About you and your future:

1. Who you are (and your preferred name)?

2. Where you come from?
3. What is it like in your home city?
4. What sort of job you are hoping to get at the end of the professional year?
5. Have you worked previously in ICT?
6. Do you work for money part time at the moment?
7. How many hours each week do you work in paid employment, apart from your internship?
About your internship placement:
1. Where is your internship, ie which company?
2. What are the dates of your internship, ie when did/does it start and when will it end?
3. How many hours you will work a week in your internship (eg full time or part time)?
4. What role you are performing in your internship?
About the Professional Year:
1. What has been the best part of the Professional Year so far?
Hello!!
My name is Abu Khan and I'll be your colleague for the next 12 weeks of Professional Year (PY). I am from
Bangladesh and my native language is Bengali. I had been brought up at Dhaka, the capital city of
Bangladesh. Dhaka is the most populous city in Bangladesh and the tenth-largest city in the world, with
a metropolitan area of 14 million inhabitants. The city constitutes the political, cultural and scientific heart of
the nation. Dhaka at present also considered as the hub worldwide ICT outsourcing.

I have some minor experience of working in IT field. I have worked as data entry operator of Tally software at
Titas Gas T&D Ltd at Bangladesh. However, after completing my professional year I have a strong desire to
build my career in this industry. I have to launch my career as IT helpdesk assistant or similar role and in
future I will be able to work as a business analyst or project manager. At present, I am working as a field
manager for a reputed energy retailer company to earn my bread and butter. During intern time I will work
there for 3 days; Wednesday to Saturday.

I am proud to mention that, I have got the opportunity to pursue my internship at Murdoch Children Research
Inst. which is one of the top ranked research institutes in the world. I am starting my internship from 27 th of
October 2014 and will finish on 27 th of January 2015. There I have to work 9 to 5 pm and 3 days in a week i.e.
24 hours per week. I will be first line tele-consulting point for IT service desk calls. Also I will make
management alert about the emerging trends and incidents. In addition to that, I will apply diagnostic utilities
to aid in trouble shooting.

The best part so far in my professional year is that, I have explored my potentiality and strengths as well as
improved my communication skills. now I observe, listen, speak up and ask for clarifications which improves
my communication skills.
Looking forward to work and learn together. Good luck.
-

Abu Khan

Question 1
What do you understand the term professional to mean? Support your answer with at least one reference
and correctly use in-text referencing in your answer.
A professional is a person who is qualified in an occupation. Collins English dictionary defines professional as
a person Relating to or belonging to a profession (Collins English Dictionary, n.d.). To be a professional a
person need to complete a required course of study and/or practice and get certification formally by the
relevant professional body against some set standard.

Collins

English

Dictionary

(n.d.)-

Complete

&

Unabridged,

10th

Edition.

Harper

Collins

Publishers. http://dictionary.reference.com/browse/professional (accessed: October 29, 2014).

Question 2
What is the importance of a professional reflective journal to support your answer, give one or two specific
examples. Please note, we are talking about a personal reflective journal and not a commercial or industry
one

Results and Discussion

Journaling is a good practice while completing internship in any professional field. It includes the daily
experiences, feedback from supervisor, problems and solutions applied, etc. A professional reflective journal
helps in personal and professional development in the following way (Isikoglu, 2007) -.
(1) Evaluation: A professional can evaluate his/her progress and practices which has been reflected in a
professional reflective journal.
(2) Problem solving: Professionals also keep a note for the problems they face in their professional life and
the solutions they made for those problems. This journal then helps them to solve similar problem in future.

(3) Consciousness: professional reflective journal can help a professional to build consciousness through
investigating their work history.

Isikoglu, N. (2007), The Role of Reflective Journals in Early Childhood Pre-Service Teachers, Educational
Sciences: Theory & Practice, Pamukkale University, Denizli, Turkey, 7(2), May2007, 819-825

Question 3
Getting to know yourself.
Please answer each of the following about yourself. Your answers are to be in whole sentences (brief
answers receive low or no marks)
a) Are you a morning, noon or night person? Morning as saying morning prayer before sun rise.
b) How long can you work intensively and still keep focused? 2hr
c) What sort of work do you look forward to doing? Project/ programme management
d) What sort of work do you leave until the time is almost up, or worse? less priority and not argent.
e) How many hours can you work without a break? 4hrs
f) How long does your break need to be for you to be refreshed? 20 to 45 mins
g) How many weeks can you work without a day of not working? 2 wks
h) How many days/weeks of not working do you need for you to be refreshed? 1 day

Question 4
Prepare your "to do" list for next week. Use a simple table format and include at least 8 items, with priorities.
To Do List
Done
()

What to do
=Important but not urgent = Important & urgent
Collect CD for vocab book
Call Tax agent for tax refund
Study shortcuts for MacOS
Call BUPA for Authorization
Start IELTS preparation
Update business website
Give ebay rating feedback

Level of

Date to do

Urgency ()

(dd/mm/yy)

03/11/14
03/11/14

04/11/14
04/11/14

prepare terminologies from Resume

Sell on ebay