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SERVICES AND SOLUTIONS

2015 Flowserve Educational Services


Course Catalog

Experience In Motion

Welcome to Flowserve Educational Services

Our Instructors

Maximized plant asset availability and equipment reliability


Increased mean time between repair (MTBR)
Workforce development for increasing proficiency in the
installation, maintenance, and repair of pumping equipment
and systems

Some of the most respected experts in pumps, valves, and seals are
on our instructional team, with more than 100 years of combined
experience in all aspects of flow control, in every industry from water
treatment to aerospace. Because of this breadth of experience, our
trainers have dealt with many of the specific engineering, operational
or mechanical problems youve experienced, and in most cases are
able to recreate and then solve those problems in our unique, handson power labs. Whether its at the Flowserve Learning Resource
Center in Irving, Texas, at Flowserve locations around the world or
on-site at your location, our instructors are dedicated to sharing their
knowledge with you.

Flexible Programs to Meet Any Need

Proficiency

Whether customers require basic training or customized


programs, Flowserve offers an unparalleled global network of
training experts and facilities to accommodate any request.
Customers can choose the location, course content, and program
formats that optimize the use of human and financial resources
and deliver the most effective results.

Flowserve proficiency recognizes that you have completed a specific


training course and have attained a level of competence with the
material. It also allows for a progression to higher proficiency levels
as your expertise grows. Flowserve proficiency is offered in pumps,
mechanical seals and pumping system analysis. The closed-book
proficiency exams are given on the morning following the last class day.
They contain about 60 questions and can take up to four hours. You
must attain a grade of 80 percent to achieve proficiency at each level.
Flowserve proficiency documents are presented to and remain with you.
The documentation states the level of proficiency you have attained and
the number of formal training hours dedicated to each class.

Flowserve Educational Services provides companies around


the world with a wide range of innovative programs focused on
helping plant operators, reliability engineers and maintenance
personnel deepen their understanding of pumping systems.
Training programs from Flowserve are ideal for organizations
aiming to achieve:

Learning Resource Centers (LRC)


Flowserve has committed to the construction and support of the
pumping industrys largest and most sophisticated network of
Learning Resource Centers. These state-of-the-art facilities ensure
participants receive a balanced combination of hands-on training
and operating theory.

On-site Customer Training


Flowserve Educational Services provides the design, development,
and delivery of training tailored specifically around the people,
equipment and processes at a customers location. Unlike
off-the-shelf solutions, trainers and instructional designers
deliver individualized instruction on the concepts, processes
and equipment needed to maximize employee performance in
the customers environment. To optimize the learning experience,
on-site training is supported by use of remote hydraulic lab
technology and portable acrylic pump systems.

Educational Credits
For classes offered at Flowserve Learning Resource Centers, their
successful completion and an 80% and above score on the exams
will earn the participant Continuous Educational Units (CEU) or
Professional Development Hours (PDH), respectively.
The educational credit certificate will be issued by McNeese
State University.

flowserve.com

Please read the following information before


registering for any classes!
Available Course Offerings
Depending upon the role of the student, Flowserve offers courses
ranging from those for the generalist to those who have obtained
engineering degrees. A comprehensive catalog of technical
and maintenance courses provides plant engineers, operators,
reliability experts and maintenance technicians with the training
they need on the equipment they use every day on location or
at Flowserve Learning Resource Centers.

Track One Basics Level


For Operations Personnel (OP)
This track is for persons involved in day-to-day operations and
for those who do not have an engineering or related technical
degree. Persons who want to understand more about pump and
seal basics should sign up for these classes. For example, those
involved in purchasing, training, human resources and safety or
similar occupations would want to consider this track.
Track Two Intermediate Level
For Maintenance Personnel (MP)
This track is for maintenance personnel. These persons would
have experience in maintaining and servicing pumps and seals
used in the processing systems of the plant. It would be helpful for
enrollees to have a few years of hands-on involvement as well.
Track Three Advanced Level
For Reliability Personnel (RP) and
Engineering Personnel (EP)
This track is for those who have an engineering degree or similar
education and background. These offerings are advanced courses
that do NOT cover pump and seal basics and assume the student
already has an engineering foundation. Beginners should not
sign up for these classes and are encouraged to look at the basics
classes offered in Track One.

Course Registration Process


1. Get Organized
Carefully review the course descriptions, which can also
be obtained on our website in a more detailed format.
If you review courses on the website, note that some are
specifically designed for engineering, operations and
maintenance personnel. Since some of the courses are similar,
you may want to discuss your requirements with one of our
training coordinators or staff members.

2. Verify the Prerequisites


Some courses have prerequisites listed in the Course Description.
Please review them carefully. You must also have written and
spoken command of the English language, unless an alternate
language is listed.

3. Enroll in a Classroom Course or Purchase Online


Training
Simply follow the instructions below:
To register and purchase classroom courses and online training:
1. Go to www.Flowserve.com.
2. Click on the Services and Solutions tab at the top of the
page and then Education and Training.
3. Click on the Register button.

Classroom Courses:
1. You can view classroom course availability in different
regions by clicking on Classroom Courses and selecting
your preferred region.
2. To register, select Register in the Welcome area or log in
as a Guest in the box located on the top right side.
3. Note: If you are not the attendee, please register with
the attendees name.
To Enroll in a Classroom Course:
1. Click on Classroom Course to view all classes.
2. Click on your preferred region North America,
Europe, etc.
3. To view course description, click on subject title.
4. Click on down arrow to view available site locations
and dates.
5. Enter number of attendees.
6. To purchase, click on the Buy button.

Note: For Flowserve distributors and alliance customers,


please send an email to esg@flowserve.com for registrations or call
1-800-446-0401 and a customer care representative will assist you.

Online Training Courses:


1. Click on Online Courses to view all courses.
2. To view course description, click on subject title.
3. Enter number of purchases/attendees.
4. To purchase, click on the Buy button.

4. Make Travel Arrangements


Once your registration is processed, you will receive an email
notification of your class enrollment and location, along with
pertinent travel details to and from that location.
Since accommodations fill up quickly during the spring and fall,
we recommend that you book your hotel and airline reservations
as early as possible. When making travel arrangements,
please factor in your travel time to and from the airport to our
training facility for departures and arrivals. Please check with
your local training facility for information regarding departure
arrangements. We appreciate your flexibility and recommend
that you plan to remain at the course site until at least 4 p.m.
If possible, please purchase refundable tickets, since course
schedules sometimes change.

iStore Course Schedules and Locations

Payment and Cancellation Policy

Our courses are offered at various times throughout the year. For
our most current schedule, please visit: www.flowserve.com/
Services-and-Solutions/Education-and-Training.

Course payments should be made at the time of registration by


credit card, company check or purchase order (purchase order
number required). No fees will be charged for cancellation made
15 business days prior to the start of the class. There is a 100%
cancellation charge for cancellations less than 15 business days
prior to the start of the class. Additionally, there are no refunds
once the course begins.

Under Education and Training, click on the Register button to


view classroom sites, online training and create your account
to register. For additional training information, please call
1-800-446-0401 or email esg@flowserve.com. For technical
support related to iStore, please email esg@flowserve.com.

FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (AMERICAS & EUROPE)
Flowserve Facilities

Duration

Available On-Site
at Customer
Location

Centrifugal Pump Fundamentals


Mechanical Seal Fundamentals
Pump and Mechanical Seal Principles
Pump and Mechanical Seal Reliability
Pump System Analysis
Root Cause Analysis
Single-Stage Pump Repair
Multi-Stage Pump Repair
Pump and Seal Operator Training
Pump and Mechanical Seal Basics
Entry-level Vibration Training ISO Cat 1 Cert.

4
4
4
4
4
4
3
4
1
2
5

x
x
x
x
x
x
x (B)
x (B)
x
x
x

Vibration, Alignment and Balancing Basics


Vibration Category 2 Training
Vibration Category 3 Training
Pump and Seal Specialist 2
Troubleshooting and Operation for
Maintenance Staff
Product Training
Hydraulic Decoking
Ebullators

3
4
4
4

x
x
x
x

Custom (A)

MP/RP

Custom (A)
Custom (A)
Custom (A)

x
x
x

Custom
Custom
Custom

Course Description

Dallas

McNeese

Desio

x
x
x
x
x
x
x
x

x
x
x
x
x
x

x
x

South
America
TBD

Mexico
TBD

x
x
x
x

x
x
x
x

Typical
Attendee
RP/EP
RP/EP
ALL
RP/EP
RP/EP
ALL
MP/RP
MP/RP
OP
OP/MP
MP/RP
OP/MP
MP/RP
MP/RP
OP/MP

A. Customized depending on available customer equipment


B. Requires customer equipment for hands-on training

FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (ASIA PACIFIC)

Course Description

Flowserve Facilities
Singapore

CPTC

Suzhou,
China

Kawasaki,
Japan

Coimbatore,
India

Castlemaine,
Australia

Typical
Attendee

RP/EP

Centrifugal Pump Fundamentals

Mechanical Seal Fundamentals

Pump and Mechanical Seal Reliability*

OP/MP

Pump System Analysis

RP/EP

Root Cause Analysis

Single-Stage Pump Repair

Multi-Stage Pump Repair

*Formerly Pump and Seal Specialist 2 (PSS2)

Duration

Available
On-Site
at Customer
Location

RP/EP

ALL
MP/RP

flowserve.com

Legend
AA

Services Group

AA

Course

ESG

CPF

12412

IRV

LRC

Sample Course Code

Date

Location

Educational
Services Group

Course Acronym

Date
(MMDDYY)

Location

Facility Type

Element Description

(24 characters)

Facility Type

AA

Services Group

ESG

Educational

Course

Page

CPF

Centrifugal Pump Fundamentals

ELVT

Vibration Training

19

MSF

Mechanical Seal Fundamentals

MSPR

Multistage Pump Repair

10

PMSB

Pump and Mechanical Seal Basics

11

PMSP

Pump and Mechanical Seal Principles

12

PMSR

Pump and Mechanical Seal Reliability

13

POT

Pump and Seal Operator Training

14

PSA

Pump System Analysis

15

RCA

Root Cause Analysis

16

SSPR

Single-stage Pump Repair

17

VABB

Vibration/Alignment/Balancing Basics

18

B
Start Date

Date
(MMDDYY)

Location

BNG

Bangalore, India

CBT

Coimbatore, India

CHN

Chennai, India

CPTC

Chemical Process Technology Center

CSM

Castlemaine, Australia

DESIO

Desio, Italy

IRV

Irving, Texas, USA

KSW

Kashiwazaki, Japan

KWS

Kawasaki, Japan

LOU

McNeese University, Louisiana, USA

OSK

Osaka, Japan

SNG

Singapore

SZH

Suzhou, China

Facility Type

FMF

Flowserve Manufacturing Facility

LRC

Learning Resource Center

QRC

Quick Response Center

SAT

Satellite Location

CENTRIFUGAL PUMP FUNDAMENTALS (CPF) INTERMEDIATE LEVEL


Course Description

Course Objectives

An Intermediate Level course for engineers and


experienced reliability staff. This course provides an
in-depth understanding of centrifugal pump fundamentals. The
course is designed to provide a detailed explanation of how a
centrifugal pump is constructed and operated to achieve maximum
reliability. Selecting the right pump for a specific application
and identification of problems associated with pump operation
are determined through the use of pump curves and hydraulic
calculations.

Upon completion of this course, the participants will be able to:

Specific topics include:


Introduction to Pump Terms and Definitions
Basic Hydraulics
Net Positive Suction Head (NPSH), Recirculation, Cavitation
and Suction Conditions
Specific Speed, Suction Specific Speed
Performance Curves and Variable Operation
Viscosity
Centrifugal Pump Classification and Types
Bearings and Lubrication

Audience
This course is intended for individuals in the following fields:
applications engineering, reliability engineering and rotating
equipment engineering. Other experienced personnel requiring
knowledge of the design and operation of centrifugal pumps will
find this course helpful.

Understand how a centrifugal pump works


Understand the term head and how to calculate total system head
Be able to identify various pump types and components
Understand pump curves and generate a pump curve from data
collected at the pump
Understand the hydraulic loads created by a pump
Become familiar with affinity laws and how to apply them correctly
Become familiar with NPSH calculations and the effect suction
conditions have on pump performance
Be able to conduct the following calculations:
Total system head and Affinity Laws
NPSH available (NPSHA) for the system
Brake horsepower requirement
Viscosity corrections
Suction speed and suction specific speed
Become familiar with viscosity, specific gravity, and temperature
and their effect on pump performance and selection
Become familiar with basic vibration and how it relates to pump
performance

Prerequisites
It is recommended that participants have a bachelors or associates
degree and a basic math background. PMSB and PMSP are the
recommended prerequisites for other personnel.

Course Length
3 to 5 days. Varies by location.

Continued on next page

flowserve.com

North America Course Code Dallas LRC


Location

Code Name

Actual Dates

Duration

Dallas

ESG_CPF_012715_IRV_LRC_RES_ILT

01/27/2015 to 01/30/2015

Dallas

ESG_CPF_031015_IRV_LRC_RES_ILT

03/10/2015 to 03/13/2015

Dallas

ESG_CPF_042115_IRV_LRC_RES_ILT

04/21/2015 to 04/24/2015

Dallas

ESG_CPF_060215_IRV_LRC_RES_ILT

06/02/2015 to 06/05/2015

Dallas

ESG_CPF_071415_IRV_LRC_RES_ILT

07/14/2015 to 07/17/2015

Dallas

ESG_CPF_082515_IRV_LRC_RES_ILT

08/25/2015 to 08/28/2015

Dallas

ESG_CPF_092915_IRV_LRC_RES_ILT

09/29/2015 to 10/02/2015

Dallas

ESG_CPF_110315_IRV_LRC_RES_ILT

11/03/2015 to 11/06/2015

Dallas

ESG_CPF_120815_IRV_LRC_RES_ILT

12/08/2015 to 12/11/2015

McNeese

ESG_CPF_072115_LOU_SAT_RES_ILT

CPTC

ESG_CPF_010515_SNG_LRC_RES_ILT

01/05/2015 to 01/09/2015

Castlemaine

ESG_CPF_022315_CSM_LRC_RES_ILT

02/23/2015 to 02/27/2015

Suzhou

ESG_CPF_030215_SZH_LRC_RES_ILT

03/02/2015 to 03/06/2015

CPTC

ESG_CPF_030915_SNG_LRC_RES_ILT

03/09/2015 to 03/13/2015

Coimbatore

ESG_CPF_030915_CBT_LRC_RES_ILT

03/09/2015 to 03/13/2015

Suzhou

ESG_CPF_042015_SZH_LRC_RES_ILT

04/20/2015 to 04/24/2015

CPTC

ESG_CPF_051115_SNG_LRC_RES_ILT

05/11/2015 to 05/15/2015

Coimbatore

ESG_CPF_060815_CBT_LRC_RES_ILT

06/08/2015 to 06/13/2015

CPTC

ESG_CPF_081715_SNG_LRC_RES_ILT

08/17/2015 to 08/21/2015

Suzhou

ESG_CPF_081715_SZH_LRC_RES_ILT

08/17/2015 to 08/21/2015

CPTC

ESG_CPF_100515_SNG_LRC_RES_ILT

10/05/2015 to 10/09/2105

Suzhou

ESG_CPF_111615_SZH_LRC_RES_ILT

11/16/2015 to 11/20/2015

CPTC

ESG_CPF_113015_SNG_LRC_RES_ILT

11/30/2015 to 12/04/2015

North America Course Code McNeese University


07/21/2015 to 07/23/2015

Asia Pacific Course Code

South America Course Code


TBD*

TBD*

TBD*

TBD*

TBD*

Mexico Course Code


TBD*
Desio Course Code
Desio

ESG_CPF_012015_DESIO_LRC_RES_ILT

01/20/2015 to 01/23/2015

Desio

ESG_CPF_041415_DESIO_LRC_RES_ILT

04/14/2015 to 04/17/2015

Desio

ESG_CPF_050515_DESIO_LRC_RES_ILT

05/05/2015 to 05/08/2015

Desio

ESG_CPF_070715_DESIO_LRC_RES_ILT

07/07/2015 to 07/10/2015

Desio

ESG_CPF_091515_DESIO_LRC_RES_ILT

09/15/2015 to 09/18/2015

Desio

ESG_CPF_110315_DESIO_LRC_RES_ILT

11/03/2015 to 11/06/2015

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

MECHANICAL SEAL FUNDAMENTALS (MSF) INTERMEDIATE LEVEL


Course Description

Course Objectives

An Intermediate Level course for engineers, technicians,


and experienced operators and maintenance staff. This
course explains the basic need for mechanical seal systems and
the theory behind how they work. Emphasis is placed not only on
the operation of mechanical seals, but also on the environment
where they operate (pump or other equipment) and the support
systems that help them survive. Additional topics include
materials of construction, fluid properties that affect seal selection,
seal specifications and reading seal drawings.

Upon completion of this course, the participants will be able to:

This course includes class time and laboratory exercises.


Students will assemble and disassemble pumps and seals as
well as operate pumps and monitor performance. Both team and
individual hands-on exercises are included.

Audience
This course is intended for maintenance and engineering
personnel that require a detailed explanation of mechanical
seal design, operation and maintenance. Engineers and other
reliability staff will find this to be a foundational class for
understanding complex problems relating to mechanical
seals and sealing systems.

Describe basic construction of a pump and its purpose


Describe the function of a seal within a pump
Discuss construction and design of various mechanical seals and
outline performance factors
Describe fluid principles and concepts relating to seal operations
Differentiate among various seal designs and configurations and
describe operations and appropriate applications
Understand various API/ANSI Piping Plans and select appropriate
plans based upon application and seal design
Discuss benefits and limitations of seal construction materials
according to application
Utilize a seal assembly drawing to locate key components and
measurements
Perform equipment condition checks and install a mechanical seal

Prerequisites
There are no prerequisites for this course, but it is recommended
students have a basic understanding of centrifugal pumps. PMSB is
helpful for those new to centrifugal pumps.

Course Length
3 to 5 days. Varies by location.

Continued on next page

flowserve.com

North America Course Code Dallas LRC


Location

Code Name

Actual Dates

Duration

Dallas

ESG_MSF_030315_IRV_LRC_RES_ILT

03/03/2015 to 03/06/2015

Dallas

ESG_MSF_041415_IRV_LRC_RES_ILT

04/14/2015 to 04/17/2015

Dallas

ESG_MSF_060915_IRV_LRC_RES_ILT

06/09/2015 to 06/12/2015

Dallas

ESG_MSF_072115_IRV_LRC_RES_ILT

07/21/2015 to 07/24/2015

Dallas

ESG_MSF_090115_IRV_LRC_RES_ILT

09/01/2015 to 09/04/2015

Dallas

ESG_MSF_102015_IRV_LRC_RES_ILT

10/20/2015 to 10/23/2015

Dallas

ESG_MSF_121515_IRV_LRC_RES_ILT

12/15/2015 to 12/18/2015

McNeese

ESG_MSF_091515_LOU_SAT_RES_ILT

CPTC

ESG_MSF_011215_SNG_LRC_RES_ILT

01/12/2015 to 01/16/2015

Suzhou

ESG_MSF_030215_SZH_LRC_RES_ILT

03/02/2015 to 03/06/2015

Coimbatore

ESG_MSF_031615_CBT_LRC_RES_ILT

03/16/2015 to 03/20/2015

CPTC

ESG_MSF_042015_SNG_LRC_RES_ILT

04/20/2015 to 04/24/2015

Suzhou

ESG_MSF_051815_SZH_LRC_RES_ILT

05/18/2015 to 05/22/2015

CPTC

ESG_MSF_082415_SNG_LRC_RES_ILT

08/24/2015 to 08/28/2015

Suzhou

ESG_MSF_082415_SZH_LRC_RES_ILT

08/24/2015 to 08/28/2015

CPTC

ESG_MSF_101215_SNG_LRC_RES_ILT

10/12/2015 to 10/16/2015

Castlemaine

ESG_MSF_110915_CSM_LRC_RES_ILT

11/09/2015 to 11/12/2015

Suzhou

ESG_MSF_112315_SZH_LRC_RES_ILT

11/23/2015 to 11/27/2015

CPTC

ESG_MSF_120715_SNG_LRC_RES_ILT

12/07/2015 to 12/11/2015

North America Course Code McNeese University


09/15/2015 to 09/17/2015

Asia Pacific Course Code

South America Course Code


TBD*

TBD*

TBD*

TBD*

TBD*

Mexico Course Code


TBD*
Desio Course Code
Desio

ESG_MSF_012715_DESIO_LRC_RES_ILT

01/27/2015 to 01/30/2015

Desio

ESG_MSF_033115_DESIO_LRC_RES_ILT

03/31/2015 to 04/03/2015

Desio

ESG_MSF_051215_DESIO_LRC_RES_ILT

05/12/2015 to 05/15/2015

Desio

ESG_MSF_063015_DESIO_LRC_RES_ILT

06/30/2015 to 07/03/2015

Desio

ESG_MSF_090815_DESIO_LRC_RES_ILT

09/08/2015 to 09/11/2015

Desio

ESG_MSF_111015_DESIO_LRC_RES_ILT

11/10/2015 to 11/13/2015

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

MULTISTAGE PUMP REPAIR (MSPR) INTERMEDIATE LEVEL


North America Course Code Dallas LRC
Location

Code Name

Actual Dates

Duration

Dallas
Dallas

ESG_MSPR_022415_IRV_LRC_ESG_ILT

02/24/2015 to 02/27/2015

ESG_MSPR_042815_IRV_LRC_ESG_ILT

04/28/2015 to 05/01/2015

Dallas

ESG_MSPR_070715_IRV_LRC_ESG_ILT

07/07/2015 to 07/10/2015

Dallas

ESG_MSPR_091515_IRV_LRC_ESG_ILT

09/15/2015 to 09/18/2015

Dallas

ESG_MSPR_120115_IRV_LRC_ESG_ILT

12/01/2015 to 12/04/2015

Desio

ESG_MSPR_042715_DESIO_LRC_RES_ILT

Desio

ESG_MSPR_092915_DESIO_LRC_RES_ILT

Desio Course Code


04/27/2015 to 04/30/2015

09/29/2015 to 10/02/2015

Asia Pacific Course Code


Suzhou

10

ESG_MSPR_071315_SNG_LRC_RES_ILT

07/13/2015 to 07/17/2015

Course Description

Course Objectives

An Intermediate Level course for maintenance staff.


This course instructs participants on the proper procedures for
the preparation, rigging, disassembly, inspection and reassembly
of multistage centrifugal pumps equivalent to those used in most
industries. The pumps addressed include both horizontally split and
radially split pumps. Participants will be introduced to maintenance
and troubleshooting techniques that will enable them to diagnose,
predict and prevent common problems associated with these
pumps. They also will be instructed in the proper installation of
mechanical seal assemblies and the mechanical seal piping plans
that apply to multistage pumps. Additional topics covered include:
design, installation and effective operation of multistage centrifugal pumps, as well as the use of associated tools and measuring
equipment. Class time is divided into 40% classroom-based
lecture and 60% hands-on lab activities where students take part in
the disassembly and reassembly of actual pumps.

Upon completion of this course, the participants will be able to:

Audience

Course Length

Service, maintenance, machine repair, or engineering staff of an


industrial plant, institution or public utility which use multistage
pumps and related equipment. Individuals should have direct
involvement or responsibility for multistage pump installation,
performance and maintenance.

4 to 5 days. Varies by location.

Identify typical multistage pump designs and associated


applications
Demonstrate in logical order the major tasks for the disassembly/
assembly of a multistage centrifugal pump
Demonstrate routine maintenance and overhaul procedures
Inspect and determine when to replace and/or repair pump
components
Describe various troubleshooting procedures

Prerequisites
It is recommended that participants complete the SSPR course or
have equivalent field experience before attending this class.

Personal Protective Equipment


Safety toe shoes are required for this class.

flowserve.com

PUMP AND MECHANICAL SEAL BASICS (PMSB) BASICS LEVEL


North America Course Code McNeese University
Location

Code Name

McNeese

ESG_PMSB_051915_LOU_SAT_ESG_ILT

Actual Dates

Duration

05/19/2015 to 05/20/2015

Mexico Course Code


TBD*

TBD*

TBD*

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description

Course Objectives

A Basics Level course for operators, craftsmen, and


entry-level engineers and technicians. This course
provides participants with the knowledge and skills needed to
understand the basics of pumps and mechanical seals. The course
curriculum is designed to provide a basic explanation of the parts
of the pump and mechanical seal and how they function together
to achieve maximum reliability.

Upon completion of this course, the participants will be able to:

Concepts and theory are taught in a classroom setting and then


reinforced with hands-on exercises using portable laboratories.

The class does not cover the disassembly and repair of centrifugal
pumps or mechanical seals.

Specific topics include:


Introduction to Pump Terms and Definitions
Construction of the Pump and the Function of Each Part
Basic Hydraulics, Head and Flow
Performance Curves
Net Positive Suction Head and Cavitation
Single Mechanical Seals
Dual Mechanical Seals
Basic Systems
Basic Troubleshooting

Demonstrate a basic understanding of how a centrifugal pump works


Explain pressures within a centrifugal pump and how mechanical
seals are affected by pump operation
Identify mechanical seal piping plans, their purpose and when
each is used
Review troubleshooting processes for determining causes

Prerequisites
It is recommended that participants have basic hands-on skills and
some experience with rotating equipment.

Course Length
Two days (16 hours)

Audience
This course is intended for those individuals starting their
careers in the following fields: pump maintenance, applications
engineering, reliability engineering and rotating equipment
engineering. Other personnel requiring knowledge or a refresher
on the basics of pumps and mechanical seals will benefit
from this training. Participants should have direct involvement
or responsibility for pump and mechanical seal installation,
operation, troubleshooting or maintenance.

11

PUMP AND MECHANICAL SEAL PRINCIPLES (PMSP) INTERMEDIATE LEVEL


North America Course Code Dallas LRC
Location

Code Name

Actual Dates

Duration

Dallas
Dallas

ESG_PMSP_021015_IRV_LRC_ESG_ILT

02/10/2015 to 02/13/2015

ESG_PMSP_032415_IRV_LRC_ESG_ILT

03/24/2015 to 03/27/2015

Dallas

ESG_PMSP_051915_IRV_LRC_ESG_ILT

05/19/2015 to 05/22/2015

Dallas

ESG_PMSP_070715_IRV_LRC_ESG_ILT

07/07/2015 to 07/10/2015

Dallas

ESG_PMSP_081815_IRV_LRC_ESG_ILT

08/18/2015 to 08/21/2015

Dallas

ESG_PMSP_100615_IRV_LRC_ESG_ILT

10/06/2015 to 10/09/2015

Dallas

ESG_PMSP_111715_IRV_LRC_ESG_ILT

11/17/2015 to 11/20/2015

McNeese

ESG_PMSP_031715_LOU_SAT_ESG_ILT

North America Course Code McNeese University


03/17/2015 to 03/19/2015

Mexico Course Code


TBD*

TBD*

TBD*

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description

Course Objectives

An Intermediate Level course for engineers, technicians,


and experienced operators and maintenance staff.
This course provides participants with the knowledge and skills
needed to understand the basics of pumps, pumping systems and
mechanical seals. The course curriculum is centered on pump
and mechanical seal design, operation and maintenance, and is
made up of approximately 60% classroom and 40% laboratory
time. Concepts and theory are taught in a classroom setting
and then reinforced with hands-on exercises in the laboratories.
Participants utilize the laboratories (static displays and operational
pumps) to perform pump and seal settings through learning
experiments. Working in teams, attendees will be involved in
interactive discussions while they assemble, disassemble, test,
and document a variety of operational pumps and mechanical seals.

Upon completion of this course, the participants will be able to:

When combined with PMSR this course forms an excellent


curriculum for pump engineers and technicians.

Audience
Facility personnel who require basic understanding of centrifugal
pumps, pumping systems hydraulics and mechanical seals
are encouraged to attend this course. Specifically, millwrights,
mechanics, machinery technicians, engineers and maintenance
supervisors, as well as experienced operators, will benefit from
this training. Participants
should have direct
involvement or responsibility
for pump and mechanical
seal installation, operation,
troubleshooting or
maintenance.
12

Identify and describe basic centrifugal pump design


Identify and describe the basics of pumping system hydraulics
Identify classic cavitation, recirculation and Net Positive Suction
Head (NPSH)
Describe acceptable and preferred regions of pump operation,
including minimum flow, best efficiency point and runout
Describe impeller design as it relates to specific speed and suction
specific speed
Describe pump and system interaction
Identify and describe centrifugal pump types and designs
Identify and describe basic seal configurations
Describe how a mechanical seal operates
Describe the limitations of single mechanical seals
Identify and describe common mechanical seal piping plans

Prerequisites
PMSB or hands-on skills and some experience with rotating
equipment. Basic math skills are helpful.

Course Length
3 to 4 days. Varies by
location.

flowserve.com

PUMP AND MECHANICAL SEAL RELIABILITY (PMSR) INTERMEDIATE LEVEL


North America Course Code Dallas LRC
Location

Code Name

Actual Dates

Duration

Dallas
Dallas

ESG_PMSR_022415_IRV_LRC_ESG_ILT

02/24/2015 to 02/27/2015

ESG_PMSR_042815_IRV_LRC_ESG_ILT

04/28/2015 to 05/01/2015

Dallas

ESG_PMSR_062315_IRV_LRC_ESG_ILT

06/23/2015 to 06/26/2015

Dallas

ESG_PMSR_081115_IRV_LRC_ESG_ILT

08/11/2015 to 08/14/2015

Dallas

ESG_PMSR_102715_IRV_LRC_ESG_ILT

10/27/2015 to 10/30/2015

McNeese

ESG_PMSR_111715_LOU_SAT_ESG_ILT

North America Course Code McNeese University


11/17/2015 to 11/19/2015

Mexico Course Code


TBD*

TBD*

TBD*

Asia Pacific Course Code


Coimbatore

ESG_PMSR_020915_CBT_LRC_RES_ILT

02/09/2015 to 02/13/2015

CPTC

ESG_PMSR_032315_SNG_LRC_RES_ILT

03/23/2015 to 03/27/2015

Suzhou

ESG_PMSR_040615_SZH_LRC_RES_ILT

04/06/2015 to 04/10/2015

Coimbatore

ESG_PMSR_050415_CBT_LRC_RES_ILT

05/04/2015 to 05/08/2015

CPTC

ESG_PMSR_052515_SNG_LRC_RES_ILT

05/25/2015 to 05/29/2015

Suzhou

ESG_PMSR_062915_SZH_LRC_RES_ILT

06/29/2015 to 07/03/2015

CPTC

ESG_PMSR_072715_SNG_LRC_RES_ILT

07/27/2015 to 07/31/2015

CPTC

ESG_PMSR_091415_SNG_LRC_RES_ILT

09/14/2015 to 09/18/2015

Suzhou

ESG_PMSR_092115_SZH_LRC_RES_ILT

09/21/2015 to 09/25/2015

Coimbatore

ESG_PMSR_101915_CBT_LRC_RES_ILT

10/19/2015 to 10/23/2015

CPTC

ESG_PMSR_110215_SNG_LRC_RES_ILT

11/02/2015 to 11/06/2015

CPTC

ESG_PMSR_121415_SNG_LRC_RES_ILT

12/14/2015 to 12/18/2015

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description
An Intermediate Level course for engineers, technicians,
and experienced operators and maintenance staff. This
course gives participants a better understanding of the interrelated
functions of the centrifugal pump, mechanical seal and complete
pumping system. Participants learn how to find and address
causes of poor pump and seal reliability. Course curriculum
centers on pump and seal troubleshooting and solutions.
Concepts and theory are taught in a classroom setting and then
reinforced with hands-on exercises in laboratories. This course
is 60% classroom and 40% laboratory time. Participants use
our laboratories pumps to perform exercises that demonstrate
the principles presented in the classroom. Working in teams, all
are involved in interactive discussions while they analyze and
document findings from the operation of laboratory equipment.
When combined with RCA this class forms an excellent curriculum
for reliability staff.

The target audiences are experienced operations and maintenance


personnel and entry-level engineering staff with one to three years of
plant experience.

Course Objectives
Upon completion of this course, the participants will be able to:
Explain how the interrelationship of centrifugal pumps, mechanical
seals and process systems affect equipment reliability
Evaluate symptoms to determine causes of failures associated with
centrifugal pumps and mechanical seals
Identify practical corrective procedures that can improve centrifugal
pump and mechanical seal reliability

Prerequisites
PMSP is a suggested prerequisite for this course for maintenance
and operations personnel. CPF and MSF are suggested prerequisites
for reliability and engineering personnel.

Audience

Course Length

This course builds upon information presented in PMSP.

3 to 5 days. Varies by location.


13

PUMP AND SEAL OPERATOR TRAINING (POT) BASICS LEVEL


North America Course Code McNeese University
Location

Code Name

McNeese

ESG_POT_052015_LOU_SAT_ESG_ILT

Actual Dates

Duration

05/20/2015

Course Description
A Basics Level course for operators, craftsmen, and
entry-level engineers and technicians. The purpose of this
program is to teach principles and procedures that will optimize
pump and seal life through proper operation. Participants will
identify causes of rotating equipment failure through operation and
discuss methods to make corrections.
Participants will interpret the sights and sounds of potential failure
and identify corrective actions. They will review proper start-up
and shutdown procedures and identify the purposes and functions
of critical pump and seal components.

Audience
All people or supervisors involved with the routine operation
of mechanically sealed equipment. Others who would benefit
include engineers responsible for the reliability of mechanical
seals and pumps.

Course Objectives
Upon completion of this course, the participants will be able to:
Explain how centrifugal pumps and mechanical seals operate
Identify causes of rotating equipment failure through improper
operation
Describe the function and operation of auxiliary equipment
Describe proper start-up and shutdown of equipment
Describe troubleshooting procedures which identify and correct
potential rotating equipment damage or failure

Prerequisites
It is recommended that participants have some experience with
rotating equipment.

Course Length
One day (8 hours)

14

flowserve.com

PUMP SYSTEM ANALYSIS (PSA) ADVANCED LEVEL


North America Course Code Dallas LRC

Actual Dates

Duration

ESG_PSA_020315_IRV_LRC_RES_ILT

02/03/2015 to 02/06/2015

ESG_PSA_050515_IRV_LRC_RES_ILT

05/05/2014 to 05/08/2015

Dallas

ESG_PSA_072815_IRV_LRC_RES_ILT

07/28/2015 to 07/31/2015

Dallas

ESG_PSA_092215_IRV_LRC_RES_ILT

09/22/2015 to 09/25/2015

Dallas

ESG_PSA_120115_IRV_LRC_RES_ILT

12/01/2015 to 12/04/2015

CPTC

ESG_PSA_041315_SNG_LRC_RES_ILT

04/13/2015 to 04/17/2015

Suzhou

ESG_PSA_070615_SZH_LRC_RES_ILT

07/06/2015 to 07/10/2015

Coimbatore

ESG_PSA_071315_CBT_LRC_RES_ILT

07/13/2015 to 07/17/2015

CPTC

ESG_PSA_080315_SNG_LRC_RES_ILT

08/03/2015 to 08/07/2015

CPTC

ESG_PSA_112315_SNG_LRC_RES_ILT

11/23/2015 to 11/27/2015

Desio

ESG_PSA_021015_DESIO_LRC_RES_ILT

02/10/2015 to 02/13/2015

Desio

ESG_PSA_060915_DESIO_LRC_RES_ILT

06/09/2015 to 06/12/2015

Desio

ESG_PSA_101315_DESIO_LRC_RES_ILT

10/13/2015 to 10/16/2015

Location

Code Name

Dallas
Dallas

Asia Pacific Course Code

Desio Course Code

Course Description

Audience

An Advanced Level course for engineers and


experienced maintenance and reliability staff. This course
provides an in-depth understanding of pump system analysis. The
course is designed to provide a detailed comprehension of how
to perform system evaluation and calculation to achieve optimum
system reliability.

This course is intended for senior maintenance personnel,


reliability engineers, rotating equipment engineers/specialists and
management personnel requiring knowledge of how to analyze
centrifugal pumping systems.

Specific topics include:


Total Energy in an Incompressible Liquid
Pump Total Head
Energy and Hydraulic Gradient
System Head Curves
System Head Curves for Branch-line Systems
Friction Head Losses Through Valves and Fittings
Pump Selection Criteria
Controlling Centrifugal Pumps
Measurements Using Controlling Systems
Machine Protection
Seal Flushing and Cooling
Parallel Operation and Series Operation
Variable Speed vs. Valve Control
Pump Nozzle Loads
Calculation of NPSHA
Driver Selection and Pump Critical Speeds
Suction and Discharge Piping

Course Objectives
Upon completion of this course, the participants will be able to:
Understand system curves
Calculate Total System Head
Be able to select the right pump for an application
Understand how the pump is controlled by flow control systems
Understand the influence of nozzle loads on system reliability
Assess suction conditions and be able to calculate the NPSHA
of a system
Define and understand the power requirement for a system
Understand critical speeds of pumps
Evaluate and analyze suction and discharge piping issues

Prerequisites
It is recommended that participants have already completed CPF
and have a minimum of three years of experience in pumps and
mechanical seals.

Course Length
4 to 5 days. Varies by location.
15

ROOT CAUSE ANALYSIS (RCA) INTERMEDIATE LEVEL


North America Course Code Dallas LRC
Location

Code Name

Actual Dates

Duration

Dallas
Dallas

ESG_RCA_021015_IRV_LRC_RES_ILT

02/10/2015 to 02/13/2015

ESG_RCA_041415_IRV_LRC_RES_ILT

04/14/2015 to 04/17/2015

Dallas

ESG_RCA_061615_IRV_LRC_RES_ILT

06/16/2015 to 06/19/2015

Dallas

ESG_RCA_081815_IRV_LRC_RES_ILT

08/18/2015 to 08/21/2015

Dallas

ESG_RCA_102015_IRV_LRC_RES_ILT

10/20/2015 to 10/23/2015

Dallas

ESG_RCA_121515_IRV_LRC_RES_ILT

12/15/2015 to 12/18/2015

McNeese

ESG_RCA_011315_LOU_SAT_ESG_ILT

Kawasaki

ESG_RCA_030215_KWS_LRC_RES_ILT

03/02/2015 to 03/06/2015

Singapore

ESG_RCA_051815_SNG_LRC_RES_ILT

05/18/2015 to 05/22/2015

Suzhou

ESG_RCA_061515_SZH_LRC_RES_ILT

06/15/2015 to 06/19/2015

Singapore

ESG_RCA_090715_SNG_LRC_RES_ILT

09/07/2015 to 09/11/2015

Coimbatore

ESG_RCA_111615_CBT_LRC_RES_ILT

11/16/2015 to 11/20/2015

North America Course Code McNeese University


01/13/2015 to 01/15/2015

Asia Pacific Course Code

Desio Course Code


Desio

ESG_RCA_021715_DESIO_LRC_RES_ILT

02/17/2015 to 02/20/2015

Desio

ESG_RCA_052615_DESIO_LRC_RES_ILT

05/26/2015 to 05/29/2015

Desio

ESG_RCA_102015_DESIO_LRC_RES_ILT

10/20/2015 to 10/23/2015

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

Course Description
An Intermediate Level course for engineers, technicians
and reliability staff. This course provides an in-depth
understanding of Root Cause-mapping techniques. The course is
designed to provide detailed comprehension of how to perform
RCA to achieve the maximum bottom-line results, the resolution
of identified causes.
Specific topics include:
Introduction to and Purpose of Root Cause Analysis (RCA)
Elements of Root Cause Analysis
Define the Problem
Investigate Causes
Execute the Solution
Centrifugal Pump Failure Analysis and Troubleshooting
Mechanical Seal Failure Analysis and Troubleshooting
Case Studies used to exercise the skill and knowledge of
troubleshooting and RCA
When combined with PMSR this class forms an excellent
curriculum for reliability staff.

Audience
This course is intended for senior maintenance personnel,
16

reliability engineers, rotating equipment engineers/specialists and


management personnel requiring knowledge of identifying the
causes of centrifugal pump and mechanical seal failures.

Course Objectives
The objective of this course is to teach the participant how to identify,
analyze and eliminate a problem. Participants will have the requisite
skills and knowledge necessary to correctly select, accurately analyze
and obtain resolution to undesirable events. They will understand
how to perform all the facets of a complete and accurate Root Cause
Analysis using cause-mapping techniques.
Upon completion of this course, the participants will be able to:
Recognize, identify and describe a problem
Gather relevant and discard non-relevant information
Evaluate and analyze the problem symptoms and information to
arrive at the root cause of a problem
Define solutions to correct the problem

Prerequisites
There are no prerequisites for this class; however, students new
to centrifugal pumps will benefit from PMSB or PMSP.

Course Length
3 to 5 days. Varies by location.

flowserve.com

SINGLE-STAGE PUMP REPAIR (SSPR) BASICS LEVEL


North America Course Code Dallas LRC
Location

Code Name

Actual Dates

Duration

Dallas
Dallas

ESG_SSPR_031015_IRV_LRC_RES_ILT

03/10/2015 to 03/12/2015

ESG_SSPR_050515_IRV_LRC_RES_ILT

05/05/2015 to 05/07/2015

Dallas

ESG_SSPR_072815_IRV_LRC_RES_ILT

07/28/2015 to 07/30/2015

Dallas

ESG_SSPR_110315_IRV_LRC_RES_ILT

11/03/2015 to 11/05/2015

Singapore

ESG_SSPR_042715_SNG_LRC_RES_ILT

Singapore

ESG_SSPR_081115_SNG_LRC_RES_ILT

Asia Pacific Course Code


04/27/2015 to 04/30/2015

08/11/2015 to 08/14/2015

Desio Course Code


Desio

ESG_SSPR_042115_DESIO_LRC_RES_ILT

04/21/2015 to 04/23/2015

Desio

ESG_SSPR_092215_DESIO_LRC_RES_ILT

09/22/2015 to 09/24/2015

Course Description

Course Objectives

A Basics Level course for maintenance staff. This course

Upon completion of this course, the participants will be able to:

will provide participants with the knowledge and skills needed to


repair and maintain centrifugal pumps and understand the basics
of pumps, pumping systems and mechanical seal design. The
course is comprised of approximately 50 percent classroom and
50 percent laboratory time. Concepts and theory are taught in a
classroom setting and then reinforced with hands-on exercises.
Participants will use static displays and operational pumps to
perform pump and seal settings. Working in a team, they will
assemble, disassemble, and document a variety of operational
pumps and mechanical seals. Seminar texts and demonstrations
are generic to all vendors hardware.

Describe centrifugal pump operation and why they fail


Describe basic hydraulics and its impact on pump performance
Describe pump and system interaction
Explain basic functions of mechanical seals, how they work and
why they fail
Demonstrate accurate reading of precision measurement tools
Accurately interpret mechanical seal assembly drawings
Properly disassemble and inspect a centrifugal pump
Accurately measure critical pump dimensions using precision
instruments
Demonstrate proper bearing removal and installation

Audience
This course is for mechanics, millwrights and technicians in
facilities with single-stage centrifugal pumps. Attendees should
have direct involvement or supervisory responsibilities for pump
maintenance.

Prerequisites
It is recommended that participants have basic math skills and have
knowledge of safe work practices. The ability to read mechanical
drawings and use hand, measurement and power tools are a plus.

Personal Protective Equipment


Safety toe shoes are required for this class.

Course Length
3 to 4 days. Varies by location.

17

VIBRATION, ALIGNMENT AND BALANCING BASICS (VABB) INTERMEDIATE LEVEL


Desio Course Code
Location

Code Name

Desio

ESG_VABB_100615_DESIO_LRC_RES_ILT

Actual Dates

Duration

10/06/2015 to 10/09/2015

Course Description
An Intermediate Level course for reliability and
maintenance staff. This course is used to impart knowledge and
increase understanding about rotating equipment health and how
vibration analysis is used to determine condition of rotating
machinery. It will prepare personnel to more effectively interface
with customers and consultants who may be confused by industry
terms and jargon.

Audience
This course is intended for operating personnel, maintenance
personnel, and for those who wish to gain a general understanding
of vibration, alignment and balancing.

Course Objectives
Upon completion of this course, participants will have an
understanding of:
Maintenance practices
Vibration fundamentals
Vibration measurement
Spectrum analysis
Alignment and misalignment
Balancing of machines

18

Prerequisites
It is recommended that participants have already completed
PMSP and MSF.

Course Length
Four days (32 hours)

flowserve.com

VIBRATION TRAINING / ISO CATEGORY 1 CERTIFICATION (ELVT) BASICS LEVEL


Desio Course Code
Location

Code Name

Desio

ESG_ELVT_051915_DESIO_LRC_RES_ILT

Actual Dates

Duration

05/19/2015 to 05/22/2015

Course Description
A Basics Level course for maintenance and reliability
staff. The course focuses on periodic, single-channel data
collection and analysis for condition-based maintenance
programs. A foundation is established for in-depth understanding
of spectrum and waveform relationships.

Audience
This course is intended for personnel who are new to vibration
monitoring and analysis, and for personnel who have limited
vibration analysis experience.

Course Objectives
Upon completion of this course, participants will have an
understanding of:

Prerequisites
There are no prerequisites for this course.

Course Length
Four days (32 hours)

1X

Amplitude

Maintenance practices
Condition monitoring
Principles of vibration
Data acquisition
Equipment knowledge
Basic vibration analysis
ISO standards

1.5X
2.8X
2X
1.8X

3X

3.8X

Frequency (Orders)

19

Essentials: Site-Specific Information for Dallas, Texas


Hotel Arrangements
You are responsible for your hotel reservations and expenses.
Unless you are planning to stay at the hotel on Friday night,
plan on checking out before arriving at the training center Friday
morning. For the convenience of our Dallas trainees, we have made
arrangements with the Marriott Dallas/Fort Worth Airport to receive
a discounted rate. If you decide to book with this hotel, please call
1-800-228-9290 to make a reservation. A minimum of three (3)
nights must apply. The main address is:

Dallas Learning Resource Center


The Dallas Learning Resource Center is located in the heart of the
Dallas/Fort Worth Metroplex. This convenient location is within
minutes of the Dallas/Fort Worth International Airport.

Address
Dallas Learning Resource Center

8440 Freeport Parkway


Irving, Texas 75063 USA
Phone: +972 929 8800
Fax: +972 929 6501
Toll-Free: +888 489 2647
Reservations: +800 228 9290

Arrival at DFW Airport


Upon arrival at DFW Airport, please proceed to Baggage Claim.
The Marriott has a shuttle that departs and arrives on the sidewalk
outside of Baggage Claim.

4343 West Royal Lane


Suite 106
Irving, Texas 75063
Phone: +800 446 0401
Fax: +972 915 1600

Flight Arrangements
You are responsible for your own airfare and flight arrangements.
Since most classes begin at 8 a.m., please consider arriving
one day prior to your class. If youre flying out of the Dallas/Fort
Worth area on the last day of class, please make sure your flight
reservations are for a departure no earlier than 4 p.m.

Attire
The proper dress code for Flowserve students is business casual/
casual. Jeans, Dockers or casual pants and shirts are acceptable
for men; slacks or jeans are fine for women. To ensure your safety
in the labs, please refrain from wearing shorts, tank tops or opentoed shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Meals
We provide lunch for full-day classes; you are responsible for all
other meals.

20

Arrival at Love Field Airport


If you choose to fly into Love Field Airport, you must arrange for
a taxi or rental car.

flowserve.com

Essentials: Site-Specific Information for McNeese


The Institute for Industry Education Collaboration (IIEC)
The Institute for Industry Education Collaboration provides a
framework for McNeese State University to organize and expand
existing industry-university collaborations to enhance economic
development and cultural growth in this region and beyond. As
the liaison between industry and higher education, the IIEC seeks
to establish relationships with a strong emphasis on economic
development.

McNeese Learning Resource Center

The McNeese State University is a satellite facility for students


local to the Lake Charles, Louisiana, area.

The IIEC in collaboration with Flowserve has brought Flowservespecific courses to the Gulf Coast Flowserve satellite training site. At
this training facility, practicing engineers and technicians will receive
specialized hands-on training in pumps, valves and seals.
For registration and course information, please contact Educational
Services at the Flowserve Irving, Texas, facility.

Address

McNeese University
The College of Engineering & Engineering Technology
ETL 111
Beauregard Dr.
Lake Charles, Louisiana 70609
Phone: +337 475 5875
Fax: +337 475 5237
Part of the University of Louisiana system, McNeese State
University offers best practices and maintenance training
programs to Flowserve customers, distributors and employees
in the Lake Charles, Louisiana, area. The College of Engineering
& Engineering Technology is one of six colleges within the
university. It consists of two departments: Engineering and
Engineering Technology. Both Engineering and Engineering
Technology programs are nationally accredited by the
Accreditation Board for Engineering and Technology (ABET) Inc.

21

Essentials: Site-Specific Information for Desio


Airports

Milan Malpensa Airport


Linate Airport
Orio Al Serio Airport

Hotels

Desio Learning Resource Center


Based on the applied learning principles that drove the design
of the Learning Resource Center in Dallas, Texas, the LRC in
Desio-Milan, Italy, also offers best practices and maintenance
training programs to Flowserve customers, distributors and
employees. The LRC specializes in hands-on training in pumps,
valves and seals for engineers, operators, craftsmen and other
plant professionals.
The Desio LRC is equipped with:
One classroom which can conveniently host 24 people
One static/power lab
Test loop and control room

Address

Desio Learning Resource Center


Via Rossini, 90/92 20033 Desio (MI), Italy
Telephone Number: +39 0362 612535
Fax: +39 0362 303396

Transportation

The Desio LRC is located just 30 minutes from the Milan Main
Station or approximately 40 minutes by car from either Milan
Malpensa Airport or Linate Airport.

Taxi

Flowserve recommends:
Autonoleggio Vigan
Special fair rates have been negotiated.
Email address: autonoleggiovigano@libero.it
or
Easy Taxi
Email address: info@easytaxi.it
Link to reservations and special fair rates is:
http://www.easytaxi.it/aziende/flow-training

22

Flowserve recommends:
Hotel Royal Falcone Monza
Special rates have been negotiated.
C.so Milano 5, 20900 Monza (MB)
Phone: +39 039 2300187
Fax: +39 039 2300129
Website: http://www.royalfalcone.com/english/

Attire

The proper dress code for Flowserve students is business casual/


casual. Jeans, Dockers or casual pants and shirts are acceptable
for men; slacks or jeans are fine for women. To ensure your safety in
the labs, please refrain from wearing shorts, tank tops or open-toed
shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

flowserve.com

Essentials: Site-Specific Information for Singapore


and Chemical Process Technology Center (CPTC)
Transportation
Singapore has a number of transportation services, including airport
shuttles, taxis, rental cars, buses and subway trains (MRT).
Grand Park City Hall Hotel to CPTC is approximately 35 minutes by
car. Return transfer services will be arranged from Grand Park City
Hall Hotel to the CPTC.

Hotels
Singapore offers a wide range of hotels with various ratings.
Flowserve recommends:

Singapore Learning Resource Center


Located in the heart of Jurong Island, Singapore, the CPTC is the
location where most of the Flowserve laboratory exercises are
conducted. The lab exercises provide participants an opportunity
to work with equipment which they will encounter in similar work
environments.
The CPTC is equipped with:
A classroom that can accommodate 20 participants
Static lab stations
Power lab stations
Cutaway pump and mechanical seal models

Address
Singapore Learning Resource Center
Flowserve Pte Ltd
10 Tuas Loop
Singapore 637345
Phone: +65 6771 0600, +65 6771 0632

Grand Park City Hall Hotel (4 stars)


10 Coleman Street
Singapore 179809
Phone: +65 6336 3456, Fax: +65 6339 9311
www.parkhotelgroup.com
A special Flowserve rate is available when registering at this hotel.

Airport
Singapore Changi International Airport

Weather and Attire


Singapore is a tropical country with temperatures ranging from
27C 32C all year long.
The proper dress code for Flowserve students is business casual/
casual. Jeans, Dockers or casual pants and shirts are acceptable
for men; slacks or jeans are fine for women. To ensure your safety
in the labs, please refrain from wearing shorts, tank tops or opentoed shoes.

CPTC
Flowserve Lab
81 Jurong Island Highway
Singapore 627837

23

Essentials: Site-Specific Information for China


Weather and Attire
Suzhou is a historical tourist city famous for its gardens, handicraft
embroideries, silks and other traditional delicacies. It offers
distinctive seasonal changes. Temperatures vary by season from
-2C in the winter to an average of 32C in the summer.
The proper dress code for Flowserve students is business casual/
casual. Jeans, Dockers or casual pants and shirts are acceptable
for men; slacks or jeans are fine for women. To ensure your safety
in the labs, please refrain from wearing shorts, tank tops or opentoed shoes. Students will need to bring safety toe shoes for Singlestage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Hotels
China Learning Resource Center
The Suzhou Learning Resource Center is located in the Flowserve
Suzhou facility that includes three buildings, with a ground area of
14 000 square meters. This learning environment is supplemented
with spacious classrooms and state-of-the-art laboratories
where real-world equipment models are utilized to assist in the
visualization of situations found in daily work environments
through hands-on experience.
The LRC is equipped with:
Two classrooms that can accommodate 12 and 18 participants,
respectively
Cutaway pump and mechanical seal models
Innovative power lab stations that provide a wide variety of
experiments, including:
Pumps in series or parallel operation
Vibrations
Cavitation
Submergence
NPSH considerations
API piping plan set-ups

Address
Suzhou Learning Resource Center
FSG Suzhou Manufacturing Plant
No. 26 Lisheng Road, Suzhou Industrial Park
Suzhou 215021, Jiangsu Province, P.R. China
Phone: +86 512 6255 2388
Fax: +86 512 6255 3702

24

Suzhou offers a wide range of hotels with various ratings.


Flowserve recommends:
Grand Metro Park (Suzhou) Hotel (4 stars)
1355 Jijinhu Avenue, Suzhou Industrial Park, 210521
Phone: +86 512 62800666; Fax: +86 512 62920777
www.metroparkhotels.com/suzhou
A special Flowserve rate is available when registering at this hotel.

Airports and Transportation


Suzhou is one of the major cities in the Yangtze River Delta and
is located in the heart of many traffic routes. It can be reached
conveniently by buses, railways, etc. A subway train is under
construction and will be available in 2014. If you are traveling via air,
the following airports are suggested for your convenience:
Shanghai Hongqiao Airport (1.5-hour drive to Suzhou, mostly for
domestic trips and overseas trips to Japan and Korea)
Shanghai Pudong Airport (2.5-hour drive to Suzhou, mostly for
overseas trips)
Wuxi Airport (1-hour drive to Suzhou, for domestic trips only)
Airport shuttles to Suzhou are also available. Pickup services at a
special Flowserve rate are available to hotel registrants.
The Grand Metro Park Suzhou Hotel is within an approximately
5- to 10-minute walking distance of the Suzhou LRC. Morning
transportation services can be arranged from the hotel to the LRC
every morning.

flowserve.com

Essentials: Site-Specific Information for


Latin America
Hotels
So Paulo offers a wide range of hotels with various ratings.
Flowserve recommends:
Hotel Mercury So Caetano do Sul (4 stars)
(10 minutes by taxi to the LRC)
Hotel Mercury Santo Andre (4 stars)
(15 minutes by taxi to the LRC)
Website: www.mercure.com.br
Hotel IBIS Santo Andre (3 stars)
(15 minutes by taxi to the LRC)
Website: www.ibis.com.br

Latin America Learning Resource Center


Based on the applied learning principles that drove the design of
the Learning Resource Center in Dallas, Texas, the LRC in So
Caetano do Sul - So Paulo, Brazil, also offers best practices
and maintenance training programs to Flowserve customers,
distributors and employees in Latin America.

Attire
The proper dress code for Flowserve students is business casual/
casual. Jeans, Dockers or casual pants and shirts are acceptable
for men; slacks or jeans are fine for women. To ensure your safety
in the labs, please refrain from wearing shorts, tank tops or opentoed shoes.

The LRC specializes in hands-on training in pumps and seals


for engineers, operators and other plant professionals. The So
Caetano do Sul LRC is equipped with:
A classroom that can conveniently host 15 people
One static/power lab

Address
Latin America Learning Resource Center
Rua Tocantins, 128
CEP-09580-130 - So Caetano do Sul - So Paulo - Brazil
Phone: +55 11 2169-6338
Fax: +55 11 2169-6329

Airports and Transportation


The So Caetano do Sul LRC is located 75 minutes by car from
the Andre Franco Montoro International Airport (Old Guarulhos
International Airport) and approximately 30 minutes by car
from the Congonhas Airport (the Downtown Airport with local
inbound/outbound flights and also includes some flights to/from
Argentina).

25

Essentials: Site-Specific Information for Mexico


Airport and Transportation
The Flowserve LRC is located in the Flowserve facility in Tlaxcala,
Mexico. If you arrive at Mexico City International Airport, you will
need to take the Mexico - Puebla highway and then Puebla - Tlaxcala
highway to the Tlaxcala LRC, located about two hours from the airport.
While at training, Flowserve provides transportation from the LRC to
the hotel and back. You will be picked up at the hotel lobby at 7:30
every morning. Please be punctual.

Hotels
Flowserve recommends:

Mexico Learning Resource Center


Located in Tlaxcala, Mexico, the Learning Resource Center is the
location where training and laboratory exercises are conducted.
The Mexico LRC has developed several technical and maintenance
courses that enhance participants knowledge of fluid management
systems and rotational equipment. The lab exercises provide
participants an opportunity to work with equipment they will
encounter in similar work environments.
Our trainers have several years of experience working in fields
relevant to the training and will be a valuable resource to our
participants. At the end of the training, the participants will
undergo field and written testing in order to be appropriately
certified.

Safety
During laboratory exercises, participants must always wear
their personal safety equipment (safety glasses, earplugs and
shoes). You must not drive any equipment without the trainers
instructions. In the event of an evacuation, participants must meet
at assigned meeting points in each classroom.

Address
Mexico Learning Resource Center
Manzana 3, Lotes 2, 4, 6 y 8
Parque Industrial Xiloxoxtla, Tlaxcala
Santa Isabel Xiloxoxtla, Tlaxcala, Mxico 90180

Contact Information
No Altamirano
Human Resources and Official Coordinator
Phone: +52 246 46 5 2616
Mobile: +52 246 49 080 19
Email: naltamirano@flowserve.com
26

Hotel Mision San Francisco (5 stars)


(10 minutes from the LRC)
Plaza de la Constitucin Num. 17
Col. Centro Tlaxcala, Tlax. (Centro Histrico de la Cd. de Tlaxcala)
Phone: +52 246 46 2 60 22
www.hotelesmision.com
Hotel Mision Atlihuetzia (5 stars)
(20 minutes from the LRC)
Carretera Tlaxcala Apizaco Km 10
Santa Maria Atlihuetzia, Tlaxcala
Phone: +52 246 46 1 0000
www.hotelesmision.com

Schedule
Training is conducted during the week from Monday to Friday. The
training starts at 8 a.m. every morning and ends at 5 p.m. Lunch will
be served at 1 p.m. every afternoon at the Flowserve facility.

Medical Services
In case of illness, please contact the local human resources or LRC
personnel immediately. You will be directed to our on-site medical
doctor for a checkup.

flowserve.com

Notes

27

Dallas Learning Resource Center


4343 West Royal Lane
Suite 106
Irving, TX 75063 USA
Toll Free: +1 800 446 0401
Telephone: +1 972 915 1600
Desio Learning Resource Center
Via Rossini, 90/92
20033 Desio (MI) Italy
Phone: +39 0362 612535
Fax: +39 0362 303396
Singapore Learning Resource Center
Flowserve Private Limited
10 Tuas Loop
Singapore 637345
Phone: +65 6771 0600, +65 6771 0632
Chemical Processing Technology Center
Flowserve Lab
81 Jurong Island Highway
Singapore 627837
China Learning Resource Center
FSG Suzhou Manufacturing Plant
No. 26 Lisheng Road, Suzhou Industrial Park
Suzhou 215021, Jiangsu Province, P.R. China
Phone: +86 512 6255 2388
Fax: +86 512 6255 3702

Bulletin FSG-106g (E) October 2014. 2014 Flowserve Corporation


To find your local Flowserve representative:
For more information about Flowserve Corporation,
visit www.flowserve.com or call +1 937 890 5839.

flowserve.com

Latin America Learning Resource Center


Rua Tocantins, 128
CEP-09580-130 - So Caetano do Sul
So Paulo - Brazil
Phone: +55 11 2169-6338
Fax: +55 11 2169-6329
Mexico Learning Resource Center
Manzana 3, Lotes 2, 4, 6 y 8
Parque Industrial Xiloxoxtla, Tlaxcala
Santa Isabel Xiloxoxtla,
Tlaxcala, Mxico 90180

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