CHAPTER 1: PROBLEM & ITS BACKGROUND

A. Background of the study

HOTEL

A historic luxury hotel; The Peninsula Paris

A hotel is an establishment that provides lodging paid on a short-term

basis. Facilities provided may range from a modest-quality mattress in a
small room to large suites with bigger, higher-quality beds, a dresser, a
fridge and other kitchen facilities, upholstered chairs, a flat screen television
and en-suite bathrooms. Small, lower-priced hotels may offer only the most
basic guest services and facilities. Larger, higher-priced hotels may provide
additional guest facilities such as a swimming pool, business centre (with
computers, printers and other office equipment), childcare, conference and
event facilities, tennis or basketball courts, gymnasium, restaurants, day spa
and social function services. Hotel rooms are usually numbered (or named in
some smaller hotels) to allow guests to identify their room. Some boutique,
high-end hotels have custom decorated rooms. Some hotels offer meals as
part of a room and board arrangement. In the United Kingdom, a hotel is
required by law to serve food and drinks to all guests within certain stated
hours. In Japan, capsule hotels provide a tiny room suitable only for sleeping
and shared bathroom facilities.
The precursor to the modern hotel was the inn of medieval Europe. For
a period of about 200 years from the mid-17th century, coaching inns served
as a place for lodging for coach travellers. Inns began to cater to richer
clients in the mid-18th century. One of the first hotels in a modern sense was
opened
in Exeter in
1768.
Hotels
proliferated
throughout Western
Europe and North America in the early 19th century, and luxury hotels began
to spring up in the later part of the 19th century.

Hotel operations vary in size, function, and cost. Most hotels and major
hospitality companies have set industry standards to classify hotel types. An
upscale full-service hotel facility offers luxury amenities, full service
accommodations, an on-site restaurant, and the highest level of personalized
service, such as a concierge, room service and clothes pressing staff. Full
service hotels often contain upscale full-service facilities with a large number
of full service accommodations, an on-site full service restaurant, and a
variety of on-site amenities. Boutique hotels are smaller independent, nonbranded hotels that often contain upscale facilities. Small to medium-sized
hotel establishments offer a limited amount of on-site amenities. Economy
hotels are small to medium-sized hotel establishments that offer basic
accommodations with little to no services. Extended stay hotels are small to
medium-sized hotels that offer longer-term full service accommodations
compared to a traditional hotel.
Timeshare and destination clubs are a form of property ownership
involving ownership of an individual unit of accommodation for seasonal
usage. A motel is a small-sized low-rise lodging with direct access to
individual rooms from the car park. Boutique hotels are typically hotels with
a unique environment or intimate setting. A number of hotels have entered
the public consciousness through popular culture, such as the Ritz
Hotel in London. Some hotels are built specifically as a destination in itself,
for example at casinos and holiday resorts.
Most hotel establishments are run by a General Manager who serves as
the head executive (often referred to as the "Hotel Manager"), department
heads who oversee various departments within a hotel (e.g., food
service), middle managers, administrative staff, and line-level supervisors.
The organizational chart and volume of job positions and hierarchy varies by
hotel size, function and class, and is often determined by hotel ownership
and managing companies.

HISTORY

Facilities
offering
hospitality
to
travellers have been a feature of the earliest
civilizations.
In Greco-Roman
culture hospitals for recuperation and rest
were
built
at thermal
baths.
During
the Middle Ages various religious orders
at monasteries and abbeys would
offer
accommodation for travellers on the road.
The precursor to the modern hotel was
the inn of medieval Europe, possibly dating
back to the rule of Ancient Rome. These
would provide for the needs of travelers,
including
food
and
lodging, stabling and fodder for the traveler's
horse(s) and fresh horses for the mail coach.
Famous London examples of inns include
the George and the Tabard. A typical layout
of an inn had an inner court with bedrooms on the two sides, with
the kitchen and parlour at the front and the stables at the back.
For a period of about 200 years from the mid-17th century, coaching
inns served as a place for lodging for coach travelers (in other words,
a roadhouse).
Coaching inns stabled
teams
of horses for stagecoaches and mail coaches and replaced tired teams with
fresh teams. Traditionally they were seven miles apart but this depended
very much on the terrain.
Some English towns had as many as ten such inns and rivalry between
them was intense, not only for the income from the stagecoach operators
but for the revenue for food and drink supplied to the wealthy passengers.
By the end of the century, coaching inns were being run more professionally,
with a regular timetable being followed and fixed menus for food.
Inns began to cater for
richer clients in the mid-18th
century, and consequently grew
in grandeur and the level of
service provided. One of the first
hotels in a modern sense
was opened in Exeter in
1768,
although the idea only really
caught on in the early 19th
century.
In
1812 Mivart's
Hotel opened
its
doors
in London, later changing its
name to Claridge's.

Hotels proliferated throughout Western Europe and North America in

the 19th century, and luxury hotels, including the Savoy Hotel in the United
Kingdom and the Ritz chain of hotels in London and Paris and Tremont
House and Astor House in the United States, began to spring up in the later
part of the century, catering to an extremely wealthy clientele.

Business Hotels
These hotels are the largest group of hotel types and cater primarily to
business travellers and usually located in downtown or business districts.
Although Business hotels primarily serve business travellers, many tour
groups, individual tourists and small conference groups find these hotels
attractive. Guest amenities at business hotels may include complimentary
newspapers, morning coffee; free local telephone calls, Breakfast etc. In
addition to these facilities like access to business centre, personal computer,
Wi-Fi and fax machines also provided to the guest.

B. Statement of the problem

As the economy of the Philippines continue to grow and as the tourists
continue to be attracted by the Philippines, businessmens and investors all
over the world will be interested in the countries potential in business
industry. Marinduque an island province, located at the MIMAROPA region in
Luzon is said to have a great potential to become a top tourist destination in
the Philippines, with its majestic untouched natural resources which are
forestry, beaches, natural springs, falls, mysterious caves and other natural
wonder, yet it is still unrecognizable by many because of its lacks in Hotels
and lodges, tourism facilities and investors.
Unlike other hotels, Business Hotels primarily serve business travellers
and tourists, this kind of hotels also serve as a meeting and working place for
guests, access to internet and a cozy place to review work are some special
features of a business hotel. It is important to know the difference between
an ordinary hotel and a business hotel because the lack of knowledge
between this two may lead to problems that is usually reflected to the
guests. With good design and intense planning, the target three hundred
rooms in the hotel will be enough to accommodate the number of future
guests.

C. Goals & objectives

DESIGN GOAL
To design a functional and sustainable Business hotel that will cater the
needs and satisfy the taste of the future guests, mainly businessmen and
tourists. Also, to develop a business hotel that will serve as the landmark and
help promote Marinduques capability to be come one of the top tourist
destinations in the Philippines.

DESIGN OBJECTIVES
To create a cozy workplace and environment for the guests.

 To design an effective plan of business hotel that will be both beneficial

to the guests and the locals.
To produce a Business hotel that will serve as a landmark of
Buenavista, Marinduque.
To develop a functional business hotel that will have a number of three
hundred rooms and a minimum number of fifteen floors.
To carefully plan the hotel rooms to satisfy the future guests.

D. Significance of the study

The proposed business hotel will be an effective approach to lead the
start of business industry in Marinduque. As it serves as a landmark,
Marinduques natural resources and relaxing location will now be recognized
by many. By introducing different industries in the area, different jobs will be
available and many locals will surely be employed.

E. Scope and delimitation

The scope of this study includes the guidelines in planning and
designing of hotels in accordance to some law in the country that is under;
Department Of Tourism (DOT) classification of and standard requirements for
hotels, Code on Sanitation of the Philippines, Fire code of the Philippines and
BP 344; Accessibility law for disabled persons.
Though it is mentioned that the designers want Marinduque to be
recognized for its resources and as a tourist destination, this study only focus
on the province of Buenavista in Marinduque and how to mark the start of
business industry by proposing a business hotel that will serve as a landmark
of the place.