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ASUS COMPUTER INTERNATIONAL

44370 Nobel Drive


Fremont, CA 94538

Phone #: 510-739-3777 ext 5105


Fax #: 510-608-4511
IMPORTANT RMA PROCEDURES

1. Must complete the RMA form entirely for processing


2. Serial # MUST be listed in order for processing -- Example: 54ZGT0T1234 or 54MCAC123456
S/N # will be located in 1 of the following places: Backside of product, Purple Parallel Port, or Side of PCI / CNR Slot
3. Authorized ASUS Distributor / Reseller - For DOA service, please provide invoice for processing
4. RMA number is valid for 60 DAYS from the date of issue.

RMA REQUEST FORM

Must complete ALL information and return by FAX to RMA Department

Company Name FRY'S ELECTRONICS


Contact Name
Address

FOR RMA USE ONLY

JESSIE AGPOON

ISSUE DATE _________________

1741 JUNCTION AVE.

City SAN JOSE

State CA

Phone # 408-350-2471
Email Address

TOTAL PCS _________________


Zip Code 95112

Fax # 408-350-2479

RTV#_____82-4929589_____________
RMA# _______________________

jda01@I.frys.com

IT'S CUSTOMER RESPONSIBILITY TO CALL IF NO RESPONSE WAS RECEIVED AFTER 24 HRS


MODEL #
1 ASUS P5K-E
2
3
4 ASUS P5E-VM
5
6 90-MBB5G0
7
8 90-MBB60K
9
10
11 90-MBB660
12
13
14 90-MIB1M5
15

SERIAL NUMBER
7AM0ACR78291
81M0AI131715
81M0AI131706
7CM0AI388497
7CM0AI388526
7BM0AI220242
77M0AI845790
82M0ACL04711
78M0AB185334
82M0ACL04746
79M0AC626722
82M0AI477655
76M0AC382886
76M0AD403043
81M0AD318436

DETAILED PROBLEM
UNSTABLE TO POST
NO POSTED
FAILED TO POST
NO POST
NO POST
NO POST
NO POST
FAILED TO POST
FAILED TO POST
FAILED TO POST
NO POST
FAILED TO POST
POWER IS ON AND OFF
NO POST
NO POST

16
17
18
19
20

82M0AD447762
77M0AD112805
81M0AD139279
81M0AD318483
82M0AD447799

FAILED TO POST
NO POST
NO POST
FAILED TO POST
CPU FAN DOESN'T WORK

For ASUS Computers USE ONLY:

If you have recently moved please check the box

ASUS COMPUTER INTERNATIONAL


800 Corporate Way
Fremont, CA 94539

Call Center:

018008367847

PROCEDIMIENTOS IMPORTANTES RMA:


1. El # de Serie (S/N) se localiza en los siguientes lugares: Parte trasera del producto, Puerto Paralelo Morado, a lado del PCI, ranura CNR .
2. Distribuidor/Reseller autorizados ASUS y clientes finales, favor de anexar ticket/factura para poder procesar.
3. El numero RMA solo es valido por 60 DIAS a partir de la fecha de expedicin
4.- Favor de llenar y/o modificar nicamente los campos de "Datos de recoleccin" y "Datos de Equipo(s)", marcados en amarillo en el presente formato.

FORMA DE SOLICITUD RMA


Datos de Recoleccin:

PARA USO EXCLUSIVO DE RMA

Nombre de la Empresa: (Si aplica)


Nombre(s) completo del Contacto:
Calle y nmero exterior:
N Interior:

Fecha de Expedicin:

Colonia:
Municipio Delegacin:
Estado:

CANTIDAD RMA:

Entre Calles:
Referencias Fsicas:
Ciudad:

Estado:

Telfono:

C.P.

RMA #

Celular:

Correo Electrnico:

ES RESPONSABILIDAD DEL CLIENTE LLAMAR SI NO HA RECIBIDO RESPUESTA DESPUES DE 24H


Datos de Equipo:
Nmero de Serie:

Modelo o Tipo de Equipo

1
2
3
4
5
6
7
8
9
10
11
12

Para USO EXCLUSIVO de computadoras ASUS:

Si se acaba de mover recientemente favor de marcar el recuadro

Falla y detalles concretos del problema que presenta el equipo.

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