Question Bank with Key

Batch 1
Batch 1 : Day 1

1.SSO means
Single Sign on
Single Sign of
Software sign of
Software Sign on

2.Which function key can be used to view the signature of the account holder
Ctrl x
F10
F9
F5

3.How many scheme types are defined in finacle

12
10
17
14

4.The Finacle interface consists of these screens

Search screen,data screen and result screen
input screen,select screen and result screen
Criteria Screen, Data screen and result screen
criteria screen, details screen and result screen

5.____ is mandatory for opening any customer a/c

Account Number
SOL ID
CIF
None of the above

6.Finacle software is developed by

Infosys
Wipro
Infrasoft Technologies
TCS

7.HOAACVSB is the menu shortcut used for

Modifiying the SB A/c before verification
Verification of all accounts in finacle
Verification of SB A/c
Opening of SB A/c
8.___ is the solution used to maintain customer accounts
SVS
SSO Admin
CRM
Fincore

9.CIF Means
Customer Identification File
Customer Identification Folder
Customer Information file
Customer information factor

10.To create a new lead across an existing customer, click on the ___ icon
(+) icon
(:) icon
(*) icon
(#) Icon

Batch 1 Day 2

1.How many location classes are defined in Finacle

4
3
5
6

2.Which menu shortcut is used to add inventory from external location to double
lock
HIMI
HIMC
HISIA
HISRA

3.HISRA menu shortcut is used to generate

Status Report
Inventory movement Inquiry
Inventory User Report
Inventory Status Inquiry

4.Once _____ is clicked the Quantity field is auto updated in HIMC

Submit
Cancel
Validate
Del

5.For issuing cheque book which menu should be invoked

HICHQ
HICHB
HISCB
HCHBI

6.Menu ____ is used to generate the cheque book issue register

HCBIR
HCHBIR
HCBR
HCHQIR

7.Raghav has made a mistake while creating an transaction. Instead of Rs.500 he

has entered Rs.5000 in the amount field,in case he has to modify that transaction,
the transaction should be in ?

Entered Status
Posted Status
Verified Status
Deleted Status
8.Find the odd man out wrt Transactions in Finacle
HCASHDEP
HCASHWD
HXFER
HACLI

9.Select the correct statement

A transaction in Posted Status can be deleted
All transactions should be in verified status for successful day end
Maker and checker can be the same person
In case of a Transaction in Entered status, balance of an account involved in the
transaction will be updated

10.Pass Sheet or A/c Statement can be printed by invoking ___ Menu

HPBP
HPSP
HPR
HASP

Batch 1 Day 3

1.Passbook Print Reset can be done by invoking

HPBPR
HPBP
HRESET
HPBR

2.Sundry and Suspense accounts are defined under the scheme type
OAP
OAB
OSP
OAD

3.By invoking HCGHRG, we can collect charges based on

Transactions
Customer
Pre-defined events
All of the above

4.Office Account Ledger Printing can be done by invoking

HACLINQ
HACCBAL
HACLI
HACLPOA

5.Deposit receipt Print can be done only

After A/c is Opened
After A/c is verified
After A/c is Funded
None of the Above is correct

6.Raghav has opened a FD in the name of Lidya.Raghav has sent the AOF to Roopa,
the officer for verification. During verification,Roopa finds a mistake in the Amount
of FD entered by Raghav while opening the account. Identify who can make the
changes before the Account opening is verified.
Roopa
Lidya
Raghav
Either Roopa or Raghav

7.Syed, a senior citizen had deposited Rs.200000 in Rajajinagar Branch.He now

want you to issue him an interest certificate for the TDS deducted.Which menu you
will run to issue certificate to syed.
HTDSPROJ
HRFTDS
HTDSIP
HCRV

8.Basheer has 4 accounts with your bank.On one day his son Fareed comes to the
bank and informs about the death of his father.As a banker which menu you will
invoke to freeze those accounts?
HALM
HAFSM
HACCDET
HACDET

9.HALM is used for

Account Loan Master
Asset liability Maintenance
Account Ledger Maaitenance
Account Lein Maintenance

10.Pradeep gets transfered to Raipur, He approaces the Bank for transfering his
account to Raipur branch. Which menu will you invoke to process his request.
HACXFSOL
HCAAC
HACXFRSC
HCACC

Batch 1 Day 4
1.Shuba wants a DD to be issued for 5000 drawn on Ballari by cash. Which menu
command you will use to issue the DD
HDDII
HDDIP
HDDIR
HDDMI

2.DD can be Printed using

HDDPRNT
HDDBP
HDDPALL
Any one from the above

3.Identify the incorrect statement wrt DD

DDs can be issued through HDDMI
DDs are paid through HDDMI
DDs are Cancelled through HDDC
DDs are marked lost through HDDLOST

4.Harish wants to send Rs.5000 by NEFT to his friend Ramesh.In the Application
form he has mentioned ramesh's account id and also the IFSC Code. You are at the
EFT counter, in which field do you key-in the IFSC Code?
BIC field under beneficiary
BIC field under Customer
BIC field under Credit Details
Treasury ref no under credit details

5.Enabling ECS facility is done through

HACM
HACI
HACDET
HACBD

6.Ravi has an FD of Rs.400000. He wants an OD on the Deposit, during processing

the same,you come across a field called apportioned value.Which value should be
entered in this field.
The Loan Amount
The Amount of Deposit
The full value of the deposit
The loan amount + The value of deposit
7.During opening of an OD account, under interest details tab, what will you select
in the interest dr a/c field
S-Original
T-Payment System
E-Operative Account
Any one of the above

8.Which menu is not related to OD A/cs

HOAACVOD
HOAACOD
HACM
HOAACMTD

9.Which menu command is used to create Colleteral

HCLM
HSCLM
HSCOD
HSCOLD

10.Account Health Code is in _____ tab

Interest Details
Scheme Details
Document
Fee

Batch 1 Day 5

1.Which is the menu command to modify a loan account before verification

HOAACVLA
HACMLA
HLACLI
HOAACMLA

2.HLADISB menu command is used for

Disbursement of loan
Verification of Disbursement
Reversing the Disbursement
All of the above

3.Harish has a home loan with your bank. His EMI is Rs.15047 per month, He had
taken a loan of Rs.1430000.He now wants to repay Rs.500000 towards the
loan.Which menu command will you use for this purpose.
HPAYOFF
HLASPAY
HLAUPAY
HCASHDEP

4.After the Payof process, to close the loan account which menu is to be invoked
HCAAC
CAACLA
HPAYOFF
HLASPAY

5.HLARSH is used for

Rescheduling the Loan
Print the Amortization Schedule
Recover Charges for Loan A/c
Modify the EMI

6.Identify the Correct Statement wrt loans

Scheduled payment is done by invoking HCLM
Un scheduled payment is done by invoking HLASPAY
Colleterals are linked to loan accounts using HSCLM
Disbursement done through HLADISB needs no verification

7.Inward Clearing zone is opened by invoking

HMICZ
HMCLZOH
HOZO
HICTMO

8.Outward Clearing zone can be suspended by invoking

HOZO
HMCLZOH
HOCTV
HIOCLS

9.Rahul has a cheque of 5000 in todays clearing. What will be the efect after
releasing to shadow balance?
Float balance will be 5000 and funds in clearing will be 0
Funds in clearing will be 5000 and float balance will be 0
Both Funds in clearing and float balance will show 0
Both Funds in clearing and Float balance will show 5000

10.Identify the correct statement wrt clearing

Inward return process is a part of outward clearing
Outward return process is to be carried out along with inward clearing
Release to shadow balance is a process done before opening the zone
Regularise the shadow balance is a process done after releasing the shadow
balance

Batch 1 Exit Test

Day 6 Final MT B1Final

1.Raghav has made a mistake while creating an transaction. Instead of Rs.500 he

has entered Rs.5000 in the amount field,in case he has to modify that transaction,
the transaction should be in ?
Entered Status
Posted Status
Verified Status
Deleted Status

2.Select the correct statement

A transaction in Posted Status can be deleted
All transactions should be in verified status for successful day end
Maker and checker can be the same person
In case of a Transaction in Entered status, balance of an account involved in the
transaction will be updated

3.Customer 360 Degree view will show how many cards

4
5
6
2

4.To create a new case the user has to click on (:) on which Card from the 360
degree view
4th Card
5th Card
6th Card
1st Card

5.Identify the correct statement wrt CRM

In cases the user has to select the record and click on assign to me to get
access to further processing
Under Cases information we have 4 buttons viz, Save, Delete,Save and Proceed and
Cancel
To create a new lead click on the (;) icon under the leads section
Under customer summary, basic information tab, the Date of Birth of Customer is
displayed
6.In CRM module Customer Search cannot be done using
Voter ID
PAN
Email ID
Aadhaar

7.Sundry and Suspense accounts are defined under the scheme type
OAP
OAB
OSP
OAD

8.Deposit receipt Print can be done only

After A/c is Opened
After A/c is verified
After A/c is Funded
None of the Above is correct

9.Raghav has opened a FD in the name of Lidya.Raghav has sent the AOF to Roopa,
the officer for verification. During verification,Roopa finds a mistake in the Amount
of FD entered by Raghav while opening the account. Identify who can make the
changes before the Account opening is verified.
Roopa
Lidya
Raghav
Either Roopa or Raghav

10.Pradeep gets transfered to Raipur, He approaces the Bank for transfering his
account to Raipur branch. Which menu will you invoke to process his request.
HACXFSOL
HCAAC
HACXFRSC
HCACC

11.Identify the incorrect statement wrt DD

DDs can be issued through HDDMI
DDs are paid through HDDMI
DDs are Cancelled through HDDC
DDs are marked lost through HDDLOST

12.Harish wants to send Rs.5000 by NEFT to his friend Ramesh.In the Application
form he has mentioned ramesh's account id and also the IFSC Code. You are at the
EFT counter, in which field do you key-in the IFSC Code?
BIC field under beneficiary
BIC field under Customer
BIC field under Credit Details
Treasury ref no under credit details

13.Ravi has an FD of Rs.400000. He wants an OD on the Deposit, during processing

the same,you come across a field called apportioned value.Which value should be
entered in this field.
The Loan Amount
The Amount of Deposit
The full value of the deposit
The loan amount + The value of deposit

14.Harish has a home loan with your bank. His EMI is Rs.15047 per month, He had
taken a loan of Rs.1430000.He now wants to repay Rs.500000 towards the
loan.Which menu command will you use for this purpose.
HPAYOFF
HLASPAY
HLAUPAY
HCASHDEP

15.Identify the Correct Statement wrt loans

Scheduled payment is done by invoking HCLM
Un scheduled payment is done by invoking HLASPAY
Colleterals are linked to loan accounts using HSCLM
Disbursement done through HLADISB needs no verification

16.Rahul has a cheque of 5000 in todays clearing. What will be the efect after
releasing to shadow balance?
Float balance will be 5000 and funds in clearing will be 0
Funds in clearing will be 5000 and float balance will be 0
Both Funds in clearing and float balance will show 0
Both Funds in clearing and Float balance will show 5000

17.I-Exceed is a solution for

Hand Held Device
Mobile Banking
Internet Banking
Phone Banking

18.Identify the correct statement wrt i-exceed

I-exceed follows a 4-step process
In the step 3 the customer can verify through IRIS Scan
In the Step 1, the user/Agent will do the Entry
The acknowledgement can be emailed to the customer

19.Merchant MMID has to be keyd-in in case of

IMPS-Account Transfer
Merchant -Bank Transfer
IMPS - Person Transfer
IMPS-merchant transfer

20.Identify the correct statements wrt mobile banking

IMPS - Other Bank a/c transfer is not possible
Mobile banking app can be used to send money by NEFT
Mobile bank app can be used to reset the Internet Password
MMID is necessary to authenticate the Fund Transfer in case of RTGS

21.HLAOPI is used to
Know the Loan Overdue details
Loan document Details
Loan Disbursement Details
Loan General Details

22.Hand Held Device is powered by

I-exceed
Finacle
CRM Next
Windows

23.Virtual keypad is available for logging into

Internet Banking
Mobile Banking
Entering the PIN in PIN Pad
To log in to phone banking

24.Which menu command will you use to find the blocking validations before going
for EOD
HFTR
HFTI
HSVALRPT
HACLI

25.Customer can have multiple

Accounts linked to same CIF
Currency Codes
Accounts with Diferent CIF for the same customer
Both 1 and 2
26.CRM can provides
360 degree view
360 degree process
360 degree value
360 degree access

27.Identify the incorrect statement

HACLHM is invoked for Account Limit inquiry
HCHBI is used for issuing chequebook
CRM is a tool for 360 Degree View
Mobile banking is available on Android Platform

28.HCLL is used to
List Customer Accounts
List the Colleteral Linkage
List the Customer Loan Accounts
Either 1 or 3

29.After the Payof process, to close the loan account which menu is to be invoked
HCAAC
CAACLA
HPAYOFF
HLASPAY

30.Identify the Correct Statement wrt loans

Scheduled payment is done by invoking HCLM
Un scheduled payment is done by invoking HLASPAY
Colleterals are linked to loan accounts using HSCLM
Disbursement done through HLADISB needs no verification

31.Identify the correct statements wrt mobile banking

IMPS - Other Bank a/c transfer is not possible
Mobile banking app can be used to send money by NEFT
Mobile bank app can be used to reset the Internet Password
MMID is necessary to authenticate the Fund Transfer in case of RTGS

32.To create a new case the user has to click on (:) on which Card from the 360
degree view
4th Card
5th Card
6th Card
1st Card
33.Identify the incorrect Statement wrt loans
Loan Outstanding inquiry for a future date can be done i finacle
CRM provides the Unified view of Customer Loan Accounts
Amortization report can be generated using HLARSH
loan accounts of a customer can be inquired by invoking
HCRV

34.Authentication by the customer in case of HHD is done in which step

Step 2
Step 4
step 3
Step 1

35.Identify the correct statement

CRM is a software developed by CRM technologies
I-exceed is a platform for Internet Banking
PIN is sent as a OTP in case of HHB
Finacle is a universal banking solution

36.Ujjivan bank has deployed CRM solution from

Wipro
Infosys
CRM Next
Sugar CRM

37.HACCBAL is used to inquire

Drawing power
Sanctioned Limit
A/c Balance
All of the above

38.Finacle is accessed from

Internet Explorer
Finacle on Cloud
Putty
Virtual Public Network

39.Which is the Finacle Version You are Using

10.2.10
10.2.12
10.2.17
10.3.01

40.Which is the Mobile Banking version you are using

V19
V02
V12
V15