Executive Post Graduate Diploma in Management

Subject: Organizational Behavior and HRM

Sample Question paper (Reference only)
Level 1: Objective Type (2 marks each)
1.

The basis for performance standards is:
(a)

(b)

(c)

(d)
 (e)

2.

Which of the following is a future oriented appraisal technique?

(a)

(b)
 (c)

(d)

(e)

3.

BARS
Checklist
MBO
Field review method
Rating scale

Which of the following technique is least suspectible to personal bias?

 (a)

(b)

(c)

(d)

(e)

4.

HR plans
Employees
Managers
Compensation plans
Job analysis

BARS
Forced choice
Rating scales
Checklists
Critical incidents

Which of the following is an example of indirect compensation?

(a)

(b)

(c)
 (d)

(e)

Incentives
Profit sharing
Wages
Pensions
Salary

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5.

The most commonly used system of job evaluation is:
(a)

 (b)

(c)

(d)

(e)

6.

Which of the following is not offered in a job analysis?

(a)

(b)
 (c)

(d)

(e)

7.

Supervisors
Job incumbents
HRD
All of the above
None of the above

Job analysis questionnaire should include all, but the following:
(a)

(b)

(c)

(d)
 (e)

9.

Job descriptions
Worker attributes
Performance appraisals
Job specifications
Working conditions

Job descriptions should be reviewed by:
(a)

(b)

(c)
 (d)

(e)

8.

Job grading
Point method
Factor comparison
Ranking method
Job classification

Job status
Job duties
Working conditions
Performance standards
Job evaluation

Which of the following is not an environmental challenge facing human resources?

(a)

(b)
 (c)

(d)

(e)

Environmental activities
Global competition
Competition for scarce resources
Govt. policies
Changing workers

10. Human resource professionals:
(a)

 (b)

(c)

(d)

(e)

Should concentrate on developing expertise in HRM

Should follow a business like approach
Insists on the primacy of HR policies
Realize that Line Managers share their point of view
Try to get more authority over Line Managers

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11. During a recession, organizations should not:
(a)

(b)

(c)

(d)
 (e)

Consult the HR dept.

Change their strategy and lose sight of objectives
Cut managerial perquisites
Consider cutting wages
Lay-off workers immediately

12. Senior positions in foreign branches are generally filled up by:
(a)

(b)

(c)
 (d)

(e)

Foreign nationals
Failures from headquarters
Those with the best technical ability
Expatriates
Locals with political clout

13. A formal research effort to evaluate the current state of personnel management in an organization is
known as: (a)

(b)

(c)

(d)

(e)

Personnel audit
Personnel research
Personnel database
Personnel records
None of the above

14. Which of the following is a type of a personnel record?

(a)

(b)

(c)
 (d)

(e)

HR surveys
HR audit
Research projects
Attendance records
None of the above

15. HRIS stands for the following: (a)

(b)

(c)

(d)

(e)

Human Resource Information System

Human Resource Induction System
Human Recurring Inclination Set-up
All of the above
None of the above

16. What is voluntary arbitration?

(a)

(b)
 (c)

(d)

(e)

Voluntary give up
Decision always taken in favour of the workers
Use of third party for settling disputes
Self imposed obligations
A collective stoppage of work

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17. The major objective of industrial relations is: (a)

(b)

(c)

(d)

(e)

To maintain industrial democracy

To exploit workers
To combat govt. rules and regulations
All of the above
None of the above

18. Memberships in employee associations is:
(a)

(b)
 (c)

(d)

(e)

Involuntary
Unskilled voluntary
Voluntary
Semi-voluntary
None of the above

19. What is a Quality circle?

(a)

(b)
 (c)

(d)

(e)

Quality statistical tool

Circles in the circumference of the corporations
A small group of employees who meet periodically to solve quality related programmes
Participation
None of the above

20. Job enrichment:
(a)

(b)
 (c)

(d)

(e)

Reduces stress
Increases motivation
Increases job satisfaction
Increases leadership qualities
Increases job evaluation

21. Which of the following is a characteristic of an effective appraisal system?

(a)
 (b)

(c)

(d)

(e)

Rating scales
Reliability and validity
Stereotyping
Horn effect
MBO

22. ESOP is:
(a)

(b)

(c)
 (d)

(e)

Deposit linked insurance

Gratuity
Pensions
Employees can buy the stock of the company
None of the above

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23. KAIZEN is:
(a)

(b)

(c)

(d)
 (e)

Fringe benefits
Increase the time of work
Quality circles
Huge sales
Continuous improvement

24. Following is one of the methods of job evaluation:
(a)

 (b)

(c)

(d)

(e)

Critical incident
Factor comparison method
MBO
BARS
None of the above

25. How many types of career anchors are there?

(a)

(b)
 (c)

(d)

(e)

Four
Three
Five
Two
One

26. What are the components of pay structure in India?

(a)
 (b)

(c)

(d)

(e)

Sum paid for employee's expenses

Basic wages + dearness allowances
Premiums
Free gifts
None of the above

27. The amount of remuneration for a unit of time excluding overtime pay is known as:
(a)
 (b)

(c)

(d)

(e)

Wage policy
Wage rate
Minimum wage
Wage structure
All of the above

28. A method involving the creation of training facilities separate from the regular production area with
the same equipment is termed as:
(a)

(b)
 (c)

(d)

(e)

Counseling
Role playing
Vestibule training
In-basket exercise
None of the above

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29. Job rotation is defined as: (a)

(b)

(c)

(d)

(e)

Moving an employee from job to job

Traveling in factories during rest hours
360* rotation of the employee
Job in a IT industry
None of the above

30. Retrenchment is:
(a)

 (b)

(c)

(d)

(e)

A normal separation of people from an organization

A permanent lay-off for reasons others than punishment
No separation
Voluntary separation initiated by the employee
None of the above

31. The way the tasks are combined to form a complete job is known as:
(a)
 (b)

(c)

(d)

(e)

Job loyalty
Job design
Job sharing
Job enlargement
None of the above

32. MPDQ stands for: (a)

(b)

(c)

(d)

(e)

Management Position Description Questionnaire

Managers Post Delegation Questionnaire
Man Placement Design Questionnaire
Making Personnel Delight Questionnaire
None of the above

33. Human resource planning is a critical function for an organization pursuing what strategy?

(a)

(b)
 (c)

(d)

Stability
Retrenchment
Growth
Differentiation

34. The following act is adopted generally when parties fail to arrive at a settlement through voluntary
methods: (a)

(b)

(c)

(d)

Adjudication
Conciliation
Board of conciliation
Arbitration

35. Minimum number of members required to form a trade union is: (a)

(b)

(c)

(d)

7
10
15
20

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36. Job evaluation tries to evaluate:
(a)

 (b)

(c)

(d)

Persons
Jobs
All of the above
None of the above

37. Under the following act, the calculation of piece rated employee is 15 days wages and for every
completed year on an average is 3 months wages.

(a)
 (b)

(c)

(d)

ESI Act
Gratuity Act
Equal Remuneration Act
Provident Act

38. What is management's version of a union's threat to strike?

(a)
 (b)

(c)

(d)

Boycott
Lock-out
Lay-off
Close-down

39. A onetime payment some employers provide when terminating an employee is known as:
(a)
 (b)

(c)

(d)

Damages
Severance pay
Final settlement
Compensation

40. A method for increasing employee's insights into their own behaviour by candid discussion in groups
led by special trainers is known as:
(a) Self analysis training
 (b) Sensitivity training

(c) Self awareness training

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Level 2: Descriptive Type (10 marks each)

1.

What are the functions of a HR Manager in an industry in a developing country? What steps would
you take to ensure that they represent the aspirations of personnel while being paid is his/her
employer?

2.

Define the term personnel audit. Describe its objectives and importance. What are the challenges
and issues in Human Resources Management?

3.

Discuss the importance of training in the fast changing environment. How can training needs of
employees in an organization be identified?

4.

What are the major purposes of performance appraisal? Explain the steps involved in appraisal
process.

5.

What steps can a Manager take to do a better job of responding to the special needs of workers in
their early, middle and late career stages?

6.

Compensation refers to both extrinsic rewards and intrinsic rewards. Explain this statement and
state briefly the objectives that guide the design of compensation system in organizations.

7.

In implementing a pay for performance system, what key traps I must avoid to make the system
work as planned?

8.

What is job analysis? How can it be useful to the operating manager?

9.

Describe the interaction between Business planning and human resource planning. List the activities
that comprise the human resource planning system.

10. Ideally, HR professionals role is to facilitate heads of departments and team leaders to function as
HR managers. In the light of the above statement discuss briefly the nature and scope of HRM
function in organizations.

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