Professional Documents
Culture Documents
1. PURPOSE
To provide guidance to Peace Corps Medical Officers (PCMOs) on the operation of Peace
Corps health units including physical structure, clinical services, medical supply inventory,
and staffing.
2. BACKGROUND
While the components of the Volunteer Health Support program are the same worldwide, the
physical structure, clinical services, medical supply inventory, and staffing of health units
vary widely from country to country. It is the goal of this technical guideline to offer
guidance in the standardization of health units.
Major decisions concerning the space and configuration of the health unit begins with the
initial assessment of new space when decisions are made to enter a new country. The
physical environment of a health unit should be comfortable, efficient and effective to work
in. It should provide a space where Volunteers feel a sense of comfort and privacy.
3.1 Space
Adequate space for a health unit is necessary to provide quality health care to
Volunteers. At a minimum, a health unit should consist of the following.
3. Work area* for basic laboratory operations to include space for the following:
Counter space for performing lab studies
Storage space for laboratory supplies
If other equipment (microscopes, centrifuges, autoclaves, etc. are present in
unit, remove if not used and/or routinely serviced
* To minimize the risk of contamination of patient care areas with potentially infectious
materials, the laboratory work area should not be located in the examination room
3.2 Configuration
The location and configuration of the health unit should facilitate Volunteer privacy
and comfort. PCMOs and country staff should consider the following when
determining the location and configuration of a health unit:
Number of rooms
Availability of utilities (water, heat, electricity, etc.)
Floor plan that allows Volunteer privacy and comfort
Adequate general lighting
Infection control
Accessibility to all Volunteers, including the ill and disabled (sick bay, elevators,
wheelchair accessibility, etc.)
Medical staff access to administrative support
Integration of Volunteer health program with other post activities
Building security and surroundings
Technical Guideline (TG) 240 Medical Supplies and Equipment also provides guidance on
planning and determining supply needs.
Drugs and vaccines recognized by experts in the U.S. and elsewhere as being safe
and effective for their prescribed or specific clinical use, e.g., tinidazole (Fasigyn),
proguanil (Paludrine). Such exceptions must be authorized by OHS or cited in the
Technical Guidelines and, in general, are only allowed when no similar drug is
available in the U.S.
Equivalent formulations of FDA-approved drugs and vaccines that are
manufactured and marketed for use in Canada, Western Europe, Australia, New
Zealand, and Japan, e.g., mefloquine manufactured in Switzerland.
Drugs and vaccines manufactured in countries other than those listed above may
lack adequate regulation and inspection of the manufacturing process and,
therefore, may not be as safe or reliable as those available from approved sources.
Approved drugs and vaccines (as defined above) may be obtained from vendors in
other countries who import their products from the countries listed (for example,
South African companies that import drugs and vaccines manufactured and
marketed for use in the United States, Canada, Western Europe, Australia, New
Zealand, and Japan).
Any other drugs or vaccines that have been individually approved by OHS.
PCMOs should verify that medications procured locally or from overseas sources meet
the above criteria. Many drugs, some with U.S. brand names, are produced overseas
and sold for use outside of the U.S., Europe, or other countries that regulate the quality
of pharmaceuticals.
All drugs, vaccines, and suppliers that satisfy the criteria outlined above meet the
approval of OHS. To seek approval to buy a drug or vaccine from an unapproved
source, submit all available information about the manufacturer and product to OHS.
There are no such exceptions made for controlled substances, all of which must be
procured through PLS per MS 734 (controlled substances).
Nearly expired or excess inventoried drugs preauthorized by the vendor for return, must
contain the signatures of the PCMO, DMO and vendor verifying the drug and amount
of the return. Records of the transaction must be kept for auditing and tracking
purposes (MS 734.9.4-Return of Excess or Nearly Expired Medication).
Locally prescribed medications must meet the criteria identified in section 4.1 above.
Referral providers may recommend that Volunteers be placed on non-FDA approved
medications. These prescribed drugs may not provide any benefit or may prove
harmful. In these situations, PCMOs should substitute an equal or better FDA-approved
drug from the health unit. If packaging is in a foreign language, written instructions in
English should be provided to the Volunteer.
PCMOs are responsible for evaluating the safety and effectiveness of all prescribed or
recommended therapies and medications provided to Volunteers and should contact
OHS or the RMO for guidance if there are questions. PCMOs should be familiar with
the side effects of all prescribed medications and appropriately inform Volunteers about
the medications prescribed to them.
Within the constraints of the local environment, all posts must have the capability to
respond to emergency or life-threatening conditions among Volunteers. All posts are
required to have a Grab and Go bag with all necessary emergency medication.
Where qualified professionals and facilities exist locally, the PCMO should be able to
access emergency services in a timely and efficient manner.
OHS medically clears individuals who are on medications not listed in the standard
drug formulary. A list of the medications a Volunteer is taking at the time of his/her
medical clearance is included on the Volunteer problem list in the Health Record.
All Trainees are asked by OHS to arrive in-country with a three month supply of
their medications in order to provide post with sufficient time to procure additional
supply.
Occasionally the Trainee has made a sincere effort to bring this supply of
medications but health plans, physicians, or pharmacies are reluctant or unable to
provide a three month supply. In these cases Peace Corps will make every effort to
ensure the Volunteer maintains an uninterrupted supply of medications. The PCMO
should contact the Post Logistics and Support (M/AS/PLS) if procurement of
necessary medications requires expedited attention.
Trainees often arrive at post on "name-brand" medications. When a generic
equivalent is available at post, the PCMO is encouraged make substitutions as
appropriate. The Volunteer should be fully informed of any medication change to a
generic product.
Trainees often arrive at post on medications where a substitute medication is
available and may be appropriate, e.g., substituting Loratadine (Claritin) for
Fexofenadine (Allegra) for allergic rhinitis. Substitution of one medication for
another requires the evaluation of a provider with prescriptive privileges, generally
a physician, physician assistant, or nurse practitioner. The Volunteer should
understand and concur with any medication substitution.
As such:
Medications that are elective or cosmetic should not, as a general rule, be prescribed
for Trainees or Volunteers. Examples include Viagra, hair loss preparations, or
Retin A for facial wrinkles. OHS will support the use of an elective or cosmetic
5. LABORATORY
Peace Corps health units should have a designated work area to perform basic lab
operations. This area should not be co-located with the examination room. This precaution is
necessary to minimize the risk of contamination of patient care areas with potentially
infectious materials.
Some test kits have a short shelf life and PCMOs should monitor their expiration dates
closely and conduct quality control testing according to manufacturer instructions.
Beyond the basic lab tests described above, PCMOs are encouraged to use local laboratory
services that have been reviewed and found to be of acceptable quality. PCMOs must not
perform lab tests for which they are not trained and granted privileges through the
credentialing committee.
MS 734 (controlled substances) establishes Agency procedures for the ordering of controlled
substances. It states:
The Peace Corps, through the Associate Director for Management (AD/M), is registered
with the U.S. Drug Enforcement Administration (DEA) to procure controlled medical
substances from designated vendors in the U.S. on behalf of the agency and to distribute
them to PCMOs posted overseas. The AD/M delegates the use of the Peace Corps' DEA
number to his or her Designated Officers (DO) in PLS, with the Controlled Substance
Officer (CSO) as the primary point of contact. Only a DO is authorized to procure
controlled medical substances for the agency. PCMOs do not have the authority to
procure controlled medical substances on behalf of the agency, and must request such
procurement support from M/AS. This includes purchasing controlled substances and
narcotics in-country or from a third-party vendor.
7. STORAGE
Peace Corps health units should have adequate storage areas for medical equipment and
supplies. Storage areas should be secure. Pharmaceuticals should be stored in climate
controlled conditions and temperature-sensitive vaccines should be stored in a reliable
refrigerator with minimum/maximum thermometer. If electricity is unreliable, a back-up
generator may be required to operate the refrigerator. Refrigerator temperature must be
checked and documented daily.
MS 734 establishes Agency procedures for disposal of outdated medical supplies. It states:
Medical supplies (medicines, dressing material, laboratory reagents, test kits, birth control
products, and vaccines, etc.) with expired shelf life must be destroyed in the presence of the
PCMO and the CD, in accordance with local waste disposal and air and water pollution
control standards. Disposal documentation must be retained in post files as per the Peace
Corps records schedule, and a copy provided to the MSICC.
Transfer or exchange of excess medical shelf life items, including controlled substances, is
authorized from a Peace Corps post to other posts or the U.S. Embassy. If a post cannot
transfer the items, then the items must be destroyed. Prior to transferring or exchanging any
excess medical items, post or PLS must agree to all terms and prices for the excess items. A
signed inventory receipt from the receiving agency must document transfer of medical
supplies and controlled substances to the Embassy. This document must be forwarded to
D/OMS and the M/AS. A copy of the transfer documents must be provided to the MSICC.
Under no circumstances must any medical supply be donated to organizations other than
U.S. government agencies.
MS 734 establishes Agency procedures for return of excess or nearly expired medication. It
states:
Peace Corps posts are authorized to return excess inventoried or nearly expired medications
(excluding controlled substances) that were purchased locally to a local vendor if the vendor
preauthorizes the return for exchange or credit. See TG 200 Section 4.1 for guidance
regarding drugs approved for purchase locally. Excess inventoried medications are those
items that will expire before anticipated use. Nearly expired medications are those items that
will expire 60 days before label expiration date.
The materials listed in sections 9.1 - 9.3 are provided to each post by OHS. This material, in
addition to the material recommended in 9.4 - 9.5, constitutes a minimum medical resource
library and should be maintained in all health units.
9.1 Policy
9.3 Videos
Medical reference materials are available through internet service in order to assist in
medical management and in the production of training and educational materials.
The Office of Safety and Security has developed a variety safety training material and
resources. These materials should be available at post or they can be viewed on the Peace
Corps intranet at inside.peacecorps.gov. Other resources on safety and security include:
Health of the Volunteer. Annual Report published by the OHS Epidemiology Unit
Safety of the Volunteer. Annual Report published by the Office of Safety and
Security
Country-specific safety handbook
PCMOs should establish the following organizational systems in the health unit. Computer
based systems are required
Electronic medical records
Scheduling appointments
Patient Log
Tracking laboratory tests and results
Tracking local consult, dentist, laboratory, and hospital bills
Tracking the medical budget
Peace Corps does not have fixed staffing ratios of PCMOs to Volunteers. The range of
health unit staffing ratios depends on a number of factors, including:
The decision to add support staff is made in country by the CD with input from the
PCMO. Support staff may include a secretary or a medical assistant. Support staff is
generally hired locally and may or may not have clinical skills or experience in the
medical field. PCMOs should inform the CD if they believe there is a need for
additional support staff in the health unit. Contracted support staff may not function as
a PCMO even if they have the clinical training and skill.
OHS determines the professional qualifications of the PCMOs necessary to meet the
health needs of Volunteers at that post (see MS 261 Medical Office and Peace Corps
Medical Officers)
When acceptable in-country health services are available, the health unit may use local
providers for primary medical care. When acceptable primary care services are limited
or unavailable, an advanced practice PCMO, e.g., a physicians assistant, nurse
practitioner or physician is generally required.
1. PURPOSE
To ensure certain medications are available to Volunteers (PCVs) who serve in very rural
regions of Peace Corps countries.
To reduce the potential for fraud, waste and abuse while still providing those needed
medications to Volunteers.
2. B ACKGROUND
Some Regional Houses have medicine cabinets stocked with a variety of medications that
Volunteers may need, but because of the remoteness of their sites would not otherwise ha ve
easy access. These cabinets have historically been repositories for unused medications
from med kits left at the houses by departing Volunteers. The Peace Corps Volunteer
Leaders (PCVLs) usually kept the cabinets locked, but not always. Some Volunteers have
had free access to the medications. There is often no set inventory and very little
accountability.
Some PCVs have purchased needed medication on the open market rather than travel to the
Health Unit to get a prescription filled. Peace Corps cannot guarantee the efficacy of
medications purchased on the open market; many of them come from questionable sources.
3. PROCESS
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Office of Health Services October 2015 Page 1 of 2
F. PCVLs will not be notified of the medical conditions the PCVs are being treated for. The
only information they will receive from the PCMO regarding treatment is which
medication the PCV should be given.
G. PCMOs will assure that each PCV receives information regarding the purpose of the
medication, its expected benefits and side effects.
H. Cabinets are to remain locked in a locked room at all times; only the PCVL may have the
key.
I. All cabinets within the country are to be uniform: contain the same drugs, in the same
quantities; the shelves are to be labeled by the PCMO with the generic name, trade name
and strength of each medication.
J. The medications available are for emergency or urgent use only. PCVs on chronic
medications must order them from the Health Unit in a timely fashion so as not to run
short of meds.
K. All medications must be in bottles pre- labeled with instructions, expiration date, lot
number and include the generic and trade names.
L. No medications will be removed from the cabinet unless the PCVL receives a call from
the PCMO naming the individua l who needs the medication and the medication to be
dispensed.
M. The medication will be removed from the cabinet by the PCVL in the presence of the
PCV.
N. A form 202E: Record of Medication Dispensed from Regional House Medicine
Cabinet must be completed and signed in appropriate places by the PCVL and the PCV
when the PCV receives the medication.
O. Form 202Es will be returned to the Health Unit no later than the 1st and 15th of each
month to ensure the inventory is monitored by the PCMO. If no medications are
dispensed during any given reporting period the PCVL is to report this to the PCMO via
email or text message.
P. PCVL will submit inventory count on the 15th of each month to PCMO. PCMO will
cross reference the inventory count with 202Es to ensure accuracy of the count.
Q. PCMOs will record the dispensation of each Specially Designated medication on the
standard form 240D and submit to the MSICC as per TG240 guidance.
R. In addition to having a limited inventory available to PCVs at the Regional houses,
PCMOs may add a few medications to the standard med kit (see TG 202 attachment B:
Suggested Prescription Medications to add to Med Kit) for those Volunteers who are
in very remote regions without reasonable access to a reliable pharmacy or Regional
House.
S. All returned and/or expired medication and will be sent by the PCVL to the PCMO for
appropriate disposal. No used medical kits or contents are to be kept at the regional
houses.
T. To reduce frequent use of the Medicine Cabinet it is strongly suggested that PCMOs
establish a relationship, where possible, with reliable retail pharmacies that meet Peace
Corps standards and who can fill prescriptions on an as needed basis.
a. It is impe rative to note the PCVLs may not add or re move any drug from
the me dicine cabine t without approval from the PCMO.
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Office of Health Services October 2015 Page 2 of 2
Peace Corps Office of Health Services
Confidentiality Agreement
DATE:
Statement of Confidentiality:
In accordance with the Peace Corps Act and the Privacy Act,
, PCVL
Hereby agrees to maintain the strictest level of confidentiality with respect to all medical
information and data to which he/she has access.
_
PCVL Signature (Date)
_
PCVL Printed name
_
PCMO Signature (Date)
_
PCMO Printed name
Me dica tions Possible Unit Par Expire Count Order Amount Date/PCMO
Generic Name Trade Names Stock Date Sent
_ ____________ _
PC VL Printed N ame/Initials PC VL Signature Date Submitted Date Receiv ed PC VL Initials
Additional item:
Rapid Diagnostic Test (Malaria) (2)
Optional:
Digital thermometer
Month/Year: _
Us e of this form is required when dispensing a medication to the PCV from the Regional House Medicine Ca bi net. Medication ma y be
removed from the ca bi net only by the PCVL and only upon authorization from the PCMO. The original form is placed in the PCV Medical
Record in the Health Unit.
st th
Note: Forms a re submitted by the PCVL to the PCMO on the 1 and 15 of each month.
The PCMO uses this form to control medication inventory a t the Regional Houses only.
Tinidazole 500mg/
Medication/ tablets
Dosage
Quantity
Dispensed 4 tablets
Volunteer Name
Date Item(s) Dispensed
PCVL Signature
Name
Volunteer ID#
Date:
Signature
1. PURPOSE
To provide guidance and structure for conducting Peace Corps Volunteer (PCV)
visits at their sites for clinical and non-clinical staff at post.
To provide requirement for PCMO Assessment of Health Facilities
2. BACKGROUND
A site visit is an opportunity to develop a better understanding of the Volunteers and their
individual experiences while in their respective communities. It allows staff to obtain
information about the Volunteers adjustment, health, environment, and safety. Peace Corps
Medical Officers (PCMOs) also have the opportunity to identify and evaluate local health
care resources while conducting the visit.
3. PROCESS
1. PCMOs will prioritize PCV visits, but should coordinate and collaborate with other
non-clinical staff conducting visits whenever possible.
2. Clinical staff (PCMO or Medical Assistant) will assess PCV health and well-being
through the use of the PCMO Site Visit Checklist (Attachment A).
3. Non-clinical staff may assess PCV well-being through the use of Non-PCMO Site Visit
Checklist (Attachment B). The form should be completed by the non-clinical staff
member with the input of the PCV and submitted to the PCMO for action and
documentation as needed.
1. The PCMO will visit all sites that have been selected to provide care to PCVs
(hospitals, clinics, private doctors, etc.) at a minimum of once every three years
utilizing the facility and provider assessment tools provided by OHS (TG 204
Attachments C-I).
2. Forms will be stored both electronically and in medical evacuation binder (see TG 380)
for easy access to staff.
______________________________________________________________________________
Office of Health Services January 2016 Page 1 of 1
Peace Corps
Technical Guideline 205
IDENTIFICATION CARDS
1. PURPOSE
To describe the preparation and use of Identification Cards for Peace Corps Health Unit staff
2. USE OF CARD
Identification cards are intended to assist and expedite passage of Peace Corps Health Unit
staff through official and non-official formalities when performing official Peace Corps
duties. The cards have been approved by the State Department and the Peace Corps Security
Office.
The PCMO identification card identifies the PCMO as the primary Peace Corps health care
provider in country.
The Peace Corps Health Unit Staff identification card identifies the Medical Secretary or
Medical Assistant as a member of the Peace Corps Health Unit team in country.
3. OBTAINING A CARD
The Office of Health Services, Peace Corps headquarters in Washington, DC provides the
template to Post for identification cards.
Post (the CD or designee) is responsible for completing and issuing the cards to Health Unit
staff upon employment.
__________________________________________________ __________________________________________________
Name, credentials Name, credentials
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS HEALTH UNIT STAFF PEACE CORPS HEALTH UNIT STAFF
__________________________________________________ __________________________________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, credentials Name, credentials
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS HEALTH UNIT STAFF PEACE CORPS HEALTH UNIT STAFF
__________________________________________________ __________________________________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, credentials Name, credentials
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS HEALTH UNIT STAFF PEACE CORPS HEALTH UNIT STAFF
__________________________________________________ __________________________________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, credentials Name, credentials
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS HEALTH UNIT STAFF PEACE CORPS HEALTH UNIT STAFF
__________________________________________________ __________________________________________________
PC Country of Assignment PC Country of Assignment
The Peace Corps Health Unit Staff is authorized The Peace Corps Health Unit Staff is authorized
to accompany Peace Corps Volunteers, carry to accompany Peace Corps Volunteers, carry
prescription medications, and use Peace Corps prescription medications, and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Health Unit their official duties as Peace Corps Health Unit
Staff in accordance with the laws of the U.S. Staff in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
By authority of the Peace Corps By authority of the Peace Corps
Country Director Country Director
________________________________________ ________________________________________
Signature of bearer Signature of bearer
________________________________________ ________________________________________ ________________________________________ ________________________________________
Peace Corps Expiration date Peace Corps Expiration date
Country Director Country Director
If found, please return to Peace Corps, c/o U.S. Embassy If found, please return to Peace Corps, c/o U.S. Embassy
The Peace Corps Health Unit Staff is authorized The Peace Corps Health Unit Staff is authorized
to accompany Peace Corps Volunteers, carry to accompany Peace Corps Volunteers, carry
prescription medications, and use Peace Corps prescription medications, and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Health Unit their official duties as Peace Corps Health Unit
Staff in accordance with the laws of the U.S. Staff in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
By authority of the Peace Corps By authority of the Peace Corps
Country Director Country Director
________________________________________ ________________________________________
Signature of bearer Signature of bearer
________________________________________ ________________________________________ ________________________________________ ________________________________________
Peace Corps Expiration date Peace Corps Expiration date
Country Director Country Director
If found, please return to Peace Corps, c/o U.S. Embassy If found, please return to Peace Corps, c/o U.S. Embassy
The Peace Corps Health Unit Staff is authorized The Peace Corps Health Unit Staff is authorized
to accompany Peace Corps Volunteers, carry to accompany Peace Corps Volunteers, carry
prescription medications, and use Peace Corps prescription medications, and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Health Unit their official duties as Peace Corps Health Unit
Staff in accordance with the laws of the U.S. Staff in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
By authority of the Peace Corps By authority of the Peace Corps
Country Director Country Director
________________________________________ ________________________________________
Signature of bearer Signature of bearer
________________________________________ ________________________________________ ________________________________________ ________________________________________
Peace Corps Expiration date Peace Corps Expiration date
Country Director Country Director
If found, please return to Peace Corps, c/o U.S. Embassy If found, please return to Peace Corps, c/o U.S. Embassy
The Peace Corps Health Unit Staff is authorized The Peace Corps Health Unit Staff is authorized
to accompany Peace Corps Volunteers, carry to accompany Peace Corps Volunteers, carry
prescription medications, and use Peace Corps prescription medications, and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Health Unit their official duties as Peace Corps Health Unit
Staff in accordance with the laws of the U.S. Staff in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
By authority of the Peace Corps By authority of the Peace Corps
Country Director Country Director
________________________________________ ________________________________________
Signature of bearer Signature of bearer
________________________________________ ________________________________________ ________________________________________ ________________________________________
Peace Corps Expiration date Peace Corps Expiration date
Country Director Country Director
If found, please return to Peace Corps, c/o U.S. Embassy If found, please return to Peace Corps, c/o U.S. Embassy
UNITED STATES OF AMERICA UNITED STATES OF AMERICA
PEACE CORPS PEACE CORPS
This is to certify that This is to certify that
__________________________________________________ __________________________________________________
Name, Professional Certifications Name, Professional Certifications
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS MEDICAL OFFICER PEACE CORPS MEDICAL OFFICER
___________________________ ___________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, Professional Certifications Name, Professional Certifications
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS MEDICAL OFFICER PEACE CORPS MEDICAL OFFICER
___________________________ ___________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, Professional Certifications Name, Professional Certifications
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS MEDICAL OFFICER PEACE CORPS MEDICAL OFFICER
___________________________ ___________________________
PC Country of Assignment PC Country of Assignment
__________________________________________________ __________________________________________________
Name, Professional Certifications Name, Professional Certifications
Whose photograph and signature appears hereon is Whose photograph and signature appears hereon is
employed / contracted as a employed / contracted as a
PEACE CORPS MEDICAL OFFICER PEACE CORPS MEDICAL OFFICER
___________________________ ___________________________
PC Country of Assignment PC Country of Assignment
The PCMO is authorized to accompany Peace The PCMO is authorized to accompany Peace
Corps Volunteers, carry prescriptions and Corps Volunteers, carry prescriptions and
controlled medications and use Peace Corps controlled medications and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Medical their official duties as Peace Corps Medical
Officer in accordance with the laws of the U.S. Officer in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
The PCMO is authorized to accompany Peace The PCMO is authorized to accompany Peace
Corps Volunteers, carry prescriptions and Corps Volunteers, carry prescriptions and
controlled medications and use Peace Corps controlled medications and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Medical their official duties as Peace Corps Medical
Officer in accordance with the laws of the U.S. Officer in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
The PCMO is authorized to accompany Peace The PCMO is authorized to accompany Peace
Corps Volunteers, carry prescriptions and Corps Volunteers, carry prescriptions and
controlled medications and use Peace Corps controlled medications and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Medical their official duties as Peace Corps Medical
Officer in accordance with the laws of the U.S. Officer in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
The PCMO is authorized to accompany Peace The PCMO is authorized to accompany Peace
Corps Volunteers, carry prescriptions and Corps Volunteers, carry prescriptions and
controlled medications and use Peace Corps controlled medications and use Peace Corps
equipment and vehicles in the execution of equipment and vehicles in the execution of
their official duties as Peace Corps Medical their official duties as Peace Corps Medical
Officer in accordance with the laws of the U.S. Officer in accordance with the laws of the U.S.
and Peace Corps regulations. and Peace Corps regulations.
Peace Corps
Technical Guideline 210
HEALTH RECORDS
1. PURPOSE
2. BACKGROUND
It is extremely important that a complete, accurate, and legible medical record exist for each
Volunteer, documenting decisions made during his/her medical screening and Peace Corps service.
The Peace Corps health record documents chronologically all health services provided to the
Volunteer. The Volunteers health record forms the basis for adjudication of post-service medical
claims. See also Peace Corps Manual Section (MS) 267 Volunteer Medical Records.
The health record has eight dividers, four on each side. The sections created by the dividers facilitate
access to medical information by organizing the documented information chronologically and by
type.
Signature Page
Health Benefits Program ID card
Problem List
Pre Printed Specimen Labels
The sections are presented as they appear in the health record from top to bottom. The
contents of each section are also listed from top to bottom.
Section 1: COS/Post-Service
This section includes all medical information generated at Close of Service (COS) and post-
service. COS dental evaluations, i.e., PC-1790 (Dental) should be filed under Dental Records.
Contents include:
Federal Employees Compensation Act (FECA) section (if applicable) to include:
Statement of facts,
CA-1 and/or CA-2
Post-Service Case Management System notes
COS or Extension-of-Service Medical Evaluation, i.e., PC-1790 (COS/EXT)
COS medical reports
COS laboratory reports
Authorization for Payment of Medical/Dental Services (PC-127C)
COS Checklist
Medical Separation Letter (if applicable)
Medical Separation Checklist (if applicable)
Consent for Release of Information
Requisition/Payment Voucher for Volunteer Medical Examination (PC-209B)
This section contains all case management documentation for Office of Medical Services
(OHS)-managed medevacs. Case notes related to the medevac are documented on PC-Patient
Encounter Form and are placed in section 5 In-Service Notes in reverse chronological order.
Contents include:
Medevac field consult
Medevac Checklist (see Technical Guideline (TG) 380 Medical Evacuation ATTACHMENT
B)
OHS Medevac Authorization Sheet
Section 3: Pre-Service
This section includes all information obtained in the application and medical screening
process. Contents include:
Applicant Notification/Medical Qualification Letter
Report of Medical Examination (PC-1790-S)
Health Status Review (PC-1789-S)
Screening Review Board documentation
PC Patient Encounter Form in reverse chronological order
Correspondence
Pre-Service/Screening medical consults
Pre-Service/Screening laboratory reports
Preliminary medical information requested by OHS
Prescription for Eyeglasses (PC-116)
Pre-Service applicant information page
This section includes all dental consults, field consults, reports, and dental x-rays. All x-rays
should be placed in the dental checklist envelope (PC-1482). Contents include:
In-service dental consults and reports filed in reverse chronological order on top of the
dental checklist envelope
If applicable, mid-service dental examination (see TG 180, section 4.2)
Pre-Service dental records: dental checklist envelope (PC-1482) including the Report of
Dental Examination, PC-1790 (Dental) and radiographic films
Post-Service dental records: Report of Dental Examination, PC-1790 (Dental), radiographic
films, and any other dental record documentation performed at COS or home leave
127Cs for dental evaluations
The right-side of the health record contains the following four sections as they appear in the
health record, top to bottom.
This section contains documentation of all clinical care and other related contacts between
the Peace Corps Medical Officer (PCMO) and the Volunteer during his/her service. In-service
dental consults, dental field consults, and dental reports should be filed under Dental
Records.
PC-Patient Encounter Form and/or PC-Brief Encounter Form in reverse chronological order
Assault Case Notification reports (see TG 420 Attachment A)
Mid-Service Health Evaluation (see TG 320 Attachment A)
Immunization Record (PC-1756)
Vaccine Consent Form (PC-1634)
Pre-Departure Medical Questionnaire (PC-1564)
This section contains all clinical faxes, field consults, correspondence (including emails and
texts to and from the PVCs) generated while in country or on medevac status. This
documentation is filed in reverse chronological order, with the most recent information on
top.
This section contains all radiology and laboratory reports generated during the Volunteers
service, including those generated during vacation or home leave. Reports are filed in reverse
chronological order, with the most recent reports on top. Diagnostics obtained during a
medevac are filed in section 2 Medevac.
This section contains all consults and reports generated during the Volunteers service,
including those generated during vacation or home leave. Reports are filed in reverse
chronological order, with the most recent information on top. Consults and reports obtained
during a medevac are filed in section 2 Medevac.
4. RECORDS MANAGEMENT
X-rays: OHS has no facilities for storing or retrieving x-rays. X-rays should not be forwarded to
PC/Washington except for consultation. All x-rays, except dental x-rays, should be given to the
Volunteer when he/she completes or terminates service. The written x-ray report should remain
in the health record. Relevant x-ray records should accompany a medevaced Volunteer or a
Volunteer who transfers to another country. A statement that the Volunteer received the x-rays
should be documented on PC-Brief Encounter Form (BEF), dental x-rays are filed in the health
record in section 4 Dental Records.
Release of information: ATTACHMENT B presents the standard form to be used by a Volunteer
to authorize the release of information from his/her health record. When the standard form is
not available, the Volunteer may authorize the release of information by using a sheet of paper
that contains his/her name, social security number, the information to be released, and the
person to whom the information is to be released. The form is signed by the Volunteer and kept
in section 6 In-Service Communications of the health record. A PCMO must consult with OHS
before releasing information from a Volunteers health record to anyone other than another
health provider involved in the Volunteers care or someone authorized in writing by the
Volunteer.
Volunteer access to the Health Record: On request, a Volunteer may have reasonable access to
review his/her health record in accordance with appropriate medical care and in the presence of
the PCMO. The Volunteer may also request and be given copies of part or all of the health
record. PCMOs should consult with OHS about any medical information, e.g., psychological or
substance abuse reports, that they believe inappropriate to release to the Volunteer. Under no
circumstances should any part of the original health record be given to a Volunteer.
Volunteer request to remove information: No information may be removed from the health
record, and under no circumstances should original documentation be removed. Volunteers
may write addenda, or provide additional documentation for their file, which should be placed
in section 6 In-Service Communications. Volunteers or Returned Peace Corps Volunteers
(RPCVs) requesting to have material removed from their health records must submit a written
request and justification to the Office of the General Counsel.
Returned Volunteer requests for information: PCMOs should instruct RPCVs to write directly to
the Medical Records Department to obtain information from their health records.
5. STORAGE OF RECORDS
Health records must be stored in a bar-locked cabinet with a combination lock set by the PCMO.
Only the PCMO and authorized medical assistants should have access to the records and the
combination (see MS 261 Health Unit and Medical Officers/Contractors).
6. TRANSPORTING RECORDS
Prior to shipment, Peace Corps health records should be wrapped securely, sealed in an envelope or
box with tape, and marked Medically Confidential. Records should be sent via express delivery,
registered APO or registered pouch to:
After COS, records should be sent to OHS within 30 days. Notification should be sent to OHS
stating that the records were sent. OHS will acknowledge receipt of the records.
During a medevac, copies of pertinent medical information such as specialist reports, labs,
CT/MRI films, etc. should be given directly to the PCV to hand carry. The original copy of the
Volunteers health record should be kept at post, until the medical status of the Volunteer has
been determined. In the event the Volunteer returns to country, the post will maintain the
Volunteers original record and will receive any information obtained from headquarters or
regional medevac hubs via SFTP. Only when the determination has been made to medically
separate or COS the Volunteer should the original health record be sent to headquarters.
PCMOs should notify the OHS Medical Records Department when a Volunteer and his/her
health record are transferred from one country to another.
If a health record arrives in country that cannot be associated with a Peace Corps Trainee, the
health record should be returned immediately to OHS. An Unusual Event form must be
submitted to the Quality Improvement Unit documenting the error and any corrective action.
The PCMO provides and authorizes health care service to Volunteers. The PCMO is responsible for
managing and for documenting the decisions made in providing the care. Clinical care
documentation should provide a chronological record of decisions made, actions taken, and
resolutions reached. These decisions and actions are documented on the PC-Patient Encounter (PEF)
form or the PC-Brief Encounter (BEF) form only. The following procedures apply to health record
documentation:
All documentation in the Peace Corps health record must be recorded legibly (preferably type
written) on only one side of a standard A4 or 8 x11inch paper.
Chronological Record of Medical Care: Each Patient Encounter Form (PEF) or Brief Encounter
Form (BEF) must include the Volunteers name, sex, date of birth and social security number or
Volunteer ID number in the appropriate space at the bottom of each page. If page two of the
PEF is being used care must be given to include the same patient identifiers on this page.
Date Format: Dates are recorded sequentially as day, abbreviated month, and year (for
example, 3 Nov 2013.)
Corrections: Corrections may only be made by crossing out the material to be corrected with a
single line and inserting the corrected copy. Each change must be dated and initialed.
Correctional fluid or tape (white-out) must never be used in the health record.
Translations: All reports, consults, and lab results must be translated into English. Translations
should be typed. Translations legibly handwritten are acceptable.
Signatures: All entries must be dated and signed with a legal signature and professional title:
i.e., R.N., M.D., N.P., or P.A. Electronic signatures are acceptable, and encouraged. All providers
must sign and print their names and professional titles on the Signature Page located on the
top left hand side of the medical record.
Communications that include the names of several Volunteers: Names and information
concerning other Volunteers should be deleted before filing documents in an individuals health
record. Changes to the record should be dated and initialed.
Notes: All notes entered in the health record must be written on or affixed to standard-sized
paper.
Copies: Photocopies of consultation reports, etc., are acceptable and must be signed and dated
indicating they have been reviewed by the PCMO.
7.1 SOAP Format
The Patient Encounter Form (PC-PEF) and the Brief Encounter Form (PC-BEF) are laid out in
the SOAP format; entries should be made in the appropriate sections. See ATTACHMENT C for
SOAP/PEF and BEF examples.
The Medical Record must contain an easy-to-follow description of the Volunteers care during
his/her service. All patient problems must be addressed until resolved; initial encounters must
Health Unit Visits: The SOAP format is used to document Volunteer health-unit visits. The
S entry represents the problem as presented by the Volunteer; O, the PCMOs findings
on examination; A, the PCMOs assessment of the problem; and P, the ensuing
problem management.
Consults, Evaluations, Laboratory Results: The SOAP format also is used to document
referral care and test results on the Brief Encounter Form (BEF). If recording a long
telephone consultation report the PC-600 Chronological Record of Medical Care may be
used (see special instructions below).
Record S: N/A if there is no subjective information, i.e., the Volunteer was not
interviewed and, therefore, did not provide any new information.
Record a summary of consultations or evaluations as O. The report may be
obtained verbally or in writing. When the report is taken verbally it may be filed in
the section six as a chronological record of the current problem. When the
written report arrives, the PCMO notes date and time on the consultation report
and files in section 8.
Record laboratory and other test results as O. The written report is filed in
section 7 In-service Diagnostics.
A is the PCMOs assessment of the evaluation, taking into account any new
information from the Volunteer, consultant, or laboratory report.
P is the management plan based on the discussion and analysis documented
above.
Note: Any new information for the medical history obtained by consultant is considered as
part of the objective section (O). An abbreviated example of this usage is:
Resolution: If the PCMO is informed (either by phone call or letter) by the Volunteer that
the problem is resolved, the information is entered under S, O is N/A, A is the
PCMOs description that the problem has resolved; and P is any further follow-up or
management, if indicated. The Problem List should be updated to reflect the date that the
problem was resolved.
Notations Not Requiring a SOAP Format: Some notations on the BEF (Brief Encounter
Form) do not require a SOAP format. These include the dispensing of medication or a
medication refill, notes documenting the receipt of consultant reports which have already
been received verbally, and notes documenting reminders sent to the Volunteer
concerning appointments.
ATTACHMENT A: Problem List (PC-1773, revised 9/2013). The Problem List provides a
summary of both acute and long-term health conditions. PCMOs should describe acute
problems in terms of the presenting problem and the date of onset. A diagnostic assessment
may be added to the same line. When the problem is resolved, the date resolved should be
placed in the last column. For example:
When a Volunteer transfers from another country, a new Problem List should be created upon
their arrival. The PCMO should list all ongoing/current and unresolved health problems or
conditions, and all new problems as they develop. The previous Problem List should be filed
underneath the new Problem List for reference.
PROBLEM LIST
10
11
12
13
14
15
16
17
18
19
20
PC-1773 (5/2001)
TG 210 ATTACHMENT C
3 Nov 01 S: I dont feel well. I cant eat. Denies vomiting and diarrhea. Duration 3 days.
O: Temp: 100.2 Pulse: 80 Resp: 20 BP: 110/70
Lungs clear, bowel sounds normal, abdomen tender on palpation, no localized
tenderness, no rebound tenderness, sclera dont appear yellow, urine dark yellow in color,
mucous membranes appear somewhat dry.
A: Moderately ill, dehydrated Volunteer with fever. May be due to appendicitis, hepatitis, or
intestinal virus.
P: Obtain CBC and differential, urine dipstick, serum bilirubin.
Encourage PO intake of fluids, 8-10 glasses a day.
Encourage rest - will stay at health unit overnight.
Recheck temp every 4 hours while awake.
Examine again on 4 Nov 94.
Signature and Title
4 Dec 01 S: N/A.
O: Phone call from radiologist. Chest x-ray is negative.
A: TB converter (Mantoux skin test positive.) No signs of active TB.
P: Will ask Volunteer to return to Health Unit tomorrow.
Will check for contraindications to INH before beginning therapy.
5 Dec 01 S: No history of using TB meds. feels well. Reports no alcohol abuse or other problems.
O: N/A.
A: No contraindications present for INH therapy (TB skin test converter.)
P: Made appointment for 10 Dec 94 at Health Unit.
Will dispense one months worth of INH 300 mg at this time and provide patient education
about side effects. Will reappoint monthly for follow-up.
RESOLUTION
10 Oct 01 S: Volunteer states that diarrhea is much better. Stools are formed and frequency has
decreased to once a day.
O: N/A.
A: Diarrhea resolved.
P: Inactivate problem on Problem List.
*All health care professionals are required to provide name, signature and initials on this form
one time only prior to recording in this medical record. The form should be filed on the left
side of the medical record as the top page.
Medical Technical Guideline 210: Attachment D April 2013
Peace Corps
Technical Guideline 212
1. PURPOSE
The purpose of this policy is to provide guidance regarding Peace Corps Medical Officer (PCMO)
reporting of hospitalizations, critical injuries and illnesses to the Office of Health Services (OHS).
2. BACKGROUND
It is the responsibility of PCMOs to report by phone, the status of Peace Corps Volunteers (PCV) or
Peace Corps Trainees (PCT) to the Office of Health Services when a significant illness, injury, or
hospitalization occurs.
3. ESCALATION PROCESS
The PCMO should notify OHS/RMO if a PCV/T is experiencing a significant illness or has
sustained a significant injury as soon as possible. Notification should never delay care in a life
threatening situation. Situations in which OHS/RMO must be notified include, but are not limited
to:
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Office of Health Services January 2016 Page 1 of 2
When reporting to OHS/RMO, the PCMO should have as much of the following information
available as possible:
o Recent and past medical history
o Mechanism of traumatic injury and status of anyone else involved in the trauma
o Working diagnosis
o Vital signs and any available laboratory or imaging studies
o Initial plan of care
o Location of PCV including the capabilities of the healthcare facilities
o Safety of PCV
o Potential need to move PCV and plan of action should this become necessary
o PCMO follow-up plan
o Determine if permission given to speak to family members
______________________________________________________________________________
Office of Health Services January 2016 Page 2 of 2
TG 214
Peace Corps
Technical Guideline 214
TRANSITIONING FROM PAPER TO ELECTRONIC MEDICAL RECORDS
1. PURPOSE
To provide guidance on how the medical office will transition existing paper medical record
documents into electronic format for the PCMEDICS system and outline expectations on the time
frame of this effort.
2. BACKGROUND
The transition period is the time period in which a post is expected to convert to PCMEDICS. This
period is expected to temporarily increase workload on post and HQ clinical staff. The Office of
Health Services (OHS) has defined the transition period to be 90 days. The beginning day of the
transition period is called Go Live and the end date is 90 days after Go Live.
The goal of the transition period is to limit the potential for clinical errors due to simultaneous
paper and electronic records in use during the EMR adoption phase. This is a critical time period
where the potential for clinical errors increases. This plan is designed to minimize the period of
transition.
Peace Corps will deploy PCMEDICS globally during the summer of 2015. After deployment, clinical
staff will receive training on use of PCMEDICS. Every post will undergo a Transition Period after
PCMEDICS deployment and training.
HQ and Post will collaborate on Posts transition plans. Each post will submit to HQ a Paper
to Electronic Transition plan using an electronic template (Attachment A).
OHS has defined the transition period to be 90 days. The beginning day of the transition
period is called Go Live and the end date is 90 days after Go Live.
Before a post can Go Live, all medical staff at the post must have received training and
clearance at that training.
The optimal Go Live date should be in the following week after the last PCMO training (so as
not to lose skills) and right before a major event to decrease future scanning efforts. Post
does have the option to select a different Go Live date if post deems it too much for the
health unit to manage. However, post should analyze this carefully as the EMR may assist
post in these endeavors so that scanning the paper documents generated from such events
(PST intake, COS exams, Interim Health Evaluations) isnt required afterwards.
Health information of Volunteers received in country after the Go Live date will be in
PCMEDICS electronic format.
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Office of Health Services November 2015 Page 1 of 8
TG 214
All Volunteer paper medical records must be scanned into PCMEDICS within ninety (90) days
of the Go Live date at Post.
PCMOs will not have to scan in pre- service information as this information exists in
electronic format. For current Volunteers, electronic pre- service information will need to be
moved into appropriate PCMEDICS folders.
Optional scanning choice: PCMOs are not required to scan in close-of-service and Peace
Corps Response Volunteers that are scheduled to COS within the 90 day transition period.
Every post will be provided desk top scanner (s) (1 scanner for every 150 Volunteers) and a
handheld scanner.
We are using the metric of a minimum 15 charts scanned /day. The process for this metric is
as follows:
The average file cabinet is about 33 inches wide inside. If it were totally full of health records, about of that
space would be pre-service and the actual physical jacket. If the average file cabinet is 33 inches wide inside
and totally full of health records, then there is about 16.5 inches of scannable material.
The workhorse scanner scans 25 pages at a time (front and back) in three minutes. 25 pages is 1/8 of an inch
(or .125 inches). 16.5 inches/.125 = 132 units of 25 pages of scanning. 132 x 3 mins. per unit= 396 mins. 396
mins./60 mins.= 6.6 hours of scanning effort per 33 inches of health records. Files will need to be named and
uploaded. So, lets assume 8 hours per 33 inches of health records.
We measured how many records averaged in 33 inches of records space. Thirty-three (33) inches averaged 36
records. That would average 36 records per 8 hours (including naming and uploading). Because we know life is
not a formula, we are doubling the effort and assuming a 20% loss in an 8 hour day.
OHS proposes scanning a minimum of 15 charts per day. Here is a possible typical week of
scanning efforts:
______________________________________________________________________________
Office of Health Services November 2015 Page 2 of 8
TG 214
July 2014 Pilot at 6 posts + RMO (Vanuatu, Peru, Ethiopia, Burkina Faso,
Senegal, Armenia, and Thailand RMO)
Aug & Sept Tool introduced at 2014 CMEs; transition plan information
2014
Nov-Dec Posts work on paper to transition plans (Attachment A)
2014 EnSoftek EMR development complete
EMA GRID refresh complete
Posts are expected to choose one month for all medical staff at post to be trained at HQ. All training
costs will be covered by OHS/PCMEDICS.
Back-to-back, 7-day PCMEDICS (CME) training events allow for PCMOs to cover for each other and all
medical unit staff to be trained within a short period of time so as not to lose newly-learned PCMEDICS
skills.
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Office of Health Services November 2015 Page 3 of 8
TG 214
All PCMOs will be REQUIRED to bring their PC- issued laptops (Lenovo). Medical Assistants and
Secretaries will use laptops from posts laptop pool (Lenovo or HP).
PCMEDICS Training will involve hands-on demonstrations and simulation training on how to use
PCMEDICS incorporating medical content and business process changes.
Prep reading on clinical topics will be provided to prep for the following days clinical scenarios
used in the PCMEDICS training.
CMEs will be provided to clinicians.
An individual capstone is required at the end of the training for every participant to ensure
competency in PCMEDICS skills. Dont worry, we are confident all will show basic competency by
the end of the training.
Opportunities for extra help throughout the week will be available should anyone feel that they
are falling behind and/or want more practice.
The last day of the training will be devoted to accessing PCMEDICS at post so that staff can
see/work with real PCV charts. This is to ensure the team can return the following week and get
started.
All posts will need to support their medical units in the Volunteer paper record scanning process.
______________________________________________________________________________
Office of Health Services November 2015 Page 4 of 8
TG 214
It is recommended that health unit staff perform the scanning effort, but some posts may require
temporary staff to perform this task. PC health unit staff (Medical Secretaries, Medical Assistants
and/or PCMOs) is able to perform this task. If post is opting to hire a temporary person to scan,
here are the following requirements for the position:
Refer to Attachment B Scan Directory to determine where a current paper document should be
placed in the PCMEDICS folders. Do NOT shred the medical record documents that you are
scanning during the transition.
The following list in order of preference outlines when to scan in a Paper Volunteer record:
A. Frequent Users, Complicated , Large medical files (prior to CME training), Transferring
PCVs
B. Medevacs, Sexual Assaults, Major illness
C. Scheduled appointments (records scanned prior to medical visit)
D. Groups: Mid Service exams (records scanned prior to medical visit)
E. Non-scheduled appointments: These could include phone consults, medication refills, or
in-office visit (records are to be scanned on the day they are provided care)
F. Scan by most recent training class by alphabetical order
G. Optional scanning: Those COS or PCR Volunteers closing service within the 90 day
transition
H. Long serving Volunteers without MAXx pre-service electronic information
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Office of Health Services November 2015 Page 5 of 8
TG 214
Allergies
PCMOs must validate/update all allergies noted in the Volunteers record.
Immunizations
It is recommended, but not required to enter ALL immunizations provided in service to date as
long as the PDF immunization record as been scanned into the appropriate PCMEDICS folder.
All immunizations provided by the PCMO after Go Live must be entered into the immunizations
section of PCMEDICS.
During transition, the medical office will need to track their paper scanning efforts so that
clinical staff will know where to look for a medical file when needed and OHS will know
when a file is available electronically. There will be four types of records during the
transition period: Scanned, In Process, In the Scanning Queue, and No-Scan File.
Post should update the Country Scan Record weekly to OHS PCMEDICS SharePoint site to
indicate the status of records scanned and remaining records to be scanned.
PCMO or designee must review scanned record as a quality assurance measure to ensure all
paper documents scanned into PCMEDICS.
After scanning and internal review, place the Transition Scan Cover Sheet (Attachment C) on
the top of the right hand side of the paper copy of the medical record.
Update the Country Scan Record on the SharePoint PCMEDICS site
Note: Do NOT shred the medical record documents that you are scanning during the
transition.
X-rays- Offer to PCV. Strongly encourage the Volunteer to take all x-rays (dental, MRIs, etc.)
If declined by PCV, document in PCMEDICS and shred the x-ray. Ensure that the report of
the x-ray/imaging is scanned into PCMEDICS.
Securely store scanned paper records in the health unit.
______________________________________________________________________________
Office of Health Services November 2015 Page 6 of 8
TG 214
All scanned paper records should remain stored in a secure location in the health unit until
all transitional PCVs have closed service
After midnight of COS dates, posts have 30 days to destroy all paper records that have been
scanned into PCMEDICS; PCMEDICS is the final record.
Shred the paper records. Use shredders currently at post. Do not put full pages of records in
the trash.
After midnight of COS dates, posts have 30 days to relinquish the electronic medical records
to OHS. Follow User Script 29 COS Encounter for instructions.
Posts should relinquish all electronic medical records that do not belong to your post. (e.g.
electronic medical records that have been inadvertently assigned to your post, of a
Volunteer that already COSd, or are remaining from a post closure)
If the medical record has been relinquished to Peace Corps and the health unit receives
lab/diagnostic reports, the health units are to send all unfiled lab/diagnostics from the field
to the Post Service general email address via SFTP
Posts may opt to maintain the paper record (not scan into PCMEDICS) for those COS or PCR
Volunteers closing service within the 90-day transition period.
COS/Med Sep charts that are remaining a paper chart and are being prepared for mailing to
OHS Medical Records need to be marked in black marker on medical record cover as
COS/ Not Scanned
Post may continue to maintain the paper COS list document to send with COS/MED Sep
charts.
Update the HIU PCMEDICS SharePoint site during the transition to notify OHS of COS charts
being returned to HQ that have been left as a paper record
Perform a quality check on the paper file to ensure the record is in order and contains all
required information. Dental x-rays should be returned with these files.
After midnight of COS dates, posts have 30 days to return all unscanned COS paper records
to OHS per the posts usual route (dip pouch, APO, etc.).
Medical Technical Guidelines (TGs) will be updated to reflect new business processes as a result
of EMR implementation.
Simple training and reference manuals with text/screen shots will be available on a thumb
drive and online. A one-time only collated user script manual will be provided to every
participant at the CME.
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Office of Health Services November 2015 Page 7 of 8
TG 214
OHS Health Informatics Unit (HIU) will provide support for MAXx and PCMEDICS users through
a Track-It ticket system. Health unit staff will submit the tickets to protect PII and health
information. The tickets will be managed within the Health Informatics Unit to protect PII.
PCMEDICS Intranet Resource page will contain links to training user scripts, updates, and Track-
It access.
IT Specialists (ITS) will provide this assistance to health units regarding PCMEDICS:
a. Ensure the Posts server is operational
b. Provide Track-It Ticket training/assistance
c. Provide VMware token assistance
ITS will not provide assistance to the health unit for issues within the PCMEDICS application. If a
health unit staff member is having trouble within PCMEDICS, he or she will submit the Track-It
ticket to HIU.
______________________________________________________________________________
Office of Health Services November 2015 Page 8 of 8
Transition Plan for _____________________
(Post)
The PCMEDICS team requests your posts Transition Plan. The PCMO, Country Director, DMO,
IT Specialist, and Medical Assistant/Secretary must collaborate and finalize the plan below. Refer
to TG Transitioning from Paper to Electronic Medical Records.
TRAINING GO LIVE
1. Your posts health unit is are expected to attend training in the same month. Please refer to
Yes No
the 2015 PCMEDICS Training Roster and confirm that the assigned dates are feasible.
2. Will TDY coverage be required for CME? (OHS expects you to utilize backup providers primarily): Yes No
3. Confirm Go Live date: (Note: Go Live date is the commencement of scanning & use of PCMEDICS):
July training: Aug 10, 2015 August training: Sept 8, 2015 September training: Oct 13, 2015 Other
If Other, explain why Go Live date is not immediately after return from the training:
_________________________________________________________________________________________
4. Who will perform the scanning? Select all applicable. (In office staff may earn credit hours for this effort):
PCMO Medical Assistant Medical Secretary Other in-office staff Outside contractor
5. Will local backup medical coverage be needed for the PCMO to fulfill scanning requirements? Yes No
6. Approximately how many charts need to be scanned? (Refer to Transition TG to determine): _______
7. Assuming at least 15 charts per day will be scanned, how many days of scanning do you anticipate? _______
BUDGETING
9. Approximate costs for local/backup provider for scanning transition efforts: $_______
10. For outside contractor to scan: Actual costs: $ _______ Cost per hour for services: $_______
11. Costs for additional Ethernet port (one must be in every exam room): $_______
All additional PCMOs Country Director DMO IT Specialist Med Secretary and/or Med Assistant
Submit
Submit
Medical Record Scan Directory Transition TG Attachment B
Instructions:
Make sure there are three forms of PII on each document before scanning (name, gender, DOB, Vol
ID, and/or SSN)
Convert to PDF
Rename according to name convention in chart below (far right column below)
o Last name,First Initial.Document Type.Date (YYYY.MM.DD)
No spaces in between words.
Place scanned documents on thumb drive. Suggestions on how to organize the thumb drive:
o Dedicate a folder to a PCV and within that folder put the PDFs named according to chart
below.
o You may also want to organize the scanned PDFs using folders within the PCV folder (e.g. all
immunization PDFs within the PDF folder)
To make it easier to perform an internal Post QI of documents scanned, it is suggested to make a word
document for an individual PCV and list the documents scanned using the doc name/date scanned.
Example below:
Place scanned, named documents in appropriate folder per the chart below:
Designated Folder Current Health Record Naming Convention applied to the PDF (typical
in PCMEDICS Documents examples)
Volunteer Photo Last Name,FI.photo.YYYY.MM.DD
Information ID Card Last Name,FI.IDCard.YYYY.MM.DD
Emergency Site Locator Last Name,FI.SiteLocator.YYYY.MM.DD
Form (TG 380 Att A)
Any EAP information Last Name,FI.EAP.YYYY.MM.DD
related to Volunteer
Volunteer Health Plan
Rights and Responsibilities
11/20/2015
Medical Record Scan Directory Transition TG Attachment B
11/20/2015
Medical Record Scan Directory Transition TG Attachment B
11/20/2015
Medical Record Scan Directory Transition TG Attachment B
11/20/2015
Medical Record Scan Directory Transition TG Attachment B
COS checklists
11/20/2015
PCMEDICS TRANSITION SCAN COVER SHEET TG 214 Attachment C
HEALTH RECORD
SCAN
COMPLETED
On Date: ________________________
________________________________
PCMO Name
TG 215
Peace Corps
Technical Guideline 215
PCMEDICS Training For New Staff at Headquarters or in Overseas Health Units
1. PURPOSE
To provide guidance on how new Peace Corps Health Unit (Peace Corps Medical Officer, Medical
Assistant and Secretary) and Office of Health Services (OHS) staff are oriented and trained on how
to use the Peace Corps electronic medical record system, PCMEDICS. Peace Corps health units and
OHS staff will be termed end users for the purposes of this technical guideline.
2. BACKGROUND
PCMEDICS end users are required to undergo training on use of PCMEDICS before being allowed
to enter Volunteer health care data into the live system. New end user staff will be provided
access to a PCMEDICS training environment to practice learning through self-paced learning
modules identified as User Scripts.
An individual test with demonstration is required of every new end user to ensure competency in
PCMEDICS skills before access will be granted. Testing will be based on the user role.
PROCEDURE
a. Once the new staff member has been cleared and has access to the Peace Corps
intranet system, the PCMO Program Coordinator will submit a ticket to the Health
Informatics Unit (HIU) requesting PCMEDICS privileges and training for the staff
member.
b. PCMEDICS privileges will be granted by HIU.
c. The staff member will be contacted by the PCMEDICS HIU training staff and directed to
the PCMEDICS User Scripts and log on information for the PCMEDICS training
environment.
d. The staff member will have approximately two weeks to complete the User Scripts.
Health unit and OHS staff can be resources during this learning period. Questions may
also be directed to the PCMEDICS HIU training staff via a help desk ticket. The HIU
training staff may assist the staff member with one-on-one assistance as necessary.
e. At the end of the second week of User Script training, the staff member will undergo an
individual assessment to demonstrate basic competency of the PCMEDICS system. This
will be performed through tools that allow remote online testing with an HIU staff
member tester through desktop sharing.
f. Limited additional training will be provided if necessary.
g. Once the staff member demonstrates competency, he or she will be provided access to
PCMEDICS. The HIU tester will submit a help desk ticket for access to PCMEDICS.
h. The HIU tester will inform the OHS training unit of successful completion.
______________________________________________________________________________
Office of Health Services June 2015 Page 1 of 2
TG 215
______________________________________________________________________________
Office of Health Services June 2015 Page 2 of 2
Peace Corps
Technical Guideline 216
1. PURPOSE
To provide a standardized protocol for conducting telephone triage of Volunteer calls.
2. BACKGROUND
Telephone triage is the management of Volunteer health concerns and symptoms via a
telephone interaction (telecommunications) by the PCMO. It is often the first line of
communication with Volunteers and is used by the PCMO to rank health problems
according to their urgency, educate and advise, and to make safe, effective, and appropriate
dispositions.
______________________________________________________________________________
Office of Health Services June 2016 Page 1 of 2
Evaluation of trauma, lacerations
Sudden change in chronic symptom
Document call and intervention in the Volunteer health record. All notes should
be dated for the time it is actually written in addition to the name of person
documenting. Document the date and time of the call within the note.
If there is a transition in care, the PCMO should refer to the log book and health
record for clinical information and updates to ensure communication and care
continuity.
______________________________________________________________________________
Office of Health Services June 2016 Page 2 of 2
Medical Supplies
TG 240
1. PURPOSE
2. BACKGROUND
It is the policy of the Peace Corps to maintain effective controls and procedures that govern the
procurement, receipt, storage, inventory, dispensation, disposal, and transfer of medical supplies
and to adopt and implement special standards applicable to controlled substances and other
designated items. Medications and vaccines purchased for, and provided to, Volunteers and
Trainees (V/Ts) must be FDA-approved and manufactured in the U.S. unless otherwise approved
by the Office of Health Services (OHS).
All staff involved with medical supplies and equipment should be familiar with Peace Corps
Manual Section (MS) 734 that sets forth policy addressing Medical Supplies and Equipment.
OHS provides the information herein as the Medical Inventory System to be used by all posts.
OHS recommends that all medical supplies and equipment be maintained within an inventory
system. Peace Corps requires that all controlled substances and other specially designated items
be tracked as directed in TG 240.
TG 240 describes the procedures in adherence to MS 734. This TG has the following
attachments:
3. DEFINITIONS
Medical supplies include all medicines, dressing material, laboratory reagents, test kits,
birth control products, vaccines, and small consumable medical equipment, as well as
controlled substances.
Specially designated medical supplies are items that OHS deems to be high value,
pilferable, or otherwise deserving of special attention. Volunteer Support is responsible
for labeling particular medical supplies as specially designated (see Attachment 1).
Medical equipment includes basic medical office furnishings and diagnostic laboratory
equipment necessary to support the operations of the Medical Offices. Medical
equipment may be ordered from USPHS Perry Point, commercial sources, or Peace
Corps Headquarters. All Peace Corps-owned professional equipment is the property of
Peace Corps and must be managed according to MS 511, which addresses management
and disposition of Peace Corps personal property.
Medical Inventory System is the method and official record by which the post maintains
an accurate account of controlled substances and specially designated items via medical
supply receipt, distribution, disposal, and transfer.(see Attachment C).
Procuring and managing medical supplies overseas is a complex process that is supported
by several offices and individuals. Equipping and stocking overseas health offices is the
responsibility of the Peace Corps Medical Officer (PCMO), with oversight from the
Country Director (CD), and support from the Director of Management Operations (DMO),
the Post Logistics Support (PLS) Division of the Office of Administrative Services
(M/AS/PLS), and the Office of Health Services (OHS).
orders for maintaining and managing medical supplies and equipment in the medical
office. The PCMO is ultimately responsible for the maintenance of effective control over
medical supplies to ensure that such items are properly received dispensed or disposed, in
accordance with the law and Peace Corps documentation procedures. The PCMO must
adhere to an inventory system within the medical office that includes maintenance of the
DEA logbook. The PCMO is also responsible for maintenance of a binder containing all
medical purchase order receipts, disposal, and transfer documentation for all items. The
PCMO is responsible for the compliance of the medical supplies and equipment policy as
stated in Manual Section (MS) 734 Medical Supplies and Equipment.
Country Director
The Country Director (CD) manages operations at post and is responsible for providing
an appropriate working environment for the operation of the post medical office. The CD
has day-to-day management and supervision responsibility of the PCMO in non-clinical
areas. The CD is responsible for the physical security of the medical office and to assure
that effective controls for medical supply management are in place through required
staff assignments, segregation of duties, secure storage, and quarterly inventories. The
CD is responsible for ensuring accuracy of quarterly inventory reports and submitting
reports annually to OHS.
Contracting Officer
The Contracting Officer (CO) at post is the individual who has received written authority
From OACM to enter into, administer, or terminate contracts and who can make related
determinations and findings. Contracting Officers are responsible for ensuring
performance of all necessary actions for effective contracting and safeguarding the
interests of the United States in contractual relationships. The CO may provide support
for the DMO with any steps supporting the medical supply budget, reviewing orders,
creating commitments for generating funding transactions, entering funding data onto the
form PC-734F and forwarding the form PC-734F to PLS. The DMO may also be a
Contracting Officer.
Others
The CD shall appoint staff not assigned to the medical office into the following medical
supply inventory accountability roles:
Acceptance Point Clerk (APC)physically receives and documents medical
supplies.
Medical Supply Inventory Control Clerk (MSICC)maintains the official
Inventory
Workbook
Inventory Reconciliation Clerk (IRC)conducts and reports quarterly inventory
For a more detailed explanation of all roles and responsibilities in the Medical Inventory
System, see section 20.1.
To insure the availability of supplies and funds, careful procurement planning is required.
PCMOs should project their medical equipment and supply needs 12-18 months in
advance to inform the Peace Corps Integrated Planning and Budget System (IPBS.) Posts
generally submit written projections for both disposable supplies and durable equipment in
the second
quarter (March) for the upcoming fiscal year beginning in October. Major expenditures,
such as those for high-priced equipment, may need to be submitted earlier. Operations
Plans
(actual budgets) must reflect this information in approved form not later than August 1, for
the following fiscal year.
The PCMO is responsible for working closely with the DMO to provide timely
information required for budget planning, i.e., IPBS and Periodic Budget Reviews
(PBRs). PBRs
typically occur in January/February and May/June. When unexpected costs are incurred, such
as those resulting from a new immunization program or a significant increase in cost for
a regularly used item, administrative staff should be advised in advance and as soon as
possible.
Planning Considerations
PCMOs should consider the following when planning and determining the medical
budget and supply needs:
Previous years quarterly expenditures and spending trends;
Number of Trainees expected in-country in the upcoming fiscal year;
Number of Volunteers expected to extend;
Cost and method of shipping supplies to post, e.g., air freight, pouch;
Major construction needs in the medical office, e.g., storage cabinets, laboratory
bench, shelves, fluorescent lighting, hot water system;
Administrative equipment needs, e.g., computer, printer, fax machine, photocopier.
Attachment 2 is the suggested drug formulary of oral, topical, and parenteral medications
and vaccines for Peace Corps medical offices. Attachment 3 is the suggested inventory of
equipment and supplies for Peace Corps medical offices. These resources exist to assist
PCMOs in developing and maintaining a pharmacy and inventory that meets the specific
needs of the medical office.
Medical offices are not required to stock all of the medications, equipment and
supplies listed on the formulary and inventory lists. Likewise, medial offices may
stock medications, equipment and supplies not included in the standard formulary and
inventory. For specific questions, contact the PCMO Support Unit.
The PCMO, using the above resources, is responsible for determining what medical
supplies are needed and appropriate to procure for post. The PCMO should consider
the following when making these determinations:
Existing medical inventory;
Previous supply orders for the health office;
Medical facilities and equipment available locally;
Medical supplies and pharmaceuticals available locally;
Special medications or supplies needed for Volunteers;
Drug and equipment preferences;
Availability of funds.
these determinations:
Medical supplies for V/Ts must be procured through PLS or directly by post from a
U.S. or approved overseas vendor. Exceptions can be made for one-time purchases to
maintain continuity of V/T health care at post. Medical supplies required on a regular
basis should be ordered through PLS or other approved overseas vendors. All
controlled substances MUST be purchased through PLS. PCMOs cannot procure
controlled substances locally.
7.1 Post Logistics and Support Division (PLS)
PLS in at Headquarters is the main provider of procurement support services to the field.
Regional Overseas Support Specialists are available five days a week during regular business
Hours (9 a.m.5 p.m. Eastern Standard Time) to provide assistance and advice.
PCMOs should direct all supply questions and concerns to PLS. PCMOs may contact
PLS by telephone, fax, or email. Current PLS contact information, common forms,
training modules, newsletters, and ordering and shipping guidance is located on the Peace
Corps Intranet.
B. McKesson Corporation
McKesson is Peace Corps prime vendor for pharmaceutical and medical supplies. Supplies must be
ordered through PLS. Upon request to PLS, post can receive a user id and password to review the
McKesson website in READ ONLY mode.
Contact PLS to set up a Perry Point account if your post does not have one.
PCMOs may request medical supplies and equipment from a non-BPA vendor if the
item needed is: (1) not available locally; (2) not available through a BPA; or (3) is
available through a particular vendor at a substantially lower cost. Purchases from
these vendors must be procured using the government purchase card and are therefore
limited to $3, 000 per order.
Overseas sources of medications and supplies include both local and third-country
sources. Obtaining medical supplies is an ongoing task. However, when opening a
medical office, TG 200 provides additional support to the PCMO.
Procedures for the procurement of medical supplies from overseas sources vary by post.
PCMOs should discuss post-specific procedures with their DMO, RMO, or PCMO
colleagues especially if in the same region.
Any discrepancies with medical supplies purchased directly by post from the
vendor and shipped directly to post must be handled between the post and the
vendor.
When submitting purchase card orders for vendors identified through independent
research, include full contact information i.e. vendor name, website or e-mail address
Office of Health Services December 2015 Page 7
TG 240
Medical Supplies
If a particular item cannot be procured locally and cannot be found in one of the on-line
or hardcopy vendor catalogues, the PCMO should send a special request to PLS at
pls@peacecorps.gov. A PLS specialist will research how to obtain the item and provide
ordering information to post.
Requests for special items should be specific and should include a clear description of
the item, possible vendors and vendor contact information if available.
G. PLS Assistance
PLS assists only with orders placed with them. Placing orders directly with a vendor
requires that you follow-up and troubleshoot any procurement issues directly with
the vendor, independent of PLS.
PCMOs, as contractors, do not have procurement authority. Therefore, all supply orders
must be reviewed and approved by the CD or the DMO to ensure availability of funds.
After reviewing the form PC-734F, the Contracting Officer (CO) must create a
commitment. At most posts, order authorization and fiscal coding assignment are the
responsibilities of the CO.
When a CO records the value of the PC-734F as a single line commitment in FOR Post,
posts financial tracking software, the result is a commitment number. Entering a
commitment for funds into FOR Post also results in a unique set of numbers that
reserve
funds within a particular category of the posts budget. PLS obligates the funds identified by
this commitment number to the appropriate vendor and in the amount required. When
the invoice arrives at HQ, it is paid using the funds reserved in the creation of the
commitment.
All supply orders should be prepared using the standard order format. Supply
orders must contain all of the information components described below and must
be sent via the DMO to PLS at Peace Corps headquarters. All orders should be
emailed to PLS at PLS@peacecorps.gov for processing rather than to an Overseas
Support Specialist (OSS). Using the PLS email address will ensure the ability to
process orders in the event of PLS staff absences or vacancies, and ensures the
order will be assigned to the correct regional Specialist or Assistant.
Separate orders must be prepared for each vendor. Orders containing requests
for items from more than one vendor will be returned to post for resubmission.
To facilitate delivery, PCMOs are encouraged to place small, frequent orders (monthly or
quarterly) rather than large, infrequent orders (1-2 times /year).
For small orders, the form PC-734F will automatically add $100 to any order
funded for less than a $100. This is necessary because the 20% price fluctuation
contingency normally added is often not enough to cover price changes for very
small and/or controlled substances orders which are often submitted as
emergency requirements. The additional $100 enables PLS to continue with the
procurement rather than having to return urgent orders that are typically
underfunded by only very small amounts.
Posts can indicate on the order form that they do not wish to accept items with
less than a specified minimum shelf life (i.e. 12 months). Items not meeting
this requirement will be removed from the order before shipping. Limiting the
shelf life you are willing to accept could markedly reduce the fulfillment rate for
some items, however. Ordering smaller quantities more frequently is the best
method of ensuring the highest possible order fulfillment rate.
Most pharmaceutical distributors guarantee medication shelf life for six months
only. If post does not stipulate a minimum acceptable expiration date, products
will be shipped to post if there is 6 months shelf life available on the product at
the date of shipping. Items normally annotated as best available dating from
the manufacturer due to resource or production shortages, such as Synthroid, will
normally be shipped with less than 6 months expiration date if ordered in small
quantities (1-2 bottles). PLS will verify with post whether they want to receive
larger quantities before shipping.
Note: For non-US vendors, posts may procure up to their procurement authority or
request that PLS or OACM procure, per the categories above.
1. Develop the order on the newest version of the form PC-734F. It is the only
document that PLS will accept and can be found by following the Intranet
C. PLS Staff:
1. Complete the GRAY blocks of the form PC-734F. (For PLS use only.)
2. Review the order and acknowledge receipt with an email within 5 working days of
receipt of the form PC-734F. This email confirms that the order has been
received and can be processed by PLS or that a correction must be made before
PLS can process the order.
2. Verify and/or clarify any ordering/shipping instructions or concerns.
The Peace Corps, through the Chief of Administrative Services, is registered with the
DEA to procure controlled medical substances from designated vendors in the U.S. on
behalf of Peace Corps and to distribute them to PCMOs posted overseas. The AD/M
delegates the use of the Peace Corps DEA number to his or her Designated Officers (DO).
The Controlled Substance Officer (CSO) in PLS serves as the primary point of contact for
purchasing controlled substances. Only the CSO is authorized to procure controlled
substances for Peace Corps. PCMOs do not have the authority to procure controlled
substances on behalf of the Peace Corps, and must request procurement support from
M/AS.
PCMOs must not purchase controlled substances or narcotics in-country or from a third-
party vendor.
A controlled substance is, generally, any substance that contains a narcotic, or has addictive
or abuse potential. A list of commonly ordered Class II Controlled Substances is provided on
the PLS Intranet page https://inside.peaceco rps. go v/inde x.c fm?bra nc h=516 and are included
in the RPSO Frankfurt, Perry Point and McKesson catalogues (on-line). The PCMO may use
these lists as an ordering reference; however, all items must still be ordered through PLS.
All controlled substances must be tracked and inventoried in the Medical Inventory
System and the DEA logbook. This step begins with the procurement and receipt of
controlled substances.
PLS will coordinate procurement and shipping instructions for the post.
Orders for Class II Controlled Substances require a separate PC-734F order
form (Attachment F); this form may be used for multiple Class II items, but
must not contain any other, additional items.
Orders for Classes III, IV, and V Controlled Substances may be combined on
one order form, but must not be combined with orders for routine medical
supplies, pharmaceuticals, or equipment.
Orders for controlled substances require a separate order (form PC-734F)
with separate funding requisitions.
Orders which combine controlled substances with non-controlled items will
be returned to post for resubmission as separate orders.
Ordering and receiving vaccines overseas is one of the biggest supply challenges for
PCMOs and PLS staff and requires careful planning. Prior to ordering vaccines, PCMOs
should consider the following:
Identify a local or regional vendor or a vendor through PLS. Work with PLS if
uncertain about any aspects of vaccine procurement when procuring them from
sources other than PLS.
Provide the vendor with specific shipping instructions.
Request from the vendor when ordering outside of PLS:
Shipment date;
Flight numbers and flight schedule;
Estimated time of arrival;
Government Bill of Lading (GBL) number;
Airway Bill (AWB) number.
Provide the DMO with the expected arrival date of the shipment including
packaging and shipping information.
The DMO should notify customs officials, and Embassy General Services
Officer or brokers of the expected arrival date of the shipment, including
packaging and shipping information, and should make arrangements to pick
up the vaccine at the airport.
The PCMO is responsible for determining what lab supplies and equipment to order for
the medical office. Attachments 2 and 3 support the ongoing operation of the medical
office, while TG 200 Overseas Health Offices also provides guidance on opening and
medical office and identifies lab equipment and basic lab tests that should be available
in all medical offices, e.g., urinalysis, pregnancy test, blood glucose, hematocrit, stool
test for occult blood, wet mounts, and peak flow meter.
Supplies may be ordered through PLS using form PC10303 (Attachment 5),
the Quest Supply Order Request Form or by email request. Request forms can
be obtained from PLS.
Supply requests should not be sent directly to Quest .
Specialty supplies will be shipped to post via diplomatic pouch or APO. If
supplies cannot be shipped through the diplomatic pouch or APO, fiscal
coding for shipping must be included with the order.
Quest Diagnostics Telephone: 1-800-336-3718 or
703-902-6900
Limited lab supplies and equipment are available and may be procured from Perry
Point or McKesson. The majority of lab supplies and equipment, however, are
Volunteer Medical Kits are purchased from U.S. vendors at no cost to post and
are ordered through PLS.
New kits may be ordered for each Trainee or post may elect to collect used kits
and restock with the same supplies.
Each order for medical kits must be submitted on a separate PC-734F order form.
Medical kits should be the only item on the form because they are processed
differently, due to their being no cost to post. Therefore, do not add other items to
form PC-734F when ordering kits.
Since the kits are purchased at headquarters, there is no requirement for a FOR
Post commitment. The dollar value of the form PC-734F should be 0.
PLS funds for the purchase of health kits are based on the annual training input.
Posts should therefore limit their requests for health kits to that required to
support new volunteers. Posts are eligible for only five (5) additional kits per
training event.
Post will pay for shipping and handling costs only if the medical kits cannot be
sent through the diplomatic pouch or APO. If post requests an expedited
shipping method, they will receive a follow-up email from PC headquarters which
quotes the shipping costs for the medical kits and which will request a funded
FOR Post obligation number. Medical kits being sent by expedited mail will not
be shipped until an obligation number has been received unless the shipment is
being funded by the headquarters.
Medical kits require a 4-month lead time due to manufacturing requirements and
restrictions placed on the size of items shipped via the diplomatic pouch system.
Volunteers should return all medical kits to the health unit upon COS.
MIF kits are used to preserve stool specimens for Ova & Parasites examination.
In general, Volunteers will use three to six kits per tour; three during service and
three at Close of Service (COS). The number will vary with the prevalence of
diarrheal illness in country.
MIF kits can be ordered from Perry Point.
MIF kits are also available, upon request, from the Parasitology Lab of
Washington (PLW). There is no charge to post for kits provided by PLW,
however, kits provided by PLW are assessed a hazardous materials shipping fee.
These kits must be returned to PLW for evaluation of samples not used in
country with local vendors.
MIF kits are considered a hazardous material because they contain formalin;
therefore, PCMOs must create a separate hazardous material order for MIF kits
or order them with other HAZMAT.
Malaria kits contain supplies to make thick and thin blood smears for malaria diagnosis.
In malaria countries, PCMOs often dispense one to two kits during training and
use additional kits in the health office throughout the year.
Malaria kits may be ordered through Perry Point.
When placing an order for mosquito nets, post must submit the order
separately on a PC-734F order form and specify both size and color.
Since the mosquito nets are purchased at headquarters, there is no requirement
for a FOR Post commitment. The dollar value of the form PC-734F should be
0.
PLS funds for the purchase of mosquito nets are based on the annual training
input. Posts should therefore limit their requests for enough nets required to
support new volunteers or replace the nets of volunteers serving beyond the two-
year life of the net. Posts are eligible for five (5) additional nets per training
event.
Post will pay for shipping and handling costs only if the mosquito nets cannot be
sent through the diplomatic pouch or APO. If post requests an expedited shipping
method, they will receive a follow-up email from PC headquarters which quotes
the shipping costs for the mosquito nets and which will request a funded FOR
Post obligation number. Mosquito nets being sent by expedited mail will not be
shipped until an obligation number has been received unless the shipment is being
funded by the headquarters.
Mosquito nets require a 4-month lead time due to manufacturing requirements
and restrictions placed on the size of items shipped via the diplomatic pouch
system.
Medical Officers are required to determine whether Volunteers are at risk of exposure
to Carbon Monoxide (CO) by burning fuels such as natural gas, gasoline, oil, kerosene,
wood, or charcoals in an enclosed area that is not properly ventilated. Post is responsible
for procurement and distribution of CO detectors to the Volunteers at risk. PLS can
provide posts with vendors for carbon monoxide/smoke detectors that can be shipped via
diplomatic pouch, APO, or expedited delivery service.
15.8 Eyeglasses
TG 245 Eyeglasses outlines policies and procedures for ordering and replacing
eyeglasses. PLS replaces and pays for Volunteer eyeglasses that have been lost, broken,
or misplaced. PLS will arrange for lens replacement, i.e., new lenses put in old frames, but
will not arrange for the repair of damaged frames.
Eyeglasses for Volunteers are ordered through PLS. There is no charge to post for the
glasses or for shipping. All orders must include the following information.
Reference number
Volunteer name
Country name
Frame style and color
Lens prescriptions
Frame measurements
Eyeglass orders should be emailed or faxed to PLS. Point of contact information for
Office of Health Services December 2015 Page 16
TG 240
Medical Supplies
PLS also supports the procurement of replacement eyeglasses for active Volunteers who
are temporarily in the U.S. These individuals must have been issued a form PC-127C by
either their PCMO or the Office of Health Services authorizing an eye examination and
PLS will pay up to $199 of the cost of the replacement eyeglasses. The vendor providing
the service must bill PLS directly and be willing to accept the government purchase card
for payment. PLS cannot reimburse Volunteers for eyeglasses which they have
purchased.
PCMOs should not send damaged frames to Washington for repair. If a Volunteer
needs immediate eyeglass replacement, PCMOs should purchase a pair of glasses in
country or request a back up pair from PLS.
PCMOs must ensure that they have an adequate supply of appropriate and unexpired
Sexual Assault Kits (SAKs) available for use by them or local examiners in the event of
an assault. Each post must maintain at least 1-2 unexpired SAKs from Sirchie
(www.sirchie. co m) #VEC100 and have them in stock at all times.
Regardless of the current local laws for state evidence collection, keeping SAKs in stock
allows Peace Corps the ability to provide an evidence kit to local authorities to assist in
evidence collection for a Volunteer case or in the event local laws change and the PCMO
is allowed to collect evidence. All medical staff at post must know where the SAKs are
stored and ensure that the kits have not expired. In addition, the CD should know where
the SAKs are stored.
SIRCHIE SAKs are recommended and can be ordered directly from SIRCHIE
(www.sirchie.co m). SAKs are also available from Peavey through the Overseas Support
Specialist in PLS or directly from Perry Point. In an emergency, SAKs may also be
available through the RSO or Health Office at the U.S. Embassy. Peace Corps posts are
responsible for the inventory and purchase of SAKs.
Update the air freight information survey whenever there are changes to a countrys
customs or shipping requirements. The link to the survey is located at:
http://inside.p eacecorp s. go v/ind e x.c fm? vie wDoc ume nt&doc ume nt_ id=25337 &file ty
pe=htm and the general pathway on the PC intranet is: Chief of Staff/Operations
> Office of Management > Office of Administrative Services > Post Logistics
and Support Division to PLS Intranet Page > Shipping Operations > Air Freight
Survey Information > Air Freight Survey.
Remain up-to-date on the international shipping customs rules and regulations
for their individual country.
Posts with access to the diplomatic pouch may ship medical supplies to country through
the pouch. The diplomatic pouch is the official mail system for the U.S. Department of State.
Supplies shipped by the pouch are sent to the Department of State (DOS) Diplomatic
Pouch Facility (DPF) and then forwarded to the designated country. In general, the pouch
should be used for shipping medical supplies and equipment under 40 pounds. PCMOs
should consider the following restrictions when shipping supplies via the diplomatic pouch:
Transit time is 4 to 6 weeks.
Maximum weight limitation for a single package is 75 lbs.
Maximum size limitation for a single package is 24X19X19 inches in
any dimension.
Packages that exceed the weight and size limitations may not be accepted and
may be returned.
Hazardous materials, aerosols, firearms, ammunition, liquid in a non-glass
container (anything that flows) exceeding 16 oz per box/container and
perishable items may not be shipped in the pouch.
Posts with access to an Air Force/Army Post Office (APO) may ship medical
supplies to country through the APO. Supplies shipped via the APO are sent
through the US postal service to a specified military base in the U.S. and then
forwarded to the designated country. In general, the APO should be used for
shipping generic medical supplies and equipment under 70 pounds. PCMOs
should consider the following restrictions when shipping supplies via the APO:
Transit time is 10 to 14 days.
In general, the maximum weight limitation for a single package is 70 lbs.
In general, the maximum size limitation for a single package is 108 inches in
length and girth combined.
Packages that exceed the weight and size limitations may not be accepted and
may be returned.
Food, flammable items, glass bottles or containers, perishables, and
hazardous materials may not be shipped the military postal system.
Post pays for shipment of supplies from the vendor to the U.S. APO point
of debarkation.
APO shipping regulations vary between posts. Each post needs to identify
any additional limitations for their own country and communicate these to
PLS.
Posts may have medical supplies shipped to country via air freight. In general,
air freight should only be used for perishable items, vaccines, time sensitive
items, and items too large to be shipped via pouch or APO. If post requests items
to be shipped by air freight, an up to date Air Freight Information Survey must
be held by PLS before the items can be shipped. These survey forms can be
requested from PLS or be found on the PLS information page on the Peace Corps
intranet
https://inside.peaceco rps. go v/inde x.c fm?bra nc h=516.
PCMOs should consider the following when shipping supplies via air freight:
Posts may have medical supplies shipped to country via sea freight. Sea freight is
rarely used and should only be used for large bulky or heavy items such as office
furniture, examination tables, etc. PCMOs should consider the following when
shipping supplies via sea freight:
Transit time is generally three to 6 months, but can take up to 1 year.
There are no weight or size limitations.
Hazardous materials may not be shipped via sea freight.
Post pays for shipment of supplies from the vendor or HQ to country as appropriate.
All HAZMAT items are shipped via air freight and cannot be shipped via APO, DOS
pouch or the US Postal Service. The current minimum shipping charge is $775.00 for
up to two compatible product types. It is, therefore, financially prudent to order
compatible hazardous materials at one time and only when necessary. HAZMATs are
generally classified and shipped as follows:
Items can be shipped Items require different Items require shipping via
together without increasing classifications and will cargo aircraft only these
the costs for packing and therefore increase the cost if Group III items should not
fixed fees. they are shipped with any be ordered until post
Group I or Group III item. confirms that there is
Items should not be shipped Group II items should be cargo aircraft service into
with Group II items due to shipped together, and not their destination.
Group II item requirements. with any from Group I or
Group III.
Posts that decline shipment of an ordered HAZMAT because of their high shipping
costs will be requested to fund all disposal costs. HAZMATs cannot be discarded at
HQ, but must be consigned to a vendor licensed to dispose of hazardous materials.
Disposal costs vary widely but in some cases can exceed the cost of shipping.
16.8 Insurance
Post should not purchase insurance on routine shipments of medical supplies and
equipment. Post may pay for additional insurance on high valued items and
vaccines after consulting with PLS. Some insurance may be included in freight
costs by the freight forwarder.
PCMOs should consult with the OHS Epidemiology & Surveillance Office
for information regarding temperature parameters for vaccines as
necessary.
Tracking supply orders is essential for budget execution and inventory management.
The PCMO and the DMO are responsible for developing and maintaining a tracking
system for supply orders. Orders must be tracked to determine anticipated receipt,
confirmed receipt, and duty to reorder unfulfilled requests.
Within 5 working days of receipt of your PC-734F form, PLS will review your
order and acknowledge receipt with an email. This email will confirm that either
(A) your order has been received and can be processed by PLS or (B) that you must
take the corrective action specifically identified before PLS can process the order.
Please contact PLS if you do not receive confirmation that PLS received your order
within 5 days of submission.
Once the order has been placed and confirmed by the vendor, the PLS Specialist will
provide post with order (procurement) confirmation information which identifies
the items that were not procured and must be reordered. This information should
generally be received by post within 5 to 10 days of PLS receipt of the order. If posts
do not receive this information, they should contact PLS. Once an order is received
from the vendor, the PLS Overseas Shipping Department (OSD) staff will inventory
the items and check expiration dates. When the order is shipped, the Overseas
Support Assistant will complete a form PC-891 (Order Confirmation) and provide it
to post as an e-mail attachment. The shipment receipt confirmation will contain
tracking information and will be sent to all individuals listed in the Medical Office
Point of Contact and Administrative Point of Contact section of the original form
PC-734F. Form PC-734A (Receipt Confirmation of Controlled Substance) will be
provided for controlled substances.)
All tracking documents should be kept on file with the original order for a minimum
of two (2) years.
Posts should receive all orders placed through PLS within 60 days of receipt of
the order. If post does not receive an order within 60 days, they should contact
PLS directly.
Government Bill of Lading (GBL): Tracking document sent to post before items
are shipped; contains the following information:
GBL number;
Estimated cost of shipping;
Number of containers;
Weight of each container;
Airway bill number;
Order reference number (optional);
Estimated time of arrival (ETA);
Carrier on which the item will be shipped.
Airway Bill (AWB): Tracking document that identifies the entire shipment and is required
for customs; contains similar information to that contained in the GBL.
All supply shipments received in the medical office must be carefully processed and
reconciled with the original order. The Acceptance Point Clerk (APC) documents
what has been received and transfers items to the PCMO to confirm the received items.
Processing and tracking supply orders is the joint responsibility of the PCMO and
DMO. Both should work together to confirm that all orders and order discrepancies are
reconciled.
When an order is complete, the original order and all original invoices and tracking
documents should be given to the DMO so that appropriate payments and record
keeping can be maintained. A copy of the order and tracking documents may be kept
in the medical office.
Most orders placed through BPAs are filled on a fill or reorder basis. This means
that the vendor and therefore PLS will not fill an order if, at the time the order is
received, the item is not in stock or available for any reason, including for example,
if the expiration date stipulated by post is not available. When received by a
medical supply vendor, the order is typically considered to be either filled or ki
ed, the later requiring independent resubmission of the order to keep it active. No
killed orders will be automatically filled when supply becomes available. The PLS
Specialist will notify post of what items from an order are not available either
through a written email or by forwarding the vendors order confirmation to Post.
Post should carefully review this mail/vendor confirmation information forwarded
by PLS. Unavailable items must be reordered by the PCMO.
19. ORDERING PROBLEMS AND ISSUES
1. Systematically review the order and trace the shipment to see if an error can
be identified;
Posts should contact PLS if they do not receive a receipt confirmation within 5
working days after emailing an order to PLS. If an order is not received within 60
days, posts should contact PLS directly with a follow-up request. Posts should never
wait longer than 60 days to inquire about a missing order.
If an incorrect item or quantity is received, posts should first verify the ordering
number and information. If incorrect ordering information was used, post may be
responsible for the unwanted item or may be required to pay for return shipment of
the item. Some pharmaceutical distributors will accept returns up to 30 days after
the date of sale, but will levy a handling charge which is a variable percentage of the
original price of the item. If the correct ordering information was used, then the
vendor may be at fault. Post should then contact PLS with the PR-Number, vendor,
item number and description, and PLS will facilitate a return merchandise approval
with the vendor.
At the time the package is opened, APC must record the condition of the items if
they are damaged.
It is recommended that all supplies in the medical office be part of a management and
inventory system. MS 734 establishes Agency policy for medical inventory and
management of supplies and equipment with specific requirements for controlled
substances and specially designated items. Controlled substances and specially
designated items must be included in inventory and management practices at all post
medical offices, and all other material items may be included as well. In addition,
controlled substances must be managed within local and U.S. laws and regulations.
At least quarterly, the CD must review the MSICCs Medical Inventory System for
specially designated and controlled substances to ensure accuracy.
Inventory management at post requires staff who belong to the medical office and
staff who specifically do not belong to the medical office. The PCMO is responsible
for inventory management, while the CD must provide a secure environment, and
oversee and participate in inventory accountability. The system at post must comply
with the requirements for inventory tracking, ordering, receipt, dispensing, disposal,
and transfer of controlled substances and specially designated items. OHS and the
Director of the Office of Medical Services provide guidance on the inventory items
necessary for a given post. All controlled substances and specially designated items
must be managed by all posts with the requirements provided in MS 734 and TG 240.
For purposes of managing the Medical Inventory System at post, below are the
expanded roles and responsibilities:
equipment at post and for verifying order documentation by using form PC734B.The
APC must be a staff member who is not a member of the medical office staff, and
cannot serve in any other capacity related to the management, inventorying, or
delivering of medical supplies and equipment.
Monitors all annual inventory reports submitted to medicalinventory@peacecorps.gov for compliance with
TG 240/MS 734. Significant issues or discrepancies with medical supply policies are reported to the OHS
Quality Improvement Unit, the Office of the Inspector General (auditing section) and OGO/Regional
management for action as appropriate.
The Medical Inventory System utilizes standard forms and practices including a log of
controlled substances as required by the US Drug Enforcement Agency (DEA). The
tools to manage the system are:
PC-734B (Attachment B) Better accountability starts with a receiving report for all items.
This PC-734B form is the receiving report used by both the PCMO and the Acceptance Point
Clerk (APC), who is appointed by the CD and is not from the medical office. A single form
is used to document the physical acceptance and/or rejection of goods. The information on
the form begins the documented inventory process. The information is filled in by the
APC while ideally working side by side with the PCMO on the physical receipt of goods.
The PCMO places the original in the medical inventory management binder and a copy is
provided to the MSICC.
medical confidentiality policies (MS 268). Only the MSICC can edit this workbook.
The documentation that comprises the Medical Inventory System can be used for
quality review, audit, or reconciliation with any V/T health record as necessary by the
Agency.
1. The APC (ideally jointly with the PCMO) receives and documents the supply
order on Attachment A. .The PCMO confirms the contents and signs
Attachment A. The APC sends a receipt confirmation by using form PC-891 to
PLS (see Section 17.2). A copy of the form is given to the MSICC and the
original is kept by the PCMO for record management.
1.1 Items that were not fulfilled in the order must be reordered by the PCMO.
2. Goods are accepted or rejected based on condition by the PCMO and the APC.
4. The MSICC enters the information from the form PC-734B form into the Inventory
Workbook.
PC734I, forms.
5.1 The PCMO must reconcile dispensing all controlled substances or specially
designated items with receipt of the same items to the V/T to whom they were
dispensed. If the controlled substance(s) or specially designated item(s) were
dispensed in person, make two copies of the signed form and continue reading
by skipping to #7 below.
5.2.1 The origina l form PC-734D should be placed with the supplies inside
an opaque medical supply or equipment package such as a paper bag or
box, for the V/T to complete, sign, and return.
Acceptable means of delivery to the V/T are
1) Official in country government mail system with return receipt
(if possible);
2) Peace Corps Staff delivers to V/T;
3) Private contractor delivers to V/T;
4) Package is given to site mate for delivery to V/T;
5) Package is given to the local bus driver for delivery to the V/T;
6) Package is delivered (by mail, bus, PCV, PC Driver or private
contractor) to the staffed regional house where the V/T has access to
pick up the medication.
In all instances the PCV/T who is to receive the package is notified
via text/call or email that the package has been sent and the mode of
delivery used. Upon delivery the V/T must confirm receipt by sending
a confirmation text, email or phone call to the PCMO in addition to
returning the signed copy of Attachment D (See section 6.2.7)
5.2.2 The first copy (top portion only) of PC-743D is given to the MSICC
once the inventory has been removed from stock (the MSICC does not
need to wait for the signature of the V/T on a completed form, but may
request to see a signed copy).
5.2.3 The second copy of PC-743D must be placed in the V/T health record.
5.2.4 Once the original form PC-734D is returned to the PCMO completed
and signed by the V/T, it should be filed in the V/T health record,
replacing the copy of the same unsigned form.
5.2.5 If the V/T does not return the form or send a text message/email or phone
call, confirming that all items were received within a reasonable amount
of time (which is dependent upon the shipping method), the PCMO or
designate must follow-up with the V/T to request either the form be
returned with the signature of the V/T or that an email be sent listing all
received items. A text message confirming receipt is acceptable only if it
names and quantifies all controlled substances and other specially
designated items received, and can be printed and filed in the tracking
6. The original is placed in the V/T health record by the PCMO or designate.. Only
the top portion of the form is given to the MSICC to maintain the Inventory
Workbook.
7. When dispensing the same immunization to an entire group of V/Ts at the same
event, the PCMO should document the dispensing of the immunizations by
requiring all of the recipients to sign for receipt directly on a single copy of form
PC -734I. A copy of Attachment D is filled out for the group and provided to the
MSICC.
8. The MSICC enters the total number of immunizations given at the event (not
by individual name) from Attachment D into the Inventory Workbook.
10. When the PCMO transfers any medical supplies and equipment to another
Peace Corps post or to another office of the US Government, the transfer must
be documented on form PC-734E.
11. The PCMO must provide a copy of form PC-734E to the MSICC following the
disposal of expired or returned controlled substances or specially designated
items.
12. The MSICC enters the information from the PC-734E form into the Inventory
Workbook.
14. The IRC must conduct a physical inventory and document the results on a
hardcopy of the master sheet of the Inventory workbook provided by the MSICC
on a quarterly basis. The PCMO, CD, and IRC are required to sign the master sheet.
(Regarding the discovery of loss or theft of controlled substances, see section 23
below.)
15. The MSICC must start a new Inventory Workbook for each quarter based on a
copy of the previous quarters physical inventory count provided by the IRC .
17. The CD must require the IRC to conduct an annual physical inventory of controlled
substances and specially designated items on or about October first of each year as
an annual requirement. This annual inventory requirement shall count as one of the
four quarterly inventory requirements. (Regarding the discovery of loss or theft of
controlled substances, see section 23 below.)
18. The CD must report the following to OHS by October 15th of each year:
The Agency may perform a spot check of Medical Inventory System practices at
any time. Spot checks may be performed by the CD, PCMO, OHS or the Office of
the Inspector General.
Each Medical Office must maintain, on a current basis, a complete and accurate record
of each controlled substances dispensation or disposal. Records for all controlled
substances must also be maintained in a separate DEA Log with secure pages. The log
must reflect the following:
Name of substance;
Form of substance (e.g., 10 mg tablet);
Number of units on hand;
Amount dispensed or destroyed;
Name of person to whom dispensed;
Date of dispense;
Amount dispensed; and
Signature of dispenser
The DEA logbook must be comprised of pages that are sewn into the book
binder or are otherwise secure. A three-hole punch binder with removable
pages documenting the collection of the required data, or a card filing system,
does not meet the requirement of secure pages.
The DEA logbook must be stored securely such as with narcotics, as outlined in
Section 22.1.
The DEA logbook must be maintained and kept on an ongoing basis
without disposal for two years.
22. STORAGE
Peace Corps medical offices must have adequate storage areas for medical equipment and
supplies. Storage areas must be secure. Pharmaceuticals must be stored in climate-
controlled conditions and temperature-sensitive vaccines must be stored in a reliable
refrigerator with a minimum/maximum thermometer. If electricity is unreliable, a back-up
generator is required to operate the refrigerator. Refrigerator temperature should be
checked and documented daily. Specially designated and other items must be secured in a
separate room or container that can be locked when medical staff that have access to the
supplies are not present.
MS 734 section 9 establishes Agency procedures for disposal of medical supplies. It states:
Medical supplies (medicines, dressing material, laboratory reagents, test kits, birth
control products, and vaccines, etc.) with expired shelf life or those that have been
returned to the Health Unit by V/Ts must be destroyed in the presence of the PCMO and
the CD in accordance with local waste disposal and air and water pollution control
standards. Disposal documentation (form PC-734E -- Attachment E) must be retained in
post files as per the Peace Corps records schedule, and a copy provided to the MSICC.
Under no circumstances should returned medications be returned to inventory stock.
Peace Corps posts are authorized to return excess inventoried or nearly expired
medications (excluding controlled substances) that were purchased locally to a local
vendor if the vendor preauthorizes the return for exchange or credit. See TG 200
Section 4.1 for guidance regarding drugs approved for purchase locally. Excess
inventoried medications are those items that will expire before anticipated use. Nearly
expired medications are those items that will expire 60 days before label expiration
date.
Form PC734E is used to document the transfer of items from a post to either another post
or to another agency of the US government. A copy of the form must always be issued to
the MSICC to update the Invent1. PCMO identifies which drugs should be returned.
2. PCMO reviews and validates the credit receipt from the vendor with the Acceptance
Point Clerk (APC).
3. APC will submit a copy to the Collection Officer at post for creation of a bill of
collection (BOC).
4. Collection Officer will submit original documentation to the Medical Supply Inventory
Control Clerk (MSICC) for updating the inventory.
5. Vendor confirms receipt of returned drugs.
6. Credit receipt is filed in medical inventory manual.
7. Count is reconciled quarterly with routine medical inventory.
Disposal procedures vary from one post to another due to local laws. OHS prohibits the
disposal of drugs into any water supply. Drugs may not be disposed down a sink, flushed
down a toilet, discarded into a sewage system, discarded into any body of water, or
otherwise discarded via a water system. OHS recommends that drugs be disposed of, if
determined to be reliable by the PCMO, in collaboration with local medical facilities under
such practices as that which are applied to the disposal of used needles, sharps, or other
biologicals.
Nearly expired or excess inventoried drugs preauthorized by the vendor for return, must
contain the signatures of the PCMO, DMO and vendor verifying the drug and amount of
the return. Records of the transaction must be kept for auditing and tracking purposes (MS
734.9.4-Return of Excess or Nearly Expired Medication).
Peace Corps
Technical Guideline 245
EYEGLASSES
1 . PURPOSE
The purpose of this guidance is to establish procedures for the replacement and repair of eyeglasses
for Volunteers. This Technical Guide line (TG) is based on P eace Corps Technical Guide line (TG)
240 Medical Supplies and Equipment section 15.9.
2. BACKGROUND
Trainees are instructed to bring two pairs of current prescription, good quality eyeglasses when they
enter service. Bringing two pairs of glasses into service ensures that a back-up pair is available in the
even the other pair is lost, stolen, or damaged.
P eace Corps will provide eye care during service in the case of eye injury or changes in visual acuity.
Routine eye care will not be provided unless noted and accommodated due to a medical condition
during pre-service clearance.
Volunteers may receive up to two pair of replacement glasses during Peace Corps Service. Exceptions
to this guidance are at the discretion of the PCMO. Examples of possible exceptions are: 1) a change in
prescription (requires lens replacement only), and 2) extension of service. Refer to section 8.0 below.
3. PRE-DEPARTURE
All applicants with corrected vision are required to have an eye exam and visual acuity testing
performed by an optometrist as part of pre-service medical screening. The optometrist records the
prescription (lens refractive data and frame measurements) on the P C-116 P rescription for
Eyeglasses form (ATTACHMENT A). The optometrist or Volunteer may forward the form to OHS for
inclusion in the Volunteers health record. The optometrist may retain a copy of the form if necessary.
An optometry evaluation is appropriate for refraction and the prescription of corrective lenses. If a
Volunteer complains of reduced visual acuity, visual acuity screening should be performed by the
PCMO using a Snellen chart or similar device. Volunteers who wear glasses should have visual
acuity checked wearing their glasses and not wearing their glasses. Reduced visual acuity is defined
as less than 20/20.
Examinations will not be provided f or non-medical reasons, i.e., renewal of drivers license.
Referral to an ophthamologist is necessary for a complete eye examination when any symptom of
retina l damage or other significant eye problem is found, e.g., eye pain, flashes of light, blind spots,
sudden extreme changes in vision, or eye trauma. Evaluation by an ophthalmologist is also indicated for
follow-up on chronic eye conditions such as diabetic retinopathy or glaucoma.
If no reliable optometrist is available to perform vision testing and refraction, the Volunteer
should see an ophthalmologist for evaluation of decreased visual acuity.
5.1 Repair
PLS will replace damaged lenses; cost cannot exceed $199. The current frames and
prescription can be sent to PLS for new lenses. The volunteer should use his/her
back-up glasses during this period.
PLS will not repair damaged frames.
5.2 Re placement
If possible the Volunteer should present the damaged eyeglasses to the PCMO.
Volunteers may receive no more than two pair of replacement glasses from Peace Corps during
their service. If a Volunteer requires a third pair, they are responsible for the cost.
5 .3 Purchases in Country
Suitable eyeglasses are available in many countries. The P CMO should identify a reliable
source with reasonable prices. A contractual agreement or a discount for P eace Corps
business may be negotiated.
Local purchase is generally preferable as the Volunteer can select the frame style, be
fitted, and can get the new glasses in a timely manner.
The cost of eyeglasses purchased in country is charged to the country budget. Each post
may determine the process to provide eyeglasses for Volunteers based on a cost-benefit
analysis of purchase via a local provider versus a U.S. vendor (PLS).
No more than $199 can be spent on any one pair of eyeglasses; this is the maximum
amount pa id in the US through P LS. Generally posts specify a reasonable, much lower
maximum amount to purchase new eyeglasses in country. The Volunteer must select a
frame style within the allocated amount (per country budget) or personally pay the
cost difference.
When glasses cannot be reasonably obtained locally due to cost, quality, or other
factors, glasses should be purchased through PLS.
The attached form is filled out in its entirety by the optometrist or copied from
the information form PC-116 Prescription for Eyeglasses (located in the
Volunteer health record)
Volunteer chooses a frame from the eyeglass frame catalog which is found on
the Peace Corps intranet using the following path:
Once the form is filled out, send it via e-mail to the PLS inbox
PLS receives it and sends it to a vendor, the vendor fills the order and then the
glasses are sent to PLS to send to post. Once the glasses are received by post,
PLS asks that an order confirmation request form is filled out and sent back to
PLS.
Costs for glasses ordered through PLS are charged to the P LS budget, which has a
contractual arrangement with an optical supply fir m.
PLS also supports the procurement of replacement eyeglasses for active Volunteers
who are temporarily in the U.S. These individuals must have approval to from OHS
to receive glasses. OHS/FS IHC should authorize the glasses via e-mail to PLS. The
PCV should then e-mail the name of the vendor the glasses where the desired glasses
are available, the vendors phone number, and the name of the vendor staff that the
Volunteer spoke with regarding ordering the glasses.
Once PLS knows the price, PLS obligates the money and waits for approval. This
process may take 1-2 days.
PLS will pay up to $199 for eyeglasses. The vendor providing the service must bill
PLS directly and be willing to accept the government purchase card for payment. PLS
cannot reimburse Volunteers for eyeglasses which they have purchased.
Upon approval, PLS will contact the vendor and provide the credit card information
over the phone. The vendor will fax or email the receipt to PLS at 202-692-1151(fax)
or pls@peacecorps.gov.
6. SUNGLASSES
Peace Corps will not supply or replace contact lenses or associated solutions unless their use has
been recommended by an ophthalmologist for a specific medica l condition and appro ved by
OHS during medical screening or field consultation. The PCMO should consult OHS in cases w
here such a recommendation is made. If authorized, contact lenses should be purchased through
PLS or procured locally.
PCMOs should strongly discourage Volunteers from wearing contact lenses while overseas.
Contact lenses, particularly extended use soft contacts, are associated with a variety of eye
infections and other inflammatory problems. One of the most serious risks is infectious keratitis
which can lead to severe corneal damage resulting in permanent blindness requiring corneal
transplantation. The risks of permanent eye damage are exacerbated in the Peace Corps
environment where the Volunteers ability to properly clean the lenses is compromised and
access to a competent ophthalmologist may be delayed during the critical first few hours after
the problem is recognized. Volunteers with a history of complications related to contact lenses
may be prohibited from using them while abroad.
During the last three months of service (including the COS physical), in order to allow the
Volunteer to safely complete service, eyeglasses will only be provided for pre-existing or
newly diagnosed significant visual acuity changes. Repair or replacement of lost, stolen, or
damaged eyeglasses during this time period is at the discretion of the PCMO, and is dependent
on the number of glasses previously replaced during service. Replacement of eyeglasses is
considered treatment and is not covered after COS.
At the 72 hours close of Service (COS) checkout, the PCMO may authorize an optometry
evaluation for any Volunteer complaining of reduced vision or if reduced visual acuity is noted
when tested on a Snellen chart. The PCMO may issue a 127C authorization for evaluation in the
U.S. On the 127C, the PCMO should authorize only the cost of the examination. The cost of new
lenses or glasses is the responsibility of the Volunteer.
Contact Information
PC Point of Contact: Date:
Volunteer Name: Post:
Frame Measurements
Note: All frame measurements are required.
Eye Size Bridge Size Temple Length (Total) Pupillary Distance
Lens Instructions
Dec.
Sphere Cylinder Axis Prism Base
In Out
R
Distance
L
Sphere Seg. Height Seg Width Seg. Inset Total Inset and Dec.
Add for R R MM R MM
MM MM
Reading
L L MM L MM
Total Reading R
(Near Lenses) L
Lens Styles
Single Vision Lenses Bifocal Lenses Trifocal Lenses
Single Vision Straight Top 28 Straight Top 7x28
This prescription will be filled stateside without the Peace Corps Volunteer being present.
It is imperative that all required information is completed to avoid delays and inaccuracies.
HEALTH KITS
1. PURPOSE
To describe the purpose and contents of the health kits supplied to Volunteers. See also Peace
Corps Manual Section (MS) 734 Medical Supplies and Equipment.
2. BACKGROUND
Health kits are supplied to Volunteers to assist in health promotion activities including:
Disease prevention;
Management of common, uncomplicated medical problems;
Prompt management of potentially serious illnesses, e.g., severe diarrhea or malaria, until
the Volunteer can get to the health unit or other health care provider.
Peace Corps Medical Officers (PCMOs) should discuss the proper use of the items in the
health kit during Pre-Service Training (PST) and provide guidance for use and refill in the
Volunteer Health Handbook.
3. POLICY SUMMARY
Health kits consist of a defined core of supplies (Section 4 below) and optional additional
items as determined by the PCMO (Section 5 below).
Health kits may be issued by the PCMO to Volunteers any time after their arrival in
country.
The Post Logistics and Support Division pays for the core health kits. Post procures the
health kits and pays for shipping on their core health kit orders (see TG 240 Medical
Supplies Procurement for ordering information).
Optional items added by the PCMO in country are paid for by Post.
Health kits are for Volunteer use only. The contents are not to be redistributed.
Under the direction of the PCMO,health kits may be replenished from health unit stock
on a scheduled basis.
COSing Volunteers are encouraged to take their health kits and unused contents with them.
Contents of health kits cannot be redistributed. However, the PCMOs can donate the empty
health kit boxes provided they ensure the contents are properly destroyed and the box label
indicated it was a PC health kit is removed. No paperwork is needed as the item is
expendable and would be disposed of as trash or recycled material.
The following list of core contents should be included in all health kits:
Office of Health Services June 2016 Page 1
TG 250
Health Kits
Medications
Health Supplies
5. ADDITIONAL ITEMS
The addition of optional items to the core health kit depends on the incidence of disease in
country, the degree of isolation of individual Volunteers, and the local availability of medical
evaluation and treatment. Any item not listed below will be the responsibility of the
Volunteer.
The following optional items may be added to the core health kit at the discretion of the
PCMO, and with OHS consultation as necessary:
Antibiotics
A broad-spectrum, oral antibiotic may be provided to treat simple skin and upper
respiratory infections, (see TG 635 Common Skin Infections and TG 640 Common
Respiratory Infections).
Choice of antibiotic depends on location (likely organism) and susceptibility pattern. The
PCMO will distribute the antibiotic of choice at PST (see TG 202 Attachment B for
suggestions).
When issuing any antibiotic, the PCMO must document the absence of known allergies in
the Volunteers health record and document that the Volunteer was instructed to report
any antibiotic use to the PCMO.
Anti-malarials
Volunteers are required to carry a Rapid Diagnostic Test for malaria and medication for self-
treatment of presumptive malaria in countries with chloroquine-resistant falciparum malaria
(see TG 202 Attachment B for specific information).
Vitamins
Research is inconclusive about the efficacy of a vitamin supplement in the diets of those
residing overseas. When there is concern about inadequate diet, regular multivitamin
supplementation may be indicated. In any case, multivitamin supplementation should be
considered for any female of childbearing age (for folate) and for Volunteers who are
vegetarian/ vegan (for B12).
If vitamin supplementation is required, a generic multivitamin with iron should be used.
A multivitamin without iron may be used if iron is not well tolerated by a Volunteer.
Toiletries
Toiletries such as shampoo, moisturizing lotion, toothpaste and feminine hygiene products
are not considered medically essential products which must be provided by the health unit.
However, each post may choose to provide feminine hygiene products and other toiletries
as a convenience to PCT/Vs. If a post chooses to provide such products, the PCMOs may
facilitate acquisition and distribution of these items.
Distribution of toiletries does not require clinical documentation in the Volunteers
medical record.
INFECTION CONTROL
1. PURPOSE
The purpose of this guideline is to provide guidance on infection control practices and
procedures for Peace Corps overseas health units.
Additionally, this guideline provides direction regarding appropriate post-exposure treatment and
counseling for staff exposed to blood borne pathogens.
2. BACKGROUND
The objective of infection control practice in the Peace Corps clinical setting is to protect
Volunteers, Peace Corps staff, and the community from exposure to blood and other potentially
infectious materials.
The concept of infection control includes a series of workplace activities designed to reduce the
transmission of blood borne pathogens, reduce the likelihood healthcare acquired infections, and
ensure the safe management of medical waste.
Peace Corps Trainees and Volunteers are screened for, or vaccinated against, blood borne
pathogens and other transmissible diseases, e.g., HIV, hepatitis B, tuberculosis. As such, the risk
of patient-provider or patient-patient transmission of infectious diseases in the Peace Corps
health unit is significantly reduced, but not eliminated.
3. STANDARD PRECAUTIONS
The Centers for Disease Control and Prevention (CDC) recommends Standard Precautions which
are mandated in the Occupational Safety and Health Administration (OSHA) blood borne
pathogen standard. Both standards are designed to protect health care workers from exposure to
blood borne pathogens and are the focus of the Peace Corps infection control program.
Standard precautions are the minimum infection prevention practices that apply to all patient
care, regardless of suspected or confirmed infection status of the patient in any setting where
healthcare is performed. These practices are designed to both protect healthcare providers and
prevent healthcare providers from spreading infections among patients. These precautions should
be employed by all Peace Corps healthcare personnel when caring for patients
Standard precautions include hand hygiene, the use of personal protective equipment (e.g.
gloves, gowns, masks), safe injection practices, safe handling of sharp instruments, safe handling
of potentially contaminated equipment or surfaces in the patient environment, and respiratory
hygiene/cough etiquette.
Good hand hygiene, including the use of alcohol-based rubs (ABHR) and handwashing with
soap and water, is critical to reduce the risk of spreading infections in ambulatory cares settings.
Use of alcohol-based hand rub as the primary mode of hand hygiene in healthcare settings is
recommended by the CDC and World Health Organization (WHO) because of its activity against
a broad spectrum of epidemiologically important pathogens, and because compared with soap
and water, use of ABHR in healthcare settings can increase compliance with recommended hand
hygiene practices by requiring less time, irritating hands less, and facilitating hand hygiene at the
patient bedside. For these reasons, ABHR is the preferred method for hand hygiene except when
hands are visibly soiled (e.g. dirt, blood, body fluids), or after caring for patients with known or
suspected infectious diarrhea (e.g. Clostridium difficile, norovirus) in which case soap and water
should be used.
Hand washing facilities (running water, sink and antibacterial soap) should be readily accessible
in the health unit and elsewhere at post where health workers are reasonably anticipated to
contact blood or other potentially infectious materials during the performance of their duties.
ABHR should be available in all areas where direct patient care is provided. ABHR should also
be carried in go bags and emergency response bags.
Hand-hygiene technique
When decontaminating hands with an ABHR, apply product to palm of one hand
and rub hands together, covering all surfaces of hands and fingers, until hands are
dry. Follow the manufacturers recommendations regarding the volume of
product to use.
When washing hands with soap and water, wet hands first with water, apply the
amount of product recommended by the manufacturer to hands, and rub hands
together vigorously for at least 15 seconds, covering all surfaces of the hands and
fingers. Rinse hands with water and dry thoroughly with a disposable towel. Use
towel to turn off the faucet. Avoid using hot water, because repeated exposure to
hot water may increase the risk of dermatitis. Multiple-use cloth towels of the
hanging or roll type are not recommended for use in health units.
Personal Protective Equipment (PPE) refers to wearable equipment that is intended to protect
healthcare providers from exposure to or contact with infectious agents. Examples include:
gloves, gowns, face masks, respirators, goggles and face shields. The selection of PPE is based
on the nature of the patient interaction and potential for exposure to blood, body fluids, or
infectious agents.
All healthcare personal should routinely wear PPE when the potential for contact with blood,
body fluids, secretions, excretions, and contaminated materials exist. The type and characteristics
of the barriers used depends upon the task and degree of exposure anticipated.
PPE should not permit blood or other potentially infectious materials to pass through to, or reach,
health workers clothes, undergarments, skin, eyes, mouth, or other mucous membranes under
normal conditions of use and for the duration of time that the equipment is being used. Hand
hygiene is always the final step after removing PPE.
PPE should be readily accessible in the health unit and should be removed after use and disposed
of in a plastic trash bag located in the work area.
Gloves
Disposable, single-use gloves should be worn when contact with blood, body
fluids, secretions, excretions, or contaminated items can be reasonably
anticipated. This includes wearing gloves when: (1) performing phlebotomy or
vascular access procedures; (2) processing laboratory specimens; (3) handling or
touching contaminated items or surfaces; and (4) cleaning spills or disposing of
infectious waste.
Gloves are not required when performing basic examinations that involve
touching intact skin or when giving injections as long as hand contact with blood
or other potentially infections material is not reasonably anticipated.
Gloves should be changed as soon as possible if they are torn, punctured, or their
ability to function as a barrier is compromised; after each patient contact; between
tasks and procedures on the same patient; after contact with material that may
contain a high concentration of microorganisms; and after processing specimens.
Gloves should not be washed and should not be used with petroleum-based hand
creams.
Sterile gloves should be used for procedures involving contact with normally
sterile areas of the body.
Masks are used for three primary purposes in healthcare settings: 1) placed on
healthcare personnel to protect them from contact with infectious material
from patients e.g., respiratory secretions and sprays of blood or body fluids,
consistent with Standard Precautions and Droplet Precautions; 2) placed on
healthcare personnel when engaged in procedures requiring sterile technique
to protect patients from exposure to infectious agents carried in a healthcare
workers mouth or nose, and 3) placed on coughing patients to limit potential
dissemination of infectious respiratory secretions from the patient to others
(i.e., Respiratory Hygiene/Cough Etiquette).
Masks may be used in combination with goggles to protect the mouth, nose
and eyes, or a face shield may be used instead of a mask and goggles, to
provide more complete protection for the face, as discussed below. Masks
should not be confused with particulate respirators that are used to
prevent inhalation of small particles that may contain infectious agents
transmitted via the airborne route as described below. The mucous
membranes of the mouth, nose, and eyes are susceptible portals of entry for
infectious agents, as can be other skin surfaces if skin integrity is
compromised (e.g., by acne, dermatitis). Therefore, use of PPE to protect
these body sites is an important component of standard precautions.
Procedures that generate splashes or sprays of blood, body fluids, secretions,
or excretions (e.g., endotracheal suctioning, bronchoscopy, invasive vascular
procedures) require either a face shield (disposable or reusable) or mask and
goggles. The wearing of masks, eye protection, and face shields in specified
circumstances when blood or body fluid exposures are likely to occur is
mandated by the OSHA Bloodborne Pathogens Standard 739. Appropriate
PPE should be selected based on the anticipated level of exposure.
The eye protection chosen for specific work situations (e.g., goggles or face
shield) depends upon the circumstances of exposure, other PPE used, and
personal vision needs. Personal eyeglasses and contact lenses are NOT
considered adequate eye protection.
Disposable or non-disposable face shields may be used as an alternative to
goggles 759. As compared with goggles, face shields provide protection to
other facial areas in addition to the eyes. Face shields extending from chin to
crown provide better face and eye protection from splashes and sprays; face
shields that wrap around the sides may reduce splashes around the edge of the
shield.
Removal of a face shield, goggles and mask is performed safely after gloves
are removed, and hand hygiene performed. The ties, ear pieces and/or
headband used to secure the equipment to the head are considered clean and
therefore safe to touch with bare hands. The front of a mask, goggles and face
shield are considered contaminated
Two mask types are available for use in healthcare:
i. Masks in combination with eye protection devices (e.g., goggles or glasses
with solid side shields, or chin-length face shields): This type of mask
should be worn during activities that are likely to generate splashes, spray,
spatter, or droplets of blood or other potentially infectious materials. If
protection is not worn, eye, nose, or mouth contamination can be
reasonably anticipated. Examples include dental procedures, orthopedic
procedures, inserting arterial lines, and performing lumbar punctures.
ii. Standard face masks: Reduce the transmission of droplet aerosols but do
not provide complete protection from airborne organisms. They may not
filter tiny particles and may not fit the face tightly. For TB precautions see
section 4.1 below.
iii. Disposable CPR masks: Should be used when providing artificial mouth-
to-mouth resuscitation. Masks and ventilations bags, e.g., Ambu bags,
should be available in close proximity to areas where they are likely to be
used.
3.3 Safe Handling of Sharp Instruments
Sharps injuries are the primary mode of transmission of blood borne pathogens in the workplace.
Sharps injuries typically occur when a healthcare worker inadvertently punctures his or her skin
with a hypodermic needle or other sharp device that has been used on a patient and become
contaminated with the patient's blood or other body fluids.
Sharps Containers
Containers for contaminated sharps should be:
Closable, lockable
Puncture resistant;
Leakproof on sides and bottom;
Labeled with the universal biohazard symbol or color-coded red.
During use, sharps containers should be:
Easily accessible to personnel and located as close as is feasible to
the immediate area where sharps are used;
Maintained upright throughout use;
Replaced routinely and not be allowed to overfill.
4. TRANSMISSION-BASED PRECAUTIONS
In specific situations, measures beyond standard precautions are required to prevent the
transmission of infectious agents. These precautions are called Transmission-Based
Precautions. They are designed to reduce the risk of airborne, droplet, and contact transmission
of infectious agents.
There are three types of transmission-based precautions; airborne, droplet, and contact
precautions. They may be used singularly or in combination, but must always be used in addition
to standard precautions.
All laboratory specimens are potentially infectious and may be contaminated with blood borne
pathogens. Health care personnel should always use standard precautions when handling or
processing specimens (see section 3 above).
Persons processing blood and body fluid specimens should wear gloves, wash their hands before
and after completing laboratory activities and should remove protective clothing before leaving
the work area.
When possible, office lab areas should be located in a separate room from the patient care area.
If tests are performed in the same area as patient care, health care personnel should make an
extra effort to thoroughly clean spills and disinfect contaminated surfaces before and after use
(see section 6 below). To control aerosol contamination, PCMOs should not centrifuge
specimens in patient care areas.
5.1 Storage
Specimens of blood or other potentially infectious material should not be stored in the same
refrigerator as medications or food items. If refrigerator space is limited, specimens and
medications may be stored in the same refrigerator provided that the lab specimens are kept in a
sealed plastic bag, stored in a rigid container such as a covered plastic box, and stored on the
bottom shelf. Food should not be stored with either medications or specimens.
Consult the Quest Laboratories reference manual for specific information on specimen
preparation and preservation of individual tests.
Specimens of blood or other potentially infectious material should be placed in containers that
prevent leakage during collection, handling, storage, transport, and shipping. Secondary
containers or bags are required if the primary container is contaminated or if there is the potential
for puncture or leakage of the primary container.
PCMOs should package specimens of blood or other potentially infectious material being
shipped to the U.S. in the following way.
Primary container: Place the specimen in a watertight tube or container, e.g., plastic screw top
serum tube, specimen container, or slide holder. Place adhesive tape around all tops. Avoid
contamination of the outside of the container.
Requisition slip: Place the requisition slip in a ziplock bag. This protects the requisition slip from
leakage or contamination.
Secondary container: Place the primary container and the requisition slip inside the ziplock bag
in a second watertight container with absorbent material. A Styrofoam packing container,
malaria kit container, or other container placed in a leak proof (ziplock) bag is sufficient.
Prior to shipment, secondary container(s) must be placed inside one or two cardboard boxes as
follows:
Double Box: Specimens sent by diplomatic pouch or hand carried to the OMS mail room for
forwarding to U.S. laboratories must be double boxed. The outer box should be addressed to:
Peace Corps Mail Room
1111 20th Street, N.W.
Washington, D.C. 20526
Attention: Lab Specimens
Each inner box must be accurately addressed to its final destination, e.g., Quest, CDC, etc. Each
inner package must contain specimen samples destined for one and only one U.S. laboratory.
Single Box: Double boxing is not required if the package is sent directly from post to a U.S. lab.
A single cardboard box addressed directly to the reference is sufficient.
Rigid mailing sleeves, if properly reinforced for overseas shipment may, may be used instead of
boxes for shipment of specimens.
5.5 Labeling
6. HOUSEKEEPING
The PCMO is responsible for maintaining the health unit in a clean and sanitary condition. This
includes establishing procedures for the routine cleaning and decontamination of the health unit
and for ensuring staff compliance with these procedures. Decontamination refers to either
sterilization or disinfection.
Standard housekeeping procedures include: (1) sterilization and disinfection of instruments and
equipment; (2) disinfection of environmental surfaces; (3) disinfestation (pest control); and (4)
disposal of waste (see section 7 below).
PCMOs must use disposable, single-use, instruments whenever possible. This includes
disposable needles and syringes, scalpels, probes, thermometers, speculums, anoscopes,
irrigation kits, suture kits, etc.
All non-disposable instruments and equipment must be sterilized or disinfected. The PCMO is
responsible for ensuring that reusable equipment is appropriately sterilized or disinfected prior to
reuse. Sterilized and disinfected instruments should be stored in clean, dry, airtight containers.
Instruments should not be overlapped or piled in a basin or container during the process of
disinfection or sterilization to ensure instrument surfaces contact disinfectant solution.
In order to ensure adequate results, all visible dirt, debris, blood, oils and other substances must
be removed from instruments or surfaces by scrubbing with hot soapy water prior to any
disinfection or sterilization procedure.
Standard precautions, PPE and sharps precautions must be used when handling patient-care
equipment and instruments that have been contaminated with blood, or other body fluids.
STERILIZATION AND DISINFECTION SUMMARY
6.2 Sterilization
Sterilization is a process that destroys all microorganisms, including viruses and spores.
Sterilization should be used for instruments or devices:
That enter sterile tissue, e.g., surgical instruments, suture kits, irrigation kits,
dressings and drapes
That enter the vascular system, e.g., needles or IV catheters
Through which blood flows, e.g., intravenous supplies
That contact mucous membranes or non-intact skin (may also receive high-level
disinfection if they cannot tolerate high heatsee section 6.2 below)
Methods of Sterilization:
Autoclave
Autoclaving is the only method of sterilization endorsed by OHS. Sterilization is
achieved with a steam or moist heat autoclave at temperatures of 250-270F (121-
132C). Posts should procure or have access to an autoclave if non-disposable
sterile instruments are required in the health unit.
PCMOs should follow the manufacturers instructions supplied with the autoclave
to ensure proper results. For most small autoclaves, unwrapped instruments are
autoclaved for 20 minutes and small wrapped packages for 30 minutes at the target
temperature. The timer should be set only after the appropriate target temperature
has been reached. A steam or moist heat autoclave should be used with distilled
water to prevent scale deposits on the instruments, and should only be used for heat
resistant items.
Sterilized instrument packs should be carefully stored in a clean, dry, dust-free area.
If the integrity of the package is maintained, plastic instrument packs may be stored
for a maximum of one year. Muslin or crepe-wrapped packs may be stored for a
maximum of two months. Unwrapped instruments should be used immediately or
aseptically placed in a sterile container.
High-level disinfection is a procedure that kills all forms of microorganisms but may not kill
large numbers of bacterial spores.
High-level disinfection methods are used for:
Disinfecting equipment, instruments, and devices that come into contact with mucous
membranes or non-intact skin, e.g., thermometers, vaginal speculums, endoscopes,
and other devices that cannot be sterilized by heat.
In general, PCMOs should not use high-level methods of disinfection for instruments that can be
sterilized.
High-level disinfectants should not be used for cleaning environmental surfaces or for cleaning
spills.
Hydrogen Peroxide
A 6% hydrogen peroxide solution is safe and effective to use on medical
instruments. However, it will damage the external surface of rubbers and plastics
and will corrode copper, zinc, and brass instruments after prolonged use.
Disinfecting blood and body substance spills (see Section 6.7 below)
Disinfecting environmental surfaces that have been contaminated with blood or
body substances (see Section 6.6 below)
For disinfecting small spills in general patient care areas and environmental
surfaces that have been contaminated with blood or body substances, use bleach
(5.25% sodium hypochlorite), diluted 1:50 with water (see section 6.6 below for
additional information on cleaning environmental surfaces and ATTACHMENT B
for guidance on the preparation of chlorine disinfectants).
Alcohol
A 70-90% alcohol solution may be used for cleaning smooth hard surfaces and
instruments or devices that contact intact skin. Contact time: 10 minutes.
Peroxide
A 3% peroxide solution may be used for cleaning smooth, hard surfaces, rubber
tubing, and catheters. Contact time: 20 minutes.
Bleach should be in contact with any instrument for at least 20 minutes, thoroughly
rinsed with sterile water following disinfection, and air dried or dried using a sterile
cloth. Bleach compounds will corrode stainless steel instruments after prolonged
use. See ATTACHMENT B for guidance on the preparation of chlorine
disinfectants.
Phenolics
Phenolics, e.g., Lysol, may be substituted for bleach and may be used to disinfect
smooth hard surfaces. It is a skin irritant and should not be used on linens or on
surfaces that contact skin. It is also corrosive to metal. Contact time: 10 minutes.
All equipment surfaces, working surfaces, and environmental surfaces, e.g., counter tops, exam
tables, bed rails, carts, faucets, door knobs, toilets and other frequently touched surfaces in the
health unit should be cleaned on a routine basis (at a minimum every week) and decontaminated
after contact with blood or other potentially infectious materials.
Bins, pails, cans, and similar receptacles intended for reuse, that have a reasonable likelihood of
becoming contaminated with blood or other potentially infectious materials, should be inspected
and decontaminated on a regular basis and cleaned and decontaminated immediately or as soon
as feasible upon visible contamination.
6.7 Spills
Spills of blood or body fluids or excreta, should be decontaminated as soon as possible with a
high level disinfectant. A 1:10 dilution of bleach or a chemical germicide should be used for this
purpose. When cleaning up a spill PCMOs should use the following procedures:
Always wear gloves
Apply absorbent material, e.g., paper towels, directly to the spill
Remove all visible organic matter and debris from the spill area
Flood the area with 1:10 dilution of bleach or other disinfectant
Allow to stand for 10-15 minutes
Remove and discard the toweling with the spill material in a plastic bag properly
labeled with the biohazard sign
Clean the surface with a detergent or soap and water
Terminally disinfect the surface with a 1:10 dilution of bleach
Insects and rodents are known carriers of disease. Effective control measures should be instituted
to avoid infestation of the health unit. Windows should be screened or covered with mosquito
netting, drains should be plugged when not in use, and other insect avoidance measures should
be used in the health unit.
Peace Corps posts may consult the Occupational Safety and Health Officer at the U.S. Embassy
if necessary. This individual should be familiar with locally available, safe, appropriate, and
effective pest control measures.
PCMOs should set up a waste disposal process in the health unit to facilitate the safe
management of infectious waste. This includes the separation of infectious waste from general
health unit trash.
Standard Precautions and disposal methods must be used when handling and disposing of
infectious waste. These disposal methods are discussed and summarized in the table and text
below.
Standard precautions should always be used when handling and disposing of sharps.
Prior to disposal, disposable needles, syringes, scalpels, and other sharp items should be placed
intact into puncture-resistant leak-proof sharps containers (see section 3.3 above). PCMOs
should prepare sharps containers for disposal in the following way:
Place a puncture resistant lid on the container when it is two-thirds full
Secure the lid with duct tape or other adhesive material. The duct tape may not serve
as a lid itself
Seal the container prior to removal to prevent spillage or protrusion of contents
during handling, storage, transport, or shipping
Place the container in a secondary container if leakage is possible
Do not reuse, open or manually clean sharps containers
High temperature incineration is the recommended method of disposal for sharps and
sharps containers. If possible, PCMOs should attempt to locate an in-country hospital,
medical facility or commercial facility with an incinerator and arrange for incineration
locally.
In most cases a local incinerator can be identified. Frequently, incinerators are not
available in Peace Corps countries. If a commercial incinerator is not available locally,
an incinerator may be constructed from a 220-litre (55 gallon) oil or fuel drum. Peace
Corps posts may arrange to have this type of incinerator constructed for disposal of
infectious waste. See ATTACHMENT C for instructions on how to construct an
incinerator. See ATTACHMENT D for instructions on burning waste in an
incinerator.
Sharps containers may also be shipped back to the U.S. for incineration. This is
accomplished by procuring special sharps containers that are addressed to an
appropriate facility in the U.S. and labeled for U.S. disposal. The price of the container
includes the cost of incineration. These containers may be procured through PLSPLS.
Some posts may be able to arrange for the transportation of sharps to an appropriate
facility for disposal through the Department of Defense. PCMOs should discuss this
option with the Defense Attach at the U.S. Embassy.
If these options are not available the PCMO may consider using one of the disposal
options outlined below (see section 7.4).
Solid infectious waste includes disposable supplies, dressings, gowns, gloves, gauze, bandages,
drapes, etc., that have been contaminated with blood or other potentially infectious material. It
also includes pathological and microbiological waste that contains blood or body fluids,
specimen containers, and used test kits that are not considered sharps.
Prior to disposal, solid infectious waste should be placed in a sturdy, impervious bag to
prevent leakage of the contained items. The bag should be closable and must be clearly
labeled with the universal biohazard symbol followed by the word biohazard. Red
bags or containers may be substituted for the label. Standard biohazard bags can be
procured from most vendors or through PLS.
Prior to removal from the area of use, the bag should be closed to prevent spillage or
protrusion of the contents during handling, storage, or transport. A secondary container
or bag should be used if the outside of the primary bag is contaminated, if the items are
heavily soiled, or if there is the potential for puncture or leakage.
Incineration is the recommended method for disposal of infectious waste bags. If these
options are not available the PCMO may consider using one of the disposal options
outlined below (see section 7.4).
Liquid infectious waste includes, but is not limited to, blood, blood products, suctioned fluids,
excretions, secretions, and used disinfectants. Liquid waste should be poured carefully down an
isolated drain or toilet.
3. Non-sharp infective waste may be burned in an open pit and then disposed of in a
sanitary landfill. See ATTACHMENT D for how to burn waste in a pit. In general,
open burning is not a reliable method of treating infectious waste and should only
be used as a last resort.
7.5 Linen
Contaminated linen, e.g., non-disposable gowns, drapes, bedding, etc., should be handled,
transported, and processed in a manner that prevents contamination of the person handling the
linen and the environment. Linen should be sealed in a plastic bag with a biohazard label until
laundered and not mixed with other household laundry.
Standard precautions should be used when handling linen soiled with blood or other potentially
infectious materials.
Linens should be washed in a washing machine with hot water, detergent, and one cup of
household bleach. Items may be washed by hand after soaking at least ten minutes in hot water,
detergent, and 2 oz (4 tablespoons) of household bleach per gallon of water (5% solution).
When caring for Peace Corps Volunteers, PCMOs and other health care personnel are at low risk
of exposure to blood borne pathogens due the fact that (1) the HIV status of Volunteers is known
at the time of medical clearance; (2) the rate of HIV seroconversion of Volunteers is roughly
1.5/10,000 Volunteer/Trainee years; and (3) all Volunteers are vaccinated for Hepatitis B.
Additionally, according to the 2011 CDC report, Occupational HIV Transmission and Prevention
among Health Care Workers, Through December 2001, there were 57 documented cases of
occupational HIV transmission to health care workers in the United States, and no confirmed
cases have been reported since 1999.
All posts, however, are required to have in place a program for reporting, evaluating, testing,
treatment and follow-up of exposure incidents that occur in the workplace. The PCMO, together
with the Country Director (CD), is responsible for implementing this program.
Peace Corps staff includes post employees or contractors, who may be U.S. or
host-country nationals. Any staff member may experience an occupational
exposure. As such, their individual health benefits will vary, and the authority for
Peace Corps to provide or pay for management of an occupational exposure
must be worked out on a case-by-case basis. In these situations, OHS will work
with the Office of Contracts, Region, and the Office of the General Counsel to
ensure that the necessary authorities and services are provided in a timely
fashion.
Posts are responsible for identifying and training staff holding positions or job classifications in
the workplace that may place them at risk for exposure to blood borne pathogens or other
potentially infectious materials regardless of whether protective equipment is used by the
employee. Jobs and tasks at Peace Corps posts that may have occupational exposure to blood
borne pathogens include, but are not limited to:
PCMO
Health unit personnel
Drivers transporting blood, or specimens
Cleaning staff
All Peace Corps staff at risk of occupational exposure to blood or other potentially infectious
materials should be strongly encouraged to obtain the Hepatitis B vaccine series. Prior to
vaccination staff members should be (1) educated on the modes of transmission of Hepatitis B;
(2) instructed on methods that will prevent or reduce exposure of Hepatitis B, e.g., use of
personal protective equipment; and (3) given information on the efficiency, safety, and benefits
of vaccination. Post is responsible for providing this education.
Staff members should obtain the vaccine locally from a health care provider with access to a
reliable source of vaccine. Post is encouraged to assist eligible staff members who desire
vaccination with the vaccination process. If vaccination can not be obtained locally, the PCMO
or the CD should contact OHS for guidance.
Staff members may or may not have to pay for the vaccine depending upon their
employment/contract status.
All Peace Corps staff who may encounter blood borne pathogens as a part of their work
responsibilities should be educated and instructed on immediate management of an exposure.
Specifically, if an exposure occurs, staff members should:
Flush eyes and mucous membranes with clean water for at least five minutes
Wash all cuts, wounds, and abrasions with soap and water; apply first aid
Report the incident to the PCMO or the CD
The PCMO or the CD is then responsible for conducting a confidential investigation of the
incident, completing an incident exposure report (see ATTACHMENT E), and contacting OMS
for guidance on appropriate evaluation and testing.
Appropriate post-exposure evaluation, testing, prophylaxis and follow-up for the source
individual and the exposed employee are determined on a case-by-case basis by by post in
consultation with OHS. After completing the incident exposure report, the PCMO should inform
the CD and contact OHS for guidance and management recommendations.
Testing the Source Individual
The source individual is the person whose blood or body fluids are the source of an
occupational exposure. The management of PCMO or other healthcare worker needle
sticks or other exposure incidents in the Peace Corps workplace relies primarily on
testing the source individual for Hepatitis B, Hepatitis C, and HIV to evaluate the
possibility of transmission.
Post may be asked to: (1) identify the source individual; (2) counsel the source
regarding the need for testing; (3) obtain consent for testing; (4) make arrangements to
have the source individual tested as soon as possible for HBV, HCV, and HIV
infection; and (5) report the results of the testing to the source individual, the exposed
staff member, and to OHS.
In most cases the source individual is a Volunteer and testing is done through the Peace
Corps health unit. If the source individual is a staff member, post may be asked to
facilitate testing locally. If reliable testing cannot be obtained locally, post should
contact OHS for guidance.
Post may be asked to offer prompt evaluation and baseline testing for HBV, HCV, and
HIV infection to the exposed staff member. The staff member has the right to refuse
either or both. If the staff member desires evaluation and testing post may be asked to
facilitate arrangements.
In most cases, the evaluation is done locally by a health care professional with access to
reliable testing facilities. Evaluation should include counseling regarding the possible
use of prophylactic treatment after HIV exposure. If reliable evaluation and testing
cannot be obtained locally, post and OHS will collaborate to make other arrangements.
Post should contact OHS for assistance.
Posts should provide the evaluating health care professional with the following
information:
A copy of the Incident Exposure Report to include a description of the
exposed staff members duties as they relate to the exposure incident and a
description of the route of exposure
Results of the source individuals blood testing, if available
Medical records or findings relevant to appropriate treatment of the staff
member, including vaccination status
Under certain circumstances, OHS may ask post to obtain a written opinion from the
evaluating health care professional that includes the following information:
Recommendations for Hepatitis B vaccine and documentation if the employee
received the vaccine
Recommendations for HIV post-exposure prophylaxis and documentation of
any treatment initiated
Statement that the exposed staff member has been informed of the results of
the evaluation and recommendations about any exposure-related conditions
that require further evaluation and treatment
In most cases, if the source Volunteer has hepatitis C, post is asked to arrange for
counseling and follow-up for the staff member by the employees local health care
provider.
TG 260 Infection Control serves as a standard exposure control plan for overseas posts.
PCMOs are encouraged to modify the plan to include post-specific practices and procedures.
The PCMO, with support from the country staff and OMS, is responsible for implementing and
assisting post personnel in maintaining compliance with the plan. The plan should be reviewed
and updated whenever necessary to reflect new or modified tasks and procedures that affect
occupational exposure, and to reflect new or revised employee positions with occupational
exposure.
REFERENCES:
Centers for Disease Control and Prevention: Guidelines for Transmission Precautions, 2007.
Centers for Disease Control and Prevention: Guide to Infection Prevention for Out Patient
Settings, 2014.
Centers for Disease Control and Prevention: Guideline for Disinfection and Sterilization in
Healthcare Facilities, 2008
Infection Control for Viral Hemorrhagic Fevers in the African Health Care Setting. World
Health Organization, CDC, US DHHS, December 1998.
PACKAGING SPECIMENTS
PREPARATION
USE
BUILDING AN INCINERATOR
BURNING WASTE
Place the incinerator far from the normal traffic flow of the health facility.
Watch the fire and frequently mix the waste with the metal
bars to be sure all the waste is burned.
When the fire has gone out, empty the ashes into a pit.
Locate the pit far from the normal traffic flow of the health facility.
Dig a pit that is 2 meters deep. It should be wide enough to hold all
contaminated waste material.
Watch the burning to make sure all the waste is completely destroyed.
When the fire has gone out, if any waste remains, repeat the steps for
burning.
When no waste remains and the fire is out, cover the ashes with soil.
Before the pit becomes completely full, cover it with soil so that no
pieces of waste are visible or are too close to the surface. The pit
should be closed when it is covered by one-half meter of soil.
Reference: Centers for Disease Control and Prevention and the World Health Organization. Infection
Control for Viral Haemorrhagic Fevers in the African Health Care Setting. Atlanta, Centers for Disease
Control and Prevention, 1998: 1-198.
TG 260 ATTACHMENT E
INSTRUCTIONS: To be completed by the PCMO, or other qualified individual. When complete, fax one copy
to the Office of Medical Services and file the original report in the Health Unit.
Describe in detail how the incident occurred. Include type and brand of devices involved:
Treatment received, if any, e.g., Hepatitis B vaccine, HIV post-exposure prophylaxis, HCV
exposure counseling. Include follow-up and outcome: