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NIKHIL OJHA

Profile & Value

linkedin.com/in/nikhil

+91 9530 348 122

E
nikhilojha2006@gmail.com

Skills Snapshot

Strategic Planning

Sales & Marketing

Extensive exposure in Banking Services coupled with the ability to think


strategically and develop strong relationships with key stakeholders.
Commands extensive knowledge of compliances, regulatory authorities,
and government regulations.

Establishes a strong monitoring and reporting system on key performance


indicators. Skilled in developing budget plans and RoI forecasting as well
as assessment for effective and efficient financial impact. Develops and
implements risk mitigation and opportunity plans.

Leadership

Executive Development

Customer Management

Growth Management

Business Development

Key Accounts
Management

Change Management

Team Leadership

Demonstrated experience as
Relationship Manager and as
an Associate Sales Manager
within Banking and Financial
Services companies. Creates
an
exciting
learning
environment
for
team
members while ensuring that
the
organization
worked
towards
improving
knowledge,
skills
and
behaviours that are needed
to drive business results
Proficient in driving high-value revenue and profit plans, large scale
cost savings, building prolific strategic plans to position organization for
long-term profitability and enhanced productivity and performance.

Jaipur, India
In

4+
years
experienced
banking professional with
sound business acumen to
develop short- and long-term
growth strategies to expand
financial
positions
of
organizations in the banking
and
financial
sector.
Penetrates new markets with
products
while
ensuring
adherence with statutory
compliances

Professional Summary
HDFC BANK Limited, Jaipur
RELATIONSHIP MANAGER (Emerging Enterprises GroupWorking Capital Finance)
Feb 2013 till date

Provide management and operational oversight of the


company's corporate based (SME, MSME, SSI) business
development operations in order to provide streamlined
operations, reduce operating costs, and achieve greater
profitability
Highlights:
Actively responsible in maintaining the highest standards of compliance

and ethics to build a huge and stable asset products base in order to
increase the profitability. Products includes, Cash Credit, Overdraft
Against Property, Bank Guarantee, Letter of Credit, Bill
Discounting, Export credit , Term loan
Provide effective secretarial support to market the bank products and
services across and acquire the best of clients to build a profitable client
base - ensure delivery of top line targets whilst handling business
of 11 branches of HDFC Bank in Jaipur

Channel Development

Franchisee Management

Compliance Management

Budgeting

Cost Control

Handle overall service delivery operations and monitor performance


against key success metrics while identifying and mitigating risks,
meeting quality, quantity, turnaround time and following up with clients
Provide strategic direction to the team members by effecting training and
detecting growth zones to facilitate creation of new opportunities;
support the achievement of their goals
Keep a tab on business dynamics and realign team plans to combat
competition and stay firmly afloat in fiercely competitive market
Leverage broad competencies in achieving highest standards of customer
service by being customer centric and proactive
Ensure the productivity of the branches and overall profit centre as per
the expectation of the company by planning activities for sales,
identification of training needs and measurement of product
penetrations, customer awareness and satisfaction
Maintain structured follow up with customers to ensure payment
realizations within contracted time period; update customers on the best
deals available

Business Process
Improvement

Academia
G.D. Memorial College,
Rajasthan
Technical University,
2011
MBA - Marketing &
Finance,
Jai Narayan Vyas
University
Jodhpur, 2009

B. Sc. Mass
Communication

JAIIB - Indian Institute Of


Banking
and Finance

Certification in Trade
Finance Currency; NISM
AMFI; NISM

125 Clients INR 150 crore


business
Elevated client
satisfaction
and Retention
level

Maximum
sales in 2
quarters
Cross sold
home loans,
savings a/c,
credit card

Large insurance
premium collected
against stock insurance

Generated revenue
from portfolio accounts
against remittance of
exporters & importers

INDUSIND BANK, Jaipur


ASSOCIATE SALES MANAGER (Mass Banking)
Jul 2012 - Feb 2013
Key Responsibility Areas
Channel
Business
Strategy
Management
Development
Execution
Conflict Management Customer
Budget & RoI
Relations
Highlights
Developed long-term channel (DST, DSA, DMA) management and route to
market strategies to deliver a process led and sustainable growth in
volume and distribution width
Forecasted sales targets, drove sales initiatives to achieve business
goals, and ensured sales force competency development through
continuous coaching and a robust review and feedback mechanism
Rendered administration support to the branch spirit to achieve branch
business objectives
Led business development and marketing activities for entire range of
banking products - Saving and Current Accounts, Credit Card, Life
Insurance, General Insurance, Mutual Fund, De-Mat Accounts, and Loans
Worked on large database of clients (exporters and importers) to provide
them effective and efficient services in their foreign currency exposure
Interacted with Corporate Clients, inclusive of Exporters and Importers,
for Exim Account and forward booking for trade account - built robust
relationship that resulted in LC opening and discounting and bill handling
and bill discounting

Personal
Information
Languages
Hindi and English

References
Available on Request

India Infoline P. Ltd., Jaipur


RELATIONSHIP MANAGER
Aug 2011 - Jun 2012
Highlights:
Accountable for rendering the best service standards to all the HNI
clientele
Devised effective strategies which expanded customer service offerings
and created new business
Fostered the companys propositions in the market and with customers.
Provided strong overall leadership and planning of activities/initiatives
designed to achieve long term business growth and profitability
Coordinated with clients individually for wealth management, portfolio
management, allied activities and formalities; offer clients effective
service solutions in a timely manner