Professional Documents
Culture Documents
EDUCATION
B.A., Irvin D. Reid Honors College, Wayne State University
Detroit, MI
Major: Criminal Justice
Expected Graduation: June 2020
Awarded Wayne State University Gold Scholarship
Received Wayne State University Scholars Day Award
Demonstrated excellent time management skills to maintain excellent grades while working 30-40
hours per week to finance college education
Diploma, Chippewa Valley High School, Clinton Township, MI
June 2016
Graduated Magna Cum Laude, GPA: 3.82/4.0 (Top 10% of graduating class)
Demonstrated critical thinking skills by earning college credit from Advanced Placement (AP)
courses in AP World History, AP European History and AP US History with successful scores on
national examinations.
Enrolled in Career Technical Education Business courses for one year.
TECHNOLOGY EXPERTISE
Knowledgeable in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Office 365 and Google Docs
EMPLOYMENT EXPERIENCE
Kroger, Clinton Township, MI
March 2015 to present
Promoted to Produce Clerk, (7.2016 to present) Courtesy Clerk (3.2015 to 7.2016)
Check orders when produce is delivered by semi-truck with the invoice, to insure all products have
been delivered, load typically consists of 9 full wooden pallets of produce, delivered 7 days/week.
Demonstrated ongoing ability to work under pressure under mandatory timelines.
Efficiently stock produce during every shift to insure stock is rotated and quality product stocked.
Trained 5 new employees in Courtesy Clerk department meeting stores expectations, demonstrating
and coaching new employees to provide friendly and efficient service.
Provide exceptional customer service to all customers, Kroger team member and management staff,
effectively using positive and professional oral and written communication skills.
Crew Member, Dairy Queen, Clinton Township, MI
February 2014 to March 2015
Provided exceptional customer service to customers, taking orders, preparing and serving customers.
Followed sanitary serving guidelines, including sanitizing utensils and cleaning shop.
Answered telephone for incoming orders, accurately taking orders and preparing them for pick-up.