Kelli J Brooks, BA, MHA, RN

132 Heritage Point Dr, Simpsonville, SC 29681 kellijbrooks@gmail.com

Professional Profile:

Extensive experience in organizing and directing multi-disciplinary personnel

Proven ability and comprehensive knowledge of healthcare operations, nursing administration, patient care
delivery systems, budget development/implementation, human resource management including mentoring and
role development
Persuasive leadership and skilled interpersonal interactions including formal presentations and project
development
Dedicated and motivated professional who enjoys the challenges of leading diverse groups in providing the best
healthcare possible
LEAN Projects in Surgical Services On Time Starts, Turn Over Time, Block Utilization
Lean Six Sigma Green Belt

Professional Experience:
Bon Secours St Francis Health System Greenville, SC
Administrative Director Surgical and Peri-Operative Services
4/2015 - Present
Founded in 1932 the hospital was taken over by The Franciscan Sisters of the Poor in 1942. St Francis Hospital is a
Catholic hospital that was the only faith-based hospital in the upper state of South Carolina at that time. St Francis
Downtown and St Francis Eastside Hospitals are now part of the Bon Secours Health System which is a private, notfor-profit health system. The two facilities have a total of 337-beds with all private acute- care patient rooms. The
Mission of Bon Secours Health System is to bring compassion to health care and to be Good Help to Those in
Need, especially those who are poor and dying. The hospital has earned a national reputation for excellence and
innovation in patient care, outstanding surgical programs and cancer research. St Francis Health System has earned
regional and national recognition for excellence in bariatric surgery, minimally invasive gynecological surgery,
general surgery, cardiac care, total joint replacement and orthopedic surgery.
Responsible for all aspects of financial, human, quality functions ensuring an efficient and viable surgical and perioperative departments in collaboration with the VP of Surgery, administration, management and the medical staff.
Current Responsibilities:
St Francis Eastside Hospital 8 ORs, St Francis Downtown Hospital 19 ORs, Upstate Surgery Center
2 ORs, Bon Secours St Francis Surgery Center 2 ORs; Total - 31 ORs. 26,000 cases per year.

Direct supervision of 15 supervisors/clinical coordinators within the health system

Coordinate and oversight of 300+ staff in Pre-Assessment, Pre-op, OR, PACU, Central Processing, Central
Supply, and Surgery Scheduling at all locations
Demonstrate ability to effect good medical staff relations, working with highly qualified specialty
physicians
Assumes an active leadership role with the hospitals governing body, senior leadership, medical staff,
management, and other clinical leaders in the health systems decision-making structure and process
Lead the development and writing of and approves for the surgical and peri-operative departments:
standards of nursing/allied health professional practice; nursing standards of patient care, treatment, and
services; nursing policies and procedures; staffing plan(s); and standards to measure, assess, and improve
patient outcomes.
Lead the development and successful implementation of the staff, capital and operating budgets in
alignment with the organizations strategic plan.
Ensures programs and processes are available to assess and develop competencies necessary for all
designated staff to achieve optimal patient outcomes
Participates in and/or negotiates contract terms and business relationships with vendors
Establishes and maintains strong positive relationships with physicians, administration, management, and
Vendors

Oversees the personal and professional development of work teams to assure the skill set necessary to
achieve the organizations goals. Collaborates with nursing and medical staff in the development and
measurement of performance standards of patient care
Responsible for regulatory compliance within the surgical and peri-operative departments - knowledge of
Joint Commission, Department of Health and Environmental Control, and OSHA regulations.
Coordinates facility initiatives through development of work plans, work teams and implementation
processes.

Key Accomplishments:

Project Hybrid Room Planning, Creation, Implementation, Evaluation of Hybrid Room for
Cardiovascular, Cardiothoracic, and Interventional Radiology use
Project Surgical First Assistant Program Creation of program, Evaluation material, Credentialing
Project Bon Secours St Francis Surgery Center repurpose for Hand and GI procedures - Budget,
Resources, Equipment, Strategic Plan Creation; Implementation January 2017
Project Renovation of Central Processing - Planning, Creation, Implementation
Staff Engagement 4.60 GrandMean 85th percentile
Leader - Outpatient Cost Initiative to reduce costs saved $2 million over 3 years
Leader Surgical Complications Initiative to reduce post-op complications saved $500,000 this fiscal
year
Healthgrades Americas 100 Best Hospitals, Americas 100 Best Joint Replacement and Orthopedic
Surgery, Americas 100 Best General Surgery, Center of Excellence in Bariatric Surgery, Center of
Excellence in Minimally Invasive Gynecological Surgery

Bon Secours St Francis Health System Greenville, SC

Director Surgical and Peri-Operative Services
8/2008-4/2015
Hired as Director of Surgical Services over Eastside hospital; 2011 Director of Surgical and Peri-Operative Services over
Eastside; 2013 - Director of Surgical and Peri-Operative Services over Eastside, Upstate Surgery Center, and Bon Secours St
Francis Surgery Center. Responsible for 120 staff in 6 departments and 3 facilities which included an Ambulatory Surgery
Center. Responsible for providing leadership and supervision to multi-disciplinary personnel, budget development and
implementation, and human resource management including mentoring and coaching of staff.

Key Accomplishments:
Facilitated Surgical and Peri-Operative Department compliance with regulatory agencies
Provided mentorship for new roles and new leaders
Adeptly managed staff relations conflicts
Enhanced communication, serving as a liaison between VP of Surgery, floor nursing units, surgical and
Peri-Operative staff leaders
Facilitated process improvement for patient flow between orthopedic floor and Surgery
Improved professional relationship with medical staff to ensure continuous quality improvements in
clinical and operational situations; clinical performance standards maintained
Increased physician satisfaction Gallup 90th percentile
Increased staff satisfaction Gallup scores by 28%
Decreased employee turnover from 5% to less than 1% from 2013 to 2015
Reduced IV Ofirmev (Acetaminophen) use by $300,000
Collaborated with Respiratory Therapy on a Respiratory Therapy Protocol that led to decrease in
Respiratory Complications after surgery in Total Joint Arthroplasty patients by 25%
Part of the South Carolina Safe Surgery 2015 Initiative to create and implement a new Surgical Safety
Checklist in all hospitals in SC to promote patient safety
Improved budgetary compliance through decrease in overtime utilization, cost effective practices
Improved department operations and the workplace environment through effective management of
resources which included practice, regulatory and behavioral compliance
Facilitated development and implementation of policies

Del E. Webb Memorial Hospital

Registered Nurse, Clinical Team Leader Second Shift
1/ 2006 1/2007
Nursing leadership role responsible for second shift Operating Room staff. Worked with the other Clinical
Team Leaders and Director on: departmental staffing plan, job descriptions, accountability systems in the OR,
hiring, performance coaching for improvement, evaluations, patient concerns and satisfaction. Circulated
cases as needed.

Key Accomplishments:
Participated in installation and implementation of electronic medical record.
Superuser and held training classes for new electronic medical record
Facilitated improvement of nursing practice
Participated in system based management council

Premier Healthcare Professionals

Registered Nurse, Traveling Nurse in the OR
1/2005 7/2008
Responsible for direct patient care, quick turnovers between cases, Surgical Site Infection Prevention, and
completion of charting and tasks each shift.

Key Accomplishments:
Expanded knowledge and experience in service lines and learned new skills
St Francis Eastside in Greenville, SC - 8 ORs worked in all service lines except hearts
Mayo Clinic Hospital in Scottsdale, AZ - 20 ORs Robotic Urology RN
Banner Good Samaritan Hospital in Phoenix, AZ - 18 ORs worked in all service lines except hearts
Del E Webb Hospital in Sun City West, AZ - 10 ORs Orthopedic RN

Other Employment (upon request)

1987-2005

Education
2018
2008
2002
2000
1992

Bachelor of Science Nursing enrolled, Bon Secours Memorial College of Nursing, Richmond, VA
Masters Degree Health Administration, University of Phoenix, Phoenix, AZ
Associate Degree Nursing, Piedmont Technical College, Greenwood, SC
Surgical Technologist Certification, Piedmont Technical College, Greenwood, SC
Bachelor of Fine Arts, Lander University, Greenwood, SC

Professional Activities/Awards
2015
2014
2012
2008
2008
2008
1990
1998

National Association of Professional Women

SC Hospital Association Safe Surgery 2015 Initiative presenter
Lean Six Sigma Green Belt
Cambridge Whos Who Honors Edition
Lambda Chi Nu Nursing Honor Society
Phi Theta Kappi, Nursing Society inductee
Honors International Program
Sigma Theta Tau Honor Society

References: Upon Request