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Save time and money by servicing your own Lexmark printer
HP Maintenance Kits Lexmark Laser Printer Error Codes
HP Toner Cartridges
Lexmark error codes may not apply equally to all models. Scroll Down to your error code....
HP Color Supplies Jump to error 92X
Some Lexmark printers have indicator lights which indicate by solid, blinking or off, an error condition. A secondary error
Lexmark Maint Kits
indication can be obtained by pressing an releasing a button. email with model, primary and secondary pattern for
HP Error Code Info troubleshooting info. No inkjet error codes available
Error Code Error Message Solutions
Lexmark Error
Code Info Info ERROR 20 Input Paper Sensor was not triggered - Paper
ERROR 200 may be jammed at the sensor. Remove toner Paper not being picked up check
HP Repair Parts cartridge for better access to jammed paper. paper tray & pickup rollers
Replace rollers if worn smooth or
Lexmark Repair Parts
cracked
Useful Links
TESTIMONIALS
installed memory.
Error 39 Page too complex to print.To verify that the
printer recognizes all the installed memory, go to
the user menus and print the Print Menus test
page. Make sure the memory shown on the
printout matches the installed memory.
Error 43 Font card format not supported by
printer.
Error 44 Defective font card installed in font slot.
Error 47 47 Font Card Removed While Printing Printer
needs data on removed card.
Error 52 Flash Full - Not enough flash memory for data
requested to be stored.
Error 53 Unformatted or Defective Flash - Flash problem
at POR or while
attempting to write.
Error 54 Serial Error - Framing or parity error on serial.
Error 58 Duplex Not Attached Duplex is electrically
connected but no longer mechanically attached,
and printer top cover is closed.
Error 59 Duplex Cover Open Top cover of duplex unit is
sensed open.
Error 62 Disk Full Not enough disk space for data that has
been requested to be written to disk.
Error 63 Unformatted or Defective Disk The printer will ignore a disk
it senses as defective. Run the Quick Disk Test. If the test
fails, the disk is defective or the data on track1 is bad. If the
Quick Disk Test passes but the disk does not work, run the
Disk Test/Clean (2 hr. test). Replace the disk if instructed by
the operator panel.
Error 7X Network Card Codes These user codes are
documented in various network card user
manuals. See Network Wrap Tests on page 23.
Error 80 Network Card Codes These user codes are documented in
various network card user manuals. See Network Wrap
Tests on page 23.
Error 80 Printer has reached 200,000-300,000* prints without Install maintenance kit and
maintenance count reset. It is necessary to replace the reset maintenance message
fuser assembly, transfer roller, and charge roll at this interval
to maintain the print quality and reliability of the printer.
Purchase Lexmark maintenance
kits
The Transfer drum has reached the end of it's life and must
be replaced. May require service technician Install
Error 84 Transfer
Press "GO" to clear message and temporarily continue
Transfer Drum Unit
Drum
Exhausted
Error 901 Indicates the Flash with the system code program is
Replace System Board
defective
Engine Flash Request Quote
Error 914 Check the integrated paper tray, tray 1, for paper loading
DC Pick Motor - problems. Reload the paper and do a power on reset.
No Encoder Check paper sensor flag for restricted movement or Replace the Autocompensator Assy.
Feedback damage. Check connecting cables for continuity. If cables, Replace System Board
connectors and connections are good replace assemblies Request Quote
listed.
Error 917 Check the transfer roller for toner buildup, surface damage
to the roller, oil, or other contaminants on the surface of the
roller. Replace the transfer roller as necessary. Roller is
approximately 2" in circumference print defects with this
repetitive spacing can be caused by transfer roller problems,
on a standard 11" page defect would repeat five times. The
transfer roller is included in the maintenance kit.
Observe the lamp through the left near side of the printer. It
may be necessary to remove the re drive assembly to
observe the lamp cycling on and off.
Error 922
Fuser failed to reach standby temperature. Check the
continuity of the fuser lamp at the two heavy leads. If an
open circuit, replace the lamp or fuser. The fuser assembly
is subject to mechanical wear and heat related degradation
and is a scheduled replacement item in most machines at
between 200K and 350K pages. The fuser is the main part
of a printer maintenance kit. The fuser can usually be
removed with two simple screws and the entire assembly
lifted out. We can email further info if needed for your
particular model. It can also be the LVPS (low voltage Shop For:
power supply) or a fuse in the power supply on some Lexmark Maintenance Kits
models. Use caution when measuring AC voltages. Check
LVPS cable for continuity.
Lexmark Fusers
Thermistor Check:
Error 923
Fuser is too hot while printing or when idle.
Short in the thermistor circuit. Most cost effective solution is to
Noisy thermistor signal replace the fuser
Fuser is actually overheating due to Lexmark Fuser Pricing
hardware faults.
Error 924 924 Fuser Error - Open circuit detected in thermistor circuit.
The thermistor provides feedback on the temperature of
the fuser roller and when it fails, the fuser power is shut off
and the fuser does not heat up. Replacement of the
Lexmark Fuser Pricing
thermistor is not a cost effective repair, replace fuser
assembly.
Error 925 A 925 service error indicates the wrong fuser lamp is
installed in the printer and does not match the one stored in Make sure fuse is installed correctly,
the printer code. Check the fuser lamp is the correct type of Verfy proper fuser is being used. Most
lamp that should be installed. cost effective solution is to replace the
fuser
Verify the line voltage is not exceeding the maximum Lexmark Fuser Pricing
rating for the printer.
Error 927 Check fan for binding or defective
Main Fan Stalled, Cartridge Fan or RIP fan stalled, bearing - Replace Fan
Power off and manually spin fan - it should rotate freely.
Check fan connector and cable for loose or damaged
How did we do?
connection.
Error 929
The toner sensor is not operating properly, the developer
drive assembly is not operating properly or the print Check developer drive for worn, loose
cartridge is defective. or broken parts. Check the wiring
Check Toner Sensor harness cable. Check the operation of
Check Cable the toner sensor.
Check System Board
Indicates a problem with the mirror motor circuit in the Replace Printhead Pricing
printhead assembly or the mirror motor cable to the
system board cable or system board assembly.
Optra s 2455 Optra s 1255 Optra s 1855 just to the left of the toner cartridge.
Optra s 2420 Optra s 1620 Optra S 1625
Optra Se 3455 Optra t610 Optra t612 If either the 936 error or the 937 error
Optra t614 Optra t616 returns after you power on the printer
t520 t522 t620 t622 t630 t632 t634 or when you try to print, the printer will
require service. The main motor
assembly may need to be replaced.
Optra T 640/642/644
Mirror motor not up to speed. Check printhead, cable,
motor, system board.
Error 939
RIP Communications Lost POR several times
Controller Engine Communications Lost Check each board
The controller board and the engine board cannot for secure ground.
communicate with one another. Replace the assys
in the following
order
1. Controller Board
2. Engine Board
3. Intterconnect Board
Error
Toner Metering Cycle failure CMKY cartridge Check the toner metering cam on back
940-943 of suspect cartridge. If not present
940 = Cyan cartridge
Color 941 = Magenta cartridge check in printer. Replace defective
Machines 942 = Yellow cartridge cartridge.
943 = Black cartridge Check the TMC pin in the cartridge
Toner metering cycle (TMC) is where the code and contact error for free non binding
electronics in the printer sense an addition of toner in the movement
cartridge developing area. If the printer is expecting a toner
addition cycle but one is not detected, a 94x TMC Error is If pin does not move freely you may
displayed. need to replace the contact assembly.
Contact service person
Error 940 Low voltage power supply cross over test failed. Check Replace low voltage power supply
LV Power connections to the to interconnect card assembly. Check assembly.
AC power source for noise. Request Quote
Supply
953-954
NVRAM NVRAM Failure 953: NVRAM Chip Failure System Board Pricing
954: NVRAM CRC Failure
Failure
Request Quote
Optra T 640/642/644
953 - Replace the operator panel board or upper front
cover.
954 - Replace the interconnect card.
980-984 Service errors 980 thru 984 <device> can be one of the Service errors 980 thru 984
Service following: system board, duplex, tray x (1, 2, 3, 4, or 5), < device> can be one of the
envelope feeder or output bin. following: system board, duplex,
Errors tray x (1, 2, 3, 4, or 5), envelope
feeder or output bin.
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