ITNATLIRTOYD6U/eCTIONTOHOSPI-

70

T

he Sixth Edition of Introduction to Hospitality focuses 

on hospitality operations while offering a broad, compre-

hensive foundation of current knowledge about the world's largest
industry. The text is organized into five sections: the hospitality
industry and tourism lodging restaurants, managed services, and
beverages recreation, theme parks, clubs, and gaming entertain-
ment andassembliesandeventmanagement. Eachsectionincludes
insight fromindustryprofessionals, contains up-to-dateinformation
on career opportunities, and includes many examples illuminating
current industry trends and realities. Extensively revised and up-
dated, thiseditioncontainsnewphotos, newpagelayouts, andnew
coverage ontopics ranging fromsustainability to globalization.
Contents
PARTI: INTRODUCINGHOSPITALITY JohnR.Walker,University of South Florida
A NDLODGING AGTATM
RAINCGTIONS,CLUBS,AND   

Ch1 Introducing Hospitality Ch9 Tourism  

              
Ch2 The Hotel Business Ch10 Recreation, Attractions and   

Ch3 Rooms DivisionOperations Clubs    2013    600  /   / ! "

Ch4 Food andBeverage Operations Ch11 Gamingand Entertainment

PARTII: ABENVDM
ERAAGNEAS,R
EDS
STAERUVRIACNTS PARTIV:ASTTSREAMCBTLIIOESN,EVENTSE,RSHIP
ISBN-13 9780132993074 ISBN-10 0132993074

Ch5 Beverages
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Ch6 The Restaurant Business Ch12 Meetings, Conventions, and

Ch7 Restaurant Operations Expositions
Ch8 Managed Services Ch13 Special Events
PARTII:TOURISM,RECREATION, Ch14 Leadership

FO
UNDA T
IONSO FLO
MANAGEMENT2/e DGI
N G
Featu
res:
1. New! Expandedauthor team: Includes AllishaA. Miller, thecoau-
thor of PearsonEducation'sFront OfficeManagement Simulation
online training program.
2. New! Chapter 15: The Front Office Management Simulation.
3. New! Lodging Goes Greenfeature.
4. Covers small hotels, not just larger ones.
5. Identifies and defines lodging language.
Contents
Ch1 Introductiontothe Lodging Ch 9 The Maintenance Department
Industry Ch10 FoodService and Meeting
Ch2 The Structureof the Lodging Management in Limited-Service
Industry
Ch3 Guest Servicein the Lodging
Hotels
Ch11 Foodand Beverage Operations:
   DJackD
avidK.N.Hinayes,
emeifull time author-consultant
er,Michigan State
Industry Full-ServiceHotels University
Ch4 Managing Lodging Operations
Ch5 Staffing the LodgingOperation
Ch12 Hotel Accounting
Ch13 Safety andSecurity
AMichigan
lishaA.Miler,Dearborn Heights,
Ch6 The Front Office Department Ch14 Careers inthe Lodging Industry
Ch7 The Sales and Marketing Ch15 The Front Office Management  
   

Department Simulation(FOMS)  2012    432 / 2  / 3 " 4 5  11806

 

Ch8 The Housekeeping Department ISBN-13 9780132560894 ISBN-10 0132560895

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