Cisco Unified IP Phone Portfolio

Cisco Unified IP Cisco Unified IP PC-Based Multimedia IP Endpoint Multimedia Analog Telephone
Introduction Applications
Phones 6900 Series Phones 8900 Series Applications Adaptor
Cisco Unified SIP Cisco Unified IP Cisco Unified IP Desktop Virtualization Accessories Conclusion &
Phones 3900 Series Phones 7900 Series Phones 9900 Series Devices Additional Information
Contents
Cisco Unified IP Phone Portfolio

Contents < 2 >

Contents
Introduction 3 Business Video for Better Collaboration 38
Leading the Way in Collaboration 3 Transform Communications with Video 39
3900 Series 6 Extend Multiparty Video Across the Enterprise 40
Entry-Level Endpoints 6 Scale Responsively 41
Affordable Voice Communications 6 PC-Based Multimedia Applications 42
6900 Series 8 Full-Featured Soft Phone 42
Introducing the Cisco Unified IP Phones 6900 Series 8 Comprehensive Collaboration at Your Fingertips 43
Serving a Wide Range of Face-to-Face Communications 44
Business Needs 10
Desktop Virtualization Devices 46
For Occasional Use Settings 11
Enable No-Compromise Collaboration Everywhere 46
For Light Voice Communications Services 12
Extend Access to Rich Communications 48
For Light-to-Moderate Communications 13
Turn Windows-Based PCs Into Voice-Ready Virtual
For Moderately Active Users 14 Desktops 50
For Highly Active Users 16 Deliver High-Quality Voice and Video on a Thin Client 51
7900 Series 18 IP Endpoint Multimedia Applications 53
Advanced Business Endpoints 18 Delivering Applications for Today and Tomorrow 53
Basic but Powerful 19 XML Applications 54
Full-Featured Endpoints 20 MIDlet-Enabled Applications 55
Increased Mobility 22 Cisco Unified Communications Widgets 56
Rapid Call Management 25 Cisco Unified Application Environment 56
Enhanced Access and Scalability 26 Accessories 57
Conference with Ease 27 Excellent Audio in Even the Noisiest Conditions 57
8900 Series 28 Analog Telephone Adaptor 60
Advanced Professional Media Endpoints 28 Turn Traditional Telephones Into IP Endpoints 60
Accelerate Success with Rich, Multimedia Endpoints 31
Conclusion 61
Maintain a Personal Touch 34 Maximize Network-Powered Endpoints 61
9900 Series 35 Additional Information 62
Advanced Collaborative Media Endpoints 35
Cisco Unified IP Phone Portfolio | 2012 Cisco and/or its affiliates. All rights reserved.
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Contents < 3 >

Introduction
Leading the Way in Collaboration

Cisco Unified IP Phones empower your business with a new collaboration experience that
connects the right people with the right information at the right time, so you can accelerate
team performance and maximize the value of your IT investment. Effective collaborative
experiences among teams, communities, and individuals can also help you:
Unlock the value of your companys Maximize the use of subject matter experts
information with relevant, contextual with pervasive presenceand conferencing
collaboration on the desktop and on the go capabilities
Harness the power of busy professionals by Transform business processes with

enabling them to confidently collaborate with interactive video
customers, partners, and primary suppliers
> Continued
Cisco Unified IP Phone Portfolio |

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Introduction
Speed deployment, enhance security, and More unified communications installations:
reduce IT costs with desktop virtualization Cisco has more than 100,000 unified
communications customers worldwide.
With Cisco Unified IP Phones, you can help your
business benefit from the productivity-building More IP endpoints: Cisco has shipped up
capabilities of next-generation computing, to five times more IP phones than its nearest
communications, and collaboration. Our competitor.
industry-leading IP endpoints are designed to
Competitive advantage: More than 85
maximize network-powered communications
percent of Fortune 500 companies now
and collaboration by providing:
use Cisco Collaboration Solutions to build
An exceptional computing and multimedia competitive advantage.
communications experience
In todays economy, your business must meet
Advanced collaborative services the needs of a wide range of users with different
communications styles and distinct workspaces.
A broad suite of Cisco and third-party
Some users prefer to communicate through
development partner endpoint applications
their desk phones. Others prefer using wireless
Cisco began developing IP communications devices. Still others lean toward soft clients.
and collaboration solutions in 1997 and has
This brochure can help you determine
provided IP communications services and
which Cisco Unified IP Phones are right for
applications longer than any other vendor.
your organization, where best to use these
According to Synergy Research, Cisco is now
endpoints, and how they can help you maximize
the number one overall voice vendor in the
your overall investment in Cisco Collaboration
world and the leader in most IP communications
Solutions.
categories, including web and audio
conferencing and messaging. Cisco leads the
unified communications market with:
> Continued

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Introduction
The Cisco Unified IP Phone portfolio includes Business communications endpoints: Cisco
an impressive array of user-friendly, full-featured Unified IP Phones 6900 Series
phones that can meet the needs of your entire
Advanced business endpoints: Cisco Unified
organization, from:
IP Phones 7900 Series
The company lobby to the desk of your
Advanced media endpoints: Cisco Unified IP
busiest managers
Phones 8900 Series
The manufacturing floor to the executive suite
Advanced collaborative media endpoints:
The home to on the road Cisco Unified IP Phones 9900 Series
A branch-office site to a commercial location PC-based multimedia applications
This brochure is designed to help you Virtualization Experience Clients: Cisco VXC
understand the different capabilities of Cisco 2100 and VXC 2200
Unified IP Phones, which include:
IP endpoint multimedia applications
Affordable voice communications: Cisco
Accessories
Unified SIP Phones 3900 Series

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3900 Series
Entry-Level Endpoints backlit monochrome display offers support for
With their support focused on quality voice caller ID, call history, phone information, and
Figure 1. Compact, Simple, communications, the Cisco Unified SIP Phones basic settings, making them easy to use. The
Single-Line Analog Replacement Cisco Unified SIP Phones 3900 Series comes
3900 Series are an ideal replacement for
your traditional analog and digital phones. in charcoal with a finish that is textured and
These entry-level IP endpoints are fully scratch- and smudge-resistant.
localized for use around the world and well-
Affordable Voice Communications
suited for settings with low-to-moderate voice
Cisco Unified SIP Phone 3905
communications usage, such as:
The single-line Cisco Unified SIP Phone 3905
Lobbies
IP Phones 3900 Series is an affordable entry-level voice endpoint that
Enlarge Reduce
Cubicles is designed to grow with your small, midsize, or
enterprise organization. A backlit monochrome
Classrooms
display supports caller ID, call history, and more.
Laboratories IT administrators will find the Cisco Unified
Manufacturing floors SIP Phone 3905 easy to administer, install, and
maintain while reducing infrastructure costs with
Hallways the ability to collocate a multimedia PC with a
Retail environments single cable drop back to the wiring closet.
The compact, desk, and wall-mountable Cisco The Cisco Unified SIP Phone 3905 improves
Unified SIP Phones 3900 Series include a user productivity with features such as:
traditional handset and a standard 12-digit Full-duplex speakerphone
dial pad. A two-way navigation cluster with a
select key enables up and down navigation Built-in IEEE 10-/100-MB network and PC
of text presented on the display. A simple ports
> Continued

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3900 Series
Support for two concurrent calls with a busy The Cisco Unified SIP Phone 3905 could be the
trigger ideal solution for:
LCD menu and back keys Users who do not require a headset
Message-waiting indicator (MWI) light Users who have a need for soft label keys
or multimedia capabilities including video
Volume control rocker
communications and support for XML,
Fixed feature keys for one-touch access to computer telephony integration (CTI), and
redial, transfer, hold, mute, speakerphone, and customer care applications
voicemail
Users who require only basic endpoint
security

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6900 Series
Business Communications incoming call is redirected to your voicemail.
Endpoints This experience, which is representative of a
Figure 2. User-friendly, Eco-friendly, traditional telephony call interactive experience,
and Budget-friendly Introducing the Cisco Unified IP
is ideal if you are currently on analog or digital
Phones 6900 Series
telephony systems and would like to take
Today, more organizations can take advantage of advantage of Cisco Collaboration Solutions, but
Cisco Unified Communications, thanks to these have delayed migration because of concerns
affordable IP endpoints. The Cisco Unified IP over the time and costs of user training in such a
Phones 6900 Series delivers cost-effective, migration.
full-featured voice communication services,
All Cisco Unified IP Phones 6900 Series
and video communications on selected models,
endpoints are earth-friendly. They are made
Enlarge Reduce in a clutter-free and earth-friendly, ergonomic
with recyclable and reground plastics, so they
design (Figure 2).
Introducing the Cisco are earth-responsible solutions. A deep-sleep
Unified IP Phones Cisco Unified IP Phones 6900 Series endpoints
6900 Series
power option, on select models, reduces power
with two or more lines support single-call consumption by up to 50 percent in off-work
Serving a Wide Range
per-line appearance to provide an easy user hours, a feature that is good for your companys
of Business Needs
experience for customers who are seeking profitability and good for the planet too.
For Occasional Use
Settings
traditional telephony call interaction for
The Cisco Unified IP Phones 6900 Series can
their organization. With single-call per-line
For Light Voice enable your business to adopt and expand its
Communications appearance, each enabled line supports one
investment in Cisco Unified Communications,
Services call session at a time. For example, if you are
so you can improve collaboration, boost
For Light-to-Moderate on an active call with two lines enabled on the
Communications productivity, and reduce operating costs
phone, another incoming call then rolls over
through centralized administration. Selected
For Moderately Active to your second line. If only one line is enabled
Users endpoints in the portfolio support basic XML
while you are on an active call, a second
For Highly Active
Users
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6900 Series
and click-to-call Cisco Unified Communications One-touch access to common telephony
Widget applications, along with features such as features: The endpoints have fixed keys for
Cisco Extension Mobility. The budget-friendly fast access to commonly used features, with
Cisco IP Phones 6900 Series endpoints provide various models supporting keys for hold,
a range of helpful functions and capabilities, redial, call waiting, messaging, directory, and
including: services.
Easy viewing under varied lighting Video communications: Optional purchase

conditions: The backlit, antiglare, pixel-based of Cisco Unified Video Advantage and the
graphical monochrome LCD display, on Cisco VT Camera III enables customers
selected models, optimizes readability. to take advantage of high-quality voice
communications with their Cisco Unified
At-a-glance call status indication: Tricolor,
IP Phones 6900 Series endpoints and take
illuminated line keys allow for quick call-status
Introducing the Cisco advantage of video using their co-located
Unified IP Phones recognition.
6900 Series
PCs.
Enhanced user experience: Rounded,
of Business Needs
ergonomic keys deliver a superior tactile
feel and facilitate more accurate dialing for
For Occasional Use
Settings reduced costs. A choice of headset styles
delivers greater convenience and comfort.
For Light Voice
Communications
Services
For Light-to-Moderate
Communications
For Moderately Active

Users
For Highly Active

Users
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6900 Series
Serving a Wide Range of Cisco Unified IP Phone 6941: A 4-line
Business Needs endpoint designed for businesses with
The Cisco Unified IP Phones 6900 Series moderate voice and video communications
includes five models. All of these endpoints are requirements
available in two colors (charcoal and arctic white) Cisco Unified IP Phone 6945: A 4-line
and two handset styles (slimline and standard) endpoint for moderate voice and video
for increased comfort and added flexibility communications supporting enhanced power
when deploying globally. The five models in the savings and network connectivity
Cisco IP Phones 6900 Series include:
Cisco Unified IP Phone 6961: A 12-line
Cisco Unified IP Phone 6901: A single-line, endpoint designed for businesses with highly
entry-level, voice-only endpoint designed for demanding voice and video communications
occasional use settings requirements
Introducing the Cisco
Unified IP Phones Cisco Unified IP Phone 6911: A single- The Cisco Unified IP Phone 6911, 6921, 6941,
6900 Series
line endpoint designed for light voice 6945, and 6961 models all support Cisco
Serving a Wide Range communications
of Business Needs
Unified Video Advantage and the Cisco VT
Cisco Unified IP Phone 6921: A 2-line Camera III for video communications. Consult
For Occasional Use
Settings endpoint designed for businesses with light the PC-Based Multimedia Applications section
to moderate voice and video communications of this brochure for more information about
For Light Voice
Communications requirements Cisco Unified Video Advantage
Services
Communications

Users
For Highly Active

Users
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6900 Series
For Occasional Use Settings The Cisco IP Phone 6901 delivers a simple,
Cisco Unified IP Phone 6901 intuitive user experience that:
Figure 3. Compact, Eco-friendly,
and Cost-effective The single-line Cisco Unified IP Phone 6901 Supports fixed keys for hold, redial, and call
(Figure 3) is an entry-level endpoint that waiting
features a sleek, trim-line design and is ideal for
Offers message-waiting and incoming-call
occasional use settings such as:
indication LED on handset
Lobbies
Supports two concurrent incoming calls when
Cafeterias using the call-waiting feature
IP Phone 6901
Enlarge Reduce Hallways Provides transfer and conference capabilities
through a hookswitch (users simply tap the
Elevators
hookswitch to transfer a call)
Conference centers
Unified IP Phones Enables easy viewing angles on desks using
6900 Series
Hotel restrooms a folding footstand; can also be wall-mounted
with third-party wall-mount plates
of Business Needs
For Occasional Use Offers seven user-adjustable ringtones

Settings
For Light Voice

Communications
Services
Communications

Users
For Highly Active

Users
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6900 Series
For Light Voice Communications Supports two concurrent incoming calls when
Services using the call-waiting feature
Figure 4. Powerful, Convenient, Cisco Unified IP Phone 6911 Provides additional fixed keys for transfer,
Customizable
The single-line Cisco Unified IP Phone 6911 conferencing, and messaging in addition to
(Figure 4) is designed for lighter use settings hold, redial, and call waiting
such as:
Enables co-location of a PC through
Classrooms integrated IEEE 10/100 Ethernet switch
ports, which support both network and PC
Manufacturing floors
IP Phone 6911 connections; co-located PCs can route traffic
Enlarge Reduce Libraries over consolidated cabling infrastructure for
reduced costs
It is also well-suited for knowledge workers and
Introducing the Cisco teleworkers with lighter communication needs. Comes with a two-position footstand that
Unified IP Phones The Cisco Unified IP Phone 6911: provides 45- and 60-degree viewing angles
6900 Series
on desks
Serving a Wide Range Supports Cisco Unified Video Advantage
of Business Needs and the Cisco VT Camera III for video Offers a customizable paper-label insert for
For Occasional Use communications frequently used features or called numbers
Settings
Features a full-duplex speakerphone and Is wall-mountable
For Light Voice
Communications
dedicated headset jack for convenient,
Services hands-free communications
Communications

Users
For Highly Active

Users
> Continued

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6900 Series
For Light-to-Moderate Communications Fixed keys for hold, directory, settings,
Cisco Unified IP Phone 6921 transfer, conferencing, and messaging
Figure 5. Powerful, Intuitive, Two tricolor illuminated line keys for quick call
and Flexible The 2-line Cisco Unified IP Phone 6921 (Figure
5) is an ideal endpoint solution for knowledge status identification
workers and teleworkers. It is well-suited for
IEEE 10/100 Ethernet switch ports that
deployment in environments that have light to
support both network and PC connections for
moderate voice and video communications
co-location of a multimedia PC
requirements such as:
Easy-to-read, 396 x 81 pixel, white-backlit,
Government offices
graphical monochrome, antiglare LCD display
IP Phone 6921 for optimal viewing under a variety of lighting
Medical laboratories
Enlarge Reduce
conditions
Contact centers (where agents support
Unified IP Phones smaller queues) Full-duplex speakerphone and dedicated
6900 Series headset for convenient, hands-free
The Cisco Unified IP Phone 6921 supports
Serving a Wide Range communications
an easy-to-read, 396 x 81 pixel, white-backlit,
of Business Needs
graphical monochrome, antiglare LCD display A deep-sleep option that reduces power
For Occasional Use
that optimizes viewing under a variety of lighting consumption by up to 50 percent in off-work
Settings
conditions. Other important features of the hours
For Light Voice
Communications phone include:
Four dynamic soft keys that guide you
Services
Support for Cisco Unified Video Advantage through call features and functions
and the Cisco VT Camera III for video
Communications
communications
Users
For Highly Active

Users
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6900 Series
For Moderately Active Users Support for video communications with
Cisco Unified IP Phone 6941 Cisco Unified Video Advantage and Cisco VT
Figure 6. Moderate Communications, Camera III
Easy to Use, and Powerful The 4-line Cisco Unified IP Phone 6941 (Figure
6) is an ideal endpoint for moderately active Integrated IEEE 10/100 Ethernet ports that
voice users. It is well-suited for knowledge support both network and PC connections for
workers, administrative staff, managers and co-location of a PC
supervisors in environments such as:
Fixed keys for hold, directory, settings,
Banks and other financial institutions transfer, conferencing, and messaging
Retail stores Four tricolor illuminated line keys for quick call
IP Phone 6941 status identification
Enlarge Reduce Medical offices and reception areas
Full-duplex speakerphone and dedicated
Introducing the Cisco Government offices
Unified IP Phones
headset for convenient, hands-free
6900 Series The phone offers an easy-to-read, 396 x 162 communications
Serving a Wide Range pixel, white-backlit, graphical monochrome,
A deep-sleep option that reduces power
of Business Needs antiglare LCD display for optimal viewing under
consumption by up to 50 percent in off-work
For Occasional Use a variety of lighting conditions. Other important
hours
Settings features of the Cisco Unified IP Phone 6941
For Light Voice include: Four dynamic soft keys that guide you
Communications through call features and functions
Services
Communications

Users
For Highly Active

Users
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6900 Series
Cisco Unified IP Phone 6945 multimedia requirements (such as video). This
The 4-line Cisco Unified IP Phone 6945 support increases productivity, particularly
Figure 7. Moderate User (Figure 7) builds upon the Cisco Unified IP for workers who frequently send and use
Communications with Added Savings multimedia files.
Phone 6941, with all the features of that model
plus enhancements that reduce your total cost The Cisco Unified IP Phone 6945 is ideal for:
of ownership (TCO).
Managers
Knowledge professionals
Power over Ethernet (PoE) Class 1. It consumes
very low power (0.44 to 3.84 watts), providing Administrative staff
high performance without compromising power
IP Phone 6945 In addition, the Cisco Unified IP Phone 6945
Enlarge Reduce savings.
supports wideband, high-definition voice on
Introducing the Cisco Support for Gigabit Ethernet with integrated both its headset and its handset for crystal clear
Unified IP Phones 10/100/1000 ports also delivers savings audio communications across time zones.
6900 Series
through wiring infrastructure consolidation
This phone also supports video
because only one cable drop to the desktop
of Business Needs communications with the Cisco Unified Video
is required. Gigabit Ethernet delivers more
For Occasional Use Advantage software application and Cisco VT
bandwidth for connecting a co-located
Settings Camera III.
multimedia PC, supporting more intensive
For Light Voice
Communications
Services
Communications

Users
For Highly Active

Users

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6900 Series
For Highly Active Users Integrated IEEE 10/100 Ethernet ports that
Cisco Unified IP Phone 6961 support both network and PC connections for
Figure 8. Active Communications, co-location of a PC
Robust Features, Quick Access to The 12-line Cisco Unified IP Phone 6961
Functions (Figure 8) is an ideal endpoint for users with Fixed keys for hold, directory, settings,
more demanding communication needs. Well- transfer, conferencing, and messaging
suited for administrative staff, managers, and
Twelve tri-color illuminated line keys for quick
supervisors, the functions and affordability of
call status identification
this endpoint make it ideal for:
Customizable, paper-label insert for one-
Healthcare organizations
touch access to commonly used features
IP Phone 6961
Financial institutions
Enlarge Reduce Full-duplex speakerphone and dedicated
Hospitality businesses headset for convenient, hands-free
Unified IP Phones
communications
The phone offers an easy-to-read, 396 x 81
6900 Series
pixel, white-backlit monochrome, antiglare LCD A deep-sleep option that reduces power
Serving a Wide Range consumption by up to 50 percent in off-work
display for optimized viewing under a variety of
of Business Needs
lighting conditions. Other important features of hours
For Occasional Use
the Cisco Unified IP Phone 6961 include:
Settings Four dynamic soft keys guide you through call
For Light Voice Support for video communications with the features and functions
Communications optional Cisco Unified Video Advantage and
Services
the Cisco VT Camera III
Communications

Users
For Highly Active

Users
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6900 Series
The Cisco Unified IP Phone 6911, 6921, 6941,
6945, and 6961 models support video using
the Cisco Unified Video Advantage 2.2 software
and Cisco VT Camera III, a USB camera that
mounts on your computer monitor or laptop
display. The software runs on a Windows PC or
laptop and, when it is integrated with the Cisco
Unified IP Phones 6900 Series endpoint, video
calling is as easy as making a phone call. You
simply use your phone like you normally would
and the video portion is automatically displayed
on your PC screen. When you are done, you
Introducing the Cisco hang up and the video portion automatically
Unified IP Phones ends.
6900 Series

of Business Needs
For Occasional Use

Settings
For Light Voice

Communications
Services
Communications

Users
For Highly Active

Users

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7900 Series
Advanced Business Endpoints The portfolio includes both wired and wireless
Cisco Unified IP Phones 7900 Series endpoints. Figure 9. Large Display Screens,
Figure 9. Large Display Screens, Rich
Graphics, More Information
Rich Graphics, More Information
If your business requires High-definition voice
(HD voice), vibrant color displays, Gigabit The Cisco Unified IP Phones 7900 Series
Ethernet connectivity and more than basic supports a rich suite of endpoint applications,
support for endpoint applications, the Cisco including XML-based applications on all
Unified IP Phones 7900 Series is the portfolio models. Selected models also support Mobile
for you. Information Device Profile (MIDP)-based
applications (or MIDlet)-enabled applications,
The Cisco Unified IP Phones 7900 Series
Cisco Unified Communications Widgets,
IP Phone 7900 Series
(Figure 9) delivers these advanced capabilities,
applications developed within the Cisco Unified
Enlarge Reduce on selected models, while also supporting
Application Environment, and personal video
multiple-call per-line appearance on most
communications with Cisco Unified Video
models. With multiple-call per-line appearance,
Advantage. (For more information, visit the
you can take advantage of advanced call
PC-Based Multimedia Applications and IP
navigation capabilities with support for multiple
Endpoint Multimedia Applications sections of
call sessions on a per-line basis. For example,
Advanced Business this brochure.)
Endpoints on a two-line endpoint, you can be on an
active call and navigate to pick up a second Businesses that integrate custom and ready-to-
Basic but Powerful
incoming call on the same line, while the first call use IP endpoint applications into their
Full-Featured
Endpoints is automatically placed on hold. You can then IP phones can:
switch back and forth between these two call
Increased Mobility Reduce operating and administration costs
sessions, as required. This experience offers
Rapid Call Increase revenue
Management your organization sophisticated and powerful
communication capabilities that are not typically Improve employee productivity
Enhanced Access
and Scalability available from traditional telephony or hybrid
Conference with Ease
systems. > Continued

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7900 Series
Enhance customer satisfaction and loyalty Basic but Powerful
Transform business processes Cisco Unified IP Phone 7911G Endpoint
Figure 10. Light-Activity
Communications, Ability to Collocate This single-line endpoint is ideal for
a PC, Basic Endpoint Applications Selected endpoints in the Cisco Unified IP
environments where the everyday business
Phone 7900 Series make it possible to access
communications need is lighter, such as
applications quickly and easily because these
reception areas, laboratories, cafeterias,
special endpoints:
hallways, or the manufacturing floor.
Come equipped with expanded memory to
The Cisco Unified IP Phone 7911G (Figure 10)
support graphics-intensive applications and
supports entry-level XML applications along
value-added services
IP Phone 7911G
with basic applications developed within the
Enlarge Reduce
Feature large LCD screens, in either grayscale Cisco Unified Application Environment.
or color, that can display richer graphics and
The Cisco Unified IP Phone 7911G has the
deliver more information
following features:
Offer a four-way navigation cluster plus
A 192 x 64 pixel, graphical monochrome LCD
a select key to enhance your navigation
display
Advanced Business experience
Endpoints Hold button that illuminates in red when a call
Basic but Powerful is placed on hold
offers a broad portfolio of solutions that include
Full-Featured powerful, award-winning endpoints for people Unique MWI on the handset for easy
Endpoints
at their desktops or in conference rooms, for recognition
Increased Mobility mobile campus-based workers, and for people
Four dynamic soft keys that guide you
Rapid Call who require a personal desktop video phone.
Management through call features and functions
Enhanced Access
and Scalability
Conference with Ease > Continued

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7900 Series
Power options, including a choice of PoE, Selected models also deliver high-resolution
Cisco Inline Power, or local power through an color displays, touchscreen functions,
Figure 11. High-Definition Audio,
Rich Display Experience, High-Speed
optional power adaptor and Gigabit Ethernet switch ports for fast
Connectivity communications access. These IP endpoints
Integrated IEEE 10/100 Ethernet to support
are well-suited for knowledge workers,
co-location of a PC at the workspace
administrative staff, managers, and executives.
Full-Featured Endpoints The Cisco Unified IP Phone 7942G has:
Cisco Unified IP Phone 7942G, 7945G,
Two programmable backlit line or feature keys
7962G, 7965G, and 7975G Endpoints
for quick access to communications
IP Phone 7945G, 7965G and These full-featured endpoints (Figure 11)
7975G have speakerphones and handsets designed A large 5-inch, high-resolution, 320 x 222 pixel
Enlarge Reduce graphical grayscale display for greater detail
specifically for superior high-fidelity or
wideband audio. An expanded application suite in both features and applications delivery
includes support for: High-fidelity audio (wideband) support
XML applications for headset, handset, and full-duplex
speakerphone, which provides superior audio
Advanced Business MIDlet-enabled applications (Java-based performance
Endpoints
applications)
Basic but Powerful Integrated IEEE 10/100 switch ports, which
Cisco Unified Communications Widgets support co-location of a PC at the workspace
Full-Featured
Endpoints Applications developed within the Cisco Support for the Cisco Unified Video
Increased Mobility Unified Application Environment Advantage and Cisco VT Camera III
Rapid Call Cisco Unified Video Advantage and the application for video communications
Management
Cisco VT Camera III application for video
Enhanced Access
communications
and Scalability

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7900 Series
The Cisco Unified IP Phone 7945G builds on High-fidelity audio (wideband) support
the capabilities of the Cisco Unified IP Phone for headset, handset, and full-duplex
7942G endpoint and includes: speakerphone, which provides superior audio
performance
A large 5-inch, backlit, high-resolution thin-
film transistor (TFT), 320 x 240 pixel graphical Integrated IEEE 10/100 switch ports, which
color display for superior detail in both support co-location of a PC at the workspace
features and applications delivery
Support for the Cisco Unified Video
Accelerated connectivity with the addition Advantage and Cisco VT Camera III
of Gigabit Ethernet switch ports to support application for video communications
bandwidth-intensive applications from a co-
The Cisco Unified IP Phone 7965G builds on
located PC
the capabilities of the Cisco Unified IP Phone
Four-way navigation cluster, plus a select 7962G endpoint, with:
key, which allow you to scroll vertically
A large 5-inch, backlit, high-resolution, 320 x
and horizontally for a superior navigation
240 pixel graphical color display for superior
experience
detail in both features and applications
Advanced Business
Support for the Cisco Unified Video delivery
Endpoints
Advantage and Cisco VT Camera III
Basic but Powerful Accelerated connectivity with the addition
application for video communications
Full-Featured of Gigabit Ethernet switch ports to support
Endpoints The Cisco Unified IP Phone 7962G includes: bandwidth-intensive applications from a co-
Increased Mobility located PC
Six programmable backlit line or feature keys
Rapid Call for quick access to communications Four-way navigation cluster, plus a select
Management
key, which allow you to scroll vertically
A large 5-inch, high-resolution, 320 x 222 pixel
Enhanced Access and horizontally for a superior navigation
and Scalability graphical grayscale display for greater detail
experience
Conference with Ease in both features and applications delivery > Continued

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7900 Series
Support for the Cisco Unified Video Support for Cisco Unified Video Advantage
Advantage and Cisco VT Camera III and the Cisco VT Camera III application for
Figure 12. Robust Features, application for video communications video communications
Wired-Equivalent Capabilities,
Easily Programmed The Cisco Unified IP Phone 7975G features: Increased Mobility
Eight programmable backlit line or feature Cisco Unified Wireless IP Phone 7921G,
keys for quick access to communications 7925G, 7925G-EX, and 7926G Endpoints
A large 5.6-inch, high-resolution, 320 x 240 For people who need to move about the
pixel graphical color display with touchscreen workspace or within the campus, Cisco offers
for superior features and application detail four wireless IP endpoints (Figure 12) that
and interaction deliver many of the same robust features and
IP Phone 7925G
Enlarge Reduce
capabilities of equivalent wired Cisco Unified
High-fidelity audio (wideband) support
IP Phones 7900 Series endpoints. You can
for headset, handset, and full-duplex
program these phones with six extensions or a
speakerphone, which provides superior audio
combination of extensions and speed dials.
performance
The Cisco Unified Wireless IP Phone 7921G,
Advanced Business Integrated IEEE 10/100 switch ports, which
7925G, 7925G-EX, and 7926G endpoints all
Endpoints support co-location of a PC at the workspace
include:
Basic but Powerful
Accelerated connectivity with the addition
A large, 2-inch 176 x 220 pixel color display
Full-Featured of Gigabit Ethernet switch ports to support
Endpoints for easy viewing
bandwidth-intensive applications from a co-
Increased Mobility located PC Built-in full-duplex speakerphones for high-
Rapid Call quality, hands-free communications
Management Four-way navigation cluster, plus a select
key, which allow you to scroll vertically High-definition voice for exceptional voice
Enhanced Access
and Scalability and horizontally for a superior navigation quality
Conference with Ease experience > Continued

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7900 Series
Dedicated Mute and Volume buttons The Cisco Unified Wireless IP Phone 7921G
Figure 13. Rugged, Feature-rich, and provides long battery life with up to 200 hours of
Certified for Deployment in Industrial Support for 802.11a, b, and g protocols
Environments standby time.
Fast roaming and extension mobility
The Cisco Unified Wireless IP Phone 7925G
XML-enabled applications such as displayed builds upon the capabilities of the Cisco Unified
text and graphics-based messages and Wireless IP Phone 7921G and is designed for
push-to-talk for a walkie talkie-like experience demanding environments such as healthcare
Office extend, which enables you to and manufacturing. Features of the compact
access the same set of Cisco Unified and easy-to-hold Cisco Unified Wireless IP
Communications features you enjoy at work Phone 7925G include:
IP Phone 7925G-EX
Enlarge Reduce
when you are at home A ruggedized exterior that meets the military
Quality-of-service (QoS) assurance standard (MIL-STD 810F) for shock resistance
Robust wireless and voice security features Compliance with Ingress Protection Code
with multiple standards (IP54) for dust and water resistance
Cisco Unified Wireless IP Phone 7925G, 7925G- Bluetooth v2.0 headset profiles, supporting
Advanced Business
EX, and 7926G models also support MIDlets, the headsets such as the Jawbone ICON
Endpoints
Java-based technology that today is often used for Cisco Bluetooth Headset, delivering
Basic but Powerful
to develop commercially based applications for exceptional quality and added freedom.
Full-Featured
Endpoints smartphones. With MIDlets, these Cisco Unified Expanded battery life that delivers a minimum
Increased Mobility
Wireless IP Phones deliver faster response of 13 hours talk time and up to 240 hours of
times and richer graphical presentation standby time
Rapid Call
Management capabilities, presenting applications that you
can customize specifically for your business for
Enhanced Access
and Scalability enhanced value.

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7900 Series
The Cisco Unified Wireless IP Phone 7925G- Ingress Protection Code (IP64) rating, which
Figure 14. 2D Bar Scanner, Desktop EX (Figure 13) builds upon the capabilities of means the device is sealed against dust and
Docking Station, and Support for
Gigabit Ethernet the Cisco Unified Wireless IP Phone 7925G water
and extends Cisco Collaboration capabilities
An applications key that provides direct
to hazardous environments. This rugged,
access to productivity-building applications
feature-rich IP phone provides rich-media,
such as Push-to-Talk and Lone Worker
collaborative communications, specifically for
mobile workers, and is certified for deployment The Cisco Unified Wireless IP Phone 7926G
in more challenging industrial environments (Figure 14) builds upon the features of the Cisco
such as oil refineries and chemical, utility, and Unified Wireless IP Phone 7925G, delivering
manufacturing facilities. many of the same features and capabilities.
IP Phone 7926G
Enlarge Reduce New with the IP Phone 7926G is the addition
The Cisco Unified Wireless IP Phone 7925G-EX
of a two-dimensional (2D) EA 11 bar-code
incorporates industry-standard yellow styling
scanner. Unlike a 1D bar-code scanner, which
for fast recognition in emergencies. The phone
typically uses a laser to read the bar code, the
is designed with employee safety in mind.
2D scanner uses LEDs to illuminate the image
Certifications include:
and take a picture. The phone then decodes the
Advanced Business
Endpoints Atmospheres Explosibles (ATEX) Zone image and presents the barcode information
2/Class 22 certification, which protects to the backend systems application. The
Basic but Powerful
employees from explosion risk in areas with addition of the 2D scanner makes the Cisco
Full-Featured
Endpoints an explosive atmosphere by preventing Unified Wireless IP Phone 7926G ideal for
ignition of gas vapors by the phone environments that require scanning capability
Increased Mobility
and unified communications in a single, cost-
Rapid Call Canadian Standards Association Class 1
effective device. This device consolidation
Management Division 2 certification, which permits use of
increases productivity, reduces total cost of
Enhanced Access the phone in an environment where explosive
and Scalability ownership, and enhances responsiveness in
gases are periodically present
customer interactions. > Continued

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7900 Series
Rapid Call Management
Cisco Unified IP Phone 7931G
Figure 15. Superior Voice Quality,
Easily Viewed Display, Fast Access to The Cisco Unified IP Phone 7931G (Figure 15) is
Features ideal for commercial and retail environments. It
guides you through call features and functions
with:
Twenty-four illuminated LED line keys
Four dynamic and interactive soft keys
IP Phone 7931G
Hard-hold, Redial, and Transfer keys, which
Enlarge Reduce facilitate simple and rapid call management
White backlit, pixel-based graphical display

for easy viewing at a glance
Advanced Business
Endpoints
Basic but Powerful
Full-Featured
Endpoints
Increased Mobility
Rapid Call
Management
Enhanced Access
and Scalability

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7900 Series
Enhanced Access and Scalability
Cisco Unified IP Phone Expansion Modules
Figure 16. Scalable, Maximized 7915 and 7916
Call Coverage, Personalized
Communications Cisco offers extended call-coverage
capabilities for administrative personnel with
two expansion modules: the Cisco Unified IP
Phone Expansion Module 7915 and the Cisco
Unified IP Phone Expansion Module 7916
(Figure 16).
IP Phone Expansion Module 7916 With these modules you can monitor and
Enlarge Reduce manage call status with additional buttons and
an LCD screen. You can instantly determine the
status of numerous lines beyond the number
of lines supported on Cisco Unified IP Phone
7960G, 7961G, 7962G, 7965G, and 7975G
models.
Advanced Business
Endpoints
Basic but Powerful
Full-Featured
Endpoints
Increased Mobility
Rapid Call
Management
Enhanced Access
and Scalability

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7900 Series
Conference with Ease Integrated keypad, which eliminates the
Introducing the Cisco Unified IP Conference need to receive and place calls on a separate
Figure 17. Superior Voice Quality, Station 7937G telephone
Simplified Administration, Reduced
Costs Cisco offers a conference-room solution Three soft keys and menu navigation keys,
for all your conferencing needs. The Cisco which guide you through call features and
Unified IP Conference Station 7937G (Figure functions
17) combines state-of-the-art speakerphone
Full 360-degree room coverage, with a
conferencing with award-winning Cisco voice
powerful, digitally tuned custom speaker
communications to deliver superior voice
and three sensitive microphones that
IP Conference Station 7937G quality, simplified wiring, and cost benefits. It
provide uniform coverage of small to midsize
Enlarge Reduce feature a backlit, pixel-based LCD display and
conference rooms or offices
delivers high-quality, hands-free conferencing.
It is an ideal solution for desktops within offices Easy installation; configuration with Cisco
and in small to midsize conference rooms and Unified Communications Manager is simple
executive suites. Convenient volume control buttons
The Cisco Unified IP Conference Station 7937G Support for high-fidelity or wideband audio
Advanced Business
Endpoints offers:
An optional external microphone kit that
Basic but Powerful Standard business telephony features, delivers up to 30- x 40-foot room coverage
Full-Featured including call hold, call transfer, call release,
Endpoints Support for a third-party lapel microphone kit
mute, impromptu and meet-me conferencing,
Increased Mobility park, and pick up Options for PoE or Cisco IP Phone Power
Rapid Call Cube 3
Full-duplex operation, which permits natural,
Management
multiparty conversations without clipping or
Enhanced Access
and Scalability distortion

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8900 Series
Advanced Professional Media Benefits and productivity-building features
Endpoints of the Cisco Unified IP Phones 8900 Series
Figure 18. Encourage Collaboration, Cisco Unified IP Phones 8900 Series include:
Improve Company Efficiency,
Reduced Costs If you are looking for ways to encourage High-quality multimedia communications:
collaboration and improve company efficiency Two selected models support integrated
and productivity, while reducing operating VGA-quality video cameras and a third model
costs, the Cisco Unified IP Phones 8900 offers support for video communications with
Series (Figure 18) can help you do it all. These Cisco Unified Video Advantage and the Cisco
advanced professional media endpoints are VT Camera III application, which displays VGA
Enlarge Reduce ideal for knowledge professionals, managers, quality video on an adjacent LCD monitor.
and executives who seek a superior multimedia Thus, with the IP Phones 8900 Series, you
experience. have the choice to deploy video immediately
or selectively add video when and where you
need it.
accelerates business success by delivering
a high-performance, rich multimedia Clean, uncluttered communications:
communications experience. This series also An elegant user-friendly design includes
offers a broad portfolio of XML and MIDlet rounded ergonomic keys for an enhanced
applications, on selected models, that can tactile feel, resulting in easier navigation and
help your company transform its business improved accuracy in interaction.
Advanced
processes, reduce operating and administration
Professional Media Enhanced viewing: A large, backlit, vibrant
Endpoints costs, and boost productivity. (For more
high-resolution, fully adjustable color display
Accelerate Success information about XML and MIDlet applications,
enhances the user experience for easy
with Rich, Multimedia visit the IP Endpoint Multimedia Applications
Endpoints
viewing at a variety of angles and under a
section of this brochure.)
variety of lighting conditions.
Maintain a Personal
Touch
> Continued

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8900 Series
Greater choice and convenience: One Bluetooth communications: Selected models
standard USB 2.0 port supports USB support the Bluetooth hands-free profile for
headsets for greater choice and convenience Bluetooth headsets, such as the Jawbone
(IP Phone 8961 only). ICON for Cisco Bluetooth Headset, along
with speakerphones, keyboards and mice, so
Crisper, clearer audio performance: High-
you can untether workers and enhance their
definition voice (HD voice) provides superior
productivity.
audio performance with HD voice headset,
handset, and speaker support, so everyone With the Cisco Unified IP Phones 8900 Series,
even international callerscan distinguish Cisco continues our ongoing commitment
the difference between an F and an S to green solutions. Cisco uses reground and
and the difference between an M and an recyclable plastics to manufacture the phones,
N. This level of performance reduces user which are available in charcoal and white,
fatigue and increases productivity. with slimline and standard handset styles that
increase comfort and choice.
Streamlined user experience: The phone
has fixed keys for commonly used telephony
functions such as conference, transfer,
and hold.
Support for multiple sessions per line:

Advanced Tri-color illuminated LED line, feature, and
Professional Media session keys provide at-a-glance indication of
Endpoints caller session status, increasing productivity
Accelerate Success (IP Phone 8961 only).
with Rich, Multimedia
Endpoints
Maintain a Personal
Touch
> Continued

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8900 Series
The Cisco Unified IP Phones 8900 Series Easy and cost-effective scalability: An
endpoints can help organizations reduce costs optional Cisco Unified IP Color Key Expansion
in numerous ways, including: Module accessory provides easy expansion
of programmable line and feature keys.
Energy cost savings: In off hours, a
Instead of provisioning additional phones in
deep-sleep power option reduces power
busy environments, simply add an expansion
consumption compared to the endpoint in
module to your Cisco Unified IP Phones 8900
active state during the work day. Selected
Series endpoint.
models are also IEEE PoE Power Class 1
devices. These features reduce power
consumption, benefitting your profitability and
the planet.
Reduced infrastructure costs: Integrated

switch ports support a high-speed network
connection and co-location of a multimedia
PC, so PC traffic can run through the switch
port of the phone and only one cable drop is
required back to the wiring closet.
Advanced
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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8900 Series
Accelerate Success with Rich, The Cisco Unified IP Phone 8941 features:
Multimedia Endpoints A high-resolution, rich-media display: The
Figure 19. Ready to Create, Send, Cisco Unified IP Phones 8941 and 8945 large 5-inch, 640 x 480 VGA color display is
and Share Video
For customers seeking endpoints with backlit and fully adjustable for easy viewing
integrated video capability, the Cisco Unified under varied lighting conditions.
IP Phones 8941 and 8945 (Figure 19) can be
Advanced call navigation: A three-way
the perfect solution for you. You can use either
navigation cluster plus a select key enable
endpoint to deliver advanced multimedia
vertical and horizontal scrolling.
capabilities such as:
Cisco Unified IP Phone 8941 Crystal clear communications: High-
and 8945 Creating and sending video blogs
definition voice (wideband audio) and full-
Enlarge Reduce
Sharing multimedia presentations duplex speakerphone deliver exceptional
voice quality.
Participating in single-stream video calls or
multi-stream calls with other Cisco video Streamlined access to frequently used
endpoints, including the Cisco TelePresence features: Four programmable feature keys
System and TelePresence EX Series. and four programmable soft keys streamline
communications and increase productivity.
The Cisco Unified IP Phone 8941 model
features the latest in green technologies, Quick call status identification: There are four
requiring minimal power draw as an IEEE PoE illuminated line keys.
Advanced
Professional Media Power Class 1 device.
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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8900 Series
Fixed feature keys: Fixed keys include Cisco Unified IP Phone 8961
keypad, media, conference, transfer, hold, You will find robust capabilities for multimedia
Figure 20. Flexible and Convenient back, end-call, applications, directories, and communications and enhanced unified
Communications, Superior Audio, voicemail.
Enhanced Viewing communications in this advanced professional
Support for PC co-location: Integrated IEEE media endpoint (Figure 20).
10-/100-MB network and PC ports reduce The Cisco Unified IP Phone 8961 extends
costs, enabling co-location of a PC. productivity-building features from Cisco
The Cisco Unified IP Phone 8945 builds upon Unified Communications Manager and Cisco
many of the features of the Cisco Unified Unified Communications Manager Business
Cisco Unified IP Phone 8961 Edition. Features and benefits include:
Enlarge Reduce
IP Phone 8941 and includes the following
additions: A rich-media display: The large 5-inch, 640
Gigabit Ethernet switch: An integrated IEEE x 480 VGA high-resolution color display is
10/1000/1000 switch supports co-location backlit and fully adjustable for easy viewing
of a multimedia PC. The IP Phone 8945 is an under varied lighting conditions.
IEEE PoE Class 2 device. At-a-glance functions: Ten tri-color
Bluetooth integration: Support for Bluetooth illuminated LED line and feature keys support
hands-free profile delivers additional freedom at-a-glance status for both primary and
and convenience with access to Bluetooth shared lines. You can program five keys for
Advanced peripherals, such as the Jawbone ICON line appearances, speed dials, or calling
Professional Media features such as Call Park. The other five keys
Endpoints
for Cisco Bluetooth Headset, Bluetooth
keyboards, mice, and speakerphones.
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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8900 Series
are session keys, which provide call details Ready for global deployments: The
about each session. display is capable of right-to-left language
presentation, which reduces the cost of global
Easy access to productivity-building
deployments (for example, for Arabic and
features: Fixed keys deliver fast access to
Hebrew).
features from Cisco Unified Communications,
including directory, settings, transfer, Video communications: The phone supports
conference, hold, and messages. the optional Cisco Unified Video Advantage
and Cisco VT Camera III application for video
Easy expansion: The Cisco Unified IP Phone
communications.
8961 supports one Cisco Unified IP Color
Key Expansion Module, making expansion of
programmable line and feature keys easy and
affordable.
Advanced
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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8900 Series
Maintain a Personal Touch Features of the Cisco Unified IP Color Key
Cisco Unified IP Color Key Expansion Module Expansion Module include:
Figure 21. Easy Expansion, Eighteen physical, tri-color, illuminated
One-touch access, Personalized This optional accessory is ideal for executives,
Service managers, and administrative staff who programmable line and feature keys
wish to maintain a personal touch. Instead of
A second page key that provides access to
provisioning additional endpoints, the Cisco
18 additional programmable keys (for a total
Unified IP Color Key Expansion Module
of 36 keys)
(Figure 21) enables you to add line and feature
keys to the Cisco Unified IP Phone 8961 Support for Busy Lamp Field (BLF), Direct
IP Color Key Expansion Module endpoint. You can use the expansion module to: Station Selection (DSS), and auto-dial features
Enlarge Reduce
Give your executives one-touch access to
more staff members
Enable personnel to route incoming

departmental calls to a single location,
offering more personalized service
Help busy managers and administrative staff

monitor line status for their teams and pick up
calls if team members are unavailable or busy
Advanced with another caller
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch

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Contents < 35 >

9900 Series
Advanced Collaborative Media The new Cisco Unified IP Phones 9900
Endpoints Series was designed with highly collaborative
Figure 22. Interactive Video, Cisco Unified IP Phones 9900 Series environments in mind. With the Cisco
High-Quality Communications, Unified Video Camera and these advanced
Affordable and Scalable With 20 hours of new content uploaded
collaborative media endpoints on the desks of
to YouTube every minute and enterprise
professionals throughout your organization, you
employees watching 4.6 hours of enterprise
will enjoy the many benefits of interactive video.
video each month, it is not a matter of if video
With the Cisco Unified IP Phones 9900 Series,
will make its way into your organization, but
you will:
when. Video is personal and efficient, and it can
Enlarge Reduce be everywhere with the Cisco Unified IP Phones Elevate and personalize communications,
9900 Series (Figure 22). It transforms your so you can improve the quality and speed
phone into a full-featured video phone. of decisions
With this exciting new endpoint portfolio, Cisco Enhance collaboration between
brings advanced multimedia communications geographically dispersed teams and
capabilities that are ideal for knowledge workgroups, so you can improve and
Advanced professionals, managers, and executives who accelerate team performance
Collaborative Media
seek a premier multimedia experience. The
Endpoints Deliver personalized training on-demand, so
Cisco Unified IP Phones 9900 Series supports
Business Video for you can accelerate sales cycles
Better Collaboration interactive, high-performance business video
enabled directly from the optional Cisco Unified Enable busy executives to meet face-to-face
Transform
Video Camera, which supports full-screen, without ever leaving their offices
Communications with
Video two- and multiparty H.264 standard video (up to
Extend Multiparty 30 frames per second). (Note: Multiparty video
Video Across the requires a customer-supplied multipoint control
Enterprise
unit (MCU.)
Scale Responsively
> Continued

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9900 Series
Scale compelling, integrated collaboration interactions. Rounded ergonomic keys
experiences across your organization, quickly provide an enhanced tactile feel that
and cost-effectively improves accuracy in interaction.
Collaborate with confidence within and Enhanced viewing: Large, backlit, vibrant
between businesses high-resolution color displays enhance the
user experience. Displays are fully adjustable
In addition to multiparty video, Cisco Unified IP
for easy viewing at a variety of angles and
Phones 9900 Series endpoints take advantage
under a variety of lighting conditions.
of the robust suite of features and applications in
Cisco Unified Communications. They also have Greater freedom, choice, and convenience:
a broad portfolio of XML and MIDlet applications With support for Bluetooth hands-free profile
that can help you transform business processes, and dual standard USB 2.0 ports, you can take
reduce operating and administration costs, and advantage of peripherals such as keyboards
boost productivity. (For more information about and mice along with USB wired and Bluetooth
XML and MIDlet applications, visit the Endpoint headsets, such as the Jawbone ICON for
Applications section of this brochure.) Cisco Bluetooth Headset.
Advanced
Collaborative Media Benefits and productivity-building features Crisper, clearer audio performance: HD
Endpoints of the Cisco Unified IP Phones 9900 Series voice provides superior audio performance
Business Video for deliver: with HD voice headset, handset, and speaker
Better Collaboration support, so everyoneeven international
Personalized collaborative communications
Transform callerscan distinguish the difference
with video: Interactive, high-performance
Communications with between an F and an S and the difference
Video business video accelerates decision making.
between an M and an N. This level of
Extend Multiparty Clean, uncluttered communications: An performance reduces user fatigue and
Video Across the
Enterprise elegant, ergonomic, user-and-ecofriendly increases productivity.
design makes navigation easy and enhances
Scale Responsively
> Continued

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Contents < 37 >

9900 Series
With the Cisco Unified IP Phones 9900 Series, Easy and cost-effective scalability: Select
Cisco continues its ongoing commitment to phone models support the Cisco Unified
green solutions. Cisco uses reground and IP Color Key Expansion Module for easy
recyclable plastics to manufacture the phones. expansion of programmable line and feature
The Cisco Unified IP Phones 9900 Series keys. Instead of provisioning additional
endpoints can help organizations reduce costs phones in busy environments, simply add an
in numerous ways, including: expansion module to your Cisco Unified IP
Phones 9900 Series endpoints.
Energy cost savings: In off hours, a
deep-sleep power option reduces power
consumption by up to 90 percent (compared
to the active state of the phone during the
work day). This reduced power consumption
can provide ongoing savings across your
organization.
Reduced infrastructure costs: Gigabit

Advanced switch ports support a high-speed network
Collaborative Media
connection and co-location of a multimedia
Endpoints
PC, so PC traffic can run through the switch
Business Video for
Better Collaboration
port of the phone and only one cable drop is
required back to the wiring closet.
Transform
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively
> Continued

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Contents < 38 >

9900 Series
Business Video for Better speed dials, or calling features such as Call
Collaboration Park. The other five keys are session keys,
Figure 23. Interactive Video, Cisco Unified IP Phone 9951 which provide call details about each session.
Rich Multimedia Applications,
Superior Audio High-performance, interactive business video Streamlined user experience: Four
can accelerate business success. The Cisco programmable soft-label keys deliver
Unified IP Phone 9951 delivers it directly to your fast access to commonly used telephony
desktop phone (Figure 23). functions such as conference, transfer, and
hold.
Interactive video makes communications more
effective and more personal. In addition to high- Easy and cost-effective scalability: The
IP Phone 9951 quality, rich, interactive multimedia collaboration, Cisco Unified IP Phone 9951 supports up
Enlarge Reduce the Cisco Unified IP Phone 9951 also features: to two Cisco Unified IP Color Key Expansion
Modules for expansion of programmable line
A rich-media display: The large 5-inch,
and feature keys.
high-resolution VGA (640 x 480 pixel) vibrant,
graphical, color display is backlit and fully Ready for global deployments: The
adjustable for easy viewing under varied display is capable of right-to-left language
Advanced
Collaborative Media lighting conditions. presentation, which reduces the cost of global
Endpoints deployments (for example, for Arabic and
At-a-glance functions: Ten tri-color
Business Video for Hebrew).
illuminated LED line, feature, and session
keys support at-a-glance indication of Cisco Unified IP Phone 9951 endpoints are
Transform
caller session status for both primary and available in charcoal and arctic white, with
Communications with
Video shared lines. This feature simplifies the user slimline and standard handset styles that
Extend Multiparty experience and increases productivity. You increase comfort and choice.
Video Across the can program five keys for line appearances,
Enterprise
Scale Responsively
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9900 Series
Transform Communications with Video when deployed in voice-over-wireless LAN
Cisco Unified IP Phone 9971 (VoWLAN) networks.
Figure 24. Integrated Wireless Touchscreen convenience: Four soft-label
Communications, Touchscreen This advanced collaborative media endpoint
Convenience, Multiparty can transform communications by enabling programmable touchscreen keys deliver
Collaboration
multiparty video collaboration directly from fast access to features from Cisco Unified
the IP endpoint (Figure 24). Without the Communications.
expense of live onsite meetings, interactive
At-a-glance functions: Twelve tri-color
business video can help you deliver more
illuminated LED line, feature, and session
compelling, more engaging, and more effective
keys support at-a-glance status for primary
communications than voice-only and text-
and shared lines. You can program six keys
IP Phone 9971 centric communications.
for line appearances, speed dials, or calling
Enlarge Reduce
The Cisco Unified IP Phone 9971 enables features such as Call Park. The other six keys
affordable interactive business video that can are session keys, which provide call details on
be easily scaled across the enterprise. The each session.
Cisco Unified IP Phone 9971 also features:
Easy expansion: The Cisco Unified IP Phone
Advanced
Collaborative Media A rich-media display: The large 5.6-inch, 9971 supports up to three Cisco Unified
Endpoints high-resolution VGA (640- x 480-pixel) display IP Color Key Expansion Modules for easy
Business Video for offers touchscreen functions for a premier expansion of programmable line and feature
Better Collaboration user experience. The vibrant, graphical, color keys.
Transform display is backlit and fully adjustable for easy
Cisco Unified IP Phone 9971 endpoints are
Communications with
viewing under varied lighting conditions.
Video available in charcoal and white, with slimline and
Extend Multiparty Built-in wireless communications: Integrated standard handset styles that increase comfort
Video Across the 802.11a/b/g Wi-Fi radio provides added and choice.
Enterprise
mobility and portability while reducing
Scale Responsively infrastructure costs through reduced cabling
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9900 Series
Extend Multiparty Video Across the The Cisco Unified Video Camera personalizes
Enterprise and elevates communications by giving you:
Figure 25. Personalize Cisco Unified Video Camera Flexibility to display full-screen and picture-in-
Communications, Accelerate Decision
Making, Cost-Effective Enable rich, interactive two-party and multiparty picture for an enhanced experience
video collaboration directly from your Cisco
Digital software, which enables pan/zoom and
Unified IP Phones 9900 Series endpoints with
tilt functions
the Cisco Unified Video Camera (Figure 25).
(Note: Multiparty video requires a customer- A convenient video mute, which makes it
supplied MCU.) The camera has a compact, possible to stop sending video at the
ergonomic design that transparently integrates local end
Cisco Unified Video Camera into the Cisco Unified IP Phones 9900 Series Note: The camera requires Cisco Unified IP Phone
firmware 9.0(2) or later.
Enlarge Reduce ergonomic design for a very pleasing look.
The camera delivers high-performance H.264
business video communicationsup to 30
frames per second (Common Intermediate
Advanced
Format [CIF] standard) or 24 frames per second
Collaborative Media (VGA standard). An auto-configuration option
Endpoints delivers a ready-to-use connection into the
Business Video for phone USB port.
Transform
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively
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9900 Series
Scale Responsively This superior scalability reduces costs while
Cisco Unified IP Color Key Expansion Module increasing responsiveness in manager and
Figure 26. Extend Investment, administrative environments. The Cisco Unified
Expand Touchpoints, Increase Help busy managers and administrative staff
IP Color Key Expansion Module includes
scalability increase responsiveness to inbound callers
support for:
without losing that personal touch. Instead
of provisioning additional phones in busy BLF
environments, simply add a Cisco Unified IP
DSS
Color Key Expansion Module (Figure 26) to your
Cisco Unified IP Phones 9900 Series endpoints. Auto-dial features
Cisco Unified IP Color Key
Expanson Module Each module provides 18 physical tri-color
Enlarge Reduce programmable keys. The Shift/Page key
provides access to 18 additional programmable
keys (for a total of 36 extra keys).

up to two expansion modules, for a total of 77
Advanced
Collaborative Media appearances
Endpoints
The Cisco Unified IP Phone 9971 supports up
Business Video for
to three expansion modules, for a total of 114
appearances
Transform
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively

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PC-Based
Multimedia Full-Featured Soft Phone
Applications Cisco IP Communicator
Figure 27. Superior Voice
Quality, Robust Features, Enhanced
To meet the needs of enterprise professionals
Mobility who want to use the same phone when they
travel, telecommute, and work in the office,
Cisco offers the Cisco IP Communicator
(Figure 27).
This Microsoft Windows software-based

application delivers:
Enhanced telephony support through a PC

IP Communicator
Enlarge Reduce
Telephony feature parity of Cisco Unified IP
Phones
High-quality voice calls
Connection to company services wherever

you have access to the corporate network
Full-Featured Soft
Phone
Comprehensive
Collaboration at Your
Fingertips
Face-to-Face
Communications
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PC-Based
Multimedia Comprehensive Collaboration at Your Allows easy access to voice, video, web
Applications Fingertips conferencing, Instant Messaging, voicemail,
Figure 28. Streamline Cisco Unified Personal Communicator and presence informationall from an
Communications, Accelerate intuitive, rich-media interface on your
Decisions, Propel Innovation Your company can obtain up to 2 hours of
PC or Mac
more productive work from every employee
every day with advanced communications and Integrates frequently used communications
collaboration tools such as Instant Messaging, applications and services into a single,
web conferencing, video conferencing, and unified client
presence information. Research firm Chadwick
Streamlines communications, accelerates
Martin Bailey calls this phenomenon The
decisions, and propels innovation for teams
Collaboration Effect. Cisco Unified Personal
and knowledge workers
Communicator (Figure 28) can help you
Unified Personal Communicator
Enlarge Reduce
experience The Collaboration Effect in your
organization because it:
Full-Featured Soft
Phone
Comprehensive
Fingertips
Face-to-Face
Communications
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PC-Based
Multimedia Face-to-Face Communications The software runs on a Windows PC or laptop,
Applications Introducing Cisco Unified Video Advantage and when it is integrated with the Cisco Unified
Figure 29. Personalize with Video, IP Phone in your workplace, you simply dial as
Accelerate Decisions, Enhance
Cisco Unified Video Advantage (Figure 29),
you normally would and the video portion is
Collaboration one of the components of the Cisco end-to-
automatically displayed on your PC or laptop
end collaboration architecture, offers video
screen. When you are done, hang up and
communications support to selected models
both the voice and video connections are
of the Cisco Unified IP Phones 6900 and
automatically terminated.
7900 Series. Because it takes advantage
of your existing IP networks, it is a cost- If you want the personal touch and increased
effective and highly scalable way to extend quality that video communications provides or
video communications to everyone in your if you want to create video blogs and videos on
Cisco Unified Video Advantage organization. demand, you can do it quickly, affordably, and
Enlarge Reduce simply with Cisco Unified Video Advantage.
This complete video telephony solution consists
of Cisco Unified Video Advantage software Cisco Unified Video Advantage is also available
and the Cisco VT Camera III, a high-definition for selected models of the Cisco Unified IP
2-megapixel video telephony USB camera Phones 6900, 7900, 8900, and 9900 Series of
with a high-quality fixed-focus glass lens for endpoints. This support protects your existing
improved performance and better image investment in Cisco Unified Video Advantage
quality. The camera has a sleek new design and allows you to extend the value of this
and folds for easy transport and mobile video investment to the new endpoints. Ease of use
Full-Featured Soft
Phone telephony. It also takes advantage of standard helps ensure that making a video call is as easy
Windows camera drivers, making installation as making a phone call. Key features include:
Comprehensive
Collaboration at Your quick and easy.
Fingertips
Face-to-Face
Communications
> Continued

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PC-Based
Multimedia HD video: With the Cisco VT Camera III and
Applications an HD video-capable PC, you can watch HD
video on the desktop endpoint or mount
the camera on an LCD panel. The ability to
choose how you view HD video increases
productivity and enhances collaboration.
Video mute: A privacy shade on the VT

Camera III mutes the video when desired.
Video signal indication: An LED indication on

the VT Camera III indicates an active video
signal.
Full-Featured Soft
Phone
Comprehensive
Fingertips
Face-to-Face
Communications

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Desktop
Virtualization Enable No-Compromise Collaboration Improve user productivity and business
Devices Everywhere agility by cost-effectively extending rich-
Now that most organizations are reaping media and video applications to more users
the benefits of server virtualization, many Enable simpler and significantly faster
companies are setting their sights on desktop provisioning of desktops
virtualization. Virtual Desktop Infrastructure (VDI)
Make it possible for end users to choose their
is the fastest-growing approach to desktop
own devices through which to access their
virtualization, because it allows IT departments
virtual desktops
to centrally host and manage user desktops on
a virtual machine that resides in the data center. However, virtual desktop infrastructures fall short
when it comes to supporting the collaboration
By some estimates, VDI may save companies
requirements of todays global workforce. To
as much as 70 percent in ongoing maintenance
address these requirements, Cisco recently
costs across the infrastructure and 30 percent
announced Cisco Virtualization Experience
in annual hardware and software acquisition
Infrastructure (VXI). This integrated, tested,
costs. Experts predict that by 2013, more than
end-to-end virtual workspace system supports
50 million users more than 10 percent of the
the next-generation virtual work environment by
Enable No-Compromise total user population will access corporate
Collaboration unifying virtual desktops with voice and video
resources through VDI.1
Everywhere collaboration. Cisco VXI combines the power of
Extend Access to Rich Moving the desktop to the data center can do the virtualized collaborative workspace with a
Communications more than lower the total cost of PC ownership. virtualization-aware network and virtualized data
Turn Windows-Based Virtual desktops can also: center. Cisco VXI:
PCs Into Voice-Ready
Virtual Desktops Enhance security by keeping corporate Incorporates best-of-class technologies from
Deliver High-Quality
information in the data center rather than on Cisco and its ecosystem of virtualization
Voice and Video on a physical devices partners
Thin Client 1
h
ttp://www.cisco.com/en/US/solutions/collateral/ns340/
ns517/ns224/ns836/solution_overview_c22-617932.pdf > Continued

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Desktop
Virtualization Makes it possible to deploy desktop Cisco Virtualization Experience Client 2100
Devices virtualization without compromising a rich (Cisco VXC 2100), a zero-client device that
collaborative user experience integrates with select Cisco Unified IP Phones
Takes advantage of current investments, Cisco VXC 2200, a standalone zero-client

unifying existing data center, collaboration, device that turns older phones into virtual
and networking architectures into one, desktops
comprehensive desktop virtualization system
Cisco VXC 4000, a software appliance for
Cisco VXI increases virtualization expectations virtualized Windows PCs that enables users
of businesses, users, and IT departments. to enjoy the benefits of virtual desktops
It empowers businesses to harness the power without compromising a high-quality,
of participation by making better use of video, collaborative voice experience
mobility, collaboration, and cloud technologies.
Cisco VXC 6215, a thin client that unifies
It liberates users from the confines of location,
voice, video, and virtual desktop in one device
distance, and client technology by providing
that supports high-quality and highly scalable
easy access to resources, applications, and
voice and video
collaborative services. It allows IT to do more
Enable No-Compromise with less by providing endpoint flexibility and Cisco VXCs are a set of endpoints that
Collaboration use core Cisco Data Center Architecture,
Everywhere
virtualization-aware control of security and policy.
Cisco Unified Computing System (Cisco
Extend Access to Rich As part of the Cisco VXI solution, Cisco has
Communications
UCS) infrastructure, and Cisco Unified
introduced several new devices that are
Communications Solutions. They interact with a
Turn Windows-Based designed specifically for virtual desktop
PCs Into Voice-Ready virtualized VMware View or Citrix XenDesktop
environments:
Virtual Desktops environment. The system with which the
Deliver High-Quality Cisco Cius mobile collaboration device, endpoints interact determines the software
Voice and Video on a which comes standard with a choice of virtual licensing structure.
Thin Client
desktop client applications
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Desktop
Virtualization Extend Access to Rich The Cisco VXC 2100 is designed for workers
Devices Communications in static or shared workspaces. Because the
Figure 30. Enjoy All the Functions of Cisco VXC 2100 device attaches to the back of the phone and
Cisco Unified Communications in a is powered directly from the phone, it does not
Virtualized Environment The compact Cisco VXC 2100 allows you to
take up any additional desk space. Ethernet
take advantage of desktop virtualization without
connectivity is also provided from the phone.
sacrificing the communications capabilities your
The device supports connections for two
organization needs to be competitive. Because
monitors and four USB ports for keyboard,
the Cisco VXC 2100 is a zero-client device, it
mouse, and other peripherals. Depending
has no resident computing power. The device
on the configuration, the device can be
integrates into the base of Cisco Unified IP
simultaneously powered by a shared
Phone 8961, 9951, and 9971 endpoints
Power-over-Ethernet (PoE) 802.3at connection.
CISCO VXC 2100 (Figure 30). Users simply remove the IP phone
Enlarge Reduce
base and snap on the Cisco VXC 2100. You
can also use the integrated unit as a virtual
desktop with all the functions of Cisco Unified
Communications.
Enable No-Compromise
Collaboration
Everywhere
Extend Access to Rich

Communications
Turn Windows-Based
Virtual Desktops
Voice and Video on a
Thin Client
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Desktop
Virtualization Cisco VXC 2200 You can use the Cisco VXC 2200 when
Devices The Cisco VXC 2200 (Figure 31) is a sleek, Cisco Unified IP Phone 8961, 9951, and 9971
Figure 31. Cisco VXC 2200 Supports standalone, zero-client device that gives endpoints are not available or when you are
One- and Two-Monitor Configurations using other vendors communications systems
deskbound users access to business
applications running in a virtualized desktop and phones. You also can use it in situations
environment. Designed with the green where no phone is required. With standard PoE,
workspace in mind, the Cisco VXC 2200 can be this device supports configurations including:
powered with PoE or an optional power supply. A single monitor with USB keyboard and
The device supports connections for external mouse with 802.3af
monitors with two onboard monitor ports. Four
Two monitors and all USB ports used with
USB ports support the appropriate peripherals
802.3at
CISCO VXC 2200 for a virtual desktop environment.
Enlarge Reduce
Enable No-Compromise
Collaboration
Everywhere

Communications
Turn Windows-Based
Virtual Desktops
Voice and Video on a
Thin Client
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Desktop
Virtualization Turn Windows-Based PCs Into instead of the display protocol and goes directly
Devices Voice-Ready Virtual Desktops to its destination instead of traveling back and
Figure 32. The Cisco VXC 4000 Cisco VXC 4000 forth through the data center. The optimized
Software Appliance Delivers an voice path reduces bandwidth and processing
Uncompromised Collaborative Voice Have you postponed your PC refresh? Do you
Experience requirements while increasing user productivity.
want to reap the benefits of virtualization without
having to buy new thin clients? Is management The Cisco VXC 4000 software appliances
clamoring for more advanced collaboration enable rich voice collaboration from Citrix
capabilities to improve workforce productivity? XenDesktop and VMware View, which must be
If you answered Yes to any of these questions, installed separately. When used in conjunction
the Cisco VXC 4000 Series software appliance with Cisco Unified Personal Communicator
(Figure 32) can address your needs. It turns a 8.5.0 or Cisco UC Integration for Microsoft
traditional Windows-based PC into a Lync 8.5.0, the Cisco VXC 4000 provides
Cisco VXC 4000
media-capable, virtual desktop that delivers productivity-building unified communications
Enlarge Reduce
high-quality voice and unified communications, capabilities such as:
transforming a poor voice experience into Presence
an uncompromised collaborative voice Instant messaging
Enable No-Compromise experience.
Voicemail
Collaboration
Everywhere The Cisco VXC 4000 delivers the benefits of Web conferencing from anywhere
a virtual desktop without the hairpin effect,
Extend Access to Rich These and other unified communications
Communications which is caused by routing voice back and forth
capabilities can help you increase productivity
Turn Windows-Based through the data center. This hairpin path requires
while maximizing your existing PC investments.
PCs Into Voice-Ready heavy processing, is bandwidth-intensive, and
Virtual Desktops The Cisco VXC 4000 can also help you reduce
results in extremely poor voice quality.
Deliver High-Quality cost by reducing network traffic and rapidly
Voice and Video on a The Cisco VXC 4000 mitigates the hairpin effect scale collaborative voice capabilities to older
Thin Client by enabling point-to-point voice calls. Voice laptops.
travels through the phone control protocol > Continued

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Desktop
Virtualization Deliver High-Quality Voice and Video real-time requirements of voice and video
Devices on a Thin Client have resulted in availability and performance
Figure 33. The Cisco VXC 6215 Can Cisco VXC 6215 problems on virtual desktops. These problems,
Help You Achieve the Collaboration which result in a poor user experience, are
Effect in Your Organization As we enter a post-PC era, the next-generation
created by the hairpin effect, discussed earlier.
collaborative workspace is taking shape. It is a
workspace that is more: The Cisco VXC 6215 (Figure 33) is part of a
new class of desktop virtualization endpoints
Mobile: New technologies have paved the
that mitigate the hairpin effect with innovative
way for a portable, virtual workspace, which
voice and video processing capabilities that
provides rich, secure collaboration from any
are built directly into the device. The Cisco
device, anywhere.
Cisco VXC 6215
VXC 6215 unifies voice, video, and a virtual
Enlarge Reduce
Social: The focus is shifting from personal desktop into one device, so you can easily
productivity to organizational productivity make point-to-point voice and video calls in
made possible by easy expertise location and a virtual environment without voice latency or
proactive response to customer feedback. video pixelation. Media travels point to point
instead of traveling back and forth through
Visual: We are no longer connecting devices.
the data center. This optimized path makes it
Enable No-Compromise We are connecting people with high-quality
Collaboration possible to provide high-quality voice and video
video available everywhere, in real time, and
Everywhere while reducing bandwidth and processing
offline.
Extend Access to Rich requirements. In short, the Cisco VXC 6215
Communications Virtual: We are evolving from virtualized delivers unencumbered collaboration even over
Turn Windows-Based applications to media-rich, virtualized WANs. Now you can cost-effectively extend
experiences. advanced collaboration capabilities across your
Virtual Desktops
Desktop virtualization has worked well for data. enterprise.
Voice and Video on a However, the bandwidth-intensive nature and
Thin Client
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Desktop
Virtualization Because the Cisco VXC 6215 enables you to graphics with 4-GB Flash and 2-GB RAM.
Devices see and hear others with exceptional clarity, Additional features include:
Figure 34. The Cisco VXC 6215 Has you are more likely to increase the frequency
Support for up to two monitors with one DVI-I
an Innovative Form Factor with a Small of face-to-face collaboration, thereby
Footprint video connector and one DisplayPort video
increasing productivity. The Cisco VXC 6215
connector
also delivers all the functions of Cisco Unified
Communications, including the ability to use Six USB ports (Two USB 2.0 ports are in the
voice and video through the Cisco Unified front and two are in the rear. There are also
Personal Communicator, our presence-enabled two rear SuperSpeed USB 3.0 ports, which
soft client. According to research firm Chadwick, are backward-compatible with USB 2.0.)
Martin and Bailey, you can obtain up to 2 hours Gigabit Ethernet port (10/100/1000)
of more productive work from employees every
Cisco VXC 6215 day by extending unified communications Kensington Lock Slot for added security
Enlarge Reduce across your organization. They call it The Worldwide autosensing 100240 VAC power
Collaboration Effect. connector
The Cisco VXC 6215 is a Linux-based platform Full 16-bit stereo output and 8-bit stereo
Enable No-Compromise that you can use flexibly with your choice of microphone
Collaboration virtualization software because it supports
Everywhere Optional VESA mounting bracket that enables
industry-standard display protocols (PC over IP
mounting of the tower on the back of a
[PCoIP], Independent Computer Architecture/
Communications monitor
High-Definition User Experience [ICA/HDX], and
Turn Windows-Based Remote Desktop Protocol [RDP]) for desktop
Virtual Desktops virtualization. The white, standalone tower
(Figure 34) has a dual-core AMD G-T56N 1.6-
Voice and Video on a GHz processor with AMD Radeon HD 6310
Thin Client

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IP Endpoint
Multimedia Delivering Applications for Today and Cisco has a robust ecosystem of third-party
Applications Tomorrow IP endpoint application developers. These
Figure 35. More Advanced Cisco continues to team with our partners to technology partners give you access to a
Capabilities, More Dynamic Content, new world of value-added applications for
More Intelligence enhance the customer value of Cisco Unified IP
Phones by expanding the portfolio of endpoint your endpoints. This rich array of applications
applications made available to you (Figure 35). takes advantage of the latest technologies to
The result is more advanced capabilities with maximize your Cisco IP endpoint investment.
dynamic, intelligent application content that can They can also make your company more
help you meet the needs of your business both competitive by helping to deliver:
today and tomorrow. Improved customer satisfaction
Selected Cisco Unified IP Phones 6900 Series Enhanced business continuity
IP Phone 9971
endpoints support basic audio applications,
Reduced administration costs
Enlarge Reduce such as Cisco Unified Communications Widgets
with click-to-call capabilities, and XML-based Business process transformation
applications such as text and audio paging and
call recording.
Delivering Applications
for Today and The Cisco Unified IP Phones 7900, 8900, and
Tomorrow
9900 Series of advanced business endpoints
XML Applications
provide model-dependent support for:
MIDlet-Enabled
Applications XML applications
Cisco Unified MIDlet-enabled applications
Communications
Widgets Cisco Unified Communications Widgets
Cisco Unified
Cisco Unified Application Environment
Application
Environment applications > Continued

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IP Endpoint
Multimedia XML Applications Endpoint applications can provide significant
Applications XML provides a standard language that savings. For example, one financial services
XML Applications developers can use to share information organization saves about $50 million a year by
Overhead Paging between different kinds of IP endpoints, taking advantage of a workplace management
On-Demand and Continuous different applications, and different application. The application empowers workers
Call Recording
organizations without needing to pass through to locate and reserve workspaces whenever
Directory Search
many layers of conversion. Cisco and our and wherever they need to work through the IP
Employee Time Card technology partners deliver XML applications endpoint. It also allows the company to measure
Multimedia Broadcasts for selected models of Cisco Unified IP Phones usage of every workspace in the organization.
Wireless IP Push-to-Talk 6900, 7900, 8900, and 9900 Series endpoints. This capability has made it possible to eliminate
And More more than 4000 workstations nationwide.
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment > Continued

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IP Endpoint
Multimedia MIDlet-Enabled Applications Weather Forecast by WeatherBug and Quick
Applications MIDlets are Java-based applications that are Calculator are two free applications that
MIDlets-Enabled Applications commonly used today to build applications showcase the potential of MIDlet applications
Impromptu Call Recording for mobile phones. Cisco and our partners are for Cisco Unified IP Phones. These two as-is
Media Management working together to extend these advanced applications are supported on the Cisco Unified
Text and Voice Broadcasts
functions to selected Cisco Unified IP Phones IP Phones 8900 and 9900 Series endpoints, are
CRM Information
7900, 8900, and 9900 Series endpoints. free-of-charge, and can be downloaded by your
Security-Breach Notification IT administrator from Cisco.com at: http://www.
Emergency Alert MIDlets allow you to store information and run cisco.com/go/ipphones/apps.
Triggered Surveillance Video applications directly on the endpoint, so you
Presence-Enabled Directory benefit from: Note: Cisco Unified IP Phones 8900 and 9900 Series
Shared Resources Reservations endpoints require Cisco Unified Communications Manager
Hospitality Guest Services Faster application response times System Release 8.0 and Cisco Unified IP Phone Firmware
9.0(2) and later.
Weather Forecasts Enhanced application graphics
Quick Calculations
And More Enhanced application intelligence
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment > Continued

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IP Endpoint
Multimedia Cisco Unified Communications Cisco Unified Application Environment
Applications Widgets Cisco offers a rich portfolio of applications and
Cisco Unified Application Cisco Unified Communications Widgets development tools for organizations that wish to
Environment
enhance personalization and productivity in develop and manage customized applications.
Intercom
every workspace by making it possible for you Cisco Unified Application Environment
Do Not Disturb
to click-to-call directly from desktop applications enables web or enterprise developers who
Advanced Conferencing
and web browsers. You can also speed dial, have not yet developed telephony and unified
Personal Queues view voicemail, and listen and respond to Cisco communications skills to use the development
Call Routing Unity messages directly from your Cisco tools they are familiar withso they can
Contact Management Unified IP Phone display. quickly and easily integrate network services
Remote Agent and advanced unified communications
RFID Data capabilities with other business applications.
Video Calls Customers also have the option to develop new
And More transformational applications.
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment

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Accessories
The Cisco Unified IP Phones portfolio supports Bluetooth Headset (Figure 36). Support for
accessories including Bluetooth and USB Bluetooth Hands-Free Profile and Headset
Figure 36. Jawbone ICON for Cisco headsets. In addition, the portfolio includes Profiles enables freedom and convenience
Bluetooth Headsets support for an analog telephone adapter, which whether at the office, at home, or on the road.
enables customers to retain their existing Military-grade NoiseAssassin technology from
investment in analog telephones and deliver Jawbone eliminates noise in all environments
these communications over Cisco Borderless while preserving voice quality.
Networks.
You can use the Jawbone ICON for Cisco
Enlarge Reduce
Excellent Audio in Even the Noisiest Bluetooth Headset with the Cisco Unified IP
Conditions Phones 9900 Series and select models of the
Cisco Unified Wireless IP Phone 7900 Series.
A variety of headsets are available with
selected Cisco Unified IP Phones 6900, 7900, One headset for all your devices enhances
8900, and 9900 Series models as well as with productivity: The Jawbone ICON for Cisco
Cisco desktop clients. Cisco tests third-party Bluetooth Headset is a single headset that can
headsets, including solutions from a variety of pair with up to eight Bluetooth-enabled Cisco
vendors. You are encouraged to check with your IP endpoints in addition to the vast majority
headset vendor of choice for the latest details of mobile phones. Easy-pair technology
on compatibility. helps ensure quick, reliable connections.
Simultaneous multipoint technology enables
Bluetooth Headsets
Excellent Audio in you to manage two calls from two different
Even the Noisiest Cisco and Aliph, the maker of Jawbone ICON, phones (for example, your desk phone and
Conditions
CNETs highest-rated headset ever, are your cell phone) at the same time. You can
partnering to transform the way customers also connect with your PC or Mac to process
collaborate with the Jawbone ICON for Cisco calls on Cisco IP Communicator.
> Continued

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Accessories
A wearable computing device: Jawbone Jabra USB Headsets from GN Netcom
ICON for Cisco Bluetooth Headset supports Two new USB headsets from GN Netcom
Figure 37. The Jawbone ICON for spoken in-ear updates of important support ready-to-use capability with Cisco
Cisco Bluetooth Headset Comes information such as caller ID, remaining talk
Packaged in an Instructional Gift Box Unified IP Phones 8900 and 9900 Series and
time, remaining batter life, and more. MyTALK Cisco IP Communicator.
headset software lets you dynamically update
The Jabra BIZ 2400 Series USB headset is
and personalize each headset with an array
a corded headset with a built-in Bluetooth
of convenient applications. Software updates
connection for your mobile phone. This
protect your headset investment with new
headset supports a PureVoice noise-canceling
features to keep the ICON current.
microphone and Neogymium stereo hi-fi
An experience built for you: The Bluetooth speakers. Other features include:
V2.1 + EDR-compliant headset comes
Full noise protection (EU noise-at-work
Enlarge Reduce packaged in an instructional gift box
compliance)
(Figure 37) to enable rapid, self-setup for all
users. Ear buds come in different sizes to help Toggle wheel for volume control with hook
ensure a comfortable fit. and mute Call Control buttons and two
programmable soft buttons
Super soft memory foam ear cushions
Excellent Audio in
Even the Noisiest
Conditions
> Continued

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Accessories
A 360 FreeSpin boom that prevents
breakage
A variety of wearing styles and microphone

options
The Jabra BIZ 620 USB headset provides

wideband sound (6800 Hz) for maximum call
clarity. It features a lightweight, sturdy design
and mono or duo speaker configurations. Other
features include:
A noise-canceling microphone
Leatherette ear cushions
Adjustable boom arm and speaker chambers
PeakStop acoustic shock protection
Inline controls for answer/end, volume,

and mute
Excellent Audio in
Even the Noisiest
Conditions

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Contents < 60 >

Analog
Telephone Turn Traditional Telephones Into IP When telephones are connected to the Cisco
Adaptor Endpoints ATA 187, companies can take advantage of many
The cost-effective, standards-based Cisco ATA cost-saving, productivity-building IP telephony
187 Analog Telephone Adaptor protects your applications, including:
existing analog telephone investment while User configuration
delivering true voice-over-IP (VoIP) terminations.
Full-duplex capability
Simply connect traditional analog devices to
the Cisco ATA 187 and a traditional telephone Central provisioning for ease of administration
becomes an IP endpoint. You can use the Cisco
Session Initiation Protocol (SIP) support,
ATA 187 in both businesses and residences
which allows interoperation with Cisco Unified
worldwide, where it:
Communications Manager
Delivers clear, natural-sounding voice quality
SIP services such as dynamic IP address
Supports two voice ports, each with its own assignment, VLAN configuration, user
independent telephone number authentication, etc.
Provides a single RJ-45 10/100 BASE-T Fax support so you can send faxes cost-
Ethernet port effectively over the IP network
Can use existing Ethernet LANs in addition to The Cisco ATA 187 enables secure media and
broadband pipes such as DSL, fixed wireless, signaling support through Secure Real-Time
and cable modem deployments Transfer Protocol and Transport Layer Security
(SRTP/TLS) over SIP. The adaptor is also
firmware-upgradable.

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Contents < 61 >

Conclusion
Maximize Network-Powered Endpoints Endpoints that support value-added services
Communications and Collaboration such as HD voice, high-resolution color
display presentation, USB peripherals,
With our comprehensive portfolio of industry-
Bluetooth, and a wide array of productivity-
leading endpoint solutions, Cisco has an
building applications from Cisco and our
endpoint for every organizational needfrom
developer partners
the lobby to the executive suiteand for
organizations of all sizesfrom the start-up to PC-based multimedia applications that
the largest of enterprises. make it possible to obtain up to 2 hours of
more productive work from every employee
The diverse Cisco portfolio includes:
every day by bringing advanced unified
Single- and multiline endpoints, supporting communications capabilities to the desktop
a range of communication needs from low to
Cisco Unified IP Phones can help your business
moderate to the most active environments
obtain the productivity-building capabilities
A range of endpoints from basic to fully of next-generation communications and
featured, enabling your organization to take collaboration, taking advantage of Cisco Unified
advantage of robust Cisco Collaboration Communications media servers to deliver
Solutions to meet your corporate objectives an exceptional communications experience
while remaining within your budget throughout your organization. We hope that this
brochure has helped you identify which Cisco
Support for video communications, on
Unified IP Phones are right for your business. If
selected models, to reduce your travel costs
you have questions about any of our endpoint
and accelerate the speed of decision making
solutions, please contact your local Cisco
in your organization
representative or authorized Cisco reseller.

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Contents < 62 >

Additional
Information Cisco Unified IP Phones 6900 Series: Cisco Unified Video Advantage:
http://www.cisco.com/go/ipphones/6900 http://www.cisco.com/en/US/products/sw/
voicesw/ps5662/index.html
Cisco Unified IP Phones 7900 Series:
http://www.cisco.com/go/ipphones/7900 Cisco Unified Application Environment:
http://www.cisco.com/en/US/netsol/ns738/
networking_solutions_package.html
http://www.cisco.com/go/ipphones/8900
Cisco Quick Calculator and Weather
Forecast applications (for Cisco Unified IP
http://www.cisco.com/go/ipphones/9900
Phones 8900 and 9900 Series models):
Accessories for the Cisco Unified IP Phones http://www.cisco.com/go/ipphones/apps
8900 and 9900 Series:
Cisco third-party developer endpoint
http://www.cisco.com/go/ipphones/
applications:
accessories
http://www.cisco.com/pcgi-bin/ctdp/Search.pl
Cisco IP Communicator:
Jawbone ICON for Cisco Bluetooth
http://www.cisco.com/en/US/products/sw/
Headset:
voicesw/ps5475/index.html
http://www.cisco.com/en/US/products/
Cisco Unified Personal Communicator: ps11204/index.html
http://www.cisco.com/en/US/products/ps6844/
Cisco ATA 187 Analog Telephone Adapter
index.html
http://www.cisco.com/en/US/prod/collateral/
voicesw/ps6788/phones/ps514/ps11026/data_
sheet_c78-608596.html
2012 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.
com/go/trademarks. Third-party
Cisco Unified IP Phone Portfolio trademarks mentioned
| 2012 Cisco and/or are the property
its affiliates. of their
All rights respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
reserved.
C02-385146-07 02/12

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Leading the Way in Collaboration

Harness the power of busy professionals by Transform business processes with

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A branch-office site to a commercial location PC-based multimedia applications

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Easy viewing under varied lighting Video communications: Optional purchase

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For Occasional Use Offers seven user-adjustable ringtones

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Serving a Wide Range

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Conference with Ease > Continued

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