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1. Define Management.

According to Marry Parker Follet defines Management is the art of getting work
done through peoples
2. Mention the role of Managers.(any two)?
Interpersonal role- figure head, leader, liaison
Informational role- monitor, disseminator, spokesperson
Decisional role- Entrepreneur, disturbances handler, resources allocator,
negotiator.
3. Name the different levels of Management.
Top level management.
Middle level management
Lower level management
4. Who is known as father of modern operations management theory?
Henry Fayol is the father of modern operations management theory
5. Specify the functions of management.
(i) Planning (ii) Organizing (iii) Staffing (iv) Directing (v) controlling
6. Define Administration.
Administration refers to the group of individuals who are in charge of creating and
enforcing rules and regulations, or those in leadership positions who complete important tasks.
7. What is Globalization?
Globalization is the process of transformation of local or regional phenomena into global
once.
8. Who is referred as the father of scientific management? What is the goal of scientific
management?
F.W.TAYLOR is referred as the father of scientific management.
Goal of scientific management:
To develop scientific methods for doing work.
To establish goals for productivity.
9. What is Unity of direction?
Unity of direction signifies each group of activities having same objectives must have
one head and one plan. All the groups should coordinate to work together to achieve the
common goal.

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