James Wilson

828 Royal St, Suite 276

New Orleans, LA 70116
504-383-3727
james.wilson@zoho.com

Experienced Information Service professional refocusing into the Maritime Industry. Familiar
with the maritime work ethic and Gulf Coast culture. With over 20 years computer experience
and with university preparation. Passionate about open source solutions using commercially
available business software. Successfully leveraged cost effective hardware and web based
solutions. Repeated success training personnel visualizing the proper approach to use computer
and software systems with common verbal communication.

Principal
DRAS Design Group 2003-2010

Personal supervision of a small group of like minded IT professionals cooperatively engaged in technology
deployment and development for a variety of clients. Integrate diverse proprietary systems with off the shelf
hardware and custom software to reduce project budgets. Leverage cutting edge technology and open source
software solutions for non technical clients as well as traditionally computer oriented groups.

Example Project Details

• Migrated user accounts, data stores and critical software applications from pre Y2K
era systems through modern Linux and Microsoft systems up to and including Windows 7.

• Designed, deployed and maintained Microsoft & Linux based servers using
custom database and PHP code with existing commercial server software allowing
interoperability of diverse client systems at substantial per seat savings.

• Supervised secure design of hybrid networks allowing strong encryption based

protection for remote access to files, desktop environments and media from public
networks.

• Produced a variety of special interest and general purpose web sites for companies,
individuals and non-profit organizations. Industry, fine art, large scale e-commerce, and
community web deployments using traditional html as well as dynamic CMS including
Drupal, WordPress and Joomla.

Example Maritime Clients

Port of Texas City (2010), Apostle Ship of the Sea(2009). West Gulf Maritime
Association (2009), The Nautical Institute(2008-2009), OneMarine(2004-2006),
Energy Marine(2003), Coastal Tank Ships(2001-2002).

Tier II Technical Support

IBM/CSS 1996-2000

Ensured end user satisfaction and in-field technician support while servicing Best Buy & Gateway extended
customer service contracts. Solved escalated support in a variety of environments. Provided latest available
technical details to in-field service technicians, creating solutions to complex and unexpected challenges.

Education.

• Computer Science – University of Cincinnati

• Photography, Graphic Design – Cleveland State University

Technology Details.

Network Environments:

• SAMBA/Windows Active Directory Administration & Security Auditing.

• Wifi/3G Wireless Network Administration, Security, Troubleshooting and Optimization.

• Linux Based Kerberos and Radius Authentication Systems.

• SSH & VPN Tunneling. Secure Remote Desktops and File Sharing.

• Audio and Video Streaming Protocols.

Hardware:

• Deploying and Tuning Proprietary Antennae Boosters for WANs.

• Installing and maintaining routers, switches, CAT5/6 cabling.

• IT System pricing, designing and installation of entire range of PC based hardware.

• Working with laptops, rack mounted servers and other computer equipment.

• Board level soldering experience, eeprom programming and firmware coding.

Programming Languages:

• PHP, AJAX/Javascript, CSS/DHTML, Visual C++, Pascal, Python, Turbo C.

• Custom Embedded Linux firmware development.

• MS Visual Studio, Eclipse, Netbeans Development Environments.

• Rapid Application & secure code repository development techniques

Programs/Administration : MS Exchange & Office, MySQL DB Administration, QuickBooks, Apache.

Graphic Design: Adobe Photoshop, Dreamweaver, Acrobat, Illustrator.

Operating System Experience:

• Linux (Ubuntu/Debian, RedHat, Slax).

• Microsoft Windows 7 through MS-DOS.

• Solaris.

• Macintosh.

• Embedded Linux.