TEAM

UNIVERSITY
EXAMINATION BOARD
DEPARTMENT OF VOCATIONAL AND
DISTANCE LEARNING
DIPLOMA IN ADMINISTRATIVE AND
SECRETARIAL STUDIES

CODE:DSS 121: SHORTHAND 11

Academic year 2015/2016
END OF SEMESTER EXAMINATIONS
Year 1 semester 1
Instructions
All questions carry equal marks
Attempt any four (4) questions of your choice
All answers should be put on the provided sheet.

QUESTION ONE: Write the following passage into short hand, phasing
where necessary.

We are writing to say that we have not yet received the goods which you
said we could
Expect to receive early in January .when we wrote to you about this last
week you said
The goods would be sent off that day and that they would certainly be
received by us on
Monday of this week .no doubt you have a good reason for the delay .but
we feel you
Might at least have written to say that you could not keep to the date.
These goods are
Wanted for work on a job due to be shipped in four week s time, so that you
will see
How necessary it is for us that they be sent to us without delay.

if the

goods are not

received sometime this week, we shall not accept them when they do
come, as we can
get what is wanted in this city at a cost which is quite satisfactory.
Thank you for the little note which you left for me last night .i was away on
some special
Business, and so had to keep it until today .As you have asked me to do so,
I am only

Too happy to advise you about the new job. I certainly think you should
accept it, as it
Seems to me that the work would be just what you have no doubt that you
have wanted. The money you would be paid is quite good, and I have no
doubt that you would soon work your way up.

You would like us to have a

talk about, it together, just come to my office early tomorrow.

Question two: Give shorthand outlines and rules governing each
set of words (25marks)
a) Sixty
Justice
Desk
b) Rug
Reach
Wrong
c) Master
Investor
Minister
d) Fly
Beautiful
Arrival
e) Friday
Every
Other
f) Ten
Pain
Plan
g) Brief
Above
Active
h) Policy
Modesty
Lazy
i) Alone
Along
Alike
j) Week
Worry
Wear

Question three: Write the following phrases in shorthand

(25marks)
That it was necessary
As early as possible
For the goods
We shall be glad
Several times
That we were not
As we are
Years ago
As we have said
Two month ago
As soon as possible
For the year
And iam writing
We have several
As we have seen

And all the

and we think you will agree that the
In the magazine
Making up
We have not yet
That you received
Last year
That this is
That we were not
Able to make them
We shall be obliged
We are sorry
In this subject
He will be
And for this reason

Question four
Write the following shorts forms into shorthand (25marks)
a) Beyond
b) Would
c) When
d) Your
e) New York
f) Hour
g) Large
h) Whose
i) Should
j) Why
k) And
l) Different
m) Would
n) Several
o) Those
p) Subject
q) Gentlemen
r) Tried
s) Third
4 b) write these words in shorthand and principles guiding them
a) Deep
b) Memory

c)
d)
e)
f)
g)
h)
i)
j)
k)

Apology
Ready
Retail
Relieve
Army
Room
Firm
Five
Heavy

Question five: write the following in shorthand.

1. In our surprise we were influenced by a mere remark
2. Are you sure everything remembered can give pleasure to you
3. For over a year, our people largely respected His principles
4. It is remarkable that he should build without more insurance
5. A respectful remark is sure to give the owner pleasure
6. These people are sure to respect a doctor, however young.
7. A much larger building would be too dear to own
8. His respectful remarks are
9. Largely remembered in United States
10.
It will give them more pleasure to do everything themselves
11.
The owners themselves are sure to think it is more satisfactory.
12.
The bills were delayed for a year in the last decade.
13.
I believe you tried everything in your wish to cheer the
gentleman
14.
We were happy for they paid the damages in the usual time.
Question six: Give shorthand outlines of the following passage
The charge for the rug was put in your March bill. We wish to remove any
fear they may have, and we shall urge them to engage a lawyer. May we
take Polly and jack to see the parade on the forth of march? We shall make
up a party and have lunch at the cake shop.
We have given him the cheque to them today. Shall we take the mail to the
boat? We shall aim to change the name. We know they will come today.
They will take the lunch to the lake. Joe led the way to the lake but the say
it was too low to bathe. Was the mall delayed? It will be given to him
today.

In as much as it is necessary in this subject to deal extensively with the

language. He should see how easy it is to study as far as possible such
things as style and the best usage.
Nowadays business houses set an especially high valve on the ability to use
the language in the right way. Because so much emphasis is now given to
this ability he should resolve to make himself as far as possible a master of
the best form.

TEAM
UNIVERSITY
EXAMINATION BOARD
DEPARTMENT OF VOCATIONAL AND
DISTANCE LEARNING

DIPLOMA IN ADMINISTRATIVE AND

SECRETARIAL STUDIES

CODE:DSS 121: SHORTHAND IV

Academic year 2015/2016
END OF SEMESTER EXAMINATIONS
Year 1 semester 1
Instructions
All questions carry equal marks
Attempt any four (4) questions of your choice
All answers should be put on the provided sheet.

Question one: write the following into shorthand, phrasing where

necessary.
1) I will write to an officer of the firm today, and when I receive and
answer I will get in touch with you.
2) Although our costs are high, we have always refused to lessen the
value of our services.
3) When you master this subject, you will have a tool which will assist
you to secure a post in a business office.
4) The firm itself gives several reasons. Among them are the steady rise
in costs and higher taxes.
5) This item is listed in the catalogue at $. If you remit in five days you
can deduct two percent.

6) We wish to have this soap as soon as you can get it to us, as we are
having a sale on he first of the month.
7) You can rely on receiving the acid in two days. It will leave this city
tomorrow and we assume it will reach you the next day.
8) In our surprise we were influenced by a mere remark.
9) Are you sure everything remembered can give pleasure to you.
10)
What is the cause of delay? You seem to be slow in making
them up.
11)
We readily obey laws which history teaches us and they are the
wisdom of centuries.
12)
If I write out the names of the cities and the dates on which iam
to speak, can you type he schedule for me? I should like to have two
copies.

Question two. Give shorthand outlines and rules governing each

set of words in the provided space.
a) Heavy
Hotel
Hope
b) Time
Type
Pipe
c) Boy
Enjoy
Toil
d) Room
Form
Firm
e) Food
Move
Tool
f) Monday
Engage
Envelope
g) Family
Money

Monthly
h) Successfully
Necessary
Necessity
i) Council
Vessel
Counsel
j) Services
Boxes
Passes
Question three: Write the following in shorthand
Although
Administer
Statistics
Investors
Suggest
United state
Escape
Busy
Language
Night
Territory
Arrive
Remark
March
Authority
Earth
Inform
Funny
Venues
Sickness

Suggest
Wrong
Answer
Justice
Opposite
History
Zenith
Tuesday
Speech
Saturday
Since
News
Enjoying
Failure
Annoy
Admire

Question Four
We are having a special sale of our essence, as it is necessary to dispose of
some of our stock as early as Possible. How much shall we set aside for
you? As we know just what you can use, we can, if you like, select a dozen
cases and can take them as soon as you are ready.

We fear the cost of your steel fences is too high. Although we have bought
them each season for the past six years, we think we shall lose business
because we have to charge too much for them
In this city we must sell at low rates if we are to make a success of our
business .owing to
This fact, we have to emphasize the necessity of reducing as much as
possible the costs of
Our customers. Can you suggest something which will assist us?
You can rely on receiving the acid in two days. It will leave this city
tomorrow and we
Assume it will reach you the next day. Owing to the heavy losses caused by
the fire at our factory last month our stocks become low too. We are
making up for the lost time as far as we can.
Thank for the little note which you left for me last night. l was away on
some special
Business, and so had to keep it until today .as you have asked me to do
so .I am only too happy to advise you about the job .l certainly think you
should accept it , as it seem to me
That the work would be just what you have wanted. The money you would
be paid is quite good, and I have no doubt that you would soon work your
up. (25 marks)
Question five
1. We wish to remove any fear they may have, and we shall urge them
to engage a lawyer.

2. May we take Polly and jack to see the parade on the forth of march? We
shall make up a party and have lunch at the cake shop.
3. We are making a party and have lunch at the cake shop.
4. We have given him the Cheque to them today. Shall we take the mail to the
boat?
5. In our surprise we were influenced by a mere remark.
6. Are you sure everything remembered can give pleasure to you
7. For over a year, our people largely respected his principles
8. It is remarkable that he should build without more insurance.
9. A respectful remark is sure to give the owner pleasure

10.these people are sure to respect a doctor, united states

11.the bills were delayed for a year in the last decade
12 I believe you tried everything in your wish to cheer the gentleman.

TEAM
UNIVERSITY
EXAMINATION BOARD
DEPARTMENT OF VOCATIONAL AND
DISTANCE LEARNING
DIPLOMA IN ADMINISTRATIVE AND
SECRETARIAL STUDIES

CODE:DSS 211: SHORTHAND 111

Academic year 2015/2016
END OF SEMESTER EXAMINATIONS
Year 11 semester 1
Instructions
All questions carry equal marks
Attempt any four (4) questions of your choice

All answers should be put on the provided sheet.

Question one: write the following passage in short form phrasing where
necessary.
The charge for the rug was put in your March bill. We wish to remove any fear
they may have, and we shall urge them to engage a lawyer. May we take Polly and
jack to see the parade on the forth of march? We shall make u a party and have
lunch at the cake shop. We are making a party and have lunch at the cake shop.
We have given him the cheque to them today. Shall we take the mail to the boat?
We shall change the name. We know they will come today. They will take the
lunch to the lake. Joe led the way to the lake but they say it was too low to bathe.
Was the mail delayed? It will be given to him today.
Who will come to fetch the cash? We shall be at the bank at two. We know the
debt was paid. A cheque was given to him long ago. We saw them at the shop.
The bought a ball for jack. They got a doll for Ann, too. May we have cheque for
the bag bought on the tenth of May? We know they had a long talk but we think
they will give no cash. They say Bob owes the debt, but the watch was paid for on
the tenth. We think the chalk may damage the bag .No it will come off.
Ask Paul to attach a tag to the top of the bag. We shall check the damage to the
boat
They will come to the game today. They think they will be delayed. Show them the
way to the lake. Who will come to the boat / do they think we shall beg them to
come?
They may change the date to the tenth. Do they know the date? [25 marks]

QUESTON TWO: Give shorthand outlines and rules governing each set of
words in the provided space.
a]
Heavy____________________________________________________________________________

Hotel______________________________________________hope___________________________
__
b] Time
_____________________________________________________________________________
Type ______________________________________________pipe
_____________________________
C] Boy
_____________________________________________________________________________
enjoy
_____________________________________________toil_____________________________
d] Room___________________________________________________________________________
Form______________________________________________firm____________________________
e] Food ___________________________________________________________________________
Move _____________________________________________tool___________________________
F] Monday______________________________________________________________________
Engage _______________________________________envelop__________________________
g]Family---------------------------------------------------------------money-----------------------------------------------monthly_______________________________________
h) Successfully--------------------------------------------------------necessity---------------------------------------------Necessary--------------------------------------------------------i)

Council.
Counsel-------------------------------------------------Vessel---------------------------------------------k) Services
boxes-------------------------------------------------Passes.
25 marks

Question three: write the following phrases in shorthand (25marks)

That it was necessary

As early as possible
We shall be glad
Several times
For the goods
That we were not
As We are
Years ago
As we have said
Two months ago
As soon as possible
For the year
And I am writing
We have several
As we have seen

And all the

And we think you will agree that the
In the magazine
Making up
We have not yet
That you received
Last year
That this is
That we were not
Able to make them
We shall be obliged
We are sorry
In this subject
He will be
And for this reason

Question four
We wish to remove any fear they may have, and we shall urge them to engage a
lawyer
1) May we take Polly and jack to see the parade on the forth of march? We
shall make up a party and have lunch at the cake shop.
2) We are making a party and have lunch at the cake shop.
3) We have given him the Cheque to them today. Shall we take the mail to
the boat?
4) In our surprise we were influenced by a mere remark.
5) Are you sure everything remembered can give pleasure to you
6) For over a year, our people largely respected his principles
7) It is remarkable that he should build without more insurance.
8) A respectful remark is sure to give the owner pleasure
9) these people are sure to respect a doctor, united states
10)
the bills were delayed for a year in the last decade
11)
I believe you tried everything in your wish to cheer the gentleman
25marks

12)

Question five: I will write to an officer of the firm today, and

when I receive and answer I will get in touch with you.

13) Although our costs are high, we have always refused to lessen
the value of our services.
14) When you master this subject, you will have a tool which will
assist you to secure a post in a business office.
15) The firm itself gives several reasons. Among them are the
steady rise in costs and higher taxes.
16) This item is listed in the catalogue at $. If you remit in five
days you can deduct two percent.
17) We wish to have this soap as soon as you can get it to us, as we
are having a sale on he first of the month.
18) You can rely on receiving the acid in two days. It will leave this
city tomorrow and we assume it will reach you the next day.
19) In our surprise we were influenced by a mere remark.
20) Are you sure everything remembered can give pleasure to you.
21) What is the cause of delay? You seem to be slow in making
them up.
22) We readily obey laws which history teaches us and they are the
wisdom of centuries.
23) If I write out the names of the cities and the dates on which iam
to speak, can you type he schedule for me? I should like to have
two copies.

TEAM
UNIVERSITY
EXAMINATION BOARD
DEPARTMENT OF VOCATIONAL AND
DISTANCE LEARNING
CERTIFICATE IN ADMINISTRATIVE AND
SECRETARIAL STUDIES

CODE: SHORTHAND 1

Academic year 2015/2016

END OF SEMESTER EXAMINATIONS
Year 1 semester 1
Instructions
All questions carry equal marks
Attempt any four (4) questions of your choice
All answers should be put on the provided sheet.

QUESTION ONE: write the following sentences in short hand phrasing

where necessary.
1) Are you enjoying your study of this subject? I hope you are.
2) When you can write these exercises fast, you will be on your way to
making your living in a business office.
3) Besides its value to u, I hope you will like the subject for itself.
4) As you know, this subject is widely used in business offices, but it
has many uses besides this.
5) You can it use for many different purposes. Can you name some of
them?
6) The success of many as famous head of large business firm is due
to hi study of this subject. It was the first in his business career.
7) Write the signs as fast as you cam. Always read back what you
write.
8) Each time you write an exercise you should write it faster and read
it back faster.
9) Write the forms just as they appear in this book.

10)
In time you may, if you wish, write these same forms as fast
as you can speak.

Question two: give the outlines and rules governing each set of words:
a) Talk
Tall
Chalk
b) Lodge
Long
Lock
c) Family
Many
Money
d) Enough
Engage
Envelope
e) Food
Tool
Cool
f) Monthly
Daily
Apology
g) Deal
Meal
Team
h) Ready
Reach
Rug
i) Readily
Retail
Relief
j) Remedy
Form
Firm
k) March
Park
Party
l) Forty
Authority
Charge

Question three: a) write the following phrases in shorthand.

1) It will have
2) It will be
3) They will have
4) Which will
5) They will be
6) He will be
7) We shall be
8) Making up
9) Having the
10)
e shall be glad
11)
we have seen
12)
m writing
13)
we are
14)
at we were not
15)
st year

W
As
A
As
Th
La

B ) write the following in short forms

a) Be
b) It
c) Do
d) Which
e) The
f) To
g) Two
h) But
i) Who
j) Usually
k) Was
l) Think
m) Them
n) Have
o) We
p) Give
q) Him
r) Come
s) Thing

Question four: Give short hand outlines of the following passage:

The charge for the rug was put in your March bill. We wish to remove any
fear they may have, and we shall urge them to engage a lawyer. May we
take Polly and jack to see the parade on the forth of march? We shall make
up a party and have lunch at the cake shop.
We have given him the cheque to them today. Shall we take the mail to the
boat? We shall aim to change the name. We know they will come today.
They will take the lunch to the lake. Joe led the way to the lake but the say
it was too low to bathe. Was the mail delayed? It will be given to him
today. If they can get way, they will come to see the game. They will have
to leave at two, if they wish to see it.
We shall have to pay for the damage of the boat. If we can add them in
any way, we ought to do so. They will be leaving for Canada on the tenth
of the month.

Question five:
Write the following words in short form.
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)

Looking
Asking
Having
Being
Away
manage
catch
lack
saw
yellow
name
delay

m) below
n) make
o) may
p) aim
q) given
r) lake
s) length
t) lunch

TEAM
UNIVERSITY
EXAMINATION BOARD
DEPARTMENT OF VOCATIONAL AND
DISTANCE LEARNING
BACHELORS IN ADMINISTRATIVE AND
SECRETARIAL STUDIES

CODE: CORPRATE SECRETARIAL

PRACTICE
Academic year 2015/2016
END OF SEMESTER EXAMINATIONS
Year 11 semester 1
Instructions
All questions carry equal marks
Attempt any four (4) questions of your choice
All answers should be put on the provided sheet.

QUESTION ONE: Write the following in shorthand phrasing where

necessary.
a) Suppose some big customer of yours ceased to deal with you, what
would you do? We think you should write to him, asking if he had
any special reason for his silence.
b) This is what we are now asking you. Although in the past our
business with you in this city was extensive, several months have
elapsed since you last had any dealings with us. We should like to
know why, as we are unaware of any failure to give you the best.
c) We always desire to satisfy all our customers, large buyers or
small. We assure you we shall do anything we can to put things
right, if you think our service in any way was faulty.

d) I have seen you notice in todays star and I should like to have
details of your new masters Reading Series. I think such a series
should make a wide appeal, and I wish you much success with it.
e) Many of those who have seen my set of Stories of the Earth, Sea,
and Sky speak highly of it, and several, I know, have bought
similar sets for themselves.
f) Iam sorry you have allowed Poster Designing to go out of stock.
Such a book, it seems to me, should have a large sale, as so many
are now taking up the study of tis subject.in view of this, may I
suggest a new issue.
Question two: a) Provide the short hand outlines for the following
Put

thanked

inspection owing

Thus

subjected

influenced without

Insurance

equally

numbered representative

They are

school

southern

Trade

balance

investigation

b)

respectful
young

Provide the shorthand outlines for the following words

And for this reason

In as much as
According to the
Iam about to
As a result

With the results

As soon as possible
Please let me have the
At the same time
In the first place

And there is nothing

He will be glad
In any way
More than
We believe you will be
able to

Question three:
a) Write the following words into shorthand:
Fact
problem
select
Body
window
reasonable
Crime
lovely
successfully
Allen
Sickly

unfortunately
film

recently
nelson

Territory
Awake

worth
possible

aware

b) Write the shorthand short forms for the following words

Dear
doctor
during
Member
truth
cheer
Care
call
delivery
Delivery
belief
November
Inspection
January
altogether
February
expect
that
Sent
something

Question: four : in each of following cases, provide the outline of the given word,
the rule, and the outlines for the two examples.
a) Rear
Rule

.exampl
es:
Career
Lawyer
b) High..
Rule

.exampl
es:
Haig..
Hake.
c) Justice..
Rule

examples:
Besides
Dispose..
d) Vessel
Rule

.
Examples:
Cancel.
Muscle..

e) Testing..
Rule

.exampl
es:
Suggesting
Artistic
f) That is the
Rule

....
Examples:
Returns
Againsts..
g) Feeling.
Rule

....
Examples:
Barrel..
Scale.
h) Chances.
Rule

.
Examples:
Returns..
Against
i) Dictated.
Rule

.
Examples:
Postdated.
Attitude..
j) December.
Rule

.
Examples:
September
Temper..
Question five: Write the following passage in shorthand.

Dear customer,
I write to advise you on the above topic about which you asked me last week. The
first thing in buying a used car is to agree the price. As a buyer do not be afraid to
discuss the price down. Ensure that any extras fitted in the car are included in the
agreed figure.
Next is to have an inspection carried out on the by a known car dealer. This
should reveal any hidden faults in the body work or the engine. The car dealers
report will also give you the true value of the car.
Then, if you already own a car which you wish to sell, you can usually trade it in,
in part sale, to the dealer from whom you are making your present purchase.
However, since he will wish to make a gain on resale, better get a higher price by
selling your car to other buyers.
Finally, if the car calls for any work done on it, take advice from a person who is
more informed.
Yours truly.