Professional Documents
Culture Documents
DEPARTMENT: DSI
Time
Room
MISBU
SI
K31
MW
11001230
A1205
MISBU
SI
K32
MW
14301600
Y402
MISBU
SI
K33
MW
16151745
Y402
MISBU
1245XC1
TH
SI
1415
INSTRUCTOR: Mr. Harvey T. Ong, Mr. Ravi Kumar
CONSULTATION HOURS : __________________
MRW41
2
COURSE DESCRIPTION:
This is a management course for Business Management students, which uses computers
and systems analysis framework as a basic tool in order to provide students with a broad
understanding of the Information Technology (IT), and how Information Systems (IS) can be
applied in organizations to improve efficiency and effectiveness, as well as to gain and
maintain a competitive advantage. This is also an advanced computer courses that the
students shall be taught how information systems are developed (the Essentials of System
Analysis and Design), and implemented. The students will also be taught how IS was used
and maintained in organizations; how information resources are managed, and the potential
strategic and competitive impact IT can have in business environments.
LEARNING OUTCOMES (LO):
On completion of the course, the student is expected to be able to do the following:
ELGA
LEARNING OUTCOME
Effective communicators
Present / Defend the IS Plan using MS PowerPoint /
Flash or appropriate presentation tools;
Present to management of a recommend
improvement that will help an organization be more
effective
Present the results of an Information System Plan at
the end of the term;
Critical and creative thinkers
Generate a high quality written IS Plan summarizing
the results of their research by applying the
concepts learned in a software development project
Technically proficient and
To develop competency in the area of Information
competent professionals and
Technology through experiential activities;
leaders
To practice innovation and creativity;
Prepare students to use the computer (information)
in solving problems when they become managers;
Develop an understanding of information systems,
their conceptual and technical foundations, users,
components, mission and capabilities;
Build a basic understanding of the value and uses of
information systems for business operations,
management
decision-making
and
strategic
advantage;
Get acquainted with both conventional and state-ofthe-art information technologies; understand how
they could fit within a business organization; the
Need Improvement
(0 to 2 pts)
Project goals are
nebulous, unclear,
probably not
measurable, and/or
may be
unobtainable.
Satisfactory
(3 to 5 pts)
Project goals are
questionable,
somewhat unclear,
may not be
measurable, and/or
may not be
obtainable.
The project design
and the project goals
appear to be linked;
the suitability of the
project in terms of
goal achievement
may be questionable.
Very Good
(6 to 8 pts)
Project goals are
understandable, welldefined, probably
measurable, and
probably obtainable.
Excellent
(9 to 10 pts)
Project goals are
specific, clearly
defined,
unquestionably
measurable, and
clearly obtainable
There is an obvious
link between the
project design and
the project goals;
the project
appears to be the
best way to
achieve the stated
goals.
Proposal provides a
satisfactory
description of the
budget; the budget
accounts for some
expenses but
overlooks some
significant expenses.
The budget allocates
funds with little
attention to
efficiency.
Describes events in
sequential order;
there may be some
question about
whether or not the
project can be
accomplished in the
time allowed.
Proposal provides
quantitative financial
information; the budget
accounts for most
foreseeable expenses
and allocates funds
somewhat efficiently.
Proposal provides
specific,
quantitative
financial
information; the
budget accounts
for all foreseeable
expenses and
allocates funds
efficiently.
Describes events in a
sequential manner that
is clear and complete;
it appears likely that
the project can be
accomplished in the
time allowed.
Describes specific
events in a
sequential manner
that is very clear
and
comprehensive;
there is no doubt
that the project
can be
accomplished in
the time allowed.
The submitted
work manifests
qualities which go
beyond the
requirements.
IS Plan
Design
IS Plan
Budget
Proposal provides
limited financial
information; the
budget does not
account for
foreseeable
expenses and/or
allocates money
with no attention to
efficiency.
IS Plan
Timelines
/ IS
Developm
ent
Schedules
Describes a rough
approximation of the
events; there is
doubt as to whether
or not the project
can be accomplished
in the time allowed.
IS
Environme
ntal
Assessme
nt
(Current /
Existing
Systems)
IS Impact
on
Company
Mission
and
Strategy
IS
Architectu
The submitted
work manifests
qualities which go
beyond the
requirements.
The submitted
work manifests
re
any of the
requirements.
qualities.
qualities which go
beyond the
requirements.
The
IT
Strategy
The submitted
work manifests
qualities which go
beyond the
requirements.
Implement
ation Plan
The submitted
work manifests
qualities which go
beyond the
requirements.
Design
and
Implement
ing Issues
The submitted
work manifests
qualities which go
beyond the
requirements.
Testing
and
Debuggin
g
The submitted
work manifests
qualities which go
beyond the
requirements.
Conclusion
and
Recomme
ndation
The submitted
work manifests
qualities which go
beyond the
requirements.
Appendice
s
The submitted
work manifests
qualities which go
beyond the
requirements.
IS Plan Presentation
Teamwork
Communication Style
Vocabulary
Very Good
(6 to 8 pts)
Excellent
(9 to 10 pts)
unclear roles,
poor transitions,
team tension or
conflict apparent,
excuses
well
coordinated and
prepared
presentation
team members
have equivalent
roles, smooth
transitions, cross
references to each
other's parts,
barely audible,
little inflection, few
(effective use of voice, gesture, gestures, little eye
volume, articulation, eye contact, contact,
etc.)
inaccurate use of
terms, common or
(i.e., use of technical terms for
slang rather than
content and processes, key
technical terms,
figures, etc., related to case and mispronunciation
strategic management)
Graphics
no graphics
sequence of
individual
presentations
excellent voice
projection &
audible but
clearly
modulation,
without
audible and
nonverbal
enthusiasm,
enthusiastic but
expression,
audience contact with minimal
enthusiasm eye
but little
audience
contact, &
involvement
involvement
involvement of
audience
inconsistent
use of technical
and common or
slang
consistent
use of technical
terms; some
overuse or
pretentiousness
consistent use of
appropriate terms for
all parts of case
presentation,
discussion and
reflection
Use of Technology
no technology
used
no discussion
loosely
organized
discussion,
random
questions, some
defensiveness
elicit
request specific
audience
feedback, prepared
questions &
questions &
comments,
responses for
followup and
discussion, actively
probe questions, seek direct feedback
little
with no
defensiveness defensiveness
not covered or
no ideas of what
could be done
differently
loose
discussion of
possible
improvements,
explanations why
it couldn't be
done
clear identification
of 3-4 improvements
clear
based on feedback,
identification of
discussion, reflection
1-2
on team process:
improvements
what to start, stop,
continue
Discussion
style,
ideas, attractive points, integrates
unnecessary, poor
layout
information visually
layout
Reflection
Criteria
Insufficient
(absent, lacking,
incomplete, errors,
inconsistent)
1
Adequate
(accurate/complete but
focus on separate points
rather than integrating or
discussing the system)
2
Excellent
(complete, thorough,
articulate, showing
understanding of
relationships among
parts)
3
no mention of
purpose or focus for
presentation; jumping
right in
description using
description of case
description of case
terms and concepts with
but without using
using terms and concepts emphasis on how they
terms and concepts of
appropriately
explain the case and are
theory
related to each other
intervention
discussed but unclear;
terms, concepts or
procedures not used
well
Conclusion/evaluation
(consideration of use and value of
no conclusion or
theory in explaining and
utility of theory
intervening in this kind of case):
discussed
"Here's how useful this theory was
in examining this kind of case..."
identify purpose of
case presentation and
focus for discussion;
overview of case
clear points of
intervention using terms,
concepts, and practices
but with separate parts of
the problem
clear intervention
using terms, etc., with
discussion of how parts of
problem and intervention
are related and might
affect each other
strengths and
strengths and
weaknesses identified,
weaknesses of theory
and alternate theories or
applied to case identified additional needs
suggested
Graphics (quality,
appropriateness, and added value no graphics
of audio-visuals)
clear, legible,
graphics but hard to
attractive graphics that
read, interpret, or do not add value to presentation
clearly follow explanation by clarifying or
summarizing
members present
each member presents separately but show
separate section of
smooth transitions and
persentation
how they are related; may
contribute mutually
barely audible,
Presenter's style (verbal and awkward speech or
nonverbal skill in presentation)
gestures, distracting
habits or mannerisms
audible, clear,
interested but lacking
coherent, articulate,
practiced smoothness and
enthusiastic, confident,
enthusiasm; good eye
appropriate nonverbals
contact & matching
gestures
thorough consideration
of how presentation,
graphics, teamwork, and
other presentation efforts
could have been
improved
LEARNING PLAN:
LEARNING
OUTCOME
TOPIC
Course
Orientation
Classroom
Policies
Project
Specification
Project Groupings
Review of
SYANDES
/
SYSTAND
Develop an understanding of
1. Introduction to
WEEK
NO. /
HRS.
Week 1
1.5 hrs
Week 1 - 2
3.0 hrs
LEARNING
ACTIVITIES
Syllabus
Project Specification
Information Resources
Information
Systems
2.0 Business
Processes,
Information,
And
Information
Systems
Week 2
1.5 hrs
What is a Business
Process?
What are the
components of a
Business Process?
Work Centered
Analysis Framework
Characteristics of Good
Information
How do Information
Systems support
Business Processes?
o An Information
System to Support
Counter Sales
o An Information
System to Support
Payment
o An Information
System to Support
Purchasing
Understand what is meant
by competitive strategy;
Understand how value
chains determine business
processes and information
systems.
Comprehend the relevance
and impact of new
technology to society and
its potential applications;
Appreciate that competitive
advantage can be achieved
by information system
3.0
Organizatio
nal Strategy,
Information
Systems, And
Competitive
Advantage
Week 3
1.5 hrs
Week 3
1.5 hrs
Project Fieldwork
Week 4
1.5 hrs
4.0
Business
Process
Management
Week 4-5
1.5 hrs
How does
Organizational
Strategy determine
Information Systems
structure?
What five forces
determine industry
structure?
o Bargaining power of
customers
o Threat of
substitutions
o Bargaining power of
suppliers
o Threat of new
entrants
o Rivalry among
existing firms
What is a Value Chain?
What is Competitive
Strategy?
How do Information
Systems provide
Competitive
Advantages?
o Competitive
Advantage via
Products
o Competitive
Advantage via
Business Processes
How does an actual
company use IS to
create Competitive
Advantages?
Company Profile
Why is Business
Process Management
important to
Organizations?
How does BPM vary in
scope?
How does the
interaction of Business
Process elements
affect cost and added
value?
What role do
Information Systems
play in Business
Processes?
o Electronic Data
Interchange (EDI)
o Supply Chain
5.0
System
Analysis and
Design
Revisited
Weeks 5-6
4.5 hrs
Weeks 6
3.0 hrs
Management (SCM)
o Point Of Sale (POS)
o Customer
Relationship
Management (CRM)
o Business Process Reengineering (BPR)
o Enterprise Resource
Plan (ERP)
Importance of System
Analysis
Personnel involved in
building CBIS
Information Gathering
Information
Requirements Analysis
Prototyping using Data
Flow Diagrams
Preparing the system
proposal (Ascertaining
Hardware and Software
Needs, Identifying and
Forecasting
Costs and Benefits,
Comparing Costs and
Benefits, Presenting
the Systems Proposal)
Input Output Design
Database
Management
o Types of Databases
o Traditional File
Processing Approach
and Database
Management
Approach
o Analyzing Systems
using Data
Dictionaries
o Data warehouses and
data mining
Managing
Telecommunications
o The Networked
Enterprise
o Telecommunications
Network Alternatives
Distributed Systems
Managing Hardware
and Software
Technology
o Capacity Planning and
Scalability
o Total Cost of
Ownership (TCO) of
Technology Assets
Using Technology
Service Providers
Managing Software
Localization for Global
Business
Week 6
1.5 hrs
Project Fieldwork
Week 6-7
1.5 hrs
7.0 E-Commerce
and Web
Week 7
1.5 hrs
8.0 Information
Systems
Planning
Week 7-8
1.5 hrs
9.0 Implementing
Business
Systems / /IT
Solutions
Week 8
1.5 hrs
Situational Assessment
10
implement a business
information system;
Understand how an
information system is
implemented and
maintained.
10.0 Information
Systems
Management
Week 8
1.5 hrs
Project Fieldwork
Project
Presentation
Week 9
1.5 hrs
o Acceptance Testing
o Installation Testing
o Test Tools & Test Team
o Test Documentation
o Training
o Documentation
The nature and
problems of
maintenance
Techniques for
improving
maintenance
Why do you need to
know about the IT
Department?
What are the
responsibilities of the
IT Department?
How is the IT
Department
Organized?
What IS-Related job
positions exist?
How do organizations
decide how much to
spend on IT?
What are your IS rights
and responsibilities?
Security and Control
Issues in Information
Systems
Ethical and Societal
Challenges of
Information Technology
Week 9
1.5 hrs
Weeks
10
3.0 hrs
Weeks
11
4.5 hrs
REQUIRED TEXTBOOK:
Topic hand-outs based on the references by the faculty shall be provided
REFERENCES:
Alter, Steven (1999). Information Systems: A Management
Benjamin/Cummings Publishing Company.
Haag, S. (2001). MIS for the Information Age. 2nd edition, McGraw Hill
Perspective
Kendall, Kenneth and Kendall, Julie (2005). System Analysis and Design (Sixth
Paerson Education, Inc.
3/e.
Edition).
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