Duplex World

Seminar & Summit 2016

12th & 13th October, 2016
Congress Centre Dsseldorf, Germany

Advance
Seminar
Program
Take part in the leading knowledge, networking and
business event for the global duplex community

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 Duplex World Seminar & Summit 2016

The Duplex World Seminar & Summit 2016 will be held on October 12 & 13, 2016 in the city of Dsseldorf,
Germany. As a very targeted and niche event, Duplex World is an international platform for materials and
corrosion professionals from a variety of industries specialising in the development and use of duplex
stainless steels. Duplex World facilitates the exchange of knowledge and experience of materials, applications,
innovations and market trends with a clear goal to optimize the application of duplexes in terms of safety,
performance, reliability and cost within the global market.

A word from The world of duplex Duplex World

the Chairman
Dear duplex friends,
Duplex World is a great
international event for the related
industries to meet, discuss
and share knowledge. Sharing
knowledge and networking
between professionals is
essential to gain benefits from
the latest news within materials
development and new applications
area. The Duplex World Seminar
& Summit is an excellent arena
to provide an overview of the
latest scientific advances taking
place while maintaining a strong
application focus. I look forward to
seeing you in Dsseldorf.
Babak Bahar,
Material Specialist,
Kvrner Engineering,
Norway
Chairman of the
Duplex World
Seminar 2016
THE ORGANIZERS
Conference Co-ordinator
Mrs Joanne McIntyre
Tel : + 31 575 585 298
Email: j.mcintyre@kci-world.com
For Exhibition Stands &
Networking Lounges
Mrs Nicole Nagel
Tel: +49 2821 71145 55
Email: n.nagel@kci-world.com
Mrs Elisa Hannan
Tel: + 31 575 585 291
Fax: +31 575 511 099
E-Mail: e.hannan@kci-world.com
comes to Dusseldorf
The diverse industry knowledge
brought together in one place at
one time from visitors, exhibitors,
speakers and our international
Steering Committee will provide a
wide spectrum of duplex informa-
tion. Its the ideal opportunity to
further advance your knowledge
on the application of duplex
stainless steels within the global
market.
The ongoing goal of Duplex World
is to be an international platform
for the technical and commercial
exchange of information. This is
an open source event where
both suppliers and vendors meet
to discuss innovation and new
applications. Moreover, they can
then update each other on the
requirements from the end-user
industry and the availability of
grades and products and discuss
manufacturing and fabrication/
welding issues of duplex stainless
steels.
Venue:
CCD Sd - Congress Center Dsseldorf
Messe Dsseldorf
Stockumer Kirchstrae 61
40474 Dsseldorf, Germany
www.ccd.de
Organization:
Stainless Steel World, KCI GmbH
www.kci-world.com
For regularly updated information see:
www.duplexworld.com/duplex2016
Steering Committee
- Seminar Chairman:
Babak Bahar, Material Specialist,
Kvrner, Norway
- Jacko Aerts, DSM - GMCC
- Svein Prestrud Astad, Statoil ASA
- Jan Baas, CB & I Lummus (Knowledge
Center)
- Marcello Colnaghi, Fomas Group
- Raymond Cordewener, Brck Group
- Bruce Cowe, Maersk Oil Qatar
- Jean Michel Damasse, Aperam
- Dr. Dirk Engelberg, University of
Manchester
- Beth Gardner, Raccortubi
- Barinder Ghai, Sandvik Materials
Technology
- Joelle Greenwood, Salzgitter
Mannesmann Stainless Tubes
- John Houben, Exxon Mobil Chemical
Company
- Gazmend Hoxha, ENI Upstream
and Technical Services
- Dietlinde Jakobi, Schmidt + Clemens
- Thomas Ladwein, Hochschule Aalen
- Jan Links, Dow Benelux
- Dr. Mitsuru Yoshizawa, Nippon Steel
& Sumitomo Metal Corp
- Sami Packaln, Stalatube
- Iris Rommerskirchen, Wilh. Schulz
- Thomas Schller, H. BUTTING GmbH
- Lena Wegrelius, Outokumpu
Stainless AB - R & D
- Elin M. Westin, voestalpine Bhler
Welding Austria
- Marc Wilms, Shell Global Solutions
International

2 REGISTER ON-LINE: SEMINAR & SUMMIT EXHIBITION STAND NETWORKING

 Duplex World Seminar & Summit 2016

Listen, learn, participate!

Duplex World Seminar & Summit is a specialized event focusing solely on the specification, manufacturer,
and use of duplex stainless steels. The conference brings together end users, fabricators, manufacturers and
researchers to share their knowledge, experience and passion for duplexes.

Superb networking

Duplex World provides the perfect busi-

ness opportunity to network with materi-
als specialists, scientists, engineers, end
users, decision makers AND the produc-
ers, suppliers, traders, manufacturers and
fabricators of the industry. A carefully
constructed Seminar program of interac-
tive workshops, technical sessions and
invited keynote, plus exhibitors from
around the world all benefit from the
relaxed atmosphere and targeted attend-
ance at Duplex World.

Fun networking dinner

Informal networking is one of the
unique features of Duplex World, and Extra learning opportunities!
the Networking dinner on the evening
of Wednesday 12 October will be the Speakers Corner on the expo floor
perfect opportunity Throughout the two day event invited
for this. Sponsored by guest speakers will give technical presen-
Goodwin Steel Cast- tations which are open to all delegates,
ings, its going to be visitors and exhibitors on the exhibi-
a night to remember! tion floor. The presentations from expert
Book your ticket online. speakers will be a valuable learning
experience for all.
Short course Duplex For
Beginners open to all!
Hosted by renowned duplex expert
Raymond Cordewener, this short course
aims at both relative newcomers and
those wishing to boost their knowledge
of duplex stainless steels. The course is
open to all exhibition staff, visitors, and
delegates at no charge. It will provide an
understanding of the characteristics and
applications for duplexes and address
problems and questions posed by the
Extended breaks
Generous lunch breaks in the Seminar
program, sponsored by Stellar, allow
plenty of opportunities to expand your
networks.
Pre-Seminar
coffee, and net-
working drinks
on the
exhibition floor.
audience. Is there a particular problem
or issue youd like Raymond to address?
If so email j.mcintyre@kci-world.com to
allow Raymond to prepare a response.
No question is too big or too small!
Join the plant tour!
Schmidt + Clemens, producer of special
steels and Sponsor of the Duplex
World Seminar & Summit 2016, invite
visitors to an exclusive plant tour at their
headquarters in Lindlar-Kaiserau on
Friday, 14th October 2016. Participation
is limited and registration is required.
Participants will travel by bus from the
Duplex World venue (CCD) in Dsseldorft
10:00. The two hour guided tour will take
visitors through the precision casting
facilities at Schmidt + Clemens.
After the tour participants will be offered
refreshments before returning by bus to
Dsseldorf.
Schmidt + Clemens is a leading
manufacturer of centrifugally cast
tubes. The companys headquarters is
the location of its largest R&D division.
For registration please send an email to:
planttour@schmidt-clemens.de

LOUNGE DELEGATE VISITOR! www.duplexworld.com/duplex2016 3

 Duplex World Seminar & Summit 2016

Program Wednesday 12 October

8:30 REGISTRATION & WELCOME COFFEE

AUDITORIUM
9:30 Opening by Conference Chairman Babak Bahar, Material Specialist, Kvaerner, Norway
10:00 Plenary: Welding duplex piping - challenges and experiences. Dr Lars Haldorsen, Leading Advisor, Metallic Materials and Welding
R&T FT MMT, Statoil ASA, Norway
10:30 Plenary: The development of Chinese duplex stainless steel in recent years. Professor Song Zhigang, Director Professor of the Iron & Steel
Research Institute, China

11:00 COFFEE BREAK

11:30 Plenary: Developments in the consumption and demand of duplex stainless steels both during and after the lifting of the UN sanctions in Iran.
Professor Ali Davoodi, Metallurgical and Materials Engineering Department, Faculty of Engineering, Ferdowsi University of Mashhad, Iran
12:00 Plenary: Application of super duplex stainless steel in umbilical systems and its compatibility with operation fluids. Dr Xiaoxue An, Principal
Engineer (Metals), Materials /Corrosion Lead, Technip Umbilical, UK

12:30 LUNCH Be sure to visit SPEAKERS CORNER in the exhibition area

14:15 SHORT COURSE: Duplex for Beginners Held in the auditorium - OPEN TO ALL
ROOM 1
14:15 Workshop: Application limits for
duplex stainless steels at elevated
temperatures in the process industries
Moderators: Jan Baas, CB & I & John
Houben, Exon Mobil
This workshop addresses issues that
arise when using duplex stainless steels
above 250C, including successful
applications and failures. Maximum
allowable design conditions (use of
dual design conditions), effect of aging
and use of TTT curves and the quality
testing required will be discussed. The
upper temperature limits and exposure
times for lean duplex, 2205 DSS and
SDSS will also be addressed.
Presenters:
The phenomena of spinodal
decomposition. Jan Jonson,
Outokumpu
Effect of ageing on lean duplex UR
2202 properties for plates and welds.
Sarata Ciss, Arcelor Mittal
Elevated Temperature Phase Stability
of ATI 2003 Mo-containing lean
duplex alloy. David Bergstrom, ATI
Allegheny Ludlum
ROOM 2
Welding challenges, innovations and
technologies
Moderator: Rob Spelt, Spelt
Engineering & Contracting
Presenters:
Weldability and weld properties
of Aperam DX2202. Jerome Bridel,
Aperam
Corrosion of welded stainless steel
experience, failures and solutions.
Elin Westin, voestalpine Bhler
Welding Austria
Application of microstructure
characterisation techniques to
reveal corrosion and EAC Propensity
in a grade 2205 Multi-Pass Weld.
Prof. Dirk. Engelberg, University of
Manchester
Formation mechanisms of weld root
laws in duplex stainless steels and
effect on corrosion resistance. Dr
Usani Ofem, TWI Ltd Cambridge, UK
Ferrite content in the Heat Affected
Zone of duplex stainless steels.
Vincent Villaret, ArcelorMittal
Microstructural Changes in Heating
Process for Super Duplex Stainless
Steel and its Thermal Deformation
Behavior. Zhou Candong, Baosteel
ROOM 3
Manufacture of the duplex stainless steel family
Moderators: Dr. Iris Rommerskirchen, W. Schulz & Joelle
Greenwood, Salzgitter Mannesmann Stainless Tubes
This session consists of six very interesting papers from
material experts around the world covering diverse
manufacturing aspects of lean-, standard- and super duplex
stainless steels. These include practical examples of the hot
isostatic pressing technology of certain complex shapes by
maintaining homogeneous material properties. Additionally
the HISC sensitivity of 25% Cr Superduplex as a function of
deformation is characterized. Further the influence of hot
deformation on the microstructure and the (intermetallic)
phase precipitation pattern of different Superduplex grades
will be outlined. The session will be rounded up with
presentations about the cold finishing of duplex and super
duplex stainless steels in order to achieve higher strength
values and the effect of work hardening of lean duplex
stainless steel. The deep drawability and springback behavior
of lean duplex stainless steels will be compared to a low-
nickel austenitic stainless steel 304 by studying the plasticity
and phase transformation behavior of Lean Duplex Stainless
Steels.
Presenters:
Impact on mechanical properties included HISC resistance
on cold straightened HIPed 25% Cr duplex pipes. Daniel
Gonzalez, Bodycote
Ways to improve operational properties of duplex seamless
steel tubes. Andrey Balyev, Centravis
Effect of work hardening on forming properties of the lean
duplex stainless steel sheet. Eiichiro Ishimaru, Nippon Steel
& Sumikin Stainless Steel Corp.

15:30 COFFEE BREAK

15:45 Workshop discussion continues... Heavy-wall duplex welding: a study
on ferrite content and hardness
of 22% Cr duplex stainless steel
welds in air-cooled heat exchanger
header boxes. Mikihiro Sakata, EN
Technology Center, JGC Japan
Delayed cracking in deep-drawn lean duplex stainless steels.
Dongchul Chae, POSCO
Hot deformation of super duplex stainless steels.
Clara Herrera, Deutsche Edelstahlwerke

17:00 EXHIBITION AND NETWORKING DRINKS

17:40 DUPLEX WORLD LIFETIME ACHIEVEMENT AWARD

17:50 SPEAKERS CORNER PROGRAM

18:30 BUSES DEPART FOR DUPLEX WORLD NETWORKING DINNER

4
 Duplex World Seminar & Summit 2016

Program Thursday 13 October

8:30 REGISTRATION & WELCOME COFFEE

AUDITORIUM
9:00 Plenary: Duplex and super duplex piping and valves applications in the offshore industry. Karan Sotoodeh, Senior Piping & Valve Engineer, Aker
Solutions, Norway
9:30 Plenary: New and up-dated experiences of duplex stainless steels in a broad range of applications; development of standards and their
importance to the continued expansion of duplexes. Poul-Erik Arnvig, Vice President Global Market Development, Outokumpu, Sweden
10:00 Plenary: The development and application of duplex stainless steels in the urea and fertilizer industry. Alex Scheerder, Head of Inspection &
Materials Engineering, Stamicarbon, the Netherlands

10:30 COFFEE BREAK

ROOM 1
11:00 Workshop: Low temperature
applications of duplex stainless steels in structural applications
Moderator: Guri Nustad, Aker Solutions Moderator: Claes Tigerstrand,
This workshop will focus on the use
of duplex grades in low temperature
applications (30C). We will discuss
how material properties change with
decreasing temperature and the
reasoning behind this. Delegates are
invited to send questions to the panel
ahead of the conference, so these can
be addressed during the workshop.
Presenters:
Raymond Cordewener, Bruck Group
Experiences during gained technical
qualification of manufacturing routes
to supply seamless pipes, butt weld
fittings and forged API weld neck
and swivel ring flanges constructed
from ZERON 100 AFP super duplex
stainless steel. Dr Glenn Byrne, Rolled
Alloys
Root cause of DSS embrittlement at
sub-zero temperatures. Dr Marina
Knyazeva, Ruhr-Universitat Bochum
ROOM 2
Recent developments of using duplex
Outokumpu
This session will focus on critical
factors to facilitate further growth of
duplex in structural applications: how
to enable efficient use according to
prevailing design standards, where
important developments have taken
place recently and evidence from
existing structures to justify the duplex
value proposition of higher structural
efficiency, durability and lower life
cycle costing.
Presenters:
The experience of stainless steel as
construction material in bridges.
Sukanya Hgg Mameng, Outokumpu
Advances in the design of duplex
stainless steel structures in the
Eurocodes. Nancy Baddoo, Steel
Construction Institute UK
Inspection of existing duplex bridges
Graham Gedge, Arup UK
Experience with Duplex in structural
applications after 10 to 20 years of
service. Didier Paul, Industeel
ROOM 3
Corrosion & performance characterisation
Moderators: Lena Wegrelius, Outokumpu & Prof. Dirk
Engelberg, University of Manchester
This workshop focuses on the corrosion and stress corrosion
cracking propensity of duplex stainless steel with exposure
to demanding environments. A broad range of aspects to
characterise and optimise microstructure performance will
be discussed, including mechanical effects, surface film
properties, and environmental factors.
Presenters:
Stress corrosion cracking and atmospheric corrosion
resistance of duplex stainless steels for architecture, building
and construction. Sandra Le Manchet, ArcelorMittal
Influence of surface grinding on residual stresses and
chloride-induced stress corrosion cracking of Forta DX 2304
duplex stainless steel. Nian Zhoua, Dalarna University
Corrosion behavior deteriorated by the residual surface
defect of duplex stainless steel 2205. Laizhu Jiang, Tsingtuo
Group
Determination of corrosion limit of super duplex 2507. Saghi
Saedlou, Aperam R&D
Erosion-resistance of the 1.4062 lean duplex for mining
industries. Jamila Adem, Ugitech Research Center
Investigation on the composition and semi-conductive
property of the passive films on UNS S32101 duplex and UNS
S30403 stainless steel. H. Feng, Central Iron & Steel Research
Institute

13:00 LUNCH Be sure to visit SPEAKERS CORNER in the exhibition area

14:30 Corrosion Metallurgy

Moderator: Jacko Aerts, DSM
This paper session focusses on understanding and applying the corrosion
resistance capabilities of duplex, which typically fill in the gap between
standard austenitic stainless steels and Ni-base alloys. Papers cover crevice
corrosion and stress corrosion cracking mechanisms which are important
failure modes for DSS. Other papers present how this affects real world
applications of tubes and pipes, and what the available corrosion tests can
tell you (or not) about the quality of the duplex stainless steels you have.
Presenters:
A consideration on crevice corrosion of Duplex stainless steel. Junichi
Sakai, Waseda University
Solution for sea water cooled heat exchangers- Sandvik grades SAF 2507
& 2707 HD. Barinder Ghai, Sandvik Materials Technology
Cathodic and Anodic Micromechanisms. Dr M. Knyazeva, Ruhr-
Universitt Bochum
Seamless Superduplex Pipes for OCTG applications in accordance with
API 5 CRA. Dr Iris Rommerskirchen, W. Schulz
Corrosion tests on super duplex stainless steels significance and
informational value. H. Schlerkmann, Salzgitter Mannesmann Stainless
Tubes
Moderator: Jean Denis Mithieux, Aperam
Phase transformation during thermomechanical treatments is a
key issue for the performance of duplex stainless steel, considering
both the optimisation of austenite fraction and the minimization
of intermetallic phase precipitation. This session highlights
important technical topics for industry such as characterization
methods, description of metallurgical mechanisms and prediction of
transformation kinetics.
Presenters:
Quantification of intermetallic phases and centerline stringers of
super duplex stainless steel. Florent Krajcarz, Aperam
Precipitation of sigma and chi phases in cast super duplex
stainless steels. Ricardo Sousa, FERESPE, University of Texas at
Austin and University of Porto - Department of Metallurgical and
Materials Engineering
Recent advances in dissolution kinetics of sigma phase in duplex
stainless steels. Paolo Ferro, University of Padua
Effects of solution annealing temperature and quenching transfer
time on austenite spacing of duplex stainless steels forgings.
Giordano Camicia, Siderforgerossi Group
Improving the low temperature impact properties & corrosion
resistance in super duplex stainless steel weld metal and castings.
Steve Roberts, Goodwin Steel Castings

16:30 NETWORKING DRINKS UNTIL CLOSING - 17:30

5
 Duplex World Seminar & Summit 2016

Buying exhibition space

Speakers To book an exhibition stand or networking
Corner
lounge visit
S15 L05
www.duplexworld.com/duplex2016.
S14 TUBACEX S.A. L04 Chandan Steel
Stands & lounges are offered as a complete
L17 Goodwin package.
0 Steel Castings Ltd. L0
L1 3 Stand 6m2 (S01-S11) = 3,900 Euro
Room 7b c co
rtu
b i
Room 7a Sta
lat
ub Stand 9m2 (S12-S15) = 4,900 Euro
Ra SIJ Slovenian Steel
e
L16 Group d.d. Lounge 9m2 (L01 - L21) = 5,900 Euro
L11 Aperam
Contact us for more details
Sold L02
Stainless France
Media AreaAG
L15 Montanstahl
Industeel

Available
a r Ce See the live exhibition floorplan and
/B
ntr
av
Option L1 is exhibitor list at
f 2 NS
SC

Ca
Ratnamani
FA07 L14 1 www.duplexworld.com/duplex2016 and
L0
Metals &
FB08 FB12Tubes Ltd
follow the links Floorplan and Exhibitor List
FB06 Sandvik
FA06
FB05
L13
Foyer
Catering FB11 Salzgitter Mannesmann Contacts for exhibition stands
Workshops FA05 L18 N
Stainless Tubes
and networking lounges:
1-3 Area FB04Zhejiang FB10
Stellar Pipe
Industry Co., Ltd.
L20 L19
Schmidt +
Clemens GmbH
+ Co KG Mrs Elisa Hannan
Ortmans SA L21
Email: e.hannan@kci-world.com
FA04 Tel: +31-575-585-291
S13
Outokumpu

FA02 Outokumpu Mrs Nicole Nagel
FB01 S12
Email: n.nagel@kci-world.com
Tel: + 49-2821-7114-555
FA03
FA01
voestalpine Bhler
Welding GmbH S11 Sponsored by:
Auditorium

Zhejiang Jiuli Hi-Tech

Metals Co., Ltd S10

S06 BUMAX AB
Room 3
Press

Press-
S05 LoungeS09 26.03.2014
FINANCIAL
S08
DIALOGUE
ce
Show Management/
an

EUROPE
Information Entr

c00 m95 y100 k50

S07
pantone 1795c

KCI c60 m00 y00 k60

pantone 5405c

Publishing

S04 27.03.2014
S03 Speakers Supported by:
Lounge POW

S02 S01
M
Poeetin Sp
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M
Exhibitor List
Company Country Lounge/ Company Country Lounge/
Stand Stand
Aperam Stainless France France L11 Salzgitter Mannesmann Stainless Tubes GmbH Germany L18
BUMAX AB Sweden S06 Sandvik Materials Technology Sweden L13
Centravis Sales (Switzerland) S.A. Switzerland L12 Schmidt + Clemens GmbH + Co KG Germany L19
Goodwin Steel Castings Ltd. United Kingdom L17 Schoeller-Bleckmann Edelstahlrohr GmbH Germany S14
Industeel - Arcelor Mittal Group France L02 SIJ Slovenian Steel Group d.d. Slovenia L16
Montanstahl AG Switzerland L15 Stalatube Oy Finland L03
Nippon Steel & Sumikin Stainless Steel TUBACEX S.A. Spain S14
Corporation - NSSC Japan L01 voestalpine Bhler Welding GmbH Austria S11
Ortmans SA Belgium L21 W.B. Alloy Welding Products United Kingdom L17
Outokumpu Oyj Finland S12/S13 Zhejiang Jiuli Hi-Tech Metals Co., Ltd China S10
Raccortubi S.P.A. Italy L10 Zhejiang Stellar Pipe Industry Co., Ltd China L20
Ratnamani Metals & Tubes Ltd India L14
6
 Duplex World Seminar & Summit 2016

Application Exhibition Package

Organizer
KCI GmbH
Information:
Nicole Nagel
Tel.: +49-2821-71145-55 CCD Congress Center Dsseldorf
Fax: +49-2821-71145-69 Dsseldorf, Germany
E-Mail: n.nagel@kci-world.com 12-13 October 2016

1 Company and address 3 Packages incl. stand building, 2 days catering

and conference tickets for 2 members of the staff
______________________________________________________
Company Stand package 6m2 3,900 Euro
______________________________________________________
Stand package 9m2 4,900 Euro

______________________________________________________ Lounge 9m2 5,900 Euro

Address

______________________________________________________
Stand / Lounge Number:

______________________________________________________
Post Code City

______________________________________________________ Media Fee: an obligatory payment for all exhibitors

Country 4
350 Euro which includes:
______________________________________________________ 3 basic entries in the event catalogue
VAT Company name with hyperlink on the
On Line Exhibitor list
______________________________________________________ Contact details on interactive floorplan
Tel.

______________________________________________________
Fax
5 Duplex World Seminar & Summit Dinner 2016
______________________________________________________
Website Dinner on 12 October 2016
110,00 /Ticket
______________________________________________________
E-Mail Number of Tickets: _______

2 Organizational contact person Invoice

6
You will receive the invoice at time of booking.
______________________________________________________
Contact person

______________________________________________________ Cancellation is 100% of the original costs.

Tel

______________________________________________________
E-Mail _______________________________________________________
Place, Date
______________________________________________________
Function

______________________________________________________________
Legally binding signature/ stamp

7
 Duplex World Seminar & Summit 2016

Duplex World Seminar & Summit 2016

Messe Dsseldorf Congress Center
12 - 13th October 2016, Dsseldorf, Germany
th

Conference Registration Form

2 Day Registration
Passepartout: 2 Conference days & social programme, 2 days expo visit, Lunch is included 950
Conference Power Point Presentations Online

1 Day Registration
Passepartout: 1 Conference day & social programme, 1 day expo visit, Lunch is included
Conference Power Point Presentations Online 590
Wednesday Thursday

Duplex World Seminar & Summit Dinner Ticket 110

(Wednesday, 12th October 2016)

Name:

Position:

Company:

Address:

City + Postal Code:

Country: E-mail:

Phone: Fax:

With this registration, you agree that your name is listed on the attendance list.
Delegate Registration (Prices are in euros excluding 19 % VAT); VAT can be reclaimed via your local tax authorities.

Payment Information
Payment via Credit Card Payment via Bank Transfer

All payments must be remitted in Euros by credit card or for payment via Bank Transfer: details will be provided upon receipt
of completed registration form.

American Express/MasterCard/Visaamount: + 19% VAT Total :

Credit card number: Expiration date:

Card Verification Code (CVC)*:

Cardholders Name: Cardholders Signature: ________________

In addition to the credit card number, a card verification code (CVC) is required. This has been introduced to provide more security for
both the customer and the mail order company. We will not be able to process credit card transactions without a verification code.

For Visa and Mastercard/Eurocard: you can find your CVC on the reverse side of your credit card, printed into the signature filed. It is a
three-digit number. The full credit card number is reprinted in the signature box and at the end of the number is the verification code number.

For American Express: the verification code number is a four-digit number on the front of the card above the credit card number on ether the
right or the left side of your American Express credit card.

Cancellation Policy-Cancellations in writing prior to October 1st 2016 will be subject to a Euro 50 processing fee per person. Refunds will not
be granted after October1st 2016. Refunds will not be given for no-shows after the conference start date.

Please send this form by fax: +49 2821 71145 69, attn: Irina Gast
by email: i.gast@kci-world.com or post to KCI GmbH: Tiergartenstr. 64, D - 47533 Kleve, Germany