as you go. Do not presume that someone else may
clean up after you.
Some equipment and areas may be cleaned at less frequent intervals than those requiring clean as you go
treatment. Here are a few examples:
Daily cleaning tasks:
Weekly cleaning tasks:
Floors, bins
Underneath a refrigerator
Your employer is responsible for working out a time table, known as a cleaning schedule.
This sets out when and how different items and areas should be cleaned and who should do the cleaning.
Stage 6 Dry. If possible, leave items to dry naturally in the air, because the use of drying cloths can
spread bacteria. If you have to use a cloth try to use disposable paper ones.
Washing by Hand
Many food activities involve washing some items by hand. Use the following guidelines to ensure you are
operating safely.
Dishwashers
Dishwashers provide an effective way to clean and disinfect items used in the preparation of food. Rinse
cycles usually run at 82c to 89c.
Make sure the machine is stacked without blocking the cleaning jets and is filled with the right amount of
the correct chemicals.
Detergents remove food waste, grease and dirt, disinfectants kill bacteria. Always use them
in this order.
Rubbish Disposal
Food waste and other rubbish, such as food packaging, can be a source of bacterial and physical
contamination. It will also attract pests if not disposed of properly.
Bins indoors should have a well fitting lid and be lined with a disposable polythene sack.
Foot operated bins are best as you do not have to touch any part of the bin by hand.
A bin in constant use, such as one used for the waste from plates before they go into the dishwasher, may
be used without a lid, provided that it is emptied as soon as the task is finished.