Volvo Information Technology Belgium 1

1
Volvo Information Technology Belgium

Volvo Trucks Volvo Bus
Volvo Trucks Volvo Buses
Mack Trucks Volvo Construction

Mack Trucks Equipment
Volvo Group end 2004:
81 000 Employees
Volvo Penta
Renault Trucks
Net sales: 22 Billion EUR
Volvo Europa Truck NV 2004:

Volvo Aero
2 500 Employees
Turnover : 1,75 Billion EUR
2
The Volvo Culture
• The Volvo Way

• Respect – Passion – Energy
• Diversity program
• Scandinavian company culture
• Horizontal growth
• Informal atmosphere, few levels
• Work / Life balance
• Involvement & responsibility on each level
3
VOLVO INFORMATION
TECHNOLOGY
BELGIUM
The Volvo Group Organisation
AB Volvo
Mack/ Volvo
Business North Renault Volvo Volvo Volvo Volvo Financial
Areas America Trucks Trucks Buses CE Penta Aero Services
Trucks
Business 3P
Units
Powertrain
Parts
Logistics
Information Technology
5
In Brief
• 1966 Established as Volvo Data
• 1998 Formation of Volvo IT
• 2001 Renault V.I./Mack
integration
Turnover 2004: 700 M Euro;

50% Infrastructure & Operations
50% System Development
120 000 users in 300 sites
7
Volvo IT - A global player
Sweden - 3380
United Kingdom- Poland - 140

110 Belgium - 240
USA - 590 France/Spain - 720
China - 9
India Malaysia - 15
South America - 60 Australia - 30
Employees approx. 6,200 (incl. contractors)
8
Volvo IT in Europe
Umeå
Köping
Trollhättan Eskilstuna
Skövde
Göteborg
Olofström
Warwick Daventry
Dunstable Wroclaw
Gent
Blainville (Caen)
Limoges Bourg-en-Bresse
Vénissieux – St-Priest (Lyon)
Villaverde (Madrid)
9
About Volvo IT Belgium
Volvo IT Belgium
In Brief
¾Established as Volvo Data Gent
1983
¾Subsidiary of Volvo IT AB since

1998, Primarily Customer &
Operations Centre
¾ Merged with VET IT 2001
¾ Yearly Turnover : 35 M Euro
¾About 280 Employees
11
Volvo IT Belgium
Key Figures
SALES PERSONNEL
40.000 250
200
30.000
150
20.000
100
50
10.000 0
94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04*
0
94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04* Permanent+Temporary Consultants
(in KEURO)
12
OUR
CUSTOMERS
Volvo IT Belgium
Our Customers
Ford Motor Company New Customers
Volvo Buses
Volvo Trucks
PAG
Volvo
Construction
Equipment
Volvo Penta
Dealers
Renault
Volvo Car Trucks The Netherlands Belgium France
Corporation
Volvo
Financial
services
14
BELGIUM SWITZERLAND Volvo IT Belgium
GENT THE NETHERLANDS GENEVA
- VAS (Volvo Action Service) - VFSCH (Volvo Finance Suisse)
- VET (Volvo Europa Truck)
- VCG (Vovlo Cars Gent) BEESD LYSS
- VPG (Volvo Parts Gent) - VCNL (Volvo Nederland Personenauto) - VPCH (Volvo Penta Central Europe)
- VLE (Volvo Logistics Europe) - VPNL (Volvo Penta Nederland)
- PLASTAL NV - VFSNL(Volvo Finance Services
ZURICH
Nederland)
- VCCH (Volvo Automobile Schweiz)
BRUSSELS - VTBN (Volvo Truck & Bus Nederland)
- VTSAG (Volvo Trucks Schweiz)
GERMANY
- VCB (Volvo Cars Belgium)
- VCC MS&S (Volvo Car Corporation MS&S) BORN BREDA DIETZENBACH
- VCE (Volvo Construction Equipment) - NEDCAR (Netherlands Car) - VTD (Volvo Trucks Deutschland)
- Bluekens
- VEM (Volvo Event Management) - VCON (Volvo Car Operations - VFSDE (Volvo Financial Services)
- VFSBE (Volvo Finance Services Belgium) Netherlands)
- VGEUR (Volvo Group EU Representation) HEILBRONN
- VOB (Volvo Offices Brussels) - VBDE (Volvo Busse Deutschland)
- VPBE (Volvo Penta Europe Office Brussel)
- VTB (Volvo Trucks Belgium) KIEL
- VTECC (Volvo Treasury Europe CC) - VPDE (Volvo Penta Deutschland)
- VTEUD (Volvo Truck Europe Division)
KÖLN
VILVOORDE - VCDE (Volvo Cars Deutschland)
- VCM (Volvo Construction Machines)
KONZ
- VCEDE (Volvo Compact Equimpent)
FRANCE
CZECH REPUBLIC AUSTRIA
PARIS
- VCFR (Volvo Automobiles France)
PRAGUE VIENNA
- VFSFR (VFS Location France)
- VCCZ (Volvo Auto Czech Rep.) - VBAU (Volvo Busse Austria)
- VPF (Volvo Penta France)
- VTF (Volvo Trucks France) - VTCZ (Volvo Truck Czech Rep.) - VCAU (Volvo Cars Austria)
- VMEF (Volvo Material TP France) - VPAU (Volvo Penta Austria)
- VTAU (Volvo Trucks Austria)
BELLEY - SWHS8 (Support Warehouse Volvo Trucks)
- VCEFRB (Volvo Constr Equipm FR)
LYON
ITALY
- SWHS2 (Support Warehouse Volvo Trucks)
ANZOLA
- SWHS6 (Support Warehouse Volvo Trucks)
BOLOGNA
- VCIT (Volvo Auto Italia)
SPAIN
MILANO
MADRID - VPI (Volvo Penta Italia)
- VCES (Volvo Cars Espana) HUNGARY

- VPE (Volvo Penta Espana) MIRANDOLA
- VTE (Volvo Trucks Espana) BUDAPEST - ITBUS
- VCEES (Volvo Maquinara de Constr Espana) (Volvo Holding Italia-Finbus)
- VCHU (Volvo Cars
Hungary)
GUADALAJARA ZINGONIA-BERGAMO
- VTHU (Volvo Trucks
- SWHS5 (Support Warehouse Volvo Trucks) Hungary) - ITTRUCK
(Volvo Holding Italia-Veicoli)
15
Why New Customers ?
Customer
benefit
Increase the
critical mass
– economy of scale
– attractive workplace
– best of breed
Be an IT supplier
in the front
Develop together
with our customers
– same type of
Increase business challenge
competence – similar structure
16
OUR
COMPETENCE
Volvo IT Belgium
Our SERVICES
I/O Application Services
Infrastructure/Operations
Business Intelligence
Global Solution Center
ASP
Hosting E-business Solutions
Monitoring ERP solutions
Operations Manufacturing Solutions
Tuning
Platforms Main Skils
• COBOL
OS 390 NT Client/Server
Databases • SAP • COOLGEN
• JAVA Websphere • Business Objects
OS400 Unix NOVELL
• Windows DNA/.NET
DB2 • Informatica
Telecom MS
Oracle
SQL Server
Feedback
•
•
Normal office hours
Normal
Ö office ENGLISH,
DUTCH, hours FRENCH, SPANISH, GERMAN, Helpdesk
•
Ö DUTCH, ENGLISH, FRENCH, SPANISH, GERMAN,
ITALIAN
ITALIAN
Monday 05:00 hrs to Saturday 16:00 hrs
Support
• Monday 05:00ENGLISH,
hrs to Saturday
FRENCH 16:00 hrs IT
•
Ö
Ö
DUTCH,
DUTCH, ENGLISH, FRENCH
Standby during weekend Consultancy Problem
Service Desk
SPoC
• Standby
Ö during
DUTCH, weekend
ENGLISH, FRENCH
Ö DUTCH, ENGLISH, FRENCH Customer
18
Our offer manages the entire industrial process
• IT Consulting • Support
• Development • Maintenance
• Implementation • Training
• Operations
19
Our partners are yours
20
Volvo IT Belgium
I/O PLATFORMS
OS/390
Unix
10 Servers
750 Users
OS/400
Telecommunications
Managed client
250 Servers environment
3000 Users “MyPlace”
21
OUR STRENGTHS
9 Industrial heritage
9 Operations – Reliable & Efficient
9 Global Provider
- Infrastructure &Applications -
9 Respectful & Trustful
9 Support : a large part of our business
22
Our Target : To Continously Improve
• Quality
(availability, reduced maintenance window)
• Delivery precision
• Cost per produced unit
• Scaleable and customized solutions
• Business continuity solutions
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Compass Award 2001
In 2001 Volvo IT received the Compass
Award for the fourth time.
Motivation:
”Through determined effort and with

motivated and dedicated staff, Volvo IT
has performed continuous detailed
analysis and improvements that have
led to world-beating cost efficiency and
quality.
The continuing trend is positive.”
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BENCH MARKING RESULTS
Cost/Units
CLIENT
500
450 Volvo IT
1.4 400
1.2 350
1.0
Unix 300
250
0.8
200
0.6 Volvo IT 150
0.4 100
0.2 50
0.0 0
3.0
20
AS/400 2.5 OS 390
16 2.0 Volvo IT
12 Volvo IT 1.5
8 1.0
4 0.5
0 0.0
Source: Compass surveys
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Volvo IT Belgium
ISO 9001-2000
26

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Volvo Information Technology Belgium

Mack Trucks Volvo Construction

Volvo Group end 2004:

Volvo Europa Truck NV 2004:

• The Volvo Way

Turnover 2004: 700 M Euro;

United Kingdom- Poland - 140

South America - 60 Australia - 30

Employees approx. 6,200 (incl. contractors)

¾Subsidiary of Volvo IT AB since

¾ Merged with VET IT 2001

¾ Yearly Turnover : 35 M Euro

¾About 280 Employees

- VCES (Volvo Cars Espana) HUNGARY

9 Operations – Reliable & Efficient

9 Respectful & Trustful

9 Support : a large part of our business

• Cost per produced unit

• Scaleable and customized solutions

• Business continuity solutions

”Through determined effort and with

Source: Compass surveys

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