NEAR SHORE TECHNOLOGY SERVICES

COSTA RICA - 2016

WHY PROXIMITY?
Because besides delivering our services and
projects on 4me, with the agreed scope &
quality and with important cost savings, we
provide a trustable, professional and
enjoyable experience, where our team truly
becomes an extension of yours.

IN A SNAPSHOT

1.3+

500+

12+

Million

Projects

Years

In multiple technologies,
industries, and team
sizes

In the US market since

2004

Man-hours, invested in
multiple projects, from
multiple clients.

TWO DELIVERY CENTERS in CR

Proximity - Northwest

Proximity - Southwest

Located in Heredia, at EurocenterDiursa rst oor, the center focus

on Microso; technologies and
tes>ng services

Located in Escazu, at Atrium Business

Center third oor, the center focus on
Mobile development (web and na>ve)
and Open source technologies.
4

TECNOLOGIES & SERVICES

Core
Technologies

Microsoft
Dot Net

Mobile

(Native & Web)

iOS & Android

Open Source
Java/PHP/LAMP

Enterprise web applications, mobile first, usability, cloud, front end development

Core
Services

Software
Development and
Maintenance

eCommerce & CMS

Solutions

Testing Services

Manual & Automated

Dedicated Teams, Agile, Scrum, Real time collaboration, an extension of your team

Special
Services

Agile Project
Management

Database
Architecture

Graphic Design

On demand, by project, or full time dedicated professionals

UI/UX design

Application
Architecture

RPG-AS-400

HOW DO WE WORK REMOTELY

WITH OUR CLIENTS?

AGILE

DEDICATED TEAMS
Fixed Price
Projects,
3%

Fixed projects to start

Long term rela>onships

Extension of the clients team

Dedicated
Teams,
97%

HHRR IN A SNAPSHOT
People
Average size of a team: 3 to 5 team members
Minimum of 3 years of experience, and up to 10+
Bilingual English/Spanish
University degree (bachelor) and many with Master degree
Attrition rate for 2015 was of 6%
Average time with Proximity: 3 years

MANAGEMENT
PROJECT
MANAGER

HR &
STAFFING

COO

Tech leads
&
Engineers
CTO

CEO

WHAT IS DIFFERENT WITH

PROXIMITY?

10

ENGAGEMENT PROCESS

Coordination
Model for the
services

Human
Resources

Big Picture
Technology
Methodology
Deni>on of Success

Infrastructure

Proles
Roles & Responsibili>es
Hiring
Training

Connec>vity
Security
Hardware/so;ware
Facili>es

METRICS

Productivity

Quality

Idle/wai>ng >me
Non core/Non Produc>ve ac>vi>es
Rework (internal and from client)

Rework (internal and from client)

Ticket Rejec>ons ra>os (internal and
from client)
Peer review results

Client
satisfaction

Communica>on.
Service Sa>sfac>on.
Project Coordina>on.

METRICS

CLIENT SATISFACTION
FWIW I am extremely pleased with the current team I have in place... If I had my way, I would
keep this crew together and working for me for years to come. Thank you for the excellent service. I
am your biggest fan
Director of Technology Indiana 10/2015
Team of 13 people
Your team has done very well!. When we started, that app was running 99.6% up>me. Your team
has helped the local devs turn that performance around where we're now running 99.99%. I want to
keep our joint team alive as much as possible
Product Owner, VA 02/2016.
Team of 6 people
Great... Thanks for handling this.
Juan con>nues to be a tremendous asset to our team. I wish I had three more like him.
Thanks
Director of Development, Virginia- 06/2016

THANK YOU!