ine Galvin

Phone: 085 7314381.

Email: ainegalvin@gmail.com

@techcomm_gal

Professional Profile

Over 15 years experience in management and recruitment

Experienced and confident multi-disciplinary team collaborator
Excellent oral and written communication skills
Experienced financial planner
Proficient in the development of pedagogically sound on-line learning environments
Extensive I.T and Web 2.0 skills
Skilled in quality print and online information design and layout

Skills
Technical software packages:

Framemaker, Adobe Flash CC Professional, Adobe

Dreamweaver, TechSmith Camtasia Studio, Office
Powerpoint, Audacity, synchronous and asynchronous
collaborating tools e.g. Slack and Google Forms

Complex writing projects:

Academic reports, interview reports, research reports,

summary documents, technical instructions, single-source
documentation using XML and CSS coding languages

Technical communications blogger: Articles covering SEO, collaborative software packages,

virtual team-working, agile processes, digital media, assistive
technologies and mobile learning
Web 2.0 familiarity

Twitter content creation, podcast creation, familiarity with

webinar processes and integration

Education
September 2014-2016: University of Limerick (U.L), MA (First Class) in Technical Communication and
e-Learning. MA Dissertation (Thesis) Title: MICROcosm: Case Study - An investigation of social
content development by Microsoft Inc., for the Twitter social media platform.
September 2005 June 2005: National College of Ireland (N.C.I), Higher Diploma in Community
Leadership and Management. Awarded a distinction
September 1998 - May 2001: LSB College (NUI Maynooth and Queens University, Belfast, Joint
Honours), BA (Hons) in Anthropology
September 1996 May 1998: GMIT, Studied Business Studies, and Law
September 1990 June 1996: Leaving Certificate, completed at St Senans Community School,
Kilrush

Employment history
March 2007 2016 Brothers of Charity Services LTD, Ennis, Co. Clare. Role: Coordinator of adult
services. Responsibilities:

Management of 15-20 employees

Development of personal support plans and reviews for persons with intellectual disabilities
Development of annual budget plans and funding applications for HSE
Work as part of a multidisciplinary team in case-conference collaborations
Frequent interview panel member for recruitment and promotion of staff
Membership of on-call panel, dealing with emergency, out-of-hours issues

17 Woodfield Drive, Ballynote, Kilrush, Co. Clare

August 2003 March 2007 Clare County Childcare Committee, Ennis, Co. Clare: Development
Worker
Responsibilities:

Administration of Department of Justice, Equality and Law Reform childcare grant support to
local childcare groups
Assistance to local childcare groups and individuals re company formation/registering as
charities, recruitment of staff (sitting on interview panels), rights and responsibilities of
employers and development of childcare funding applications
Membership on County boards and contributing speaker at meetings of the Clare County
Council and local town councils

September 2002 August 2003 HSE Foster Care Team, Glenbevan House, Limerick: Social Worker
Responsibilities:

Implementation of foster care support plans

One-to-one support work with young teenager, including tutoring for Youth Reach award
Supervision of family visits
membership of multi-disciplinary support team
Support young teenager with psychological support visits and care plan

Competencies
Team-Working:

In collaboration with virtual teammates in Universit Paris Diderot and the

University of South Florida, developed a comprehensive set of onlinelearning instructions regarding use of Google Drive and Google Forms.
In collaboration with colleagues at the University of Limerick, created an elearning website teaching Japanese Kanji characters, using Dreamweaver

I.T:

Developed an e-learning animated movie using Adobe Flash CC

Developed a technical instruction document using Framemaker
Successfully initiated an iPad purchase and training scheme for people with
learning disabilities

Communication:

Created a WordPress blog site, to which I post regular articles relating to

technical communications issues.
Media spokesperson and speech writer for Clare County Childcare
Committee

Leadership

Manager and team leader for 7 disability service teams, supporting approx.
40 individuals
Organised guest speakers to inform individuals, staff, families and volunteers
about new communications applications for people with learning disabilities
e.g. Lisa Domicon, creator of the GRACE app.

Interests and Hobbies

History, particularly of my local region and ancient civilisations

Reading, particularly history and fantasy genres
Travel
Health and fitness: running, cycling, circuits, TRX and spinning
Movies and cinema

References
Available on request

17 Woodfield Drive, Ballynote, Kilrush, Co. Clare