Established in 1991

Local Knowledge Worldwide

MOVING | SHIPPING | STORAGE

memb No: D052

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Introducing
Dolphin Movers
Although times have changed since Dolphin
Movers was established in 1991, our mission
has remained the same to provide a
professional portfolio of moving, shipping
and storage services that are reliable, costeffective and responsive to the demands of
individuals and corporates in an industry
that is rapidly evolving.
We are situated conveniently in North
London by the M25 and only 20 minutes
away from Central London. Our facility
comprises 88,000 sq ft of general
warehousing, 20,000 sq ft of high bay pallet
storage space and 2,000 pallet locations.
Our purpose-built warehouse is fully
alarmed and monitored by CCTV 24 hours
a day, seven days a week. We are also
proud to mention that we have our own
modern fleet of twenty seven vehicles,
each fully maintained and fitted with
real-time satellite tracking.
We offer a comprehensive range of services
that include domestic and international
removals, car shipping, corporate moves,
freight forwarding, storage, including selfstorage and fine art shipping. Dolphin
Movers is privileged to count among
its customers, the prestigious London
Symphony Orchestra, interior designers
Victoria Fairfax, Oxford House College,

British American Tobacco, Rothschild,

Jaguar Land Rover and Procter and Gamble.

We specialise in...
Domestic
Removals
Page 4 -5

Such noteworthy clients are testament to

our excellent customer service and industry
knowledge which we maintain through staff
training programmes, implementing the
latest industry techniques, taking heed of
customer feedback and conducting periodic
self-reflective analyses.
Our workforce is experienced, enthusiastic
and supportive and they work alongside
a global network of three hundred
trusted partners and agents in over
one hundred countries.
Dolphin Movers are members of the British
Association of Removers (BAR), British
Association of Removers Overseas and as
an adherent to the BAR TSI approved code,
we are monitored by the Office of Fair
Trading. Our warehouse is a HM Revenue
and Customs Approved and we have been
accredited with BS EN ISO 9001:2008
Quality Assurance.
Our promise is to strive to understand
and serve the distinct needs of each
customer in an adept, courteous and
cost-effective manner.

Storage
Car
Shipping
Page 14
9

International
Removals
Page 6 - 7

Business
Moves
Page 8 - 9

Fine Art &

Furniture
Logistics
Page 10-11

Car Shipping
Page 12-13

Worldwide
International
Logistics
Freight
Page 10
Forwarding
Page 15

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Domestic removals
Moving can be a stressful endeavour but here at Dolphin Movers we make the process
simple and smooth by drawing on our twenty two years of industry experience.
As our customer we invest in you and take care of your belongings as if they were ours. Our removals team are
supportive, dedicated and enthusiastic; our packing crews are endowed with the latest packing techniques; our fleet of
purpose built vehicles are fully maintained and fitted with real time satellite tracking for enhanced security. Throughout
your move you will have a single point of contact who will understand your exact requirements and work to fulfil them.

GUIDE TO PLANNING YOUR HOME MOVE

Home Survey: the first step of a move is to have a free
survey. We will assess the volume of your contents, its
fragility and discuss your specific moving requirements.

Estimate: following the survey we will provide you

with a competitive and comprehensive moving estimate.
We will use our best efforts to tailor a rate appropriate
to your budget.

Packing & Moving: we offer a range of packing

services that vary in suitability and cost. The three
standard options are:

What we offer...


Local and national removal services

A reliable, efficient and cost-effective service

Door-to-door bespoke service

A single point of contact within our
moving team

Fully comprehensive insurance

FLEXIBLE PACKING OPTIONS

STORAGE

Self-Pack Service: if you prefer to pack your own items

this is the service to select. We deliver all the necessary
packing materials to your door in ample time before
your move.

We offer short and long term storage options within our

own modern facility located conveniently in North London,
Enfield. The facility is dry, clean, secure and gated with 24
hours security. There are three storage options:

Fragile Pack Service: we will pack the fragile items

Containerised storage: this is the conventional

and deliver the appropriate packing materials for you to

pack the non-breakables.

storing method suitable for both the short and long term

Full Pack Service: our packing crew will pack all of

your items, label cartons and remove any debris.
We also provide a full unpacking service if required.

Mobile self-storage: a container on wheels that

we deliver to your door, you load and we transport back
to be stored

Climate controlled: this is for art, antiques

and bespoke items that require to be stored in a
specific environment.

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International removals
Moving abroad can appear unnerving so let Dolphin Movers take care of the task.
For over twenty years we have served the
international removals market by providing
moving solutions for private individuals,
businesses and organisations with an
internationally mobile workforce, requiring to
move to and from the UK and around the world.
It is imperative that you select the right company
when moving overseas - that is, one with an
excellent reputation and long-established
credentials for international relocation.
Drawing on our experience and industry
expertise, our team will discuss with you the
various shipping options available and prepare
a detailed quotation, personalising the move to
suit your requirements. Our aim is to make what
is usually a stressful process, smooth and swift.
Dolphin Movers is a fully bonded member of the
British Association of Removers Overseas Group
which means all your pre-payments made to us
are fully protected. Furthermore, as an adherent
to the BAR Code of Practice, you can rest assured
that our work will be consistently executed to the
highest standard.

What we offer...
We apply fresh and forward-thinking perspectives
to our business environment. Innovation is
embedded in all that we do. We offer:

A fully integrated global moving solution

Fully comprehensive or total loss transit insurance

A door-to-door bespoke service

A single point of contact within our international
moving team

A reliable, efficient and cost-effective service

A stress-free relocation

Storage If you are not ready to receive your goods immediately, we offer short and
long term containerised storage for the interim period. Should you require this service
your shipment will be held at our secure warehouse until you require it to be shipped.

Your Guide to Moving Overseas:

Home Survey: moving abroad first requires that
we conduct a thorough pre-move survey to assess
the volume of your shipment. This will be carried
out by our international moving team who will
also discuss with you the various shipping modes
available, tailoring the move package to satisfy
your requirements.

Packing & Loading: as specialists in international

moving, our export packing crews have all undertaken
intensive training programmes in packing and
handling; our packaging materials are purposemade and chosen with meticulous care and include
acid-free tissue paper, sturdy corrugated sheets and
waterproof, padded blanket furniture wrap. For items
that are extra-large, awkward or fragile, we provide
made-to-measure crates. We will export pack your
items at a mutually agreed time and date.

Sea to Destination: shipments sent by sea to all

intercontinental destinations are serviced by 20ft
and 40ft steel containers. They can be shared or
exclusive depending on the volume and your personal
preference. Exclusive use of a container provides
for maximum security and space but you bear the
full cost of the container, while a shared container is
cheaper but transit time depends on the availability

of other consignments to fill the container. Please

note that in both cases this service is not available for
all countries because of differing customs regulations.
Road to Destination: Europe is served exclusively by
road. Using our own large, modern fleet we operate
two main services. The first is an exclusive, dedicated
truck service that loads at your residence and travels
direct to the destination address within three days,
while the second service is shared and travels to your
destination address via our warehouse and can take
up to twenty days depending on final destination. In
both cases, we will keep you fully informed of your
shipments progress throughout its journey.

Air freight to Destination: this is the fastest mode

of transport, appropriate for shipments that have to
meet a tight deadline.

Delivery at Destination: we have a global network

of trusted and professional agents and partners that
we have selected to undertake all the necessary
formalities at destination, including customs
clearance. If you have requested for us to deliver to
residence and unpack, the crew will unpack and place
your items according to your instructions. Before they
leave, they will check to ensure that you are satisfied
and that your items have arrived in perfect condition.

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Business Moves
Planning and executing a business move requires time and energy that could
distract a business from its focus on continued success and growth fortunately
you can benefit from Dolphin Movers experience in move management.
Based in London, Dolphin Movers offers a portfolio of comprehensive professional removals services for
businesses of any size moving to any location in the UK, including office and IT relocations, churn, support,
clearance and interior refurbishment.
We have the capacity and expertise to move not only office furniture, documentation and equipment, but also
IT installations and server migration. Having attended the relevant training courses, our business moving teams
handle office assets with caution and attention to detail.

Why choose Dolphin Movers

for your business removals?
We have been moving businesses for over twenty years
and appreciate that each one is unique and faces its
own challenges. From the beginning, our team will work
closely with you to understand your business needs
and objectives, and will work to create a move package
in line with your budget. We offer a flexible service,
operating seven days a week, evenings, weekends and
throughout the night, keeping disruption to your
business at a minimum.

Planning Your Business Move

Planning: the first step will be to arrange a meeting
to discuss your expectations and requirements and
anticipate the resources and equipment that may be
necessary to employ in the move.

On-site Survey: a pre-move business survey is the

next step and necessary for us to conduct in order
to effectively and efficiently organise your move.
It will give us an insight into the potential challenges,
obstacles and any specific requirements involved in
the relocation of your business.
Estimate: following the survey, our team will work to

Project management and on-site supervision

Colour coding and crate hire to help identify
assets to be unpacked
Document shredding and waste disposal
Storage of goods prior to delivery at the
new location
Packing using strong, high-quality
containers and protective materials
to secure your assets
Unpacking and positioning of items at
your new location in accordance with
your instructions
Last minute moves

create a comprehensive and bespoke moving package

that satisfies your budgetary requirements. Our relocation
experience is not just limited to offices. We can also assist
in the relocation of hospitals, laboratories, museums,
factories, colleges, libraries and universities whilst
maintaining live and sensitive operations.

Storage: We can also provide storage

services that include:
Individual container storage modules
Short and long term records storage

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Fine Art
& Furniture Logistics
Fine Art

Furniture & Home Delivery

Moving irreplaceable objects can appear daunting

fortunately, Dolphin Movers have the requisite skills
and expertise to serve your handling, packing, casing,
transportation and storage needs.

Our expertise in furniture logistics and storage is

underpinned by our experience in domestic and
international shipping. We pride ourselves on our ability
to deliver a consistency reliable and excellent service,
often exceeding our customers expectations.

We appreciate the multitude of potential challenges

in shipping fine art which is why we have employed a
team of dedicated and experienced professionals, who
between them have more than a century of experience,
to work to fulfil your needs in this niche market. This way,
we guarantee that your valuable consignments will be
preserved and transported in perfect condition.
We offer bespoke door-to-door shipping packages
to Europe and beyond for consignments that may be
as small as a single watercolour piece or as large as a
sculpture installation.
Our packing crews are proficient in the latest packing and
handling techniques which they combine with packaging
materials of the best quality, sensitivity and due vigilance.
As an established company, our promise to you is to work
to serve your fine art moving and storage needs with the
utmost care and discretion.

We offer a range of furniture logistics solutions that

include delivery from factory or direct delivery from
our warehouse which enables us to act as either
outsourced supply chain managers or as an outsourced
warehouse. Delivery options are flexible. As well as
offering a one-man and two-man delivery service, we
also have the knowledge and skills to perform a
premium white glove service.
Our purpose built warehouse in North London that
comprises of 88,000 sq ft of general warehousing,
20,000 sq ft of high bay pallet storage space and
2,000 pallet locations facilitates and supports our
nationwide operations.

With a modern warehouse IT system that enables us to track and

trace all consignments, we will keep you informed of the progress
of your consignment.

For Interior Designers

Dolphin Movers has been successfully providing
interior designers with a range of services for over
twenty years, including budget preparation,
warehouse storage, local and international
deliveries, wrapping and export casing and
installation for projects of varying size.
Our shipping consultants will work alongside
you to understand your individual requirements
and objectives, providing a service that is both
comprehensive service and meets your
budgetary requirements.

Why choose Dolphin?

A door-to-door bespoke service

White
glove treatment

Located 20 minutes from London, convenient

for galleries, auction houses and museums

Global network of trusted agents and partners

Direct links to mainland Europe
Air freight services
Reliability, flexibility and efficiency
Short and long term storage
Fully comprehensive insurance

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What we offer...

Conveniently located in North London, 20

minutes from central London

Gated compound with 24/7 monitored security

Own car transporters operating in Europe

and beyond

Global network of trusted agents and partners

Free insurance whilst your vehicle is on

our site

Car Shipping
We are the UKs leading car transportation company, operating our own
modern fleet of pristinely-kept nine-capacity car transporters.
We are the UKs leading car transportation company,
operating our own modern fleet of pristinely-kept ninecapacity car transporters. The fleet is maintained at the
highest standard and fitted with the latest real-time
satellite tracking system, enhancing security. Between the
UK and mainland Europe we operate a scheduled weekly
service, and we have trucks daily within Europe enabling us
to collect or deliver vehicles on a shared or exclusive basis.
We work with a network of trusted and established
partners in over 130 countries; arrange the safe
transportation of vehicles to over 2000 ports worldwide;
and annually ship 9000 vehicles to countries as distant as
Chile, Cyprus, Pakistan and Sri Lanka.
Our sales executives have a wealth of experience in
moving all forms of motorised vehicles, including saloon
cars, vintage cars, 4x4s, SUVs, vans, minibuses, motorhomes, trucks, motorbikes, agricultural machinery,
tractors, trailers including spare parts and salvage cars.

WHY SHIP WITH DOLPHIN MOVERS?

We are flexible in who we work with - private individuals,
dealers, auction sites, leasing and hire companies and
accept single or multiple vehicles for onward shipping.
Our storage facility is manned 24/7, and should
something unfortunate occur whilst your vehicle is on our
site either in storage or awaiting shipping, we accept full
responsibility. Finally, we also offer vehicle dismantling
and sea container loading services.

SHIPPING MODES
CONTAINER (Full Container Load & Less than
Container Load): This is the preferred shipping option.
The container can be exclusive or shared. The former
is the safest option but you bear the full cost of the
container, while the latter is cheaper and you share the
space with other peoples vehicles. Having successfully
adopted the tilt and lash technique, we can load up to
five vehicles per 40ft container. We collect nationwide
and receive deliveries at our terminal. Departures are
regular to most ports worldwide.

Roll on roll off (RORO): This service is limited

to specific countries and ports, and requires delivery
direct to the port of departure. The vehicle is simply
driven onto the vessel for loading and driven off the
vessel upon arrival.

Short & long term storage: We offer short and

long term vehicle storage at our modern, secure facility
located conveniently in North London, Enfield. We
accept anything from one to one hundred vehicles.

Vehicle dismantling & loading: We have a team of

full time mechanical engineers ready to partially or fully
dismantle vehicles for shipping. Parts are loaded into
containers or wooden crates for enhanced protection.
We also offer nationwide vehicle recovery for nonrunners, non-road-worthy or damaged vehicles.

Vehicle Collection & Delivery: We offer nationwide

collections by trade plate driver, covered transporter and
multiple car transporter. As members of the Car Delivery
Network (CDN) we offer very competitive collection and
delivery rates.

Air freight: This is the quickest method of transporting

your vehicle. Transit time is approximately two days
worldwide. This option is preferable for high value,
prestige, racing or exhibition cars.

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Storage
Dolphin Movers are specialists in providing professional storage
services. In line with this, we have invested in a purpose-built storage
facility in North London that comprises 88,000 sq ft of general warehousing,
20,000 sq ft of high bay pallet storage space and 2,000 pallet locations.
Our site is fully alarmed, protected by monitored CCTV and guarded 24 hours a day, seven days a week.
The facility has been designed to cater for the needs of both personal and business clients, and it is able
to store multipurpose containers, commercial pallets, motor vehicles, machinery, furniture and fine art.

PERSONAL STORAGE
MOBILE SELF-STORAGE: A Mobile Storage Unit (MSU) is
delivered to your door, loaded by yourselves and then
picked up and stored by us
INDIVIDUAL CONTAINER STORAGE: A modern and
convenient way of storing your goods. Items are packed
and loaded by our trained staff into individual containers
MOTOR VEHICLES, BOATS & CARAVANS:
Open storage for your private motor vehicles

BUSINESS STORAGE
PALLET STORAGE: We receive your palletised goods and
unload them from shipping containers or trucks
MOBILE ARCHIVE STORAGE: A purpose-built document
storage unit is delivered to you, loaded by yourselves
and collected and stored by us
SECURE OPEN STORAGE: Secure, gated storage for all
your motor vehicle needs
HEAVY GOODS VEHICLES & TRAILERS:
Motor vehicle storage space for commercial purposes
MACHINERY & PLANT:
Warehouse space for machinery goods

FINE ART STORAGE

SCULPTURE & ANTIQUE STORAGE: Temperature
controlled warehouse for fine art and antiques
VAULTS: State-of-the-art access control system
available for private or shared storing
PAINTING STORAGE: A secure environment for the
storage of high-value paintings

SIMPLY STORE LONDON MOBILE SELF-STORAGE

Worldwide
Freight Forwarding
With over twenty years of experience in international
freight forwarding, Dolphin Movers are specialists
in supply-chain management.
We provide a wide range of specialist freight
forwarding services for consignments of varying
size, by air, sea and road.

Testament to our expertise in storage and dedication to

providing only the best and most secure facility, is our
stake in the nationwide franchise chain, Simply Store
London. This offers mobile self-storage solutions for
homes and businesses. Its members are experts in the
latest storage techniques and work with you to resolve
your storage challenges.

We work with an extensive network of trusted

overseas agents and partners and operate our
own scheduled overland road service throughout
mainland Europe and the Mediterranean through
our various European depots in London, Antwerp,
Rotterdam and Munich. We also offer sea and
airfreight consolidations.

WHAT IS MOBILE SELF-STORAGE?

Our experienced team are knowledgeable,

courteous and provide competitive rates, and
our added value services include V.A.T and Duty
deferment, customs brokerage, documentation
support, vendor management systems and
logistical support.

With regular self-storage you have to hire a van, load it,

drive it to the storage depot and then unload it yourself this can be tiring, time-consuming and costly. Mobile selfstorage, on the other hand, is convenient, cheaper and
flexible. We deliver a storage container to your residence
and leave it for you to load in your own time. When you
are then ready for it to be collected, we pick it up and
store it at our facility in North London. Each unit is 35 sq
ft and its volume 250 cubic feet. It can be supplied as an
empty container for general home storage or fixed with
shelving inside suitable for archiving.

What we offer...
Full load and groupage trailer
OVERLAND:
services throughout the European Union and
Eastern Mediterranean.

WHY MOBILE SELF-STORAGE?

COST-EFFECTIVE: we provide you with the storage
container so you save the cost of hiring a van. All you have
to be concerned with is loading. We take care of the rest.
SECURITY: you are handling your items less because
you do not have to unload your items at a storage depot,
thereby reducing the risk you place of potential damage
to your personal belongings.
EASY ACCESS: with no extra cost, you can access your
belongings whenever you like during our opening hours.
We only require to be informed 24 hours in advance so
we can ensure that your unit is accessible, ready for you.
EASY RE-DELIVERY: let us know when you are ready to
receive your storage unit and we will deliver it to any
nationwide address you provide.

OCEAN: Worldwide import and export

services: FCL containers, LCL and project

forwarding services.

AIR: Worldwide import and export services:

Direct, Consolidated, Courier, Charter and
specialised solutions.

Established in 1991

LONDON (HEAD OFFICE)

37 Millmarsh Lane, Enfield EN3 7UY
United Kingdom
Call +44 (0)20 8804 7700
Email sales@dolphinmovers.com
Visit www.dolphinmovers.com