QUEENIE MARIE G.

HERNANDEZ

Home Address: 031 Brgy. Bagacay

West, Maasin,Iloilo
Date of Birth: August 24, 1993
Contact No: 09300404521
E-mail: queen_ceara@yahoo.com

OBJECTIVE

To securea position where I can utilize my educational background and a year

of experience as a bank teller, and a new account personnel in a position that will
allow me to meet the needs of both the organization and the customers that
support it.

PROFILE

Exceptionally talented and resourceful bank teller, providing fast, accurate

and efficient transactions to customer while ensuring top class customers service
delivery.

SUMMARY OF QUALIFICATION

Ability to offer great customer service and to seize the right opportunity to
introduce more bank products and services to customers.
Excellent analytical, organizational, and communication skills
Proven ability to prioritize and handle multi-task in challenge environment
Ability to learn and adjust quickly
Computer literate

PROFESSIONAL EXPERIENCE

Bank Teller (November 02, 2015-Present)

Accept cash and check for deposit
Process withdrawals
Record all transactions promptly, accurately and in compliance with bank
procedures
Perform review and verify daily reports instructed by the branch management
Ensure cash drawers are always and accurately balanced within banks
acceptable deadline
Ensure work station is clean, neat and well organized

New Accounts Clerk (March 02,2015-October 29,2015)

Greet and assist customers to ascertain their needs
Interview customers who would like to start savings accounts
 Compile information about new accounts and file related forms and other
documents
Prepare cashiers checks, drafts, debit and credit memos

SEMINARS ATTENDED

Basic Procedures for Frontline Personnel

LifeBank-A Rural Bank, Head Office, Sta. Barbara, Iloilo
January 16,2016
Seminar Lecture on Counterfeit Detection; Signature Verification and Forgery
Detection; Anti-money Laundering Act and Terrorist Financing Preventing
Program and Client Protection
LifeBank-A Rural Bank, Head Office, Sta. Barbara, Iloilo
March 13, 2015

EDUCATION

COLLEGE
Bachelor of Science in Hotel and Restaurant Management
Central Philippine University, Iloilo City, Philippines
June 2010- April 2014

SECONDARY
St. James Catholic High School
Maasin, Iloilo
June 2006-March 2010

REFERENCES

Shirley B. Ollosa
Branch Operations Officer
LifeBank-A Rural Bank, Maasin, Iloilo
09287160397

Elena Igon-Igon
Branch Operations Officer
LifeBank-A Rural Bank, Head Office, Sta. Barbara, Iloilo
09186001177

Mercefe M. Cabaal
Cashier
LifeBank-A Rural Bank, Maasin, Iloilo
09107111623