Professional Documents
Culture Documents
DIFFERENCE
IN SAFETY
Singapore
Institution of
Safety Ofcers
MIC (P) 124/09/2013
ISSUE 3/2014
SafetyMatters
Singapore to host Accidents are
the 21st World Preventable
Congress on Really!
Safety and Health pg.05
at Work in 2017
pg.03
The
pg.07
CultureSAFE
Programme
- A perspective of
WSH Culture Building
in Singapore
pg.09
CONGRATULATIONS
03.
Singapore to host the
21st World Congress on Safety and
Health at Work in 2017
The World Congress is a knowledge-
exchange platform attended by safety
and health experts, business leaders,
government decision makers, social
partners and everyone with an interest
in occupational safety and health. At
the closing ceremony of the XX World
Congress in Frankfurt, Germany, which
was held on 27 August 2014, Singapore
took over hosting duties from Germany.
Main Entrance Wall and side entrance at lobby of Connection One, Main Entrance Lobby
Tower 5
Mission Wall, viewed from Lounge Area Wisdom Classroom: 40-seat capacity Catalyst Classroom: 24-seat capacity
05.
Accidents are
Preventable Really!
By Victor Yeow
victor_yeow@hotmail.com
It is essential that these three points expecting zero accidents each and every day b) Workers alone do NOT perform any
be understood and practised for safer because of our safety practices. of the tasks mentioned above. They just
workplaces. basically follow instructions given to
2. It is not Management and it is not them. As such, blaming workers is not
B. Let me explain. Workers but leaders at all levels being very helpful either. Of course if
indeed, an accident occurs because of one
1. Unless the mindset changes, the The next point is also very important to persons actions or inactions, there should
reality will not. understand if we are really serious about be personal accountability in place.
preventing accidents. The common belief is
I believe that it starts with our belief system that when anything goes wrong, the tendency This point highlights and focuses attention
and how we think about safety and accidents is to put management or worker, or both, on roles, responsibilities and accountability.
happening. Like quality, environmental under suspicion. In reality, it is leadership at So the responsibility for safety lies in the
issues, customer service or just about all levels that is collectively responsible for hands of easily identiable leaders and at
anything at all, until and unless we ALL ensuring that workplace safety is effective. each level such leaders should have their
truly believe accidents are preventable, we roles and accountabilities for safety practice
inevitably expect them to happen; and so This point has inherently two truths and performance clearly spelt out.
they will, just like a self-fullling prophecy. behind it: Management or Workers as general
The impact of this psychological rst step is responsibility holders are simply not helpful
a key to making change happen. a) Leadership at all levels refers to every or effective enough.
person who sets targets, makes decisions,
It is imperative that everyone believes it decides priorities, holds responsibility 3. Silver bullets only work with
and walks the talk. Singularly, this can be for performance and results, approves vampires; to prevent accidents, we
called safety consciousness and collectively schedules and budgets, ensures training, need a multi-pronged approach
this can be seen as safety culture. Why supervision and resources are available
else would the Australian or Japanese and gives instructions or guidance on The third point happens typically when an
workplaces for example be generally safer a daily basis. When we use the word accident occurs and we believe it could have
than the typical Singaporean workplace? Management, we may miss out a been prevented only if we had, for example,
After all, we have the same systems, whole bunch of people known otherwise tighter supervision, more training or even
procedures and equipment they have! Belief as assistant managers, engineers, better equipment, etc. Singular causes for
in practice makes these things come alive. supervisors, foremen, chargehands, accidents are usually only direct causes,
And this too can be an equally powerful team leaders, etc. Therefore, blaming immediate causes or apparent causes. They
self-fullling prophecy, but it is one for the Management as the source of accidents are seldom, if ever, the root cause of accidents
greater good. is too general and too wide to be really which is what we need to get at if we are
useful or effective in problem solving. serious about preventing the same accident
It is often said that while perfection may We need to pin-point the person/s from happening again. Or if it happens,
be elusive, excellence can certainly be responsible whose role and duty it is to then the injury should be less severe; the
achieved daily and this is what it is all ensure accidents do not happen. We need occurrence should also be less frequent.
about. Excellence in safety is believing and to look at all operational levels.
Continued on page 11
SafetyMatters | Singapore Institution of Safety Ofcers
FEATURE
ARTICLE
07.
2009 Fast Track Forward 2014
The Progression of Commercial Diving Safety in Singapore
Continued on page 13
SafetyMatters | Singapore Institution of Safety Ofcers
FEATURE
ARTICLE
09.
The CultureSAFE Programme
- A Perspective of WSH Culture Building in Singapore
1. Introduction
In 2009, the Workplace Safety and Health
(WSH) Council of Singapore formulated a
10-year strategic road map, titled WSH 2018,
for national WSH development. One of the
four strategic outcomes in this road map is to
foster a progressive and pervasive workplace
safety and health culture for sustainable WSH
performance.
11.
15. made up of a collection of cultural aspects Chinese, Malay, Tamil, Thai, Bangla, Hindi
in terms of attributes and dimensions that and Burmese) for employees who do not
could be quantied subsequently through have email accounts with the company. This
surveys. will ensure that majority of the employees
are included in the survey for determining
To clarify the data derived from the the culture prole of the company.
perception questionnaire, post-survey
interviews may also be conducted with a Secure access to the CultureSAFEs E-Tool
selected set of respondents. In addition, to will be given to participating companies of
substantiate the subjective data elicited, the CultureSAFE programme and companies
evidence-based data may also be collected can assign a coordinator to use the E-Tool for
via inspections of the workplace and Step 1 and Step 2 of the CultureSAFE cycle.
documentation reviews. These inspections
allow verication of the consistency of actual With all the required data input to the
WSH behaviours and practices with the E-Tool, a WSH culture prole and various
ndings of the perception survey. WSH culture indices would be generated for
the participating company. The company
In CultureSAFE programme, organisations may then analyse these results and formulate
are required to collect two classes of appropriate action plans to enhance the
information for assessing the WSH culture existing culture strengths and close the
prevailing in their organisations. culture gaps respectively (Step 3, 4 and 5
(See Figure 5) of the CultureSAFE cycle). Companies are
Figure 4: The Culture Index system of CultureSAFE Model
encouraged to continue the CultureSAFE
Two Data Sources of WSH Culture cycle by performing the Step 1: Diagnostic
These attributes have been specied to Assessment assessment again using the same E-Tool via
address two key aspects of WSH culture, iWSH Portal regularly.
namely: organisational commitment Perception Survey
(attributes on governance, work management Questionnaires developed to collect data 5. WSH Culture Building Initiatives
system, competent & learning organisation in determining the WSH beliefs, values As each and every company has its unique
and communication & reporting); and and practices of stakeholders in an business requirements for focusing on
stakeholder commitment (attributes organisation. specic initiatives and programmes of
on leadership & commitment as well as culture building and development, the
ownership & teamwork). Each attribute is Evidence-based Assessment CultureSAFE programme does not specify
broken down into detailed descriptor(s) This is used to clarify and validate the programmes or initiatives that are to be
termed as dimension(s). With specic survey data collected from the perception undertaken. From Step 3: Action Plan
instrument and assessment toolkits, the survey through the use of verication onwards, every company is strongly
dimensions are further developed to measure interviews, documentation reviews and recommended to devise programmes and
the scope and extent of the attributes in terms workplace inspections. initiatives that can close the WSH culture
of the various practices, perceptions, and gaps as derived from the CultureSAFE Model
beliefs. 4.4 Assessment Toolkits and Index as reected in Step 1 and Step 2
An electronic toolkit (known as E-Tool) of the CultureSAFE cycle. Recommended
4.2 The Index System has been developed, allowing participating programmes and initiatives that can help
The WSH culture index may then be used to companies to perform Step 1 and Step companies to strengthen their WSH cultures
identify the level of WSH culture maturity 2 of the ve-Step CultureSAFE cycle on are highlighted in the iWSH Portal.
achieved, namely Reactive, Participative, iWSH Portal, WSHCs Internet webpage.
Proactive, Progressive and Exemplary levels This E-Tool consists of the instruments WSH Council, together with WSH
(See Figure 4). The maturity level description for WSH culture assessment such as the Institute, will continuously organise various
is supplemented further by a concise phrase questionnaires for surveys of managers, programmes and initiatives in terms of
to characterise briey the predominant traits supervisors and workers on WSH culture; raising the industry capability, awareness
of the specic maturity level of WSH culture and evidence-based assessment toolkits and promotion, and setting higher WSH
achieved by the organisation. for verication interviews, documentation standards for WSH culture building at
reviews, and workplace inspections. various industry sectors in Singapore.
A WSH CultureSAFE Index may thus be Selected programmes and initiatives are
dened as a measure of the state of WSH Hard copies of the survey questionnaires are as follow:
culture achieved by an organisation that is also available in eight languages (English,
expressed as a numeric value and/or level of
maturity and/or text descriptor.
SNAPSHOTS
16.
@ SISO COURSES
Risk Management
Risk Management : Mr Danny Toh) 5 - 6 June 2014 (Trainer: Mr S Damodaran)
29 - 30 May 2014 (Trainer
Risk Management
17 - 18 July 2014 (Train
er: Ms Soh Guat Hiong)
Techniques to Implement
Continual Workplace
Improvement for WSH Pro ighway
fessionals from Nicoll H
10 July 2014 (Trainer: Mr Leon
Man agem ent Lessons Culture
ard Tay) Safety and
ign, Systems
Collapse - Des r: Dr Goh Yang Miang)
(Traine
14 August 2014
Continued on page 18
SafetyMatters | Singapore Institution of Safety Ofcers
ing Course Safety Committee Training Course
mittee Train
Safety Com14 (Trainer: Mr Dennis Tan)
10 - 12 June 2014 (Trainer: Mr Indy Lim)
21 - 23 May 20
Feedback session on the Revision of Code of Practice for WSH Risk Management
19.
5.2 National WSH 5.4 bizSAFE Programme When workers are involved in making their
(NWSH) Campaign bizSAFE is a ve-step recognition workplace safer and healthier, they feel
The annual National programme to help companies build condent about their work environments and
WSH (NWSH) up their WSH capabilities in order to can thus, concentrate more effectively on the
campaign is an achieve quantum improvements in safety task at-hand. Workers morale will also be high
important year-long effort for engagement and health standards at the workplace. as they are assured that their management care.
and outreach as part of the concerted efforts Companies are guided through a
towards WSH culture building in Singapore. journey, starting from top management Companies which adopt the programme
Targeted themes and focuses are identied demonstrating their commitment towards identify suitable employees and empower
annually for messaging and creating WSH to acquiring risk management them to engage their peers to improve WSH
awareness in all workplaces. The campaign capabilities and implementing a WSH across the company. These WSH Advocates
is launched by prominent leaders and is Management System. In the process, can be anyone (i.e., workers, supervisors or
followed by a year-long initiative packed participating companies gain recognition managers) who devote extra efforts to keep
with seminars, forums, training courses, and benets of having a comprehensive the workplace a safe and healthy environment
competitions, road shows, interactive WSH system in place. to work in. While doing their duties, the WSH
WSH exhibitions, etc. Various industry Advocates would be a positive inuence to
stakeholders are invited to stage their Since the programme launch in 2007, their colleagues, encouraging them to be
WSH promotions and activities during the more than 19,000 companies have WSH-conscious.
national campaign period. received various bizSAFE level statuses
and the programme has helped greatly 6. Challenges Ahead
5.3 WSH Awards in terms of raising the risk assessment WSH culture is very much inuenced by the
WSH Council, and risk management capability in the business environment a company is operating
supported by Ministry industry. The programme brings about in and how the management values safety and
of Manpower, organises the prevention culture that is based on risk health concerns for their employees. Besides
annual Workplace assessment so that accident prevention driving from the top management, there is a
Safety and Health should be undertaken at source, before need to involve and engage employees across
(WSH) Awards to every task is performed. all levels for any culture building initiatives
recognise organisations and programmes to be effective.
and individuals who have contributed to 5.5 WSH Advocate
achieving excellence in workplace safety and Programme The WSH culture prole as well as the indices
health. The national awards include various The WSH Advocate generated by the CultureSAFEs E-Tool is only
categories to recognise supervisors, WSH Programme is for a check point of the entire journey towards
ofcers and companies with innovative companies of any size to create support building a proactive and dynamic WSH culture.
WSH solutions and excellent WSH for workplace safety and health across all WSH Council is providing the tool for WSH
performance. levels of the employees in the company. culture diagnostic assessment and common
It aims to encourage companies to create guides for WSH culture building programmes
Stringent evaluation criteria, both in terms an environment conducive to greater and initiatives. The biggest challenge remains
of leading and lagging indicators, are set employee participation and involvement in how companies can embark on active culture
up to provide recognition. Aspects of WSH in WSH which in turn will greatly help building initiatives and/or programmes
culture building are incorporated in the develop a positive safety and health culture to change mindsets and attitudes for a
application for the Awards from 2014. at the workplace. progressive and pervasive WSH culture.
A total of 125 participants comprising SISO members, MOM and noting that the two Q&A sessions at the Seminar were especially
WSH Council representatives, as well as non-members of SISO lively, with many participants queuing up to pose questions and
attended the event to listen in rapt attention presentations from comments to the respective speakers.
Mr Raymond Wong from the WSH Council, Mr Abdul Rahman Bin
Mohd Yatim from the Ministry of Manpower, Mr Govindan Mani The event also marked the rst time SISO was able to accommodate
from Dragages Singapore Pte Ltd, and Mr Suresh Navaratnam from more than 120 participants at an event held at its own premises.
Capital Safety Group Asia Pte Ltd. Mr Bernard Soh, Vice President Several participants gave feedback that they would like SISO to
of SISO, kicked off the proceedings with an Opening Address that organise more of such seminars at its premises.
gave an overview of the challenges facing WSHOs. It was worth
Overall
Workplace
Injuries and
Fatalities
Increase in
First Half of
2014
In the rst half of 2014, there were 30 workplace
fatalities and 6314 workplace injuries (major and
minor) and, an increase of 20% and 14% respectively
by 20% compared to the same period in 2013.
25.
Schedule of SISO Courses
(October - December 2014)
All courses are conducted at Singapore Institution of Safety Ofcers, 167 Jalan Bukit Merah, #02-13 Connection One, Tower 5,
Singapore 150167, from 7 July 2014 onwards, unless otherwise indicated. Please contact: registration@siso.org.sg for more information.
Certicate in Workplace Safety and Health Advanced Certicate in Workplace Safety and Health
Participants of this course will gain the necessary WSH knowledge Participants of this course will gain the necessary knowledge and skills for
and skills to assist in implementing WSH risk control measures and fullling the role of a coordinator and supervisor in accordance with the
management systems at the workplace. WDA- WSH level B competency-based training programme.
Continued on page 27
SafetyMatters | Singapore Institution of Safety Ofcers
Continued from page 25
29.
Leading and Inuencing Strategies OHSAS 18001 & SS 506 Part 1 Internal Fostering Innovation at the
for WSH Professionals Auditor Course Workplace for WSH Professionals
This program provides learners with To provide learners with the skills To provide learners with the skills and
the skills and knowledge required to and knowledge required to plan and knowledge required to gain in-depth
communicate at all levels within the conduct effective internal audits on OHS knowledge in a niche area of safety. Learners
organization to build consensus; negotiate management systems. Learners will learn to will be able to understand what is required
compromises that work for everyone, and report audit ndings clearly and undertake to be an innovative organisation. They will
resolve group conicts before they derail effective follow-up audits on corrective learn to contribute to the development of a
your projects. Learners will learn how to use actions taken so as to ensure continual learning organisation effectively by doing
ve types of evidence to gain commitment improvement. This course also provides an the right the development of a learning
from senior management to support introduction to the requirements of OHS organisation effectively by doing the right
safety planning. In addition, through a set management systems (OHSAS 18001 & SS things. Learners will also learn useful tactics
of proprietary exercises, learners will be 506 Part 1). on analysing workplace performance and
shown how to create working alliances and processes to identify opportunities for
make people work as planned. Date: Tuesday, 25 November 2014 innovation.
to Wednesday, 26 November
Date: Wednesday, 8 October 2014 2014 Date: Thursday, 30 October 2014
Time: 9am - 5pm (Registration starts Time: 9am - 5pm (Registration Time: 9am - 5pm (Registration
at 8.45am) starts at 8.45am) starts at 8.45am)
Duration: 1 day Duration: 2 days Duration: 1 day
CPD 7 SDUs CPD points: 14 SDUs CPD points: 7 SDUs
points: Fees: S$450.00* (SISO Member) Fees: S$195.00* (SISO Member)
Fees: S$235.00* (SISO Member) S$490.00* (Others) S$235.00* (Others)
S$275.00* (Others) *Fee includes GST, *Fee includes GST,
*Fees include GST refreshments, and lunch refreshments, and lunch
Complimentary: SS 506
1: 2009 guidelines will be
handed out
30.
Safety
SafetyMatters | Singapore Institution of Safety Ofcers
detection protection validation