FAVORITE HEALTHCARE

STAFFING
Presentation By:
Ally Render

OVERVIEW
Staffing Agency
Favorite helps companies fill day-to-day temporary assignments or short
term local contracts.
Customers include
Hospitals, long-term care and assisted living
Home care and hospice clinics and laboratory services
Pharmaceutical and medical products wellness services and clinics
Physicians Offices

INITIAL OBSERVATIONS
A very tight knit group - playing around with
each other before the meeting began
No actual meeting space was told that later
on this space had been turned into a disaster
relief center
Directional control taken by the director and
the conversational patterns

EVALUATION
Small Group consists of 4 people
Director
Assistant Manager
Team Lead #1
Team Lead #2
Team Lead #3

LEADERSHIP
Leader - Director
Second youngest, the most apparent natural born leader.
Worked her way up through the company to get her title
Emergent Leader
Problem Solver, mediator, distributor of information

Second in Command Assistant Manager

Youngest group member
Appointed to her role - designated leader
Encourager used to produce productivity

ROLES
Team Leads chosen (appointed) by director
Oversee 2-4 people
Serves as point of reference
Team Lead #1
took initiative to be the recorder in both observations

Team Lead #3 - initiator-contributor

Provided a solution to an issue that the branch had been
experiencing for quite some time.
The hierarchy of this group = carefully chosen

ROLES
The hierarchy of this group
= carefully chosen

Director
Assistant
Manager

Team Lead
A

Team Lead
B

Team Lead
C

NORMS
Order of when group members spoke in the meetings
Director Assistant Manager Open Discussion

Content of the meetings

Address problems offer solutions what was working

accomplishments
Meeting times were the same date, place and time each week

Assistant Manager
In charge of morale

GROUP CLIMATE
Endless support
Achieved tasks as a cohesive unit
Rewards when goals were reached team
building activities
Not used to bring closer together

Overall VERY POSITIVE

TYPES OF LISTENERS
Communicated Efficiently = Good Listeners
High level of respect
Detailed explanations given to discussion questions
Inclusion and engagement from all members

New Procedure Example

BARRIERS AND CONSTRAINTS

Message Channel
Enclosed, exclusive room did not stop the noise
External, physical noise
Internal lost concentration
Shift in listening business was much busier

Shift from content-oriented listeners to timeoriented listener

BLOOPERS