Professional Documents
Culture Documents
Industry Analysis of
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In Partial Fullfillment
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By:
Daryl L. Gamara
FMGT 4-A
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October 2016
TABLE OF CONTENTS
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5.2 Supply 11
5.3 Supply-Demand Analysis 12
5.4 Marketing Strategies 13
5.4.1 Product 13
5.4.2 Prices 13
5.4.3 Promotions 14
5.4.4 People 15
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8.1.2 Profitability 28
8.1.3 Liquidity 28
8.2 Sources of financing 29
IX. Conclusions 30
X. Recommendation 36
Bibliography 37
Appendices 38
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Chapter 1
Introduction
It offers various bakery products, including loaves, buns and toasts, and snack cakes
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through supermarkets, groceries, convenience, and variety stores. The company was
founded in 1997 and is based in Bian, the Philippines with additional operations in
Singapore, Malaysia, and Thailand; and Asia. Gardenia Bakeries Philippines Inc. operates
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countries, have strong bakery industries. Bakeries provide necessities to the population in
terms of bread and cake products. Almost every household relies on the consumption of
staple products such as bread, and so the baking industry is able to thrive with this large,
reliable demand. Bakeries require skilled bakers as well as other employees to serve
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people in their later teen years take up apprenticeships in bakeries to learn the trade.
modernized world. This is for the most part down to the rise in the power of supermarket
chains. Many supermarkets now provide bread and other bakery products themselves -
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some even have their own bakeries in-store. This is bad news for independent bakeries
who struggle to compete with the supermarkets; they are unable to provide the same level
of convenience. That said, in most cases the quality of their goods is significantly higher
than those sold in supermarkets. It remains to be seen whether the bakery industry will be
able to survive when the major supermarkets have such great monopoly power.
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The objective of the study is to assess the business operations, strategic planning,
performance and analyzing the nature of it. Another is to know the problems, and how
they will come up with that.The improvements and action they take. And also the
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enclosing on this Research design. Aside from books, another source of information to
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The study for the Gardenia Philippines is conducted for enable us to know
their market plannings, operations and strategies that lead them to be the no. 1 bread
factory among the same industry here in the Philippines. This study is for Gardenia
Philippines, Star Avenue Laguna International Industrial Park (LIIP) Mamplasan Bian,
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Laguna, Philippines. The respondent of this study is limited only to employee of the said
Chapter 2
Identification of the Industry
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white, wheat and health breads, flavored loaves, pandesal and snack items like snack
cakes, muffins and toasts. Gardenia breads are known for their good taste, freshness,
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softness, oven-baked aroma and nutritive value. Gardenia, being a consumer-focused and
through providing consumers with superior products. Over the years, Gardenia has
gained wide acceptance and is now considered as the most widely distributed loaf brand,
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Firms in the Industry & Location of their major Operations & Relative size of the
firm
store bakery. Increasing demand led to the opening of Gardenias first-commercial bakery
at Pandan Loop in March 1983. Gardenia has since been the market leader in Singapore
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and has expanded its operations in Asia to countries such as Malaysia and Thailand with
It all began in 1997, QAF Limited through Gardenia International Pte. Ltd.
established Gardenia Bakeries Philippines Inc. and started construction of its bakery plant
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Gardenia Philippines started its operations in 1998 with the state-of-the-art bread
factory rated as one of the most modern large scale bread manufacturing facility in the
country. Its major, highly-automated equipment come from the best bakery equipment
suppliers from Germany, Holland, UK and USA making it the leading manufacturing
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Over the years, Gardenia has gained wide acceptance and is now considered as
the most widely distributed loaf brand, reaching many parts of the country.
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material into forms for human or animals consumption which utilize by food industry.
Food processing take clean, harvested or slaughtered and butchered product and uses it to
produce marketable food product. The concern of my report will focus on Gardenia
Philippines Bakeries Industry. Gardenia is a food processing which transformed from raw
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material (Flour) to final product (bread). Gardenia Bakeries Philippines inc. (GBPI) they
use to import milk only from particular countries such as USA, Australia and New
Zealand. Gardenia only uses premium ingredients from all over the world that under
strictly checking and testing to ensure the high-quality and safe bread product.
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Chapter 3
Industry Problems
This chapter discusses about the problems that the company encounter.
Marketing
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The Gardenia has a limited market location. Since they only sell their product on
leading supermarkets, groceries and cinvinienrt stores. They dont have a stand-alone
stores. And because of that they lower penetrating power to enter on a lower-end
Technical
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improve how they are produced and delivered to the end user. As the top-bread maker and
manufacturing plant is capable making 6000 loaves of bread per hour or nearly 150000
loaves per day. It is the equipment whereby almost untouched by human hands.
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Therefore, it ensures providing safe and best quality of bread product. The new plants
keep to current Good Manufacturing Practices (cGMP), and follow the highest globally-
accepted food quality and safety standards through the international Organization for
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Management
The gardenias baking operation is fully automatic. Menaing they only need few
manpower to operate the whole manufacturing plant. But those employees are should be
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Financial
The gardenia has no problem in terms of financial. Base on their financial state
Socio-Economic
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The economy has an impact on all industries, from the suppliers of raw
include interest rates, gross domestic, retail price index, unemployment rates and
exchange rates. Philippines provide a growing market for premium food product.
Economy growth, and especially employment in services sector jobs, is driving demand
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for more convenient and prepared foods. Gardenia believes that the Gardenia's success is
brought regarding by the dedication and commitment of each member of the Gardenia
family. These dedications are leading Gardenia to be the no1 in bread industry. During
global economic crisis, the industry had a flat growth but Gardenia continue to grow by
two to four percent. Besides that, Gardenia take step further in encouraging micro-
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Chapter 4
Prospects of the Industry
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This chapter explains the government regulation that affects the industry. It
with which industries must obey. This includes items such as government stability,
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taxation policy, and government regulation. Some of the products which required using
produce bread are under control by government. For example, flour, salt or sugar will be
the product control by every government. In last past few years, the price of these
controlling products had been increase. Indirectly affect all the bakery industry and
Gardenia is not be excluded. Price rising of particular product had increasing the
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production price of bread. Therefore, Gardenia force to increasing the bread price in order
to cover the cost. However, the rising prices have resulted in a decrease in total domestic
bread consumption. According to Umali Jr., president of Gardenia Bakeries Inc., the
prices of bread is depending on the prices of flour. The Gardenia expects continue
growing when the political spending and fairly better prices of ingredients
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The government helps the Gardenia through subsidies. The government impose
subsidies to the raw materials such as flour and sugar. Subsidies lessen the cost of this
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Chapter 5
Market Analysis
This chapter discusses about the standing of the industry in the market.
Demand
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Malaysia. Here, there would be several firms that are in the same industry producing
different types of products. Gardenia Bakeries will have to compete with the likes of
other firms; for instance The Italian Baker and High 5. Each of these firms produces a
wide range of bakery products including white and wholemeal bread. Bread is also
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assumed to be an alternative for rice, as rice is considered a staple for most Asian
countries (National Geographic Education, no date). Thus, the demand for bread is fairly
elastic as consumers have a wide range of bread to choose from. A change in taste and
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To observe this, an interview with Don Yong; chairman of the Malaysian Institute
of Banking, suggests that more and more people are switching from white bread to
The Law of Demand states that, the higher the price of a good, the smaller the
quantity demanded; Ceteris Paribus. This will cause a rightward shift in the demand
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curve. Since the demand of bread is quite elastic, a small increment in price of white
bread may have a drastic change in quantity demanded. As a result, consumers may
switch to wholemeal bread or decide not to buy at all. Here, a rise in demand for
wholemeal bread will cause a rightward shift in the demand curve forming a new
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Supply
The Law of Supply states that quantity of goods supplied will increase when the
price of the good increases. This is done to maximize the profits that can be obtained
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from the sales. Factors that can affect the supply curve of producing bread are prices of
Prices of both sugar and flour are expected to rise due to peaks in global petrol
prices (The Strait Times, 2013). Recently, the Malaysian Government was urged to
reduce the sugar subsidy due to the increment of diabetics in the country (The Star
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Online, 2013). As a result, cost of production would increase for Gardenia Bakeries.
Expected price hikes will have an effect on the supply curve. Both of the factors may
cause the supply curve to shift leftwards. Gardenia Bakeries may have to reduce the
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Supply-Demand Analysis
Due the rise in factors of production in the industry, the Philippine Government is
planning to introduce subsidies, price floors and price ceilings by 2015 (Channel News
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Asia, 2013). The implication of such government intervention may lead to problems such
as market failures. When supply does not meet the demands of consumers,
underproduction or overproduction arises where the Marginal Social Cost is not equal to
the Marginal Social Benefit. This is a form of market failure and results in a deadweight
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Price ceilings or price caps imposed by the government are below the equilibrium,
it may lead to shortages in flour and sugar supplies for both consumers and firms. Price
ceilings of sugar prices are intended to prevent grocers from overcharging sugar to
customers. A reason for shortages is that firms are unwilling to sell sugar or flour at the
low price as maximum profits could not be attained. To top it off, some suppliers may sell
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sugar at a price higher than the price ceiling; this is called a black market. These
economic transactions take place illegally to meet demands of the public. As an effect,
Gardenia Bakeries may have to again reduce the quantity bread supplied of as demands
for sugar and flour supplies cannot be made. As a side note, the price ceiling will not
have a dire impact to the economy if it were to be above the equilibrium. The video
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below explains further the effects of price floors and who benefits from the government
intervent
Marketing Strategies
Product
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Product is anything that can be offered to a market for attention, acquisition, use
or consumption that might satisfy needs or wants. There are 2 types of product in general,
consumer products and industrial products. Consumer product is product bought for
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bought for further processing such as Raw materials. Product sold to Gardenia are under
Price
Price is a value that when you purchase a product and services. Four elements in
marketing mix, price is the only element to produces revenue. Price is an essential
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element for buyer choice. It also have important role in a firm market share and
profitability. Besides that, it also can build the customer relationship andcreating the
of bread.
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Competition based pricing involve setting price basedon competitors cost, price,
strategic and marketing offerings. Gardenia Bakerieswhen setting the price for a kind of
Gardenia will be comparing the productvalue with price of product. The price setting
must be set between the price ceiling and floor. Gardenia also has been considering the
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several of environment when setting prices. Gardenia has set the species price for the
reseller and gives the fairprofit, encourage their support and help them to sell the product
effectively.
Promotion
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andpersuade target customers to buy. A good promotion is very important for thegrowth
of the company. There are so many ways to promote a product. One of theways that
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advertising offers a good mass marketing coverage.Radio was also used by Gardenia to
remind existing customers about their productsas it is low cost. Besides, newspaper is
also an effective way to promote or advertisetheir new products as it offers good local
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People
The Gardenia needs only a few manpower to operate the whole manufacturing
plant, mechanical engineers for maintenance of the machineries and equipments, office
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Place or Distribution
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hypermarket (e.g: Tesco, Giant) in any corner of Malaysia.According the research, all of
the supermarket and hypermarket did not haveany specialist to promote it. It is because
Gardenias product is the most of thepeople like to buy without any hesitation such like
thinking which bread thecustomer will buy. Gardenias product is any age of the people
such as Gardeniawhite bread is for any age of the people because all people such as low
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income andhigh income also will choose to buy gardenia because they want convenience
andswift breakfast and will not late for work. Squiggles and Twiggies are for childrenand
Gardenia Wholemeal bread is for senior citizen. Gardenia sells their productdirectly to
SWOT Analysis
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Strengths
2. Wide coverage and distribution, and top the line production (extensive territorial
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6.Multi-awarded company
Weaknesses
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2. No stand-alone stores
Opportunities
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Threats
1. Convergence of competitors
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Chapter 6
Technical Analysis
This chapter discusses the stages of production and all of the facilities of the
company.
Production Description
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Bread has been a staple food for us Filipinos in replacement for rice. Baking has
grown over the last century in the Philippines, from a relatively small industry to a large,
popular industry. Initially, the country featured mainly independent bakeries that serviced
cities and towns and provided employment to the local people. Nowadays, chain bakeries
have increased the number of bakeries in the Philippines and have also lowered the prices
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of bakery products. Due to the increased demand for bakery products from the population
in the Philippines, the baking industry has grown, leading to it providing greater
white, wheat and health breads, flavored loaves, pandesal and snack items like snack
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cakes, muffins and toasts. Gardenia breads are known for their good taste, freshness,
softness, oven-baked aroma and nutritive value. Gardenia, being a consumer-focused and
through providing consumers with superior products. Over the years, Gardenia has
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gained wide acceptance and is now considered as the most widely distributed loaf brand,
Production Processes
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process. The whole operation of bread making is closely monitored by quality controllers
with trained. They inspection the whole process ensure quality breads are delivered to the
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market. Other than that, controllers are responsible to ensure that every loaf produced is
Automatic blending
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blending of the right amount of quality ingredients required. This helps to makes sure
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The specially formulated Gardenia enriched flour, purified water, yeast, vitamins
and minerals are added together to form the sponge which released into a trough.
Fermentation room
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temperature and humidity. Fermentation process helps develop a unique Gardenia bread
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At this stage, the sponge is mixed again with other ingredients t form the dough.
Divider
The dough is then divided into the standard weight for each particular loaf and
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Intermediate proofer
The dough is then left to rest in the intermediate proofer for 10 minutes then just
Final proofer
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At this final proofer stage, the yeast is allowed to rise further under controlled
temperature and humidity. Once the dough has risen to the desired height, it is ready for
baking.
Tunnel oven
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Gardenia breads are baked for about 20 minutes at a temperature. Around 200
Bread cooler
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The bread to be kept in cooler for about an hour. After that ready to be sliced and
pack. Gardenia packaging mechanically before they are automatically sealed with kwil-
logs tags that are printed with the use-by dates. Gardenia delight's unique packaging. It is
Besides that, Gardenia was use the G-lock in its packaging. G-lock is a clip that locks the
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Gardenia bread tightly in its package, sealing in the freshness and makes sure the bread
Location
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Founded in 1997
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Lay-out
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Major
Machinery
&
Equipment
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Gardenia product is made without human touch or intervention. They use a State-
of-the-Art machineries and equipments for their products to make it fresh and clean for
the sake of their customer. Those machineries and equipments was was imported from the
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Raw materials such as Wheat flour, Sugar, Salt and fermentation agents are
sourced from suppliers locally as per demand forecast by productionplant. There are
primarily two suppliers, domestic and international. Other supplies such as milks, butters,
chesse, etc. Are only imported from USA, Australia and New Zealand.
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Manpower
They only need few labors or manpower, with a shifting schedule, to operate the
machineries and equipments from Mondays to Fridays and Sundays. Saturdays are not
included because it is the day for the Gardenia Mechanical Engineers and other
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Utilities
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The Gardenia utilities and maintenance are needed to for the sake of company.
Every Saturday of the week, the Gardenias operation is stop due to weekly utility and
Production Capacity
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As the top bread maker and the leader of the bread industry, Gardenia is tend to be
more productive than other. The developments in technology, that improves the new
plant is capable for producing 6000 loaves of bread per hour or nearly 150000 loaves per
day.
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Chapter 7
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Ownership
company, QAF Ltd, who also operates Gardenia Singapore, Gardenia Philippines and
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Gardenia Bakeries (KL) Sdn Bhd rolled the first loaf of bread off its line in 1986.
Within four short years, it became the bread market leader with an astounding 99 percent
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Gardenia's range of products grew and evolved through the years, becoming
better and better with each step. Leveraging on its brand strength, Gardenia now produces
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General Manager and Director, Financial controller and four other board members.
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Rosario S. Bernaldo
Compensation of Employees
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compensation based on their work. Aside from the salary mandated by the law. Gardenia
employees are entitled with frea lunch, which is bread everyday, medicard, free shuttle
support
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Chapter 8
Financial Analysis
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Capitalization
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The total liabilities of the Gardenia is only just 61% of its total Equities
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The total liabilities of the Gardenia bakeries is only just a 38% of its total assets
equity)
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Profitability
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The gross profit margin of the Gardenia Bakeries is more than a half of its sales.
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The total return on assets of the Gardenia bakeris is 8%, it is not good for the
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Liquidity
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The Gardenia has a good condition I terms of its liabilities. They can pay all of
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The Gardenia company can pay half of their liabilities using only the cash and
cash equivalents
Sources of Financing
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finance to maintain its operation. Gardenias sources of finance are Owners investment
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Chapter 9
Conclusions
This chapter discuss about the conclusion of the researcher in studying the
industry.
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New users can be in the form of new customers. Gardenia Bakeries, wit hits
sound financial position and affiliation, would allow it to either set up anew plant in
Mindanao area to capture the undeserved area. Not only would it create jobs, this strategy
would also allow Gardenia to minimize intermediaries, enabling better inventory and
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logistics control. Meanwhile, to capture non-users such as those who rely on rice,
crackers, cereal, corn or any readily-available food, Gardenia should craft and organize
marketing efforts to create a desire for the products. Dedicated salesmen should be
creating a desire is by engaging the services of celebrities which the target market can
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highly associate them with. For increased/more frequent usage, Gardenia can find
creative ways on how to stretch use of its products, stepping out from its usual bread as
sandwich or merienda image.To defend its market share from cottage bakeshops as
well as the emerging franchise like Julies Bakeshop, Gardenia should further strengthen
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Gardenia, if it would like to maintain its current branding and market image, can establish
a new company that would specifically cater the underserved market, reminiscent of
Jollibees Mang Pepe.On the other hand, behemoth conglomerates like San Miguel
Group,Gokongwei Group, or similar group that has the financial capability to develop
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considered. Gardenia should be mindful of any business dealings that might prelude this
Gardenia should reinforce markets association with the product. Citing years of
relationship since 1997 would send a message to the consumers of the continuing
commitment of the company in ensuring quality food in every table, freshness in every
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bite. Years of uninterrupted dominance in market would give Gardenia the advantage
Entering the beverage or bread spread industries, while risky, would serve as flankersto
Strategies
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Pushcart Selling
For those short on startup funds, the company has started offering gigs as pushcart
salesmen. All that is needed to become a Gardenia pushcart seller is a barangay or NBI
clearance. The company will provide the pushcart, three sets of uniform, and even the P1,
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The pushcart seller can get his bread daily either from the territorial distributor in
his area, or directly from the delivery personnel of Gardenia. A seller can earn P7.25 per
Gardenia Pedicart
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marketing fast selling Gardenia bread products primarily house-to-house in the mornings
and secondarily near market centers or palengkes, churches, community centers, office
clusters and other heavy commuter traffic areas during peak hours.
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distributor/franchisee without the need for a franchise fee, except for a minimal
investment on the cost of the pedicart and revolving fund to cover the daily merchandise
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Fresh Gardenia breads will be delivered daily to the franchisee and any unsold
bread will be replaced by the company with fresh stocks to ensure that only the freshest
breads are sold which is in line with Gardenias freshness guarantee and high quality
policy. This way, individuals, families, OFWs, housewives, others wanting to start a
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The pedicart will also provide the vending crew person or vendor an opportunity
to earn at least P300 for a half days work, and double the income with a second round in
the afternoon or early evening. This creates employment opportunities especially for
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Good implementation needs buy-in from those who are to carry out the plan. The
best way to get their buy-in is to have them participate in the plans development. Thus
salespeople are more likely to accept the marketing plan if a sales representative
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participated in its development and if the target volumes and prices are plausible. So the
company may have implemented poorly, set the wrong marketing mix, aimed at the
wrong target market, or done poor initial research. Control is not a singular thing but a
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host of tools for making sure that the company is on track. One of the five types of
marketing control system, needed by the companies to evaluate their marketing effort. Its
aim is to ensure that the company achieves the sales, profit and other goals established in
Annual-plan control
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goals, such as sales and profitability that are established on a monthly or quarterly basis.
Organizations use five tools to monitor plan performance. The first is sales analysis, in
which sales goals are compared with actual sales and discrepancies are explained or
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I. Sales analysis (comparing sales targets to actual sales and accounting for
discrepancies).
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II. Market-share analysis (comparing the country's "sales" with those of its
competitors). The country should also compare its own sales to the total sales in the
global market and to sales within its "market segment" (neighboring countries, countries
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III. Expense-to-sales analysis demonstrates the range of costs - both explicit and hidden
IV. Financial analysis calculates various performance ratios such as profits to sales
(profit margin), sales to assets (asset turnover), profits to assets (return on assets), assets
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to worth (financial leverage), and, finally, profits to worth (return on net worth of
infrastructure).
country should actively seek, facilitate, and encourage feedback, both positive and
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Profitability control
Profitability control and efficiency control allow a company to closely monitor its
sales, profits, and expenditures. Profitability control demonstrates the relative profit-
earning capacity of a companys different products and consumer groups. Companies are
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frequently surprised to find that a small percentage of their products and customers
Efficiency control
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marketing mix, including sales force, advertising, sales promotion, and distribution. For
example, to understand its sales-force efficiency, a company may keep track of how many
sales calls a representative makes each day, how long each call lasts, and how much each
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Strategic control
program from a critical long-term perspective. This involves a detailed and objective
analysis of a companys organization and its ability to maximize its strengths and market
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Marketing audit
The marketing audit is, in some respects, the raw material for the strategic control.
Its role is to periodically make sure that the marketing plan emphasizes the country's
strengths in ways that are compatible with shifting market sentiments, current events,
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fashions, preferences, needs, and priorities of relevant market players. This helps to
Chapter 10
Recommendation
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conclusion stated.
staffs. Makes the Gardenia for what it is right now. The no. 1 bread industry in the
Philippines. Aside from that, they are the one who leads in Baking industry Innovation.
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human intervention so that the product they made has a quality, fresh, and healthy.
nationwide. The only thing that I could recommend to Gardenia is, like Goldilocks and
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called Gardenia bakaries or stand-alone stores, all over the Philippines. I think it can
help the Gardenia in terms of allocation and distribution of product and it will improve
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Bibliography
Websites:
www.gardenia.com.ph
https://www.scribd.com/doc/289477682/Gardenia-Marketing
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www.studymode.com/.../marketing-plan-for-gardenia
https://www.google.com.ph/url?
sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0ahUKEwiol9vhvu
PPAhVHsVQKHeoqB-cQFgg4MAQ&url=http%3A%2F%2Fwikimapia.org
%2F790746%2FGardenia-Bakeries-Philippines-
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Inc&usg=AFQjCNHCwnUvUw5Xj_2YG0TOOq_uZEVvMg&sig2=cOLcNeM7izWLGe
BouqYp9g
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Appendices
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