15/12/2016

https://www.redbus.in/ticket/PrintPDF?tin=TJDB53468452

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Print/SMS Ticket

Mumbai
Indore Friday,
December16,
2016

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Ticketno:TJDB53468452
PNRno:TSRB38183718GBE/694526/MumBplSUPERFAST003(8:00)

22:05

22:20

VolvoA/CMultiAxleSleeper(2+1)

Reportingtime

Departuretime

NumberofPassengers

Kalyan(E)

Opp.VatikaHotel

Location

Landmark

VatikaHotel,KalyanBypass,
Mumbai431202

Travelinsurancedetails

76669922280222402323724023238022
2417371796998312299320331229
Writetousat:complaint.redbus.com

VermaTravels.

Boardingpointdetails

ICICILombardTravelInsurancePolicyRs.15/
Insuranceprovider

MrTanajiSakpal
SeatNo.2L

NOTE:ThisoperatoracceptsmTicket,youneednotcarryaprintout
TotalFare:

Rs.1294.4

(Rs.89.25inclusiveofservicetaxandservicecharge,ifany)

TermsandConditions
redBus*isONLYabusticketagent.Itdoesnotoperatebusservicesofits
own.Inordertoprovideacomprehensivechoiceofbusoperators,departure
timesandpricestocustomers,ithastiedupwithmanybusoperators.
redBus'sadvicetocustomersistochoosebusoperatorstheyareawareof
andwhoseservicetheyarecomfortablewith.

Passengersarerequiredtofurnishthefollowingatthetimeofboardingthe
bus:
(1)Acopyoftheticket(Aprintoutoftheticketortheprintoutofthetickete
mail).
(2)Avalididentityproof
Failingtodoso,theymaynotbeallowedtoboardthebus.

redBusresponsibilitiesinclude:
(1)Issuingavalidticket(aticketthatwillbeacceptedbythebusoperator)
foritsnetworkofbusoperators
(2)Providingrefundandsupportintheeventofcancellation
(3)Providingcustomersupportandinformationincaseofanydelays/
inconvenience

Changeofbus:Incasethebusoperatorchangesthetypeofbusduetosome
reason,redBuswillrefundthedifferentialamounttothecustomeruponbeing
intimatedbythecustomersin24hoursofthejourney.

redBusresponsibilitiesdonotinclude:
(1)Thebusoperator'sbusnotdeparting/reachingontime.
(2)Thebusoperator'semployeesbeingrude.
(3)Thebusoperator'sbusseatsetcnotbeinguptothecustomer's
expectation.
(4)Thebusoperatorcancelingthetripduetounavoidablereasons.
(5)Thebaggageofthecustomergettinglost/stolen/damaged.
(6)Thebusoperatorchangingacustomer'sseatatthelastminuteto
accommodatealady/child.
(7)Thecustomerwaitingatthewrongboardingpoint(pleasecallthebus
operatortofindouttheexactboardingpointifyouarenotaregulartraveler
onthatparticularbus).
(8)Thebusoperatorchangingtheboardingpointand/orusingapickup
vehicleattheboardingpointtotakecustomerstothebusdeparturepoint.

AmenitiesforthisbusasshownonredBushavebeenconfiguredand
providedbythebusprovider(busoperator).Theseamenitieswillbeprovided
unlesstherearesomeexceptionsoncertaindays.PleasenotethatredBus
providesthisinformationingoodfaithtohelppassengerstomakean
informeddecision.Theliabilityoftheamenitynotbeingmadeavailablelies
withtheoperatorandnotwithredBus.
Incaseoneneedstherefundtobecreditedbacktohis/herbankaccount,
pleasewriteyourcashcoupondetailstosupport@redbus.in*Thehome
deliverycharges(ifany),willnotberefundedintheeventofticketcancellation
Incaseabookingconfirmationemailandsmsgetsdelayedorfailsbecause
oftechnicalreasonsorasaresultofincorrectemailID/phonenumber
providedbytheuseretc,aticketwillbeconsidered'booked'aslongasthe
ticketshowsupontheconfirmationpageofwww.redBus.in
Grievancesandclaimsrelatedtothebusjourneyshouldbereportedto
redBussupportteamwithin10daysofyourtraveldate.
PartialCancellationisallowedforthisticket.

Thedeparturetimementionedontheticketareonlytentativetimings.
Howeverthebuswillnotleavethesourcebeforethetimethatismentionedon
theticket.

Cancellationtime

Cancellationcharges

After 07:45AM on16thDec

Rs.1294.4

Between 07:45PM on15thDec 07:45AM

on16thDec
Till 07:45PM on15thDec

Rs.647.2
Rs.388.32

Whomshouldicall?
Forboardingpointrelated

Fortimerelated

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15/12/2016
76669922280222402323724023238022
2417371796998312299320331229

https://www.redbus.in/ticket/PrintPDF?tin=TJDB53468452
76669922280222402323724023238022
2417371796998312299320331229

Clickonthislinkforhassle

Call39412345oremailusto

freeonlinecancellation

complaint.redbus.com

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