Kalagara Suresh Kumar

Mobile# +91 9441 242209

E-Mail: kalagara.suresh.kumar@gmail.com

SUMMARY

A result oriented professional with 6 years of International experience and

a total of 8 years experience in supporting various computer operating
systems and applications.

2+ years of experience in Sun Solaris system administration.

Sun Certified System Administrator (SCSA)

Good knowledge in Red Hat Linux and HP-UX administration.

4+ years of experience in ITIL environment.

Strong written and spoken communication skills and interpersonal skills.

Ability to work well in both team environment and individual assignments.

Ability to train and transfer knowledge to team members and end users.

TECHNICAL SKILLS

OPERATING SYSTEMS: UNIX Sun Solaris 9/10, Red Hat Linux, HP-UX
Windows - Windows NT 4.0, Windows 2000
Windows 2003 Server
DATABASE: Oracle 9i
APPLICATIONS: Veritas Volume Manager
ERP: SAP R/3
HARDWARE: Sun SPARC, IBM Netfinity

SUN SOLARIS ADMINISTRATION SKILLS

Basic Installation
Advanced installation Custom Jumpstart & Network Installation
User and Group Administration
File System management
Volume management
Process Management
Printer Management
Backup and recovery
Naming and authentication technologies NIS, NIS+
File sharing technologies NFS, SAMBA
Configuration of DNS, DHCP
 Configuration of APACHE web server
TECHNICAL SKILLS

RED HAT LINUX ADMINISTRATION SKILLS

Installing Red Hat Linux

Software Package (RPM) Administration
User and Group Administration
File System management
Naming and authentication technologies NIS, NIS+
Network Services NFS, SAMBA
Internet Services - DNS, FTP, Mail Services
Configuration of APACHE web server
Configuration of DHCP
Backup and Restore

HP-UX ADMINISTRATION SKILLS

User and Group Administration

Managing File Systems
Configuration of NIS
Configuration of NFS
Configuration of DNS

VERITAS VOLUME MANAGER (for Solaris) SKILLS

Installation and configuration of Veritas Volume Manager

Disk management
Creation of Disk groups, Subdisks, Plexes and Volumes
Implementing RAID with vxmake and vxassist

ACADEMIC CREDENTIALS

Bachelor Of Engineering (B.E.)

Graduated from University of Pune, India, in 1994

CERTIFICATIONS

Sun Certified System Administrator (SCSA)

Microsoft Certified Systems Engineer (Windows NT 4.0)

WORK EXPERIENCE

Staffing Enterprise Solutions, Hyderabad, India Jan 2006 Till date

Designation: Systems Support Engineer

Client: Servo India Pvt. Ltd.

Responsibilities:

Installation and configuration of Sun Solaris operating system.

Managing and adding users and groups, maintenance of login and

password information.

Volume Management

Troubleshooting file system crash and disk space problems.

Administration, monitoring and maintenance of Production and

Development Systems.

IT-365 Malaysia Sdn Bhd., Malaysia Jan 2002 - May 2006

Designation: Technical Support Executive (Level 2)

Responsibilities:

Provide Level 2 technical support for various IT infrastructures.

Intel Based PCs: Hardware, MS Operating systems, MS Office applications

Intel Based Servers:

Lotus Domino servers, Windows NT 4.0 and Windows 2000 servers.

Mid-Range Servers: Sun Solaris and AS400 servers

Mainframe: IBM Mainframe with OS/390

Monitoring ATMs, Reset and acquire CICS and RMT printers,
Monitoring Control-D reports, transmitting and restoring Control-D
reports, create datasets, download and upload data to mainframe
 Continued
WORK EXPERIENCE

Dell Asia Pacific Sdn., Malaysia Aug 2000 - Nov 2001

Designation: Technical Support Executive (Level 1)

Responsibilities:

Provide Level 1 technical support to the DELL customers on DELL

Desktops, Portables and Workstations.

Carry out diagnostics and troubleshooting on computer systems and

software systems within standard time frames.

Escalation of issues to the Product Support team and Technical Support

Manager to solve the issues to the customers satisfaction.

Analytical and results-oriented and provide excellent follow-up.

Maintain accurate call logging and tracking into the helpdesk database.

Integrated Data Systems Ltd., Hyderabad Jan 2000 Jun 2000

Designation: System Administrator

Responsibilities:

Administering and troubleshooting Windows NT based network.

Uploading and downloading data through FTP regularly.

Troubleshooting hardware problems of Pentium based PCs

Resource Datacom Pvt. Ltd., Hyderabad Oct 1998 Dec 1999

Designation: Networking Engineer

Responsibilities:
Administering and troubleshooting Local Area Networks.

Implementing Local Area Networks (Ethernet).

 Technical Support to customers.

PERSONAL DETAILS

Date of Birth: 4-07-1972

Marital Status: Unmarried

Nationality: Indian

Passport # F4729690 (Valid until 01/12/2015)

Languages: English, Hindi, Telugu, and Tamil

Email -1: Kalagara.suresh.kumar@gmail.com

Email -2: Kalagara_sureshk@yahoo.com

Mobile# +91 9441 242209

Address: D4, Airline Towers, Sindhi Colony, P.G.Road,
Secunderabad - Hyderabad, Andhra Pradesh, India