Customer Contact Guide

CUSTOMER CONTACT GUIDE
utcaerospacesystems.com
CUSTOMER CONTACT GUIDE
Table of Contents
Customer Support Teams
Actuation Systems ............................................................. 4
Aerospace Customers and Business Development ............ 6
Aerostructures .................................................................... 6
Air Management System..................................................... 8
Customer Service ............................................................... 8
Electric Systems ............................................................... 10
Engine Components ......................................................... 10
Engine Control Services ................................................... 12
Engineered Polymer Products .......................................... 12
Government Programs ..................................................... 13
Headquarters ................................................................... 13
Interiors ............................................................................ 14
ISR Systems ..................................................................... 18
Landing Gear ..................................................................20
Propeller Systems ........................................................... 21
Sensors and Integrated Systems.......................................22
Space Systems ................................................................25
Wheels and Brakes...........................................................26
Cage Code Reference

All Locations................................................................28-33
Any change requests to this document should be forwarded to:

communications@utas.utc.com
2 U T C A E R O S PAC E SYS T E M S
UTC Aerospace Systems is one of the worlds largest
suppliers of technologically advanced aerospace and
defense products. We design, manufacture and service
best-in-class products and systems for commercial,
regional, business and military aircraft, helicopters and
other platforms.
This booklet provides points of contact for every UTC

Aerospace Systems division to assist you with all your
needs be it product support, maintenance services,
or spares provisioning. We hope you find it a valuable
resource. Where ingenuity takes off
www.utcaerospacesystems.com
C U S T O M E R C O N TA C T G U I D E 3
CUSTOMER CONTACTS
Sabine Leppert David Watkiss

Actuation Systems OE Sales Manager, Airbus Germany, Programme and Contract Manager,
Stafford Road, Fordhouses Actuation Large Commercial and Composites Actuation Services
Wolverhampton 106, rue Fourny Stafford Road, Fordhouses
WV10 7EH F-78530 Buc Wolverhampton WV10 7EH
UK France UK
Phone: +33 (0) 1 39 20 53 03 Phone: +44 (0) 1902 624761
Advanced Carbon Fiber Composites Fax: +33 (0) 1 39 20 52 96 Fax: +44 (0) 1902 782197
Engine Actuation Mobile: +33 (0) 6 23 80 76 98 Mobile: +44 (0) 7887 635455
Environmental Control Systems Email: sabine.leppert@utas.utc.com Email: david.watkiss@utas.utc.com
Field Service
Flight Controls Jean-Guy Mutez Field Service/Technical Support
Missile Actuation Systems Business Development Manager, Helicopters,
Nacelle Actuation Actuation Military and Helicopter Kelvin Tong
Rotor Actuation 106, rue Fourny Product Specialist, Actuation Services
Specialty Products F-78530 Buc Singapore
Thrust Reverser Actuation France Phone: +65 65 45 99 75
Utility Actuation Phone: +33 (0) 1 39 20 52 20 Fax: +65 65 80 59 58
Mobile: +33 (0) 6 21 88 63 46 Mobile: +65 90 66 00 66
Email: jean-guy.mutez@utas.utc.com Email: kelvin.tong@utas.utc.com
24-7 AOG Service Customer Service/Customer Support Philip Wells
Product Specialist, Actuation Services
UTC Aerospace Systems Customer
Sanjay Patel Stafford Road, Fordhouses
Response Center (CRC):
Account Manager, Actuation Services Wolverhampton WV10 7EH
Phone: +1 877 808 7575
Stafford Road, Fordhouses UK
(Outside U.S.: +1 860 654 2500)
Wolverhampton WV10 7EH Phone: +44 (0) 1902 624 618
Email: crc@utas.utc.com
UK Fax: +44 (0) 1902 782 197
Phone: +44 (0) 1902 624384 Mobile: +44 (0) 792 078 2430
Business Development/Program Email: sanjay.k.patel@utas.utc.com Email: philip.wells@utas.utc.com
Management/Sales and Marketing
Herve Brochard Product Support
Lee Timbrell
Customer Support Account Manager,
Head of Business Development,
Actuation Services Peter Murray
Actuation Systems
106, rue Fourny Engineering Director, Actuation Systems
Stafford Road, Fordhouses
F-78530 Buc Stafford Road, Fordhouses
Wolverham WV10 7EH UK
France Wolverhampton WV10 7EH
Phone: Not Available
Phone: +33 (0) 1 39 20 52 93 UK
Mobile: +44 (0) 7775 704276
Fax: +33 (0) 1 39 20 52 93 Phone: +44 (0) 1902 62 4625
Email: lee.timbrell@utas.utc.com
Mobile: +33 (0) 6 61 87 28 36 Fax: +44 (0) 1902 782 197
Email: herve.brochard@utas.utc.com Mobile: +44 (0) 7771 997347
Fabienne Cortes
Email: peter.murray@utas.utc.com
Helicopter and Regional Aircraft Product
Support Manager, Specialty Products,
Didier Cadoret
Actuation Military and Helicopter
Product Support Manager,
106, rue Fourny
Airbus Components, Actuation Large
F-78530 Buc
Commercial and Composites
France
13, Avenue de lEguillette
Phone: +33 (0) 1 39 20 53 19
B.P. 7186, F-95056 Cergy-Pontoise Cedex
Fax: +33 (0) 1 39 20 52 96
F-95310 Saint Ouen lAumone
Mobile: +33 (0) 6 13 22 88 13
France
Email: fabienne.cortes@utas.utc.com
Phone: +33 (0) 1 34 32 63 32
Fax: +33 (0) 1 34 32 63 16
Mobile: +33 (0) 6 13 14 83 65
Email: didier.cadoret@utas.utc.com
Thierry Charbonnier Andy Lewis Ian Palin
Senior In Service Program Manager, Product Support Engineer, Actuation Services Director, Quality and ACE
Actuation Services Stafford Road, Fordhouses Stafford Road, Fordhouses
13, Avenue de lEguillette Wolverhampton WV10 7EH Wolverhampton WV10 7EH
B.P. 7186, F-95056 Cergy-Pontoise Cedex UK UK
F-95310 Saint Ouen lAumone Phone: +44 (0) 1902 624481 Phone: +44 1902 624600
France Fax: +44 (0) 1902 782197 Email: ian.palin@utas.utc.com
Phone: +33 (0) 1 34 32 54 30 Email: andy.lewis@utas.utc.com
Fax: +33 (0) 1 34 32 63 16 Eugenia Valente
Mobile: +33 (0) 6 24 3301 61 Senior Management Director, Supply Chain
Email: thierry.charbonnier@utas.utc.com Stafford Road, Fordhouses
Rishi Grover Wolverhampton WV10 7EH UK
Richard Harris President Phone: +44 (0) 1902 627006
Engineering and Quality Manager, Stafford Road, Fordhouses Email: eugenia.valente@utas.utc.com
Actuation Services Wolverhampton WV10 7EH UK
Stafford Road, Fordhouses Phone: Not Available Paul Weedon
Wolverhampton WV10 7EH Email: rishi.grover@utas.utc.com Director, Actuation Engineering
UK Stafford Road, Fordhouses
Phone: +44 (0) 1902 624732 Paul Martin Wolverhampton WV10 7EH
Fax: +44 (0) 1902 782197 Director, Finance, Actuation Systems UK
Mobile: +44 (0) 7880 784692 Stafford Road, Fordhouses Email: paul.weedon@utas.utc.com
Email: richard.a.harris@utas.utc.com Wolverhampton WV10 7EH
UK Robert Hupfer
Philippe Jouanin Email: paul.martin@utas.utc.com General Manager, Actuation Services
A380 In Service Program Manager, Stafford Road, Fordhouses
Actuation Services Phil Godfrey Wolverhampton WV10 7EH UK
13, Avenue de lEguillette Director, Commercial and Contracts and ITC Phone: +44 (0) 1902 624611
B.P. 7186, F-95056 Cergy-Pontoise Cedex Stafford Road, Fordhouses Fax: Not Available
F-95310 Saint Ouen lAumone Wolverhampton WV10 7EH Email: Robert.hupfer@utas.utc.com
France UK
Phone: +33 (0) 1 34 32 55 90 Phone: +44 (0) 1902 624745 Andy Mueller
Mobile: +33 (0) 6 13 14 86 27 Email: phil.godfrey@utas.utc.com General Manager, Actuation Services
Email: philippe.jouanin@utas.utc.com Stafford Road, Fordhouses
Alex Plumley Wolverhampton WV10 7EH UK
Graham Arnold Executive Director, Human Resources Phone: Not Available
Product Support Engineer, Actuation Services Stafford Road, Fordhouses Email: andy.mueller@utas.utc.com
Stafford Road, Fordhouses Wolverhampton WV10 7EH UK
Wolverhampton WV10 7EH Phone: +44 (0) 1902 624778 Erin McCleave
UK Mobile: +44 (0) 7500 078460 General Manager, Actuation Services
Phone: +44 (0) 1902 624757 Email: alex.plumley@utas.utc.com Stafford Road, Fordhouses
Fax: +44 (0) 1902 782197 Wolverhampton WV10 7EH
Email: graham.arnold@utas.utc.com UK
Martin Dillon Fax: Not Available
Project Leader, Airbus, Actuation Services Email: erin.mccleave@utas.utc.com
Stafford Road, Fordhouses
Wolverhampton WV10 7EH
UK
Phone: +44 (0) 1902 624731
Fax: +44 (0) 1902 782197
Email: martin.dillon@utas.utc.com
CUSTOMER CONTACTS
Service Center Site Leaders Warranty

Aerostructures
Sebastien Huneau Warranty Administrator, Actuation France 850 Lagoon Drive
Manager, Delivery Assurance, Actuation 13, Avenue de lEguillette Chula Vista CA 91910-2098 USA
Services B.P. 7186, F-95056 Cergy-Pontoise Cedex
106, rue Fourny Saint Ouen lAumone Engineered Polymer Products
F-78530 Buc France Field Service
France Phone: +33 (0) 1 34 32 64 89 Nacelles Systems
Phone: +33 (0) 1 39 20 59 02 Fax: +33 (0) 1 34 32 63 16 Pylons
Fax: +33 (0) 6 11 59 15 55 Email: laurence.plenard@utas.utc.com Thrust Reversers
Email: sebastien.huneau@utas.utc.com
Warranty Administrator,
Andy Owen Wolverhampton, UK
Manager, Operations Strategy Stafford Road, Fordhouses 24-7 AOG Service
Stafford Road, Fordhouses Wolverhampton WV10 7EH
UK 24 Hour AOG Desk:
Wolverhampton WV10 7EH
Phone: +44 (0) 1902 624644 850 Lagoon Drive
UK
Email: peter.corfield@utas.utc.com Chula Vista CA 91910-2098 USA
Phone: +44 (0) 1902 624938
Number: +1 619 691 2089
Fax: +44 (0) 1902 782197
Fax: +1 619 691 3916
Mobile: +44 (0) 7770 605644
Email: andy.owen@utas.utc.com Aerospace Customers and Fax: +1 619 691 6195
Business Development Email: sparesales@utas.utc.com
Spares Administration One Hamilton Road
Business Development/
Windsor Locks CT 06069-1000 USA
Service Desk-Spares Ordering,
Program Mgmt/Sales/Mktg
Pricing and Catalog Enquiries-Asia Pacific:
Steven Gauthier
Hours: 7:30 Till 17:00 (Singapore Local Time) Business Development/Program Manager, Business Development
Phone: +65 6545 9975 Management/Sales and Marketing 850 Lagoon Drive
Fax: +65 6543 0419
Chula Vista CA 91910-2098 USA
Email: ap.spares@utas.utc.com John Esposito
Number: +1 619 691 3417
Vice President, Business Development and
Fax: +1 619 691 6189
Service Desk-Spares Ordering, Pricing and Customer Strategy
Mobile: +1 619 623 9504
Catalog Enquiries-Americas, One Hamilton Road
Email: steven.gauthier@utas.utc.com
Europe, Middle East and Africa: Mail Stop 1-2-B7
Hours: 8:00 till 20:00 (UK Local Time) Windsor Locks CT 06096 USA
John Torelli
Phone: +44 (0) 121 788 5858 Phone: +1 860 654 3912
Value Stream Leader, Military Business
Fax: +44 (0) 121 788 5817 Fax: +1 860 660 3243
Development
Email: sparesdesk@utas.utc.com Email: john.esposito@utas.utc.com
850 Lagoon Drive
Chula Vista CA 91910-2098 USA
Valerie Paillasseur
Number: +1 619 691 2107
Helicopter and Military Spares Sales,
Fax: +1 619 691 2107
Actuation Services
Mobile: +1 619 398 6591
43, rue des Pres
Email: john.torelli@utas.utc.com
F-27950 Saint-Marcel, Vernon
France
Phone: +33 (0) 2 32 64 70 60
Email: valerie.paillasseur@utas.utc.com
Customer Service/Customer Support Eva Valdez Colin Sanders
Regional Business Manager, Latin America, Manager, Regional Technical Support, E
Allan Miller Customer Service/Customer Support, urope/Africa/Mid East
Director, Commercial Airline Sales/(Acting) Chula Vista First Floor Price House
Regional Business Manager, Africa and 850 Lagoon Drive Meridian Office Park, Osborn Way
Middle East, Customer Service/Customer Chula Vista CA 91910-2098 USA Hook Hampshire RG27 9HY
Support, Chula Vista Number: +1 619 498 7878 UK
850 Lagoon Drive Email: eva.valdez@utas.utc.com Number: +44 (0) 1256 748424
Chula Vista CA 91910-2098 USA Fax: +44 (0) 1256 748430
Number: +1 619 691 2669 Andreas Wessel Mobile: +44 (0) 7802 423001
Fax: +1 619 691 6195 Regional Business Manager, Northern Email: colin.sanders@utas.utc.com
Mobile: +1 619 691 2669 Europe, Customer Service/Customer Support,
Email: allan.miller@utas.utc.com Chula Vista Product Support
850 Lagoon Drive
Erwin Engler Chula Vista CA 91910-2098 USA Enrique Chavez
Regional Business Manager, Asia Pacific, Number: +1 619 691 6415 Manager, Legacy Programs
Customer Service/Customer Support, Fax: +1 619 691 6195 850 Lagoon Drive
Chula Vista Mobile: +1 619 565 8355 Chula Vista CA 91910-2098 USA
850 Lagoon Drive Email: andreas.wessel@utas.utc.com Number: +1 619 498 7493
Chula Vista CA 91910-2098 USA Fax: +1 619 698 7218
Number: +1 619 691 3502 Ken Karl Mobile: +1 619 822 9367
Fax: +1 619 691 6195 Value Stream Leader, Integrated Nacelle Email: enrique.chavez@utas.utc.com
Mobile: +1 619 368 0199 Services, Customer Service/Customer
Email: erwin.engler@utas.utc.com Support, Chula Vista Service Center Site Leaders
850 Lagoon Drive
Zane Johnson Chula Vista CA 91910-2098 USA Hing Gee Cheam
Regional Business Manager, Southern Number: +1 619 691 2766 Vice President and General Manager, Rohr
Europe, Customer Service/Customer Support, Fax: +1 619 691 6195 Aero Services, Service Center Site Leaders
Chula Vista Mobile: +1 619 813 2766 Singapore Service Center
850 Lagoon Drive Email: ken.karl@utas.utc.com 41 Changi North Crescent
Chula Vista CA 91910-2098 USA 499638 Singapore
Number: +1 619 691 2638 Field Service/Technical Support Number: +65 6580 6272
Mobile: +1 619 793 9162 Fax: +65 6546 1060
Email: zane.johnson@utas.utc.com Kevin Browne Mobile: +65 9638 7622
Manager, New Programs and EIS, Email: hinggee.cheam@utas.utc.com
Sunny Nettle Field Service/Technical Support, Chula Vista
Regional Business Manager, China, Customer 850 Lagoon Drive Steve Callan
Service/Customer Support, Chula Vista Chula Vista CA 91910-2098 USA Managing Director, Prestwick Service Center,
850 Lagoon Drive Number: +1 619 691 2647 Service Center Site Leaders, Prestwick,
Chula Vista CA 91910-2098 USA Fax: +1 619 498 7218 South Ayrshire, Scotland
Number: +1 619 691 3652 Mobile: +1 619 727 7660 1 Dow Avenue
Fax: +1 619 691 6195 Email: kevin.browne@utas.utc.com Prestwick International Aerospace Park
Mobile: +1 619 213 2305 Prestwick, South Ayrshire KA9 2SA, Scotland
Email: sunny.nettle@utas.utc.com Ken Bryan UK
Manager, Technical Support Number: +44 (0) 1292 670201
Max Shepherd 850 Lagoon Drive Fax: +44 (0) 1292 672854
Regional Business Manager, US and Chula Vista CA 91910-2098 USA Mobile: +44 (0) 7968 063253
Canada, Customer Service/Customer Support, Number: +1 619 691 2409 Email: steve.callan@utas.utc.com
Chula Vista Fax: +1 619 691 2157
850 Lagoon Drive Mobile: +1 619 708 2409
Chula Vista CA 91910-2098 USA Email: ken.bryan@utas.utc.com
Number: +1 619 691 4379
Fax: +1 619 691 6195
Mobile: +1 619 788 9621
Email: max.shepherd@utas.utc.com
CUSTOMER CONTACTS
John Agar Dan Cassidy Kai Liebig

Director, Marketing and Sales, European Team Leader Victor-Slotosch-Strasse 20
Service Centers, Service Center Site Leaders, Chula Vista CA 91910-2098 USA Suite 500
Prestwick, South Ayrshire, Scotland Number: +1 619 691 4037 D-60388 Frankfurt am Main
1 Dow Avenue Fax: +1 619 691 6195 Germany
Prestwick International Aerospace Park Email: dan.cassidy@utas.utc.com Phone: +49 (0) 6109 303 240
Prestwick, South Ayrshire KA9 2SA, Scotland Fax: +49 (0) 6109 303 332
UK Warranty Mobile: +49 160 9062 3615
Number: +44 (0) 1292 670231 Email: kai.liebig@utas.utc.com
Fax: +44 (0) 1292 670297 Michael Vanderklok
Mobile: +44 (0) 7812 592324 Warranty Manager
Email: john.agar@utas.utc.com Chula Vista CA 91910-2098 USA Customer Service
Number: +1 619 691 2336 Four Coliseum Centre
Patrick Galopin Fax: +1 619 691 6195 2730 West Tyvola Road
Director, Programs, Purchasing and Email: scott.trimlett@utas.utc.com Charlotte NC 28217-4578 USA
Aftermarket, UTC Aerospace Systems Europe
36, Avenue Jean Monnet Phillip Saccullo AOG Support
B.P. 152 Warranty Administrator Customer Support
F-31774 Colomiers Cedex Chula Vista CA 91910-2098 USA Field Service
France Number: +1 619 691 2529 Maintenance, Repair and Overhaul Services
Number: +33 (0) 561 305 729 Mobile: +1 619 204 7379 Spares Administration
Fax: +33 (0) 561 305 714 Fax: +1 619 691 6195 Supply Chain Management
Email: patrick.galopin@utas.utc.com Email: phillip.saccullo@utas.utc.com Technical Support
Sam Lim
Director, Sales and Marketing, Air Management Systems 24-7 AOG Service
Aerostructures Service Center, Asia, One Hamilton Road
Service Center Site Leaders Windsor Locks CT 06096-1000 USA
Response Center (CRC)
Singapore Service Center Phone: +1 877 808 7575
41 Changi North Crescent Bleed and NGS (Outside U.S.: +1 860 654 2500)
499638 Singapore Environment Control Systems Email: crc@utas.utc.com
Number: +65 6580 6228 MRO Campus
Fax: +65 6546 1060 Business Development/
Mobile: +65 9686 3969 Program Mgmt/Sales/Mktg
Email: sam.lim@utas.utc.com
24-7 AOG Service Steve Ash
Lori Gillette Regional Sales Lead, Civil,
General Manager UTC Aerospace Systems Customer
Middle East and Africa
111 Airport Drive Response Center (CRC):
503, City Tower 2
Foley AL 36535-1568 USA Phone: +1 877 808 7575
Sheikh Zayed Road
Number: +1 251 952 3302 (Outside U.S.: +1 860 654 2500)
P.O. Box 71662
Fax: +1 251 952 3376 Email: crc@utas.utc.com
Dubai
Mobile: +1 251 233 9016 United Arab Emirates
Email: lori.gillette@utas.utc.com Business Development/Program Phone: +971 (0) 4 332 7747
Management/Sales/Marketing Fax: +1 (860) 660 7611
Spares Administration Mobile: +971 (0) 50 708 3370
Daniel Hughes Email: steve.ash@utas.utc.com
24 Hour AOG Desk: One Hamilton Road
850 Lagoon Drive Windsor CT 06096-1000 USA David Corish
Chula Vista CA 91910-2098 USA Phone: +1 860 654 7044 Regional Lead, Military, Asia Pacific
Number: +1 619 691 2089 Email: dan.hughes@utas.utc.com 39 Changi North Crescent
Fax: +1 619 691 3916 499642 Singapore
Fax: +1 619 691 6195 Phone: +65 9818 3360
Email: sparesales@utas.utc.com Mobile: +65 9818 3360
Email: david.corish@utas.utc.com
Harold Counet Jack Morrison Jack Morrison
Regional Sales Lead, Civil, Europe/CIS Regional Sales Lead, Civil, Asia Pacific Regional Sales Lead, Civil, Asia Pacific
Horsterweg 7 (Except China) (Except China)
NL-6199AC Maastricht No. 9 Lengkuk Keluli 2 No. 9 Lengkuk Keluli 2
The Netherlands Bukit Raja Industrial Estate Bukit Raja Industrial Estate
Phone: +31 (0) 43 35 88 872 41050 Klang, Selangor 41050 Klang, Selangor
Fax: +31 (0) 43 35 88 772 Malaysia Malaysia
Mobile: +31 6 130 44 611 Phone: +60 (0) 3 3344 3000, ext. 104 Phone: +60 (0) 3 3344 3000, ext. 104
Email: harold.counet@utas.utc Fax: +860 660 9504 Fax: +860 660 9504
Mobile: +60 (0) 12 238 6375 Mobile: +60 (0) 12 238 6375
Corey Holtz Email: jack.morrison@utas.utc.com Email: jack.morrison@utas.utc.com
Regional Lead, Military, U.S. Government
14300 Judicial Road Customer Service/ Xiaofan Hou
Burnsville MN 55306 USA Customer Support Regional Sales Lead, Civil, China
Phone: +1 952 892 4240 Unit 1104-1105, Building A
Mobile: +1 952 451 6612 UTC Aerospace Systems Customer No. 868 Yinghua Road
Email: corey.holtz@utas.utc.com Response Center (CRC) Pudong New Area
Phone: +1 877 808 7575 Shanghai 201204
Xiaofan Hou (Outside U.S.: +1 860 654 2500) Peoples Republic of China
Regional Sales Lead, Civil, China Email: crc@utas.utc.com Phone: +86 (0) 21 6036 0658
Unit 1104-1105, Building A Fax: +86 (0) 21 6360 8803
No. 868 Yinghua Road Dave McDonough Mobile: +86 (0) 15 9215 52695
Pudong New Area Regional Sales Lead, Civil, Americas Email: xiaofan.hou@utas.utc.com
Shanghai 201204 Four Coliseum Centre
Peoples Republic of China 2730 West Tyvola Road Gus Martins
Phone: +86 (0) 21 6036 0658 Charlotte NC 28217 USA Regional Sales Lead, Civil, Americas
Fax: +86 (0) 21 6360 8803 Phone: +1 704 423 6302 3601 Flamingo Road
Mobile: +86 (0) 15 9215 52695 Fax: +1 860 660 3956 Miramar FL 33027 USA
Email: xiaofan.hou@utas.utc.com Mobile: +1 860 830 5933 Phone: +1 954 538 8934
Email: dave.mcdonough@utas.utc.com Fax: +1 860 660 7934
Gus Martins Mobile: +1 954 806 1714
Regional Sales Lead, Civil, Americas Harold Counet Email: gus.martins@utas.utc.com
3601 Flamingo Road Regional Sales Lead, Civil, Europe/CIS
Miramar FL 33027 USA Horsterweg 7 David Corish
Phone: +1 954 538 8934 NL-6199AC Maastricht Regional Lead, Military, Asia Pacific
Fax: +1 860 660 7934 The Netherlands 39 Changi North Crescent
Mobile: +1 954 806 1714 Phone: +31 (0) 43 35 88 872 499642 Singapore
Email: gus.martins@utas.utc.com Fax: +31 (0) 43 35 88 772 Phone: +65 9818 3360
Mobile: +31 6 130 44 611 Mobile: +65 9818 3360
Dave McDonough Email: harold.counet@utas.utc.com Email: david.corish@utas.utc.com
Regional Sales Lead, Civil, Americas
Four Coliseum Centre Steve Ash Greg Marchak
2730 West Tyvola Road Regional Sales Lead, Civil, Regional Lead, Military, Americas
Charlotte NC 28217 USA Middle East and Africa 6225 Oak Tree Boulevard
Phone: +1 704 423 6302 503, City Tower 2 Independence OH 44131-2509 USA
Fax: +1 860 660 3956 Sheikh Zayed Road Phone: +1 216 429 4142
Mobile: +1 860 830 5933 P.O. Box 71662 Mobile: +1 216 798 1905
Email: dave.mcdonough@utas.utc.com Dubai Email: greg.marchak@utas.utc.com
United Arab Emirates
Greg Marchak Phone: +971 (0) 4 332 7747 Corey Holtz
Regional Lead, Military, Americas Fax: +1 (860) 660 7611 Regional Lead, Military, U.S. Government
6225 Oak Tree Boulevard Mobile: +971 (0) 50 708 3370 14300 Judicial Road
Independence OH 44131-2509 USA Email: steve.ash@utas.utc.com Burnsville MN 55306 USA
Phone: +1 216 429 4142 Phone: +1 952 892 4240
Mobile: +1 216 798 1905 Mobile: +1 952 451 6612
Email: greg.marchak@utas.utc.com Email: corey.holtz@utas.utc.com
CUSTOMER CONTACTS
Customer Portal - Legacy Jerome Dewitte Business Development/Program

Goodrich Products Regional Field Service Manager, EMEA: U.K., Management/Sales/Marketing
Phone: +1 877 664 6655 France and Germany
Email: customer.portal@goodrich.com 22, chemin de la Crabe Tim Welch
B.P. 53223 Manager, Business Development and
myHS - Legacy Hamilton Sundstrand F-31027 Toulouse Strategy Planning
Products France 4747 Harrison Avenue
Phone: +1 860 654 6884 Phone: +33 (0) 5 61 30 57 33 P.O. Box 7002
Email: aerospace.customerservice@hs.utc.com Mobile: +33 (0) 7 62 93 41 61 Rockford IL 61125-7002 USA
Email: jerome.dewitte@utas.utc.com Phone: +1 815 226 5422
Field Service/ Fax: +1 860 660 7697
Technical Support Clifton Duffy Mobile: +1 779 208 2297
Regional Field Service Manager, Asia Pacific Email: tim.welch@hs.utc.com
John (Mike) Brooks 41 Changi North Crescent
Field Service Network Manager 499638 Singapore Michael Gardner
Four Coliseum Centre Phone: Not Available Business Development
2730 West Tyvola Road Mobile: +65 9117 3490 8201 109th Street
Charlotte NC 28217-4578 USA Email: clifton.duffy@utas.utc.com Suite 500
Phone: +1 704 423 7583 Pleasant Prairie WI 53158 USA
Mobile: +1 860 250 0134 Technical Publications, Legacy Hamilton Phone: +1 262 744 1486
Email: john.m.brooks@utas.utc.com Sundstrand Email: michael.gardner@utas.utc.com
Martin Sezack Email: tech.solutions@utas.utc.com
Regional Field Service Manager, Eastern U.S. Engine Components
and Canada Field Service/Technical Support 811 Fourth Street
726 Liberty Road Technical Publications, Legacy Goodrich P.O. Box 65100
Mount Laurel NJ 08054 USA Phone: Not Available West Des Moines IA 50265-0100 USA
Phone: +1 856 642 0920
Mobile: +1 609 304 6069 Aircraft Power Take-Off Shafts and Couplings
Email: marty.sezack@utas.utc.com Electric Systems Disks
4747 Harrison Avenue Engine Nozzle Hydraulic Pumps
Juan Manzano P.O. Box 7002 Field Service
Regional Field Service Manager, Western U.S. Rockford IL 61125-7002 USA Fuel Flow Metering Valves
and Latin America Fuel Injection Systems
850 Lagoon Drive Analog and Digital Devices for Power Control Fuel Manifold Systems
Chula Vista CA 91910 USA Electric Motor Pumps Gas Turbine Engine Components
Phone: +1 619 691 3379 Electrical Power Generating Systems Helicopter Drive Shafts and Couplings
Mobile: +1 619 822 7624 Emergency Power Systems Helicopter Drive Systems
Email: juan.manzano@utas.utc.com Industrial Generators and Components Impellers
Integrated Drive Generator Industrial Shafts and Couplings
Angelo Casadidio Motor Controller Oil Lube/Flow Control Injectors
Regional Field Service Manager, Primary Power Distribution Systems Repair and Overhaul Services
EMEA: All but U.K., France and Germany Ram Air Turbine Rotating Assemblies
Viale di Marino, 81 Secondary Power Distribution System Shrouds
I-00043 Ciampino (RM) Solid State Power Controller Spray Nozzles
Italy Solid State Power Modules
Phone: +39 (0) 06 6501 0414 Turbine Airfoils
Variable Frequency Generator Power Transmission Systems
Mobile: +39 (0) 335 650 8784 Variable Frequency Starter Generator
Email: angelo.casadidio@utas.utc.com Turbine Component Services
Turbine Fuel Technologies
24-7 AOG Service Turbomachinery Products

Response Center (CRC)
Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500)
24-7 AOG Service Justin Miller Michelle Williams
Program Management, Aerospace Gas Manager, Business Development,
UTC Aerospace Systems Customer Turbine Components Industrial Products, Delavan Ltd.
Response Center (CRC) 811 Fourth Street Gorsey Lane
Phone: +1 877 808 7575 P.O. Box 65100 Widnes Cheshire WA8 ORJ
(Outside U.S.: +1 860 654 2500) West Des Moines IA 50265-0100 USA UK
Email: crc@utas.utc.com Phone: +1 408 352 2173 Phone: +44 151 422 4419
Email: justin.miller@utas.utc.com Fax: +44 151 495 1043
Business Development/Program Email: michelle.williams@utas.utc.com
Management/Sales/Marketing Jason Whitson
Program Management, Aerospace Gas Service Center Site Leaders
Jim Connelly Turbine Components
Business Development and NPI Engineering, 811 Fourth Street Tim Lashinger
Industrial Products P.O. Box 65100 Program Management,
5502 Highway 25 North West Des Moines IA 50265-0100 USA Industrial, Power Transmission Systems
Hodges SC 29653 USA Phone: +1 515 271 7228 104 Otis Street
Phone: +1 864 374 5834 Fax: +1 515 271 7201 Rome NY 13441-4714 USA
Fax: +1 864 374 5185</Fax> Email: jason.whitson@utas.utc.com Phone: +1 315 838 1418
Email: jim.connelly@utas.utc.com Fax: +1 315 838 1476
Shawn Lawlor Email: timothy.lashinger@utas.utc.com
Pete Hattasch Manager, Business Development,
Program Management, Power Transmission Systems Frank Szkotak
Aero Blades and Vanes 104 Otis Street Operations, MRO, Power Transmission
3405 South 5th Street Rome NY 13441-4714 USA Systems (Service Repair, Aerospace)
Phoenix AZ 85040 USA Phone: +1 315 838 1351 104 Otis Street
Phone: +1 480 337 8642 Fax: +1 315 838 1476 Rome NY 13441-4714 USA
Fax: +1 602 243 2396 Email: shawn.lawlor@utas.utc.com Phone: +1 315 838 1361
Email: pete.hattasch@utas.utc.com Fax: +1 315 838 1481
Customer Service/ Email: frank.szkotak@utas.utc.com
Ed Marron Customer Support
Manager, Business Development, Aerospace, Warranty
Power Transmission Systems Jeff Meredith
104 Otis Street Program Management, Jeff Meredith
Rome NY 13441-4714 USA Power Transmission Systems Program Management, Aftermarket,
Phone: +1 315 838 1352 104 Otis Street Power Transmission Systems
Fax: +1 315 838 1480 Rome NY 13441-4714 USA 104 Otis Street
Email: ed.marron@utas.utc.com Phone: +1 315 838 1362 Rome NY 13441-4714 USA
Fax: +1 315 838 1480 Phone: +1 315 838 1362
Jeff Meredith Email: jeff.meredith@utas.utc.com Fax: +1 315 838 1480
Program Management, Aftermarket, Email: jeff.meredith@utas.utc.com
Power Transmission Systems Michael Mack
104 Otis Street Program Management,
Rome NY 13441-4714 USA Power Transmission Systems
Phone: +1 315 838 1362 104 Otis Street
Fax: +1 315 838 1480 Rome NY 13441-4714 USA
Email: jeff.meredith@utas.utc.com Phone: +1 315 838 1318
Fax: +1 315 838 1480
Email: michael.mack@utas.utc.com
CUSTOMER CONTACTS
Operations Room
Engine Control Services The Radleys Engineered Polymer Products
The Radleys Marston Green 6061 Goodrich Boulevard
Marston Green Birmingham B33 0HZ Jacksonville FL 32226-3402 USA
Birmingham B33 0HZ UK
UK Phone: +44 (0) 870 879 3600 Acoustic Structures
Fax: +44 (0) 121 707 5415 Composites
Logistics/Integrator Services Email: operationsroom@utas.utc.com Engineered Composites
MRO Field Service
Rotables/Asset Management Field Service/Technical Support Fire Protection
Spares Rubber Products
Technical Support and Training Adrian Griffiths Urethane
Head of Engineering, Engine Control Services
The Radleys
24-7 AOG Service Marston Green 24-7 AOG Service
Birmingham B33 0HZ
UTC Aerospace Systems Customer UK UTC Aerospace Systems Customer
Response Center (CRC): Phone: +44 (0) 121 788 5050 Response Center (CRC):
Phone: +1 877 808 7575 Fax: +44 (0) 121 779 5712 Phone: +1 877 808 7575
(Outside U.S.: +1 860 654 2500) Mobile: +44 (0) 7747 837 549 (Outside U.S.: +1 860 654 2500)
Email: crc@utas.utc.com Email: adrian.griffiths@utas.utc.com Email: crc@utas.utc.com
Business Development/Program Spares Administration Business Development/Program
Management/Sales and Marketing Management/Sales and Marketing
Service Desk-Spares Ordering, Pricing and
Gary Smith Catalog Enquiries - Asia Pacific John D. Sullivan
Business Development and Contracts Director Hours: 7:30 till 17:00 (Singapore Local Time) Business Development Manager
The Radleys Phone: +65 6545 9975 6061 Goodrich Boulevard
Marston Green Fax: +65 6543 0419 Jacksonville FL 32226-3402 USA
Birmingham B33 0HZ Email: ap.spares@utas.utc.com Phone: +1 904 696 4168
UK Fax: +1 904 757 7116
Phone: +44 (0) 121 788 5150 Service Desk-Spares Ordering,
Email: john.sullivan2@utas.utc.com
Fax: +44 (0) 121 779 5712 Pricing and Catalog Enquiries - Americas,
Mobile: +44 (0) 777 166 6523 Europe, Middle East and Africa Drew Wannamaker
Email: gary.j.smith@utas.utc.com Hours: 8:00 till 20:00 (UK Local Time) Business Development Manager
Phone: +44 (0) 121 788 5858 6061 Goodrich Boulevard
Customer Service/Customer Support Fax: +44 (0) 121 788 5817 Jacksonville FL 32226-3402 USA
Email: sparesdesk@utas.utc.com Phone: +1 904 696 4141
Jonathan Peters Fax: +1 904 757 7116
Service Delivery Director, Engine Control Goodrich Customer Portal Email: andrew.wannamaker@utas.utc.com
https://customers.goodrich.com
Services Erika Hahne
The Radleys
Business Development Coordinator
Marston Green
6061 Goodrich Boulevard
Birmingham B33 0HZ
Jacksonville FL 32226-3402 USA
UK
Phone: +1 904 696 4116
Phone: +44 (0) 121 708 5745
Fax: +1 904 757 7116
Fax: +44 (0) 121 779 5712
Email: erika.wossner@utas.utc.com
Mobile: +44 (0) 7789 878 434
Email: petersj@utas.utc.com
Customer Service/Customer Support Sam Ryals
Government Programs Director, Research and Development Programs
Erika Hahne Arlington, VA Office 5100 Springfield Pike
1530 Wilson Boulevard Suite 401
Business Development Coordinator
Suite 320 Dayton OH 45431-1264 USA
6061 Goodrich Boulevard
Arlington VA 22209-2447 USA Phone: +1 937 813 8768
Jacksonville FL 32226-3402 USA
Phone: +1 904 696 4116 Fax: + 937 813 8768
Fax: +1 904 757 7116 Email: sam.ryals@utas.utc.com
Email: erika.wossner@utas.utc.com Business Development/Program
Management/Sales and Marketing Rick Pyatt
Engineering Senior Director, Government Programs
Jim Dalberg 1530 Wilson Boulevard
Director, Navy Programs Suite 320
Erika Hahne 1530 Wilson Boulevard
Business Development Coordinator Arlington VA 22209-2447 USA
Suite 320 Phone: +1 703 243 4102
6061 Goodrich Boulevard Arlington VA 22209-2447 USA
Jacksonville FL 32226-3402 USA Fax: Not Available
Phone: +1 703 558 8244 Mobile: +1 202 321 2573
Phone: +1 904 696 4116 Fax: Not Available
Fax: +1 904 757 7116 Email: rick.pyatt@utas.utc.com
Mobile: +1 571 451 7757
Email: erika.wossner@utas.utc.com Email: jim.dalberg@utas.utc.com
Field Service/Technical Support Headquarters
John Fyfe Four Coliseum Centre
Director, Air Force Programs 2730 West Tyvola Road
Erika Hahne 1530 Wilson Boulevard Charlotte NC 28217-4578 USA
Business Development Coordinator Suite 320
6061 Goodrich Boulevard Arlington VA 22209-2447 USA
Jacksonville FL 32226-3402 USA Phone: +1 703 558 8231
Phone: +1 904 696 4116 Fax: Not Available
Public Relations
Fax: +1 904 757 7116 Email: john.fyfe@utas.utc.com
Email: erika.wossner@utas.utc.com Annie Donnelly
Manager, Communications, Charlotte
Fred Manzo
Product Support Four Coliseum Centre
Director, Army Programs
2730 West Tyvola Road
1530 Wilson Boulevard
Erika Hahne Charlotte NC 28217-4578 USA
Suite 320
Phone: +1 704 423 7534
Business Development Coordinator Arlington VA 22209-2447 USA
Email: anna.donnelly@utas.utc.com
6061 Goodrich Boulevard Phone: +1 703 243 4104
Jacksonville FL 32226-3402 USA Fax: Not Available
Al Killeffer
Phone: +1 904 696 4116 Email: fred.manzo@utas.utc.com
Manager, Media Relations
Fax: +1 904 757 7116
Four Coliseum Centre
Email: erika.wossner@utas.utc.com Edward McKee
Director, Redstone Arsenal Programs
Warranty 5025 Bradford Drive
Charlotte, NC 28217-4578 USA
Phone: +1 704 423 7577
Building 1, Suite 135
Erika Hahne email: alexander.killeffer@utas.utc.com
Huntsville AL 35805-1973 USA
Business Development Coordinator Phone: +1 256 721 9881
6061 Goodrich Boulevard Melissa Noebes
Mobile: +1 256 476 6296
Jacksonville FL 32226-3402 USA Head of Media and Community Relations
Email: edward.mckee@utas.utc.com
Phone: +1 904 696 4116 Four Coliseum Centre
Fax: +1 904 757 7116 2730 West Tyvola Road
Email: erika.wossner@utas.utc.com Charlotte, NC 28217-4578 USA
Phone: +1 704 606 9716
email: melissa.nobes@utas.utc.com
CUSTOMER CONTACTS
Business Development/Program Bob Marcum

Interiors Management/Sales/Marketing Sales Manager, Segment Leader, Military,
3420 South 7th Street Interiors, Lighting Systems
Suite 100 Damian Lopez 129 Fairfield Street
Phoenix AZ 85040-1169 USA Business Development Manager Oldsmar FL 34677-3618 USA
Holly Cottage Phone: +1 937 552 2396
Advanced Concept Ejection Seats (ACES) 21 College Ride Fax: +1 813 891 7138
Aircrew Escape Systems Bagshot, Surrey GU19 5EW Email: bob.marcum@utas.utc.com
Aviation Life Rafts UK
Phone: +44 (0) 1276 475440 Doug Nelson
Booth Veneers, Aviation Plywood, Veneer
Fax: +44 (0) 1276 475428 Business Development Manager, Interiors,
Products for Corporate and Head-of- Propulsion Systems
State Aircraft Mobile: +44 (0) 7884 266 405
Email: damian.lopez@utas.utc.com 3530 Branscombe Road
Cabin Attendant Seats P.O. Box KK
Cabin Management Systems (CMS) and Mike Kerlsake Fairfield CA 94533 USA
In-Flight Entertainment (IFE) Business Development Manager, Americas, Phone: +1 707 399 1871
Cargo Handling Systems Evacuation Systems Fax: +1 707 422 3749
Crashworthy Troop Seats 3420 South 7th Street Email: doug.nelson@utas.utc.com
Crew Seats Suite 100
Energetic Devices Phoenix AZ 85040-1169 USA Jack M. Reed
Evacuation Systems Phone: +1 602 243 2255 Manager, Hurricane Mesa Test Facility,
Exterior Lighting Systems Mobile: +1 480 650 2868 Interiors
Field Service Email: mike.kerlsake@utas.utc.com One Mesa Road
Harness and Cable P.O. Box 1218 (Hurricane, UT 84737)
High Comfort Cabin Attendant Seats Broc Yuskin Virgin UT 84779-7737 USA
Interior Lighting Systems Business Development Manager, Phone: +1 435 635 9629
Linear Explosive Products Asia Pacific, Specialty Seating Fax: +1 435 635 7345
Luxury Seats, Divans and Tables 3420 South 7th Street Mobile: +1 435 590 4826
Mechanical Conveyance Systems Suite 100 Email: jack.reed@utas.utc.com
Military Aircrew Escape Systems Phoenix AZ 85040-1169 USA
Paul Cistoldi
Passenger Service Units Phone: +1 602 243 2395
AM Program Manager, Evacuation Systems
Power Drive Units Mobile: +1 480 436 9063
3414 South 5th Street
Propulsion Systems Email: broc.yuskin@utas.utc.com
Phoenix AZ 85040-1169 USA
Specialty Seating Systems Phone: +1 602 243 2234
Mike Wagner
Space and Missile Products Director, Commercial Aftermarket, Interiors Mobile: +1 480 307 2348
3420 South 7th Street Email: paul.cistoldi@utas.utc.com
Suite 100
24-7 AOG Service Phoenix AZ 85040-1169 USA Chuck Thompson
Phone: +1 602 232 4057 Business Development Manager, Helicopters,
UTC Aerospace Systems Customer Fax: +1 602 243 2313 Interiors, Winslow Life Raft Company
Response Center (CRC) Email: mike.wagner@utas.utc.com 11700 Winslow Drive
Phone: +1 877 808 7575 (Outside U.S.: +1 Lake Suzy FL 34269-1902 USA
860 654 2500) Butch Kohs Phone: +1 941 613 6666
Email: crc@utas.utc.com Senior Manager, International Fax: +1 941 613 6677
Trade Compliance, Interiors Mobile: +1 941 807 3182
3420 South 7th Street Email: chuck.thompson@utas.utc.com
Suite 100
Phoenix AZ 85040-1169 USA
Phone: +1 602 243 2221
Fax: +1 602 323 8713
Email: butch.kohs@utas.utc.com
Robert Schulten Kevin Cerny Craig Olin
Program Manager Aftermarket, Lighting Business Development Manager, Business Lead, Cargo Systems
Bertramstrasse 8 EMEA Region 2604 Highway 20 North
D-59557 Lippstadt Germany 3420 South 7th Street Jamestown ND 58401-9623 USA
Phone: +49 (0) 2941 7676 2506 Suite 100 Phone: +1 701 253 7769
Fax: +49 (0) 2941 7676 4 8284 Phoenix AZ 85040-1169 USA Fax: +1 701 251 1046
Mobile: +49 (0) 151 634 82588 Phone: +1 602 232 4180 Mobile: +1 701 269 4028
Email: robert.schulten@utas.utc.com Mobile: +1 602 321 6759 Email: craig.olin@utas.utc.com
Email: kevin.cerny@utas.utc.com
Rollie Stahlhut Patty Raisor
AM Program Manager, Interiors, Cargo Arvid Fischer Booth Veneers, Aviation Plywood, Veneer
Systems Segment Leader, Airbus and ATR Lighting, Products for Corporate and Head-of-State
2604 Highway 20 North Interiors, Lighting Systems Aircraft, Cabin Systems
Jamestown ND 58401-9623 USA Nesspriel 1 510 Patrol Road
Phone: +1 701 253 7424 D-21129 Hamburg Jeffersonville IN 47130-7755 USA
Fax: +1 701 251 1046 Germany Phone: +1 812 704 5200
Mobile: +1 701 269 4013 Phone: +49 (0) 40 7431 3166 Fax: +1 812 704 5299
Email: rollie.stahlhut@utas.utc.com Fax: +49 (0) 40 7431 3167 Email: patty.raisor@utas.utc.com
Email: arvid.fischer@utas.utc.com
Mike Van Wingerden Kyle Evenson
Transformation Manager, Customer Service Martin Guennewig Site Leader, Cabin Seating Systems,
4115 Corporate Center Drive Segment Leader Civil Aircraft Lighting, Luxury Seats, Divans and Tables
Monroe NC 28110-1313 USA Interiors, Lighting Systems 701 Maple Street
Phone: +1 704 282 2535 Bertramstrasse 8 P.O. Box 129
Fax: +1 704 290 5958 D-59557 Lippstadt Peshtigo WI 54157-1347 USA
Mobile: +1 980 328 3859 Germany Phone: +1 715 582 4517
Email: mike.vanwingerden@utas.utc.com Phone: +49 (0) 2941 7676 2165 Fax: +1 715 582 2899
Fax: +49 (0) 2941 7676 4 2165 Email: kyle.evenson@utas.utc.com
Jane Vigil Email: martin.guennewig@utas.utc.com
Program Manager, Aftermarket Seating, Customer Service/
Interiors, Specialty Seating Systems Benno Heissig Customer Support
1275 North Newport Road Segment Leader, Military, Europe and Asia,
Colorado Springs CO 80916-2779 USA Interiors, Lighting Systems Edeltraut Boxberger
Phone: +1 719 638 2152 Bertramstrasse 8 Customer Service Manager, Interiors,
Fax: +1 719 323 8775 D-59557 Lippstadt Lighting Systems
Email: jane.vigil@utas.utc.com Germany Bertramstrasse 8
Phone: +49 (0) 2941 7676 8593 D-59557 Lippstadt
Rolf Broelemann Fax: +49 (0) 2941 7676 4 8593 Germany
Segment Leader Business and Regional Email: benno.heissig@utas.utc.com Phone: +49 (0) 2941 7676 8590
Jets, Interiors, Lighting Systems, Business Fax: +49 (0) 2941 7676 4 8590
Development, Program Management, Sales Richard Herring Email: edeltraut.boxberger@utas.utc.com
and Marketing, Lippstadt Segment Leader, OEM Bombardier,
Bertramstrasse 8 Interiors, Lighting Systems Alan T. Keney
D-59557 Lippstadt 5471 Royalmount Avenue Customer Service Manager,
Germany Montreal H4P 1J3 QU Aircraft Systems, Monroe
Phone: +49 (0) 2941 7676 2167 Canada 4115 Corporate Center Drive
Fax: +49 (0) 2941 7676 4 2167 Phone: +1 514 507 9665 Monroe NC 28110-1313 USA
Email: rolf.broelemann@utas.utc.com Fax: +1 514 297 3766 Phone: +1 704 282 2635
Email: richard.herring@utas.utc.com Fax: +1 860 660 2112
Mobile: Not Available
Email: alan.Keney@utas.utc.com
CUSTOMER CONTACTS
Tammy Skinner Valerie Granier Cargo Systems

Coordinator/Group Leader, Customer Service Customer Service Representative, Interiors, Maintenance, Repair and Overhaul (MRO)
4115 Corporate Center Drive Paris Service Center Gaoqi International Airport
Monroe NC 28110-1313 USA 11, rue de la Grande Borne Phone: +1 701 253 7677
Phone: +1 704 282 2689 F-77990 Le Mesnil Amelot Email: jmstown.MRO@utas.utc.com
Fax: Not Available France
Mobile: Not Available Phone: +33 (0) 1 64 02 67 67 Field Service/Technical Support
Email: tammy.skinner@utas.utc.com Fax: +33 (0) 1 64 02 60 61
Mike Brooks
Email: valerie.granier@utas.utc.com
Shalet Coelho Manager, Field Service Network
Customer Service Representative, Diana Kamp 4747 Harrison Avenue
Dubai MRO Campus Customer Service Representative, Interiors, P.O. Box 7002
Jebel Ali Free Zone Lighting Systems Rockford IL 61125-7002 USA
P.O. Box 17698 Bertramstrasse 8 Phone: +1 815 966 8333
Dubai D-59557 Lippstadt Mobile: +1 779 208 0011
United Arab Emirates Germany Email: michael.brooks@utas.utc.com
Phone: +971 (0) 4 810 1600 Phone: +49 (0) 2941 7676 8591
Philippe Boquet
Fax: +971 (0) 4 810 1692 Fax: +49 (0) 2941 7676 4 8591
Field Support Manager, Europe, Middle East
Email: shalet.coelho@utas.utc.com Email: diana.kamp@utas.utc.com
and Africa, Interiors, Paris Service Center
David Drobny Marjorie Omondi 11, rue de la Grande Borne
Customer Service Representative, Customer Service Representative, F-77990 Le Mesnil Amelot
Maintenance, Repair and Overhaul, Interiors, Dubai MRO Campus France
Specialty Seating Systems Jebel Ali Free Zone Phone: +33 (0) 1 64 02 67 67
1275 North Newport Road P.O. Box 17698 Fax: +33 (0) 1 64 02 60 61
Colorado Springs CO 80916-2779 USA Dubai United Arab Emirates Email: philippe.boquet@utas.utc.com
Phone: +1 719 638 2230 Phone: +971 (0) 4 810 1514
Martin Funke
Email: david.drobny@utas.utc.com Fax: +971 (0) 4 810 1692
Product Support Manager, Interiors,
Email: marjorie.omondi@utas.utc.com
Patricia Egrot Lighting Systems
Customer Service Representative, Interiors, Deb Potchik Bertramstrasse 8
Paris Service Center Customer Service Representative, Interiors, D-59557 Lippstadt
11, rue de la Grande Borne Lighting Systems Germany
F-77990 Le Mesnil Amelot 129 Fairfield Street Phone: +49 (0) 2941 7676 8888
France Oldsmar FL 34677-3618 USA Fax: +49 (0) 2941 7676 4 8888
Phone: +33 (0) 1 64 02 67 67 Phone: +1 813 891 7106 Email: martin.funke@utas.utc.com
Fax: +33 (0) 1 64 02 60 61 Fax: +1 813 855 5572
Gary Nickerson
Email: patricia.egrot@utas.utc.com Email: debbie.potchik@utas.utc.com
Product Support Manager, Interiors,
Eva Gao Tina Wang Cargo Systems
Customer Service Supervisor, Customer Service Supervisor, 2604 Highway 20 North
Asia Pacific MRO Xiamen MRO Campus Jamestown ND 58401-9623 USA
39 Changi North Crescent Gaoqi International Airport Phone: +1 701 253 7555
499642 20 Dai Liao Road Fax: +1 701 253 7477
Singapore Xiamen, Fujian Province 361006 Email: gary.nickerson@utas.utc.com
Phone: +65 6580 5808 Peoples Republic of China
Cheryl Stevens
Email: eva.gao@utas.utc.com Phone: +86 (0) 592 570 7695
Manager, Technical Publications
Email: tina.wang@utas.utc.com
Elena Gonzalez 3414 South 5th Street
Customer Service Representative, Lighting Kitty Yang Phoenix AZ 85040-1169 USA
System Repairs, Customer Service, Monroe Customer Service Supervisor, Phone: +1 602 243 2307
MRO Campus, Lighting Systems Xiamen MRO Campus Mobile: +1 602 284 9485
4115 Corporate Center Drive Gaoqi International Airport Email: cheryl.stevens@utas.utc.com
Monroe NC 28110-1313 USA 20 Dai Liao Road
Phone: +1 704 282 2728 Xiamen, Fujian Province 361006
Fax: +1 704 290 1940 Peoples Republic of China
Mobile: +1 704 231 8217 Phone: +86 (0) 592 570 7682
(For AOG After Hours Support) Email: kitty.yang@utas.utc.com
Email: elena.gonzalez@utas.utc.com
Didier Thomas Mike Keefe Lyndsay Lentine
Field Support Manager, Europe, Middle East Director, Interiors, Regional, Business Customer Representative Manager,
and Africa, Interiors, Paris Service Center Jet and Military Dubai MRO Campus
11, rue de la Grande Borne 3420 South 7th Street Jebel Ali Free Zone
F-77990 Le Mesnil Amelot Suite 100 P.O. Box 17698
France Phoenix AZ 85040-1169 USA Dubai
Phone: +33 (0) 1 64 02 67 67 Phone: +1 480 857 5701 United Arab Emirates
Fax: +33 (0) 1 64 02 60 61 Fax: +1 602 243 2300 Phone: +971 (0) 4 810 1519
Email: didier.thomas@utas.utc.com Email: mike.keefe@utas.utc.com Fax: +971 (0) 4 810 1692
Mobile: +971 (0) 566 868 594
Steve McQueen Jim Erickson Email: lyndsay.lentine@utas.utc.com
Field Support Representative, Director, Commercial Transport, Interiors
Interiors - Americas Region 3420 South 7th Street Brian Stegall
2604 Highway 20 North Suite 100 Operations Manager, Interiors,
Jamestown ND 58401-9623 USA Phoenix AZ 85040-1169 USA Phoenix Service Center
Phone: +1 701 253 7604 Phone: +1 602 243 2349 3405 South 5th Street
Mobile: +1 701 658 9088 Email: jim.erickson@utas.utc.com Phoenix AZ 85040-1169 USA
Email: steve.mcqueen@utas.utc.com Phone: +1 602 232 4152
Mike Wagner Fax: +1 602 232 4170
Product Support Director, Commercial Aftermarket, Interiors Mobile: +1 623 202 3593
3420 South 7th Street Email: brian.stegall@utas.utc.com
Martin Funke Suite 100
Product Support Manager, Interiors, Phoenix AZ 85040-1169 USA Daven Tay
Lighting Systems Phone: +1 602 232 4057 Operations Manager, Asia Pacific MRO
Bertramstrasse 8 Fax: +1 602 243 2313 39 Changi North Crescent
D-59557 Lippstadt Email: mike.wagner@utas.utc.com 499642 Singapore
Germany Phone: +65 6580 5859
Phone: +49 (0) 2941 7676 8888 Service Center Site Leaders Fax: +65 6543 0419
Fax: +49 (0) 2941 7676 4 8888 Mobile: +65 9723 2007
Email: martin.funke@utas.utc.com Jeremy Goossens
Email: daven.tey@utas.utc.com
Operations Director, Interiors,
Gary Nickerson Paris Service Center Joe Zhuo
Product Support Manager, Interiors, 11, rue de la Grande Borne Operations Manager, Customer Service,
Cargo Systems F-77990 Le Mesnil Amelot Xiamen MRO Campus
2604 Highway 20 North France Gaoqi International Airport
Jamestown ND 58401-9623 USA Phone: +33 (0) 1 64 02 67 67 20 Dai Liao Road
Phone: +1 701 253 7555 Fax: +33 (0) 1 64 02 60 61 Xiamen, Fujian Province
Fax: +1 701 253 7477 Mobile: +33 (0) 6 11 59 15 55 361006
Email: gary.nickerson@utas.utc.com Email: jeremy.goossens@utas.utc.com Peoples Republic of China
Phone: +86 (0) 592 570 7676
Customer Technical Support, Interiors, Greg Raye Email: joe.zhuo@utas.utc.com
Cargo Systems Business Development Director, Customer
Phone: Not Available Service, Monroe MRO Americas, Cargo and Steve Borchert
Email: cgo.productsupport@utas.utc.com Lighting Systems ACE Master, Customer Service
4115 Corporate Center Drive 4115 Corporate Center Drive
Senior Management
Monroe NC 28110-1313 USA Monroe NC 28110-1313 USA
Daphne Falletti Phone: +1 704 282 2546 Phone: Not Available
President Fax: +1 704 282 2581 Fax: +1 860 622 3300
3414 South 5th Street Mobile: +1 980 328 3269 Mobile: +1 954 257 9282
Phoenix AZ 85040-1169 USA Email: greg.raye@utas.utc.com Email: steven.borchert@utas.utc.com
Phone: +1 480 337 8622
Email: daphne.falletti@utas.utc.com
CUSTOMER CONTACTS
Warranty Spacecraft Avionics, Sensors and Actuators

ISR Systems Spacecraft Bus Components
Astrid Matuschek 7 Technology Park Drive Special-Purpose Developments to Support
MRO Manager and Customer Service Westford MA 01886-3141 USA Critical Military and Commercial Space
Representative, Bombardier, Interiors, Missions
Lighting Systems Airborne Reconnaissance Cameras/
Bertramstrasse 8 Sensors, High, Medium and Low Stabilized Camera Systems
D-59557 Lippstadt Altitude, Digital and Film Stabilized Imaging Microgimbals
Germany Airborne Surveillance and Reconnaissance SWaP Shortwave Infrared Camera for
Phone: +49 (0) 2941 7676 2801 Systems Unmanned Vehicles
Fax: +49 (0) 2941 7676 4 2801 Autonomous Unmanned Air Systems Tactical Reconnaissance Sensors
Email: astrid.matuschek@utas.utc.com APDs TeraHertz Spectrometers
Attitude Systems Thermal Control
Nadine Gerweck Thrust Vector Control
Autopilot Flight Management Systems
Customer Service Representative, Repair Sta-
tion, Interiors, Lighting Systems Avalanche Photodiodes
Bertramstrasse 8 Cameras
D-59557 Lippstadt Chemical/Biological Agent Detection Business Development/Program
Germany Chemical Detection Scanner Modules Management/Sales and Marketing
Phone: +49 (0) 2941 7676 8436 Data Links and Ground Stations
Fax: +49 (0) 2941 7676 4 8436 Dual Spectral Band Sensors Charles D. Cox
Email: nadine.gerweck@utas.utc.com Electro-Optical Products and Systems for Director, Special Programs
Critical Military Missions 100 Wooster Heights Road
Tammy Skinner Electro-Optical Products and Systems for Danbury CT 06810-7589 USA
Coordinator/Group Leader, Customer Service Military and Commercial Space Missions Phone: +1 203 796 7023
4115 Corporate Center Drive Flight Management Systems Fax: +1 203 797 5114
Monroe NC 28110-1313 USA Focal Plane Arrays Email: charles.cox@utas.utc.com
Phone: +1 704 282 2689 Image Fusion
Fax: Not Available Imagers Julie Heinneman
Mobile: Not Available Imaging Systems Marketing Support Manager, ISR Systems
Email: tammy.skinner@utas.utc.com Image Reference Library (Cloud Cap Technology and Sensors Unlimited)
Inertial Measurement Sensors 205 Wasco Loop
Integrated Product Support: Field Service Suite 202
Engineers; Technical Manuals; Training Hood River OR 97031-1270 USA
and Test Equipment Phone: +1 541 387 2120, ext. 248
Intelligence Exploitation Systems Email: julie.heinneman@utas.utc.com
Indium Gallium Arsenide
InGaAs
Laser Warning Systems
Linear Arrays
Missile and Launch Vehicles
Multispectral Imaging (MSI) Sensors
Near-Infrared
Night Vision
NIR
Optical Products
Payloads and Payload Subsystems
Persistent Surveillance Sensors, Wide Area
Photodetectors
Power Generation, Management and
Distribution
Precision Optics
Processing, Exploitation and Dissemination
Satellite and Launch Vehicle Electronics
Sensing and Detection
Shortwave Infrared (SWIR)
Julie Mears Al Zaleski Kevin Raftery
Marketing Communications Manager Site Leader Vice President and General Manager
Malvern Hills Science Park 6600 Gulton Court, N.E. 7 Technology Park Drive
Geraldine Road Albuquerque NM 87109-4407 USA Westford MA 01886-3141 USA
Malvern, Worcester WR14 3SZ Phone: +1 505 938 5100 Phone: +1 978 490 2182
UK Email: al.zaleski@utas.utc.com Fax: +1 978 490 2809
Phone: +44 (0) 1684 899777 Email: kevin.raftery@utas.utc.com
Email: julie.mears@utas.utc.com Customer Service/Customer Support
Al Allard
Larry Cassidy Karen Jeffers Vice President and General Manager,
Attitude Sensing Systems Marketing Communications Specialist ISR Systems (Sensors Unlimited)
100 Wooster Heights Road 330 Carter Road 330 Carter Road
Danbury CT 06810-7589 USA Suite 100 Suite 100
Phone: +1 203 797 2314 Princeton NJ 08540-5914 USA Princeton NJ 08540-5914 USA
Email: lawrence.cassidy@utas.utc.com Phone: +1 609 333 8208 Phone: +1 609 333 8236
Fax: +1 609 333 8100 Fax: +1 6609 333 8100
Mark Ceccorulli Email: karen.jeffers@utas.utc.com Email: al.allard@utas.utc.com
Optics and Electro-Optical Systems
100 Wooster Heights Road Senior Management Dave Imbrogno
Danbury CT 06810-7589 USA Director, Defense Systems
Phone: +1 203 797 6032 Thomas Bergeron 100 Wooster Heights Road
Email: mark.ceccorulli@utas.utc.com President Danbury CT 06810-7589 USA
7 Technology Park Drive Phone: +1 203 797 6323
Robert Jones Westford MA 01886-3141 USA Fax: +1 203 797 5114
PRN Sales and Marketing, ISR Systems Phone: +1 978 490 2129 Email: david.imbrogno@utas.utc.com
(Sensors Unlimited) Fax: +1 9787 490 2808
330 Carter Road Email: thomas.bergeron@utas.utc.com Jenny Thadico
Suite 100 Director, Finance
Princeton NJ 08540-5914 USA Andreas Nonnenmacher 7 Technology Park Drive
Phone: +1 609 333 8377 Senior Vice President Westford, MA 01886-3141 USA
Fax: +1 609 333 8100 100 Wooster Heights Road Phone: +1 978 490 2290
Email: robert.jones@utas.utc.com Danbury CT 06810-7589 USA Email: jenny.thadico@utas.utc.com
Phone: +1 203 797 5248
Martha Nicol Fax: +1 203 797 5114 Sarah Quinney
Director, Business Development Email: andreas.nonnenmacher@utas.utc.com Director, Site Operations
7 Technology Park Drive Malvern Hills Science Park
Westford, MA 01886-3141 USA Geraldine Road
Phone: +1 978 490 2290 Malvern, Worcester WR14 3SZ
Email: martha.nicol@utas.utc.com UK
Phone: +44 (0) 1684 899779
Larry Maver Email: sarah.quinney@utas.utc.com
International Airborne Reconnaissance
7 Technology Park Drive
Westford MA 01886-3141 USA
Phone: +1 978 490 2159
Fax: +1 978 490 2806
Mobile: +1 339 927 2310
Email: lawrence.maver@utas.utc.com
CUSTOMER CONTACTS
Stephen Trimble Theo Makriyannis

Director, PED (Malvern and Westford) Landing Gear Value Stream Manager, Q400,
7 Technology Park Drive 6225 Oak Tree Boulevard Aftermarket Landing Gear
Westford MA 01886-3141 USA Independence OH 44131-2509 USA 1400 South Service Road, West
Phone: +1 978 490 2790 Oakville L6L 5Y7 ON
Mobile: +1 978 618 4507 Field Service Canada
Email: steve.trimble@utas.utc.com Landing Systems Phone: +1 905 825 7889
Fax: +1 905 825 6320
Dr. Richard Wileman Email: theodore.makriyannis@utas.utc.com
International Business Development Director
Malvern Hills Science Park
24-7 AOG Service Simon Stewart
Geraldine Road Value Stream Manager, Boeing, Aftermarket
UTC Aerospace Systems Customer Landing Gear
Malvern, Worcester WR14 3SZ
Response Center (CRC): 1400 South Service Road, West
UK
Phone: +44 (0) 1684 899797
(Outside U.S.: +1 860 654 2500) Canada
Email: richard.wileman@utas.utc.com
Email: crc@utas.utc.com Phone: +1 905 469 2798
Spares Administration Fax: +1 905 825 6320
Customer Service/Customer Support Email: simon.stewart@utas.utc.com
Dave Imbrogno Selin Gokceokan Field Service/Technical Support
Director, Precision Engagement Systems Senior Program Manager,
100 Wooster Heights Road Landing Gear Services Michel Babin
Danbury CT 06810-7589 USA 5415 North Service Road Director, Technical Services Aftermarket,
Phone: +1 203 797 6323 Burlington L7L 5H7 ON Landing Systems
Fax: +1 203 797 5114 Canada 1400 South Service Road, West
Email: david.imbrogno@utas.utc.com Phone: +1 905 319 3006, ext. 6224 Oakville L6L 5Y7 ON
Fax: +1 905 319 2249 Canada
Warranty Email: selin.gokceokan@utas.utc.com Phone: +1 905 825 6326
Fax: +1 905 825 6326
Dave Imbrogno Mike Hart Mobile: +1 905 407 1012
Director, Defense Systems Value Stream Manager, CRJ, Email: michel.babin@utas.utc.com
100 Wooster Heights Road Aftermarket Landing Gear
Danbury CT 06810-7589 USA 1400 South Service Road, West Senior Management
Fax: +1 203 797 5114 Canada Jim Wharton
Email: david.imbrogno@utas.utc.com Phone: +1 905 469 2773 President, Landing Systems
Fax: +1 905 825 6320 101 Waco St
Email: michael.hart@utas.utc.com Troy, OH 45373-0340 USA
Lawrence Nyman
QC Manager Phone: +1 937 440 2182
Raman Malik Email: jim.wharton@utas.utc.com
330 Carter Road Value Stream Manager, A380 and Gulfstream,
Suite 100 Aftermarket Landing Gear
Princeton NJ 08540-5914 USA 1400 South Service Road, West
Mobile: +1 609 213 7167 Canada
Email: lawrence.nyman@utas.utc.com Phone: +1 905 469 7959
Fax: +1 905 825 6320
Email: raman.malik@utas.utc.com
Richard Jones Spares Administration
Director, Boeing Programs, Propeller Systems
Landing Systems Bob Corbeil Avenue Ratier
101 Waco Street Director, Landing Gear Spares and MRO, B.P. No. 2
P.O. Box 340 Material Planning F-46101 Figeac Cedex
Troy, OH 45373-3872 USA 1400 South Service Road, West France
Fax: +1 973 440 5399 Canada Cabin Equipment
Email: richard.jones@utas.utc.com Phone: +1 905 465 4588 Cockpit Controls
Fax: +1 905 825 6320 Propeller
Frank Karakas Email: bob.corbeil@utas.utc.com Trimmable Horizontal Stabilizer Actuator
General Manager, Airbus Landing Systems Systems
1400 South Service Road, West John Ryan
Oakville L6L 5Y7 ON Manager, Military Aftermarket,
Canada Landing Gear
Phone: +1 905 825 1572
24-7 AOG Service
6225 Oak Tree Boulevard
Fax: +1 905 825 1583 Independence OH 44131-2509 USA UTC Aerospace Systems Customer
Email: frank.karakas@utas.utc.com Phone: +1 216 429 4179 Response Center (CRC):
Fax: +1 216 429 4800 Phone: +1 877 808 7575
Matt Mauer Email: john.ryan@utas.utc.com (Outside U.S.: +1 860 654 2500)
General Manager, Military Programs,
Landing Systems Warranty
6225 Oak Tree Boulevard
Independence OH 44131-2509 USA Warranty, Contracts and Pricing
Business Development/Program
Phone: +1 216 429 4024 Phone: Not Available
Management/Sales and Marketing
Fax: +1 216 429 4800 Email: oakville.warranty@utas.utc.com
Email: matt.mauer@utas.utc.com Francois Gaiani
Marketing, Sales and Customer Support
Lindsay Gault
Service Center Site Leaders Warranty Administrator,
Director, Propellers, Cabin Equipment,
A380/Boeing, Landing Gear Cockpit Controls, THSA
Adam Payne 1400 South Service Road, West Avenue Ratier
Site Director, Landing Gear Services Oakville L6L 5Y7 ON B.P. No. 2
5415 North Service Road Canada F-46101 Figeac Cedex
Burlington L7L 5H7 ON Phone: +1 905 465 4584 France
Canada Fax: +1 905 825 6320 Phone: +33 (0) 5 65 50 50 63
Phone: +1 905 592 6239 Email: lindsay.gault@utas.utc.com Fax: +33 (0) 5 65 34 23 63
Fax: +1 905 319 2249 Email: francois.gaiani@utas.utc.com
Email: adam.payne@utas.utc.com Sherrie McKay
Senior Warranty Administrator, Robert Schechtman
Regional, Landing Gear Manager, Propulsion Systems
1400 South Service Road, West One Hamilton Road
Oakville L6L 5Y7 ON Windsor Lock CT 06096-1000 USA
Canada PhoneNumber: +1 860 654 6000
Phone: +1 905 465 4108 Mobile: Not Available
Fax: +1 905 825 6320 Email: robert.schechtman@utas.utc.com
Email: sherrie.mckay@utas.utc.com
CUSTOMER CONTACTS
Customer Service/Customer Support Spares Administration

Sensors and Integrated
Gilles Tremoulet Stephanie Maniaval Systems
Customer Support Manager, Propellers, Spare Manager, Propellers, Cabin Equipment, 14300 Judicial Road
Cabin Equipment, Cockpit Controls, THSA Cockpit Controls, THSA Burnsville
Avenue Ratier Avenue Ratier MN 55306-4898 USA
B.P. No. 2 B.P. No. 2
F-46101 Figeac Cedex F-46101 Figeac Cedex Air Data Sensors and Sensing Systems
France France Angle of Attack and Stall Warning Systems
Phone: +33 (0) 5 65 50 50 51 Phone: +33 (0) 5 65 50 50 14 Cargo Winches
Fax: +33 (0) 5 65 34 51 15 Fax: +33 (0) 5 65 34 51 15 De-Icing and Anti-Icing Systems
Email: gilles.tremoulet@utas.utc.com Email: stephanie.maniaval@utas.utc.com Electro-Mechanical Actuation Systems
Electronic Flight Bags
Field Service/Technical Support Spares Ordering, Pricing
Engine Sensors and Sensing Suites
Fire Detection and Protection Systems
Avenue Ratier
Corinne Dayde Fuel Measurement and Management
B.P. No. 2 F-46101 Figeac Cedex
Technical Support Manager, Propellers, Systems
France
Cabin Equipment, Cockpit Controls, THSA Phone: +33 (0) 5 65 50 50 14 Guidance Navigation and Control Systems
Avenue Ratier Fax: +33 (0) 5 65 34 51 15 In-Flight Entertainment Systems
B.P. No. 2 Email: spares@ratier-figeac.fr Micro-Electro-Mechanical Systems
F-46101 Figeac Cedex (MEMS)
France Mission Data Recorders
Phone: +33 (0) 5 65 50 51 28
Warranty
Mission Debriefing Systems
Fax: +33 (0) 5 65 34 51 15 Potable Water Systems
Sylvain Cassan
Email: corinne.dayde@utas.utc.com Proximity Sensing Systems
Warranty Administrator, Propellers,
Rate Gyros and Inertial Sensors
Cabin Equipment, Cockpit Controls, THSA
Service Center Site Leaders Avenue Ratier
Rescue Hoists
SmartProbe (R) Air Data Systems
B.P. No. 2
Francois Mestre Smoke Detection Systems
F-46101 Figeac Cedex
MRO Operation Manager, Propellers, Specialty Composites and Heaters
France
Cabin Equipment, Cockpit Controls, THSA Phone: +33 (0) 5 65 50 56 14 Supplemental Heating Systems
Avenue Ratier Fax: +33 (0) 5 65 34 51 15 Temperature Sensors
B.P. No. 2 Email: sylvain.cassan@utas.utc.com Vehicle Health Management Systems
F-46101 Figeac Cedex Video Security and Surveillance Systems
France Windshield Wiper Systems
Phone: +33 (0) 5 65 50 52 82
Fax: +33 (0) 5 65 50 04 02
Email: francois.mestre@utas.utc.com 24-7 AOG Service
David Ravello UTC Aerospace Systems Customer
Repair Business Sales Manager , Propellers, Response Center (CRC)
Phone: +1 877 808 7575
Cabin Equipment, Cockpit Controls, THSA
(Outside U.S.: +1 860 654 2500)
Avenue Ratier
B.P. No. 2
F-46101 Figeac Cedex
France
Business Development/Program
Phone: +33 (0) 5 65 50 52 66
Management/Sales/Marketing
Fax: +33 (0) 5 65 34 51 15
Sensors and Integrated Systems (US)
Email: david.ravello@utas.utc.com
250 Knotter Drive
Cheshire CT 06410-1137 USA
Phone: +1 203 205 3500
Fax: +1 203 205 6912
Email: gnc.usa@utas.utc.com
Sensors and Integrated Systems (UK) Dave Baker Jessica Stillion
Clittaford Road Senior Representative, Customer Service, Military Customer Support, Ohio
Southway Aftermarket Customer Support, California 1555 Corporate Woods Parkway
Plymouth, Devon PL6 6DE 2727 East Imperial Highway Uniontown OH 44685-8799 USA
UK Brea CA 92821-6713 USA Phone: +1 330 374 2306
Phone: +44 (0) 1752 695695 Phone: +1 714 984 1510 Email: jessica.stillion@utas.utc.com
Email: gnc.uk@utas.utc.com Fax: +1 714 984 1675
Email: dave.baker@utas.utc.com Field Service/Technical Support
Bernd Ewers
Director, Global Customer Management, Michaela Dillon John Newman
Commercial, Military, Rotorcraft, Engine, Commercial/Regional Customer Support, Field Service Engineer, Southern US, Central
RBGA and Integrators OEM Business, Aftermarket Customer Support and Military and Southern South America
Europe, Middle East, Africa, CIS and India Programs, Vermont Corinth TX 76210 USA
22, Chemin de la Crabe 100 Panton Road Phone: +1 940 497 8258
F-31027 Toulouse Vergennes VT 05491-1008 USA Fax: +1 940 497 8258
France Phone: +1 802 877 4422 Email: john.newman@utas.utc.com
Phone: +33 (0) 561 305 814 Fax: +1 802 877 4114
Fax: +33 (0) 561 305 810 Email: michaela.dillon@utas.utc.com Raphael Chambon
Mobile: +33 (0) 689 953 233 Field Service Engineer, EMEA and India
Email: bernd.ewers@utas.utc.com Cathy Noorlun 22, Chemin de la Crabe
Military Customer Support, Aftermarket B.P. 53223
Bruce Seitz Customer Support, Military Programs, F-31027 Toulouse Cedex 3
Director, Global Customer Management, Minnesota France
Commercial, Military, Rotorcraft, Engine, 14300 Judicial Road Phone: +33 (0) 5 61 30 5931
RBGA and Integrators OEM and Aftermarket Burnsville MN 55306-4898 USA Email: raphael.chambon@utas.utc.com
Business, The Americas and Australia Phone: +1 651 681 5853
14457 Old Creek Road Fax: +1 952 892 4949 Anthony Gange
San Diego CA 92131 USA Email: catherine.noorlun@utas.utc.com Field Support
Phone: +1 858 774 1382 Jacksonville FL 32259 USA
Mobile: +1 858 774 1382 Lindsey Pepperine Phone: +1 904 477 4441
Email: bruce.seitz@utas.utc.com Aftermarket Military Customer Support, Fax: +1 904 287 7808
Military Programs, Vermont Email: anthony.gange@utas.utc.com
Peter Stein 100 Panton Road
Director, Global Customer Management, Vergennes VT 05491-1008 USA Noriyoshi Tsurusawa
Commercial, Military, Rotorcraft and Engine Phone: +1 802 877 4553 Field Service Engineer, Asia and Pacific Rim
Aftermarket Business, Europe, Middle East, Fax: +1 802 877 4114 Component Maintenance Building 4F
Africa, CIS and India Email: lindsey.pepperine@utas.utc.com 3-5-5 Haneda Airport
Lochhamerstrasse 13 Ota-ku, Tokyo
D-82152 Martinsried Angela Putnam 144-0041 Japan
Germany Aftermarket Military Customer Support, Phone: +81 (0) 3 5708 0764
Phone: +49 (0) 89 8956 5318 Military Programs, Vermont Email: noriyoshi.tsurusawa@utas.utc.com
Phone: +971 (0) 50 699 3810 100 Panton Road
Fax: +49 (0) 89 8956 5340 Vergennes VT 05491-1008 USA Andy Gocher
Mobile: +49 (0) 171 362 0310 Phone: +1 802 877 4577 Field Service Engineer, Rotorcraft, Europe
Email: peter.stein@utas.utc.com Fax: +1 802 877 4114 Bridgend CF35 5LN
Email: angela.putnam@utas.utc.com UK
Customer Service/ Phone: +44 (0) 1656 863587
Customer Support Bernie McDonald Email: andy.gocher@utas.utc.com
Military Customer Support
Sarah Reichert 14300 Judicial Road S.T. Lee
Commercial/Regional Customer Support, Burnsville MN 55306-4898 USA Field Service Engineer, Asia and Pacific Rim
Aftermarket Customer Support, Minnesota Phone: +1 952 892 4243 41 Changi North Crescent
14300 Judicial Road Fax: +1 952 892 4949 499638 Singapore
Burnsville MN 55306-4898 USA Email: bernie.mcdonald@utas.utc.com Phone: +65 6580 6489
Phone: +1 952 892 4463 Fax: +65 6546 3040
Fax: +1 952 892 4949 Email: shinthong.lee@utas.utc.com
Email: sarah.reichert@utas.utc.com
CUSTOMER CONTACTS
Product Support Tim Schreiner Service Center Site Leaders

Product Support Engineer
Dave Baldwin 14300 Judicial Road David Schermer
Director, Product Support Burnsville MN 55306-4898 USA Manager, Installation and Maintenance Center
100 Panton Road Phone: +1 952 892 4303 6032 West Airport Drive
Vergennes VT 05491-1008 USA Email: timothy.schreiner@utas.utc.com P.O. Box 267 (Green, OH 44232)
Phone: +1 802 877 4503 North Canton OH 44720-1448 USA
Fax: +1 802 877 4113 Shawn Tenney Phone: +1 330 784 5477
Email: dave.j.baldwin@utas.utc.com Product Support Engineer Fax: +1 330 494 4228
100 Panton Road Email: david.schermer@utas.utc.com
Greg Curler Vergennes VT 05491-1008 USA
Product Support Engineer Phone: +1 802 877 4782 Duane Stine
100 Panton Road Fax: +1 802 877 4114 Manager, Service Center, Sensors and Inte-
Vergennes VT 05491-1008 USA Email: shawn.tenney@utas.utc.com grated Systems, Minnesota
Phone: +1 802 877 4152 14300 Judicial Road
Fax: +1 802 877 4114 Tomomi Ueda Burnsville MN 55306-4898 USA
Email: greg.curler@utas.utc.com Team Leader, Product Support Engineering Phone: +1 952 892 8318
100 Panton Road Fax: +1 952 892 4848
Russ Cynewski Vergennes VT 05491-1008 USA Email: duane.stine@utas.utc.com
Product Support Engineer Phone: +1 802 877 4506
100 Panton Road Fax: +1 802 877 4114 Joseph Beaudoin
Vergennes VT 05491-1008 USA Email: tomomi.ueda@utas.utc.com Manager, Service Center, Sensors and
Phone: +1 802 877 4812 Integrated Systems, Vermont
Fax: +1 802 877 4114 Quinn Moynihan 100 Panton Road
Email: russ.cynewski@utas.utc.com Product Support Vergennes VT 05491-1008 USA
14300 Judicial Road Phone: +1 802 877 4941
Steve Donley Burnsville MN 55306-4898 USA Fax: +1 802 877 4114
Product Support Engineer Phone: +1 952 892 4904 Email: joseph.beaudoin@utas.utc.com
100 Panton Road Email: quinn.moynihan@utas.utc.com
Vergennes VT 05491-1008 USA Spares Administration
Phone: +1 802 877 4605 Doug Detisch
Fax: +1 802 877 4114 Technical Publications Miechelle Terranova
Email: steve.donley@utas.utc.com 14300 Judicial Road IATA II and IATA III Manager, Commercial
Burnsville MN 55306-4898 USA Spares Administration
Jerry Hansard Phone: +1 952 892 4861 4747 Harrison Avenue
Product Support Engineer Email: doug.detisch@utas.utc.com Rockford IL 61125-7002 USA
1555 Corporate Woods Parkway Phone: +1 815 226 6707
Uniontown OH 44685-8799 USA Senior Management Fax: +1 860 660 6065
Phone: +1 330 374 3708 Email: miechelle.terranova@utas.utc.com
Email: jerry.hansard@utas.utc.com Justin Keppy
President
Molly Stibaner 14300 Judicial Road
Product Support Engineer Burnsville MN 55306-4898 USA
1555 Corporate Woods Parkway Phone: +1 952 892 8118
Uniontown OH 44685-8799 USA Fax: +1 952 892 4800
Phone: +1 330 374 3496 Email: justin.keppy@utas.utc.com
Email: molly.stibaner@utas.utc.com
Rob Humble
Customer Support Engineer
2727 East Imperial Highway
Brea CA 92821-6713 USA
Phone: +1 714 984 1590
Email: rob.humble@utas.utc.com
Cindy Schulz Bill Deuerling Darren Samplatsky
IATA I Manager, Commercial Spares Power Management Human Space/ECLSS (Environmental
Administration 4747 Harrison Avenue Controls and Life Support Systems)
4747 Harrison Avenue P.O. Box 7002 Advanced Technologies Business Development
Rockford IL 61125-7002 USA Rockford IL 61125-7002 USA One Hamilton Road
Phone: +1 815 226 6899 Phone: +1 815 394 3566 Windsor Locks CT 06096-1000 USA
Fax: +1 860 660 6067 Mobile: +1 815 985 3931 Phone: +1 860 654 3112
Email: cindy.schulz@utas.utc.com Email: bill.deuerling@utas.utc.com Email: darren.samplatsky@utas.utc.com
Bill Earnest Mark Lantzakis

Space Systems Oil and Gas Maritime Systems
100 Wooster Heights Road One Hamilton Road
18054 Saturn Lane
Danbury, CT 06810-7589 Windsor Locks CT 06096-1000 USA
Suite 400
Houston TX 77058-3536 USA Phone: +1 860 654 3303
Actuation Mobile: +1 860 306 7930
Phone: +1 281 333 8767
Air Independent Fuel Cell Power Email: mark.lantzakis@utas.utc.com
Mobile: +1 281 217 3844
Atmosphere Monitoring Email: bill.earnest@utas.utc.com
Chemical/Biological Agent Detection
(Maritime) Carl Nunziato Service Center Site Leaders
Crewed Systems Maritime Systems
Environmental Control and Life Support One Hamilton Road Peggy Guirgis
(Maritime and Space) Windsor Locks CT 06096-1000 USA General Manager, Space and Defense
Extravehicular Mobility Unit (Space Suit) Phone: +1 860 654 9886 One Hamilton Road
Fire Detection and Suppression Mobile: +1 860 508 4247 Windsor Locks CT 06096-1000 USA
Flight Software Email: carl.nunziato@utass.utc.com Phone: +1 860 654 4596
Launch Vehicles Mobile: +1 713 483 4507
PEM Fuel Cell Power Bill Keenan Email: peggy.guirgis@utas.utc.com
Power Generation, Management and Space Launch Systems
Distribution 4747 Harrison Avenue Vladimir Jovanovic
Sensing and Detection Systems P.O. Box 7002 General Manager, Space and Defense
(Maritime and Space) Rockford IL 61125-7002 USA 4747 Harrison Avenue
Space and Defense Systems Phone: +1 815 226 6329 P.O. Box 7002
Thermal Control Mobile: +1 815 904 4219 Rockford IL 61125-7002 USA
Thrust Vector Control Email: bill.keenan@utas.utc.com Phone: +1 815 226 3207
Universal Waste Management System Email: vladimir.jovanovic@utas.utc.com
Tim Nalette
ECLSS (Environmental Controls and John Russo
General Manager, Space and Defense
Business Development/Program Life Support Systems) Advanced Technologies 2771 North Garey Avenue
Management/Sales and Marketing One Hamilton Road Pomona CA 91767-1809 USA
Windsor Locks CT 06096-1000 USA Phone: +1 281 333 8793
Gary Adamson Phone: +1 860 654 2403 Mobile: +1 281 853 4297
Email: t.nalette@utas.utc.com Email: John.Russo@utas.utc.com
Advanced Technologies
One Hamilton Road
Eric Newman Mary Ann Grant
Windsor Locks CT 06096-1000 USA
Missile and Launch Vehicles General Manager, Space and Defense
Phone: +1 860 654 2646
555 Discovery Drive 18054 Saturn Lane
Email: gary.adamson@utas.utc.com
Huntsville AL 35806 USA Suite 400
Phone: +1 256 922 2584 Houston TX 77058-3536 USA
Roy Butler
Mobile: +1 281 222 8668 Phone: +1 281 333 8708
Military Vehicles & Proprietary Programs
Email: eric.newman@utas.utc.com Mobile: +1 281 908 9387
One Hamilton Road
Windsor Locks CT 06096-1000 USA Email: MaryAnn.Grant@utas.utc.com
Phone: +1 860 654 4529
Mobile: +1 860 306 0721
Email: leroy.butler@utas.utc.com
CUSTOMER CONTACTS
John Russo Mark Eckert Customer Service/Customer Support

General Manager, Space and Defense Director, Regional Programs
18054 Saturn Lane 101 Waco Street Customer Service
Suite 400 P.O. Box 340 Phone: Not Available
Houston TX 77058-3536 USA Troy OH 45373-3872 USA Email: awb.sales@utas.utc.com
Phone: +1 281 333 8793 Phone: +1 937 440 2354
Mobile: +1 281 853 4297 Email: mark.eckert@utas.utc.com Steve Campbell
Email: john.russo@utas.utc.com Manager, Sustaining and
Matt Schreiner Customer Support Engineering
Director, Boeing Programs 101 Waco Street
101 Waco Street P.O. Box 340
Wheels and Brakes P.O. Box 340 Troy OH 45373-3872 USA
Commercial, Regional, Troy OH 45373-3872 USA Phone: +1 937 440 2168
Business and Military Phone: +1 937 440-3241 Fax: +1 937 440 3344
101 Waco Street Email: matt.schreiner@utas.utc.com Email: steve.campbell@utas.utc.com
P.O. Box 340
Troy OH 45373-3872 USA Marcia Evers Ted Bouchier
Director, Airline Sales, Asia Pacific Manager, Field Service Engineering
Brake Control Systems 101 Waco Street 1400 South Service Road, West
Carbon Braking Systems P.O. Box 340 Oakville ON L6L 5Y7 CANADA
High Temperature Composites Troy OH 45373-3872 USA Phone: +1 905 825 1537
Phone: +1 937 440 2256 Email: ted.bouchier@utas.utc.com
Fax: +1 937 440 3631
24-7 AOG Service Email: marcia.evers@utas.utc.com Shelly Davis
Manager, Customer Service
UTC Aerospace Systems Customer Jay Spencer 101 Waco Street
Response Center (CRC): Director, Airline Sales, Americas P.O. Box 340
Phone: +1 877 808 7575 101 Waco Street Troy OH 45373-3872 USA
(Outside U.S.: +1 860 654 2500) P.O. Box 340 Phone: +1 937 440 2147
Email: crc@utas.utc.com Troy OH 45373-3872 USA Email: shelly.davis@utas.utc.com
Phone: +1 937 440 0100
Business Development/Program Fax: +1 937 440 3854 Product Support
Management/Sales and Marketing Email: jay.spencer@utas.utc.com
Tony Yannielli
Jeff Atkinson
Richard Zita Military Product Support Engineer
Director, Military Programs Director, Business Programs 101 Waco Street
101 Waco Street 1400 South Service Road, West P.O. Box 340
P.O. Box 340 Oakville, ON L6L 5Y7 CANADA Troy OH 45373-3872 USA
Troy OH 45373-3872 USA Phone: +1 905 825 1518 Phone: +1 937 440 3214
Phone: +1 937 440 3221 Email: richard.zita@utas.utc.com Email: tony.yannielli@utas.utc.com
Fax: +1 937 440 3831
Email: jeff.atkinson@utas.utc.com Tony Baker
Product Support
Shawn McChesney Boundary Point
Director, Airline Sales, Europe, Middle East, Boundary Way
Africa and India Hemel Hempstead, Hertfordshire HP2 7SU
101 Waco Street UK
P.O. Box 340 Phone: +44 1442 430740
Troy OH 45373-3872 USA Fax: +44 1442 430756
Phone: +1 937 440 2411 Email: tony.baker@utas.utc.com
Fax: +1 937 440 5307
Email: shawn.mcchesney@utas.utc.com
Ben Ee Ernie D'Amico Joe Norsworthy
Product Support General Manager, MRO and Service Service Center Site Leader
41 Changi North Crescent 101 Waco Street 7100 Intermodal Drive
499638 Singapore P.O. Box 340 Suite G
Phone: +65 6580 6239 Troy OH 45373-3872 USA Louisville KY 40258-2882 USA
Fax: +65 6546 3040 Phone: +1 937 440 2205 Phone: +1 502 995 3353
Email: ben.ee@utas.utc.com Fax: +1 937 440 3250 Fax: +1 502 995 3167
Email: ernie.damico@utas.utc.com Mobile: +1 502 718 1876
Rene Villanueva Email: joe.norsworthy@utas.utc.com
Product Support Cory May
Oriente 182 #300 General Manager, Airline Sales Joe Norsworthy
Col Moctezuma, 2a. Secc 101 Waco Street Service Center Site Leader
15530 Mexico City, D.F. P.O. Box 340 7016 Pueblo Street
Mexico Troy OH 45373-3872 USA Suite B
Phone: +52 (0) 55 5785 2682 Phone: +1 937 440 2396 Wichita KS 67209-2937 USA
Fax: +52 (0) 55 5785 2682 Email: cory.may@utas.utc.com Phone: +1 316 943 4280
Email: rene.villanueva@utas.utc.com Fax: +1 316 943 2848
Richard Jones Mobile: +1 502 718 1876
Adrian Lee General Manager, Boeing Programs, Email: joe.norsworthy@utas.utc.com
Product Support Landing Systems
Japan Airlines Maintenance-Kiso Building 101 Waco Street Tony Tsang
Room 737, 7th Floor P.O. Box 340 Service Center Site Leader
1-6-3- Haneda Airport Troy OH 45373-3872 USA 1st Floor, 80 Chun Choi
Ota-ku, Tokyo 144-0041 Phone: +1 937 440 3364 Tseung Kwan O Industrial Estate
Japan Fax: +1 937-440-5399 Tseung Kwan O
Phone: +81 (0) 90 9100 1056 Email: richard.jones@utas.utc.com Sai Kung District, New Territories
Fax: +860 353 4187 Hong Kong
Mobile: +81 (0) 90 9100 1056 Service Center Site Leaders People's Republic of China
Email: adrian.lee@utas.utc.com Phone: +852 (0) 2682 9293
Hosrow Bordbar Fax: +852 (0) 2683 0163
Lawrence Yik Service Center Site Leader Email: tony.tsang@utas.utc.com
Product Support 9920 Freeman Avenue
Unit 6-7, 1/F, World Trade Square Santa Fe Springs CA 90670-3421 USA Warranty
21 On Lok Mun Street Phone: +1 562 944 4441
Fanling, New Territories, Hong Kong Fax: +1 562 944 7902 Doug Chitwood
Phone: Not Available Mobile: +1 949 275 6141 Manager, Product Services
Mobile: +852 6122 9714 Email: hosrow.bordbar@utas.utc.com 101 Waco Street
Fax: +852 2683 0163 P.O. Box 340
Email: lawrence.yik@utas.utc.com Howard English Troy OH 45373-3872 USA
Service Center Site Leader Phone: +1 937 440 3216
Senior Management Boundary Point Fax: +1 937 440 3253
Boundary Way Email: doug.chitwood@utas.utc.com
Jim Wharton Hemel Hempstead, Hertfordshire HP2 7SU
President UK
101 Waco Street Phone: +44 1442 430740
P.O. Box 340 Fax: +44 1442 430756
Troy OH 45373-3872 USA Email: howard.english@utas.utc.com
Phone: +1 937 440 2182
Fax: +1 937 440 2492 Travis Joyce
Email: jim.wharton@utas.utc.com Service Center Site Leader
Wetherill Service Center
29C Davis Road
Wetherill Park
NSW 2164 Australia
Phone: +61 (0) 2 9723 2100
Fax: +61 (0) 2 8781 0801
Email: travis.joyce@utas.utc.com
CAGE CODE REFERENCE
Table of Contents
Actuation Systems............................................................29
Aerostructures ..................................................................29
Engineered Polymer Products ....................................29
Air Management Systems ................................................29
Customer Service .............................................................29
Engine Components .........................................................30
Engine Control Services ................................................... 31
Interiors............................................................................. 31
ISR Systems ..................................................................... 31
Landing Gear ...................................................................32
Propeller Systems ............................................................32
Sensors and Integrated Systems ......................................32
Space Systems.................................................................33
Wheels and Brakes ..........................................................33
Any change requests to this document should be forwarded to:

CAGE CODE REFERENCE
Actuation Systems Cage Code:

Facility Site:
51563
Military
Contact: John Torelli
Cage Code: K0377 Phone: +1 619 691 2107
Cage Code: K0642 Email: john.torelli@utas.utc.com
Facility Site: Wolverhampton
Location: West Midlands, UK Cage Code: 5D386
Phone: +44 9 (0) 1902 624644 Facility Site: Aerostructures
Contact: Jan Messina
Cage Code: FA3T1 Phone: +1 619 691 2144
Facility Site: St. Ouen lAumone Email: jan.messina@utas.utc.com
Location: Paris, France
Phone: +33 (0) 1 34 32 63 00 Engineered Polymer Products
Cage Code: OBBK9
Cage Code: F1688 Facility Site: Engineered Polymer Products
Facility Site: Vernon Location: Jacksonville, FL USA
Location: Saint-Marcel, France
Phone: +33 (0) 2 32 64 70 00
Air Management Systems
Cage Code: A0076
Facility Site: Torino, Brugherio and Luserna Cage Code: 73030 (Military)
Location: Italy Location: Windsor Locks, CT USA
Contact: Elaine Jones
Cage Code: K0659 Phone: +1 860 654 3321
Facility Site: Claverham Email: elaine.jones@utas.utc.com
Location: Bristol, Claverham UK
Phone: +44 1934 839331 Nord-Micro
Email: henry.isack@utas.utc.com Cage Code: C0002
Location: Frankfurt, Germany
Cage Code: 99167 Office Hours: 7:00 AM - 5:00 PM Central European
Facility Site: Rockford Time Zone (GMT + 01:00)
Location: Rockford, IL USA Website: www.nord-micro.de
Office Hours: 7:30 AM - 4:30 PM Central Time Zone (GMT - 06:00) Phone: +49 6109 303 435 or 230 or 229
Website: www.myhs.com Fax: +49 6109 303 641
Phone: +1 815 226 6481 Email: commercial.spares@nm.hsd.utc.com
Fax: +1 815 226 2624 SITA: FRANOCR
SITA: HVNHT7X
Customer Service
Aerostructures
Cage Code: 3TAH8
Cage Code: 51563 Facility Site: Monroe (Repair)
Facility Site: Aerostructures Location: Monroe, NC USA
Location: Chula Vista, CA USA Phone: +1 704 282 2546
Office Hours: 24/7/365
Website: www.parts.asg.goodrich.com Cage Code: 4PCY6
Phone: +1 619 691 2006 Facility Site: Monroe (Spares)
+1 619 691 2089 (24/7 AOG Support) Location: Monroe, NC USA
Fax: +1 619 691 6195
Email: sparesales@goodrich.com Cage Code: Z1170
SITA: SANRHCR Facility Site: Sydney
Location: Sydney, Australia
Phone: +61 (0) 2 9315 3700
Cage Code: FAUX2

Facility Site: Paris
Location: Paris, France
Phone: +33 (0) 1 64 02 67 67
CAGE CODE REFERENCE 29

CAGE CODE REFERENCE
Cage Code: FAOD3 Cage Code: 0VUU6

Facility Site: Dijon Repair Station SAS Facility Site: Puerto Rico
Location: Dijon, France Location: Santa Isabel, Puerto Rico
Phone: +33 (0) 3 80 38 35 60 Phone: +1 787 845 4343
Email: jeanphilippe.verhelle@utas.utc.com Email: merian.edsall@utas.utc.com
Cage Code: HOC11 Cage Code: QB470

Facility: Maastricht Repair Station Facility Site: Fuel Accessory Service Technology (FAST)
Location: Maastricht, The Netherlands Location: Singapore
Phone: +31 (0) 43 358 8893 Phone: +65 654 613 50
Email: wil.meuffels@utas.utc.com Email: irene.soh@utas.utc.com
Cage Code: SCA12 Cage Code: QB353

Facility Site: Xiamen Facility Site: Pacific Aerospace (Pte) Ltd.
Location: Xiamen, Peoples Republic of China Location: Singapore
Phone: +86 (0) 59 2573 0089 Phone: +65 6249 6559
Email: rosita.jusan@utas.utc.com
Cage Code: QB396
Facility Site: Singapore Cage Code: Y0206
Location: Singapore Facility: Malaysia Repair Centre
Phone: +65 6545 9975 Location: Selangor, Malaysia
Phone: +60 (0) 3 3344 3000
Cage Code: U1603 Email: marcus.tham@utas.utc.com
Facility Site: Marston Aerospace Limited
Location: Wolverhampton, UK Cage Code: SZ086
Phone: +44 (0) 190 257 2704 Facility Site: Xiamen
Email: ian.giles@utas.utc.com Location: Xiamen, Fujian China
Phone: +86 (0) 592 570 3908
Cage Code: S9859 Email: george.pan@utas.utc.com
Facility Site: Shannon Repair Station
Location: Clare, Ireland Engine Components
Phone: +353 (0) 61 707 141
Email: una.hegarty@utas.utc.com
Delavan, Inc.
Cage Code: 71895
Cage Code: SCG62
Facility Site: Fuel Injection Systems
Facility Site: Dubai
Location: West Des Moines, IA USA
Location: Dubai, United Arab Emirates
Phone: +1 515 274 1561
Phone: +971 (0) 4 810 1500
Aero Blades and Vanes
Cage Code: K0131
Cage Code: 58556
Facility Site: Shirley
Facility Site: Aero Blades and Vanes
Location: Solihull, UK
Location: Phoenix, AZ USA
Cage Code: 1VJX1
Delavan, Inc.
Facility Site: Miramar Repair Station
Cage Code: 1CR56
Location: Hollywood, FL USA
Facility Site: Engine Controls
Phone: +1 815 226 6949
Location: Carroll, IA USA
Email: robert.michaels@utas.utc.com
Blades and Vanes
Cage Code: OCAM5
Cage Code: 3Z433
Facility Site: Phoenix Repair Station
Location: Peabody, MA USA
Phone: +1 978 532 2350
Phone: +1 602 462 2636
Email: denise.dallmann@utas.utc.com
Power Transmission Systems Cage Code: 17610
Cage Code: 99551 Facility Site: Propulsion Systems
Facility Site: Power Transmission Systems Location: Fairfield, CA USA
Location: Rome, NY USA
Phone: +1 315 838 1480 Cage Code: 31218
Facility Site: COS Manufacturing/Specialty Seating Systems
Engine Control Services Location: Colorado Springs, CO USA
Website: www.parts.interiors.goodrich.com
Phone: +1 719 380 0020
Cage Code: U9231
Email: sparesales.interiors@utas.utc.com
Facility Site: Marston Green
Location: Birmingham, UK
Cage Code: 31645
Facility Site: Cargo Systems
Cage Code: C0297
Location: Jamestown, ND USA
Facility Site: Neuss
Location: Neuss, Germany
Email: CSPPORTAL@hs.utc.com
Phone: +49 (0) 2131 953 0
Cage Code: D8095 (Goodrich Lighting Systems GmbH)
Interiors Cage Code: DD704 (airsigna GmbH + Co. KG)
Cage Code: K0673 (Page Aerospace)
Cage Code: 0ACH4 Facility Site: Lighting Systems
Facility Site: Interiors Headquarters and Evacuation Systems Location: Lippstadt, Germany
Location: Phoenix, AZ USA Website: www.parts.interiors.goodrich.com
Office Hours: 7:30 AM - 4:30 PM Mountain Time Zone (GMT - 06:00) Phone: +49 (0) 2941 7676 0
Website: www.parts.interiors.goodrich.com Email: sparesales.interiors@utas.utc.com
Phone: +1 602 232 4000
Fax: +1 602 794 8786 Cage Code: IT3K6
Facility Site: WINSLOW Life Raft Company
Cage Code: 0ACH4 Location: Lake Suzy, FL USA
Facility Site: Evacuation Systems Website: www.winslowliferaft.com
Location: Phoenix, AZ USA Phone: +1 941-613-6666
Website: www.parts.interiors.goodrich.com Email: rafts@utas.utc.com
ISR Systems
Cage Code: 0EXK2
Facility Site: Cabin Seating Systems
Cage Code: 05WL4
Location: Peshtigo, WI USA
Facility Site: ISR Systems
Phone: +1 715 582 4517
Location: Westford, MA USA
Cage Code: 1D568
Facility Site: Surveillance and Reconnaissance Systems
Cage Code: 7PSW4
Location: Beale AFB, CA USA
Facility Site: Booth Veneers
Location: Jeffersonville, IN, USA
Cage Code: 47PP5
Website: http://boothveneers.com/
Facility Site: Rockford
Phone: +1 812 704 5200
Location: Rockford, IL USA
Email: mike.cundiff@utas.utc.com
Cage Code: 8F963
Cage Code: 55438
Facility Site: ISR Systems
Facility Site: Lighting Systems
Location: Danbury, CT USA
Cage Code: 0TGF6
Phone: +1 602 243 2200
Facility Site: SUI
Email: sparesales.interiors@utas.utc.com
Location: Princeton, NJ USA

CAGE CODE REFERENCE
Cage Code: 8Y438 Cage Code: 63395

Facility Site: ISR Systems Facility Site: Sensors and Integrated Systems
Location: Albuquerque, NM USA Location: Cheshire, CT USA
Phone: +1 203 250 3697
Cage Code: 1TR27
Facility Site: Cloud Cap Technology Cage Code: 61423
Location: Hood River, OR USA Facility Site: Sensors and Integrated Systems
(Fire Protection Systems)
Cage Code: KCQ22 Location: Wilson, NC USA
Facility Site: ISR Systems Phone: +1 252 246 7004
Location: Malvern, UK
CCage Code: 06UA5
Landing Gear Facility Site: Sensors and Integrated Systems
Location: Heath, OH USA
Phone: +1 740 788 3800
Cage Code: 13002
Facility Site: Independence
Cage Code: 0AJJ0
Location: Independence, OH USA
Facility Site: Sensors and Integrated Systems
Location: Uniontown, OH USA
Cage Code: 1RYZ3
Phone: +1 330 374 3040
Facility Site: Landing Gear Services
Location: Miami Gardens, FL USA
Cage Code: 89305
Cage Code: 02KZ1
Location: Vergennes, VT USA
Facility Site: Landing Gear Services
Phone: +1 802-877-4000
Location: Burlington, ON Canada
Cage Code: 3K820
Cage Code: 02121
Facility Site: Landing Gear
Location: Union, WV USA
Location: Oakville, ON Canada
Phone: +1 304 772 3062
Propeller Systems Cage Code: F9211

Cage Code: F0221 (Fire Protection Systems), LHotellier
Facility Site: Ratier Figeac Location: Antony Cedex, France
Location: Figeac, France Phone: +011 331 5559 0948
Office Hours: 8:00 AM - 5:30 PM (GMT +1:00)
Phone: +33 (0) 5655 05014 Cage Code: FA3T1
Fax: +33 (0) 5655 05115 Cage Code: F6103
Email: spares@ratier-figeac.fr Facility Site: Sensors and Integrated Systems
Location: St. Ouen lAumone, France
Sensors and Integrated Systems
Cage Code: D4394
Cage Code: 59885 (Fire Protection Systems), Kidde Deugra
Facility Site: Sensors and Integrated Systems Location: Ratingen, Germany
Location: Burnsville, MN USA Phone: +011 49 2102 405113
Phone: +1 952 892 4000
Cage Code: K1536
Cage Code: 3HRL4 Facility Site: Sensors and Integrated Systems
Cage Code: 3SDT5 (Fire Protection Systems), Kidde Graviner
Facility Site: Sensors and Integrated Systems Location: Berkshire, UK
Location: Brea, CA USA Phone: +011 441 753 766 261
Phone: +1 714 984 1461
Cage Code: U6441
Cage Code: U8539
Location: Plymouth, UK
Phone: +011 44 01752 695695
Space Systems
Cage Code: 73030
Facility Site: Windsor Locks
Location: Windsor Locks, CT USA
Cage Code: 71120

Facility Site: Houston
Location: Houston, TX USA
Wheels and Brakes

Cage Code: 97153
Facility Site: Wheel and Brake
Location: Troy, OH USA
Office Hours: 7:30 AM - 4:15 PM Eastern Time Zone
Website: https://customers.goodrich.com
Phone: +1 937 339 3811
Fax: +1 937 440 5315
Email: awb.sales@utas.utc.com
Cage Code: 1Y2V1

Facility Site: Wheel and Brake Service Center
Location: Santa Fe Springs (Los Angeles), CA USA
Phone: +1 562 944 4441

For additional information:
Four Coliseum Centre
Charlotte, NC 28217-4578 USA 01/2017
www.utcaerospacesystems.com ccg.indd

Customer Contact Guide

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CUSTOMER CONTACT GUIDE

Cage Code Reference

Any change requests to this document should be forwarded to:

This booklet provides points of contact for every UTC

Sabine Leppert David Watkiss

Service Center Site Leaders Warranty

John Agar Dan Cassidy Kai Liebig

Customer Portal - Legacy Jerome Dewitte Business Development/Program

UTC Aerospace Systems Customer

Business Development/Program Bob Marcum

Tammy Skinner Valerie Granier Cargo Systems

Warranty Spacecraft Avionics, Sensors and Actuators

Stephen Trimble Theo Makriyannis

Customer Service/Customer Support Spares Administration

Product Support Tim Schreiner Service Center Site Leaders

Bill Earnest Mark Lantzakis

John Russo Mark Eckert Customer Service/Customer Support

Any change requests to this document should be forwarded to:

Actuation Systems Cage Code:

Cage Code: FAUX2

CAGE CODE REFERENCE 29

Cage Code: FAOD3 Cage Code: 0VUU6

Cage Code: HOC11 Cage Code: QB470

Cage Code: SCA12 Cage Code: QB353

CAGE CODE REFERENCE 31

Cage Code: 8Y438 Cage Code: 63395

Propeller Systems Cage Code: F9211

Cage Code: 71120

Wheels and Brakes

Cage Code: 1Y2V1

CAGE CODE REFERENCE 33

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