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FARE, PRICING & TICKETING GUIDE

HONG KONG TEL 29608999

FAX 25635365

MACAU TEL 0-800-952

http://www.abacushk.com
FARE QUOTE (FQ) DISPLAY
Fare Quote (FQ) Display (FQHELP)
Basic Entry
Shoppers Fare Display
Specify Carrier
Specify Travel Date & Carrier
Display Multiple Carrier Fare
Specify Travel Date, Carrier & Global Indicator
Specify Travel Date, Return Date & Carrier
Specify Ticketing Date, Travel date & Carrier

FQHKGTPE
FQHKGTPEALL
FQHKGLHR-CX
FQHKGBKK11AUG-CX
FQHKGSFO-CX-SQ-AA
FQHKGLAX.AT11AUG-BA
FQHKGSIN25SEP15R30SEP15-SQ
FQ12NOV14HKGMSP25JAN15-DL
(Where 12Nov14 is Ticketing Date , 25Jan15 is departure date)

Specify Fare Type (Fare Inclusion Code) &


Carrier

FQHKGLHRPM-CX

(Price Inclusion Code reference page : FQHELP2)

Specify Passenger Type & Carrier

FQHKGSIN-SQPSEA

(SEA = Seaman, GIT = Group Inclusive Tour,


STU = Student)

Specify Travel Date, Carrier & Round the


World Fare
Specify Travel Date, Carrier & Fare Basis Code
Display Adult, Child & Infant Fare and Specify
Carrier

FQHKGHKG02JANCTRW-CX
FQHKGSIN04MAR-CXQBEE6M
FQHKGMNL-PR,ACI

(A = Adult, C = Child I = Infant)

Specify Travel Date, Carrier & Booking Class


Specify Travel Date, Carrier & Journey Type

FQHKGTPE10FEB-BRBJ
FQHKGDEL07SEP-CXOW

(OW = One way RT= Round Trip)

Specify Travel Date, Carrier & Currency Code


Specify Travel Date, Carrier & NUC
Display Sales Restricted Fares
Display Private Fare Only
Display Publish Fare Only
Display Total Fare with Tax Amount
Display Fares by Unique Account Code
Display Fares by Unique Corporate Code
Display Fares by Account Code
Display Fares by Corporate Code

FQSINHKG23MAY-SQ/HKD
FQSINHKG23MAY-SQ/NUC
FQHKGMNL-PR//MNL
FQHKGICN-CXPV
FQHKGNRT-JLPL
FQHKGKIX-NHFL
FQHKGSFO-UAUAC*5566778
FQHKGLHR-CXUIABC12
FQHKGPAR-AFAC*5566778
FQHKGJFK-CXIABC12

Continuation Entries
Display Current Fare Display
Display Reverse Point-to-Point fare
Change to the Specific Currency
Change to NUC
Change Specific Carrier
Change Specific Date
Change Fare Type
Change Passenger Type Code
Change Departure Date and Return Date
Change from Single Carrier to Multi-carrier
Tax Breakdown Display
Fare Display from Availability

FQ*
FQ*R
FQ*/HKD
FQ*/NUC
FQ*-SQ
FQ*22AUG
FQ*NLX
FQ*,C (A=Adult, C=Child, I=Infant)
FQ*15MAYR20JUN
FQ*-**
FT3
FQL2

RULE DISPLAY (RD) FROM FARE QUOTE DISPLAY


Fare Rule Display from FQ (Fare Quote) Display
Basic Entry

RD1
(Where 1 is the line number of FQ display)

Display Fare Rule Main Manual


Specify Category Number

RD<line number>*M
RD1*5
(Where 1 is the line number of FQ display, 5 is Category Number)

Specify Multiple Category Number


Display Fare Rule by Keywords

RD1*5/10/16
RD2*AV/CO

(Keywords, reference page RDHELP2)

(where AV/CO = Keywords code)

Display International Construction


Redisplay Rule display Information

RD2*IC
RD*

RESERVATION BOOKING DESIGNATOR CONDITIONS (RBHELP)


Display Booking Class Code for line no. 4
Display Booking Class Code by Primary&
Secondary Carriers for line no.2
Display Booking Class Code by Long Entry
With Specific Fare Basic & Date
Redisplay Current Booking Class Display

RB4
RB2HKGLAX-CX/LAXMIA-AA
RBHKGLAX10MAY15QBLXAP-CX
(where BLXAP = fare basis)

RB*

TAX/FEES/U.S. PFC INFORMATION (TXNHELP)


Display the Applicable Tax of Country
Display Tax Details by Tax Code
Display Tax Details by Sequence Number
Display Tax Index of Sequence Number
Display Tax Detail by Categories Number
Redisplay Tax Information
Display Tax Breakdown from FQ
Display Passenger Facility Charge (PFC)
for a Specific Airport
Display all PFC Applicable Airports in Itinerary

TXN*CANADA
TXN**QK
TXN**QK/S500 (where 500 is the sequence no.)
TXN**QK/S500/M
TXN**QK/S500/15 (where 15 = categories no. )
TXN*
FT5 (where 5 is the line number)
PXC*DFW (where DFW is the airport code)
PXC*I

MILEAGE CALCULATION
With Date
With Connection
With Surface Indicator
With Specific Carrier Code
Global Indicator (after city pair)
Redisplay Mileage Information

WNHKGTYONYC/01JAN15
WNHKGTYOX/TPETYO
WNHKGSIN//KULHKG
WNHKGJLTYOUANYC
WNHKGSQWAS.PAUANYC/01JAN15
WN*

CURRENCY CONVERSION / EXCHANGE RATES INFORMATION


Display Currency Table
Convert To Local Currency
Converse From One Currency To Another
Convert Historical Local Currency

DC*CUR
DCNZD168
DCJPY28000/GBP
DCEUR100/10FEB15

NO PNR PRICING ENTRIES (WQHELP)


Basic Entry with Travel Date, Servicing Carrier &
Validating Carrier

WQHKG10MAR/ACXTPE/ACXHKG-Vxx

Specify Travel Date & Booking Class

WQHKG15APR/ACX/CBTPE/CB/ACXHKG-Vxx

Specify Departure and Return Date

WQHKG01MAR/ACXLHR20MAR/ACXHKG-Vxx

Specify Travel Date, No Stopover Cities Indication


(e.g. no stopover at SIN)
Surface Sector
Point of Sales an Ticketing
Specify Tax Code Exemption
Taxes and Fees Exemption
Special Single Passenger Type Code
(e.g. SEA for seaman)
Specify Multiple Passenger Type Code
(e.g. CNN for child , INF for infant)
Price with Public Fares (PL) Only
Price with Private Fares (PV) Only

WQHKG25MAY/ASQ/XSIN/ASQSYD/ASQ/XSIN/ASQHKGVxx
WQHKG10JUN/ACXKUL/-SIN/ASQHKG-Vxx
WQHKG19MAY/ASQSIN-Vxx/SSIN/TSIN
WQHKG19MAY/ACXLON/ACXHKG-Vxx/TE-HK/TE-GB
WQHKG19MAY/ACXLAX/ACXHKG-Vxx/TN
WQHKG10DEC/ACXSIN-Vxx/PSEA

Specify Single Account Code


Specify Single Corporate Code

(where xx is airline code)

WQHKG/ABALHR-Vxx/PCNN/PINF
WQHKG10DEC/ALHFRA20DEC/ALHHKG-Vxx/PL
WQHKG10DEC/ALHFRA20DEC/ALHHKG-Vxx/PV
WQHKG23DEC/ABALON/ABALAX-Vxx/AC*1234567
(where 1234567= Account code)

WQHKG10DEC/AUAJFK/AUAHKG-Vxx/IABC01
(where ABC01 = Corporate code)

Continuation Entries
Display Fare Calculation for line no. 1

WQ1

Display Fare Calculation for line no. 1 & 3 6

WQ1/3-6

Display Fare Explanation for line no. 3

WQDF3

AUTO PNR PRICING


Single Lowest Fare
Step 1 : Price Single Lowest Fare for all Passenger Type Code (PTC)
and Segment with Validating Carrier
WPAxx (where xx is airline code)
Segment Select
WPAxxS1/2
Name Select
WPAxxN1.1
Passenger Type/Name Select
WPAxxPSTUN1.1 (where STU = PTC for student)
Stopover Point at segment no. 2
WPAxxO2
Connection Point at segment no. 3
WPAxxX3
Tax Exempt
WPAxxTE-US
Exempt Multiple Taxes
WPAxxTE-US/QX
Specify Point of Sale and Ticketing
WPAxxSHKGTKUL
(where HKG=point of sales, KUL =point
of ticketing)

With Airline Unique Account Code

WPAxxAC*5566778

(where 5566778=airlines account code)

With Airline Unique Corporate ID

WPAxxIABC22

(where ABC22=airlines corporate ID)

Step 2:

Save Price Quote (PQ) Record

PQ

All Applicable Fares (Max 12 Fares Return)


Step 1:

Price All Applicable Fares for all Passenger Type Code (PTC)
and Segment with Validating Carrier
WPAAxx (where xx is airline code)
Segment Select
WPAAxxS1/2
Name Select
WPAAxxN1.1
Passenger Type Select
WPAAxxPLBR (where LBR = PTC for labour)
Stopover Point at segment no. 2.
WPAAxxO2
Connection Point at segment no. 3
WPAAxxX3
Tax Exempt
WPAAxxTE-US
Exempt Multiple Taxes
WPAAxxTE-US/QX
Specify Point of Sale and Ticketing
WPAAxxSHKGTKUL
(where HKG=point of sales, KUL =point
of ticketing)

With Airline Unique Account Code

WPAAxxAC*5566778

(where 5566778=airlines account code)

With Airline Unique Corporate ID

WPAAxxIABC22

(where ABC22=airlines corporate ID)

Step 2:
Step 3:

Select the Fare


Save Price Quote (PQ) Record of
selected fare

WP2 or WP1/3/7
PQ2 or PQ1/3/7

*Note: After accepted the fare, system will auto END Transaction and Redisplay the PNR.
Continuation Entries after step 1 :
Display Fare Explanation
Display Fare Explanation by line no.3
Command Pricing
Price Whole Itinerary with Specific Fare Basis
Code
Specify Fare Basis Code with Segment Select
Specify Fare Basis Code with Discount %
PQ Record Modification
Amend Line Entitlement data individually:
Modify both Validity Dates for all segments
Modify Not Valid Before Date NB for segment
1
Modify Not Valid After Date NA for segment 2
Modify Baggage Allowance for segment 3
Modify Connection indicators for segment 2

WPDF
WPDF3

WPAxxQYEE30
WPAxxS1*QYEXTS2/3*QYEE30S4*QYEXT
WPAxxQY//DP25

WILA*12MAR1512MAR15
WILA1*NB12MAR15
WILA2*NA12MAR15
WILA3*BA20K
WILA2X or WILA2O
Note: X for Connection indicator
&
O for Stopover indicator

Modify Line Entitlement:

WI2L1/2/3X-YEE30*12MAR1512APR15*BA20K

(Stopover/connection Indicator, Fare Basis code,


NVA/NVB and Baggage Allowance)

(where 2 is the PQ record no. and X is no stopover indicator)

Modify Fare Amount and Tax Information


Insert Base Fare and Taxes
Fare Amount in Foreign Currency
Fare Amount in Foreign Currency without Tax
Modify Fare Calculation

WI2YHKD5000/120HK/47YC/23XA/35XF
WI2YSGD1000.00EHKD4800/96SG
WI2YNZD450.00EHKD4500/0HK
WI2CHKG DL TYO Q4.23 DL MSP END ROE7.7999000
XFMSP4.5

*Note: Auto priced PQ (Price Quote) record will show RATE DESK PRICED after modification.
Bargain Finder
Price and search for lower fare with inventory
check
Price and search for lower fare without
inventory check
Price, search and Rebook for lower fare with
Inventory check

WPNC
WPNCS
WPNCB

Continuation Entries:
Rebook applicable class T for segment 1 and 2
Rebook applicable class T for all segments

WC1-2T (where 1-2 = segment no., T=Booking Class)


WCAT (where T = Booking Class)

Prompt Amendment Format Entries


Display fare calculation entry for PQ record 1
Display fare and taxes entry for PQ record 2

WI1C*
WI2Y*

RATE DESK PRICING (RDP)


Step 1:

Create Rate Desk Pricing PQ (Price Quote) Record


Create Adult RDP PQ Record for All
WCAxx (where xx is airline code)
Segments with Validating Carrier
RDP with Passenger Type Select
WCPADT/CNN/INFAxx
(where ADT=adult, CNN=child, INF=infant)

RDP with Segment Select of 1, 2 &


5-13

WCS1/2/5-13Axx

Step 2:

Step 3:

Step 4:

Insert Line Entitlement


Segment 1: Insert Fare basic /
Baggage Allowance / NVB waived /
NVA 31MAY 2015

WI1L1-MLEE30*NB/NA31MAY15*BA02P
(where 1 is the PQ record no.)
(NB/ = NVB waived/ NA =NVA 31May15 = Not valid after date)
(02P = baggage allowance calculate by pieces)
(NIL = no baggage allowance)

Segment 2 & 3: Insert Fare basic /


Baggage Allowance / NVB
03MAY15 / NVA 31MAY15
Insert Base Fare / Tax Information
Insert Base Fare and Tax Information
Insert Tax Exemption (exempt HK
tax)
Insert Foreign Currency with
Equivalent Amount
Insert Fare Calculation

WI1L2/3X-YEE30*03MAY1531MAY15*BA02P

(maximum 244 characters)

(if XF tax is applicable, please indicate the XF breakdown at the end of fare
calculation.)

Save RDP PQ Record

E or ER

Modify NVB / NVA


Delete NVB & NVA for segment 1
Delete NVB & modify NVA for segment 3

(where X is no stopover indicator)

WI2YHKD4250/120HK/47XY/23XA/204YQ/35XF
WI2YHKD4250/TEHK/204YQ
WI2YSGD500.00EHKD2500/96SG/109YR
WI2CHKG CX TPE Q4.23 CI LAX .END XFLAX4.5

WI1L1-YRT*NB/NA
WI1L3-VHMR*NB/NA31MAY15

Restore PQ (Price Quote) Record


After changed the segment data (E.g. Date, Flight or Booking Class), you may proceed below steps.

Step 1:
Step 2:
Step 3:

Restoring Entry
Input the New Segment Data
End Transaction

WCR(n) (where n = PQ record number)


WI2L1/2-YEE17*03MAY1531MAY15*BA20K
E or ER

PQ (PRICE QUOTE) RECORD DISPLAY


Display all PQ Record
Display PQ Record by line no.1
Display PQ Record Summary
Display PQ Record History
Display PQ Record History no. 4
PQ Compact Display
PQ Secondary Display for OB Fees
PQ Secondary Display for Baggage Fees/
Charges

*PQ
*PQ1
*PQS
*PQH
*PQH4
*PQC
*PQOB
*PQBAG

DELETE PQ (PRICE QUOTE) RECORD


Delete PQ Record no. 1
Delete PQ Record no. 1& 3
Delete All PQ Record
Display Deleted PQ Record
Display Deleted PQ Record no.2

PQD1
PQD1/3
PQD-ALL
*PQD
*PQD2

MANUAL LINK/ UNLINK PQ (PRICE QUOTE) RECORD


Manual Link PQ Record no. 1 for Passenger 3.1
Manual Unlink PQ Record no. 2 for Passenger
1.1

PQL1*N3.1
PQU2*N1.1

TICKET PRINTER HANDLING PROCEDURES


Printer Designation
Designate E-Ticket Printer
Designate Hardcopy Printer
Designate Itinerary Printer

W*AT
PTR/8BC230 (where 8BC230 is printer address)
DSIV8BC230

Display Ticket Stock Control Table


Display Next Ticket Number
Display Remaining Ticket and MCO Numbers

DN*PTR
DQB

TICKET ISSUANCE
Basic Entry
Issue Ticket for PQ record 1, Commission Rate,
Form of Payment, Tour Code, Endorsement Box
and Validating Carrier
Issue Ticket for Multiple PQ records
Issue Ticket for Passenger 1.1 and PQ record 1
Issue tickets for all PQ records with
Endorsement Box

WPQ1KP5F<invagt>UN*<tourcode>EO/<subj to refund
charge hkd250>A<cx>ER
WPQ1PQ2PQ3KP5.
WPQ1N1.1.
WPQKP5A<cx>EO/<subj to refund charge>

(max 58 characters)

Issue ticket with Endorsement Box over 58


characters

TDTR/<subj to refund>

(max. 75 characters)

TDEP/<rebooking fee hkd500 vld on PR only/reissue refer to


issue office>

(first 15 characters include spacing input in PNR)

(rest of the endorsement data, max 60 characters)

To Display
To Modify
To Delete

*TD
TD1
 TR/<new data>
TD2
 EP/<new data>
TD1
 or TD2


*Note: EO/ option in ticketing demand entry may only to override TDEP/ data in PNR.
Form of Payment (FOP)
FOP by Invoice Agent with Commission Rate
FOP by Credit Card with Commission Rate
FOP by Credit Card with Manual Approval
Code and Tour Code

WPQKP5A<ua>F<invagt>ER
WPQKP5A<cx>F*<ax371200000000000/0909>ER
WPQ1KP5A<cx>F*<ax371200000000000/0909>*Z<xxxxxx>
UN*<tourcode>ER
(where PQ1 is Price Quote record number 1, xxxxxx is a manual approval
code)

Multiple FOP by Credit Card and INVAGT

WPQ2KP5FMP*<ax371200000000000/0909>*XX<invagt>/
<1120>A<cx>ER
(where PQ2 is Price Quote record number 2, 1120 is 2 nd Form Of Payment, it
must be equal or greater than total taxes)

Net Fare Ticket


Net Fare with INVAGT and Discount Tour
Code
Net Fare with INVAGT and Standard
Commission Rate
Net Fare with Additional Commission Rate
Net Fare for ITX Ticket
Net Fare for Bulk Ticket

WPQ1F<invagt>NET/<1500>/F*<tourcode>A<vs>ER
(where PQ1 is Price Quote record number 1 ,1500 is Net fare amount)

WPQF<invagt>NET/<1800>/F*<tourcode>KP5A<jl>ER
WPQF<invagt>NET/<1000>/F*<tourcode>KPN5A<af>
ER
WPQF<invagt>NET/<500>/F*<tourcode>A<lh>UX*ER
WPQF<invagt>NET/<500>/F*<tourcode>A<lh>UB*ER

Note: if airline filed the IT or BT fares in ATPCO, no need to input UB* or UX* in ticketing commands.
Net Fare with Credit Card
(Agent must get airlines authorization for ticket
issuance with NET fare by credit card)

Special Commission (More than Standard


Comm.)

WPQF*<ax371200000000000/1209>NET/<5000>/CC<5300>/
F*<tourcode>EO/<non endo non refund>A<cx>ER
(where 5000 = NET amount, 5300 = Credit Card charge)

WPQF<invagt>NET/F*<tourcode>KP20EO/<non endo non


refund.>A<vs>ER

(Agent must get airlines authorization before apply


this entry)

Input Future Processing Line


Input Ticketing Commands in FP Line
Display FP Line Information
Issue Tickets with all FP Lines Instruction
FP Lines Selection

Display Ticketing History


Display PNR ticketing history

FPPQA<cx>KP5F<invagt>UN*<tourcode>EO/
<subj to refund>ER
*PF
W
WL1 (where 1 = item number of FP Line)
WL2/4 (where 2 & 4 = item number of FP Line)

*HT

DISPLAY ELECTRONIC TICKET RECORD (ETR)


ETR Display with PNR
Display Ticketing Field
General ETR Display
Extended ETR Display

*T
WETR*2 (where 2 is the item number from *T field)
WETR*2/E (where E = extended)

(Include Validity and Baggage Allowance)

To Redisplay ETR
ETR Display without PNR
General ETR Display By Ticket Number
Extended ETR Display By Ticket Number
(Include Validity and Baggage Allowance)

WETR* or WETR*/E

WETR*T <13 digits ticket number>


e.g. WETR*T1605789012345
WETR*T<13 digits ticket number>/E
e.g. WETR*T1604674600123/E

REGENERATION OF ELECTRONIC TICKET DOCUMENTS


Regenerate Electronic Ticket Agent Coupon & Credit Card Charge Form
Step 1: Display PNR
*DFHIJO (where DFHIJO is Abacus PNR)
Step 2: Reprint
WRG<E-ticket no.> RE
e.g. WRG1601234567890RE
Regenerate Electronic Ticket Passenger Itinerary Receipt
Step 1: Display DWLIST
DWLIST
Step 2: Reprint
DP2/3/121 (where 121 is the item number from DWLIST)
Regenerate Exchange Authorization
Step 1: Display REA list for a specific date
Step 2: Reprint

DQB*22JUN/REA
WETRP/REA/2 (where 2 is the item number from REA list)

TICKET REISSUANCE
Pricing Entry to Update Paid or Unpaid Tax (Rate Desk Pricing)
Input Specify Paid Taxes in RDP
WI1Y*EHKD/HKD18400/PD120HK/PD55XY/PD39YC/PD200
US/PD23XA/PD46ZP/PD35XF
Input Specify Paid and Unpaid Taxes
WI1Y*EHKD/HKD18400/PD120HK/PD47XY/PD39YC/200US/
23XA/46ZP/35XF
Input Specify Paid and Unpaid Taxes in
WI1Y*EHKD/USD687.00/PD120HK/PD47XY/PD39YC/200US/
Foreign Currency
23XA/204YQ
Input Specify Paid and Unpaid Taxes with TaxWI1Y*EHKD/HKD3000/PD120HK/204YR/TEUS
(where US is the tax code for exemption)
Exempt code
Ticketing Format for First Time Reissue
Exchange for Ticket no. is 1601234567890
Even Exchange by INVAGT
Uneven Exchange by Credit Card
(Auto generate approval code by system)
(*EFCCAX=original FOP is AE card)

WPQET1601234567890/12//10FEB15HKG/13300011
FEF<invagt>A<cx>EO/<subj to refund charge. >ER
WPQET1601234567890/123//10FEB15HKG/13300011FA/CC
C<ax371200000000000/1209/1550>*EF<CCAX>A<cx>EO/
<subj to refund . >ER
(where 1550 = additional collection)

Uneven Exchange by Credit Card with manual


approval code

WPQET1601234567890/1234,12//10FEB15HKG/13300011FA/
CCC<ax 371200000000000/1209 >*Z<123456>/<2880>*EF<CCVI>
A<cx>EO/<subj to refund>KP5ER
(where 1234=original ticket coupon no. ,12=conjunction ticket coupon no.
2880 = additional collection, 123456 = approval code)

Uneven Exchange by INVAGT

WPQET1601234567890/13//10FEB15HKG/13300011FA/CXX
<invagt>/<1070>*EF<invagt>A<cx>KP5EO/<subj to. >ER
(where 1070 = additional collection)

Uneven Exchange Collection on Tax only by


Credit Card
(*EFCA=original FOP is INVAGT)

WPQET1601234567890/12//10FEB15HKG/13300011FA/CCC
<ax371200000000000/1209*Z<123456>/0*EF<CA>A<cx>EO/
<subj to refund. >ER
(where 0 means no additional collection on fare, 123456 = approval code)

Uneven Exchange with Net Fare by INVAGT

WPQET1601234567890/123//10FEB15HKG/13300011FA/CX
X< invagt>/<2000>*EF<invagt>NET/<300>/F*<tourcode >A<cx>
ER
(where 2000 = additional collection on gross fare,
300 = additional collection on Net fare)

 Ticket reissuance with Refundable Balance


(more details please refer to EMD quick reference)

WPQET1253312345678/12//10FEB15HKG/13300011FEF<inv
agt>A<ba>EO/<subj to refund charge .> RB/1000ER

Ticketing Format for Second Time Reissue


Exchange for Ticket no. is 1603312345678
Original Ticket no. is 1601234567890
Even Exchange by INVAGT
Uneven Exchange by Credit Card
(auto generate approval code by system)
(*EFCCCA=original FOP is Master card)

Uneven Exchange by Credit Card with Manual


Approval Code

WPQET1603312345678/12/1601234567890/10FEB15HKG/1330
0011FEF<invagt>A<cx>EO/<subj to refund charge .> ER
WPQET1603312345678/123/1601234567890/10FEB15HKG/13
300011FA/CCC<ax371200000000000/1209/3730>*EF<CCCA>
A<cx>KP5ER
WPQET1603312345678/12/1601234567890/10FEB15HKG/133
00011FA/CCC<ax371200000000000/1209*Z<344321>/1000*EF
<CCVI>A<cx>KP5ER
(where 344321 = approval code, CCVI = original FOP is Visa card)

Uneven Exchange by INVAGT

WPQET1603312345678/1234/1601234567890/10FEB15HKG/13
300011FA/CXX<invagt>/1680*EF<invagt>A<cx>KP5ER

WHOLESALE/RETAIL TICKETING
Turn On the PNR Viewer-ship Function to
Wholesale Agent for Ticketing
Turn Off the PNR Viewer-ship Function from
Wholesale Agent

5WT-H3D8/ON (where H3D8 is PCC code)


5WT-H3D8/OFF (where H3D8 is PCC code)

VOID TICKET
Void Ticket
Step 1.
Display Ticketing Field
Step 2.
Void ticket item no. 2 in an active PNR
Re-enter to void

*T
WV2
WV2

Void E-Ticket from ETR


Step 1.
Display ETR

WETR*T0161234567890
(where 0161234567890 is the E-ticket no.)

Step 2.

Void ticket in an active PNR

Void Ticket Report


Display Void Tickets for Current Month
Display Void Tickets for Previous Month
By Specific Date for Current Month
By a Range of Dates for Current Month
By Specific Carrier for Current Month
Specify Carrier for Previous Month
Specify Ticket Number
Specify Ticket Number Range
Combine Date Range and Carrier

WETRV
(Re-enter to void)

WV*
WV*1
WV*DT01FEB
WV*DT01FEB-08FEB
WV*VC160
WV*1/VC618
WV*TK4472367714
WV*TK4472362174-4472367730
WV* DT01FEB-08FEB/VC160

DAILY TICKETING SUMMARY REPORT


Displaying Daily Ticket Summary (DQB Report)
Display Today Report
DQB*
Date Specific Display
DQB*10FEB or DQB*28FEB15
*Note: To print Daily Ticket Summary, please add PTR in front of the DQB entry.
With Ticket Number
MD/<TKT Number with or without carrier code>
e.g. MD/9693091665
EMD-A: AIR EXTRAS (AE) CREATION
Air Extras display and creation in PNR
Display Air Extras in PNR

WPAE

Display Air Extras in PNR after PNR Pricing

WP*AE

Sell Air Extras


Sell 1 Air Extras of Segment 3 & Name 2.1

AE1A3N2.1

EMD-S: AIR EXTRAS (AE) CREATION


Creation of EMD-S
Access EMD-S mask
Access EMD-S mask with ticketing details
Access EMD-S mask with name details
Redisplay EMD-S mask

AEEMD
AEEMDT1
AEEMDN2.1
AEEMD*

DISPLAY AE ITEM
AE Primary Display
AE Secondary Display
Display AE item from PNR History
CANCEL AIR EXTRAS

*AE
*AES
*HAE

Cancel
Cancel
Cancel
Cancel

AEX2
AEX1,4
AEXALL
AEXALLS2

AE item 2
AE items 1 & 4
all AE items in PNR
AE items for segment 2

EMD ISSUANCE (same entry for EMD-A & EMD-S)


Issue EMD for AE item no. 1, FOP INVAGT,
(Ticket stock xx carrier)

WEMD*AE1FINVAGTAxxDPEER
(System Accept FOP: INVAGT/CA/CASH/CHECK/CHEQUE/CREDIT
CARD)

DISPLAY EMD RECORD


Display EMD record for line no. 2

WEMD*2

VOID EMD
Void EMD
Step 1. Display Ticketing Field
Step 2. Void EMD no. 2 in an active PNR
Re-enter to void

*T
WV2
WV2

DISPLAY EMD REPORT


Display EMD report
Display EMDs report issued on 10 DEC
Display EMDs report issued between 1-20 DEC
Display EMDs report validated on carrier

DQB*EMD
DQB*EMD/D10FEB
DQB*EMD/D01FEB-20FEB
DQB*EMD/Axx (where xx is airline code)

AUTO REFUND
Electronic Ticket - Steps to Retrieve an Refund
Step 1: Designate E-Ticket Printer
Designate Hard copy Printer for
printing Refund Notice
Step 2: Display ETR Record

Mask
W*AT
PTR/<printer address>
WETR*T<13 digits E-ticket number>

Step 3:
Step 4:
Step 5:

To Refund this ETR


Verify the Refund Amount and Add
Penalty
Add Refund Information in the mask

WFR<13 digits E-ticket number>A<carrier>

Tax Refund Only


Fully Unused (No Penalty Involved)

Process the Tax Refund

WFRT<13 digits ticket no.>


WFRT1604352100138

Fully Unused (Penalty Involved)

Process the Tax Refund

WFRT<13 digits ticket no.>CP<penalty>


WFRT1601234567890CP125
Partially Used with Specific Taxes (No Penalty Involved)
Step 1: Process the Tax Refund
WFRN<13 digits ticket no.>
WFRN6188352024064
Step 2: Modify/Add Taxes in the mask.
Step 3: Add Refund Information
Partially Used with Specific Taxes (Penalty involved)
Step 1: Process the Tax Refund
WFRN<13 digits ticket no.>CP<penalty>
Step 2: Modify/Add Taxes in the mask
Step 3: Add Refund Information
Auto Refund Report
Specify by Ticket Number
DQB*RFT6181234567890
Display Refund Report for Current Month
DQB*RF
Specify by Month
DQB*RF/FEB
Display Refund Report for 18 th day of Current
Month e.g. 18Apr
DQB*RFD18
Specify by month with date range
DQB*RF/FEBD01-08
Display the Current Month Refund Report on
Specify Carrier
DQB*RFACX
Printing of Auto Refund Report
PTRDQB*RF/FEBD01-08ABA
ABACUS REFERENCE PAGE
Electronic Ticketing& EMD Reference
Ticket Entries with BSP Reporting Method

AbacusHK App > ETKT/EMD Quick Reference


AbacusHK App > Cue Card & Tips

HELP DESK
Hong Kong Tel : 2960 8999
Fax : 2563 5365
Macau Tel : 0-800-852
training@abacushk.com
helpdesk@abacushk.com

Prepared by Abacus Distribution Systems (H.K.) Ltd


Copyright reserved
(Jan 2015)

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