User Manual Wansview

Wansview Pro HD
1080P IP Camera NCM625GA

User Manual
Revised December 25th 2015
Support Email/ Skype: service2@wansview.com
CONTENT
Welcome.......................................................................................................................
Important Security Warning.........................................................................................
Important Safeguards and Warnings...........................................................................
1 Features and Specifications............................................................................. 10
1.1 Product Overview.........................................................................................
10
1.2 Product Profile............................................................................................... 10

1.3 Packing List..................................................................................................
12
1.4 Features........................................................................................................ 13
2. Device Connection...............................................................................................
13
2.1 Connection Diagram............................................................................................ 13

2.2 Wi-Fi Set Up..................................................................................................
15
2.2.1 Wi-Fi Set Up Via Network Cable...........................................................
15
2.2.2 WPS/QSS One Key Wi-Fi Set Up...........................................................
15
2.2.3 Mobile Phone Wi-Fi Set Up.................................................................... 16

3. iPhone/iPad Access...............................................................................................
19
3.1 Software Installation...................................................................................... 19

3.2 App Interface Introduction............................................................................. 20
3.2.1 Interface............................................................................................... 20
3.2.2 Add Camera......................................................................................... 22
3.2.3 One Key Wi-Fi Set Up..........................................................................
23
3.3 Live View and Setting...................................................................................
24
3.3.1 Viewing
Camera on a
Single Window............................................................................................... 24
3.3.2. Viewing Camera on Multiple Windows...............................................
25
3.4 Remote Playback SD Card Recording...........................................................
27
3.5 Advanced Settings......................................................................................... 27

3.5.1 Wi-Fi Setting......................................................................................... 27
3.5.2 User Settings......................................................................................
27
3.5.3 Time Setting......................................................................................... 28

3.5.4 Alarm Setting......................................................................................
28
3.5.5 FTP Setting............................................................................................ 29

3.5.6 Mail Setting.........................................................................................
29
3.5.7 SD Card Setting...................................................................................
30
4 Android Operation.................................................................................................. 30
4.1 Android App Installation................................................................................ 30
4.2 App Interface...............................................................................................
31
4.2.1 Interface............................................................................................... 31
4.2.2 Share Picture......................................................................................... 33
4.2.3 Add Camera......................................................................................... 34
4.2.4 One-key Wi-Fi Configuration................................................................. 35
4.3 Live View and Settings................................................................................... 36
4.3.1 Viewing Camera on Single Window.....................................................
36
4.3.2 Viewing Camera on Multiple Windows.................................................. 38

4.4 Remote Playback SD Card Recording...........................................................
39
4.5 Advanced Settings......................................................................................... 40

4.5.1 Wi-Fi Set Up.........................................................................................
40
3
4.5.2 User
Settings..... 40
4.5.3 Alarm Setting......................................................................................
40
4.5.4 Time Setting......................................................................................... 41

4.5.5 Mail Setting.........................................................................................
41
4.5.6 FTP Setting............................................................................................ 42

5. Web Access........................................................................................................... 43
5.1 Live Video.....................................................................................................
45
5.2 Playback Video............................................................................................... 45

5.3 Set Up........................................................................................................... 46
5.3.1 System.................................................................................................. 46
5.3.1.1 Device Status.............................................................................
46
5.3.1.2 Time Setting................................................................................ 47

5.3.1.3 Pan &Tilt Setting.......................................................................... 47
5.3.1.4 Other Settings............................................................................. 48
5.3.1.5 Multiple Settings.......................................................................... 48
5.3.1.6 Maintenance................................................................................ 49
5.3.1.7 Device Information....................................................................... 49
5.3.2 Network...............................................................................................
50
5.3.2.1 IP Address Setting....................................................................... 50

5.3.2.2 Port Setting................................................................................
50
5.3.2.3 Wi-Fi Set Up................................................................................
51
5.3.2.4 UPNP............................................................................................ 51
5.3.2.5 DDNS Setting.............................................................................
52
5.3.2.6 RTSP Setting................................................................................ 52
5.3.2.7
Onvif
Setting..................................................................................................... 53
5.3.2.8 FTP Setting................................................................................... 53
5.3.2.9 SMTP (E-mail) Setting.................................................................
54
5.3.3 Video and Audio................................................................................... 55

5.3.3.1 Video............................................................................................ 55
5.3.3.2 Audio Setting.............................................................................
56
5.3.3.3 Image Setting.............................................................................
56
5.3.3.4 On Screen Display Setting........................................................... 57

5.3.3.5 Night Vision Setting....................................................................
57
5.3.4 Safety..................................................................................................
58
5.3.4.1 User Setting................................................................................ 58

5.3.4.2 IP Filtering................................................................................... 59
5.3.4.3 Mask Area................................................................................... 60
5.3.5 Alarm..................................................................................................
61
5.3.5.1 IO Detector................................................................................
61
5.3.5.2 Motion Detection.......................................................................... 61

5.3.5.3 Audio Detection.......................................................................... 62
5.3.5.4 Alarm Action................................................................................ 62
5.3.5.5 Armed Time................................................................................
63
5.3.6 Storage...............................................................................................
63
5.3.6.1 SD Card Management................................................................. 63

5.3.6.2 SD Card Capture (Timed snapshot)............................................
64
5.3.6.3 SD Card Recording....................................................................... 64

5.3.7 Log........................................................................................................ 65
5.3.8 Local
Configuration. .
65
5.4 Mac Web Access............................................................................................ 66
6. Windows PC Software Access................................................................................ 67
6.1 About iSmartViewPro...................................................................................
67
6.2 Operational Requirements............................................................................. 67

6.3 iSmartViewPro Installation............................................................................. 68
6.4 iSmartViewPro Operation.............................................................................
68
6.4.1 CMS Interface......................................................................................
68
6.4.2 Access to camera................................................................................
69
6.4.2.1 Add Camera................................................................................ 69

6.4.2.2 Edit / Delete Device.................................................................... 71
6.5 Play Video..................................................................................................... 71
6.6 System Settings............................................................................................ 72
6.7 Local menu bar............................................................................................
73
7. Mac Software Access............................................................................................
75
7.1 About iSmartViewPro...................................................................................
75
7.2 Operational Requirements............................................................................. 75

7.3 Installation..................................................................................................... 75
7.4 iSmartViewPro 2.0 Operation.......................................................................
76
7.4.1 Interface............................................................................................... 76
7.4.2 Device Library...................................................................................... 76
Add........................................................................................................
78
Delete..................................................................................................... 78
Set........................................................................................................... 79
Device Edit. .
79
Device information................................................................................... 79
User Setting............................................................................................ 79
Time Setting............................................................................................ 80
Alarm setting.........................................................................................
80
WiFi Setting............................................................................................
81
7.4.3 System Settings................................................................................... 81

7.4.4 Video Library......................................................................................... 82
Live Video............................................................................................... 82
Local Recording......................................................................................
82
Remote Recording................................................................................... 82
7.4.5 Camera Log:......................................................................................... 83
8. FAQs/Troubleshooting............................................................................................ 84
8.1 Compatibility Settings for Internet Explorer.................................................. 84
8.2 Plugin Issues.................................................................................................. 84
8.3 Install IE Tab for Chrome 43.......................................................................... 86
8.4 Install IE Tab for Firefox 42............................................................................. 87
8.5 Port Forwarding............................................................................................
88
8.6 iSmartViewPro Exit Abruptly on Windows XP...............................................
90
Welcome
Thank you for purchasing Wansview NCM625GA 1080P IP Camera!
The user manual is designed to be a reference tool for the installation and operation of your
NCM625GA camera.
Here you can find information about the camera's features and functions, as well as
information to aid in troubleshooting.
For quick access to the start-up guide and other support information, go to
http://www.wansview.com/Service/download/
Many of the setup
and installation
sections below have
corresponding videos
on YouTube. Scan
the QR Code to enter
our Youtube channel
To contact Wansview
support, please do
one of the following:
1: Contact us by
Email:
service2@wansview.
com / service@wansview.com
2: Contact us by Skype: service2@wansview.com
3: Contact us by Facebook
https://www
.facebook.c
om/Wansvie
wClub/
Import
ant
Securit
y
Warnin
g
In order to keep your

Wansview camera
secure and prevent unauthorized access, please make sure to follow the steps below:
1. Always make sure that your camera has the latest firmware as listed on
http://www.wansview.com/Service/download/
2. Never use the default password for your camera. Always ensure that your password is 8-10
characters and contains a combination of lowercase characters, uppercase characters and
numbers.
Important Safeguards and Warnings.

1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installation.
2.
Transportation
Safety
Heavy stress, violent vibrations, and excess moisture should not occur during transportation,
storage, and installation of the device.
3. Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.
4. Repair Professionals
All inspection and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modifications or user-attempted
repair.
5. Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable
materials, explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as
stated above.
Do not aim the camera at a strong light source, as it may cause overexposure of the picture,
and may affect the longevity of the camera's sensors.
Ensure that the camera is in a well ventilated area to prevent overheating.
6. Operation and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by the manufacturer.
Before installation, please open the package and check to ensure that all of the components
are present.
Contact the retailer where you purchased from the camera, or Wansview directly, if anything
is broken or missing in the package.
10
Features
and Specifications
1.1 Product Overview
Thank you for purchasing a Wansview NCM625GA ProHD IP Camera! The product is an
integrated indoor Pan/Tilt IP Camera developed specifically for network video applications. It
is suitable for families, shops, chain stores, supermarkets, office buildings and other uses.
1.2 Product Profile
Front View
Figure
1.1
Figure 1.2
This model comes with 10 PCS IR LED, a CMOS Sensor, Wi-Fi Antenna, and built-in
Speaker and Microphone. It supports up to 64GB SD cards. The camera also has a Pan and
Tilt function, with 340 horizontal pan and 90 vertical tilt.
Rear View
11
Figure 1.3
The rear of the NCM625GA includes a DC 5V/1.5A power supply port, RJ-45/10-100 Base T
port, power and network indicator lights, and input/output audio jacks for external speakers
or microphones and Alarm In and Alarm Out ports for external Alarm equipment.
Bottom View
F
i
g
u
r
e
1
.
4
12
The bottom of
the
camera
shows the QR Code, DID number, Factory Default Account Info and DDNS of the
camera. It also shows the S/N of the factory.
1.3 Packing List
Please make sure you received all items including the camera accessories as follows:
Fig
ure
1.5
Note:
Please
contact
us
immediately if there are any damaged items or if the package is short of any of the
accessories listed above.
1.4 Features
Easy Setup
iSmartViewPro app allows you to connect via iOS/Android smart-phone in 3 steps by simply
scanning the QR Code on the underside of the camera.
1080P Pro HD
Clarity up to 1920x1080, and SD card slot (max 64GB supported) for video recording and
playback.
Pan/Tilt
Built-in pan/tilt, horizontal 340 degrees and vertical 90 degrees, 4x digital zoom, and IR LED
night vision up to 26 feet.
Two-Way Audio
With built-in mic and speaker, remotely talk and listen.
Excellent Compatibility
13
Supports
iOS/Android mobile
devices, Windows PC and Apple Mac Software and web browsers (IE, Firefox, Safari,
Chrome supported).
2. Device Connection
2.1 Connection Diagram
Figure 2.1.1
Steps for product connection:
14
Figure 2.1.3
1. Please install and tightly screw in the accessory Wi-Fi antenna into the antenna aperture on
the back of the camera.
2. Connect the IP camera and router via network cable.
3. Use the accessory power adapter to power up the camera (Please verify the output voltage
of the adapter and the allowable voltage value of the camera).
4. Observe the two lights at the network interface. When the orange light on the left side is
ON, it indicates that someone is accessing the camera. When the green light on the right side
is ON, it indicates that the network is connected.
You can access the IP camera following the four steps above via a computer by using the
power adapter to power up the camera and connecting the IP camera and router via network
cable, or via Wi-Fi. However, before the connection, camera Wi-Fi configuration is required
(under such circumstances, camera Wi-Fi should be configured for the Wi-Fi of the current
router so that the camera can be detected by the LAN computer). For detailed information,
please refer to section 2.2 Wi-Fi Set Up.
2.2 Wi-Fi Set Up

2.2.1 Wi-Fi Set Up Via Network Cable
Connect the IP camera and router via a network cable as shown in Figure 2.1.2. Log into the
camera and access the system configuration page following the steps in section 5. Web
Access. Complete the set up and unplug the network cable referring to section 5.3.2.3 to
connect the camera via Wi-Fi.
2.2.2 WPS/QSS One Key Wi-Fi Set Up
Since the camera supports WPS/QSS function, Wi-Fi connection set up can be done in a
simple way:
1) Please confirm whether the wireless router that the camera will be connected to supports
WPS/QSS function (by reviewing the router manual or getting support from the manufacturer
of the router);
2) Connect to the power supply of the camera, and wait for 1 minute. After the camera startsup, hold the "Reset" button of the camera for 3s. Then click the WPS/QSS button of the
camera. The camera and router will perform Wi-Fi configuration based on the WPS/QSS
15
protocol.
After
successful
configuration, the blue Wi-Fi indicator light of the camera will flash quickly several times
and two "beeps" will be heard. It will connect to the router automatically. Simultaneously, the
blue indicator light will remain on (The indicator light displays the status without plugging
the network cable in. After plugging the cable in, the blue indicator light will shut off).
Attention: The configuration method is not applicable to some routers since they do not
support WPS/QSS.
Figure 2.2.2.1
2.2.3 Mobile Phone Wi-Fi Set Up
1. One Key Wi-Fi Configuration
1)
2)
3)
Make sure the mobile phone is in a WIFI connection state. Install the iSmartViewPro
app at the Android or iPhone mobile phone terminal.
Run the app and click "Add Camera". The user can add IP cameras via the following
three methods: (Directly input the camera DID; scan the QR code at the bottom of the
camera; LAN search). Then, input the user name and password. Reminder: When using
the camera for the first time, please use the default user name of the manufacturer:
admin, password 123456.
Click "More", select "One Key Wi-Fi Configuration", fill in the Wi-Fi password and
click "Configuration".
16
Figure 2.2.3.1
Reminders:
Please complete configuration within 5min. after camera start-up (while the blue Wi-Fi
indicator light is slowly flashing). Otherwise, configuration cannot be completed and
the power must be plugged in again.
The mobile phone speaker should be close to microphone of camera. Then click
"Configuration".
After successful configuration, the blue Wi-Fi indicator light of the camera will flash
quickly several times. And then two "beeps" will be heard. It will connect to the router
automatically. Simultaneously, the blue indicator light will remain on (The indicator
light displays the status without plugging the network cable in. After plugging the
cable in, the blue indicator light will shut off). Click "Configuration" for 1 minute. If
no corresponding reaction of the camera is observed, continuously click
"Configuration" for 5 minutes until completion of the configuration.
17
18
Figure 2.2.3.1
2. Wi-Fi Set Up Via Advanced Settings

1) Please keep the camera on-line. Click the icon on the right side of the camera.
2) Enter advanced Settings
3) Select Wi-Fi Setting
4) Automatically search for available Wi-Fi SSID
5) Select WiFi hot spots to connect to
6) Input the password
7) Click Done to complete WiFi set up.
Fi
g
ur
e
2.
2.
3.
3
19
3.
iPhone/iPad
Access
iSmartViewPro (iPhone version) is an application developed by our company based on the
iOS system. It is applicable to iPad/iPod of iPhone4s or higher. It supports iOS4.3 or higher.
The functional characteristics of iSmartViewPro software:
Supports ios 64 bit structure with higher operating speed;
Supports rapid mobile phone acoustic configuration of camera Wi-Fi;
Supports PnP products of the Smart P2P cloud;
Supports viewing on multiple screens (Supports simultaneous viewing of up to 4
cameras);
Supports Playback SD Card Recording at mobile phone terminal;
Supports video control, video parameter setting, audio monitoring, intercom, pan/tilt
control, picture taking and other functions;
Supports searching for and adding LAN equipment;
Supports editing and management of the equipment (Wi-Fi/Email/Alarm/FTP and
other advanced functions);
Supports photo sharing;
3.1 Software Installation
iSmartViewPro can be searched for and downloaded from the App Store.
You can use a mobile phone to scan the QR code and download the software.
Fi
g
ur
e
3.
1.
1
D
o
w
nl
o
a
d
a
n
d
in
st
al
l
i
S
20
martViewPro
to
your mobile phone.
21
After installation, the

icon will appear as
shown in the Figure below:
Figure 3.1.2
Reminder: Before using the mobile software iSmartViewPro, please make sure that you have
completed network configuration of the IP camera following the Manual. You can access the
camera Via LAN or the Internet.
3.2 App Interface Introduction
3.2.1 Interface
Camera: Add camera, camera list and relevant function settings of the camera;
22
23
Figure 3.2.1.1
Pictures: View the pictures manually captured on your mobile phone while watching videos
on the camera.
24
25
Figure 3.2.1.2
Records: View the manual video files on the app and remotely view videos on the SD card.
26
27
Figure 3.2.1.3
More: mobile phone acoustic WiFi configuration and reviewing related versions of the app
28
29
Figure 3.2.1.4
3.2.2 Add Camera

Start up the iSmartViewPro app;
Add camera;
30
31
Figure 3.2.2.1
There are three methods available to add camera: add manually, scanning the QR code on the
camera body and LAN search.
Add by Scan QR code and LAN search.
a) Add by " LAN search"
Figure 3.2.2.2
b) Add by "Scan QR code"
32
Fi
g
ur
e
3.
2.
2.
3
33
Default
name/password:
admin/123456
user
3.2.3 One Key Wi-Fi Set Up

Please refer to 2.2.3
3.3 Live View and Setting
3.3.1 Viewing Camera on a Single Window
a) Select the cameras successfully added and displayed online;
34
Fi
g
ur
e
3.
3.
1.
1
b)
35
Click
the
monitoring screen.
The video menu action bar will appear to allow pan/tilt control, snapshot, record, listen,
talk and other advanced functions. The mobile phone app can capture video files and
store them on the mobile phone.
Figure 3.3.1.2
Cruise
Cruise
IR Led ON/OFF &
OFF
Auto
Preset Set
Flip
Vertically
Horizontally
Preset Setting
Talk
Contrast
or Call Preset
Restore to
Snapshot
Record
Listen
Brightness
Default
Mirror
QVGA/VGA/1080
Exit
Resolution:
Screen
Display
c) IR Led ON/OFF & Preset
36
Figure 3.3.1.3
3.3.2. Viewing Camera on Multiple Windows
a) Click to enter Multiple Windows
mode.
37
Fi
g
ur
e
3.
3.
2.
1
b)
F
u
n
ct
io
n
al
o
p
er
at
io
38
ns
in
Multiple
Windows mode
Hide the equipment list button
Multiple Windows Mode Exit
button
Equipment playing now
Figure 3.3.2.2
3.4 Remote Playback SD Card Recording

Click "Records" in the Main Menu to enter "Remote" and check all the video files you want
to view. Video types can be checked as required.
39
40
Figure 3.4.1
3.5
Advanced
Settings
3.5.1 Wi-Fi Setting
Please refer to the preceding section 2.2.3 Mobile Phone Settings
3.5.2 User Settings
Click to enter "Advanced Settings""User Settings"; the user name and password of the
camera can be modified.
Figure 3.5.2.1
3.5.3 Time Setting
Click to enter "Time Setting".
The user can calibrate the
local time zone of the camera
to set the camera in the
correct time zone.
41
42
Figure 3.5.3.1
3.5.4 Alarm Setting
Click to enter "Alarm Setting"; Motion Detect armed, Input Armed, linkage output alarm
notification and E-mail notification can be performed on the camera.
Figure 3.5.4.1
3.5.5 FTP Setting
Click to enter "FTP Setting";
when the user is using the
FTP alarm, user parameters of
FTP servers can be set. It is
recommended to fill in ./ for
Upload Interval. Please refer
to 5.2.3.8 for settings.
Figure 3.5.5.1
3.5.6 Mail Setting
Click to enter "Mail Setting";
when the user is using the
mail alarm function, Sender,
Receiver, SMTP Server, SMTP
Port, SSL etc. can be set. Please refer to 5.3.2.9 for settings.
43
44
Figure 3.5.6.1
3.5.7 SD Card Setting

Click to enter "SD Card Setting". The user can obtain stored information on the camera with
this function.
Reminders:
1. Please perform SD card formatting before SD card recording.
2. If SD card formatting is required during video recording, please stop SD card video
recording first.
The duration of SD card formatting is about 20s.
Figure 3.5.7.1
4 Android Operation
4.1 Android App Installation
Obtain the iSmartViewPro
app from the accessory disk.
iSmartViewPro can be
searched for and downloaded
from the Google Play store.
You can use a mobile phone
to scan the QR code and
download the software.
45
Fi
g
ur
e
4.
1.
1
D
o
w
nl
o
a
d
a
n
d
in
st
al
l
i
S
m
ar
tViewPro to the mobile phone.
After the installation, the icon will be as shown in the Figure below:
iSmartViewPro
Figure 4.1.2
Reminder: Before using the mobile software iSmartViewPro, please make sure that you have
completed network configuration of the IP camera as detailed in the Manual. You can access
to the camera via Internet.
4.2 App Interface
4.2.1 Interface
Camera: Camera list and relevant function settings of the camera;
46
Figure
4.2.1.
1
Alar
m:
Alarm
event
log of
the
camer
a;
Figure
4.2.1.
2
47
Picture
s: View
the
pictures
manually
captured
on mobile
phone
while
watching
videos on
the
camera.
Figure
4.2.1.
3
Recor
ds:
While
watch
ing
the
videos
on the
camer
a, the
video
files
stored
on the
remot
e
camer
a
memo
ry
card
can be
revie
wed
and
videos
record
ed on
48
the
mobil
e
phone
.
Figure
4.2.1.
4
More:
One-key
Wi-Fi
configurat
ion and
review
related
versions
of the app.
Figure
4.2.1.
5
4.2.2
Share
Pictu
re
Enter
Pictur
es
49
Choos
e the
equip
ment
image
s to be
revie
wed
Select
the
image
to be
revie
wed
Press
and
hold
the
image
to be
shared
Click
the
"Shar
e"
button
.
Figure
4.2.2.
1
4.2.3
Add
Came
ra
50
Figure
4.2.3.
1
There
are
three
metho
ds
availa
ble to
add
camer
a: add
manu
ally,
add
by
Scan
QR
code
on the
camer
a
body
and
add
by
LAN
search
.
Add
by
Scan
QR
code
and
LAN
searc
h,
a)
Add
by "
51
LAN search"
Figure 4.2.8
b) Add by "Scan QRCode"
Figure 4.2.9
Default user name/password:
admin/123456
4.2.4
One-key
Wi-Fi
Configuration
Please refer to preceding
section 2.2.3 Mobile Phone
Set Up
4.3 Live View and Settings
4.3.1 Viewing Camera on Single Window
a. Select the cameras successfully added and displayed online;
52
Fi
g
ur
e
4.
3.
1.
1
b.
53
Click
the
monitoring screen.
The video menu action bar will appear to allow pan/tilt control, taking pictures,
video/audio monitoring, intercom and other advanced functions.
Figure 4.3.1.2
54
Exit
Landscape ON/OFF
IR Led ON/OFF &
OFF
Auto
Preset Set
Flip
Mirror
Cruise
Preset Setting
Record
Listen
or Call Preset
Brightness
Contrast
Horizontally
Snapshot
Talk
Restore to Default
Cruise
Vertically
Resolution: QVGA/VGA/1080
c. IR Led ON/OFF & Preset
55
Figure 4.3.1.3
d. Resolution Setting:
Click "VGA" to enter Resolution Settings menu for switching video resolution of the camera.
56
Fi
g
ur
e
4.
3.
1.
4
4.
3.
2
V
ie
w
in
g
C
a
m
e
r
a
o
n
M
ul
ti
pl
e
W
in
d
o
w
s
A
.
C
li
c
k
to
e
57
nter
Multiple
Windows mode.
Fi
g
ur
e
4.
3.
2.
1
58
B. Click connected
cameras to enter
Multiple Windows mode.
59
Figure 4.3.2.2
4.4 Remote Playback SD Card Recording
Click "Video" in the Main Menu to enter "SD Card" and check all the video files you want to
view. Video types can be checked as required.
60
Figure
4.4.1
4.5
Adva
nced
Settin
gs
4.5.1
Wi-Fi
Set
Up
Please
refer
to
sectio
n
2.2.3
Mobil
e
Phone
Set
Up
4.5.2
User
Settin
gs
Click
to
enter
"Adva
nced
Settin
gs""
User
Settin
gs";
the
user
name
and
61
password of
camera
can
the
be
modified.
Figure 4.5.2.1
4.5.3 Alarm Setting
Click
to
enter
"Advanced
Settings-Alarm
Setting";
Motion
Detect Armed, Input
Alarm, Trigger Level
and Alarm Trigger
and
E-mail
notification can be
performed on the
camera.
Figure 4.5.3.1
4.5.4 Time Setting
Click
to
enter
"Advanced
Settings-"Time
Setting". The user
can calibrate the local
time zone of the
camera to set the
correct time zone.
62
Figure
4.5.4.
1
4.5.5
Mail
Settin
g
Click
to
enter
"Adva
nced
Settin
gs-"
Mail
Settin
g";
when
the
user is
using
mail
alarm
functi
on,
outbo
x and
inbox
param
eters
can be
set.
Please
refer
to
5.3.2.
9 for
settin
gs.
Figure
4.5.5.1
63
4.5.6 FTP Setting

Click
to
enter
"Advanced Settings-"FTP Setting"; when the user is using the FTP alarm, user parameters of
FTP servers can be set.
Figure 4.5.6.1
Please refer to 5.2.3.8 for
FTP settings.
4.5.7 SD/TF Card Setting
Click to enter "Advanced
Settings-SD
Card
Setting". The user can
obtain stored information
on the camera with this
function.
Reminders:
1. Please perform SD card
formatting before SD card
video recording.
2. If SD card formatting is required during video recording, please stop SD card video
recording first.
The duration of SD card formatting is about 20s.
5.
Figure 4.5.7.1
Web Access
There was a CD included

when you bought the
camera, please insert it into
the CD driver of your PC to
install the search tool
SearchPro to your PC. If
your PC doesnt have a CD
driver or the CD cant be
read, please go to our
official
website
www.wansview.com/service
to download the SearchPro
Tool.
Please note: SearchPro can only be used in a LAN.
After successful installation, run SearchPro to start searching and it will display the screen as
shown in Figure 5.1. Double click the camera and there a dialog box will pop up which
requires you to input your user name and password to log on the cameras web interface as in
Figure 5.2.
64
If you lost the label

which is on the
bottom of camera and forget the DID number, you can select Smart P2P with SearchPro to
get the DID number (Device Name). Also you can change the cameras IP address and Port
number via the Search Tool.
Figure 5.1
Figure 5.2
Reminder
: Default
user
name/pas
sword:
admin/12
3456.
Please
65
change the
password.
Figure 5.3
View
VideoMode 1:
APNPI
viewing
mode
(OCX
plugin)
You
must download the OCX plugin the first time you use View Video Mode 1. Click Download Plugin
to download and install the plugin as below Figure.
Figure 5.4
When
you select
Video
Viewing
Mode 1
with
Google
Chrome or
Firefox,
please ensure
to
use
the
right version : (since they do not support the APNPI plugin)
View Video- Mode 2: Flash Player mode (Adobe Flash Player plugin)
When you select Flash Player mode, if the Flash Player plugin is not installed, the browser will
automatically prompt you to download and install the file.
When you select Flash Player mode, the multiple image function is not supported, nor is multiple
region motion detection. The Microsoft Edge browser is supported.
5.1 Live Video

Video plays after clicking into the video browsing interface.
66
Figure 5.1.1
Listen
Talk
/ Play/Stop
640x360
Cruise Vertically
320x180
Stop
Snapshot
Record
Digital Zoom
Show/Hide Control Panel Multiscreen Switching 1920x1080
Cruise Horizontally
Center
Homepage
Preset Setting and Go to
Preset
Notes:
Digital zoom: Image magnification, 1x, 2x, 3x and 4x magnification.
5.2 Playback Video
Click "Playback Video" to enter the SD card video file playback page. Click the video date to
67
inquire.
Click
"Search" to list the
video files of the selected day. Click the listed files to play back. The files can be downloaded
by clicking the download button.
Figure 5.2.1
5.3 Set Up
5.3.1 System
5.3.1.1 Device Status
Click the "System Settings" button. You can check the current number of users with access to
IPC/Network connection method/MAC address of the device/SD card status and Recording
status /Internet IP address viewing etc. in the "Device Status" bar. Among these, "On-line
Users" will only show statistics of users watching the real-time videos on the camera;
"Recording Status " will show only whether Record Planning is on.
68
Figure 5.3.1.1
69
5.3.1.2 Time Setting

You can perform
"Time Setting" in the "Time Zone Setting" bar. Start to perform settings such as
"Synchronization with PC.
Figure 5.3.1.2
5.3.1.3 Pan &Tilt Setting
Rotational speed (slow, medium and fast) of pan/tilt, cruise laps (1-10 circles), auto-check
after booting, go center or disable the motion detection when PTZ moving can be set at "Pan
&Tilt Setting".
When the self-test centering button is off, preset positions can be activated:
1. Preset positions 1-8 are the positions after power on and reset of the device.
While selecting preset position 9, pan/tilt position will return to the state before restart, after
power on self-test, the equipment will return to the position after power off or restart.
70
Figure 5.3.1.3
5.3.1.4 Other Settings
The power status indicator light and Wi-Fi status indicator light of camera can be turned on or
off at "Other Settings".
71
Figure 5.3.1.4
5.3.1.5 Multiple Settings
Equipment can be added at "Multiple Settings". The 1st device is the native. A maximum of
three devices can be added. Only at multiple settings can one or four images be reviewed at
the Live Video interface. Multiple settings supports adding extranet IP addresses or dynamic
domain names.
72
Figure 5.3.1.5
73
5.3.1.6 Maintenance
At
"System
Maintenance", you can perform "System Setting" and "Restart Timing Setting";
Camera Reboot/Restore to default/Backup setting/Restore backup setting and System
Upgrade of the camera can be set at "System Setting" (Firmware for system upgrade can be
downloaded from the official website of the company: http://www.wansview.com/Service/).
At "Restart timing settings ", the timing restart function can be set for date and time settings.
Figure 5.3.1.6
5.3.1.7 Device Information
Enter About bar, Device name can be modified, and system firmware version/system
firmware time /WebUI firmware version etc. can be checked at "Device Information".
74
Figure 5.3.1.7
5.3.2 Network
5.3.2.1 IP Address Setting
At the "IP Address Setting" bar, IP address information of the camera can be modified. The
factory default value is DHCP (Automatically acquired)
Reminder: Please keep the network segment consistent so the IP address will not conflict.
75
Figure 5.3.2.1
5.3.2.2 Port Setting
At "Port Setting", the user can change web access port (http port). Port setting range: 8065535. Pay attention not to conflict with other port values.
76
Figure 5.3.2.2
5.3.2.3 Wi-Fi Set Up
At "Wi-Fi Set Up", click "Search" and start up "Wi-Fi". Choose the wireless router to be
connected. Input the password to connect to the router. Click Save to complete Wi-Fi
Configuration. After completing the configuration, click Test to confirm whether it is
connected to the wireless router.
77
Figure 5.3.2.3
5.3.2.4 UPNP
If the user needs to view the camera through the internet, the router and camera UPNP
function Auto Port Mapping has to be turned on.
78
Figure 5.3.2.4
5.3.2.5 DDNS Setting
The user can access the camera via DDNS domain name provided by the manufacturer for
free and a third party domain name. Port mapping is required while using domain name to
access (For port mapping, please refer to the FAQ). The third party domain name supports
3322.org/dyndns.org/No-iP.com.
79
Figure 5.3.2.5
5.3.2.6 RTSP Setting
The user can set the RTSP port after entering RTSP Setting bar. In addition, the RTSP
Authentication function can be closed. Default value of RTSP port is: 554 Selection range:
554-65535
80
Figure 5.3.2.6
Some general RTSP streaming media software can be adopted to access video on the device,
such as VLC. Access links are as shown below:
The first bit stream: rtsp://user: password @IP:rtsp port /live/ch0
The second bit stream: rtsp://user: password @IP:rtsp port /live/ ch1
The third bit stream: rtsp://user: password @IP:rtsp port /live/ ch2
5.3.2.7 Onvif Setting
Enter Onvif Setting. The user can start up and calibrate Onvif functions. The default setting
for Onvif calibration is on.
NVR devices of some manufacturers do not support camera access with Onvif calibration.
The device supports Onvif versions 2.5 and below.
81
Figure 5.3.2.7
5.3.2.8 FTP Setting
Enter FTP Setting interface. Fill out relevant FTP parameters according to the set up example
as shown in the figure below to achieve FTP document delivery.
82
Figure 5.3.2.8
Server Address: This field allows the user to designate a DDNS address for the FTP
server.
Server Port: This field allows the user to designate the port number for the FTP server.
User Name: Input FTP user name.
Password: Input FTP password.
Path: This field allows the user to specify a save path. For example: ./NCM625GA
Note: If you want to save the alarm picture and video to FTP, you must build an FTP sever,
then create an FTP account with a password (not an anonymous account) on your FTP server.
The FTP account must have create and delete file rights.
5.3.2.9 SMTP (E-mail) Setting
Enter SMTP (E-mail) Setting. Fill out relevant E-mail parameters as shown in the figure
below to achieve E-mail delivery. Mainstream E-mail suffixes supported by SMTP include:
smtp.gmail.com, mail.yahoo.com, smtp.gmx.com, smtp-mail.outlook.com. Take gmail setting
as an example.
83
Figure 5.3.2.9
To get started, make sure that the e-mail provider you are using supports SMTP functions.
Server address: SMTP stands for Simple Mail Transfer Protocol. This field allows the
user to enter the SMTP server used by the email service.
Server Port: This field allows the user to enter the port that corresponds to the selected
SMTP server. The SMTP port is usually set at 25 if there is no security. Some SMTP
servers have their own ports, such as 587 or 465. Specific port number is to be
determined by mail service provider.
Security connection: This dropdown box allows the user to select an encryption type.
Authentication: It should be on.
User name: Input FTP user name..
Password: Input FTP password.
Sender Address: This field allows the user to enter the email address to which alarms are
sent. This email address should be consistent with the above Email address for the User
name.
84

Receiver Address #1&#2: These fields allow the user to enter the receiver email address
which will receive any emails pertaining to alert and alarm emails.
Mail subject: This field allows the user to define the subject line of the email.
Mail content: This field allows the user to define the mail content.
5.3.3 Video and Audio
5.3.3.1 Video
Enter Video Encoding Setting to adjust camera power frequency and video stream settings.
Power frequencies include: 50HZ, 60HZ; (220V voltage selection 50HZ. 110V voltage
selects 60HZ, and 60HZ in Japan, Canada etc.)
Bit stream settings include: Resolution 1920*1080 or 1280*720 , Bit rate
(256~4096kbps), frame rate (1~30fps), steam control or stream type etc.;
Reminder: Audio transmission video can be controlled through the on/off button.
Figure 5.3.3.1
85
5.3.3.2 Audio Setting

Enter "Audio Setting". Mic volume and speaker volume can be controlled as well.
Figure 5.3.3.2
5.3.3.3 Image Setting
Enter "Image Setting" to set Mirror and Flip for camera image. Perform fine-tuning of
brightness/contrast/saturation/chromaticity to get better color effects.
86
Figure 5.3.3.3
87
5.3.3.4 On Screen
Display Setting
Enter "OSD Setting" to overlay the time and name on the video image.
Figure 5.3.3.5
5.3.3.5 Night Vision Setting

Enter "Night Vision Setting" to set IR LED and IRCUT. Once IR LED is off, the LED will
not work any longer.
88
Figure 5.3.3.5
89
5.3.4 Safety
5.3.4.1 User Setting
Enter "User ". The user can add, edit or delete users as needed.
Figure 5.3.4.1 1
1: Add user
Click Add to enter the following interface to add users and choose user authorities.
90
Figure 5.3.4.1 2
2. Modify the user: After clicking admin, it will turn blue. Click Modify and enter Figure
5.3.4.1 (3). The user can modify the user name, password or user authority. Click Save.
91
Figure 5.3.4.1 3
92
Figure 5.3.4.1 4
Reminder: After the operation, click Save. Then click Refresh so that the edited content will be
displayed on the web page.
5.3.4.2 IP Filtering
This screen allows for the filtering of IP addresses, either blocking them or granting them
access to the camera.
This feature helps make the camera more secure by limiting remote access only to approved
users. Below is a Screenshot of the IP Filtering screen.
93
Figure 5.3.4.2
5.3.4.3 Mask Area
The user can set up privacy in the Mask Area to be excluded from monitoring. Click Start
Setting and check certain windows. The image will be displayed corresponding to the red
box. Click the red box and it will turn green. Click and drag the mouse to move and modify
the size of the box. And then click Save to complete setting.
94
Figure 5.3.4.3
5.3.5 Alarm
5.3.5.1 IO Detector
Enter "IO Detector" to start up the detection function and set sensor type.
95
Figure 5.3.5.1
When using IP Deteter, user should tick this function.
Open means external alarm device is needed , and only with alarm trigger, alarm will be
valid.
If Close is ticked, the camera will be alarm continuously per 30 second.
5.3.5.2 Motion Detection
Enter "Motion Detection". The user can set 4 detection areas and sensitivity for each area ranging
from 1-100. The higher the value, the higher sensitivity will be.
96
Figure 5.3.5.2
97
5.3.5.3
Audio
Detection
Enter "Audio Detection" to start up audio detection and alarm function. In addition, detection
sensitivity setting can be set.
Figure 5.3.5.3
5.3.5.4 Alarm Action
Enter"Alarm Action" to respond to abnormalities detected by IO detection/motion
detection/audio detection etc and execute a variety of alarm actions at linkage
snapshot and sending via Email, snapshot and uploading to FTP, video uploading to FTP,
snapshot saving to SD card, video saving to SD card, linkage IO output and linkage pan/tilt
preset position.
98
Figure 5.3.5.4
Reminder: The method of "Combination Triggered Alarm" among alarm trigger types:
If the user starts up an Audio Detection Alarm and Motion Detection Alarm, the
"Combination Triggered Alarm" will be started up. Only when any abnormality is
detected simultaneously by the Audio Detection Alarm and Motion Detection Alarm will
the Alarm Action be triggered.
99
5.3.5.5 Armed Time

After setting the type
of Alarm Detection and Alarm Action, you will enter Armed Time setting. Alarm Action can
only be triggered when armed; the time system is 7d*24h, 15min. intervals. The camera
default is open 24 hours. The user can drag the mouse to perform continuous selection of the
arming time.
Figure 5.3.5.5
5.3.6 Storage
5.3.6.1 SD Card Management
Enter "SD Card Management", you can view and download the video files/picture files in SD
card, check the capacity usage of the SD card and perform SD card formatting.
100
Figure 5.3.6.1
101
5.3.6.2 SD Card
Capture
(Timed
snapshot)
Enter "SD Card Capture" for SD card setting. You can start up the SD Card Capture function
with a time interval of 5-2000s. Snapshot time frame will be set as well; the time system is
7d*24h, 15min. intervals. The camera default is 24 hours.
Figure 5.3.6.2
5.3.6.3 SD Card Recording
Enter "SD Card Recording" to enable the SD card recording function. You can set the time
span of each video file (range: 15-900s/file). The time frame of the video shall be set as well;
the time system is 7d*24h, 15min. intervals. The camera default is 24 hours.
102
Figure 5.3.6.3
Reminder: The system default is automatic overwriting for the SD card video. After the
storage space is full, the new video will automatically overwrite the earliest video file.
5.3.7 Log
Enter "Log". The user can check the functional operation log of the camera.
103
Figure 5.3.7
5.3.8 Local Configuration
Enter "Local Configuration". You can set the save path for videos and pictures on your PC as
well as the recording duration.
104
Figure 5.3.8
Reminders:
When using IE9 or higher, please run the browser video path and picture path as "
administrator" so that you can save the files successfully. The default video path is
"HYRec" on disk C. The default picture path is HYSnap on disk C.
The user can start up the Motion Detection Alarm and view the flashing box on the
screen.
105
5.4 Mac Web Access

For specific setup steps, please refer to section 5.3.
If no CD driver is available on a Mac computer, please log into the official website
http://www.wansview.com/Service/download/23.html to download the search tool. The icon
of the search tool is:
When accessing the camera via Mac,
available:
the following three functions will not be
1. When accessing the camera via Mac, the following icons will not be available for camera
setting. (As shown in Figure 5.4.1)
/ Play/Stop
Listen
Talk
Snapshot
Record
Digital Zoom
Figure
5.4.1
2. No motion
detection box is
available
under
mode 1 or mode 2.
Click Window 1, it
will show the full
screen
motion
detection box. (As
shown in Figure
5.4.3)
106
Figure 5.4.2
3. When accessing the camera via Mac, no local storage path is available.
6. Windows PC Software Access
6.1 About iSmartViewPro
ISmartViewPro is an IP centralized monitoring software provided by the SmartCloud IP Camera
centralized monitoring software manufacturer. It supports monitoring, intercom, video recording,
alarm detection and other functions on IP cameras on a LAN and internet environment.
ISmartViewPro supports installation and operation on a Windows system.
Features of iSmartViewPro:
Supports P2P cloud camera connection;
Supports DDNS dynamic domain name connection;
Supports multinational language switching;
Supports local schedule video recording;
Supports alarm recording and snapshot;
Supports audio monitoring and intercom;
Supports image settings;
Supports pan & tilt setting;
107
User
smart
"skin changing".
6.2 Operational Requirements
For stable operation of iSmartViewPro,
Internal storage: Over 1G
CPU: Dual-core CPU
Hard disk: Over 500G
Operating system: Windows XP or above(When using XP, please use Compatibility
mode. Kindly check FAQ 8.6).
Screen resolution: 1024*768
6.3 iSmartViewPro Installation
Access iSmartViewPro installation software:
Access the installation software from the camera disk or official website of our company
http://www.wansview.com/Service
Please create a desktop shortcut when you install iSmartViewPro
Desktop shortcut icon
6.4 iSmartViewPro Operation

6.4.1 CMS Interface
Double-click the desktop shortcut of iSmartViewPro on the desktop with the mouse to run
iSmartViewPro client software.
108
Figure 6.4.1
A: Camera control menu bar setting
B: Video viewing and video menu bar setting
C: Local menu bar setting
D: Camera operation log
E: Search
F: System language switching and other
function settings
109
6.4.2
Access
camera
to
6.4.2.1 Add Camera

Click the following icons
Add device icon
Figure
6.4.2.1
a. Search
to Add
Select
"Search to
Add" to
access the
search
page. Select corresponding device type for searching. Fill in the correct user name and
password for the detected device.
Reminder: After being saved, the device will be displayed in the device list.
Figure 6.4.2.2
b. Add device manually
Select "Add device manually" to access the add page. The items marked with * are required
110
to be filled in.
Reminder:
Please
select correct corresponding "device type".
111
Please fill out DID

while
selecting
SmartP2P.
Figure
6.4.2.3
Please fill
out DDNS
or
IP
address
while
selecting
X series.
Figure 6.4.2.4
6.4.2.2 Edit / Delete Device

Edit Device icon
Delete Device icon
Select a camera being added into the
device list and click "Edit Device" or
"Delete Device" to modify user
management parameters or delete the
device.
6.5 Play Video
Select the camera to play video from the device list. Double-click to "Play Video" with the
mouse.
112
Figure 6.5.1
Voice intercom icon; Audio monitor
icon; Snapshot icon;
Video and video status display
(divided into two types: manual video display
status and scheduled video display status);
Brightness and contrast of the camera
can be adjusted through the image parameter
setting button. The user can choose resolution, frame rate and bit rate, as well as can perform
mirror or Flip the image.
Figure 6.5.2
Pan/Tilt control
icon
UP DOWN
RIGHT
LEFT
6.6 System Settings

System Settings icon
The user can click
the following box for
advanced setup:
113
Figu
re
6.6.1
1:
Sav
e
Pat
h:
The
defa
ult
sna
psh
ot
pict
ures
and
vide
os
stor
age
path
is Disk D. The user can change the setting at his own discretion.
2. Alarm trigger: Supports snapshot, Alarm Recording, Play Alarming Voice.
Reminder: Only after setting the alarm on the camera (motion detection/alarm) can the local
"Alarm triggering" of iSmartViewPro be executed successfully.
3: Pop up Snapshot Window
4: Play automatically after reboot: When it is clicked, the devices in the device list will be
automatically connected and played after restarting the software.
6. Create scheduled video
The user needs to create scheduled video when required to use local video scheduling to set
the scheduled video; video status display (divided into two types:
status and
manual video display
scheduled video display status);
Figure
6.6.2
Remi
nder: While creating video scheduling, select Sustain Recording, stop record when the disk
is only 1GB space or not enough 1GB space, cover earliest file to continue record. File
duration can be changed as well.
114
Figure 6.6.3
6.7 Local menu bar
1 Play all devices in device list
2 Close all devices in device list
3 Playback and Query Recorded video
Open the video playback player so that the user can directly access corresponding video files
of each camera according to the video path. Please refer to the figure below.
Figure 6.7.1
4: View Camera on Multiple windows
115
Figure 6.7.2
5 Manage device Log

On this icon, users can query camera operation, such as detailed operation time for Play,
Snap
Record, Get Param, as well as log
type etc. as shown in Figure 6.7.3.
Figure 6.7.3
6 Full screen mode
Figure 6.7.4
7. Mac Software Access
7.1 About iSmartViewPro
116
ISmartViewPro 2.0 is an
IP centralized monitoring
software provided by the SmartCloud IP Camera centralized monitoring software manufacturer. It
supports monitoring, intercom, video recording, alarm detection and other functions on IP
cameras in a LAN and internet environment.
ISmartViewPro 2.0 supports the Mac OS operating system.
Features of iSmartViewPro 2.0:
Supports SmartP2P smart cloud platform camera;
Supports multinational language switching;
Supports local video;
Supports local video playback;
Supports remote SD card video playback
Supports audio monitoring and intercom;
Supports image settings;
Support pan & tilt setting, preset positions;
7.2 Operational Requirements
For stable operation of iSmartViewPro, the following minimum system parameters are
suggested:
CPU: Dual-core CPU
Hard disk: Over 500G
Operating system: Mac OS*10.9 or above
Screen resolution: 1024*768
7.3 Installation
Access iSmartViewPro 2.0 installation software:
You can download the software from the CD or official website of our company
www.wansview.com/service
Double click to open the dmg file. Drag iSmartViewPro 2.0 software to copy to the computer
according to the direction of the arrow.
117
Figure 7.3.1
7.4 iSmartViewPro 2.0 Operation
7.4.1 Interface
Run iSmartViewPro2.0 client software on the computer as shown in the figure below:
118
Figure 7.4.1
7.4.2 Device Library

Check setting list, add, delete and advanced settings of the camera
119
Figure 7.4.2.1
Icon: Show camera list by Icon;
120
Figure 7.4.2.2
List: Show camera list by List. Local Image and Record can be showed.
121
F
i
g
u
r
e
7
.
4
.
2
.
3
A
dd
Click to enter Add Camera. Cameras
can be added manually or Lan Search

Figure 7.4.2.4
Delete
Select
a
specified
camera.
Click
to
delete the
camera from
the list.
122
Figure 7.4.2.5
Set
Select a camera to perform the following settings
Device Edit
To modify device name
123
Figure 7.4.2.6
Device information
To check relevant information of the camera, format and start-up SD Card recording.
Figure 7.4.2.7
User Setting
To modify user name and password of the administrator
124
Figure 7.4.2.8
Time Setting
Figure 7.4.2.9
Alarm setting
125
Figure 7.4.2.10
Note:
1. External alarm equipment is required for IO alarm.

2. The higher the motion detection value, the higher the sensitivity will be.
WiFi Setting
126
Figure 7.4.2.11
7.4.3 System Settings:
127
Figure 7.4.3.1
7.4.4 Video Library

Click the cameras being added to the list at the right side for real-time viewing
128
Figure 7.4.4.1
Live Video
Real-time Live video, user can pan/tilt,
and choose Resolution and IR led ON/OFF.
Local Recording
Check local recorded files or playback
Listen, Talk, Snap, Record for the camera,
the local recorded video.
Remote Recording
Check video files on the SD card of
Recording is available as well.
the camera. Remote Playback SD Card
One Window
Windows Full screen
Four Windows Nine
129
Color Adjust:
Preset:
7.4.5 Camera Log:

The user can get online
information of the device
through a camera log query,
such as alarm information etc..
Figure 7.4.4.2
130
8.
FAQs/Troubleshooti
ng
8.1 Compatibility Settings for Internet Explorer
When using Internet Explorer 9 and higher to view the camera, if you already downloaded a
plug-in for camera, but still have no live video, please perform the following operations:
Click Compatibility View Setting (Figure 1) ----- you will see Figure 2, click Add, then click
Close.
Figure
8.1.1
Figure 8.1.2
8.2 Plugin
Issues
Question:
Ive already
installed a
Plug-in for
the browser,
but the live
stream
shows
messy code
like
the
image
below:
131
F
i
g
u
r
e
8
.
2
.
1
P
l
e
a
s
e
f
ollow these steps to fix this issue:
Open CMD ===> input command "regsvr32", press the space key===> find the installation package for
"npHYplayer.dll", then drag "npHYplyaer.dll" into the CMD window after regsvr32 (as shown in Figure
8.4) ====> Press Enter, a dialog box will pop up (Figure 8.5) that says that the npHYPlayer.dll has been
installed successfully. Click to confirm====>You can refresh or re-open the web page to view camera in
real time.
132
Figure 8.2.2
133
Figure 8.2.3
134
8.3 Install IE Tab for

Chrome 43
Due to the fact that Chrome43 and higher no longer supports NPAPI plug-in, the user needs
to add an IE tab for Chrome.
Here is how to install an IE tab for Chrome:
1. Visit https://chrome.google.com/webstore/search/IE%20tabhl=en to go to the Chrome
web store to download and install an IE tab.
Fi
g
ur
e
8.
3.
1
2.
O
p
e
n
C
hrome, right-click on a blank place, choose the IE Tab option-- click Open in IE Tab
135
Figure 8.3.2
8.4 Install IE Tab for Firefox 42
Due to the fact that Firefox42 and higher no longer supports NPAPI plug-in, the user needs to add an IE tab
for Firefox.
Here is how to install an IE Tab for Firefox:
136
1. Please visit
https://addons.mozilla.or
g/en-US/firefox/addon/ie-tab/ to download the IE Tab for Firefox.
F
i
g
u
r
e
8
.
4
.
1
2.
Open Firefox, right click and choose "View Page in IE Tab". Then you can view the live stream of the
camera.
Fi
g
ur
e
8.
4.
2
8.5 Port Forwarding
Every time you reboot the camera, the Local IP Address will be changed, so youd better set the
cameras local IP by using the SearchPro tool (on the CD).
There are two ways to do port forwarding:
1. One router connected (only one router is being used, and the router is directly connected
to the WAN)
Log on the router, find the Port forwarding (or Port Mapping or Virtual Server), then add the
cameras local IP and Port as in the figure below:
137
Figure 8.5.1
Figure 8.5.2
2 .Multiple routers connected (there are 2 or more routers being used, and your camera is
not directly connected to the router that is connected to the WAN port)
138
For example, there are

two routers . Router 1 is
directly connected to the WAN port, and router 2 is connected to router 1. The camera and
computer are connected to router 2.
Router 1 Local IP: 192.168.0.5
Router 2 Local IP: 192.168.10.12
WAN IP: 192.168.0.10
Camera IP : 192.168.10.14 Port :255
First, please log on to router 2, find port forwarding, then add the cameras IP and port.
Second, please log on to router 1, find port forwarding, then add the Router 1 IP and cameras
Port number.
Note: Because each brand of router is different, port forwarding methods may be different, please consult the
user manual of your router to carry out port forwarding.
8.6 iSmartViewPro Exit Abruptly on Windows XP

139
1:
Right
click
the
iSmartViewPro shortcut,
and select Properties as below.
Figure 8.6.1
2.
Select
Compatibility and
tick
run
this
program
in
compatibility mode
for
Figure 8.6.2
140
Technical Support
We hope your Wansvie
w IP Camera is enjoyable and easy to set up and use. You may have some additional questions or concerns
that are not clarified in this user manual. You can always contact us at :
Email: service@wansview.com / service2@wansview.com
Skype: service2@wansview.com
Note:
This user manual is for reference only. Slight differences may be found in the user interface.
All the designs and software here are subject to change without prior written notice.
For latest firmware and user manual, please go to www.wansview.com to download.
141

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Wansview Pro HD

1080P IP Camera NCM625GA

Revised December 25th 2015

Support Email/ Skype: service2@wansview.com

1.2 Product Profile............................................................................................... 10

2.1 Connection Diagram............................................................................................ 13

2.2.1 Wi-Fi Set Up Via Network Cable...........................................................

2.2.2 WPS/QSS One Key Wi-Fi Set Up...........................................................

2.2.3 Mobile Phone Wi-Fi Set Up.................................................................... 16

3.1 Software Installation...................................................................................... 19

3.3 Live View and Setting...................................................................................

Support Email/ Skype: service2@wansview.com

3.4 Remote Playback SD Card Recording...........................................................

3.5 Advanced Settings......................................................................................... 27

3.5.3 Time Setting......................................................................................... 28

3.5.5 FTP Setting............................................................................................ 29

3.5.7 SD Card Setting...................................................................................

4.3.2 Viewing Camera on Multiple Windows.................................................. 38

4.5 Advanced Settings......................................................................................... 40

4.5.4 Time Setting......................................................................................... 41

4.5.6 FTP Setting............................................................................................ 42

5.2 Playback Video............................................................................................... 45

5.3.1.2 Time Setting................................................................................ 47

5.3.2.1 IP Address Setting....................................................................... 50

5.3.2.3 Wi-Fi Set Up................................................................................

5.3.2.6 RTSP Setting................................................................................ 52

Support Email/ Skype: service2@wansview.com

5.3.3 Video and Audio................................................................................... 55

5.3.3.3 Image Setting.............................................................................

5.3.3.4 On Screen Display Setting........................................................... 57

5.3.4.1 User Setting................................................................................ 58

5.3.5.2 Motion Detection.......................................................................... 61

5.3.6.1 SD Card Management................................................................. 63

5.3.6.3 SD Card Recording....................................................................... 64

6.2 Operational Requirements............................................................................. 67

6.4.1 CMS Interface......................................................................................

6.4.2 Access to camera................................................................................

6.4.2.1 Add Camera................................................................................ 69

7. Mac Software Access............................................................................................

7.1 About iSmartViewPro...................................................................................

7.2 Operational Requirements............................................................................. 75

7.4.3 System Settings................................................................................... 81

8.6 iSmartViewPro Exit Abruptly on Windows XP...............................................

Support Email/ Skype: service2@wansview.com

In order to keep your

Important Safeguards and Warnings.

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

2.2 Wi-Fi Set Up

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

2. Wi-Fi Set Up Via Advanced Settings

Support Email/ Skype: service2@wansview.com

After installation, the

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com

Support Email/ Skype: service2@wansview.com