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HOW TO BUILD AN ENTERPRISE


RISK MANAGEMENT FRAMEWORK
ERM strategies from the Risk Management
Associations ERM Council

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THE RMA ERM COUNCIL DEFINES ERM

ERM is the management


capability to manage all
business risks in pursuit of
acceptable returns.

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STRATEGIC STEPS
Risk appetite

Business strategy and


risk coverage

Governance and policies

Risk data and


infrastructure

Measurement and
evaluation

Control environment.

Response

Stress testing

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ERM CULTURE
At the center of the ERM
framework is culture.
If an institution lacks the right
culture and strong leadership at
the top, none of the other elements
will matter.
Organizations that comprehend
and adopt ERM as a way of
thinking typically outperform those
that do not.
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ERM CAN ANSWER 3 BASIC BUSINESS


QUESTIONS
Should we
do it?

Aligned with business strategy, risk


appetite, culture, values, and ethics?

Can we
do it?

People, processes, structure, and


technology capabilities?

Did we
do it?

Assessment of expected results,


continuous learning, and a robust
system of checks and balances?

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THE ERM FRAMEWORK


What is ERM? It is the capability to effectively answer these questions.

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THE ERM FRAMEWORK (CONT.)


The
framework
applies
regardless of
the size of the
institution or
how it
categorizes
risks.

The individual
components
are a dynamic
flow in both
directions.

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Culture is at
the heart
without the
right culture,
the other
components
are somewhat
irrelevant.

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THE ERM FRAMEWORK HELPS ANSWER


BUSINESS QUESTIONS
Coverage

What are all the risks to our business


strategy and operations?

Risk appetite

How much risk are we willing to take

Culture, governance,
and policies

Risk data and


infrastructure

How do we govern risk taking ?

How do we capture the information we


need to manage these risks?

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THE ERM FRAMEWORK HELPS ANSWER


BUSINESS QUESTIONS (CONT.)
Control environment

Measurement and
evaluation

Response

Stress testing

How do we control the risks?

How do we know the size of the various


risks?

What are we doing about these risks?

What possible scenarios could hurt us?


How are various risks interrelated?

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DETERMINE GOALS AND OBJECTIVES

Before an institution can


articulate its risk appetite,
it must first determine its
goals and objectives, i.e.,
its business strategy.

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DETERMINE GOALS AND OBJECTIVES (CONT.)

The institution must define


what it wants to achieve in
terms of markets,
geographies, segments,
products, earnings, etc.

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DETERMINE GOALS AND OBJECTIVES (CONT.)

From there, the institution


assesses the risk implied in
that strategy and
determines the level of risk
it is willing to assume in
executing that strategy.

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ERM COMPETENCIES

Risk exposures

Control
environment

Risk appetite

Culture,
governance,
and policies

Measurement
and evaluation

Scenario
planning and
stress testing

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ERM COMPETENCIES:
RISK EXPOSURES
Regardless of a specific business strategy, an institution
is exposed to the following risks:
Credit

Market

Liquidity

Strategic/
Business/
Reputation

Operational

Compliance/
Legal/
Regulatory

Financial

Capital
Adequacy

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ERM COMPETENCIES:
RISK APPETITE

RMA has defined risk appetite as


the amount of risk (volatility of
expected results) an
organization is willing to accept
in pursuit of a desired financial
performance (returns).

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ERM COMPETENCIES:
RISK APPETITE (CONT.)
The concepts of risk appetite and risk tolerance are
often used interchangeably, but they have distinct
differences in meaning.

Risk appetite represents


the acceptance of volatility
an institution is willing to
assume in executing its
business strategy.

Risk tolerance refers to


day-to-day operational
limits developed within the
context of an
organizations stated risk
appetite (for example,
concentration limits).

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ERM COMPETENCIES:
RISK APPETITE (CONT.)

Management and the board of directors


must understand the critical links among
strategy, business plans, and risk.
A risk appetite statement is one tool that facilitates
this linkage.
In this context, the risk management function is an
integral part of the institutions overall strategies and
specific business objectivesan essential part of the
institutions success, returns, and value creation.
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ERM COMPETENCIES:
CULTURE, GOVERNANCE,
AND POLICIES
Culture can be described as
what people do when they are not
being watched.

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Culture is
the most
important
aspect of
any good
ERM
competency.

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ERM COMPETENCIES:
CULTURE, GOVERNANCE,
AND POLICIES (CONT.)
Policies express the risk
appetite of the company to the
masses.

Policies describe to all


stakeholders what the company
is willing to do and not to do.

Culture,
Governance, and
Policies
The statement of risk appetite is
executed through policies (what
to do?) and procedures (how to
do them?).

Culture, governance, and


policies collectively help an
institution manage its risk-taking
activities.

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ERM COMPETENCIES:
CONTROL ENVIRONMENT (CONT.)

The internal control environment is


one the most important tools in the
management toolbox for
management of risks.

Internal controls help reduce the


level of inherent risk to a level
acceptable to management.

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ERM COMPETENCIES:
CONTROL ENVIRONMENT (CONT.)
The system of internal controls includes:

Culture

Governance

Preventive and
detective
controls

Policies

Scenario
planning

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ERM COMPETENCIES:
CONTROL ENVIRONMENT (CONT.)
Management relies on
internal controls to
manage residual risk to
an acceptable level.

Residual risk is defined


as the level of inherent
risks reduced by
internal controls.

Building an effective
internal control
environment allows
management to control
what can be controlled.
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ERM COMPETENCIES:
MEASUREMENT AND
EVALUATION
The science and art of measurement
in ERM is about concluding which
risks are significant and which ones
are not, and where to invest time,
energy, and effort.

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At any given
time, boards
of directors
and
management
must
manage a
portfolio of
risks

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ERM COMPETENCIES:
MEASUREMENT AND EVALUATION (CONT.)
In order to accomplish the goal of
measurement and evaluation, an
institution may adopt:
A simple model of color rating
(green, yellow, and red).
A middle-of-the-road failure
mode and effect analysis
(FMEA) model.
Or a highly sophisticated risk
adjusted return on capital
(RAROC)
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ERM COMPETENCIES:
MEASUREMENT AND EVALUATION (CONT.)

Measurement
and evaluation
help boards
and
management
answer the
question, so
what?

The process of measurement and


evaluation must :

Include the
system of
internal
controls and

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Determine how
well the risks
can be
managed.

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ERM COMPETENCIES:
SCENARIO PLANNING AND
STRESS TESTING
The art of ERM is the ability to answer
the question, what can go wrong and,
hence, create deviation from expected
outcomes?

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Management
must
address
known,
knowable,
and
unknowable
risks.

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ERM COMPETENCIES: SCENARIO PLANNING


AND STRESS TESTING (CONT.)

Scenario planning and


stress testing are tools
that focus on the
knowable and, perhaps,
some unknowable risks.

A robust scenario
planning and stress
testing discipline is a
must from a capital
planning perspective.

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ENTERPRISE RISK MANAGEMENT


WORKBOOKS
To help you develop your ERM framework, RMA offers a
series of highly practical workbooks:
1. Risk Appetite Workbook, November 2010.
2. Scenario Analysis and Stress Testing for Community
Banks, February 2012.
3. Governance and Policies Workbook (includes
Response), November 2013.
4. Risk Measurement and Evaluation (in development).
5. Risk Data and Infrastructure (to be developed).
RMA members may download the workbooks for $0 (free!).
Not a member? Join today.

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advance sound risk principles in the financial services industry.

RMA helps its members use sound risk principles to improve institutional
performance and financial stability, and enhance the risk competency of
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