Professional Documents
Culture Documents
Businessanalyst1@hotmail.com
Objective
A business professional with over 3 years of proven experience seeking a position as a Business Analyst.
Work Experience
NANAK FOODS, INC – Buena Park, CA July. 2009 – Current
A federally approved dairy products food manufacturer and distributor which has been in business for over 10
years.
Key Achievements:
Performed hands on business analysis on key specification implementation efforts; functional lead in
client requirements gathering sessions, creating Business Requirement Documents (BRDs),
Functional Requirement Documents, Technical Documentation, Testing Scenarios, and correlating
project implementation tasks as required.
Managed the offshore application development team to successfully execute and implement the
customized inventory software project to scope, schedule, and budget.
Duties included weekly/monthly/quarterly deliverables as well as business analysis presentations to
upper management.
Conducted industry and company research and analysis, which led to the increase of new sales by
15% over a period of three months.
Intern
Responsible for spearheading the requirements elicitation and design of the Public Health Portal.
Key Achievements:
Provided PM support to Program Management by maintaining the project plan, conducting resource
planning, and reporting on a weekly status.
Conducted extensive market research by assessing the competition and integrating essential system
features into overall design.
Coordinated and conducted field studies to improve usability within the system.
Key Achievements:
Reviewed the company’s core competencies and paralleled them to the opportunities that exist in
the global market.
Developed business processes and strategy recommendations to improve current customer service
and support models. Made essential recommendations for the adoption of new methodologies,
techniques, tools, processes, and implemented them on an on-going basis.
Conducted extensive market research benchmarking other companies best practices to identify
potential roadblocks
Worked with business partners onshore & offshore to develop streamlined call center reporting
processes
Coordinated and conducted company audits; summarized and reported the results. Monitored and
followed-up on the progress of remediation actions.
Education
University of California – Irvine
Donald Bren School of Information and Computer Science
Degree: Bachelors of Science, Informatics
Sample Relevant Coursework: Requirements Analysis & Engineering, Software Design & Architecture,
Project in Human Computer Interaction & Interfaces, IT Project Management, Project in Social Impacts of
Computing, Financial Accounting
Technical Skills
Soft Skills
References
Available upon request