Robert E Laws

roblaws@gmail.com
Mountain View, CA
650.224.9686

www.linkedin.com/in/robertelaws

Summary

Prior Roles

Technical Publications Manager:

Ericsson Mediaroom Manager, Developer Documentation

-20+ years of experience

Microsoft Mediaroom Group Manager, Mediaroom Publications

-Veteran of four Silicon Valley startups

Microsoft TV Group Manager, MSTV Engineering Services

-Managed 10+ person teams

WebTV Networks Director of Publications

-Expert at creating teams that perform

well with low turnover and high
employee satisfaction ratings

The 3DO Company Manager of Publications

Stanford Telecomm Publications Manager
Applied Engineering QA Manager

-US Citizen

Experience

Details

Ericsson Mediaroom

Manager, Developer Documentation

Mountain View, CA
2013 2015

Microsoft Mediaroom
Mountain View, CA
2011 2013

Robert E Laws

Guided the department's acquisition from Microsoft to Ericsson,

which included leading a cross-functional team to migrate
documentation out of Microsoft environments and into the Ericsson
ecosystem

Delivered documentation on how to install, setup, configure, and

operate the Mediaroom IPTV client/server system for very large
telecom operators, solutions teams, and system integrators

Group Manager, Mediaroom Publications

Created enterprise-level technical documentation for system

integrators, solutions teams, developers and operators of our IPTV
technologies, as well as porting kits and licensee documentation for
OEMs

Migrated the department's publishing tools from Word to

combinations of FrameMaker, PDF, and HTML

Implemented quick release documentation processes to provide

developers with new information, bug fixes, and technical updates in
real time

roblaws@gmail.com

650.224.9686

Microsoft TV
Mountain View, CA
2002 2010

WebTV Microsoft
Mountain View, CA
1997 2002

WebTV Networks
Palo Alto, CA
1996 1997

Education

Group Manager, MSTV Engineering Services

Created the Engineering Services organization for Microsoft TV,

consisting of Broadband Infrastructure, Build and Tools, China Lab
Operations, as well as User Experience, MTBF test, and Technical
Publications

Created and staffed the new User Experience (UX) Team for
Microsoft TV. Led the construction of new labs for test and
development servers and Mediaroom infrastructure

In collaboration with Marketing, managed a team that developed and

implemented a public developer community website and backend
database

Responsible for over 2600 servers, hundreds of set top boxes, and 26
labs on the Mountain View campus

Director of Publications

Led department of 20+ people through WebTV's acquisition by

Microsoft

Changed Publication toolsets to be in alignment with Microsoft's

styles, formats, and tools guidelines

Managed a team that developed and maintained all online properties

for the Silicon Valley campus (intranet and extranet)

Continued to grow the department's abilities to support the transition

from the WebTV product to the Mediaroom platform

Manager of Publications

Founded and managed the technical publications department at

WebTV Networks

Expanded the department from hardware documentation to include

software, licensee, developer, and end-user documentation

Created a web development team and a developer web site

University of California, Berkeley, CA

Bachelor of Arts, Anthropology

Please see my LinkedIn profile at www.linkedin.com/in/robertelaws for more detailed information about my experience
and career.

Robert E Laws

roblaws@gmail.com

650.224.9686