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4"6"%"!!39:"@);(%<$%"(P$4%"G)56%9;%G)6A%&--1%";4%&-.-/%"33%(A)<$4%(6"@(@:"33,%(9#;9?:";6%,$"8F6)F,$"8%
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66
Take a picture
76
April 2009
Send or receive 65
May 2010
text messages 72

27
Play a game
34

25
Send or receive email
34

25
Access the internet
38

21
Play music
33

Send or receive 20
instant messages 30

19
Record a video
34

Source: Pew Research Center's Internet & American Life Project, April 29-May 30, 2010 Tracking Survey.
N=2,252 adults 18 and older; n=1,917 based on cell phone users. %

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April 2009 May 2010

59
51
47
39 40
32

Go online Go online Go online


wirelessly with wirelessly with wirelessly from
laptop cell phone cell or laptop

Source: Pew Research Center's Internet & American Life Project,


April 29-May 30, 2010 Tracking Survey. N=2,252 adults 18 and
older. Cell phone wireless users include those who use email on
a cell phone; use the internet on a cell phone; or use instant
messaging on a cell phone. %

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9;:354$4%($B$8"3%"::$((%7$6A)4(%I(5:A%"(%5(9;#%"%<98$3$((%;$6<)8P%<96A%"%4$(P6)!%:)7!56$8L%6A"6%<$8$%;)6%"(P$4%9;%6A9(%(58B$,=%
OA$%0.2%;57G$8%:96$4%"G)B$%8$!8$($;6(%);3,%6A$%!8)!)8@);%<A)%<$;6%);39;$%<98$3$((3,%5(9;#%"%:$33%!A);$%)8%3"!6)!%:)7!56$8=%
g5$%6)%:A";#$(%9;%T5$(@);%<)849;#%)B$8%@7$/%&--1%9(%6A$%);3,%,$"8%<96A%498$:63,%:)7!"8"G3$%4"6"%6)%)58%&-.-%?;49;#(=
!"#$%K
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)6A$8%4$B9:$(%I(5:A%"(%7!M%!3",$8(/%$FG))P%8$"4$8(%)8%6"G3$6%:)7!56$8(L%9;%)58%4$?;9@);%)*%<98$3$((%9;F
6$8;$6%5("#$/%6)6"3%5("#$%9;:8$"($(%G,%m5(6%);$%A"3*%)*%);$%!$8:$;6"#$%!)9;6=%OA$($%)6A$8%4$B9:$(%<933%G$%
49(:5(($4%9;49B945"33,%9;%7)8$%4$6"93%9;%E$%1'H;%22G'I(8+32'$552//'"/+,.'3$91(9/'$,-'(1;2%'-2<+52/=
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?#58$(/%96%9(%97!)86";6%6)%P$$!%9;%79;4%6A"6%)58%(58B$,%494%;)6%!8)B94$%"%_!";9(AF3";#5"#$%)!@);%()%"33%
4"6"%*)8%\9(!";9:(%8$!8$($;6(%^;#39(AF(!$"P9;#%\9(!";9:(%);3,=M
OA$($%A9#A$8%8"6$(%)*%#8)<6A%9;%<98$3$((%9;6$8;$6%5($%G,%<A96$(%";4%'*89:";F'7$89:";(%:)7!"8$4%<96A%
Z"@;)(%"8$%3"8#$3,%"%*5;:@);%)*%3"!6)!%"4)!@);=%H"6$(%)*%3"!6)!%)<;$8(A9!%A"B$%#8)<;%48"7"@:"33,%
"7);#%'*89:";F'7$89:";(%9;%6A$%3"(6%,$"8%I*8)7%MJ2%9;%&--1%6)%0.2%9;%&-.-L%";4%7)4$8"6$3,%"7);#%
<A96$(%I*8)7%JK2%6)%002L=%S,%:);68"(6/%3"!6)!%)<;$8(A9!%"7);#%^;#39(AF(!$"P9;#%Z"@;)(%A"(%8$7"9;$4%
n"6%)B$8%6A"6%@7$%I0J2%)*%Z"@;)(%:588$;63,%)<;%"%3"!6)!%:)7!56$8/%:)7!"8$4%<96A%0Y2%<A)%494%()%9;%
&--1L=

M% Z";#5"#$%!8)?:9$;:,%A"(%"%(68);#%"(():9"@);%<96A%6$:A;)3)#,%5($W*)8%7)8$%9;*)87"@);%);%9;6$8;$6%"4)!@);%";4%
6$:A;)3)#,%5($%"7);#%Z"@;)(/%($$%AV!Cpp!$<A9(!";9:=)8#p8$!)86(p8$!)86=!A!qH$!)86]ge..1

!"#$%[
%

!"#$%1
j98$3$((%9;6$8;$6%5($8(%"8$%$B$;3,%(!396%G$6<$$;%6A)($%<A)%"::$((%6A$%9;6$8;$6%<98$3$((3,%5(9;#%);3,%);$%
4$B9:$%I"%6)6"3%)*%0M2%)*%<98$3$((%5($8(%#)%);39;$%5(9;#%$96A$8%"%:$33%!A);$%)8%"%3"!6)!/%G56%;)6%G)6AL%";4%
6A)($%<A)%4)%()%5(9;#%G)6A%"%3"!6)!%";4%"%7)G93$%!A);$%IJK2%)*%<98$3$((%5($8(L=%'449@);"33,/%7";,%
<98$3$((%5($8(%6"P$%"4B";6"#$%)*%(6"@);"8,%6$:A;)3)#9$(WK-2%)*%<98$3$((%9;6$8;$6%5($8(%)<;%"%4$(P6)!%
:)7!56$8/%";4%0K2%)<;%"%A)7$%#"79;#%:);()3$%(5:A%"(%";%rG)U%)8%b3",_6"@);=

!"#$-'=1'&,0,')$'($0"#$5,4#2#&&$1'1%2/0,')
56%$&'$78#-1(4+.$3&$&+)1+#$,1-#)#..)9$/.1+3$4$)4*0&*$&-$(#))$*"&+#:$0"1.$1.$
"&,$0"#9$4((#..$0"#$8&;1)#$,#;

Cell phone
only
20%
Cell phone
47% and laptop
Laptop 33%
only

Source: Pew Research Center's Internet & American Life Project, April 29-May 30, 2010 Tracking Survey. N=2,252
adults 18 and older; n=1,238 based on wireless internet users. Cell phone wireless users include those who use
email on a cell phone; use the internet on a cell phone; or use instant messaging on a cell phone. %
_$B$8"3%#8)5!(%A"B$%8$3"@B$3,%A9#A%8"6$(%)*%:$33%!A);$%9;6$8;$6%5($=%_)7$%)*%6A$($%9;:354$C

D% 4)%+5$,>4#2%+5$,/'$,-'?$:,(/'J%.[2%)*%G3":P(%";4%.Y2%)*%^;#39(AF(!$"P9;#%\9(!";9:(%"8$%:$33F);3,%
<98$3$((%5($8(/%:)7!"8$4%<96A%.-2%)*%<A96$(=%];%6)6"3/%8)5#A3,%A"3*%)*%'*89:";F'7$89:";(%I0J2L%";4%
\9(!";9:(%I0M2L%#)%);39;$%*8)7%"%7)G93$%!A);$=
D% @(",.'$-"31/'s%.12%)*%.[F&1%,$"8%)34(%"8$%:$33F);3,%<98$3$((%5($8(/%:)7!"8$4%<96A%.M2%)*%M-FJ1%,$"8%
)34(/%12%)*%0-FYJ%,$"8%)34(%";4%02%)*%6A)($%"#$(%Y0%";4%)34$8=%];%6)6"3/%6<)F6A984(%)*%.[F&1%,$"8%)34(%
IY02L%"8$%:$33%!A);$%9;6$8;$6%5($8(%";4%[J2%#)%);39;$%5(9;#%$96A$8%"%:$33%!A);$%)8%"%3"!6)!%<96A%"%
<98$3$((%9;6$8;$6%:);;$:@);=
D% O;(/2'6+1;'3(6'32<23/'()'+,5(#2'$,-'2-"5$:(,%s%.K2%)*%6A)($%$"8;9;#%3$((%6A";%oM-/---%!$8%,$"8%
"8$%:$33F);3,%<98$3$((%5($8(/%"(%"8$%&-2%)*%6A)($%<A)%A"B$%;)6%#8"45"6$4%*8)7%A9#A%(:A))3%";4%.02%
)*%6A)($%<A)%A"B$%#8"45"6$4%A9#A%(:A))3%G56%A"B$%;)6%"V$;4$4%:)33$#$=%OA$%"t5$;6%";4%<$33F$45F
:"6$4%A"B$%A9#A$8%)B$8"33%3$B$3(%)*%<98$3$((%9;6$8;$6%5($%45$%6)%6A$98%75:A%A9#A$8%8"6$(%)*%)<;$8(A9!%
";4%5($%)*%3"!6)!%:)7!56$8(=
_$;9)8(%"8$%:588$;63,%6A$%#8)5!%<96A%6A$%3)<$(6%3$B$3(%)*%<98$3$((%9;6$8;$6%5("#$=%^9#A6%9;%6$;%($;9)8(%
I6A)($%"#$(%Y0%";4%)34$8L%"8$%$96A$8%9;6$8;$6%5($8(%<A)%4)%;)6%#)%);39;$%<98$3$((3,%I&J2L%)8%;)6%);39;$%"6%
"33%I0Y2L=
!"#$%.-
];%6A$%8$(6%)*%6A9(%8$!)86/%<$%<933%6"P$%"%7)8$%4$6"93$4%$U"79;"@);%)*%<98$3$((%"::$((%5(9;#%7)G93$%
!A);$(%IE$%1'H6(G'K,12%,21'"/2'$,-'-$1$'$993+5$:(,/'"/+,.'#(8+32'9;(,2/L%";4%3"!6)!%:)7!56$8(%";4%
)6A$8%4$B9:$(%IE$%1'H;%22G'I(8+32'$552//'"/+,.'3$91(9/'$,-'(1;2%'-2<+52/L=%
!"#$%..
E$%1'H6(G'K,12%,21'"/2'$,-'-$1$'$993+5$:(,/'"/+,.'
#(8+32'9;(,2/
H;2'"/2'()'#(8+32'-$1$'$993+5$:(,/';$/'.%(6,'-%$#$:5$33&'(<2%'1;2'3$/1'&2$%7'
2<2,'$/'(<2%$33'5233'9;(,2'(6,2%/;+9';$/'%2#$+,2-'/12$-&
^9#A6%9;%6$;%'7$89:";%"4536(%I[&2L%:588$;63,%)<;%"%:$33%!A);$%)*%()7$%P9;4/%"%?#58$%6A"6%A"(%8$7"9;$4%
*"983,%(6"G3$%)B$8%6A$%!"(6%,$"8=%_9;:$%"%(9793"8%!)9;6%9;%&--Y/%6A$%!8)!)8@);%)*%'7$89:";(%<96A%"%7)G93$%
!A);$%A"(%89($;%G,%;9;$%!$8:$;6"#$%!)9;6(=
jA93$%)B$8"33%7)G93$%!A);$%)<;$8(A9!%A"(%;)6%#8)<;%)B$8%6A$%3"(6%,$"8/%:$33%)<;$8(%;)<%6"P$%"4B";6"#$%
)*%"%75:A%<94$8%8";#$%)*%6A$98%!A);$(R%:"!"G939@$(=%Q)7!"8$4%6)%<A$;%<$%"(P$4%6A$($%T5$(@);(%9;%'!893%
&--1/%7)G93$%!A);$%)<;$8(%"8$%(9#;9?:";63,%7)8$%39P$3,%6)%5($%6A$98%!A);$(%6)%6"P$%!9:658$(%IKY2%;)<%
4)%6A9(/%5!%*8)7%YY2%9;%'!893%&--1La%($;4%)8%8$:$9B$%6$U6%7$(("#$(%IK&2%B(=%Y02La%!3",%#"7$(%IMJ2%B(=%
&K2La%($;4%)8%8$:$9B$%$7"93%IMJ2%B(=%&02La%"::$((%6A$%9;6$8;$6%IM[2%B(=%&02La%!3",%75(9:%IMM2%B(=%&.2La%
($;4%)8%8$:$9B$%9;(6";6%7$(("#$(%IM-2%B(=%&-2La%";4%8$:)84%"%B94$)%IMJ2%B(=%.12L=%

!"#$%&#$'($)')*+',-#$./0/$/112,-/0,')&$
"/&$34'5)$&,3),(,-/)026$'+#4$0"#$2/&0$6#/4
!"#$%$&'$(#))$*"&+#$&,+#-.$,"&$/.#$0"#1-$*"&+#.$0&$2&$0"#$'&))&,1+3

66
Take a picture
76
April 2009
Send or receive 65
May 2010
text messages 72

27
Play a game
34

25
Send or receive email
34

25
Access the internet
38

21
Play music
33

Send or receive 20
instant messages 30

19
Record a video
34

Source: Pew Research Center's Internet & American Life Project, April 29-May 30, 2010 Tracking Survey.
N=2,252 adults 18 and older; n=1,917 based on cell phone users. %

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7$(("#9;#%*$"658$%);%6A$98%!A);$(%I.12%)*%:$33%)<;$8(%"#$(%.[F&1%A"B$%4);$%()/%:)7!"8$4%<96A%.-2%)*%
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;)<%#)%);39;$%7)8$%*8$T5$;63,%5(9;#%6A$98%A";4A$34%4$B9:$(%6A";%6A$,%494%"(%8$:$;63,%"(%3"(6%,$"8=%+)8$%
6A";%A"3*%)*%"33%7)G93$%9;6$8;$6%5($8(%#)%);39;$%*8)7%6A$98%A";4A$34%4$B9:$(%);%"%4"93,%G"(9(WJM2%4)%()%
($B$8"3%@7$(%"%4",/%";4%.&2%4)%()%"G)56%);:$%"%4",=%'6%"%(9793"8%!)9;6%9;%&--1/%m5(6%&J2%)*%7)G93$%9;6$8F
;$6%5($8(%<$;6%);39;$%($B$8"3%@7$(%"%4",=

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3'$')2,)#$./,26$(4'=$0"#,4$='?,2#$.#+,-#
<-#=/#+(9$&'$(#))$*"&+#$1+0#-+#0$/.#$48&+3$0"&.#$,"&$3&$&+)1+#$'-&8$4$
(#))$*"&+#$>%$&'$42/)0$(#))$*"&+#$1+0#-+#0$/.#-.?

April 2009 September 2009 May 2010

43
39
37

27
24 25

15 15 13
12 12 10 9 8 9

Several times About once 3-5 days 1-2 days Every few
a day a day a week a week weeks or less

Source: Pew Research Center's Internet & American Life Project, April 29-May 30,
2010 Tracking Survey. N=2,252 adults 18 and older; n=772 based on those who
use a cell phone to access the internet.

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!"#$%$&'$4))$42/)0.$,"&$&,+$4$2#.@0&*$&-$)4*0&*$(&8*/0#-

80%

Desktop
60% Laptop

40%

20%

0%
April Dec April April Sept Dec Jan May
2006 2007 2008 2009 2009 2009 2010 2010

Source: Pew Research Center's Internet & American Life Project, April 29-May 30,
2010 Tracking Survey. N=2,252 adults 18 and older; n=1,238 based on wireless
internet users. Cell phone wireless users include those who use email on a cell
phone; use the internet on a cell phone; or use instant messaging on a cell phone.

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