TRANSCRIPT: Seerium:Name: Charles, Email: xirkul@yahoo.com, Account: 09173080408 Yumi:It's a wonderful day here at Globe! My name is Yumi. How may I help you? Charles:Yumi . I want to know my bill with regard to my iphone plan Charles:For my bill due on March 2 Charles:BUZZ!!! Charles:are u still with me?