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City of Oakland
Public Works Agency Call Center
Service Request 630457
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 630457


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & CORONADO AV
Category: STREETSW
Date / Time Reported: 1/25/2016 4:25:58 PM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: HUEY, BETTY
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/25/2016
4:18:39 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
737756 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


By HUEY, BETTY: 1/25/2016 4:25:58 PM
CITIZEN IS REPORTING 3 POTHOLES ON SOUTHBOUND BROADWAY AND BETWEEN CLIFTON ST AND
CORNADO AVE. PER CITIZEN, POTHOLES ARE LOCATED NEAR THE INNER LANE NEXT TO THE MEDIAN.
CITIZEN WILL FILE A CLAIM WITH THE CITY ATTORNEY'S OFFICE.
Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A: APPROXIMATELY 16 INCHES WIDE AND ABOUT A FEET DEEP
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A:
By HUEY, BETTY: 1/25/2016 4:28:03 PM
THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 625851
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 625851


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TER & COUNTRY CLUB DR
Category: STREETSW
Date / Time Reported: 1/4/2016 2:55:35 PM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/4/2016
2:55:35 PM
9/15/2016
12:28:46 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


There are big holes and in the intersection which are mostly on the neighborhood side of the road.
Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DO NOT KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: DO NOT KNOW

By OLORTEGUI, ARTURO: 1/4/2016 3:24:38 PM


THIS IS NOT A MAJOR STREET, THIS IS NOT A BIKEWAY. PRIORITY 3, SUBJECT TO CHANGE BY
SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 626769
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 626769


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & KEITH AV
Category: STREETSW
Date / Time Reported: 1/8/2016 9:10:36 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/8/2016
9:10:36 AM
6/28/2016
4:02:53 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user on 01/08/2016 SeeClickFix Link:
Summary: Pothole
Description: Huge deep pothole on Broadway at the intersection of Keith Ave. very dangerous.
--------------------------------------------------
SeeClickFix user commented on 01/08/2016
This is a continuous problem at this VERY busy intersection. It gets fixed and then only days later is a hazard again. It
needs more than just temporary attention.
By CHANEY, LOLISHA: 1/8/2016 2:42:49 PM
CITIZEN REPORTS A LARGE POTHOLE ON BROADWAY & KEITH AV.

Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: Don't Know / No Answer
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: N/A

Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer

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Q: Is there loose asphalt around it or is it more like smooth dip?


A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONE

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 627735
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 627735


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & BROADWAY TER
Category: STREETSW
Date / Time Reported: 1/13/2016 7:00:54 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/13/2016
7:00:54 AM

1/19/2016
10:11:10 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user SeeClickFix user on 01/13/2016 SeeClickFix Link:

Summary: Pothole
Description: New axle-crunching pothole in the left southbound lane of Broadway between Napa St and Broadway
Terrace
By CHANEY, LOLISHA: 1/13/2016 7:48:58 AM
CITIZEN REPORTS POTHOLE ON BROADWAY BETWEEN BROADWAY TER AND NAPA ST.THIS IS A MAJOR
STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: N/A
--------------------------------------------------
SeeClickFix user commented on 01/13/2016

Thank you for reporting this. My tire was damaged after running over this on Monday January 11th around 5:30pm.
Tire pressure light came on, on the way to work. After work checked tire pressure and noticed there was a bubble.
Had to replace tire. Hoping there is no damage to the back tire.CRIDDLE, DEON: Combined with requests 629193

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City of Oakland
Public Works Agency Call Center
Service Request 628550
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 628550


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TER & BROADWAY
Category: STREETSW
Date / Time Reported: 1/17/2016 6:16:01 PM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/17/2016
6:16:01 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
737752 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


There is an enormous hole in the roadway on Broadway north of the intersection with Broadway Terrace (maybe
about 50 yards) in the left hand southbound lane (i.e. heading downtown).
I hit it last night in the rain and thought my wheel would be damaged.
It gets hidden somewhat when filled with water. This is truly a dangereous hole especially if hit by a two wheel vehicle.
If not fixed it should be coned off.
Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DO NOT KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: DO NOT KNOW

By OLORTEGUI, ARTURO: 1/18/2016 12:11:16 AM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 628741
Assigned To WEB, REQUEST

Service Request Information

Request Number: 628741


Description: Streets - Potholes/Depression
Problem Address: BROADWAY
Category: STREETSW
Date / Time Reported: 1/18/2016 5:12:45 PM
Service Priority: 3 - Medium
Submitted To: WEB, REQUEST
Initiated By: Web, Request
Status: CANCEL
Associated Cityworks Project:
Council District:

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/18/2016
5:12:45 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Driving down Broadway and hit two consecutive potholes. The two potholes caused a flat tire and then bent tire rim.
Please advise if some compensation is provided as I believe this is done in other cities.

Thanks in advance
By OLORTEGUI, ARTURO: 1/21/2016 12:35:11 PM
ADDITIONAL INFORMATION IS NEEDED. EMAIL WILL BE SENT TO THE CITIZEN.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 630317
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 630317


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & BROADWAY TER
Category: STREETSW
Date / Time Reported: 1/25/2016 10:56:40 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/25/2016
10:56:40 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
737752 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


There are at least 3 large pothole in a row. At least 2 people have received flats (myself included) and many people
are swerving into oncoming traffic to avoid the holes. Dangerous and getting worse
By OLORTEGUI, ARTURO: 1/25/2016 2:27:15 PM
PER CITIZEN, THE LOCATION IS BROADWAY, APPROX 150 FT NORTH OF BROADWAY TERRACE,
SOUTHBOUND SIDE. THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 630334
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 630334


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & BROADWAY TER
Category: STREETSW
Date / Time Reported: 1/25/2016 11:37:27 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
1/25/2016
11:37:27 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
740245 STREETSW Streets&SW - JACKSON JR., Closed
Pothole Repair CHARLES

Q&A & Comments:


Around 9:30pm last night I was driving from the Broadway avenue exit towards downtown Oakland on Broadway
when I hit a LARGE pothole with both of my left tires. The pothole destroyed both of my left tires and I now have to
replace them. The pothole was not noticeable at night. I would like the $600 required to replace my two tires.
By OLORTEGUI, ARTURO: 1/28/2016 11:41:12 AM
THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 635732
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 635732


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & FWY OPAS
Category: STREETSW
Date / Time Reported: 2/19/2016 11:30:51 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: WONG, JASON
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
2/19/2016
11:26:44 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


By WONG, JASON: 2/19/2016 11:30:52 AM
CITIZEN REQUESTING REPAIR OF POTHOLES, ON THE FREEWAY OVERPASS, OVER HIGHWAY 24,
BETWEEN BROADWAY AND CALDECOTT LANE.
Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONE

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 637407
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 637407


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & 10TH ST
Category: STREETSW
Date / Time Reported: 2/26/2016 2:09:34 PM
Service Priority: 1 - Emergency
Submitted To: FRANKLIN, LEROY J
Initiated By: WONG, JASON
Status: Closed
Associated Cityworks Project: Claims Against City
Council District: CCD3

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
2/26/2016 1:42:41
PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
806162 STREETSW Streets&SW - JACKSON JR., Closed
Pothole Repair CHARLES

Q&A & Comments:


By WONG, JASON: 2/26/2016 2:09:34 PM
CITIZEN REQUESTING REPAIR OF A POTHOLE, AT BROADWAY AND 10TH ST. BY THE SMART AND FINAL.
Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONE
By CARTER, PATRICIA A: 10/28/2016 1:35:59 PM
***CLAIM FOLLOW UP***ALLEGES INJURIES SUSTAINED DUE TO FALLING ON A CRACK IN THE CROSSWALK
WALKING FROM THE CORNER WHERE MARRIOTT IS TO THE CORNER OF WHERE SMART AND FINAL IS AT
1001 BROADWAY. (10TH AND BROADWAY).

Public Works Agency Call Center | (510) 615-5566


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City of Oakland
Public Works Agency Call Center
Service Request 643056
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 643056


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & 11TH ST
Category: STREETSW
Date / Time Reported: 3/23/2016 9:00:18 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD3

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
3/23/2016
9:00:18 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
757467 STREETSW Streets&SW - JACKSON JR., Closed
Pothole Repair CHARLES

Q&A & Comments:


Reported by SeeClickFix user on 03/23/2016 SeeClickFix Link:
Summary: Pothole

Description: The bump on Broadway between the BART vent and 11th Street is now a full-fledged pothole and hazard.
--------------------------------------------------
SeeClickFix user commented on 03/23/2016

Here's an overhead shot of the pothole's location, for perspective.


By OLORTEGUI, ARTURO: 3/28/2016 12:08:21 PM
CITIZEN IS REPORTING A POTHOLE ON BROADWAY AND 11TH STREET, NEXT TO METAL PLATE/ COVER ON
THE STREET, ACROSS FROM THE BART ENTRANCE.

Caller:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A: APPROXIMATELLY 1FT X 2FT
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONE

By OLORTEGUI, ARTURO: 3/28/2016 12:09:30 PM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

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City of Oakland
Public Works Agency Call Center
Service Request 651898
Assigned To PEGROSS JR., LOUIS H

Service Request Information

Request Number: 651898


Description: Fence - Repair or Install Along Street
Problem Address: BROADWAY & BROOKSIDE AV
Category: STREETSW
Date / Time Reported: 5/3/2016 9:00:27 PM
Service Priority: 3 - Medium
Submitted To: PEGROSS JR., LOUIS H
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
5/3/2016
9:00:27 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
764691 STREETSW Streets&SW - WALKER, Closed
Fence ALONZO
Repair/Install

Q&A & Comments:


Reported by SeeClickFix user on 05/03/2016 SeeClickFix Link:
Summary: Dilapidated metal gate
Photo:
Description: The metal gate protecting the sidewalk from the car traffic on Broadway going to the 24 freeway is in bad
shape. Many walkers go through here to the lake and every day children walk through to the college prep school. The
gate is barely holding on to its posts and metal wires are jutting around haphazardly.

This is the gate from Keith/Patton streets to the 24 freeway entrance on Broadway going under the overhead walkway.
--------------------------------------------------
SeeClickFix user commented on 05/03/2016
Please fill out a MSR at Caltrans website. --------------------------------------------------
SeeClickFix user commented on 05/03/2016
Ok, haven't done that before. I assume is self-explanatory when I go to the website?
By WONG, JASON: 5/7/2016 1:16:05 PM
CITIZEN REPORTING A DAMAGED CHAINLINK FENCE, ALONG BROADWAY, NEAR BROOKSIDE AVE. SEE
LINK TO IMAGE.

Caller:
Q: Is this a fence located on or next to a park, city building (e.g., library, recreation center) or parking lot?
A: NO
Q: Are you requesting a repair or installation of a new fence?
A: Repair
Q: Is the fence made of wood or chain link?
A: Chain Link
--------------------------------------------------
SeeClickFix user commented on 05/16/2016
Caltrans said: District MSR Coordinator: This problem is not under Caltrans control, it's for the city to fix please
contact them. Thank you. --------------------------------------------------
SeeClickFix user commented on 06/08/2016
Ok Oakland PWD is now up to to fix the problem. you might try contacting the call center and ask to be

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transferred to the dept that would fix this.

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City of Oakland
Public Works Agency Call Center
Service Request 659034
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 659034


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & CALDECOTT LN
Category: STREETSW
Date / Time Reported: 6/7/2016 12:15:14 PM
Service Priority: 1 - Emergency
Submitted To: FRANKLIN, LEROY J
Initiated By: CARTER, PATRICIA A
Status: Closed
Associated Cityworks Project: Claims Against City
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
PAT CARTER 238-3767 6/7/2016 PACARTER@OAKLANDNET.COM
12:11:30 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


By CARTER, PATRICIA A: 6/7/2016 12:15:15 PM
***CLAIM FOLLOW UP****ALLEGES VEHICLE DAMAGE DUE TO HITTING A VERY DEEP POTHOLE LOCATED
ON BROADWAY JUST PRIOR TO THE ON-RAMP TO CALIFORNIA 24 EAST IN OAKLAND.
Caller: CARTER, PAT:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: LARGE AND DEEP
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NO
By PREVOST, ELLIOTT J: 6/9/2016 7:13:46 PM
this service request was completed. 6/9/16

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City of Oakland
Public Works Agency Call Center
Service Request 659397
Assigned To PEGROSS JR., LOUIS H

Service Request Information

Request Number: 659397


Description: Fence - Repair or Install Along Street
Problem Address: BROADWAY & BROOKSIDE AV
Category: STREETSW
Date / Time Reported: 6/8/2016 4:02:14 PM
Service Priority: 3 - Medium
Submitted To: PEGROSS JR., LOUIS H
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
6/8/2016
4:02:14 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
771866 STREETSW Streets&SW - WALKER, Closed
Fence ALONZO
Repair/Install

Q&A & Comments:


Reported by SeeClickFix user on 05/03/2016 SeeClickFix Link:
Summary: Dilapidated metal gate

Description: The metal gate protecting the sidewalk from the car traffic on Broadway going to the 24 freeway is in bad
shape. Many walkers go through here to the lake and every day children walk through to the college prep school. The
gate is barely holding on to its posts and metal wires are jutting around haphazardly.

This is the gate from Keith/Patton streets to the 24 freeway entrance on Broadway going under the overhead walkway.
--------------------------------------------------
SeeClickFix user commented on 06/08/2016
Nothing has changed. It looks exactly the same. Why was the issue closed? --------------------------------------------------
SeeClickFix user commented on 06/08/2016
Ok Oakland PWD is now up to to fix the problem. you might try contacting the call center and ask to be
transferred to the dept that would fix this.
Caller:
Q: Is this a fence located on or next to a park, city building (e.g., library, recreation center) or parking lot?
A: NO
Q: Are you requesting a repair or installation of a new fence?
A: Repair
Q: Is the fence made of wood or chain link?
A: Chain Link

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City of Oakland
Public Works Agency Call Center
Service Request 663059
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 663059


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & KEITH AV
Category: STREETSW
Date / Time Reported: 6/23/2016 10:55:36 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: WONG, JASON
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
6/23/2016
10:52:27 AM
7/5/2016
10:21:20 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


By WONG, JASON: 6/23/2016 10:55:36 AM
CITIZEN REQUESTING REPAIR OF A POTHOLE, AT BROADWAY AND KEITH AVE., JUST OFF THE FREEWAY
OFF-RAMP.
Caller:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: NO
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: A FOOT WIDE
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONEUDO-OKON, DONNISHA: Combined with requests 665801

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City of Oakland
Public Works Agency Call Center
Service Request 664100
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 664100


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & PATTON ST
Category: STREETSW
Date / Time Reported: 6/28/2016 10:58:56 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
6/28/2016
10:58:56 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
788601 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


Reported by SeeClickFix user on 06/28/2016 SeeClickFix Link:
Summary: Pothole

Description: The section of Broadway near the on-ramp to Highway 24 is riddled with potholes. This road is heavily
traveled during afternoon commute hours by autos going to Caldecott Tunnel bypassing Hwy 24 traffic jams until last
on-ramp at Old Tunnel Road.
Lot of repaving on nearby Hwy 13, send asphalt equipment here. shouldn't take long; section is under 100 yards.
Thanks. --------------------------------------------------
SeeClickFix user commented on 06/28/2016
This is a heavily trafficked area that has progressed from inconvenient to dangerous. It needs immediate attention.
--------------------------------------------------
SeeClickFix user commented on 06/28/2016
Photo: http://seeclickfix.com/files/comment_images/0009/0815/20160628_152510.jpg
A photo taken today. The area needing repaving only extends to where the on-ramp begins.
By CHANEY, LOLISHA: 6/29/2016 3:22:49 PM
CITIZEN REPORTS POTHOLES AT BROADWAY & PATTON ST

Caller:
Q: Is there any water coming out of it?
A: Don't Know / No Answer
Q: Is there an odor coming out of it?
A: Don't Know / No Answer
Q: Is there loose asphalt around it or is it more like smooth dip?
A: Don't Know / No Answer
Q: How large is the hole?
A: DON'T KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)

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A:

By CHANEY, LOLISHA: 6/29/2016 3:24:10 PM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.
--------------------------------------------------
SeeClickFix user commented on 07/02/2016
This stretch of upper Broadway had some patching done about 1.5 years ago, and I suspect it MAY be repaved as
part of the planned Road Diet for Broadway (Broadway Terrace to Ocean View), which, IMHO, is one of the worst
plans part of the Fourth Bore/Caldecott Settlement Agreement ($8 million).

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City of Oakland
Public Works Agency Call Center
Service Request 664674
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 664674


Description: Streets - Street Deterioration
Problem Address: BROADWAY TER & MOUNTAIN BLVD
Category: STREETSW
Date / Time Reported: 6/30/2016 11:01:10 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD4

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
6/30/2016
11:01:10 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Broadway Terrace -- Mountain Blvd to Top needs a complete
repaving. There are so many potholes etc. that only a complete
repaving will prevent the present very dangerous situation -- where
people cross the center line to avoid potholes-- from continuing!

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City of Oakland
Public Works Agency Call Center
Service Request 665801
Assigned To SEECLICKFIX, REQUEST

Service Request Information

Request Number: 665801


Description: Pothole (report from SeeClickFix)
Problem Address: BROADWAY & KEITH AV
Category: STREETSW
Date / Time Reported: 7/5/2016 10:21:20 PM
Service Priority: 3 - Medium
Submitted To: SEECLICKFIX, REQUEST
Initiated By: SeeClickFix, Request
Status: CANCEL
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user on 07/05/2016 SeeClickFix Link:
Summary: Pothole
Description: Broadway between Keith Ave and Golden Gate Ave is a disgrace. There are more potholes and horrible
patches in that stretch than in any other that I've seen on a heavily traveled road ever!
Please repave!!!!!!!!Combined to request - 663059
By UDO-OKON, DONNISHA: 7/6/2016 4:02:45 PM
DUPLICATE REQUEST

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City of Oakland
Public Works Agency Call Center
Service Request 672357
Assigned To SEECLICKFIX, REQUEST

Service Request Information

Request Number: 672357


Description: Street Issue (report from SeeClickFix)
Problem Address: BROADWAY
Category: STREETSW
Date / Time Reported: 8/2/2016 7:30:41 AM
Service Priority: 3 - Medium
Submitted To: SEECLICKFIX, REQUEST
Initiated By: SeeClickFix, Request
Status: CANCEL
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user on 08/02/2016 SeeClickFix Link:
Summary: Street Issue (Other than Pothole)

Description: Weeds growing in bike lane on Broadway from Lake Temescal park down hill to freeway
interchangeCombined to request - 672354

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City of Oakland
Public Works Agency Call Center
Service Request 673384
Assigned To PEGROSS JR., LOUIS H

Service Request Information

Request Number: 673384


Description: Streets/Sidewalks - Other/Complex
Problem Address: BROADWAY TER & GLENBROOK DR
Category: STREETSW
Date / Time Reported: 8/5/2016 10:38:43 AM
Service Priority: 3 - Medium
Submitted To: PEGROSS JR., LOUIS H
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
8/5/2016
10:38:43 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


On the north side of Broadway Terrace btw Clarewood and Glenbrook Drives, there is no sidewalk, just a strip of
roadway separated by a white line from the vehicle lane. That pedestrian walk has been more and more covered with
debris coming down the hillside, slowly covering the entire walk. As a result, pedestrians have to walk closer and
closer to where vehicles are driven. There are many walkers/joggers going that way, incl. myself, and I have seen
many cases, where cars had to swerve to the left to keep a safe distance from pedestrians. In the 12 years I've lived
in the area, there has never been a cleanup done there. It's getting quite dangerous there. Can you put this on your
to-do list? Many thanks!
By OLORTEGUI, ARTURO: 8/8/2016 9:28:06 AM
REQUEST FOR MECHANICAL GUTTER CLEANING ON BROADWAY TERRACE, BETWEEN GLENBROOK DRIVE
AND CLAREWOOD DRIVE.

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City of Oakland
Public Works Agency Call Center
Service Request 680345
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 680345


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TERRACE
Category: STREETSW
Date / Time Reported: 9/6/2016 12:35:19 PM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
9/6/2016
12:35:19 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user on 09/06/2016 SeeClickFix Link:
Summary: Pothole / sinkhole
Description: There's a big dip in the roadway right near the entrance to Lake Temescal Park.
By CRIDDLE, DEON: 9/12/2016 11:27:56 AM
CITIZEN IS REPORTING A POTHOLE, LOCATED AT 6500 BROADWAY TERRACE.

Caller: DANISH,
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: NO
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A:
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A:

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City of Oakland
Public Works Agency Call Center
Service Request 691446
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 691446


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TER & THOMAS AV
Category: STREETSW
Date / Time Reported: 11/1/2016 8:55:41 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
11/1/2016 8:55:41
AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


It's in the middle of the road on Broadway Terrace as you are going towards Broadway.
By CRIDDLE, DEON: 11/1/2016 9:06:26 AM
THIS IS NOT A MAJOR STREET, THIS IS NOT A BIKEWAY. PRIORITY 3, SUBJECT TO CHANGE BY
SUPERVISOR.

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City of Oakland
Public Works Agency Call Center
Service Request 691447
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 691447


Description: Streets - Potholes/Depression
Problem Address: BROADWAY & NAPA ST
Category: STREETSW
Date / Time Reported: 11/1/2016 9:00:57 AM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
11/1/2016 9:00:57
AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


It's at the intersection of Broadway and Napa in the crosswalk. There is one big pothole and a lot of cracks
everywhere.
By CRIDDLE, DEON: 11/1/2016 9:16:19 AM
THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

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City of Oakland
Public Works Agency Call Center
Service Request 692097
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 692097


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TER & GLENWOOD GLAD
Category: STREETSW
Date / Time Reported: 11/3/2016 5:10:00 PM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
11/3/2016
5:10:00 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
809868 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


Reported by SeeClickFix user on 11/03/2016 SeeClickFix Link:
Summary: Pothole in busy section of Broadway Terrace
Description: Pothole on uphill side of road. Very wide so hard to avoid. Was small until about 3 weeks ago. Recent
rains may have accelerated pothole growth.
By UDO-OKON, DONNISHA: 11/4/2016 2:01:07 PM
CITIZEN IS REPORTING A POTHOLE IN THE STREET LOCATED ON BROADWAY TERRACE BETWEEN
GLENWOOD GLADE AND DUNCAN WAY

Caller:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: NO
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A: DO NOT KNOW
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A:

By UDO-OKON, DONNISHA: 11/4/2016 2:02:09 PM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.
--------------------------------------------------
SeeClickFix user commented on 12/02/2016
Thanks for the update. Repairs to roads have greatly improved since Mayor Schaff has been elected. Keep up the
good work!

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City of Oakland
Public Works Agency Call Center
Service Request 695487
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 695487


Description: Streets - Potholes/Depression
Problem Address: BROADWAY TER & SWAINLAND RD
Category: STREETSW
Date / Time Reported: 11/25/2016 11:02:50 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Closed
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
11/25/2016
11:02:50 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status
809851 STREETSW Streets&SW - CURTIS, Closed
Pothole Repair RICHARD L

Q&A & Comments:


Reported by SeeClickFix user on 11/25/2016 SeeClickFix Link:
Summary: Pothole

Description: Huge, unacceptable pothole on Broadway terrace just above Swainland road.
--------------------------------------------------
SeeClickFix user pottsbrian commented on 11/25/2016
huge issue. very dangerous pothole
By WONG, JASON: 11/28/2016 5:14:48 PM
CITIZEN REQUESTING REPAIR OF A LARGE POTHOLE, ON BROADWAY TERRACE, ABOVE SWAINLAND RD.

Caller:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: NO
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A:
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Don't Know / No Answer
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A: NONE

By WONG, JASON: 11/28/2016 5:16:15 PM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566

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City of Oakland
Public Works Agency Call Center
Service Request 698942
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 698942


Description: Streets - Street Deterioration
Problem Address: BROADWAY TER & SB BROADWAY ONRP TR
Category: STREETSW
Date / Time Reported: 12/15/2016 11:43:21 AM
Service Priority: 2 - High
Submitted To: FRANKLIN, LEROY J
Initiated By: Web, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
510 595-4190 12/15/2016
11:43:21 AM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Broadway Terrace has buckled going Southwest toward downtown. This causes cars to buck hard when driving over
it; or cars swerve right to the curbside just to get around it and in doing so they enter the bike lane. Broadway Terrace
is a major City connector to downtown and to HIghway 13 and to housing above Highway 13. This MUST be fixed and
now. It is a dangerous nuisance and a true road hazard. The policy of public works is to grant priority to major trunk
roads, one of which is Broadway Terrace. I am a practicing lawyer in Oakland for more than 40 years. I pay in excess
of $20,000 per year in property tax. This condition is not only a serious highway hazard, it is a blight on an otherwise
pleasant neighborhood. It has existed for many years and needs repair now.
By CRIDDLE, DEON: 12/15/2016 2:11:57 PM
THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.

Public Works Agency Call Center | (510) 615-5566


www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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City of Oakland
Public Works Agency Call Center
Service Request 700375
Assigned To FRANKLIN, LEROY J

Service Request Information

Request Number: 700375


Description: Streets - Potholes/Depression
Problem Address: BROADWAY AT MANILLA
Category: STREETSW
Date / Time Reported: 12/23/2016 2:29:37 PM
Service Priority: 3 - Medium
Submitted To: FRANKLIN, LEROY J
Initiated By: SeeClickFix, Request
Status: Open
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
12/23/2016
2:29:37 PM
12/24/2016
3:39:30 PM

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user SeeClickFix user on 12/23/2016 SeeClickFix Link:

Summary: Pothole
Description: Deep pothole.
By CRIDDLE, DEON: 12/23/2016 2:55:36 PM
CITIZEN IS REPORTING A POTHOLE, LOCATED AT BROADWAY AND MANILA AVENUE.

Caller:
Q: Is there any water coming out of it?
A: NO
Q: Is there an odor coming out of it?
A: NO
Q: Is there loose asphalt around it or is it more like smooth dip?
A: There is loose asphalt around it
Q: How large is the hole?
A:
Q: Is the pothole located on a freeway on ramp or off ramp?
A: NO
Q: What were you doing when you encountered the pothole/depression?
A: Driving
Q: If signage, a barricade, cone or other device covers the pothole whose name appears on it? (e.g., EBMUD)
A:

By CRIDDLE, DEON: 12/23/2016 2:55:56 PM


THIS IS A MAJOR STREET. PRIORITY 2, SUBJECT TO CHANGE BY SUPERVISOR.
UDO-OKON, DONNISHA: Combined with requests 700445

Public Works Agency Call Center | (510) 615-5566


www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

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City of Oakland
Public Works Agency Call Center
Service Request 700445
Assigned To SEECLICKFIX, REQUEST

Service Request Information

Request Number: 700445


Description: Pothole (report from SeeClickFix)
Problem Address: BROADWAY AT MANILA
Category: STREETSW
Date / Time Reported: 12/24/2016 3:39:30 PM
Service Priority: 3 - Medium
Submitted To: SEECLICKFIX, REQUEST
Initiated By: SeeClickFix, Request
Status: CANCEL
Associated Cityworks Project:
Council District: CCD1

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call

Related Work Orders:


Work Order Id Category Description Submit To WO Status

Q&A & Comments:


Reported by SeeClickFix user SeeClickFix user on 12/24/2016 SeeClickFix Link:

Summary: Pothole
Description: Pothole in the left-hand northbound lane of Broadway just before the intersection of Broadway with
Monroe and Manila.Combined to request - 700375
By UDO-OKON, DONNISHA: 12/27/2016 11:47:19 AM
DUPLICATE REQUEST

Public Works Agency Call Center | (510) 615-5566


www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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