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LISTENING TEST In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book. PART 1 Directions: For each question in this part, you will hear four statements about a picture iin your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time. Sample Answer ®®&eo0 Example Statement (C), “They're standing near the table,” is the best description of the picture, so you should select answer (C) and mark it on your answer sheet. ARMFEW CIE http://club.topsage.com/forum-113-1.html Go on to the next page. 3 ARM FEN CIE _ http://club.topsage.com/forum-113-1.html ARM FEN CIE — http://club.topsage.com/forum-113-1.html Go on to the next page. 5 ARM FEL CIE _ http://club.topsage.com/forum-113-1.html ARM FEN CIF _ http://club.topsage.com/forum-113-1.html 10. Go on to the next page. 7 ARM FEL CIE _ http://club.topsage.com/forum-113-1.html PART 2 Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet. Sample Answer Example eee You will hear: Where is the meeting room? You will also hear: (A) To meet the new director. (8) It's the first room on the right. (C) Yes, at two o'clock. The best response to the question “Where is the meeting room?" is choice (B), “It’s the first room on the right,” so (B) is the correct answer. You should mark answer (B) on your answer sheet. 11. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet. 42. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet. 13. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet. 44. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet. 15. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet. 16. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet. 17. Mark your answer on your answer sheet. 32. Mark your answer on your answer sheet. 48. Mark your answer on your answer sheet. 33. Mark your answer on your answer sheet. 19. Mark your answer on your answer sheet. 34. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet. 35. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet. 36. Mark your answer on your answer sheet. 22, Mark your answer on your answer sheet. 37. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet. 3B. Mark your answer on your answer sheet. 24, Mark your answer on your answer sheet. 39. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet. 40. Mark your answer on your answer sheet. ARM FEW IE http://club.topsage.com/forum-113-1.html PART 3 Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time. 41. Where will the woman go? 44, What is the problem? (A) On vacation (A) The man forgot his password. (8) Ona business trip (B) The man's computer has a virus. (C) To an international conference (C) The man's phone is not working. (0) To study abroad for the summer (D) The man cannot find an important file. 42. What does the man say about holding ‘the mail? What does the woman suggest? (A) There will be a weekly charge. {A) Calling a technician (B) Mail can be held for up to one month. {B) Speaking with the supervisor (C) The woman has to fill out an (C) Looking in the storage room application. (0) Consulting the user's manual (0) A two-week notification must be - given beforehand. 46. What will the man most likely do next? (A) Go to the stor room 43. When will delivery resume? e Cook inthe tle aabinet (A) On August 2 (C) Visit another department (B) On August 12 (D) Write down the information (C) On August 20 (D) On August 22 Go on to the next page. 9 ARM FEW IE http://club.topsage.com/forum-113-1.html 47. 49. 51, 52. 10 What does the woman ask about? (A) Amug (8) Aciock (©) A brief case (0) Apicture frame Who does the woman want to buy the item for? (A) Herself (B) A friend (©) Aco-worker (0) Her grandmother What does Ralph mention about the item? (A) It was on sale. (8) itis handmade. (C) Its from Germany. (0) It can be personalized. Where does Mr. Faulkner work? (A) In aclassroom (@) Ina restaurant (C) na department store (0) In a manufacturing plant ‘What will Mr, Faulkner do? (A) Retire (8) Be promoted {C) Change jobs (0) Hire employees ‘What does the woman mention about Mr. Faulkner? (A) He motivated employees. (8) He helped increase sales. {C) He eamed a prestigious award. {D) He knows a lot of people in the industry. 53. 57. What is the topic of the workshop? (A) Public speaking (8) Managing a team (C) Effective negotiations (0) Communication strategies What does the woman say about the Saturday workshop? (A) Itis too expensive. {B) It is more convenient. {C) She has attended it before. (0) She has never heard of the speaker. ‘What does the man offer to do? (A) Give the woman directions (8) Send the woman a brochure (C) Reserve a seat for the woman (0) Waive the woman's registration fee What will happen Friday moming? (A) The man will hold on interview. (B) The man will meet with the woman. (C) The man will give a presentation. {0} The man will review an important campaign. What is inferred about the woman? (A) She is the man's boss. {B) She works as an editor. (C) She has seen the presentation. (0) She is familiar with Caplan Paper. What time will the speakers meet? ARM FEW IE http://club.topsage.com/forum-113-1.html 59. Why does Rashid call Judy? (A) Her reports are late. (B) He needs help with the budget. (C) He is finished with an assignment. (D) She did not respond to his e-mail. 60. What is Judy doing? (A) She is writing a proposal. (B) She is reviewing a report. (C) She is editing an article. (D) She is reading a document. 61. What will most likely happen next? (A) Rashid will send another e-mail. (B) Judy will visit Rashid’s office. (C) Judy will send Rashid her reports. (D) Rashid will give Judy his phone number. 62. What does the man ask the woman about? (A) The dates of a sale (©) The cost of a service {C) The location of a store (0) The arrival of a shipment 63. When will the woman return the shoes? (A) In the aftemoon {B) The following day (C) Two days later (D) The following week 64, What does the man give the woman? (A) Acoupon (B) Acatalog (©) Areceipt (0) An order number 65. 66. 67. 68. 69. 70. Where might this conversation take place? (Ata bookstore (B) At a restaurant (C) Ata supermarket (0) At a department store ‘What does the customer want to do? (A) Use a coupon {B) Retum an item (C) Exchange an item (0) Place an order for an item What information must the customer give? (A) An address (8) A phone number {C) A membership number (0) A credit card number ‘What is the conversation mainly about? (A) A magazine (8) Anews story (©) Company stock (0) A public relations agency What does the man say about Business Universe? (A) He subscribes to it. (8) It has good stock tips. {C) They have a good reputation. (0) It usually has interesting articles. What does the man offer to do? (A) Loan the woman a magazine (8) Recommend a good restaurant (C) Recommend a broker to the woman (0) Give the woman contact information Go on to the next page. Ww ARM FELIZ http://club.topsage.com/forum-113-1.html 71. 72. 12 PART 4 Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time, What event is being announced? (A) A demonstration {B) A holiday sale (C) A grand opening (D) A public hearing What is Merchant Transit planning to do? (A) Offer a discount (B) Raise train fares (C) Buy new train cars (0) Add new train routes 76. Where will customer opinions be posted? (A) On a Web site @) In anewsletter (C) Ina news article (D) Ona bulletin board 74. 75. What issue does the speaker address? (A) Falling sales (®) Declining profits (C) Growing competition (0) Increased customer demand What is Quicklink? (A) Video gaming software (®) Tax preparation software (C) Word processing software {D) Instant messaging software ‘What does the speaker ask the audience to review? {A) Product inventory (8) Information on a competitor (C) Expense reports for the year (0) Sales figures for the past month ARMFEWL IE http://club.topsage.com/forum-113-1.html 77. 78. 79. 81. What is the exhibit about? (A) Local artists (8) Art and nature (C) Historical photographs {D) The history of Tennyson County When will films and musical performances take place? (A) On Friday (8) On Saturday (C) On Sunday (D) On Monday What will happen on June 27? (A) There will be a picnic. (8) There will be a speech. (C) There will be a contest. (D) There will be a festival. Who might Mr. Lee be? (A) A salesperson (B)A travel agent (C) A radio show host (0) An airline employee What does Mr. Lee suggest? (A) Checking in all luggage (B) Taking a picture of the luggage (C) Buying insurance for the luggage (D) Purchasing the three-piece luggage set ‘What will most likely happen next? (A) Acommercial will air. (8) A reservation will be made. (C) Mr, Lee will continue to talk. (0) Mr. Lee will collect the tickets. 83. 84. 85. 87. 88. What is the speaker doing? (A) Accepting an award (8) Holding an auction {C) Organizing an event (0) Overseeing a contest How long has Reading Advantage been in operation? (A) For one year (©) For three years (C) For five years (0) For seven years Who is Michelle Gray? (A) A donor to an organization (8) An administrative assistant (C) The president of an organization (0) The spokesperson for an organization Who is the intended audience for the talk? (A) The owners of an office building (B) The employees of an office building (C) People interested in owning an apartment (0) People interested in renting an apartment What does the speaker say will happen on the 15th of every month? (A) Rent will be collected, (B) A staff meeting will be held. (C) Building inspections will take place. (0) Apartments will be shown to potential renters. Where does the speaker say detailed information can be found? (A) Ina pamphlet (8) Inacontract (C) Ona Web site (0) Ona bulletin board Go on to the next page. 13 ARM FEW IE http://club.topsage.com/forum-113-1.html 89. Who might the speaker be? 95. Who is the advertisement for? (A) Anews anchor (A) People interested in traveling (8) Tasksette's chairman (B) Pople interested in bookkeeping (C) The Lincoln Town Mayor {C) People interested in trading stocks (0) Taskette’s spokesperson (D) People interested in financial news 90. According to the speaker, why did 96. What special feature is mentioned in the Mr. Wallace decide to move the plant? advertisement? (A) To be near trucking facilities (A) E-mail stock alerts (8) To be closer to Taskette’s customers {B) A spreadsheet creator (C) To be closer to its main headquarters (C) Discounts on air fare (0) To provide jobs to the local (D) Breaking financial news updates community ; 97. According to the advertisement, what is 91. When will the move take place? provided on the Web site? (A) In earty June (A) Acoupon code (8) In tate June (8) A critic's review (C) In early July (C)A list of features (0) In late July (0) A free trial version 92. What is the purpose of the talk? 98. What sport is being discussed? (A) To inform a client about a policy (A) Soccer (B) To update executives about a project (8) Football (C) To notify employees about a new (C) Baseball policy (0) Basketball (1) To tell new employees about the ( Somnary P 99. What does the speaker say about Mr. Marlboro? 93. What type of company is Emerson? (A) He broke atic. A) Alaw firm (@) He was injured during the game. (8) An accounting firm (C) He is the team’s leading scorer. (C) A publishing company {D) He received a penalty from the (0) An advertising agency referee. 94, What does the woman say she willhand 100. According to the speaker, what will 4 out? (A) An outline (8) Ahandbook (©) A contract (0) A memorandum happen the following Friday? (A) The Dazzters will play in the championship game. (8) The Dazziers will play against the Memphis Snakes. (C) The Dazziers will sign autographs at Tarrytown Stadium. (0) The Dazzlers will trade Derrick Livingston to another team. This is the end of the Listening test. Tum to Part 5 in your test book. ARM FELIZ http://club.topsage.com/forum-113-1.html READING TEST In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet, Do not write your answers in your test book. PART 5S Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the ‘sentence. Then mark the letter (A), (8), (C), or (D) on your answer sheet. 101. Alexis ------- her Canadian dollars for 104. Raymond and Howell proposed job cuts ‘Yuan Renminbi before her trip to Beijing. following a two-year decline in sales (A) exchange se (8) exchanged A) figures {C) exchanging (B) actions (D) exchangeable {C) employers (0) information 102. Comwall Research Facility in Salem primarily focuses on lung cancer 105. After the United States government research ------- treatment. reported ------- consumer demands for (@)s0 gasoline, market oil prices closed at $72 (@) nor abarrel. (C) but (A) weaken (0) and (8) weakest (C) weakness 103. Fields Bank offered credit lines of up to. (0) weakening $10,000 at ------- interest rates to attract more small business owners. 106. Parker College is hosting workshops (A) easy -- March that will provide (®) reduced information on the schoo!'s academic (C) pleasant programs, application process, and (0) financial financial assistance. (A) opposite (8) alongside (C) throughout (O) underneath Go on to the next page. 15 ARM FEW IE http://club.topsage.com/forum-113-1.html 110. 107. Judge Gagan is ------- to deliver a verdict in the case today. (A) expect (©) expected (C) expectable (0) expectation 408. Fair Oaks Transit trains were back on schedule Monday after a mudslide disrupted last Friday morning's (A) section (8) commute (C) tracking (0) beginning 109. Billboards, graffiti, trash, and tangled telephone wires can 10 visual pollution, (A) contribute (B) contribution (C) contributive (0) contributabie Depending on the outcome of negotiations, Caspian Air ------- offer flights to Bertin and Copenhagen from Kova Airport. (A) be (B)has (C)did (D) may 111. Dentimax’s latest marketing campaign for their Little Teeth ------- is aimed at the parents of infants and small children. (A) target (8) products (C) commerce (0) technician 16 112. 113. 114, 115. 116. A spokesperson for Solaris International announced that the company would on strengthening investor relations in South America. (A) repeat {B) surpass (©) franchise (0) concentrate ‘The Feman Gallery will feature the works of impressionist ------- Antonio Pernice in their spring exhibit. (A) paint (8) painter (C) painted (0) painting The Healthcare community was shocked -+----- Ricardo Peter's resignation after only one year as president of Healthcorps, in (8) up (Chor (0) by Bus tickets can be - the Roadways Web site. (A) centered (8) resolved (©) purchased (0) summarized - in advance on Find the lowest mortgage ----——- available in your area by using our free search tool. (A) rates. (8) height (©) placement (0) partitions ARM FEW IE http://club.topsage.com/forum-113-1.html 118. 422. 417. Alanis bought renter's insurance to her personal belongings while living in an apartment. (A) protect (8) protector (©) protection (0) protective hiring a caterer, Jill suggested that each person prepare a dish for the picnic. (A) Next to (8) Owing to (C) instead of (0) Because of 119. According to a senior tourism the world’s largest travel fair will open in Berlin next week. (A) lead (B) export (C) author (0) official 120. The Papillon Foundation ------- a $5,000 check to the Red Cross for the company's donation drive. (A) present (8) presented (C) presentable (D) presentation .-- Raquelle Esposito uses bright colors and light fabrics in her spring fashion collection. (A) Dealer (8) Designer (C) Assistant (D) Accountant Hf Maureen is transferred to the Washington bureau, we will have to hire a new employee to replace -------. (A) she (8) her (C) hers (0) herself 123. 124, 125. 127. 128. Maria King, the head of King Productions, is scheduled to —---- at the 14th Annual Conference on Women in the Media. (A) speak (8) feature {C) contro! {D) remember In a 20-minute address to computer science students, the CEO of Electro-lite discussed the availabilty of technology jobs in today's jab ——---. (A) market (8) maximum {C) document {O) department Muriel Ali is the landlord of a ------- brownstone apartment building in Brooklyn. (A) loyal {B) forever (C) historic (0) recorded When stocks of Jade Co. ------- public, shares increased by more than five percent. (A) go (8) goes (C) gone {D) went. All Dressed Up, a popular song by jazz musician Lonny Dangerfield, is featured in ------- for Bridgeport Custom Tailors. (A) charts (B) advances: (C) recordings (0) commercials Governor Ogden's new economic policies will focus on -—----- more jobs in Paxton County. (A) create (B) creation (©) creating (0) creative Go on to the next page. ARM FELIZ http://club.topsage.com/forum-113-1.html 130. 131. 132. 133. 134. 18 |. Residents of Pine Beach are divided over plans for a highway aimed at reducing traffic ------ by vacationers every year. (A) implied (8) restored (C) generated (0) complicated All international orders are —----- via Global Express Mail within five to ten business days. (A) spent (8) enrolled (C) collected (0) delivered For a limited time only, this exquisite collector's item will be offered at forty percent off of the original ————-. (A) price (8) piece {C) challenge {0} certificate Despite the delayed release of their digital video recorders, Vibrant Electronics’ share ------- to grow, (A) continue (8) continues (C) continuing (0) to continue Food products containing chocolate are Subject to a ------- of up to 35 percent when imported to Japan. (A) test (8) tariff (C) souvenir (0) shipment The Hinman University Math Team - in the 27th annual International Collegiate Math Olympics. (A) participate {B) participant (C) participated (0) participative 135. 136. 137. 138. 139. Mr. Voorhies planned to send the dresser and bed that ------- purchased in Bali to the Nethertands. (A) he (B) his (C) him (0) himself Actress Lisa Ross-Ellis filed a lawsuit against The Entertainment Files magazine over false ------- made in their November issue. (A) accuse (B) accusative (©) accusations (D) accusatory Although subway fare was cheaper, Danielle chose to take a taxi to the concert hall --——- she would not be late. Aso (B)or (C) but (0) and According to the travel Web site, many travelers ------ staying at the Reliant Hotel in Hanoi. (A) testify (8) conclude {C) recommend (0) disappoint Students taking the entrance exam are required to provide their student ------- number. (A) identify (8) identifiable (C) identifiably (0) identification mae to use crutches for six months severely limited Mr. Locke’s ability to work in the shipping facility. (A) Has (B) Have (C) Having (0) Has had ARMFEW IE http://club.topsage.com/forum-113-1.html PART 6 Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four answer choices are given below each of the sentences, Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet. Questions 141-143 refer to the following article. Brennan State University Alumni Update Cheryl Henry (BA and MA in communications) has written several articles that will be 141. (A) publish ®) published (C) publisher (0) publishable in the National Journal of Broadcast Media (Reinhardt, Inc.) in December, including The Power of Television: The Media's Impact on Politics, Skewed News and, Prime Time Diversions. Also in December, Ms. Henry, along with ~------ present a report on 142. (A) joumal (8) selection (©) colleague (0) employment The Ambiguity of Reality on Television at the National Media Association's 19th Annual Conference. Ms. Henry will also be an expert panelist on the nationally syndicated news show The People's Forum on January 18 ------- part of their series on the media’s influence 143. (A) of )to (C)on (O)as on society. Go on to the next page. 19 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 144-146 refer to the following catalog description Memory Map Game by Riven Learning Co. Description For 1-6 players, 5-11 years old Children can their observation and memorization skills with this puzzle that features 144. (A) cause (8) study (C) practice (D) manufacture a colorful picture map of a city. To begin the game, children must place the 125 picture cards face down. Each player then draws a picture card, tums it over, and waits for their tum to the picture card to the map. 145. (A) add (8) addition (C) additive (0) additionally -- a player cannot find where their picture card goes on the map, they must pick up 146. (A) If {B) So (0) And (D) Because another picture card. The first player to get rid of all their picture cards wins the game. Price $21.99 20 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 147-149 refer to the following e-mail. From: Nathaniel Ni To: Gitah Davis Subject: Overtime work Date: August 10 Gitah, 1've attached the overtime work that I spoke with you about earlier. As we discussed before, | need you to. all of the information on a spreadsheet and write a brief 4147. (A) organize (8) organizing (C) organization (0) organizationally summary of the figures, The work must be completed by Friday, August 14. Once you're finished with the documents, please ------- them back to me with an indication 148. (A) sent (8) send (©) sends (©) sending of how long it took you to complete the work. ll fill out the necessary forms to secure your overtime -------. 149. (A) option (8) deposit {C) caution (D) payment Ifyou have any questions, do not hesitate to contact me at extension 3087. Thank you, Nathaniel Ni Go on to the next page. at ARM FEM IE _http://club.topsage.com/forum-113-1.html Questions 150-152 refer to the following letter. September 30 Margaret Hamilton ‘Charmante Customer Service 10 Old Shoals Road Arden, North Carolina 28704 Dear Ms. Hamitton, Irecently purchased a Charmante VX12 Laser printer from Tech Giant and was initially satisfied with the product. After only two days, however, my printer started to malfunction. | ------ retumed it to the store and exchanged it for another VX12, but after only four days, 150. (A) slowly @) generously (C) immediately (0) occasionally that printer began to malfunction too. Although | could have had the machine repaired warranty, | chose to exchange it for a model from another company instead. I'm not 154. (A) under (B) since. (C) among (0) during ‘sure if these problems occur with all Charmante VX12s or just the two that | had, but | think it may be worth looking into to ------- future customer dissatisfaction. 152. (A) prevent (8) prevention (C) preventable (0) preventative Sincerely, Robert Evans 22 ARMFEW CIE http://club.topsage.com/forum-113-1.html PART 7 Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), ‘or (D) on your answer sheet. Questions 153-154 refer to the following e-mail. @Prpx 80 h PP Be item me er From: Elaine Lo Turco [elt@trackx.com] To: Presley Risco [pro@trackx.com] Subject: Directions to Kentwood offices Date: January 14 Presley, Attached you will find the directions to Kentwood offices. Please call my mobile phone if you have any questions or get lost. My number is 010-557-2999. Also, don’t forget that the company will reimburse you for the money you spend on gas, So be sure to record your mileage and save any gas receipts you acquire. When you return, you can submit them to Gerald in accounting Drive safely, Elaine 153. What is attached to the e-mail? 454. What should Mr. Risco do when he ()Amap retums from Kentwood Offices? ©) Files (A) Write a summary of the meeting (©) Areceipt (8) Forward the contract to Ms. Lo Turco (0) Directions {C) Fill out a reimbursement request form (0) Give his receipts to the accounting department Go on to the next page. 23 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 155-159 refer to the following information. rc ~ 21st Annual Spears Foundation Conference on Health Conference Purpose The 21st Annual Spears Foundation Conference on Health provides professional education and networking for doctors, dentists, nurses, social workers, health care instructors, students, and anyone else involved or interested in the health care profession. The conference is funded by grants to the Spears Foundation from the Department of Health, the Children’s Health Network, the Family Health Association, the Organization for World Health and Nutrition, and with support from the Sebastian L. Turner Foundation and the Phillippe Endowment. Conference Goals The focus of this year’s conference will be promoting proper nutrition among children. Childhood nutrition is a significant health care issue in light of the increased prevalence of childhood illnesses related to an improper diet. In addition to posing immediate health consequences, a poor diet can contribute to poor health throughout an individual's life and eventually lead to conditions like obesity and heart disease. The goal of the 21st Annual Spears Foundation Conference on Health is to foster the awareness and early prevention of improper childhood nutrition within the field of healthcare. ‘The conference aims to: * broaden the discussion on nutrition to include health impacts at local, state, national and. international levels among individuals under the age of 12 = describe the latest physical and mental health findings related to improper childhood nutrition * highlight innovative research, practices, and programs that seek to improve the nutrition of children * emphasize prevention and intervention strategies appropriate for children of different cultures, physical abilities, geographic settings, and commu Conference Dates Friday March 23 to Sunday March 25, |, Contact Information Spears Foundation Conference on Health || Attn: Conference Manager | Lawrence P. Martin, Jr. 8 Newbury Street Boston, Massachusetts 02115 Phone: 617-262-0044 Fax: 617-262-0008 E-mail: conference@spearsfoundation.org 24 ARM FELIZ http://club.topsage.com/forum-113-1.html 155, The word “promoting” in paragraph 2, line 1, is closest in meaning to (A) benefiting (B) encouraging (©) advertising {D) contributing 156. Whois the conference for? (A) People in the retail industry (8) People in the banking industry (C) People in the education industry {D) People in the healthcare industry 157. What is the focus of the conference? (A) Safety on the job (8) Employee education (C) Childhood nutrition (0) Employee health benefits 158, Who is Mr. Martin? (A) The manager of the conference {B) A member of the Children’s Network {C) The president of the Spears Foundation (D) A major donor to the Spears Foundation ). On what day will conference activities NOT take place? (A) March 22 (®) March 23 (C) March 24 (0) March 25 Go on to the next page. 25 ARM FEW CIE http://club.topsage.com/forum-113-1.html Questions 160-163 refer to the following article. Iman Corporation to Begin Work on Park By Pricilla Goody Sarsgaard - Yesterday, the Sarsgaard City Board approved a proposal from Tillman Corporation to begin construction on a park on the vacant property on the city’s west end. According to Tillman Corporation's proposal, the park will include 675 acres of grass, a 390-acre forest, a bike and skating trail around the perimeter of the park, a playground, and a manmade lake at the park's north end near Delancey Street. The lake, where visitors will be able to ride boats, will cover approximately 100 acres of the park, and will be home to various water birds and fish, During yesterday's announcement, Christopher Shakur, chairman of the Sarsgaard City Board said, “We chose to approve Tillman Corporation's proposal because we believe that the creation of a park is in keeping with the Sarsgaard Improvement Plan. Not only will the park beautify our city, but it will also provide a wealth of recreational activities to residents.” Construction on the park is scheduled to begin in early April. 460. What will NOT be included in the park? 162. Who is Mr. Shakur? (A forest (A) A local journalist (8) A playground (8) A resident of Sarsgaard (C)A skating trail (C) The chairman of the city board (O)A bike rental facility {D) The spokesperson for Tillman ; Corporation 461. According to the article, what will visitors be able to do at the lake? 163. According to the article, why does (A) Swim Mr. Shakur say the proposal was @)Fish approved? (©) Water ski (A) Because funding has been secured (0) Ride boats (8) Because it will improve the city (C) Because there was a budget increase (0) Because citizens voted in favor of it 26 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 164-166 refer to the following e-mail From: Frederick Dominguez [dominfr@rolston.com] To: Shelly Tavernes {taversh@rolston.com}, Frank Lieberman [liebefr@roiston.coml, Tevin Jefferson [jeffete@rolston.com, Susie Oh fohsusie@tolston.com], (Chrystal Smith [smithch@rolston.com}, Jamel Fulani [fulanja@rolston.com] Date: May 29 ‘To all department managers: J have tentatively scheduled a faculty meeting for June 16 to discuss some of the major changes that will take Place once the transition in ownership from Rolston Systems to Zyacom is complete. Until then, a few minor changes will take place. First, all employee identification cards will be reissued in accordance with Zyacom’s system, so each of our employees will be assigned a new identification number and have a new photograph taken for their card. All employees should come to work prepared to have their picture taken for the new identification cards on Tuesday June 4. A specific time will be scheduled for each department to arrive at the cafeteria to have their picture taken on that day. I will e-mail you this schedule by Fri are ready at the designated time. Please notify your employees so that they {will alert you of any additional changes as they occur. If you have any questions, please call me at extension 8884, Fred Dominguez 164. What can be inferred about Rolston 166. According to the e-mail, what will Systems? Mr. Dominquez do by Friday? (A) They have been purchased by (A) Hold a faculty meeting another company. (8) Evaluate worker productivity (8) They gave employees up to ten days (C) Assign identification numbers of sick leave, (D) E-mail a schedule to the managers (C) They did not previously have identification cards. (0) They have not been meeting their production goals. 165. What does Mr. Dominquez state in his, e-mail? (A) Employee work shifts will be modified. (8) Company policies on sick leave will change. (C) Company hours of operation will be extended. (0) Employee identification cards will be reissued, Go on to the next page. 7 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 167-170 refer to the following memorandum. From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently, there have been some questions concerning our return and exchange policy. I would like to briefly reiterate what that policy is in this memorandum. Please review this information so that you are aware of it when a customer attempts to return or exchange an item. Solasoft General Return and Exchange Policy >> If a customer is not satisfied with their purchase of any Solasoft product, they are permitted to either return or exchange the product within 14 calendar days of the receipt of the product. If the item has been returned unopened and in the original packaging, it can be exchanged or returned based on the original method of payment. If the original packaging has been opened, however, a 10 percent fee will be deducted from any exchange or return transaction. Any product that warrants the 10 percent fee can only be refunded with a store credit. Please note that we do not permit the return or exchange of the following products: 1. Any product that has been customized or personalized 2, Electronic software downloads 3. Software upgrades 4. Solasoft gift cards 5. Solasoft gift packaging 6. Any Solasoft program membership 7. Technical support Also, there are special policies regarding merchandise that is defective, If such a case arises, please speak with a manager. Either Vinee Hopkins or myself should be available for further instructions before proceeding with any course of action. Thank you, Beth 28 ARM FEM IE http://club.topsage.com/forum-113-1.html 167. How long does a customer have to retum unopened merchandise? {A) 10 days from the date of purchase (8) 12 days from the date of purchase (C) 14 days from the date of purchase (D) 16 days from the date of purchase 168. When will customers receive a store credit? (A) When they retum an opened product (B) When they renew their product warranty (C) When they use a coupon on their purchase {D) When they sign up to receive a newsletter 169. According to the memorandum, what merchandise can be retumed or exchanged? WA gift card (8) A software upgrade (C) A defective product {0) A customized product 170. What is implied about Ms. Adair and Mr. Hopkins? (A) They are both managers at Solasoft. (8) They are’both holding training sessions. (C) They have both worked in technical support. (0) They have both worked at Solasoft for ten years. Go on to the next pa 29 ARM FEL IE http://club.topsage.com/forum-113-1.html Questions 171-173 refer to the following announcement. Former Railroad Town Celebrates its Céntennial Stayton Corners, which started as a railroad town 100 years ago, will hold its centennial celebration this Saturday, October 10. The event will feature music, poetry, and other entertainment, including speeches from well-known residents like Judy and Belle Hawkins. The Hawkins sisters, who grew up just after the first railroad was built, witnessed the transition of Stayton Corners from a small railroad town to what it is today. The celebration will begin at 12 P.M, at Town Hall. Admission ts $15 for adults and $8.50 for children, students. and sentor citizens. For ticket information, contact Dolly Turner at 778-5303. 171. What industry was important in Stayton 173. How much are tickets for adults? ‘Comers? (A) $8.50 (A) The mining industry (@)s10 (8) The fishing industry ($12 (C) The shipping industry (0) $15 (0) The railroad industry 172. According to the announcement, what is true about the Hawkins sisters? (A) They have written award-winning poems. (B) They are well known in Stayton Comers. (C) They will sing songs at the celebration. (0) They do not currently live in Stayton Comers. ARM FEL IE _ http://club.topsage.com/forum-113-1.html Questions 174-176 refer to the following letter. February 21 |kaika Kahoano 64 Mamalahoa Highway Holualoa, Hawali 96725 Dear Mr. Kahoano, | am writing to confirm the agreement we made last week to hold a series of meetings over the next month to review your implementation of the security pilot program, ‘As we previously discussed, we will use the meetings to: — determine the effectiveness of the program, — identify the strengths and weaknesses of the program, and — propose solutions to address areas of weakness. ‘As agreed, meetings will be held every Wednesday trom 1:00 P.M, until 2:30 P.M. at your office in Holualoa, with our first meeting being held on Wednesday February 28. Virginia Madison, of your loss prevention department, will organize and lead all of the meetings. At the end of the process, she will also draft a summary of the meetings so that we may better determine the success of the security pilot program. Hf you have any questions or would like to add anything please cali me at 808-326-1599. | look forward to seeing you on Wednesday. Sincerely, Dawa Paine Professional Security, Inc. 174, What is the purpose of the letter? 176, What is included in Ms. Madison's (A) To discuss a project culien?’ (B) To offer employment (A) Negotiating an agreement (C) To schedule a meeting {B) Organizing employes training (0) To confirm an agreement (C) Drafting a summary of a meeting (0) Interview licants for ition 175. According to the letter, when will 7 i renee meetings be held? (A) Every Monday (B) Every Tuesday (C) Every Wednesday (©) Every Thursday Go on to the next page. at ARM FEW IE http://club.topsage.com/forum-113-1.html Questions 177-178 refer to the following article. Three Stocks to Watch By Dallas Simon stocks perform in the market this week. share to Reese Systems’ stock by Friday. per share. Pron nmnnnmnnnnnn nnn cnnncncnnncnsan oO 177. What did Reese Systems announce the previous Thursday? (A) Its quarterly eamings (8) That its CEO would resign (C) That it will buy another company (0) Its projected profits for the following month TradingHouse.com Any traders interested in expanding their portfolio should watch how these three Last Thursday, Reese Systems (RES) announced plans to buy Quentice Software Group for $220 million. If the deal is approved, it should add $0.05 earnings per Michigan St. John (Msi) will announce its quarterly earnings Wednesday morning. Analysts expect the securities company to be at $1.67 earnings per share. Brilliance, Inc. (BLI) matched its earnings on Monday afternoon with $0.25 earnings re) a aie eee ene een nee wenn eee eee nnnenn nn =—) 178. What type of company is Michigan St. John? (A) An banking company (®)A securities company (C) An insurance company (0) A mutual funds company ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 179-180 refer to the following letter. 179. November 1 Veronica Greene Sorenson Corp. 50 Basin Harbor Road Vergennes, Vermont 05491 Dear Ms. Greene, | regret to inform you that due to the unseasonably warm temperatures this winter, we will be closing the ski resort for the week of November 16 to 23. Unfortunately, as your reservations for two of our lodges and group ski passes were during this time, we will have fo cancel them. We apologize for this inconvenience and hope that you will reschedule your company retreat for another date when the weather permits us to adequately stock our siopes with snow. If you would like to reschedule, please call my secretary at 475-0043. She will ensure that you are provided with the best faciities we have to offer as well as a discount on your reservation. Sincerely, Anthen Cheswich Haute Pointe Ski Resort Why does Mr. Cheswick cancel 180. What does Mr. Cheswick urge Ms. Greene’s reservations? Ms. Greene to do? (A) Because temperatures are too warm (A) Request a different lodge (B) Because the resort will be renovated (B) Reschedule her reservation (C) Because Ms. Greene did not pay her (C) Pay the deposit before November 16 deposit (D) Visit the resort next winter season (0) Because the lodge she requested is overbooked Go on to the next page. 33 ARMFEWL IE http://club.topsage.com/forum-113-1.html Questions 181-185 refer to the following e-mail and schedule. From: Pat Shimizu fagent@tripfnder com) To: Maya O'Bnen [otanraya@inkwveb.com]| Subject. Flights Date: August 17 Dear Ms. O'Bnen, Thank you for inquinng about our fights ta Morocco. I've checked with various aiines, and these are the iscount fight schedules that are available with a departure on October 8 and a return fight on October 22. All of the pnces are for 3 ticket in economy class. Please let me know if you'r interested in booking any of the fights at this time, jn order to do so, need your full name, date of birth, and passport number. Don't hesitate to contact me agan with questions about any of the fights. | ‘ook forward to hearing trom you Sincerely, Pat Shimizu Top Finders Travel Search Results October 8-22 ‘Montreal: Pierre Trudeau International Airport (YUL) Marrakech: Maners Airport (RAK) French Airlines Flight 273 Monday October 8 4:30 P.M. Depart Montreal (YUL) “Tuesday October 99:20 A.M. Arnive Marrakech (RAK) Duration: It hours, 15 minutes lay over in New York JFK) Monday October 22 11:10 AM, Depart Marrakech (RAK) Monday October 22 6:15 PM. Araive Montreal (YUL) Duration: 12 hours, 25 minutes Lay over in Casablanca (CMN} 3986 Alr Morocco Fight 110 ‘Monday October & 1:40 P.M. Depart Montreal (YUL) Tuesday October 9 9:20 A.M. Araive Marrakech (RAK) Duration: 14 hours, 20 minutes Lay over in New York JFK) and Casablanca (CM) Monday October 22 10:00 AM. Depart Marrakech (RAK) Monday October 22 6:35 P.M. Arsive Montreal YUL) Duration: 13 hours, 35 minutes Lay over in Casablanes (CMI) 51,003 Gateway Air Fight 143 Monday October 8 8:05 P.M. Depart Montreal (YUL) Tuesday October 9 12:30 P.M. Artive Marrakech (RAK) Duration: 11 hours, 25 minutes Lay over in Paris (CDG) and Casablanca (CMR) Monday October 22 8:45 A.M, Depart Marrakech (RAK) Monday October 22 7:45 P-M. Arrive Montreal (YUL) Duration: 16 hours Lay over in London (LER) $1117 ARM FELIZ http://club.topsage.com/forum-113-1.html 182. 183. 181. What can be inferred from Ms. Shimizu’s e-mail? (A) Ms. O’Brien has asked about flights to Morocco. (B) Ms. O'Brien is traveling to Morocco on business. (C) Ms. O'Brien has already booked a hotel reservation. (0) Ms. O’Brien will use frequent flyer miles to pay for her flight. What information will Ms. Shimizu NOT need in order to reserve a flight for Ms. O'Brien? (A) Ms. O'Brien's address: (8) Ms. O'Brien's full name (C) Ms. O'Brien's date of birth (D) Ms. O'Brien's passport number How long is French Airlines Flight 273 from Montreal to Marrakech? (A) 11 hours and 15 minutes (8) 12 hours and 25 minutes (C) 13 hours and 35 minutes {D) 14 hours and 20 minutes. 184. What is true about Air Morocco Flight 185. 110 from Montreal to Marrakech? (A) Ithas only one layover. (B) It takes 16 hours in total. (C) It leaves Montreal at 1:4 (D) It arrives in Marrakech at Where does Gateway Air Flight 143 from Marrakech to Montreal have a layover? (A) In Paris (®) In London (C) In New York (0) in Casablanca Go on to the next page. 35 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 186-190 refer to the following letter and form. July 11 Randy McGuire 41 South 174th Avenue Goodyear, Arizona 85338 Dear Mr. McGuire, ‘As a fellow member of the Humane Society, I'm sure that you value antmals as much as I do. 1am also sure you are aware of the significant increase in animals requiring services at local animal shelters. Many shelters are forced to turn animals away due to limitations of both space and funding. The Humane Society has recently decided to build another branch shelter in Arizona near Avondale, They estimate that the cost of building and operating the shelter will be in the range of ‘$500,000 to $700,000; however, this year's budget does not allow for a project of such immensity. As a concerned member of the Humane Society I urge you to support this worthy cause by making a donation towards the construction of a new antmal shelter. To make your donation, visit the Humane Society branch office at which you are registered or fill out the enclosed form and send a check or money order to the Humane Society, 1254 West Congress Street, Tuscon, Arizona 85701. Please make your check or money order payable to The Humane Society Arizona Chapter ‘Together, we can make sure that all animals are taken care of, ‘Sincerely, Liz Tucker Public Relations ‘Humane Society Arizona Chapter Make a Donation to the Humane Society Name: Randy McGuire Address: 41 South 174th Avenue Goodyear, Arizona 85338 Phone number: 426-7762 Amount of contribution: $100.00 Form of contribution: Check Are you currently a Humane Society member? YES Would you like to become a Humane Society member? N/A * Please make all checks and money orders payable to the Human Society Arizona Chapter. Mail this form along with your donation to the Humane Society, 1254 West Congress Street, Tuscon, Arizona 85701. ARM FELIZ http://club.topsage.com/forum-113-1.html 486. What will the Humane Society do? (A) Hold a fundraiser (8) Build an animal shetter {C) Begin a new adoption program {D) Increase their yearly budget 487. Why does Ms. Tucker write the letter? (A) To ask Mr. McGuire for a donation (B) To invite Mr. McGuire to an event (C) To inform Mr. McGuire about a program (D) To encourage Mr. McGuire to visit the ‘shelter . Who is Ms. Tucker? (A) An accountant (8) A veterinarian (C) A public relations manager {D) An organization's president 189. 190. How much is Mr. McGuire's donation? (A) $25, (B) $50 ($75 (D) $100 According to the form, what is true about Mr. McGuire? . (A) He lives on Congress Street. (8) He lives in Tuscon, Arizona, (©) He is a member of the Humane Society. (D) He sent the Humane Society a money order. Go on to the next page. a7 ARMFENL IE http://club.topsage.com/forum-113-1.html Questions 191-195 refer to the following job advertisement and résumé. Position: Real Estate Sales Associate ‘Sherman Realty is looking for new and experienced real estate sales associates to become part of our growing team. We currently have three full-time and four part-time positions available. We offer an excellent ‘raining program that gives both new and experienced sales associates the knowledge they need to become successful within our company. If you do not already have a license to sell real estate, we will help you obtain one. To learn more about joining the Sherman Realty team, visit www.shermanrealty.com or call our career hot line at 1-800-3627. Seen eee ee ee ————— Sarah Grace 39 York Boulevard “Hamilton, Ontario L8R 3S, 905-529-4522 { ‘sgrace@firenet.com i OBjecTIVE Recent graduate seeking professional position in real estate sales EDUCATION Jordon College of Business Jordan, Ontario: BA, Finance Curmulative GPA: 3.67 SALES EXPERIENCE Winners Brantford, Ontario Sales Associate "Sold merchandise and assisted customers * Maintained inventory of merchandise and organized displays * Opened custorner credit card accounts * Performed cash register transactions, including store opening and closing procedures Argyle Street Convenience Store Caledonia, Ontario Cashier * Performed cash register transactions * Managed inventory of merchandise OTHER EXPERIENCE Cambridge Real Estate Agency Cambridge, Ontario Secretary * Performed basic clerical duties * Gave clients general information and connected them with appropriate agents or resources * Scheduled meetings, open houses, and closings * Prepared documents, including contracts and leases ADDITIONAL ACTIVITIES Jordan College Finance Club (member) ‘National Collegiate Honor Society (secretary) COMPUTER / LANGUAGE SKILLS Fluent in writen and spoken Spanish Extensive experience with Internet Explocer, HTML, and Microsoft Office 38 ARM FELIZ http://club.topsage.com/forum-113-1.html 491. What position is being advertised? (A) Acar sales associate (8) A retail sales associate (C) A real estate sales associate (0) A pharmaceutical sales associate 192. How many full-time positions are available? (A) One (8) Two (C) Three (0) Four 193. In what city does Ms. Grace live? (A) Hamilton (8) Cambridge (C) Brantford (0) Caledonia 194, 195. According to her résumé, what did Ms. Grace NOT do at Winners? (A) Assist customers (®) Organize meetings (C) Open credit card accounts (0) Perform cash register transactions Where did Ms. Grace perform basic clerical duties? (A) At Winners {B) In the Jordan Finance Club (C) At Cambridge Real Estate Agency (0) At Argyle Street Convenience Store Go on to the next page. 29 ARM FELIZ http://club.topsage.com/forum-113-1.html Questions 196-200 refer to the following e-mail and bill. xe 8 2 = 8 os From: Kenan Beauchamp [kbchamp@webexec.net) To; Customer Service {customer service@hucny.com] Subject: December bill request Date: January 11 To Whom it May Concer: My account with Henderson Utilities Company is set up such that my monthly utility bills are directly deducted from my checking account. I noticed this month that $187.33 had been deducted from my ‘account for utilities. Since becoming a customer of HUC, my monthly utility bill has never exceeded $150, Since I never received a paper bill from you, I'd like to request a copy of the bill to ensure that Iwas not overcharged for any services. Thank you. Sincerely, Kenan Beauchamp Henderson Utilities Company 43 Warrn Springs Road Henderson, Nevada 89074 (702) 493-4943 Account number: 920-53-10332 Name: Kenan Beauchamp Address: 19 Galleria Drive Henderson, Nevada 89002 Billing period: December 7 - January 7 Due date: January 23 Total amount due: $187.33 Water: $31.87 Electricity: $42.11 Gas: $113.35 * Open an ontine billing account today to have your bills delivered to your e-mail account. With online billing, you can also pay your bills online. To sign up for an account, visit www .x.com/onlinebill. 40 ARM FELIZ http://club.topsage.com/forum-113-1.html 197. 196. According to the letter, what is true about Mr. Beauchamp's account? (A) Itis an online account. (8) He opened in more than ten years ago. (C) He deactivated it at the beginning of December. (0) It allows bills to be deducted from his checking account. What does Mr. Beauchamp say he did NOT receive? (A) Abill (B) A service (C)A receipt (0) A discount |. What is the due date of the bill? (A) December 7 (8) January 7 (C) January 14 (D) January 23 199, How much was Mr. Beauchamp charged 200. for electricity? ()s31.87 (B) $42.11 (C) $113.35 (0) $187.33 According to the bill, how can customers pay their bills online? (A) By filing out a form (B) By visiting a Web page (C) By e-mailing customer service (0) By calling a customer service hot line Stop! This is the end of the test. If you finish before time is called, you may go back to Parts 5, 6, and 7 and check your work, 4a KARMEL http://club.topsage.com/forum-113-1.html

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