WHY. WHO. WHAT.

HOW

O UT L I N E
03

Our Story

13

ITIL

04

Services

15

Soft Skills

05 O u r Tr a i n i n g
courses &
Wo r k s h o p s

17

Ou r T r a i n e r s

21

Our Clients

06

23

O u r Te s t i m o n i a l s

26

C o n t a c t I nfo

Project
Ma n a g e m e n t
Professional

0 9 Lean Six Sigma

OUR STORY
Irtekaz is an Arabic word which means
support just like fulcrum or pulley. Yes,
we support anywhere and everywhere to
Lead to Success.
.
Smart Irtekaz is a Consultancy Company
focused on Training and Development
Services. We also provide consultation on
Marketing and Sales, Building PMO,
Implementing ISO 9001 and Lean Six
Sigma.
Our headquarter is located in Saudi Arabia
with operations in New Jersey-USA and
Lahore-Pakistan.

OUR THREE DISTINCT

SERVICES FOR THREE
DISTINCT AUDIENCES.

I N- H O U S E
T R AI NI N G

CO NS ULT ANC Y
ON MAR K E T I N G ,
S ALE S , I S O &
PR OJ E CT
MANAG E ME N T

P UB LI C
WO RKS HO PS

OUR TRAINING
COURSES
& WORKSHOPS

PROJECT
MANAGEMENT
PROFESSIONAL
(PMP)
The Project Management Professional (PMP) certification is awarded by the Project
Management Institute (PMI), USA, to recognize individuals who have obtained knowledge
and experience in project management. The purpose and goal of this project management
certification program is the development, maintenance, evaluation, promotion, and
administration of a rigorous, examination-based, professional certification program of the
highest caliber. The PMP program supports the international community of project
management professionals. PMP program requirements and eligibility standards are applied
fairly, impartially, and consistently with applicable laws.
The PMP sets you apart!

PMP EXAM PREPARATION TRAINING

5 Days (8:00 AM 4:00 PM)
Objective:
To understand Project Management and prepare for the PMP Ex a m to pass in the first
attempt.
Benefits:
Attendees will learn Project Management Terminology, How to plan and execute a project
and Appear in the Exam.
Course Contents:
This training is 35 Hours (PDUs) based on International Curriculum by PMI.
Sample topics are mentioned below:
-5 Process Groups (Initiating, Planning, Executing, Monitoring & Control, Closing)
-47 Processes (Develop Project Charter, Identify Stakeholders, Plan Quality, Plan HR, Plan
Scope, Determine Budget, Develop Schedule, Identify Risk, Control Procurement, Close
Projectetc.)
-Earned Value Measurement, Forward/Backward Pass, Motivational Theoriesetc.

Detailed Outline available on Request

PROJECT MANAGEMENT WORKSHOP

3 Days (8:00 AM 4:00 PM)
Objective:
To understand Project Management concepts and how to apply them
Benefits:
Attendees will learn Project Management Terminology, How to plan and execute a project.
Course Contents:
This training is 24 Hours (PDUs) based on International Curriculum by PMI.

Sample topics are mentioned below:

-5 Process Groups (Initiating, Planning, Executing, Monitoring & Control, Closing)
-About 15 Processes a s Agreed by Management (Develop Project Charter, Identify
Stakeholders, Plan Scope, Plan Communication, Plan Quality, Plan HR, Plan Procurement,
Define Scope, Create WBS, Define Activities, Estimate Resources, Estimate Cost, Determine
Budget, Develop Schedule, Identify Risk, Risk Response,, Close Projectetc.)
-Earned Value Measurement, Forward/Backward Pass, Motivational Theoriesetc.

Detailed Outline available on Request

LEAN
SIX SIGMA
GREEN BELT
Lean Six Sigma Green Belt Certification course presents a n overview of the Six-Sigma
problem solving methodology and statistical tools and focus on specific topics in detail a s
appropriate for the Green Belt level. The course relies on teamwork and the previous work
experience of the participants a s it builds a common vocabulary for the group, reviews the
application of various statistical tools and provides hands on training in their various
methods and application.

LEAN SIX SIGMA GREEN BELT (LSSGB) TRAINING

5 Days (8:00 AM 4:00 PM)
Objective:
To know Lean Six Sigma concepts, Run a Lean Six Sigma Green Belt Project and prepare for
LSSGB Exam.
Benefits:
Attendees will become LSSGB Certified and should be able to execute a Lean Six Sigma
Project to solve problems in the Organization for cost savings, scrap reduction etc.
Course Contents:
This training is 30 Hours based on International Curriculum by IASSC.

Sample topics are based on DMAIC (Define, Measure, Analyze, Improve, Control):
W hat is Lean, W ha t is Six Sigma, Project Charter, KANO model, How to Calculate
Sigma Level (2 methods), KPIs, How to Collect Data, Using Minitab for Data
Analysis, Process Mapping, FMEA, Experimentation, DOE, Poka Yoke, KAIZEN,
Control Toolsetc.

Detailed Outline available on Request

LEAN
SIX SIGMA
BLACK BELT
Lean Six SigmaBlack Belt Certificationcourse presents a n overview of the Six-Sigma
problem solving methodology and statistical tools and focus on specific topics in detail a s
appropriate for the Black Belt level. The course relies on teamwork and the previous work
experience of the participants a s it builds a common vocabulary for the group, reviews the
application of various statistical tools and provides hands on training in their various
methods and application. Black Belt includes all the topics covered in Green Belt Training and
covers more advance topics for better statistical analysis.

LEAN SIX SIGMA BLACK BELT (LSSBB) TRAINING

5 Days (8:00 AM 4:00 PM)
Objective:
To know Lean Six Sigma concepts, Run a Lean Six Sigma Green Belt Project and prepare for
LSSGB Exam.
Benefits:
Attendees will become LSSBB Certified and should be able to execute a Lean Six Sigma
Project to solve problems in the Organization for cost savings, scrap reduction etc.
Course Contents:
This training is 30 Hours based on International Curriculum by IASSC.

Sample topics are based on DMAIC (Define, Measure, Analyze, Improve, Control):
W hat is Lean, W ha t is Six Sigma, Project Charter, KANO model, How to Calculate
Sigma Level (2 methods), KPIs, How to Collect Data, Using Minitab for Data
Analysis, Process Mapping, FMEA, Experimentation, DOE, Poka Yoke, KAIZEN,
Control Toolsetc.

Detailed Outline available on Request

ITIL
ITIL is UK based certification. It is a methodology/concept to manage you IT department in a
better way with the help of predefined processes and procedures. This course provides IT
Professionals, Managers and Practitioners with a practical understanding of the key
concepts, principles, processes and functions t h a t enables successful IT Service Management
provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The
course is based on the ITIL best practice service lifecycle approach.
The course enables delegates to understand how a n integrated IT Service Management
framework, based on ITIL best practice guidelines, ca n be adopted and adapted within their
own organizations.

ITIL FOUNDATION TRAINING

3 Days (8:00 AM 4:00 PM)
Objective:
The course enables delegates to understand how an integrated IT Service Management framework, based
on ITIL best practice guidelines, can be adopted and adapted within their own organizations.
Benefits:
To provide proven practical guidance on how to successfully introduce an integrated IT Service
Management framework based on the ITIL best practice service lifecycle approach
Course Contents:
This training is around 20 Hours based on the ITIL best practice service lifecycle approach.

Sample topics are spread over 5 phases of ITIL lifecycle

( Strategy, Design, Transition, Operation & Continuous Improvement )
The importance of Service Management, Service Management as a practice, Service Strategy ( Business &
IT ), Service design, Continual Service Improvement, The types of service provider, Service Desk,
Application Management, Operations Management & Technical Management etc

Detailed Outline available on Request

SOFT
SKILLS

Great teams are built through conversation

and shared experience. SMART IRTEKAZ
SOFT SKILLS WORKSHOPS provides both.
Our approach is a simple, three stage process
that happens on the job, around real issues
your people are currently working through
in a little over few hours per day.

SOFT SKILLS
3 Days (8:00 AM 4:00 PM), One Day Workshops (8:00 AM 4:00 PM)
Objective:
Improves workplace effectiveness through behavioral change
Benefits:
Provide The Actionable approach on how to be more impactful in workplace
Soft Skills :
These trainings are either 3-days ( 20 hours) or one day , on case-to-case basis

SKILL AREAS COVERED

Effective Leadership Skills, Team Building Skills and Events , Communication Skills , Power
Presentation Skills , Sales and Marketing Skills , Personality Development Coaching , Train the
Trainers, Best Customer Service, Technical Writing Skills, Finance for Non-Financial Managers,
Tele-Marketing / Tele-Sales Skills, Negotiation Skills , Balance Scorecard and Creating
Dashboard, Time Management Skills, Anger Management Skills, Sustainable Development ,
Problem Solving and Decision Making
, Stress Management

Detailed Outline for any of these are available on request

OUR
TRAINERS

TRAINER/
CONSULTANT
PROFILE
16 years of experience in Project
Management, Business Development,
Strategic Planning, ITIL Implementation,
Team Building, Motivational Expert,
Technical Writing, Leadership, Six Sigma
implementation, Building PMO and Soft
Skills Training

KEY POSITIONS HELD:

Consultant at Hyoon - Riyadh, KSA.

MS Project 2010 (managing projects)

Certified, 2012.
Lean Six Sigma Black Belt Certified, 2011.
Six Sigma Green Belt Certified, 2010
PMP Certified by PMI, 2009
ITIL Foundation V3 Certified by
EXIN,2008.

IT Project Manager/PMO at BRP & KETT,

King Saud University - Riyadh, KSA.
Consultant and Training Specialist at
TecnoShift - Riyadh, KSA.

KEY QUALIFICATIONS ACHIEVED:

Director, Co-Founder, Lead Trainer and

Sales Engineer at Arabian Building

Corporation - Riyadh, K.S.A.

Assistant Professor at New Mexico Institute of

Mining and Technology, Socorro New Mexico,
U.S.A.

ADNANR.
AHMED

TRAINER/
CONSULTANT
PROFILE
ORGANIZATIONS WORKED
WITH:

Government Saudi Shura council

(parliament), Jeddah Municipality,
Madinah Municipality, Dubai Land
Department, Saudi Ministry of Finance
(MOF), Saudi Ministry of Commerce and
Industry (MCI), Saudi Pension. Saudi
Chamber of Commerce.
Financial institutes SAMBA, NCB,
ANB, BAJ, AlBilad, Swiss Credit,
SIMAH (Saudi credit bureau)
Commercial - OGER Systems, Saudi
Electricity, Othaim, FBTC, EBTIKAR,
Industrial ARAMCO, Tamer, SRPC,
SBG,
Telecom Bravo,
Service - Motor Vehicle Periodic
Inspection (MVPI)

KEY QUALIFICATIONS ACHIEVED:

Certified Information Systems Auditor (CISA)

Certified Information Security Manager (CISM)
Certified in the Governance of Enterprise IT (CGEIT)
Certified in Risk and Information Systems Control (CRISC)
ITIL Expert Certificate in IT Service Management
ITIL Managers Certificate in IT Service Management
ITIL Foundation Certificate in IT Service Management
ISO20000 Consultant
ISO27001:2005 Lead Auditor, Consultant & Instructor
Internal Quality Audit QMS (ISO 9000) Certificate
HDI Call Center Manager Course
Developing a certified ITSM training material for all levels
Instructor for ITIL V2 & V3 all levels.

ANAN
BADER

TRAINER/
CONSULTANT
PROFILE
Over 11 years of experience serving
clients in the Middle East. His work
experience includes building
Project/Program Management Offices from
the ground up, developing customized
processes and tools for Public and Private
sector organizations.
He has also expertly completed multiple
implementations of Microsoft EPM and
has successfully led a variety of IT projects
(Software Development, Infrastructure,
Document/Content Management, Data
Warehousing, and Business Intelligence).
He has also conducted extensive training in
Project Management and Tools.

COMPANIES WORKED WITH :

Al Rajhi Bank
Deloitte Middle East
National Information Center
Arabic Computer System
Ministry of Education

FURQAN
ASRAR

OUR CLIENTS

OUR TESTIMONIALS

LSSGB is one of my best training

with an excellent trainer of great
interactionwith attendees.
Major strength of the program is its
exercises, discussion and materials.

LSSGB is one of my best training

with an excellent trainer of great
interactionwith attendees.
Major strength of the program is its
exercises, discussion and materials.

CONTACT INFO

Call or
Whatsapp:059 - 556 - 5300

Email:hp.bhatti@irtekaz.com