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Chapter 2

Control Models

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Chapter 2 Learning Objectives

This chapter presents an overview of the most commonly used


and globally accepted model of governance.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

In response to a wave of financial reporting


scandals in the United States during the
1980s, five professional organizations came
together to form the Committee of
Sponsoring Organizations of the Treadway
Commission (COSO).
As they discussed the control breakdowns
that led to the scandals, they realized that
traditional concepts of internal control were
inadequate.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Many of the organizations involved in the


scandals had sound controls procedures.
The breakdowns happened either because
management lacked integrity or because the
organization did not fully comprehend and deal
with the risks inherent to its business model.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

In 1992, COSO published Internal ControlIntegrated Framework.


COSO defines internal control as follows:
Internal control is a process, effected by an
entitys board of directors, management and
other personnel, designed to provide
reasonable assurance regarding the
achievement of objectives in the following
categories:

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Effectiveness and efficiency of operations


Reliability of financial reporting
Compliance with applicable laws and
regulations
The implication of internal auditors is that
control must be evaluated over all three
categories of objectives in order to render an
opinion on the adequacy and effectiveness of
the overall system of internal control.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

The document goes on to say: This definition


reflects certain fundamental concepts:
Internal control is a process.
Internal control is effected by people. Its not
merely policy manuals and forms, but people
at every level of an organization.
Internal control can be expected to provide
only reasonable assurance, not absolute
assurance, to an entitys management and
board.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

The essence of the COSO framework is what


it calls the five components of internal control:
Control Environment
Risk assessment
Control Activities
Information and Communication
Monitoring

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Control environment- The core of any


business is its people-their individual
attributes, including integrity, ethical values
and competence-and the environment in
which they operate.
The control environment contains seven
factors:

1. Integrity and ethical values


2 Commitment to competence
3. Board of Directors and Audit Committee

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework
4. Management Philosophy and Operating Style
5. Organizational Structure
6. Assignment of authority and responsibility
7. Human Resource policies and practices
The glossary of the International for the Professional
Practice of Internal Auditing aligns closely with
COSO. The factors included in the definition of the
Control Environment are identical except that the
board is not included.
Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Control environment The attitude and actions of


the board and management regarding the
importance of control within the organization. The
control environment provides the discipline and
structure for the achievement of the primary
objectives of the system of internal control. The
control environment include the following elements:
Integrity and ethical values
Managements philosophy and operating style

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Organizational structure
Assignment of authority and responsibility
Human resource policies and practices
Competence of personnel

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

The COSO components can be summarized


briefly:
Risk assessment- The organization must
define its objectives, which should be aligned
top-down and across the organization. The
organization must also systematically identify
assess, and manage the risk to accomplish
those objectives.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

Control Activities- Control policies and procedures


must be put in place to ensure that risk
management actions are effectively carried out.
Information and Communication- Both are
needed for people to effectively conduct, manage,
and control operations.
Monitoring- Ongoing monitoring is needed so the
organization can dynamically react to change.
Separate evaluations are needed to provide
assurance that the components are well designed
and operating effectively.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Control-Integrated
Framework

These four components are the essence of


the risk management process. Most
commentators have credited the COSO
framework as being one of the major drivers
of the enterprise risk management movement
discussed later in this chapter.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Risk Management Models

In 2004, COSO published Enterprise Risk


Management-Integrated Framework-This
framework defines risk management similarly to the
way COSOs Internal Control-Integrated frameworkCOSO defines enterprise risk management as
follows: Enterprise risk management is a process,
effected by the entitys board of directors,
management and other personnel, applied in
strategy setting and across the enterprise,designed
to identify potential events that may affect the entity,
and manage risk to be within its risk appetite, to
provide reasonable assurance regarding the
achievement of entity objectives

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
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Risk Management Models

Finally it expands from the five components


of internal control to eight components of
enterprise risk management.
1. Internal environment- This is the control
enviroment with the additional concepts of
risk management philosophy and risk
appetite. It forms the basis for how risk and
control are understood and dealt with by the
organizations people.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
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Risk Management Models

2. Objective setting- This is the first of four


components that are all more or less
contained in the control frameworks Risk
Assessment component. For an organization
practicing ERM, these elements become
important enough to be components in
themselves.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
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Risk Management Models

3. Event identification- One meaningful


difference is that risk identification becomes
event identification. Events can be either
risks or opportunities. Opportunities are
funneled back into strategy or objectivesetting process. Risk are carried forward into
the rest of the risk management process.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Risk Management Models

4. Risk assesment- Risks are assessed as


to their likelihood and impact, on both and
inherent and residual basis
5. Risk response- Risks responses include
avoiding, accepting, reducing, and sharing
the risk. The risk responses should align
residual risk with the organizations risk
tolerance and risk appetite.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Risk Management Models

6. Control activities- Policies and procedure must


be put in place to ensure that risk management
actions are effectively carried out.
7. Information and communication- Both are
needed for people to effectively conduct, manage
and control operations.
8. Monitoring- Ongoing monitoring is needed so the
organization can dramatically react to change.
Separate evaluations are needed to provide
assurance that the components are well designed
and operating effectively.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

The International Organization for Standardization


(ISO) is a network of national standards institutes of
162 countries that issues globally accepted
standards for industries, processes, and other
activities.
ISO 3100 is not as specific aso some ISO
standards.
This is because it recognizes that, to be effective,
risk management must be tailored to each
organizations size, industry, culture, and
legal/regulatory environment.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

Also, it should be integrated into the existing


management practices and processes, which
will be unique to each organization.
Instead, it provides a set of 11 core
principles, a risk management framework,
and a high level process that is required for
best practice risk management.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

ISO 31000s 11 core principles should apply


at all levels of the organizations. These
principles include, among others that risk
management should create and protect
value, be tailored to the organization, be
integrated in the organizations processes
and decision making, be systematic, dynamic
and responsive to change, and take human
and cultural factors into account.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

Like the COSO framework, ISO 3100 defines


risk management terminology.
This terminology is similar to COSOs and is
likely to become universally accepted. Most
of these terms are defined similarly in COSO
and are commonly used by risk managers.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

Risk, as defined by ISO 31000, is the effect


of uncertainty on objectives. This effect can
be positive or negative and includes
outcomes that increase the likelihood and/or
consequence that objectives will be achieved.
COSO and many risks managers define risk
only as negative.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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ISO3100 Risk ManagementPrinciples and guidelines

Risk attitude, as defined by ISO 31000, is an


organization approach to assess and
eventually pursue, retain, take or turn away
from risk. COSO and many risk managers
use the terms risk appetite and risk tolerance,
which lend themselves to quantification.
While potentially useful, this quantification is
difficult to do in practice. ISO 31000 avoids
this difficulty by using the more general term
risk attitude.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Auditors use of Control


and Risk Models

The two COSO integrated frameworks are


conceptual frameworks. They give the user a
clear understanding of what internal control
and risk management are, as well as
terminology to facilitate discussion.
They tell the auditor what must be evaluated.
For example, the control framework says that
all five components and all three categories
of objectives are included in internal control,
so all of these things should be evaluated.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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Internal Auditors use of Control


and Risk Models

This statement does not apply to individual


audit projects. It does apply to the
organization as a whole.
If the internal audit activity never does
anything to evaluate, for example the control
environment, this is a scope limitation
The governing board should be made aware
of this and formally accept the limitation or
have it addressed.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
29

Internal Auditors use of Control


and Risk Models

The two COSO frameworks are not, however,


implementation guides. They do not tell the
internal audit activity how to evaluate internal
control or risk management.
Many risk managers find ISO more useful
than the COSO enterprise risk management
framework, and the IIA chose it as the basis
for the Practice Guide, Assessing the
Adequacy of Risk Management Using ISO
31000.

Copyright: Internal Auditing: Assurance and Consulting Services, by The Institute of Internal Auditors Research Foundation, 247 Maitland
Avenue, Altamonte Springs, Florida 32701-4201 U.S.A.
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