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(925) 382-2150
JandJhoytRecycle@Yahoo.com
Jason R. Hoyt
Professional Help Desk, Hardware Repair, Software support, Over all IT and Customer service
Objective My Technical background spans from IT/Help Desk support to advance network troubleshooting and repair.
Experiences with 300+ user support with outstanding customer service. Working with multiple Virus
protections, Microsoft Office Systems, Web Design supported by CAD and other network/data mangers.
With 7+ years hands on experience I can Diagnose, repair or replace components for most technical
devices; specializing in laptops, desktops, printers, projectors, networks, PDAs, Gaming systems and more.
• Highlights – Provide fast support for any PC, desktop, printer, other technical
devices, non-warranty; repair, replace, or upgrade; in person or over the phone
(walk through support) for the everyday consumer.
• Working with smaller computer repair shops, as a 3rd party seller of unused
inventory and repair of any broken laptops, un-used inventory, e-waste, etc.
• For more complex technical users I research, build, sell, and/or repair advanced
gaming computers for personal use.
• Technical Environment – Onsite or over the phone repair or support for any
customer problems; assisting with any overall buying, selling, or trading technical
devices. (old to new laptops, desktops, and more.)
• Monitored remedy call center through helpdesk support and other Business
Support Groups as appropriate to the problems, and making upgrades to the
system as needed.
• Project coordinator and installer with 3rd party support for pc/user moves (break
down, move to another location- local or non-local; setup, certification and update
to system network location.
• Diagnosed problem (pc, laptop, printers and more) ordered parts using multiple
ordering systems (warranty and non-warranty units). Repaired, replaced,
reassembled, formatted –build -recovered as well as data backed-ups for
customers.
Quote Wisdom is not a product of schooling but of the life-long attempt to acquire it. --Albert Einstein.