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Deepika Darshan

E-Mail: deepika_darshan@yahoo.co.in
Phone No: +91- 9885419211

Career Objective
Scouting for a progressive carrier in a reputed organization by contributing
the best of my knowledge and experience to the organization
Professional Summary

3.0 Years of Experience in Manual Testing.


Expertise in SDLC and software testing concepts

Experience in performing tasks related to CVS.


Experience in Test Case Designing on the basis of Test scenarios and
Design document
Expertise in Functional, Regression, System testing.

Experience in Reporting and Tracking the Bugs


Expert in Test Management tool Test Director, Quality Center9.2
Having hands on testing experience in Credit Card Domain Private
Label Credit Cards (PLCC)

Career Profile

Currently working as a Software Engineer in Birlasoft Hyderabad from


9th July 2007 to till date.

Skill Set:

Test Management Tool : Test Director, Quality Center


Configuration Management Tool : CVS
Programming Languages :C
Operating Systems : Windows, MS-DOS.
Data Base : SQL

Projects Handled:

Project 1:

Project Name : GECF Apollo Workstation


Client : GE Consumer Finance
Organization : Birlasoft

Classification : CONFIDENTIAL
Classification: GE Birlasoft Internal
Environment : J2EE, Mercator, FDR (Mainframe)
Team Size : 34
Description:
The Apollo Workstation Application is designed for GECF customer service
executives to provide Credit card services to customers and solve queries
raised by them. There are two major parts of this application and are
Customer service and Collections. In Customer service, CSR will receive
calls and provide information to customers on their queries. Customer
service part is used for inbound calls. Front-end solution will initiate
various transactions that will cascade to logical monetary and non-
monetary transactions impacting cardholder accounts and receivable
enhancing operator usability and productivity.
Collections part is used for outbound calls, where CSR will call customers
and ask them to pay the balances before due dates and collect required
details for payment.
First data resource (FDR) is Mainframes backend used where the details
of customers are retrieved by CSR and can be updated when changes
are done. This application serves around 2000 clients

Roles and Responsibilities :


• Experience in leading mini project releases.
• Have done different types of testing like Functional, Integration and
Regression testing.
• Checking the updates in FDR (backend) when changes are done from
front end

• Involved in Deliver The Service (DTS) testing


• Use CVS to upload and keep track of project-related documents.
• Documenting the root cause Analysis of Defects.

• Supporting UAT team for the testing done.

• Executed the role of SPOC for client site testing on behalf of my team.

• Acted as backup Team lead for several releases.

• Specialized in testing scripts related to Computer Telephony Interface


(CTI).
Environment:
Java, J2EE, FD
R mainframe Databases, Oracle and windows 2000

Classification : CONFIDENTIAL
Classification: GE Birlasoft Internal
RECOGNITIONS AND ACHIEVEMENTS:

• Awarded as Champions of the Quarter III-2009 for the contribution made to


BIRLSOFT.
• Successfully completed Process Champion Workshop (PCW) and
Six Sigma in BirlaSoft.
• Represented the project for CMMI (Version 1.2) Audit as an FAR member.

Personal Profile:

Name : B. Deepika Darshan


Date of Birth : 10/12/1985
Languages Known : HINDI, ENGLISH and TELEGU.
Marital Status : Married
Permanent Address : 4-18 Sundar Nagar, Near Old Dairy
Farm, Visakhapatnam-40.

Classification : CONFIDENTIAL
Classification: GE Birlasoft Internal