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You can easily lose sight of the fact that communication enters
the field of values. It is precisely when there are
communication problems at work, with the couple, with the
children or with the friends that you begin to appreciate that a
good communication can make the difference between a
happy life or a life full of problems.
- Interest for the person. How many times our total attention is
reserved for a few people, ours to be attentive and eager to
hear each one of his words. On the other hand, the less
fortunate ones are considered superficial, of little interest or of
importance. Think of the subordinates, the children of the
students. Are we really interested in their things, their
problems and their conversations?
The point is not to stay with the doubt, to clarify that which
does not seem wrong, wrong or aggressive to avoid
uncomfortable conflicts and those that only leave
resentments.