RECOGNISING BUSINESS

EXCELLENCE FROM
ACROSS THE WORLD!

FINALS AND AWARDS CEREMONY

JUMEIRAH CREEKSIDE HOTEL, DUBAI
WEDNESDAY 20TH & THURSDAY 21ST MAY 2015
www.ibxawards.com

CONTENT
Page 3

Agenda

Page 4

Foreword (Message from CEO Neil Skehel)

Page 5 - 9

Schedule - Day 1

Page 9 - 11

AGENDA

Timetable (Wednesday 20th May 2015)

08.15

Judges and Finalists Registration opens

09.15

Finalists and Partners Presentations commence

11.00

Coffee break and networking

Schedule - Day 2

11.20

Finalists and Partners Presentations recommence

12.45

Lunch (Nomad Restaurant, located on the ground floor)

Page 12 - 16

Entry Summaries - Sector Specific Categories

13.30

Finalists and Partners Presentations recommence

Page 16 - 22

Entry Summaries - Discipline Specific Categories

14.45

Coffee break and networking

15.05

Finalists and Partners Presentations recommence

Page 22 - 23

Entry Summaries - Towards 2020 Categories

16.40

Close (latest)

Page 23 - 26

Entry Summaries - People Categories

Page 27

Meet Our Judges

Page 28 - 29

Our Partners and Sponsors

Page 30

Finalists

Page 31

Upcoming Awards and Events

Page 32

Leaders Economic Forum

Page 33

IBX Awards Trophy and CXM Magazine

Page 34

Business Card Free Prize Draw

Page 35

Floor Plans

Timetable (Thursday 21st May 2015)

08.15

Judges and Finalists Registration opens

09.15

Finalists and Partners Presentations commence

11.00

Coffee break and networking

11.20

Finalists and Partners Presentations recommence

12.30

Drinks Reception starts

13.00

Gala lunch followed by Awards Ceremony

16.30

Close (latest)

Free wifi available: Log onto iJumeirah network and accept Ts and Cs.
For assistance please visit the registration desk
FOLLOW US AT @IBXAwards
SHARE YOUR EXPERIENCE OF THE AWARDS BY USING #IBXAwards

FOREWORD

The schedule below follows the order in which the awards will be presented.

Welcome to the inaugural International Business Excellence

Awards 2015. The awards have been two years in the making
and I am delighted to see the take up has been so strong, at
this our first event.

Please arrive to register at least 30 minutes before your presentation slot.

Presenters should be at their rooms 10 minutes before their presentation start time.

DAY 1 (20th. May)

The success so far of these Awards, the ultimate accolade

for business leaders and their organisations around the
world, is in no small part due to our entrants and judges.
Thank you for your support.
Without our partners we could not have made it so far.
A special thanks to:
Dubai Department of Economic Development
Cranfield School of Management
Sharjah Tatweer Forum
Abu Dhabi University
Dubai Business Women Council
Education Consortium
ShiftIN Partners
RUA Digital
Invest Northern Ireland
The Talent Enterprise

SCHEDULE

Sector Specific Categories

Education
Auditorium 1
09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

Abu Dhabi Police GHQ

Doga Koleji

GSD

Middlesex University

OPEN PRESENTATION

OPEN PRESENTATION

CLOSED PRESENTATION

OPEN PRESENTATION

NEIL SKEHEL

CEO OF AWARDS INTERNATIONAL UAE

The UAE was chosen as the best possible location to hold the awards because of the leadership vision and
innovation that is clear for all to see.
HH Sheikh Khalifa bin Zayed Al Nayhan, President of the UAE and HH Sheikh Mohammed bin Rashid Al
Maktoum, the Prime Minister of the UAE and the Ruler of Dubai are exemplary around the world for leading
the growth and diversification of the UAE. Throughout our journey to create these awards our team has been
continually inspired by HH Sheikh Mohammeds words.
Does running water stop when it reaches a rock? Of course not. It turns either left or right and continues its
way. Likewise a positive person is confident that no challenge will stand in the way of achieving his or her goal
(Extract from the book Flashes of Thought by HH Sheikh Mohammed bin Rashid al Maktoum).

Government Services
Studio 2
09:15-09:40

9:50-10:15

10:25-10:50

ADFCA

General Authority of Islamic

Affairs & Endowments

RTA

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

However, this is just the beginning. This is just the first year of the IBX Awards. We have many years to come.

Technology and Smart Technology

Our vision is that the IBX Awards is the ultimate accolade for leaders and their organisations around the world
and to showcase the wonderful innovation that is taking place in the UAE. Our goal is for the IBX Awards to
make a significant contribution to Expo 2020, Dubai, and in due course the UAE Vision for 2021.

Studio 3
09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

11:55-12:20

We hope you will continue with us for the duration as partners, judges or entrants or winners.
We are always looking for ways to improve what we are doing, so please feel free to let me know your
thoughts. You can write to me via email at neil@awardsinternational.eu or hopefully we can have a
conversation at some point over the two days.

Dr. Sulaiman
Al-Habib
Medical Group

Dubai Statistics
Center

Dubai Trade

etouches

Pixel Projects

Thank you for your support.

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

Neil Skehel
CEO Awards International.

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

SCHEDULE

SCHEDULE

Retail

Corporate Social Responsibility

Studio 2

Auditorium 2
14:05 -14:35

15:05-15:30

15:40-16:05

Apparel Group

Home Centre

Life Pharmacy

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

12:30-12:55

13:30-13:55

14:05 -14:35

15:05-15:30

15:40-16:05

16:15-16:40

GMR Group

Union
National Bank

Red Sea Mall

ValuStrat

Apparel Group

Orion
Associates

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

People Categories

Innovative Solution

Employee Engagement

Studio 1

Auditorium 1

09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

11:55-12:20

11:55-12:20

12:30-12:55

13:30-13:55

14:05 -14:35

15:05-15:30

15:40-16:05

16:15-16:40

Drydocks World

icflix Media

Drydocks World

Drydocks World

Dubai Airport Free

Zone

Union
National Bank

British
Orchard
Nursery

Eros Group

Unitra Mets
Group

Apparel
Group

UAE
Exchange

Virgin
Megastore

CLOSED
PRESENTATION

OPEN
PRESENTATION

CLOSED
PRESENTATION

CLOSED
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

CLOSED
PRESENTATION

OPEN
PRESENTATION

E-Commerce and Digital Experience

Studio 1

Discipline Specific Categories

Customer Experience and Voice of the Customer
Auditorium 2
09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

JLL

Dr Sulaiman
Al Habib
Medical Group

Department of
Transport

Tassheel
Business Center

VFS GCC LLC

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

11:55-12:20

12:30-12:55

13:30-13:55

14:05 -14:35

15:05-15:30

Emirates Auction

Commercial
Bank of Dubai

M/S Pixel
Digital Systems LLC

Maestrano

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

Customer Loyalty
Studio 2
11:20-11:45

11:55-12:20

12:30-12:55

13:30-13:55

Dubai
Islamic Bank

Apparel Group

UAE Exchange

EmiratesNBD

CLOSEDPRESENTATION

OPEN PRESENTATION

CLOSED PRESENTATION

CLOSED PRESENTATION

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

SCHEDULE

SCHEDULE

Strategy, Change and Transformation

Towards 2020 Categories

Studio 4

Opportunity

09:15-09:40

09:15-09:40

10:25-10:50

11:20-11:45

Dubai Police

Arabian Automobiles AW Rostamani

InternsME

Virgin Megastore

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

13:30-13:55

Commercial
Bank of
Dubai

Eros Group

Apparel
Group

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

14:05 -14:35

15:05-15:30

15:40-16:05

16:15-16:40

FP7 in
FP7 in
FP7 in
collaboration collaboration
collaboration
with Emirates with Emirates Red Sea Mall with Emirates
NBD
NBD
NBD
OPEN
PRESENTATION

OPEN
PRESENTATION

09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

Roads and Transport

Authority

VF Services LLC

Virgin Megastore

DIDEA

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

12:30-12:55

13:30-13:55

14:05 -14:35

14:45-15:05

Dubai Airport Free

Zone

Dubai Carbon Centre of

Excellence

Beeah

IMPA ACT

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

Executive Studio 1

Studio4
12:30-12:55

Executive Studio 1

Sustainability

Marketing, Social Media and Brand

11:55-12:20

OPEN
PRESENTATION

OPEN
PRESENTATION

DAY 2 (21st. May)

Sector Specific Categories

Information Security

Professional Services

Executive Studio 2

Auditorium 1

09:15-09:40

09:15-09:40

10:25-10:50

11:20-11:45

09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

ADFCA

Union National Bank

Roads and Transport

Authority

Dr. Sulaiman Al-Habib

Medical Group

Corporate
Business Services

Tassheel
Business Center

Himatrix Middle East

FZCO

World Security

OPEN PRESENTATION

CLOSED PRESENTATION

OPEN PRESENTATION

CLOSED PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

SCHEDULE

10

SCHEDULE

11

People Categories

Wellbeing and Health

Studio 2

Inspirational Female Leader

11:20-11:45

11:55-12:20

Life Pharmacy

NMC Healthcare

OPEN PRESENTATION

OPEN PRESENTATION

SME
Studio 3
09:15-09:40

10:25-10:50

11:20-11:45

Bin Touq Fire

and Safety

Food Innovation
Solutions

Platinum Heritage

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

Financial Services, Banking & Investment

Studio 4
09:15-09:40

9:50-10:15

10:25-10:50

11:20-11:45

UAE Exchange

Union National Bank

FP7 in collaboration with

Emirates NBD

FP7 in collaboration with

Emirates NBD

CLOSED
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

OPEN
PRESENTATION

Hospitality, Leisure and Travel

09:15-09:40

9:50-10:15

10:25-10:50

The Education
Consortium

Virgin Megastore

MyList FZ LLC

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

Inspirational Male Leader

Studio 1
09:15-09:40

9:50-10:15

10:25-10:50

10:25-10:50

Eros Group

General Trade
Industries Pty Ltd

UAE Exchange

Union National Bank

OPEN
PRESENTATION

OPEN
PRESENTATION

CLOSED
PRESENTATION

OPEN
PRESENTATION

Inspirational Emirati Male Leader

Studio 2

Executive Studio 1
09:15-09:40

9:50-10:15

10:25-10:50

Platinum Heritage

SFC Group
- India Palace

VFS GCC LLC

CLOSED PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

Auditorium 2

09:15-09:40

9:50-10:15

10:25-10:50

Dubai Municipality

tanfeeth

World Security

OPEN PRESENTATION

OPEN PRESENTATION

OPEN PRESENTATION

Follow us at @IBXAwards
Share your experience of the Awards by using #IBXAwards

ENTRY SUMMARIES

12

Sector Specific Categories

Education
Abu Dhabi Police GHQ

Education Administration at Abu Dhabi Police implemented Scholarship Innovative Strategy towards
Guaranteed Employment Opportunities (SIS-to-GEO) initiative to help in resolving unemployment issue.

GSD
GSD has developed Reggie, one of the worlds first mobile applications that allows teachers to take the
student register, anytime and anywhere.

Middlesex University
In October 2013, Middlesex University launched the worlds first distance learning MSc in Building Information
Modelling (BIM) Management, a process involving sharing and coordinating of digital and non-digital
information about a building project throughout its lifecycle.

Doa Schools
Doa Schools has a modern & innovative perspective in education; original education models, technological
infrastructure at schools, the conceptual buildings, academic and athletic accomplishments.

Financial Services, Banking & Investment

FP7 in collaboration with Emirates NBD
To promote its new childrens savings plans to parents, Emirates NBD, started an experiment, Hey Future
Me sought to know what about the future do children really think about.

FP7 in collaboration with Emirates NBD

Introducing SHAKE N SAVE - an easy to download app that transfers money from your checking to your
savings account.

UAE Exchange
REACH2016: REACH which stands for Race Effectively to Attain Commanding Heights is an allencompassing theme for UAE Exchanges journey towards being The Most Admired Global Brand In Money
Transfer, Foreign Exchange and Payment Solutions.

Union National Bank

UNB is well known in the Banking fraternity for its prudent and wise lending and credit policies as well as
customer centric strategies.

ENTRY SUMMARIES

13

Government Services
Abu Dhabi Food Control Authority (ADFCA)
ADFCA technology advancement initiative Animals Identification and Registration System (AIRS), a
government initiative in line with international standards and best practices intended to have a mechanism for
improving livestock planning, food safety, maintaining safety and sustainability of animal wealth.

General Authority of Islamic Affairs & Endowments (AWQAF)

UAE established in 2008 the Official Fatwa Centre to provide religious rulings in Arabic, English and Urdu to
unify sources of Fatwa and create a reference authority.

Roads and Transport Authority (RTA)

Licensing agency is a subsidiary of RTA, the main asset for LA is e Traffic responsible for the entire range of
services. By adopting RTA Performance Management System called (ADAA); ensuring departments are putting
the right corrective actions whenever a decline is noticed.

Hospitality, Leisure and Travel

Platinum Heritage
Platinum Heritage conducts business with an eye to the four pillars of sustainability: respect for environment,
preservation and protecting of culture, support of local communities and by being financially sustainable.

SFC Group - India Palace

India Palace builds and sustains strong relationship with customers by rewarding loyal customers at different
stages of the marketing and sales.

VFS GCC LLC

Introduction of the biometric enrolment process led to changes in processes as well as increase in footfall.
Overcoming Visa Application challenging aspects is a great learning to share.

Professional Services
Corporate Business Services
Corporate Business Services has a successful journey and growth starting on a solid foundation since 2007
to deliver quality service characterized by professionalism to meet demands of international and corporate
clients of all sizes.

ENTRY SUMMARIES

14

Himatrix Middle East FZCO

Himatrix was involved mainly on supporting authority to implement regulation as part of legal metrology
under ESMA and train nationals on the process of verifications and requirements. Himatrix has developed a
unique solution for legal verification of trade products and consumer safety verification.

Tassheel Business Center

Being the voice of the customer for the governmental departments which aim customer satisfaction, and
having the initiative of our strategic plan for Tassheel Business Center created and built on the governmental
strategies, linked strategic goals with the ministries ones.

ENTRY SUMMARIES
SME
Bin Touq Fire And Safety

BIN TOUQ FIRE & SAFETY has worked with an impressive list of small and large client across the spectrum of
sector. As a flexible service provider with a broad capability we are able to deliver against the tough demands
of any client in any industry.

Food Innovation Solutions

World Security

FIS is a unique SME providing consultancy to the food and beverage industry. There are a myriad innovative
techniques and approaches designed through our enviable industry knowledge and experience.

WS always strives for eradicating Muda (Bottleneck) in its workflows and eradicates all parallel works and
non-valued added functionalities. WS structure is a blend of functional matrix and project oriented matrix.

Platinum Heritage

Retail
Apparel Group
AG formulate and implement a robust strategy for sustainable growth developing its critical success factors
such as: Customer Service, Diversification of business, Targeting new Market Segments, Expansion into new
territories, Learning & development of people, Developing Infrastructure & Internal capability, and Enhancing
operational efficiency.

Home Centre
Home Centre embarked on a journey to implement Commission models to Sales Associates and Delivery Crew,
the two key customer touch points. We also invested in technology for better customer service like Proof of
Delivery, Pinpoint application, planning module and weekly SMS communication of sales target achievement.

Life Pharmacy
LIFEs services stand out, as it has designed a fine blend of retailing experience with a human touch. LIFE
Healthcare group has been a pioneer in introducing the first Healthcare Hypermarket in Dubai which is a most
modern concept in the healthcare fraternity.

Pure Gold Jewellers

Pure Gold Jewellers has three main initiatives implemented to enhance consumer confidence in diamonds: ADD
programme, lifetime cash back on any diamond jeweler purchased from their stores, and first jeweler in UAE
to be awarded ISO 9001-2008.

15

Platinum Heritage have conducted business with four pillars of sustainability: respect for environment,
preservation and protecting of culture, support of local communities and being financially sustainable.

Technology and Smart Technology

Dr. Sulaiman Al-Habib Medical Group
HMGs investment in IT to establish smart technologically advanced systems, services and facilities was
a success factor. Mobile Applications and self-services machines made available information required by
patients whenever needed.

Dubai Statistics Center

The centers management initiated the Smart Statistics initiative as a fully-fledged suite promoting a
significant transformation in the statistical framework adopted in Dubai spanning all phases of the statistical
processing of data flowing electronically.

Dubai Trade
Dubai Trade is the key player that integrates trade sector related e-services into a Single Window portal.
TradeShield is a pioneering e-service that enables companies to request and obtain standard insurance policies,
online. Dubai Trade developed standardized integration framework allowing multiple Insurance companies to
quickly and easily join TradeShield platform.

etouches
etouches University is the first certification program of its kind from an event SaaS provider. This program
is free for all etouches users and available online, on-demand. The robust courses give users the tools to
leverage the platform to the best of its abilities.

ENTRY SUMMARIES

16

ENTRY SUMMARIES

Pixel Projects

Red Sea Mall

Consultation with Pixel Projects clientele presented an alluring challenge as they indicated that the idea of a
uniform roll out of standardized AV systems across their international office portfolio was highly appealing.
Pixel Projects decided upon a unique proposition and embarking on a vigorous global expansion programme.

There are approximately 15,000 needy orphans in the Kingdom of Saudi Arabia that rely on the services of
establishments, such as Dar Al-Zuhour. Red Sea Mall has chosen this worthwhile cause in order to provide
much needed help and hope for a brighter future for these young girls.

Wellbeing and Health

Union National Bank

Life Pharmacy
LIFEs services stand out, as it has designed a fine blend of retailing experience with a human touch. LIFE
Healthcare group has been a pioneer in introducing the first Healthcare Hypermarket in Dubai which is a most
modern concept in the healthcare fraternity.

NMC Healthcare
NMCH initiated a patient experience improvement project entitled Patient First and comprised a 5-pronged
approach. These were: Re-branding and up-gradation of hospital facilities, Implementation of a patient
feedback system, Social media use to capture feedback, Appointment booking and reminder system
digitization, and Profile segregation based on customer expectations.

Discipline Specific Categories

17

UNB has consistently supported initiatives across various categories including Environment, Community, and
Marketplace as well as Workplace related initiatives to drive employee awareness and participation, thereby
ensuring that it plays an important and active role as a responsible Corporate Citizen.

ValuStrat
ValuStrat Pro-Bono Advisory works with foundations, philanthropists, companies, non-governmental
organizations, social entrepreneurs and social investors to help them rethink their goals and realign their
strategies to achieve greater social impact; work is carried out by a combination of our own full time staff and
external part-time Pro bono consultants.

Customer Experience and Voice of the Customer

Department of Transport

Corporate Social Responsibility

The Department of transport faced the challenge of creating a true customer centric organization. Customer
Care Division (CCD) worked on 2 levels; strategic and operational levels, to transform the DoT to a true
customer centric organization that puts the customer is everything it does.

Apparel Group

Dr Sulaiman Al Habib Medical Group

Initiative was Employees engagement in Corporate Social Responsibility for team building to increase
workplace productivity and Brand building. Effective Implementation was by organizing initiatives on various
social issues, effective communication, and partnership with stakeholders, and alignment of initiative with
Brand Principle CSR.

GMR Group

Our faith that quality of services if not appreciated by patients so it did not achieve the primary goal and
this faith always drives our decisions. The Management of Al Habib Medical Group has established seven key
strategies for delivering patient-centric care.

JLL

Our Entry deserves recognition on account of the following: Integral to Business Strategy & Operations - CSR
initiatives are driven by the companys vision towards making a difference to society, we have a dedicated
team, resources, budget and activity goals to sustain CSR activities, and other.

The Property and Asset Management division of JLL have turned traditional property management model for
commercial office buildings on its head, by providing a refreshingly different approach to customer service.
Creation of a unique office-hotel concept, and embracing new philosophy introducing new standards and
expectations into traditional commercial property environment.

Orion Associates

Tassheel Business Center

Orion Associates, through its significant volunteer and charitable efforts, realized through policies that all
employees will volunteer in the community. Orion established Headwaters Relief Organization that includes
mental health support, disaster site clean-up and damage removal, and rebuilding assistance.

Impacting our business directly highlighting Tassheel Business Center as the main reference for any
customer who needs to process any governmental transaction. This change has been achieved by specialized
teams which set initiatives and applying them.

ENTRY SUMMARIES

18

ENTRY SUMMARIES

VFS GCC LLC

Pixel Digital Systems LLC

VFS Global provided major solutions to NGOV to ensure the customers, clients, employees and stakeholders
benefit from the unique and robust solutions with a smooth transition from old contract to new with minimal
customer impact.

The Applicant Pixel Digital Systems LLC have re-defined its entire go-to-market model, to facilitate a UAE
based GCC regional leader in technology disruption to support the GCC visions to build regional competence
and self-sustained growth. Pixel is automating and moving engagements to the cloud for automation and
scalability.

Customer Loyalty
Apparel Group
No Cards only rewards is what you get when you register with Club Apparel. All you need is your mobile
phone to register as a member and you start earning points immediately which can be redeemed at the next
purchase. Loyalty brings in repeat business which over time is beneficial.

Dubai Islamic Bank

Customer First is a bank-wide initiative launched to develop a culture of service excellence. The initiative is
not just a marketing campaign, it aims to enhance customer loyalty and satisfaction, build sustainable longterm relationships, and continuously improve products and processes.

UAE Exchange
UAE Exchange pays tribute to its customers by celebrating Customer Loyalty Month (CLM) - a month long
celebration focused on creating a friendly and comfortable environment for the customers to enhance their
experience. UAE Exchange has ensured that it honours customer loyalty through promotions and offers.

E-Commerce and Digital Experience

Commercial Bank of Dubai
CBD integrated smart, conversational help technology as part of the new website. Virtual Banking Assistant
Sara implemented to deliver data driven virtual personalised experience to customers. Sara gives CBD a
means to engage conversationally with website visitors, also available to mobile users and digital kiosks in
branch locations.

Emirates Auction
When we started online auctions, we were holding 4 physical auctions a year. This was back in 2007.
Currently, we hold 4 auctions every week and our yearly revenue is over 3 billion AED. We specialize in
auctioning foreclosed & seized assets.

19

Maestrano
Maestrano is an advanced technological company, with a globally patented core technology and backed up by
around $3m of investment from technology heavyweights. Maestrano is the answer to the vital need of all
SMBs to increase their efficiency whilst keeping their cost down.

Information Security
Abu Dhabi Food Control Authority (ADFCA)
The initiative taken in ADFCA ICT in the area of database security. The goals in front of the ADFCA ICT
department was not only to implement a complete solution to ensures real time database security, but also
that the solution should not hinder in the functioning of the business system.

Dr Sulaiman Al Habib Medical Group

One of the key factors, which will build patient confidence, is the implementation of a comprehensive
Information Security Framework (ISF). ISF lays a strong foundation for the robust information security for the
organization, which has helped Dr. Sulaiman Al Habib Medical Group to certify ISO 27001:2013.

Roads and Transport Authority

RTA initiated Enterprise Information Systems Governance Program to study and assess existing critical
business applications and formulate a framework to improve IS governance, strengthen information security/
financial controls and achieve compliance with Enterprise Architecture practice. RTA also embarked on a
corporate wide Information Security Awareness Program.

Union National Bank

The setting up of UNB Group Security Operation Center (SOC) has helped to improve the organizations ability
to rapidly respond to malicious information security events, comply with industry standards and fully utilize
the existing investments of Information Technology Infrastructure.

ENTRY SUMMARIES

20

ENTRY SUMMARIES

21

Marketing, Social Media and Brand

Strategy, Change and Transformation

Apparel Group

InternsME

The Oscar Initiative by the brand ALDO part of Apparel Group, rolled out last year gave once in a lifetime
opportunity to its users to attend one of most elite and coveted Elton Johns Oscar party along with shopping
spree in ALDO, Los Angles.

InternsME aims to effect regional change, overcoming a crucial socio-economic challenge whilst helping
companies grow & harness the potential of brilliant young minds on a strategic level to transform their
businesses.

Commercial Bank of Dubai

Arabian Automobiles - AW Rostamani

CBD introduced Facebook branch that enables customers to manage their everyday banking needs. This
CBD Facebook application allows customers to bank when and where they want to with the information they
need. The social branch is available on desktop and mobile, enabling customers to bank on the social network
directly.

AWR-A has embraced the Kaplan Norton way towards BSC management only to realize tangible returns
across all business units. AWR-As BSC implementation achieved payback in sales volume, market share and
instilled a culture of customer-centricity. The transformation of BSC, as a successful management tool, has
led to many unique features in its implementation.

Eros Group

Dubai Police

Eros has defined and outlined a marketing strategy that constantly builds brand awareness, creates brand
equity and delivers on consumers expectations for value and improved service levels. This research has
resulted in our latest brand communication: THERES A LITTLE BIT OF EROS IN EVERY HOME.

Dubai Police has employed cutting-edge video games technologies to create innovative virtual incidents
ranging from crime scenes to traffic accidents to hostage scenarios in an engaging way that mimics real-life
situations to allow the trainee to learn-by-doing to harness his skills in a safe and practical environment.

FP7 in collaboration with Emirates NBD

Virgin Megastore

Emirates NBDs Bon Appetit Dining program is a fantastic program for its credit cards that gives cardholders
automatic discounts at over 1500 restaurants across UAE - but only if they use their Emirates NBD Credit Card
to settle their bill.

Virgin Megastore has been on a path of transformation and evolution in the region since 2006. By consistently
identifying opportunities in line with the strategy of evolution, and answering continuously changing
customer expectations, the team successfully repositioned it as the number one lifestyle entertainment retail
destination in the Middle East.

FP7 in collaboration with Emirates NBD

Emirates NBD made learning UAEs culture fun and interesting through one of its owned media channels
across UAE: ATMs-CDMs, replacing act of dispensing cash with dispensing culture. Introduced the worlds first
CULTURE DISPENSING MACHINES innovative ATM-CDMS that interact with people and encourages them to
see, learn and experience Emirati culture.

FP7 in collaboration with Emirates NBD

Emirates NBD wanted to increase peoples financial knowledge and literacy. So, we introduced The Banking
Tube on YouTube A Social TV channel by Emirates NBD that equips and informs consumers in UAE about
topics related to financial literacy, banking and money management.

Red Sea Mall

With the rise of the use of digital channels in Saudi Arabia, it has become essential to Red Sea Mall to start
having two way communication with their audience around the kingdom. The use of social media has impacted
malls awareness, sales, event attendance and customer service positively.

Innovative Solution
Drydocks World
Drydocks World has constructed the worlds biggest and deepest subsea storage facility consisting of a 45m x
45m x 25m structural tank complete with pile-sleeves and mud-mats. This was towed to an offshore location
and floated over a Heavy lift Transportation Vessel (HTV) as preparation for sail away.

Drydocks World
The Dolwin Beta platform, the Worlds Largest High Voltage Direct Current platform (in terms of capacity),
was built at Drydocks World. The mammoth structure is larger than a football field and the steel used in its
construction is sufficient to build two Eiffel Towers.

ENTRY SUMMARIES

22

ENTRY SUMMARIES

23

Drydocks World

D Idea Media Co LLC

Drydocks World delivered the Eagle Louisiana, the second of two Modular Capture Vessels (MCV); unique,
first-in-class Aframax vessels that combine FPSO (Floating Production Storage and Offloading) and DP2
(Dynamic Positioning) technology in a single hull. The project highlights Drydocks World and UAEs capability
to execute a highly Prestigious and Specialized Conversion project.

The Smart Palm initiative is an iconic fusion of easy access information, accessible WiFi and green technology.
At the heart of the Smart Palm initiative is the visionary implementation of modern technology, powered
entirely by renewable energy, through palm leaf shaped solar panels.

Dubai Airport Free Zone

DAFZA management team (Executive Committee) launched DAFZ Metro Station Shuttle Bus Services as an
initiative (one of several) to mobilize customers (companies employees) from DAFZA Metro Station to their
workplaces inside the Freezone and vice versa and reduce demands on parking inside the Freezone.

icflix Media

Sustainability
Dubai Carbon Centre of Excellence
The Carbon Ambassadors Programme is a youth engagement programme aimed at university students who
wish to get involved in Sustainable Development to fulfil the ambitious Green Economy Roadmap to 2030.

ICFLIX is MENA regions first subscription based streaming service, also developed our own dedicated Kids
App. The challenge for us was dealing with local payment gateways. We developed a platform called ICpay
to address local markets. Now for every market we have its payment instruments and credit card issues
resolved.

Beeah

Towards 2020 Categories

Dubai Airport Free Zone

Opportunity
Roads and Transport Authority
As part of the Dubai Smart City program, RTA is committed to implement a comprehensive plan to provide the
smartest transportation system in the world through development of a Smart Mobility Master Plan.

VF Services LLC
VFS Global partnered with Finlands Ministry for Foreign Affairs to carry out visa application related
administration in St. Petersburg. LIDPro enables location independent visa processing offering flexibility to
collect applications from multiple remote locations while being processed at a central location.

Virgin Megastore
Virgin Megastore has been on a path of transformation in the region since 2006. By consistently identifying
opportunities in line with the strategy of evolution and responding to continuously changing customer
expectations, the team successfully repositioned it as the number one lifestyle entertainment retail
destination in the Middle East.

Each year, Beeah continues to improve on its waste management services and initiatives with a goal to make
Sharjah a shining example as the top environmentally responsible cities in the Middle East. It is leading the way
towards managing the total waste generated per person and achieving zero-waste to landfill.

Facility Management Department of DAFZ in coordination with Energy team were monitoring the building
consumption closely through centralize Building Management System. Our major Initiatives are contributing to
strategic goals such as optimization of operation cost and reducing carbon footprint which also inline Supreme
council of Energy Dubai.

IMPA ACT
IMPA ACT promotes the adoption of RSCM, CSR and sustainability within shipping industry. IMPA ACTs
principled yet pragmatic work in mainstreaming of social, anti-corruption and environmental principles,
advocating CSR and sustainability through events and social media and reaching out to other initiatives to
promote the sustainability of the shipping industry.

People Categories
Employee Engagement
Apparel Group
Apparel Group (AG) Human Capital (HC) philosophy is People First. We are continuously improving the
work environment and culture in which employees feel motivated, enthusiastic, and take pride in the work
assignments. Various employee engagement initiatives are implemented and we measure the feedback
through our internal Employee Satisfaction Survey (ESS).

ENTRY SUMMARIES

24

British Orchard Nursery

BON operates within UAEs multicultural environment and employs an all women workforce from 25
nationalities to cater to parents of very young children. BON invests heavily in their development through
robust HR systems, equal growth opportunities, flexible working hours, loan facilities, subsidized education
programmes and extensive in-house training.

Eros Group
Deep emotional bond that employees have with the company distinguishes Eros from many others. Focus has
been to create opportunities for employees to bond and use success stories and dialogs to reinforce the bond.
Platforms built include Ice breaking; Health and wellbeing; Celebrations; and volunteering.

UAE Exchange
RACE (Reflex Amplified for Continuous Engagement) was launched as a yearlong programme to engage and
boost morale of employees and business. The programme witnessed the entire employees assemble in a
single floor. This engagement encouraged employees to exhibit the best of their ability. Tagline Challenge Your
Limits supported this practice.

Union National Bank

UNBs talent management / development planning process identifies managers with potential to progress
and grow into positions of higher responsibility and to strengthen the internal talent base through customized
development and grooming plans.

Unitra Mets Group

UNITRA METS Group focus the enhancement of Employees engagement and development with various
motivational activities in the workplace. Some of our initiatives and best practices are: UMGs performance
appraisal system, called Performance Development Review (PDR), Employees Open Forum, Employees
Satisfaction Survey [ESS], Employees Engagement Surveys [EES], Open Communications etc.

Virgin Megastore
Virgin Megastore has been on a path of transformation in the region. The rapid expansion had growing needs
for recruitment and retaining successful employees to fulfil an increasing number of positions. We have been
working on improving our internal communication channels and developing positive methods to engage and
motivate our workforce, while attracting new talent.

ENTRY SUMMARIES

25

Inspirational Female Leader

Mylist FZ LLC
Julie was the first entrepreneur to identify the need of an online gift registry and adapted a highly successful
service available in USA and Europe to the local market. She launched www.mylist.ae, the first online platform
that makes the gift-giving easier for people living in the Middle East. Julie Leblan had a clear vision on how to
implement and educate a population that was not familiar with the concept.

The Education Consortium

Dr Hannan Al-Mutawa has had a transformational impact on innovative educational provision in Kuwait and the
wider region for over 25 years. With a mission to Embolden, Engage, Empower, and Serve the community
this passionate entrepreneur and philanthropist has achieved huge success in making education more
accessible for all sections of society including the most vulnerable groups such as children with special needs.

Virgin Megastore
Nisreen Shocair, President of Virgin Megastore, has initiated and led the brands transformation in the region,
outplaying the challenges faced along the way. Nisreen led an organization-wide culture of change since day
one, identifying and grabbing opportunities that eventually got the brand and stores to where they are today:
the leading lifestyle entertainment retail destination in the Middle East.

Inspirational Male Leader

Eros Group
Stories of success are always exciting when they are rags to riches or when someone starts at the bottom
and works their way to the top. Along the way this person has gone on to inspire many people, both within and
outside the company, acknowledged as a leader of industry by his peers and awarded by various organizations
for his leadership skills. This is the story of Deepak Babani, CEO, Eros Group.

Pure Gold Jewellers

A truly inspiring story of a self-made millionaire, Firoz Merchant rose to fame as the founder and now, the
Chairman of the Pure Gold Group. Decades of hard work and dedication backed by solid knowledge and indepth understanding of the business has helped Merchant to grow Pure Gold Jewellers. Merchant is also
known for his humanitarian initiatives in giving back to the society.

ENTRY SUMMARIES

26

UAE Exchange

MEET OUR JUDGES

27

Dubai DED

Alexandar Williams

Dubai Career Clinic

Anas Almarie

BCB UAE

Susie Isaacson

LACASA

Ayman Jaber

Cranfield School
of Management

Professor Joe Nellis

Apparel Group

Vaibhav Garg

Dubai Airports

Anna Power

Apparel Group

Neeraj Tekchandani

Khalifa Fund

Saer Imad

The Talent Enterprise

David Jones

Sharjah Tatweer Forum

Reem Abdel Karim Bin Karam

The Talent Enterprise

George Xavier

Khalifa Fund

Ahsan Ali

UAE Exchange

Jaimon Jacob

Madrecha Consultants

Dr Kanak Madrecha

The National Archives

Samar AlMashjeri

In Your Element Ltd

Jennifer Neff

Contax Partners

Ann-Marie Carbery

Dubai Airport Freezone

Husam Abdullah

ShiftIN Partners

Amancio Torres

Suhail did an exceptional job in leading organizational transformation as founder and CEO of Tanfeeth. Suhail
took a first-hand approach by driving employee development and engagement and an open and transparent
culture. Suhail is dedicated toward Emiratization efforts by building Emirati leaders. Suhail integrated the
unique Root Cause Problem Solving method (RCPS), which ensures that no unresolved issue takes longer than
3 days to reach him.

Score Consultancy

Gopal Sharma

ShiftIN Partners

Rafael Lemaitre

ICSR (Institute of Customer

Satisfaction Research)

Enrico Gallorini

AAA Institute

Hasnain Rizvi

Gateway

Jenny Hunt

Rua Digital

Naomh McElhatton

Harbor Real Estate

Mohanad Alwadiya

PROTRAINING

Patricia O'Sullivan

World Security

dm3

Susan Probert

INHOCO

Rupprecht Queitsch

Motivaluate

Tirupathi Anand

Maroochy River Resort &

Bungalows

Kim Morgan

DP World

Neetu Choudhary

GRS Research and Strategy

Andrea Piccin

Western Region Municipality

Ahmed Talaat

Paris Gallery

Mohamad Jaber

ENOC

Shamma Rahmah

London Hair and Beauty Ltd

Richie Perera

Dubai Municipality

Profusion

Julia Boullemier

London Hair and Beauty Ltd

Zoe Offen

Eng. Makki is a true leader with unique quality and highly motivated, visionary and has a mission in life
to improve the quality of living in the city with a sustainable lifestyle. During the past 25 years of his
professional career, he was an outstanding leader who was able to overcome challenges and create a vision
for environmental and water/energy sector taking into account the complexity of the social and economic
environment in Dubai.

KCA

Marc Karschies

ECOSTRATEGIE

Odile Verdure Labeille

RANDEM

Alan Moore

Smart City Champions

Salma Kayali

Department of Transport

Jasim Al Ali

Ascendancy Consulting

Hazem Awad

Education Consortium

Dr Hanan Al-Mutawa

Manchester Business School

Randa Bessiso

Education Consortium

Russell Byrne

Creative Solutions Services

and Translation

Fatima Mahfouz

The organization embarks on decisive leadership of Mr. Varghese Mathew who holds responsibilities for
operation and functions of UAE Exchange Country Head Quarters. Under the guidance and supervision of Mr.
Varghese Mathew, there have been several innovations and idea implemented for the welfare of the CHQ and
the organization as a whole.

Union National Bank

As CEO of one of the leading banks in the UAE - and the only bank owned by both the governments of Abu
Dhabi and Dubai Mr. Mohammad Nasr Abdeen is as dynamic and success-driven as the organization he heads.
Mr. Abdeen supervised the banks expansion strategy as it broadened its offering into a full-fledged Financial
Group with subsidiaries including Mr Abdeen has been a veteran and forward thinking banker.

Inspirational Emirati Male Leader

Tanfeeth

Mahmood Mohd. Amin, CEO have major achievements: Dubai Government Excellence Certificate for Security
Management System Assessment for the formation of Ports, Customs & Free Zone Corp., outstanding
performance of security management services at Jebel Ali Port and Free Zone., International Security
Excellence Award for designing security operational infrastructure for Cruise Terminal at Port Rashid. Several
certificates received from various authorities and business communities related to Cruise Terminal security
operation among others.

Our Partners and Sponsors

28

DEPARTMENT OF ECONOMIC DEVELOPMENT(DUBAI)

The Dubai Department of Economic Development is

the government body entrusted to set and drive the
economic agenda of the emirate of Dubai, UAE. The
DED supports the structural transformation of Dubai into a diversified, innovative service-based economy that
aims to improve the business environment and accelerate productivity growth. The main aim of the Business
Excellence Department (BED) within the Dubai DED is to promote quality and service excellence among the
business community in the region.

www.dubaided.gov.ae

CUSTOMER EXPERIENCE MAGAZINE

The Customer Experience Magazine is packed full of

all the latest news, reviews and cutting edge case studies from the world of customer experience. Winners and
Finalists will feature telling their stories and sharing their innovative ideas and programmes; helping us all to
improve the experience for our customers. Plus we will have the usual raft of guest articles, book reviews and
current news to keep you entertained and up to speed. You dont want to miss out on this monthly magazine.

www.customerexperiencemagazine.co.uk

CRANFIELD SCHOOL OF MANAGEMENT

Cranfield University creating leaders in management and technology

Cranfield School of Management is a world-class provider of executive development,
within a unique University. Find out more about how partnering with Cranfield will
improve the performance of your organisation.

www.som.cranfield.ac.uk

RUA DIGITAL

RUA Digital is a full service digital marketing company that focuses on delivering
measurable results to improve your online presence, visibility and brand awareness. We
can help your business whether you are a new start-up looking to drive sales online, an
existing company with minimal online activity or one thats needs a little zest injected into
their digital marketing!

www.ruadigital.com

SHARJAH TATWEER FORUM

Sharjah Tatweer Forum (STF) is a non-profit independent entity established in

May of 2005 by an Emiri Decree (29-2005) by His Highness Sheikh Dr. Sultan
Bin Mohammed Al-Qasimi, Member of the Supreme Council, Ruler of Sharjah, and the Honorary Chairman of
Tatweer. The Forum aims to contribute to the progress and the sustainable development of the Emirate of
Sharjah through enabling young leaders; supporting the implementation of viable projects and the productive
interaction with society to achieve a better future based on the cultural heritage of Sharjah.

www.tatweerforum.com

ABU DHABI UNIVERSITY

Abu Dhabi University is one of the leading universities in the UAE. Their mission is to produce
global leaders who understand the challenges of our time & make positive contributions to
national & global prosperity. This is not limited to educating students but also to transforming
UAE to a vibrant, prosperous & strong nation.

www.adu.ac.ae

Our Partners and Sponsors

29

INVEST NORTHERN IRELAND

Invest Northern Irelands role is to grow the economy of Northern Ireland, helping new and existing
businesses to compete internationally, and attract new investment to Northern Ireland. Through
our offices in UAE, Saudi Arabia and Kurdistan and working with the British Embassies, Northern
Ireland companies have been successfully doing business across the Middle East for decades.

www.investni.com

THE TALENT ENTERPRISE

The Talent Enterprise is a premier think and do tank dedicated to the
elevation of human capital. We collaborate with our clients on their most
compelling employability, talent, engagement, performance, leadership and
retention challenges. Our team partners closely with policy makers, employers
and educational institutions seeking to get the best out of their people and institutions. We have worked
extensively across the Middle East, Africa, Asia, Europe and North America and bring an unmatched
understanding of your unique talent landscape.

www.thetalententerprise.com

SHIFT IN
ShiftIN Partners is a leading strategy management consulting firm focused on helping
clients manage strategy and innovation programs that enable the organization to
achieve the necessary Shift, working from withIN.

www.shiftinpartners.com

EDUCATION CONSORTIUM
The Education Consortium is a non-profit organisation that works in the public and private
sectors across the GCC on initiatives strategically designed to strengthen and embolden
school leadership, engage students and empower Communities, Educators, Businesses,
Governments and Academic institutions.

www.edu-kw.com

DUBAI BUSINESS WOMEN COUNCIL

Established in 2002, under the umbrella of the Dubai Chamber
of Commerce and Industry, the Dubai Business Women Council
is the official representative organisation for business women, both professionals and entrepreneurs, in the
Emirate of Dubai. Building awareness, educating, promoting opportunities and enhancing positive change in the
community towards the acceptance of women in business is at the heart of the DBWCs belief in empowering
women and motivating them to be productive members of the society and economy.

www.dbwc.ae

FINALISTS

30

Upcoming AWARDS & Events

31

Enjoyed your Awards experience?

Find out more about our other events...
Winning with International Business Excellence
Monday 7th September 2015
Dubai, UAE
www.winningwithibx.com
Register now to attend our brand new conference launched to showcase
the award winners from the International Business Excellence Awards 2015.
Listen to business experts from leading companies that will reveal how they
ensure they stay ahead of the competition.

Listen to those who are leading the way in business regionally and internationally
Learn from Winners and Finalists of our Awards, share ideas and best practise
Access to international business professionals
Award Winning Case Studies

Gulf Customer Experience Awards 2015

Wednesday 9th December 2015
Dubai, UAE
www.gulfcxawards.com
The Gulf Customer Experience Awards celebrate and recognise the very best in Customer
Experience across sectors and multiple disciplines. This year will include a special focus on
categories relative to Digital Experience. The Awards provide a vehicle for sharing best practice
in customer experience and for promoting continuous improvement, learning and personal
development. If you have great initiatives to give your customers an amazing experience, enter now!

2 Day Customer Experience Master Class

- Shaping a Customer Centric Business
2nd and 3rd June 2015
Dubai, UAE
www.awardsinternational.ae/cx-masterclass
This course, led by Customer Experience expert Martin Dowson, will walk you through the makeup
of a customer-led organisation and the capabilities required. A highly interactive and participative
mixture of presentations, case studies discussions and exercises where attendees develop solutions
to specific real-life scenarios.

LEADERS ECONOMIC FORUM

MEMBERSHIP NOW OPEN
November 2015 sees the first Leaders Economic Forum, to be
launched in Dubai and in conjunction with the launch of the e-zine
International Business Excellence Magazine. IBX Magazine.

CONTACT LEF@awardsinternational.ae or call +971 56 752 2028

to register your interest.
A limited number of memberships are available.
Members will be at an advantage by receiving a personal update
on the latest information in global and local economics by one of
the worlds leading figures on economics.

Joe Nellis,
Professor of Global economy
at cranfield school of management

From Flashes of Thought HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime
Minister of UAE, Ruler of Dubai
Professor Joe Nellis is Professor of Global Economy at Cranfield School of Management, specialising
in global macroeconomics, business environmental analysis, strategic thinking and management
development.
Teaches the Full-time MBA, Executive MBA, General Management Programmes and Customised
Executive Development.
Director of the Policy, Sustainability & Performance Academic Community within the School.
He is the longest serving member of the School of Managements Executive Board.
Formerly Director of Cranfield School of Management.
Consultant to central government departments and public sector organisations.
Visiting Professor at universities in Germany, Belgium, Austria, the Netherlands, Hungary and Ghana.
Published 18 books and 200 academic and practitioner journal articles.
Meetings
- Thursday November 12th 2015*
- Wednesday February 10th 2016
- Wednesday May 18th 2016
Location: Jumeirah Emirates Towers, Dubai
*Coincides with launch of IBXM International Business Excellence Magazine, (e-zine)

IBX Awards
Trophy

33

The IBX Awards Trophy is a bespoke

design, unique to these awards. As with the
IBXAwards logo, the design uses a single line
geometric shape, as can be seen on buildings
and is common in Islamic art. The continuous
line represents infinity to us - as continuous
improvement and the journey to excellence is
never ending.

The Leaders Economic Forum founder is Joe Nellis, Professor

of Global Economics and Director of Policy Sustainability and
Performance Community, Cranfield School of Management. A top
50 business school by any international ranking.

Our first economic goal is to enhance our competitiveness. To

continue to grow and develop, it is imperative to look to the rest
of the world with a competitive spirit, for the day that we lose this
spirit will mark the beginning of our regression

32

Coming soon - CXM | Customer Experience Magazine ME

Based on the extension of the leading online Customer Experience Magazine in the UK www.
customerexperiencemagazine.co.uk
Introducing the Customer Experience Magazine for the Middle East in www.customerexperiencemagazine.me
Keep up to date with all the latest news and developments by subscribing to Customer Experience Magazine.
Published monthly, the digital magazine is packed full of industry news, blogs, features, video bites and
international stories all focussing on customer experience.
The magazine partners with a series of business awards programmes highlighting best practise which we can
all learn from. Customer Experience Magazine features stories from the winners, judges and finalists from the
Awards who share their insights and specialist approach to help us all improve the experiences we deliver to
our customers.
Subscribers also benefit from receiving a monthly newsletter to keep up to speed with all the latest customer
experience news.
The Magazine is published on the first working day of the month and suggestions for articles should be
emailed to editor@customerexperiencemagazine.me by the 20th of the month.
Make sure you dont miss out by subscribing today. Sign up for your interest by emailing
editor@customerexperiencemagazine.me for an update of the launch with the latest issue.

BUSINESS CARD FREE PRIZE DRAW

34

FLOOR PLANS

35

Win a training course with our partners ShiftIn.

Simply give your business card to one of our staff at the registration
desk. Prizes will be announced during the Awards Ceremony.

EXECUTIVE STUDIO 2
EXECUTIVE STUDIO 1

Lift
Access to Ballroom

First Prize

Going to other Breakout Rooms

INNOVATION MANAGEMENT CERTIFICATION - Making Innovation a Management Discipline

This certified course is offered for the first time in the GCC countries, and represents a unique
opportunity to get access to the prestigious Innovation Management Certification, accredited by the
respected Global Innovation Management Institute (GIMI).
Number of prizes: 3

SCREENING ROOM
STUDIO 4

Second Prize
MAKING STRATEGY HAPPEN - An intensive immersion into the world of Strategy Execution
This course is the only Strategy Execution training in the GCC endorsed by the Institute of Leadership
& Management.
Number of prizes: 3

Third Prize
STRATEGY EXECUTION ONLINE ACADEMY - www.strategyexecution.academy
Receive a life time license for e-learning in strategy and balanced scorecard accessible via web and
mobile.
A high quality online course in Strategy Execution and Balanced Scorecard, hosted in the worlds
e-learning platform.
Number of prizes: 20

Winners of third prize will be emailed after the Awards Ceremony.

AUDITORIUM 2
AUDITORIUM 1

Visit www.shiftinpartners.com for more information

STUDIO 3
STUDIO 2

STUDIO 1

www.ibxawards.com